JOB TODAY logo

Technical support manager jobs in RichmondCreate job alerts

  • IT Support & Web Contect Technician
    IT Support & Web Contect Technician
    2 months ago
    £42000–£45000 yearly
    Full-time
    London

    Overview We are seeking a dedicated IT Support professional to join our dynamic team. The successful candidate will provide essential technical assistance across various platforms, ensuring seamless operation of our IT infrastructure. This role offers an excellent opportunity to utilise and develop your expertise in computer networking, hardware, and software support within a fast-paced environment. The position is paid and ideal for individuals passionate about delivering exceptional customer service and technical solutions. Duties • Provide first-line technical support to end-users via help desk systems such as ServiceNow and Jira., • Provide training to company end-users and create user guides and support them., • Data Integrity & Reporting Assist with data entry, validation, and cleaning to ensure accuracy and consistency and Generate standard reports and support users in dashboards., • Troubleshoot and resolve issues related to desktop hardware, operating systems (Windows, macOS, Linux), and software applications including Microsoft Office., • Assist with network connectivity problems involving LAN, VPN, DNS, TCP/IP, and firewall configurations., • Manage user accounts and permissions within Active Directory and utilise SCCM for software deployment and updates., • Support server infrastructure including Microsoft Windows Server environments and BMC Remedy ticketing system., • Maintain computer hardware, peripherals, and network equipment ensuring optimal performance., • Document incidents, resolutions, and system configurations accurately for future reference., • Collaborate with cross-functional teams to implement system upgrades and security patches., • Strong understanding of computer networking concepts such as LAN, TCP/IP, DNS, VPNs, firewalls, and TCP protocols., • Proven experience in desktop support for Windows (including Windows Server) and macOS operating systems; familiarity with Linux is advantageous., • Proficiency in Active Directory management and familiarity with SCCM for software deployment., • Responsible for providing technical support, advice and guidance for internal/external users of IT systems and applications, either directly or by telephone, e-mail or other network interaction., • Knowledge of hardware troubleshooting including components such as motherboards, hard drives, RAM, and peripherals., • Experience with help desk tools like ServiceNow or Jira; ticket management skills are essential., • Ability to communicate complex technical information clearly to non-technical users with excellent customer service skills., • Familiarity with remote support tools such as BMC Remedy or similar ticketing systems., • Analytical skills to diagnose issues efficiently using system logs and diagnostic tools., • Strong organisational skills with the ability to prioritise multiple tasks effectively. This role is ideal for motivated individuals eager to advance their career in IT support while delivering outstanding service across diverse technological environments.

    Immediate start!
    Easy apply
  • Technical and Compliance Assistant (Food & Beverage Industry)
    Technical and Compliance Assistant (Food & Beverage Industry)
    2 months ago
    £29000–£30000 yearly
    Full-time
    New Malden

    Hours per week: 42.5 (M – F 0830 – 1800 *an hour unpaid break inclusive) Contract: Permanent, Full-time, Subject to 3-month probation Expected Start date: ASAP Reports To: Technical Manager Location: Office-based Overview: We are seeking a detail-oriented and self-motivated Technical Assistant with a solid background in food production to support technical compliance in a store and distribution environment. This role requires experience with food hygiene, HACCP, BRC standards, and a proactive approach to managing technical documentation, specifications, customer complaints, and audits. What does the role of Technical Assistant entail? · Provide technical support to suppliers, customers, and internal commercial teams on-site and during production. · Collate, review, and maintain product specifications, including ingredients, allergens, and nutritional data. · Investigate customer complaints and non-conformances; identify root causes and implement corrective/preventive actions. · Liaise with suppliers for technical documentation (e.g., microbiological reports, allergen and nutrition information). · Conduct and document traceability exercises; maintain accurate product and raw material records. · Support maintenance of the Quality Management System (QMS), including HACCP, Supplier Approval, and BRCGS compliance. · Assist in internal and external audits (BRCGS, FSA, customer). · Conduct internal audits and report non-conformances. · Complete internal training on food safety, hygiene, and compliance. · Act as liaison between suppliers and customers to resolve technical issues effectively. · Provide technical assistance to Commercial, Sales, and Retail Support teams. · Coordinate with external labs for product testing and certification. · Manage product artwork and labeling to meet UK/EU legislation. What qualifications and experience are required for this role? • Previous experience in a similar role, preferably in a meat processing or food manufacturing environment, with knowledge of quality, technical, or production management systems., • Ability to work independently without direct supervision., • Experience with technical documentation, traceability, and complaint resolution., • Strong attention to detail and communication skills., • Degree in Food Science, Food Technology, or related (preferred)., • HACCP Level 3, TACCP & VACCP Level 2, Internal Auditor certified., • Food Safety Level 2 (minimum)., • Familiarity with UK/EU food regulations and labelling standards. The Company: Korea Foods Company is the leader in the supply of Korean food in the UK. A family-run business, established in 1999, Korea Foods Company has over 500 employees working within its Head Office, Logistics Centres, and Retail Stores. We import from key brands in Korea, and distribute to the Asian community, focusing on East Asian consumers. We have also seen substantial growth within the supermarket multiples, securing significant listings with Tesco, Morrisons, Asda, and Costco. We also operate our own retail store network, Seoul Plaza, currently with 21 stores within the estate, with more opening in 2026. Growth has been consistently double-digit, with a sales turnover in excess of £85 million. The company is an incredibly dynamic and fast-paced place to work, with ambiguity and transparency that is often associated with family-run businesses. It is, also, whilst not for the faint-hearted, a rewarding workplace where personal achievements are recognised due to the relatively flat management structure.

