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Own Every Moment at NetApp At NetApp, your ideas power innovation. We lead in intelligent data infrastructure—delivering unified storage, integrated data services, and solutions that help organizations unlock the full potential of their data, from AI to multicloud. Ready to innovate and contribute to our path to $10B? Here, you'll collaborate with passionate teams, tackle real-world challenges, and see your impact in how customers transform and grow. If you're ready to bring curiosity, creativity, and drive to every moment, NetApp is where your journey begins. Join teams that innovate to elevate, drive results, and excel together across every function. Senior Director Enterprise UK&I Are you a visionary sales leader with a proven track record in the Data industry? We are seeking a dynamic and results driven Senior Director to lead our Enterprise Segment team in NetApp UK. Join a leading player in the storage industry, where you will have the opportunity to shape our sales strategy and drive revenue growth in the enterprise market. Responsibilities • Lead and inspire a high-performing team of sales professionals focused on the Enterprise Segment., • Develop and execute strategic sales plans to achieve revenue targets and market share growth., • Build and maintain strong relationships with key enterprise customers, understanding their business needs and providing tailored NetApp solutions., • Collaborate with cross-functional teams, including product management and marketing, to align strategies and drive customer success., • Provide guidance and mentorship to the sales team, fostering a culture of continuous learning., • Drive sales excellence by implementing best practices, optimizing sales processes, and ensuring effective pipeline management., • Collaborate with channel partners and strategic alliances to expand market reach and drive customer acquisition. Requirements • Proven track record of success in sales leadership roles within the technology industry, preferably with experience in enterprise segment sales., • In-depth knowledge of storage, Data, AI, Hybrid Cloud solutions and technologies., • Strong understanding of the enterprise market dynamics, customer pain points, and buying behaviors., • Demonstrated ability to build and manage high-performing sales teams, driving them towards achieving ambitious revenue targets., • Strategic mindset with the ability to think long-term and develop innovative sales strategies., • Results-oriented mindset with a focus on exceeding sales targets and driving business growth Education and Experience • Degree in technical or business curriculum or equivalent professional experience, • 5+ years of experience in senior sales leadership roles within Enterprise., • Proven track record of overachievement of quota and KPIs, • Previous experience in enterprise software, SaaS, and/or Cloud At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process. Equal Opportunity Employer: NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification. Why You'll Thrive at NetApp At NetApp, you won't wait for the perfect moment—you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure. NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security. Our culture We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed—they drive everything we do. If you're ready to innovate, rise to the challenge, and own every moment - make your next move your best one. Apply now. Submitting an Application To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application. AI Disclosure For select roles, some stages of our hiring process may use artificial intelligence tools to help evaluate applications and candidate selection. These tools support—rather than replace—human decision-making.

Own Every Moment at NetApp At NetApp, your ideas power innovation. We lead in intelligent data infrastructure—delivering unified storage, integrated data services, and solutions that help organizations unlock the full potential of their data, from AI to multicloud. Ready to innovate and contribute to our path to $10B? Here, you'll collaborate with passionate teams, tackle real-world challenges, and see your impact in how customers transform and grow. If you're ready to bring curiosity, creativity, and drive to every moment, NetApp is where your journey begins. Join teams that innovate to elevate, drive results, and excel together across every function. As Sales Director - Enterprise at NetApp, you are accountable for leading all enterprise sales activity across a defined region, focused on the largest and most complex customer environments. You will own regional revenue performance while driving long term, multi year growth across a portfolio of strategically critical enterprise accounts. In this role, you will lead a highly matrixed enterprise go-to-market organization, aligning Client Executives, solution specialists, technical pre-sales, partners, and extended stakeholders to execute sophisticated, value-based sales motions. You will engage at the most senior levels of customer organizations, positioning NetApp as a trusted strategic platform partner aligned to enterprise-wide data, cloud, and digital transformation initiatives. As a senior executive presence both internally and externally, the Sales Director Enterprise serves as a trusted advisor to C suite leaders while providing strong leadership, coaching, and direction to a high-performing enterprise sales team. • Own and deliver enterprise segment revenue, pipeline, and growth objectives across a defined region, ensuring predictable execution and sustained account expansion. • Develop and execute regional enterprise account strategies that balance near-term results with multi-year transformation opportunities and strategic deal pursuits. • Build and maintain trusted executive-level relationships with CIO, CTO, CDO, CISO, and Line-of-Business leaders across enterprise customers. • Personally sponsor and lead the region’s largest and most complex opportunities, ensuring disciplined qualification, governance, forecasting accuracy, and risk management. • Lead, coach, and develop a team of Enterprise Client Executives, setting clear expectations around account planning, value-based selling, and executive engagement. • Drive strategic partner engagement with systems integrators, cloud providers, and technology partners, integrating them into enterprise account strategies and deal execution. • Champion enterprise sales transformation through adoption of AI-enabled selling, data-driven decision-making, and modern sales execution practices. • Proven experience leading enterprise-segment sales teams and managing large, complex, multi-year, high-value customer engagements. • Demonstrated track record of exceeding enterprise revenue targets and driving sustained growth in technology, infrastructure, cloud, or enterprise software environments. • Strong executive presence with the ability to influence, advise, and build credibility with C-suite and senior enterprise stakeholders. • Highly structured and disciplined leader capable of orchestrating multiple concurrent enterprise sales motions across matrixed organizations. • Strong business and financial acumen combined with technical credibility across data management, cloud, hybrid infrastructure, and modern enterprise architectures. • Exceptional communication, negotiation, and leadership skills, with the ability to inspire high-performing teams and drive alignment across stakeholders. • Bachelor’s degree in Business, Marketing, or a related field required; MBA or equivalent advanced degree preferred At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process. Equal Opportunity Employer: NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification. Why You'll Thrive at NetApp At NetApp, you won't wait for the perfect moment—you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure. NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security. Our culture We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed—they drive everything we do. If you're ready to innovate, rise to the challenge, and own every moment - make your next move your best one. Apply now. Submitting an Application To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application. AI Disclosure For select roles, some stages of our hiring process may use artificial intelligence tools to help evaluate applications and candidate selection. These tools support—rather than replace—human decision-making.

