Client Booking & Sales Advisor - Private Dental Clinic
12 hours ago
Hammersmith
Client Booking & Sales Advisor – Private Dental Clinic Dental by Design – Hammersmith, London (On-site) £30,000 basic + commission (OTE £35,000+) Turn Enquiries Into Booked Consultations in a Premium Clinic Environment Dental by Design is a modern, high-end private dental clinic based in Hammersmith. We are looking for a confident, well-presented Client Booking & Sales Advisor to manage inbound enquiries and convert them into booked consultations. This is a front-facing, client-contact role where professionalism, warmth, and commercial awareness are essential. You will be the first point of contact for prospective patients considering high-value treatments, so confidence and communication matter. This role suits someone who enjoys B2C environments, understands the importance of targets, and wants a stable, professional setting rather than a call-centre or hard-sales environment. The Role You will manage warm inbound enquiries only and guide prospective patients through the booking process. Key responsibilities: • Handling inbound enquiries via phone, email, and online forms, • Building quick rapport and putting patients at ease, • Confidently guiding conversations toward booked consultations, • Following up enquiries consistently to maximise conversion, • Managing a high volume of leads while maintaining a premium, personal approach, • Updating CRM systems accurately with clear notes, • Working closely with reception and clinical teams This role is ideal for someone with experience in: • High-end retail or luxury customer environments, • Beauty, aesthetics, clinics, or private healthcare, • Reservations, booking, or appointment-based roles We are looking for someone who: • Is confident and comfortable on the phone, • Enjoys working with clients and guiding decisions, • Understands the importance of conversion and follow-up, • Is professional, presentable, and client-focused, • Is reliable and happy working to booking targets Important to Know • This is not a call-centre role, • This is not cold calling Working Hours • Monday to Saturday, • One weekday off in lieu when working Saturdays, • £30,000 basic salary, • Commission structure in place, • Realistic OTE £35,000+, • High-quality inbound enquiries, • Professional, well-presented working environment, • Structured training and clear expectations, • Stable, long-term opportunity, • Excellent Hammersmith location, • Opportunity to grow within a private clinic setting