    Immediate start!
    Easy apply
  • Head Barista
    Head Barista
    5 days ago
    £13 hourly
    Full-time
    London

    We are a specialty and artisan café committed to exceptional coffee, consistency, and genuine hospitality. Every drink we serve reflects care, precision, and craft — from well-executed espresso to beautifully balanced milk drinks and hand-brewed coffee. We are building a team of professionals who take pride in quality, understand the details behind every cup, and want to be part of a café culture centred on standards, learning, and community. The Role We are looking for an experienced full-time Specialty Barista who brings strong technical coffee knowledge, excellent workflow, and a high standard of customer service. This role is for someone who is confident behind the machine, understands espresso recipes and extraction theory, and can consistently produce high-quality coffee in a fast-paced service environment. This is not a basic barista position. We are looking for someone who already has solid specialty coffee experience and can confidently dial in espresso, maintain equipment properly, and deliver consistency throughout service. Responsibilities • Prepare and serve consistently high-quality espresso-based drinks, milk drinks, pour-overs, and other specialty beverages, • Dial in espresso daily and throughout service, adjusting grind, dose, yield, and shot time as needed to maintain flavour and consistency, • Demonstrate a clear understanding of coffee ratios, extraction times, and how to correct under-extracted or over-extracted shots, • Texture milk to a high standard and produce clean, consistent latte art, • Work confidently on a La Marzocco espresso machine, • Operate, clean, calibrate, and maintain a Mahlkönig grinder to ensure optimal performance, • Carry out routine cleaning and maintenance of all coffee equipment, including grinders, group heads, steam wands, baskets, showers, and backflushing procedures, • Monitor espresso quality through regular taste checks and ensure drinks meet expected flavour profile and presentation standards, • Maintain excellent workflow during busy periods without compromising quality, • Keep the bar, equipment, and front-of-house area clean, organised, and fully stocked at all times, • Monitor stock levels, report shortages promptly, and support ordering and inventory control, • Follow all food safety, hygiene, and cleanliness standards consistently, • Deliver warm, professional, and knowledgeable customer service, • Minimum 1–2 years’ experience in a specialty coffee environment, • Strong practical knowledge of:, • espresso recipes and brew ratios, • shot timing and extraction control, • grind adjustment and dial-in, • milk texturing and latte art, • coffee flavour balance and consistency, • Experience working with La Marzocco coffee machines, • Experience using and maintaining Mahlkönig grinders, • Ability to explain how and why to adjust a shot when extraction is running too fast or too slow, • Strong understanding of daily cleaning routines, preventative maintenance, and correct equipment care, • Experience with stock control and café inventory management, • Excellent attention to detail and pride in presentation, taste, and cleanliness, • Calm, organised, and efficient under pressure, • Reliable, punctual, and a strong team player, • Good communication skills and a professional attitude, • Food Hygiene / Food Safety certification preferred; this will be highly valued, • Qualifications, • Previous barista experience is advantageous but not essential; training will be provided for suitable candidates., • Knowledge of food safety standards and procedures is desirable., • Experience in serving customers in a fast-paced environment is preferred., • Basic food preparation skills are beneficial., • Good time management skills to handle multiple orders efficiently during busy periods., • Ability to perform basic maths accurately for cash handling purposes., • Strong interpersonal skills with a friendly attitude towards customers and colleagues., • Competitive pay based on experience, • Flexible scheduling, • Ongoing training and opportunities for growth, • Supportive and quality-driven team environment, • Access to premium specialty coffee, • your CV, • a short cover letter outlining your specialty coffee experience, • the espresso recipe or brew ratio you are most comfortable working with, • how you would adjust a shot running too quickly