Own Every Moment at NetApp At NetApp, your ideas power innovation. We lead in intelligent data infrastructure—delivering unified storage, integrated data services, and solutions that help organizations unlock the full potential of their data, from AI to multicloud. Ready to innovate and contribute to our path to $10B? Here, you'll collaborate with passionate teams, tackle real-world challenges, and see your impact in how customers transform and grow. If you're ready to bring curiosity, creativity, and drive to every moment, NetApp is where your journey begins. Join teams that innovate to elevate, drive results, and excel together across every function. As Senior Director, EMEA Professional Services, you will lead NetApp’s EMEA Professional Services business with ownership of strategy, execution, and financial outcomes for a $100M+ services portfolio. Reporting to the VP/GM of Professional Services, you will lead an organization of over 150 professionals across the region. You will build on the strong foundation established in recent years and accelerate the shift to a services-led, outcome-led engagement model—expanding fee-based consulting and advisory that creates measurable customer outcomes, engages earlier in the lifecycle to shape solution direction, and drives profitable growth through increased attach and pull-through. The ideal candidate brings a consulting-led approach and strong commercial acumen to shape demand, quantify value, and convert executive advisory into funded engagements. Context & Opportunity: • Worldwide Professional Services has invested in global delivery capabilities, harmonized sales and delivery processes, and expanded the use of a Global Services Center model., • In EMEA, Professional Services continues to evolve toward a consultative, outcome-led services model in close partnership with field sales., • EMEA Managed Services is an established, growing part of the portfolio, complementing project-based and advisory services., • The next phase is to scale a services-led consulting engine that engages earlier in the customer lifecycle to shape strategy, influence outcomes, and accelerate value realization., • Own and lead the EMEA Professional Services business, including strategy, execution, and operating cadence to deliver profitable growth across bookings, revenue, and margin., • Scale fee-based consulting and advisory services that engage before product decisions—shaping customer vision, accelerating adoption, and driving measurable outcomes., • Partner with EMEA Sales and Solutions Engineering leadership to build services pipeline, create repeatable plays, and increase attach and pull-through through outcome-led services., • Develop and evolve the services portfolio (offer definition, packaging, pricing, and value messaging) to reduce reliance on free/presales work and low-value, product-tied attached services., • Lead a distributed organization of leaders, consultants, and delivery teams; coach talent, build succession, and foster a high-performance, inclusive culture., • Ensure high-quality, predictable delivery through standardized methods, governance, and risk management; improve utilization, project performance, and customer satisfaction., • Optimize the operating model across local delivery, partners, and global delivery centers; continuously improve processes and productivity., • Lead executive discovery and advisory plays to define roadmaps, build value cases, and convert strategy discussions into funded, fee-based consulting that drives attach and pull-through., • Represent Professional Services as a senior executive in key customer and partner engagements, including strategic account planning and executive briefings., • Drive alignment with Worldwide Professional Services, Portfolio, and Operations teams to scale best practices and implement business improvements., • 15+ years of progressive leadership in Professional Services, Consulting, and/or Managed Services within enterprise technology (hybrid cloud, storage, data management, security, automation)., • Proven experience owning and growing a services P&L, including bookings, revenue recognition, margin, and cost management., • Demonstrated success building and scaling fee-based consulting and advisory offerings and influencing customers at executive level., • Strong partnership model with field sales: ability to build pipeline, establish services-led plays, and drive predictable commercial outcomes., • Experience leading consulting and transformation engagements, including executive discovery, roadmap development, and driving adoption/value realization., • Proven consultative selling to build pipeline and close fee-based advisory/consulting: shaping services-led plays, developing proposals/SOWs, and articulating ROI/value in partnership with Sales., • Experience leading large, geographically distributed organizations (including senior leaders) and operating effectively in a matrixed, global environment., • Excellent executive communication, negotiation, and customer-facing leadership skills., • Strong operational discipline: forecasting, governance, delivery quality, risk management, and continuous improvement., • Comfort working across partners and global delivery centers to scale capacity and standardize delivery. At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process. Equal Opportunity Employer: NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification. Why You'll Thrive at NetApp At NetApp, you won't wait for the perfect moment—you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure. NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security. Our culture We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed—they drive everything we do. If you're ready to innovate, rise to the challenge, and own every moment - make your next move your best one. Apply now. Submitting an Application To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application. AI Disclosure For select roles, some stages of our hiring process may use artificial intelligence tools to help evaluate applications and candidate selection. These tools support—rather than replace—human decision-making.

Collaborate with the Marketing Director to ensure ABM activities support wider commercial and marketing objectives. Extensive B2B marketing experience with significant hands-on Account-Based Marketing expertise. Experience working with marketing technology platforms, CRM systems, and ABM tools.

