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Gravitiq is a private equity-backed consumer brand group building and scaling health and beauty brands into omnichannel category leaders. Our portfolio spans cosmetics, supplements, medical devices and wellness products across Amazon, retail and DTC globally. We are now entering the next phase of growth, focused on building the operational infrastructure required to scale with greater predictability, control and resilience. This role is central to that transition. As Senior Operations Director, this role brings together Supply Chain, Product Development and Regulatory, Technology, and Customer Support into a single, high-performing system. You will translate ambitious growth plans into operational reality by building the structure, processes and capabilities required to support a multi-channel, international business. Working closely with Commercial, Brand and Finance, you will ensure plans are aligned, realistic and executable, improving how the business forecasts, prioritises and delivers. This is a hands-on leadership role. You will set direction while staying close to execution, identifying issues early, challenging assumptions and driving consistent delivery. We are looking for someone who has built operational foundations during scale, not just managed established systems. Key Responsibilities Operational Strategy and Execution: • Build scalable operating frameworks, planning rhythms and performance tracking to improve predictability and reduce firefighting, • Drive cross-functional alignment between Commercial, Brand and Operations to ensure plans are deliverable and targets are met, • Translate growth ambition into clear operational plans with strong execution discipline Supply Chain and Operations: • Own the end-to-end supply chain including sourcing, manufacturing, planning, logistics and inventory, • Improve forecast accuracy, product availability and working capital efficiency, • Lead supplier strategy to improve reliability, resilience and cost efficiency, • Ensure operational readiness for US retail and international expansion Product Development and Regulatory: • Oversee end-to-end product development and packaging delivery, • Improve timelines, predictability and execution discipline across NPD, • Embed cost and margin discipline into development decisions, • Build scalable regulatory and compliance frameworks across markets Technology, Data & AI: • Drive automation of internal systems, reducing manual processes and improving efficiency, • Lead practical implementation of AI across forecasting, customer support, reporting and workflows, • Build real-time brand and business dashboards across Amazon, DTC and retail, • Establish a single source of truth for data and improve reporting clarity, • Partner with Tech to improve systems, UX and adoption, • Embed a data-driven culture to support faster, better decision-making Customer Support and Experience: • Lead omnichannel customer support across Amazon, DTC, TikTok Shop and retail, • Set and enforce clear SLAs and service standards, • Champion the voice of the customer to drive cross-functional improvements Requirements: • Senior operational leadership experience within a high-growth consumer business, • Experience owning multiple operational functions across supply chain, product and customer operations, • Proven track record of building operational infrastructure during scale, • Strong financial understanding including margin, COGs and working capital, • Experience with retail environments, ideally in the US, • Comfortable operating in a founder-led, fast-paced environment

Background - London & Partners London & Partners is the growth agency for London. Our mission is to create economic growth that is resilient, sustainable and inclusive. We are a social enterprise, combining purpose with commercial rigour and are funded by grants channelled by the GLA, partners and our portfolio of commercial ventures. Overview of the team The Social Media team are responsible for managing the Visit London social media channels and creating content in-house, from brief to final post. The team focuses on showing the best of London in an exciting, realistic and accessible manner. Purpose of the role To support the social team with social-first content creation. Youll be conceptualising and creating bespoke, beautiful content that inspires audiences, communicates our brand messages, reflects Londons diversity and showcases our partners. Working with the social team, you will be creating dynamic visual content that will be published across our B2C channels (organic and paid). • Film and edit video content for social channels from a written brief, with particular focus on Instagram Reels & TikTok, • Act as an on-camera host, asking questions to members of the public, showing yourself taking part in different London experiences, etc., • Assist in storyboarding and conceptualising content ideas for new briefs, • Ensure all content is cleared for usage with the relevant permissions and model release, • Write engaging and informative scripts for voiceover on videos. Ability to record voiceovers is desirable., • Excellent understanding of the social media landscape, • Proactivity in suggesting content ideas and new filming/editing techniques, • Well organised with an exceptional attention to detail, • Able to independently attend shoots and represent the Visit London brand Skills • Ability to capture, edit and optimise video and photos for social media, • Comfort being in front of the camera, as well as behind it, • Proficiency in Adobe Creative Suite (Photoshop, Premiere, Illustrator, After Effects), • Excellent knowledge and understanding of social media landscape and content trends across B2B and B2C channels, • Hands-on experience marketing or creating content on all or most of the following: Facebook, Instagram, LinkedIn, Twitter, YouTube, TikTok and Pinterest, • Excellent organisational skills and a track record of delivering work on time and to budget, • Commitment to follow protocols and guidelines at all times to manage corporate and reputational risk, • You should have your own equipment (phone or camera) for shoots. Filming requirements are 4k, 60fps and ability to shoot 9:16.

