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Job Description: Application support Analyst Salary:45000 plus on call overtime compensation paid for 1hr each day on a 8 week rota Location : Hybrid working 1 day per month at our Brighton office BN1 4FY Contract type:Permanent Shift pattern:Full-time 37.5 hours per week We make health happen At Bupa were not just a health insurer were a health partner. With no shareholders our focus is always on our customers. Were here to help people live longer healthier happier lives and make a better world. As aApplication support Analyst you will deliver an exceptional customer experience for Bupa Globals IT system users by swiftly and effectively responding to and resolving IT Incidents Events Requests and Queries. The role holder will effectively collaborate with the business users Bupa Global IT team central Bupa IT teams and third-party vendors. The Application Support Analyst will be the technical expert supporting the rest of the IT Support Teams. This includes investigating and resolving complex challenging and urgent IT issues problems and opportunities. How youll help us make health happen: * Carry out effective triage of the BG UK Application Support incident queue Resolve IT Incidents and Events observing operational priority impact and SLAs in a timely manner escalating where appropriate. * Focus on root cause analysis and resolution for re-occurring Incidents and Events and make long term recommendations and fixes. Work on different systems and issues beyond own expertise; whilst maintaining quality of service. * Complete IT Requests in an effective manner by understanding the true business requirement outcome and suitable technical solutions. Undertaking minor development work with the potential to grow this aspect over time. * Recommend opportunities to IT management to improve the overall IT strategy and value of IT to Bupa Global * Demonstrate and apply continuous learning developing business & system subject matter expertise. * On-boarding assigned new IT systems into the Production Services function acting as the interface with Projects and Vendors and where appropriate being embedded in major change projects and programmes; ensuring delivered services are supportable (appropriate monitoring & alerting tooling reliability). * Deliver timely and appropriate communication to stakeholders and internal customers providing acknowledgement and effective updates * Act as a single Bupa Global IT function supporting systems and colleagues across the Key Skills / Qualifications needed for this role: * Experience of working in a matrix managed environment with mixed teams including contractors and outsourced vendors * Excellent analytical interpersonal and communication skills are required with emphasis on achieving results and successful outcomes * Graduate Calibre IT professional * Preferably a background in Science Mathematics Engineering or Computer Science * ITIL certification to foundation level or above with practical experience of working in an ITIL framework * Detailed understanding of a number of development technologies environments and frameworks; such as: Azure SOAP/REST C# MVC Web Forms SQL JQuery JavaScript HTML & CSS * Expert in database technologies such as PL/SQL and/or T-SQL and writing performant queries with knowledge in oracle reports or SSIS/SSAS/SSRS Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health from mental and physical to financial social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa Global in this role you will receive the following benefits and more: 25 days holiday increasing through length of service with option to buy or sell Bupa health insurance as a benefit in kind An enhanced pension plan and life insurance Annual performance-based bonus Onsite gyms or local discounts where no onsite gym available Various other benefits and online discounts Why Bupa Were a health insurer and provider. With no shareholders our customers are our focus. Our people are all driven by the same purpose helping people live longer healthier happier lives and making a better world. We make health happen by being brave caring and responsible in everything we do. We encourage all of our people to Be you at Bupa. We champion diversity and understand the importance of our people representing the communities and customers we serve. Thats why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. Well make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. If you require information regarding this role in an alternative format please email: Time Type: Full time Job Area: IT Locations: Victory House Brighton Required Experience: IC Key Skills Administration And Accounting,Hardware & Networking,Assessment,Cost Estimation,ABAP,Loans Employment Type : Full-Time Experience: years Vacancy: 1

The SHEQ Advisor will support and advise on Safety, Health, Environment, and Quality, ensuring compliance with legal, regulatory, and company standards, and fostering a culture of continual improvement. Partners are recruiting an experienced SHEQ Advisor based in Sussex, Kent, Hampshire, or Surrey t

The Quality Assurance Coordinator will provide essential administrative support to the wider team, ensuring that quality management systems are maintained, audits are coordinated effectively, and compliance standards are consistently met. Anderson Knight is delighted to be partnering with our client