Location: Slough, London (up to 50% remote) Exalto Consulting is proud to be partnering with a leading software company in the food manufacturing sector to appoint a Solution Architect. Our client works with food manufacturers to improve efficiency, strengthen compliance and make better use of existing resources through thoughtfully designed software. Their systems sit close to the factory floor, connecting production, quality and data. The work is practical, complex and meaningful. This role carries significant responsibility. As Solution Architect, you will shape the technical direction of the organisation and ensure that every solution is robust, secure and aligned with real business needs. Your decisions will directly influence product performance, scalability and long‑term value for customers. Food manufacturing is evolving quickly. Manufacturers face increasing pressure around traceability, compliance, operational efficiency and data visibility. Technology must integrate seamlessly with production environments, third‑party equipment and analytical platforms. Our client is investing in its architecture to support this growth. The business needs an experienced architect who can bring clarity, structure and leadership. Ideally you should be someone who understands both product development and industrial environments, and who can translate strategy into working systems. As Solution Architect, you will: • Design scalable, secure, and high‑performing end-to-end solutions., • Take ownership of architectural standards and technical decision‑making., • Ensure analytical data tools (data lakes, warehouses, BI platforms, analytics engines) are embedded effectively to support data‑driven decision‑making., • Lead product architecture from concept through to deployment., • Oversee cloud‑native design (Azure preferred) with a strong focus on performance and cost control., • Guide integration with third‑party systems and industrial equipment., • Champion DevOps practices, automation, and structured development processes., • Embed security and compliance principles throughout the software lifecycle., • Provide clear technical leadership to engineering teams., • Communicate architectural decisions confidently to both technical and non‑technical stakeholders. This is not a purely advisory role. It requires hands‑on architectural authority and accountability. We are seeking an experienced technology leader with: • 15+ years in software engineering, including significant experience in architecture roles., • Experience designing solutions that incorporate analytical data platforms., • Advanced cloud experience (Azure preferred; AWS or GCP also considered)., • Deep understanding of integration patterns, APIs, microservices, and event‑driven architectures., • Practical experience with DevOps, CI/CD, containerisation, and Infrastructure as Code., • A structured approach to cost analysis, scalability, and long‑term maintainability., • A strong grounding in software security principles., • Exposure to ERP/WMS desired. Technically, you are comfortable working with modern .NET environments (C#, .NET Core), SQL and NoSQL databases, messaging frameworks, REST/gRPC APIs and containerised deployments. You understand protocols such as TCP/IP, OPC UA, and Modbus, particularly within industrial settings. Just as importantly, you are: • Clear and pragmatic in decision‑making, • Comfortable taking accountability, • Able to balance long‑term strategy with delivery realities, • Respectful and collaborative in how you lead teams This position reports directly to the Managing Director and works closely with product, AI and data teams, DevOps, security and engineering. Your architecture will influence: • System reliability and uptime, • Performance and scalability, • Security posture and compliance, • Cost efficiency and return on investment, • The quality and clarity of data available to customers In short, your work will shape the company’s ability to deliver consistent value to food manufacturers operating in demanding environments. • A leadership role with genuine authority and responsibility, • Complex technical challenges in a real‑world industrial context, • A collaborative, technically focused environment, • Hybrid working (up to 50% remote), • The opportunity to shape long‑term architectural direction At Exalto Consulting, we believe senior roles deserve thoughtful conversations, not transactional recruitment. We are committed to transparent dialogue about expectations, challenges, and fit — for both sides. • If this opportunity aligns with your experience and you are motivated by building systems that have tangible operational impact, we would welcome a confidential discussion. #J-18808-Ljbffr

Head of Lighting - Technical Manager Uxbridge / London £50,000-£60,000 (dependant on experience) Your perspective: Private Healthcare after 12 months of continuous service Employee supported volunteering Enhanced family leave provision Perkbox and Employee assistance Programme Company sick pay Employee recognition scheme Generous employee referral scheme Mentoring support and training initiatives Access to state-of-the-art technology Global presence and opportunities worldwide Long Service Programme Position Overview The Technical Manager (Head of Lighting) will have a very strong technical background in the Audio Visual Industry with an expert level skill set and experience in a specific discipline such as Audio, Video, Lighting, Rigging or Power Distribution; this position must be the subject matter expert for their discipline. Sitting within the Production function, the Technical Manager manages all aspects of that discipline as it pertains to event pre-planning, on-site management, equipment maintenance and post show activities. Must have the ability to operate/trouble-shoot high-end equipment and have familiarity with major brands of audio-visual systems and components in a large venue situation. The Technical Manager will be the key resource of information for the Production team; will interface with the warehouse leads helping to design systems; and be the project manager for large event systems. The Technical Manager is required to mentor and develop the technicians. Also where appropriate the Technical Manager will negotiate with supply chains and drive innovation with our product portfolio. On a project by project basis the Technical Manager will maximise profitability by using our own equipment and labour. The Technical Manager may or may not manage a team of Technical Specialists and will report to the Director, Project Management or General Manager, UAE as appropriate. Key Job Responsibilities Event Pre-planning Partner with the Senior Project Managers, Project Managers and end client to design, pre-plan and manage all aspects of their expertise or discipline. Drive Results - Complete necessary technical drawings, production plans, labour needs, budgets, equipment selection, and interfaces with the warehouse leads, and sub rentals. See the Bigger Picture - Assist and support the other departments as necessary by making recommendations on technology, processes, and methodologies. On-site Management/Operation Delivers World Class Service – ensuring their discipline meets or exceeds the client's needs by managing the production plan, budget, and Encore production/safety standards. Do the Right Thing - Set and properly test technical components. Operate designated equipment for the event, as needed. Provides leadership to their assigned crew, including internal and external team members. At all times, the Technical Manager is expected to abide with all health and safety requirements to company and international standards; to ensure that all team members and subcontractors adhere to the same; and to recommend areas of improvement to the HSE Manager. Post-show Management Responsible for post-show management to include: final labour, time sheets, expenses, sub rentals, and any equipment maintenance needs. Complete reporting information and feedback from team to the Senior Project Managers and Project Managers for the post show jot form to document for client's future events. Customer Service Provides excellent service and strive to exceed the expectations and needs of internal and external customers. Meets with clients on site as necessary to ensure that their needs are met and the equipment setup is working properly. People Development (where they have direct reports) Value People by promoting a culture of high performance, accountability and continuous improvement that values learning and a commitment to quality. Manage performance, addresses employee concerns, maintains adequate staffing levels, and facilitates team development. Manage the HR activities including selection, performance management, and learning. Provide focused and continued coaching to develop the skills of team members. Train employees on Encore standards for service and equipment, and verifies they are properly trained on company computer systems. Recommend team members for training opportunities, as needed. Disclaimer: The duties and responsibilities described are not a comprehensive list and may change, or additional tasks within scope of work may be assigned at any time with or without notice, as necessitated by business demands. Job Qualifications BA/BS Degreed or equivalent experience 5+ years of live large venue audio visual 5+ years of knowledge of Audio Visual and expert level technical skill set in a discipline 2+ years crew lead experience (not necessarily direct reports) Strong customer service skills Excellent organisation skills Advanced problem solving skills Strong written and oral communications skills Ability to travel up to 75% Competencies Exceeds Customer Expectations Production Efficiency Problem Solving Communication Teamwork Leadership TPBN1_UKTJ

