IT Support Technician - South Manchester
2 days ago
Macclesfield
IT Support Technician - South Manchester A well-established professional services organisation in South Manchester is looking for an IT Support Technician to join its internal IT team. This is a great opportunity for someone with IT support experience who wants to build on their technical skills in a structured environment, working across a wide mix of systems, users, and day-to-day tech challenges. What you'll be doing • Providing 1st and 2nd line IT support via phone, email, and face-to-face, • Setting up and managing user accounts, permissions, and passwords, • Troubleshooting hardware, software, and general infrastructure issues, • Supporting desktops, printers, and telecoms systems, • Assisting with system monitoring, backups, and antivirus updates, • Helping onboard new starters, including IT setup and basic user training, • Working with third-party suppliers and internal teams to resolve issues, • Keeping IT asset records up to date (hardware, software, mobile devices) What we're looking for • Previous experience in an IT support / helpdesk role, • Good working knowledge of:, • Windows Server, • Active Directory, • DHCP, • Office 365, • Windows desktop environments, • Strong troubleshooting and problem-solving skills, • Confident communicator with a strong cus...