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Leading issue resolution on food safety or quality concerns. The Bread Factory is London’s leading Artisan Bakery, known for award-winning breads, pastries, and cakes, supplying top-quality products across e –commerce, grocery, foodservices, and retailers such as our GAIL’s Bakeries nationwide

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As a Quality Manager or Quality Technician, you will play a crucial role in maintaining and enhancing the quality standards of the organisation. A Clean Energy organisation in the UK is seeking dedicated professionals to join their team as Quality Managers and Quality Technicians. Excellent understa

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Lead regular client quality briefings and progress updates. Develop and implement project-specific Quality Management Plans (QMPs) with a customer-first mindset. Define quality deliverables that align with customer contracts and industry best practices.

We’re especially keen to connect with leaders from B2B and the broader food industry, also within the retail landscape, with the energy, resilience, and vision to shape the future of quality in a transforming business. Are you a senior FSQ leader with proven European experience, ready to shape qua

Are you an experienced pharmacovigilance quality professional with a strategic mindset and deep regulatory knowledge? This permanent senior-level GVP Quality Specialist position offers the opportunity to take ownership of global compliance standards and inspection readiness for a leading pharmaceuti

For the right individual, we have a fantastic opportunity to join the Rolls-Royce SMR Quality Team working as a Quality Professional – Assurance Programme. In this role, you will be responsible for helping to shape and manage the development and deployment of the SMR quality assurance arrangements

In this role, you will support clinical compliance and quality management activities, including document reviews, internal system assessments, and oversight of audits. Support the preparation and review of company policies, standard operating procedures, and other quality documents. Provide guidance

Development, approval, and monitoring of project quality Inspection Test Plans (ITPS) and Subcontractor Quality Plans (QPs). Quality Plans/ITPs and ensuring QP/ITP sign offs are completed concurrent to the works completed. Undertake periodic Quality Management System audits both internal and externa

Conduct gap assessments and audit quality management systems,. Quality Assurance and Regulatory Affairs Consultant. Our services include device development and CE/UKCA marking certification, global regulatory strategies, US FDA, quality management system creation and ongoing support to ISO 13485, in

We Care 4 Air is a privately owned company committed to the highest levels of quality, data capture, and customer satisfaction. This is a full-time hybrid role located in either Essex / Central London or Birmingham / South West for an Air Quality Service Engineer (trainee position available in Essex

You’re already in a supplier assurance, quality, or technical compliance role within food production or FMCG – possibly from a background in raw materials, packaging, or co-manufacturing. You’ll likely have a food science, technical or quality qualification, and you’re no stranger to working

Role: Coke and Refinery (Technical Assessor).We are looking for a Technical Assessor with experience of manufacturing coke oven products.Playing a pivotal role, our external Technical Assessors are a crucial part of the UKAS assessment process, providing UKAS with the essential expertise required to

Are you passionate about building cutting-edge AI products that solve real-world problems in financial services? We’re looking for a Product Owner to lead the delivery of Aveni Detect, our quality and compliance analytics solution helping FS firms drive better outcomes across their conversations a

As a Service Quality Officer, you’ll oversee and enhance the quality of care delivered by our staff across local authority placements. Service Quality Officer – Children’s Residential Care. Are you an experienced Deputy or Registered Manager passionate about delivering exceptional care and saf

Proclinical is seeking a Senior Manager, R&D Quality Assurance (GCP) to provide clinical quality oversight for assigned clinical studies. Lead quality activities for late-phase clinical trials, focusing on risk management and endpoint de-risking. Manage site-level inspections and oversee inspection-

Are you a seasoned Quality Engineer ready to lead the charge in design excellence within MedTech? Looking for a role where your expertise shapes the future of healthcare? If so, our client is looking for a Senior Design Quality Engineer to help develop the next generation of innovative medical devic

The Quality Director will be responsible for developing and implementing quality strategies, including overseeing all aspects of quality control and assurance, continuous improvement/ LEAN methodologies, maintaining a strong trajectory of zero external defects and on-time delivery and ensuring compl