Company: Ultra Intelligence & Communications Cyber (UK) Business Join the team redefining defense technology. From engineering systems that save lives to leading programs that change the battlefield - find your place in the future of defense. Cyber Business Our Cyber business unit is at the forefront of pioneering advanced cryptographic and key management solutions, facilitating the confidential exchange of vital information for customers operating at both tactical and strategic echelons. Join our team and participate in the innovation that ensures the highest security and trust worldwide. This role will be based at our Cyber Centre of Excellence in Maidenhead. Hybrid working is available. Candidates must be willing and able to obtain & maintain DV Security Clearance. Our Cyber business unit is at the forefront of pioneering advanced cryptographic and key management solutions, facilitating the confidential exchange of vital information for customers operating at both tactical and strategic echelons. Join our team and participate in the innovation that ensures the highest security and trust worldwide. As Project Quality Engineer, you are responsible for developing and implementing project quality plans that meet business, customer and contractual requirements. Working under the delegated authority of the Director of Security, Quality & Compliance, the role assures quality across assigned projects and supports the mandatory quality elements of the Business Management System, and helps ensure agreed quality objectives and deliverables are consistently achieved. Key Responsibilities: • Develop, implement and maintain project and product quality plans to ensure customer flow-down requirements, contractual obligations and applicable quality standards are met., • Define, communicate and manage project quality assurance activities through approved quality plans and effective quality controls., • Plan and conduct project, product and process audits in line with applicable standards, including AS9101, to confirm compliance with customer, statutory, regulatory and business management system requirements., • Carry out in-process, final and first article inspections to verify that defined processes consistently deliver products that meet specification., • Manage non-conformance reporting, root cause analysis, corrective and preventive actions to support continual improvement and prevent recurrence., • Work with project, production and process teams to improve operating processes, product yields and overall quality performance., • Review, improve and, where appropriate, implement quality processes within Cyber to ensure products and services meet customer needs efficiently and cost-effectively., • Develop and maintain strong relationships with internal and external stakeholders to support effective quality outcomes., • Promote a quality-focused culture across the business. Required Skills and Qualifications: • Degree-qualified, or able to demonstrate equivalent verifiable experience, ideally in a business, quality, software engineering or mechanical engineering discipline., • Proven quality engineering experience within the aerospace, defence or similarly regulated sector., • Qualified internal auditor with experience of AS9100; IRCA-approved Lead Auditor qualification is preferred., • Experience working in a business improvement environment, with knowledge of recognised improvement frameworks., • Experience in the use of root cause analysis and problem-solving methodologies. #LI-DC1 #LI-HYBRID #IC Due to the nature of the programs we deliver for our customers, candidates may need to obtain the relevant security clearance or handle export-controlled material as defined by the role's requirements. Applicants must be able to obtain and maintain the appropriate level of security clearance for the role. Due to the nature of our work, you must be a British Citizen who has been resident in the UK for the past 5 years in order to apply for SC clearance and 10 years for DV. For more information, please visit the UKSV website. Our Benefits Every employee is critical to our success, and as such, we offer a range of flexible employee benefits, including: • Participation in an Annual Bonus Scheme, • Private Medical Cover, • 25 days' holiday (plus Bank Holidays) with the option to buy an extra 5 days, • Pension Contribution, • 4 x Life Assurance Cover, • Flexible working hours with opportunity for a 1pm finish on a Friday, • Flexible benefits including cycle to work scheme, will writing and more, • Security Clearance Allowance - where relevant and subject to you holding the required security clearance At Ultra I&C, we are an equal opportunity employer and value diversity and inclusivity. Underpinned by our values, behaviours, and policies, we want you to feel empowered to be the best version of yourself. We also believe that people from different backgrounds and cultures will increase our diversity of thinking, ensuring we successfully deliver to our customers. We, therefore, do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also support requests for flexible working arrangements wherever possible. If you have any issues with your application, please email us at #J-18808-Ljbffr