    Immediate start!
    Easy apply
  • Sous Chef
    Sous Chef
    6 days ago
    £38000–£42000 yearly
    Full-time
    Notting Hill, Kensington and Chelsea

    £38,000–£42,000 per year + performance bonus Full-time | 40–45 hour contract Notting Hill, London TAQ is entering a bold new chapter in Notting Hill. Relaunched on Westbourne Grove with support from Jackson Boxer and culinary direction from Eduardo Yishima, TAQ is a modern neighbourhood restaurant built around great tacos, tostadas, quesadillas, standout specials, serious ingredients and fast, high-energy service. We’re looking for a Sous Chef who wants to be part of that momentum. This is a hands-on leadership role for a chef who thrives in service, leads from the front, cares deeply about standards, and wants to grow within a kitchen that combines strong fundamentals with a clear point of view. What you’ll do • Work closely with the Head Chef to run a fast, organised and ambitious kitchen, • Lead service with confidence, including taking control of the pass when needed, • Support and supervise chefs across prep and service to ensure smooth running across all sections, • Drive consistently high standards in food preparation, presentation and quality control, • Help manage stock, ordering, GP awareness and day-to-day kitchen organisation, • Maintain excellent standards of HACCP, hygiene, allergens, temperature records and compliance, • Train, support and develop junior chefs, helping build a professional, positive kitchen culture, • Contribute to seasonal specials, ingredient selection and continuous improvement across the menu, • Work closely with the front-of-house team to deliver a sharp, seamless guest experience What we’re looking for • Experience as a Sous Chef, Junior Sous Chef or a strong Senior Chef de Partie in a quality-driven restaurant, • Confidence leading service and supporting a brigade in a busy kitchen, • Strong technical foundations, excellent organisation and calm decision-making under pressure, • High standards in food safety, hygiene and kitchen structure, • A genuine interest in produce-led cooking, flavour, and consistency, • A natural team leader who enjoys coaching others and setting the tone on shift, • Commercial awareness around stock, waste and labour, • Flexibility to work evenings and weekends, • Experience with Mexican food is welcome, but not essential — strong fundamentals, energy and the right attitude matter most What we offer • A full-time 40–45 hour contract with a salary of £38,000–£42,000 per year, depending on experience, • Performance-based bonus structure, • Staff meals on shift, • Generous staff dining discount across the group, • Pension scheme, • Ongoing training and development, • A supportive leadership team with real room for progression, • A kitchen where your ideas are heard and your growth is taken seriously, • A chance to be part of one of Notting Hill’s most exciting current restaurant projects

    Immediate start!
    Easy apply
  • Business Development Manager
    Business Development Manager
    12 days ago
    £53000–£55200 yearly
    Full-time
    Greenford

    Al Kahrman Electromechanical Works UK Ltd About the Company AL KAHRMAN ELECTROMECHANICAL WORKS UK LTD (Company No. 13363363) is a registered and active UK company specialising in the provision of mechanical and electrical (MCE) services. Based in London, the company operates within the construction and engineering sector, delivering high-quality electromechanical solutions across a range of commercial and infrastructure projects. The organisation supports the design, installation, maintenance, and management of electrical and mechanical systems, ensuring compliance with UK industry standards and regulatory requirements. Its services cater to developers, contractors, and commercial clients, with a focus on reliability, efficiency, and technical excellence. With a growing presence in the UK market, AL KAHRMAN ELECTROMECHANICAL WORKS UK LTD is committed to expanding its operations, strengthening client relationships, and delivering innovative engineering solutions to support long-term business growth. We are seeking an experienced Business Development Manager to drive growth and expand our presence across the UK electromechanical sector. Key Responsibilities: Identify and secure new business opportunities across the UK market Build and maintain strong relationships with developers, contractors, and consultants Source and manage tender opportunities and oversee proposal submissions Lead commercial negotiations to secure profitable contracts Collaborate with technical teams to ensure high-quality project delivery Analyse market trends and develop effective growth strategies Represent the company at industry events and networking forums Requirements: Proven experience in business development or sales (construction/electromechanical sector preferred) Strong commercial awareness and negotiation skills Ability to manage stakeholders and deliver results in a fast-paced environment Excellent communication and relationship-building skills What We Offer: Competitive salary of £55,200 per annum • Opportunity to work on high-value commercial projects, • Career growth within a dynamic and expanding organisation

    Immediate start!
    No experience
    Easy apply

Popular jobs searches in Richmond

Popular technical support manager jobs locations