We are working with a progressive client who are looking for a Digital Marketing Executive to take the lead on delivering their digital campaigns. This is a varied, hands-on role perfect for someone who loves combining creativity with data, working across social media, email marketing, paid media, and website content. You’ll join a fast-growing, innovative team where your ideas will directly influence engagement, brand awareness, and online performance. Key Responsibilities: • Create engaging content for paid and organic social campaigns, including video, photography, captions, and graphics., • Manage email marketing campaigns from start to finish, including audience segmentation, scheduling, and performance tracking (Klaviyo experience preferred)., • Support paid media campaigns, monitoring budgets and performance across social and search platforms., • Assist with website campaigns, including banners, product uploads, and improving the online experience., • Help generate creative solutions to increase average order value (AOV) and conversion rate (CVR)., • Explore new digital channels such as TikTok, Pinterest, and Reddit., • Write SEO-focused blog content and produce copy for web, social, and email campaigns., • Contribute to performance reporting and insights using tools like Google Analytics., • Deliver campaigns aligned with seasonal ...

Senior Digital Operations Manager – Kingston, United Kingdom (3 days in office per week, 2 from home). Work with the Senior Social Media Manager to support the global social media channel for Instagram, TikTok and emerging platforms as required. This role will primarily focus on global digital and

Social Media & Digital Marketing Manager Biotiful Gut Health Contract: Full-Time Location: Hammersmith Office-days: Monday, Tuesday, Thursday Biotiful are responsible for creating and pioneering the Kefir category in the UK, from zero in 2012 to over £100m today, and are the driving force behind Kefir being the fastest growing sub-category within Dairy. Biotiful is the number 1 Kefir brand in the UK and the 6th largest Yogurt brand overall in the UK. With strong momentum, big ambitions, and a passionate team, we're building something special and - and we're looking for a passionate, driven and purpose-led Social Media & Digital Marketing Manager. At Biotiful Gut Health, we're on a mission to bring gut health to the nation - and digital is at the heart of how we inspire, educate, and build momentum. In this role, you'll help us ignite powerful digital campaigns and help more people discover the transformational benefits of kefir. You'll own our digital brand presence, from paid media to CRM and social storytelling. You'll craft and activate stand-out campaigns across all key digital touchpoints - turning brand campaigns into cultural moments, sparking conversation, and nurturing our growing community of gut health advocates. If you're a bold thinker, digitally fluent, and just reading this has given you butterflies - this could be the perfect fit. Roles & responsibilities include but are not limited to: Lead integrated digital campaigns across paid, owned, and earned channels. Manage paid digital media strategy (Meta, TikTok, Google, YouTube) with agency partners. Plan and publish social content across Instagram, TikTok, Facebook, and LinkedIn. Develop engaging content and influencer collaborations. Grow and engage our community through storytelling and UGC. Oversee website updates, SEO, and UX improvements. Drive CRM and email marketing strategy using segmentation and insights. Track performance and optimise campaigns using analytics tools. What you will need to succeed: 4+ years in digital marketing, ideally in FMCG or wellness. Strong campaign management and commercial acumen. Hands-on experience with Meta Ads, Google Ads, SEO, Klaviyo, and CMS. Creative flair with a data-driven mindset. Collaborative, organised, and outcome-focused. Bonus: a passion for gut health and kefir! If this sounds like you and you're ready to make an impact, we'd love to hear from you! At Biotiful, we're committed to creating an inclusive workplace where everyone feels they belong. We welcome applications from all backgrounds and encourage people to apply even if they don't meet every requirement listed. If you need reasonable adjustments at any stage of the recruitment process, please let us know - we're happy to support you. #hiring #biotiful We can offer a hybrid working model, competitive package and great working environment so if you're interested, please apply via the link