Regional Sales Manager Location: East Region (Cambridge, St Albans, Oxford, Maidenhead, this area also included Portsmouth and Brighton) Job Type: Full-Time / Permanent Salary: £42,000 per annum + £4,000 company car allowance Are you a self-motivated individual with a strong background in sales and a passion for helping others? We're seeking a driven and personable Regional Sales Manager to champion the growth of funeral plan sales across Dignity's branch network in the Central Region. If you have the initiative, commercial acumen, and people skills to make a meaningful impact, we want to hear from you. PURPOSE OF ROLE This regional role will be accountable for enabling Funeral Plan sales within the Dignity Funeral Director Branch Network, collaborating with operational leadership to achieve preneed sales objectives. This role will be responsible for regulatory oversight and record keeping, with regional adherence to the Pre Need Training and Competence Scheme to ensure Dignity customers receive the correct customer outcome. This role will be responsible for training, coaching and development of regional colleagues to enable Dignity Funeral Director Branches to achieve commercial objectives. PERFORMANCE MEASURES Funeral Plans sales growth and achievement of sales targets Adherence to the Pre-Need Training and Competence Scheme and regulatory standards, ensuring sales processes are followed. Ensure Dignity customers receive the correct customer outcome. Responsible for training, coaching and development of regional colleagues to achieve Pre Need objectives. Support Business Leadership to achieve key business objectives. Reviewing performance data, taking appropriate action based on the data and informing the relevant business leaders of their requirements and actions. Min. 4 days per week field field-based within the Dignity Funeral Director Branch Network. KEY RESPONSIBILITIES Collaborate with Business Leaders to drive Funeral Plan sales and achievement of targets. Collaborate with Business Leaders to cross sell Pre-Need products to existing customers through effective conversations, follow ups and cross selling. Collaborate with Business Leaders to grow Funeral Plan business through effective community engagement. Maintain the T&C scheme across your Region, taking responsibility for ensuring that all aspects of the scheme are adhered to and customers receive the correct customer outcome. To facilitate and deliver new Funeral Plan Consultant induction training as required under the T&C scheme, training and authorising new Funeral Plan Consultants to required standards. Conduct and document observations and role plays, providing constructive feedback and highlighting areas for development and business improvement whilst ensuring the sales process is followed. Ensure sufficient business outcomes are achieved to evidence ongoing competence. Conduct 121s with authorised sellers to discuss performance and KPI's, develop colleagues skills, manage risks and drive better customer outcomes. Provide coaching and development to branch colleagues improve customer outcomes and achieve business objectives. Monitor regional pre-need complaints, cancellations, survey feedback and mystery shops. Consistently demonstrate TCF and good Conduct Risk behaviours by placing the customer's best interest at the heart of everything you do. Responsible for adherence to compliant process within all sales. Maintain comprehensive contact reports and meeting notes and ensure distribution to relevant parties. WOULD SUIT SOMEONE WHO Has worked in a regulated regional sales environment previously and is passionate about growing sales through providing correct customer outcomes. Is well organised with excellent time management skills and thrives in a field-based role with extensive travel. Enjoys training and coaching to help improve the sales capabilities of teams and enable them to achieve goals. Is able to communicate and collaborate effectively with various stakeholders, building and maintaining strong relationships to achieve business objectives. Has great attention to detail and record keeping, and is capable of analysing sales data, identifying trends and momentum, with the ability to draw conclusions and take appropriate action. KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED Experience Experience working in a regulated sales environment is advantageous but not essential. Ability to grow sales whilst ensuring correct customer outcomes are achieved. Ability to coach, train and develop colleagues to improve performance with accurate record keeping. Excellent communication and stakeholder engagement skills and the ability to collaborate with all levels of a business effectively. Understanding of a funeral director environment is desirable as well as having great sensitivity to customer interactions. Exceptional planning, prioritisation, and time management skills. Education/ Qualification Not essential for the role Technical Very well-developed PC skills: Word, Excel, Access, PowerPoint, Outlook, Internet Explorer, Teams etc. General Excellent written and verbal communication skills, with the ability to convey complex sales concepts clearly and concisely. Requirement for extensive travel and flexibility in working hours Always put the customers first, showing consideration of Consumer Duty and display principles of TCF. Strong commercial awareness and an appreciation for the strategic and operational needs of the business. A proactive, pragmatic, and solutions-focused mindset. A collaborative team player who contributes positively to the culture and performance of the wider legal and property teams. What We Offer Annual salary of up to £42,000. £4,000 annual car allowance. 25 days annual leave + bank holidays. BUPA private healthcare (Self). Company pension, life assurance, and employee assistance programme. Annual company bonus. Full training and support from regional and central teams. What are the next steps? If this sounds like the right role for you and you're ready to bring care and professionalism to an essential service, simply click the 'apply' button. A member of our Talent Acquisition Team will be in touch to guide you through the next steps. Why Life Services Group Life Services Group exists to help every family in Britain navigate the hardest moments of life. We bring together trusted names across funeral services, crematoria and cemeteries, legal services, direct cremation and wills, including Dignity Funeral Directors, CMG, Simplicity Cremations, Dignity Legal Services and Farewill, so families can get more of the support they need in one place. Our ambition is to support one in three families across the UK as they plan for, navigate and deal with death. We want to set a new standard for care, service and simplicity across the sector. Death is part of life, and being there for families when it matters is what we do. That means making difficult moments feel more supported, more straightforward and more human. We are building a modern group that supports families at every stage, from planning ahead with wills and funeral plans, to arranging a funeral, cremation or burial, and managing probate afterwards. This is a defining moment for our business. With stronger foundations, clearer strategy and real momentum, we can change end-of-life care for the better. We are modernising how we work, investing in our colleagues and technology, and helping more families than any one brand could alone. Wherever you work in Life Services Group, in one of our local teams, specialist brands or group functions, you'll be part of work with meaningful purpose. You will help families through some of life's hardest and most important moments. Across all our brands, we want colleagues to grow with us through better training, stronger support, modern tools and clearer opportunities to build skills and confidence. You'll be part of teams who care deeply about what they do, look out for each other and take pride in doing work that matters. You will also help shape the future of end-of-life care. That means making support simpler, more connected and more human for families, while each brand keeps the identity, expertise and community connection people already know and trust. If you want a career with meaningful purpose, room to grow with us and the chance to shape the future, find your Life's work. FCA Statement Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation, we are committed to adopting the highest standards and we do this by employing individuals with the appropriate skills, experience and integrity to protect both the company and our clients. If you are considered for a role, you will be providing your permission for us to conduct the relevant checks and assessments that will be carried out during the recruitment and onboarding process. The nature of the checks will depend on whether the role is subject to the Senior Managers and Certification Regime (SMCR). Equality, Diversity and Inclusion Statement Our Vision is to connect with our clients, colleagues, company and communities based on our principles whilst celebrating our differences. We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and to take decisive, informed and bold action to promote inclusion and belonging. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable. We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. TPBN1_UKTJ

Life Services Group in Maidenhead is seeking a hands-on Project Manager to drive Falconer transformation from plan to reality. The Fixed-Term Contract spans 24 months, hybrid work 3 days a week, reporting to the Transformation Director, turning milestones into actions and ensuring change lands with frontline teams. You'll coordinate product, technology, operations and training with agile and traditional delivery methods, manage RAID logs, readiness, and cutover, and keep stakeholders aligned #J-18808-Ljbffr

To take ownership and lead the planning and successful delivery of projects and provide a main point of contact for the client team throughout the process. Be responsible for overseeing planning and organisation of the site to control all aspects of Safety, Health, Environmental, and Quality (SHEQ), Employers Requirements (ER) compliance, HSE and CDM compliance and that all works are delivered on time, to the highest quality and H&S. To set a culture of collaboration and innovation and lead the team in a positive manner. To provide overall control, management, ownership and full responsibility for the delivery of a project. Maintain good Client relationships to promote repeat business and collaboration. The Project Manager is to promote a high standard and acknowledge they represent Glencar on a daily basis. "We have recently completed a significant Science and Technology development with Glencar and I can confirm that it has been a pleasure working alongside Glencar on the Tech Foundry 3 project. Their performance and professionalism has been exemplar from beginning to end and the collaborative approach to project execution made a complicated project just that bit easier. We’d welcome the opportunity to work with Glencar on future schemes." David Jobbins Head of Project Management, Bidwells "We have been working with Glencar Construction since 2022 and have found them to be an outstanding main contracting partner for the prestigious Ealing Film Studio expansion. From day one, they have demonstrated a proactive and user-friendly approach throughout the first and second stage tenders, particularly the latter stage where we had to meet a tighter client’s budget than originally expected. Site delivery has been very professionally handled as the estate has over 500 students in 5 buildings adjacent the construction project. Communication has always been clear, and timelines were met to the satisfaction of all stakeholders. I have no hesitation in recommending them to other Clients and have been particularly impressed by how they go about their business in a collaborative and non-contractual manner." Nic Bouma "I have not seen a better build or indeed a better run project. This project will be the jewel in the crown for UK media build and I’m sure will set new standards in terms of design and delivery. It stands as a testament to the Glencar team." Screen Based Media Design, Build and Management Consultant, David Godfrey Ltd "Glencar’s approach to health & safety at LHR has been exemplar throughout the project, the team have gone above and beyond to maintain a safe secure environment for the project and create a culture within their business that has made it a pleasure to work with. Well done Glencar Team." Suky Sangha Vantage Health & Safety Manager EMEA "We have been extremely happy with Glencar’s performance on this project from start to finish, a very professional operation. I would particularly like to express my thanks to the site based team, nothing was ever to much trouble and the set up was excellent." Construction and Property Manager for Bidfood "Glencar Construction delivered two industrial units at Valor Park Tottenham, and the experience exceeded our expectations at every stage. From the outset, the team demonstrated a level of professionalism and commitment that gave us complete confidence in the project. What truly set the project team at Glencar apart was their proactive approach, they consistently stayed ahead of potential challenges, communicating clearly and keeping us well-informed throughout. Rather than simply executing instructions, they engaged with us as genuine build partners, bringing collaborative energy and thoughtful problem solving to every conversation. The project was delivered on time and to an outstanding standard. The project team at Glencar's ability to deliver both quality and punctuality is a real differentiator. We would not hesitate to recommend Glencar Construction to anyone and look forward to working with them again." Conor Phillips “We worked with Glencar on a complex refurbishment within a live shopping centre, and their collaborative, hands on approach helped us navigate the challenges of delivering in a busy operational environment. Their use of Nialli’s Visual Planner, facilitated by IBE Partnership, brought real clarity to the process, enabling the team to coordinate effectively and identify constraints early. Throughout the project, their commitment to minimising disruption to customers was evident.” "Chancerygate placed the building contract with Glencar to complete our development at Zephyr Park, Dagenham. The original contractor had gone into Administration and we worked very closely with Glencar to assess the current status of each sub-contractor package, outstanding works, costs to complete and programme. Once concluded, we appointed Glencar to complete the development. It’s not an easy situation to take on a project but Glencar demonstrated a commitment and detailed diligence to work through the pre-restart issues thoroughly and quickly, allowing us to re-start the development and complete the scheme as soon as practical. The quality of work on site and in particular their level of communication with ourselves and the wider project team throughout the project was excellent. We were very pleased with the completed development and the process of working with Glencar to get there." James Tinkler Senior Project Management Director, Chancerygate #J-18808-Ljbffr

Hertz is seeking a Director to lead the Franchise Transformation Office in the UK, overseeing an integrated plan across transactions, capability build, technology, and the franchise platform.

Reporting to: Co-Ceo Scope: This role will be responsible for the continued development of the Private Residences division, advancing technical knowledge to practical solutions, while remaining actively involved in account manager and client relationships, operational delivery and portfolio management. Role: You will act as a senior and trusted point of contact for principals, family offices and their advisers, ensuring that every residence is exceptionally maintained, financially controlled, operationally ready and cared for with discretion and attention to detail. You will also play an important role in developing the Private Residences proposition as Townhouse continues to grow its portfolio and relationships within the international UHNW market. Location: Victoria, London Schedule: Monday–Friday 09:00am–06:00pm (additional hours as required to fulfil the role). Duty Manager weekend shifts every 6-8 weeks Since 2013, the team at Townhouse has been enhancing every aspect of our client’s daily lives, through anticipatory service and meticulous attention to detail. Having trained at some of the world’s most exclusive hotels, luxury and highly personalised service is in our DNA. Our passion for hospitality and delivering impeccable service is what allows us to provide our clients with the most comprehensive lifestyle management & hospitality service within their own private residences. Townhouse is a London- and Geneva based private office serving international UHNW individuals. We support clients across the full residential lifecycle — from property search and relocation through to ongoing management and short stays — complemented by bespoke travel, lifestyle, and advisory services. Luxury hospitality sits at the heart of our culture, shaping our service philosophy and defining the standards to which we hold ourselves. As Senior Private Residence Manager, you will lead the operational and technical management of Townhouse’s Private Residences portfolio. The role requires strong technical knowledge of super-prime residential property, combined with an understanding that these assets are not simply bricks and mortar, but homes for UHNW principals and their families. Working closely with the Director of Client Services and the wider Private Office, Lifestyle and Travel teams, you will ensure each residence is well maintained, compliant, financially controlled, operationally ready and aligned with the way each family uses its home. You will strengthen systems, reporting, project planning, supplier performance and team capability, while ensuring Townhouse’s service standards remain consistent across a growing portfolio. • Serve as a senior member of the management team, contributing to business strategy, commercial growth and the development of the Private Residences division., • Develop practical systems, standards and reporting that support consistent property management and client service across the portfolio., • Work with the Director of Client Services to align technical property delivery with Townhouse’s wider service framework., • Lead Account Managers, property professionals, contractors and suppliers with clear expectations, accountability and technical guidance., • Manage the in-house housekeeping team., • Develop trusted relationships with principals, family offices and professional advisers., • Communicate clearly with UHNW clients, knowing when to provide detail, make a recommendation or resolve a matter quietly., • Translate technical or property matters into concise advice that supports informed decision-making without unnecessary operational detail., • Understand each family’s expectations, preferences and use of the residence, and ensure these are reflected in the management of the property., • Act as a senior escalation point for sensitive, complex or high-value property matters., • Take overall responsibility for the management and stewardship of a portfolio of high-value and super-prime private residences, predominantly in London., • Ensure each residence is maintained to a high standard through planned and preventative maintenance, lifecycle planning, regular reviews and long-term asset protection., • Oversee statutory compliance, health and safety, insurance-related matters, servicing schedules, maintenance records, operating procedures and compliance registers., • Apply strong technical knowledge across M&E systems, security, technology, home systems, utilities, service charges, managing-agent relationships, defects, warranties and contractor performance., • Identify property risks, future capital requirements and improvement opportunities, and provide clients or family offices with clear recommendations., • Prepare and manage property budgets, annual operating costs, capital expenditure plans, major works and supplier expenditure., • Oversee refurbishment, relocation, improvement and onboarding projects, including due diligence, condition assessments, snagging, operational set-up, budgets, timelines and quality standards., • Represent the client’s interests throughout property projects, ensuring decisions support both the long-term property strategy and the way the family intends to live in the residence., • Build and manage a trusted network of contractors, suppliers and specialist advisers across London’s super-prime residential market., • Maintain strong relationships with managing agents, developers, surveyors, architects, M&E consultants, security specialists and other professional advisers., • Set supplier performance standards, review quality and cost, and ensure external partners reflect Townhouse’s values, standards and client expectations., • Apply procurement discipline and value-for-money judgment without compromising technical standards or service quality. Please note that this job description is not exhaustive of all tasks and responsibilities that may vary and be required from time to time. This role requires a strategic, emotionally intelligent leader with the gravitas to operate at executive level and the empathy to nurture and inspire a team. You will balance commercial acumen with exceptional client sensibility, bringing both vision and structure to a fast-growing luxury service business. You are proactive, solution-oriented, and thrive in environments where discretion, precision, and high standards are non-negotiable. The successful candidate may currently oversee a portfolio of prime or super-prime residential assets for a family office, private office, property company or UHNW principal. They will understand the technical and commercial responsibilities involved in protecting significant residential assets, while equally understanding that behind every property is a client, a family and a home. • Leadership experience across luxury hospitality, private households, UHNW family office or super prime property portfolio management., • Strong technical credibility in residential property, including major capital works, M&E infrastructure, budgets, contractor performance and residence readiness., • RICS qualification / MRICS status strongly preferred, as this will support Townhouse’s technical credibility with principals, family offices, advisers and professional partners. Equivalent senior-level property, surveying or asset management experience may also be considered., • Proven ability to build, develop and lead performing teams., • Commercially aware, with experience supporting revenue growth, strategic planning and operational improvement., • Confident managing senior client relationships, including principals, family offices and professional advisers., • Experience developing practical operational systems, reporting structures and service frameworks., • Excellent written and verbal English; additional European languages advantageous., • Highly organised, analytical and able to manage multiple strategic and operational priorities. Townhouse is committed to fostering a high-performance, supportive environment where ambitious individuals can grow and thrive. Through structured appraisals, leadership development, and executive exposure, we invest in long‑term capability and career progression. • 20 days annual leave, (increasing each year to a maximum of 26 days) plus UK bank holidays, • Discretionary performance bonus (bi-annual and year-end), • Health Cash Back Scheme, • Monthly team socials, seasonal events and experiences, • WFH allowance one day per week, • One-month paid sabbatical after five years of service This position will also have access to the Director level enhanced benefits. #J-18808-Ljbffr

Our client, a global AI business, is looking to hire a 4-7PQE commercial/technology lawyer to join their legal team in London. The successful candidate would report into the Legal Director and be part of a global legal team. Job responsibilities include: • Drafting and negotiating complex commercial contracts, • Working with sales, finance and product teams, leading on customer-facing negotiations, • Advising on a range of IT contracts and data privacy matters The ideal candidate is likely to be a 4+PQE commercial/technology lawyer currently working in-house for a technology business (other sectors will be considered). This is an opportunity to join a technology business going through an exciting period of growth. #J-18808-Ljbffr

MRA Search is seeking a 4-7 PQE commercial/technology lawyer to join a global AI business in London. You will report to the Legal Director and be part of a global legal team, focusing on complex contracts and strategic advice. Responsibilities include drafting and negotiating complex commercial contracts, guiding IT contracts and data privacy matters, and partnering with sales, finance and product teams on customer-facing negotiations in a scaling tech environment. #J-18808-Ljbffr

Contract: Fixed-Term Contract, 24 months Location: Maidenhead, Berkshire (Hybrid – 3 days a week) Change that families will feel. Most transformation programmes change how a business runs. This one changes what happens for a family on the day someone they love has passed. At Life Services Group, we're the UK's leading end-of-life company. We help one in three people across the UK plan for and deal with death, and our mission is to help every family in Britain through the hardest moments of life with simplicity, dignity, kindness and exceptional care. Falconer is our major transformation programme, and the Care and Arranger work sits right at its heart. We need a hands‑on Project Manager to take it from plan to reality, someone who gets into the detail, keeps things moving and makes sure the change lands properly with our teams, not just goes live. You’ll report to the Transformation Director and be the person who turns big outcomes into real progress, week in, week out. • Keep delivery on track. You'll work with workstream leads to turn milestones into clear actions, owners, dates and a shared idea of what "done" looks like. You'll hold the detailed plan yourself, step in where teams need extra capacity or structure, and challenge drift before it turns into delay. Enough process to give control and pace – never so much that it slows people down., • Join the dots. Product, technology, operations, change, training and third parties all have a part to play. You'll spot dependencies and gaps early, chase them down, clear blockers with the team and expedite quickly when a senior call or trade‑off is needed. When decisions change, you'll make sure everyone knows what it means for timing, scope, colleagues and operations., • Make the change stick. Testing, readiness, training, cutover and rollout are built into your plans from day one, not bolted on at the end. You'll pull together readiness evidence from central and operational teams, support pilots and early‑life support, and see issues through to closure. Above all, you'll make sure the people doing the work on the frontline shape how the change is delivered., • Bring people with you. You'll work with everyone from Product, Engineering and QA to Operations, Training, third‑party partners and the Exec. You'll run planning and problem‑solving sessions that end in decisions, not more meetings, and give honest, simple updates on progress, risk and where you need help – even when the route ahead isn't fully clear yet. You're a hands‑on project manager who has seen complex change through to the frontline. You're energetic, practical and organised; you take ownership, and you're happiest when you're making things happen rather than reporting on them. You stay calm under pressure, challenge constructively and don't let ambiguity slow you down. You’ll have: • Hands‑on experience managing complex technology, process or operational change., • A track record of building and running detailed plans and RAID logs yourself., • Delivered across UAT, operational readiness, training, cutover, rollout and early‑life support., • Worked well with agile product and engineering teams while keeping one joined‑up implementation plan., • Strong facilitation, prioritisation and problem‑solving skills, and the confidence to communicate at every level., • Confidence with MS Project, Jira or similar, and a good grasp of both agile and traditional delivery., • The commercial awareness and resilience to own your outcomes. A qualification such as PRINCE2, APM, AgilePM or Scrum would be great, but it's not essential. We care more about what you've delivered. As a key contributor to our business, you’llbenefit from a package that reflects your impact, supports your wellbeing and helps you continue to grow your career with us. • Time to recharge – 25 days’ annual leave plus bank holidays, giving you the space to rest and maintain balance., • Rewarding your impact – Opportunity to earn up to 10% annual bonus, recognising your contribution to business performance., • Healthcare when it matters – Private medical cover for you, offering reassurance and quicker access to treatment., • Planning for your future – 4% matched pension contribution to help build long‑term financial security, • Peace of mind – Life assurance cover at 2x your salary to support your loved ones., • Everyday savings and perks – Access to MyStaffShop, our employee rewards platform, offering savings across high street and online retailers., • Support when you need it – 24/7 Employee Assistance Programme, occupational health services and confidential counselling., • Growing your career – A strong focus on development, progression and building leadership capability across the business., • Additional wellbeing benefits – Including eyecare support, flu jab reimbursement and lifestyle discounts., • Making work easier – Free on‑site parking available at most of our locations. Life Services Group exists to help every family in Britain navigate the hardest moments of life. We bring together trusted names across funeral services, crematoria and cemeteries, legal services, direct cremation and wills, including Dignity Funeral Directors, CMG, Simplicity Cremations, Dignity Legal Services and Farewill, so families can get more of the support they need in one place. Our ambition is to support one in three families across the UK as they plan for, navigate and deal with death. We want to set a new standard for care, service and simplicity across the sector. Death is part of life, and being there for families when it matters is what we do. That means making difficult moments feel more supported, more straightforward and more human. We are building a modern group that supports families at every stage, from planning ahead with wills and funeral plans, to arranging a funeral, cremation or burial, and managing probate afterwards. This is a defining moment for our business. With stronger foundations, clearer strategy and real momentum, we can change end‑of‑life care for the better. We are modernising how we work, investing in our colleagues and technology, and helping more families than any one brand could alone. Wherever you work in Life Services Group, in one of our local teams, specialist brands or group functions, you’ll be part of work with meaningful purpose. You will help families through some of life’s hardest and most important moments. Across all our brands, we want colleagues to grow with us through better training, stronger support, modern tools and clearer opportunities to build skills and confidence. You’ll be part of teams who care deeply about what they do, look out for each other and take pride in doing work that matters. You will also help shape the future of end‑of‑life care. That means making support simpler, more connected and more human for families, while each brand keeps the identity, expertise and community connection people already know and trust. If you want a career with meaningful purpose, room to grow with us and the chance to shape the future, find your Life’s work. Dignity is part of a group that includes FCA‑regulated activities, and some roles may be subject to relevant training, screening, conduct, and regulatory requirements. This will be confirmed as part of the recruitment process. We know that diverse teams make better decisions, build better products, and create a better place to work. Whoever you are, wherever you’re from, and whatever your life looks like, we’d love to hear from you. And if there’s anything you need to make the process more accessible, please let us know Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable. We reserve the right, depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. #J-18808-Ljbffr

Job Description Caron Group is a family of care homes located across Mid and South Wales. Our ethos is to provide high-quality care while ensuring that the privacy, dignity, and choice for our residents remain at the heart of everything we do. With over 24 years of experience in the care sector, we specialise in residential, nursing, and dementia care for older people. We are now entering an exciting phase of growth and are seeking dedicated, passionate individuals to join us on this journey and help us continue delivering exceptional care. We are looking for an IT Product Manager who combines a strong understanding of care home operations with the ability to plan, coordinate, and manage the organisation's portfolio of digital care products and services. This is a role for someone who understands care homes from the inside and wants to use that knowledge to make technology work better for the people who deliver care. Alongside day-to-day product management, you will plan and coordinate broader IT and telecommunications provision across the organisation. You will work with users, senior staff and external partners to understand requirements, clarify priorities and shape the development of our digital services. You will also analyse and define the current and target state for each product and service, assess cost-effectiveness and risk, and develop structured improvement plans with clear priorities, milestones and outcomes. A formal IT product management background is not essential. Product management skills can be developed, and we will support you in building them. What cannot easily be taught is genuine care home experience and credibility. If you have spent time working in or alongside care homes and have developed a curiosity about how digital products could make things better for residents and staff, we would very much like to hear from you. • Take responsibility for managing the organisation's portfolio of digital care products and services — including Nourish, Medecare, Radar, Your Hippo, and future platforms — ensuring each product is delivering value to the homes., • Analyse and define the current and target state for each product and service, estimating cost-effectiveness, identifying points of risk and opportunity, and assessing the strengths and weaknesses of current provision., • Create structured improvement plans for each product with clear timescales and milestones, ensuring optimisation of activities and resources., • Plan, coordinate, and manage the delivery of product improvements, upgrades, and new implementations across all 18 homes., • Build trusted relationships with home managers, deputy managers, and care teams across all homes, acting as the primary point of contact for digital care product queries and development needs., • Liaise with users, senior staff, and internal and external partners to clarify IT and digital requirements and ensure products are aligned to operational needs., • When a home raises a concern or difficulty with a digital product, assess whether the root cause is a training gap, a process gap, or a system gap — and take appropriate action for each., • Take responsibility for managing the quality and performance of digital care products and services, ensuring agreed service levels are achieved across all homes., • Plan and monitor work and maintenance schedules across the product portfolio, coordinating with vendors, internal teams, and care home staff., • Report on IT product and service activities to senior management, providing clear and structured updates on product performance, risks, and development progress., • Supervise and coordinate technical activities related to digital care products, contributing to training plans and knowledge development within the Technology & Development team., • Support colleagues across the team to build confidence and capability with the digital care systems used across the organisation., • Work closely with the Data Engineer and Data & Insights Analyst (when in post) to ensure product data flows correctly into the organisation's data warehouse and reporting platform., • Help homes understand how their digital systems support compliance with CIW and CQC requirements — including care planning standards, medication recording, and evidence of person-centred practice., • Where digital records are identified as a risk during internal reviews or ahead of inspections, work with the home to resolve gaps quickly and confidently., • A genuinely unique role that sits at the heart of how Caron Group improves outcomes for residents and supports the people who care for them., • The opportunity to own and shape the digital product portfolio for an organisation operating 18 homes — with real influence over how technology is adopted and experienced., • Direct access to senior leadership and a Technology & Development Director who will support your professional growth., • A supportive, values-led organisation where care quality is never traded off against commercial pressure., • Competitive salary commensurate with experience, • Auto enrollment pension scheme, • Blue Light Discount Card - eligibility to apply, • Hybrid working - one day per week working from home (post probation, terms apply), • Training towards your professional development #J-18808-Ljbffr

Nteractive is seeking a Director for Attendee Excellence & Event Technology to lead strategy and operational excellence. This hybrid position offers numerous benefits, including 33 days of leave and private medical insurance, as you help shape the future of event technology.

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