- Hours: 10–15 hours/week (mornings, evenings and occasional weekends) - Pay: £12–£15/hour + commission About FitLab23 FitLab23 is a women-first strength & conditioning gym that empowers our community to feel confident, strong, and supported. With small-group strength training, boxing, and conditioning, we promote real results in a fun, inclusive environment. Role Overview As our Deputy Gym Manager, you’ll be the right-hand person to Henry and Bee, supporting day-to-day gym operations while helping drive sales, member experience, and content/marketing. You’ll split your time between the gym floor, community engagement, and digital storytelling. Key Responsibilities - Sales & Membership Growth - Welcome potential members, conduct gym tours, and guide prospects through our offers (Ultimate Champion, Athlete, Hero) - Make follow-up calls, manage CRM entries, and close membership sales (with commission) - Support marketing campaigns to generate new leads - Customer Experience & Journey - Ensure world‑class first impressions: greet, assist, and build rapport - Oversee class bookings (via our app) and respond to questions or feedback - Maintain a welcoming, inclusive atmosphere in all gym areas - Content Creation & Marketing - Produce engaging social media content (photos, Reels, Stories) around workouts, member transformations, tips, events - Collaborate on local marketing efforts (e.g., mailers, local ads) to boost visibility - Help grow social presence using best practices—member spotlights, local influencer partnerships, regional hashtags Operational Support - Liaise with coaches to monitor class quality and customer satisfaction - Assist with light admin, membership records, CRM updates - Maintain gym standards—cleanliness, safety, equipment readiness What We’re Looking For - Passion for fitness, strength training or boxing; aligned with our female‑empowerment mission - Proven sales experience: comfortable with phone and in-person lead conversion (1+ year preferred) - Excellent verbal & written communication; strong organisational and time-management skills - Social media savvy: basic photography/video editing and content sense - Confidence in using CRM systems, Microsoft Office apps - Adaptability and drive: able to multitask in fast-paced environment - Flexibility for evening and weekend shifts Why FitLab23? - Join a close-knit, high-energy team that holds community first - Flexible scheduling—ideal for students or part-timers - Competitive pay with commission - Unlimited access to our classes and gym - Real career growth potential within our expanding brand
Location: Notting Hill, London Company: Lyna London About Lyna London Lyna London is a small, family-run business founded in 2021, offering high-quality, affordable jewellery and trending accessories designed to be worn, loved, and shared. With a strong social media presence and a growing customer base around the world, we aim to bring a fun, stylish shopping experience both online and in person. Our shops are all about charm (literally!) and community — and we’re so excited to expand to Notting Hill! The Role We’re looking for an enthusiastic Part-Time Sales Assistant to join our brand-new Notting Hill team. This is the perfect role for someone who’s friendly, proactive, and passionate about jewellery, accessories, and delivering a personal customer experience. You’ll help customers find the perfect pieces, craft charm jewellery on the spot, and contribute to the energy and creativity of our store. Key Responsibilities - Deliver exceptional customer service and create a warm, welcoming vibe in-store - **Help customers **choose the perfect jewellery and accessories for their style - Make charm bracelets and necklaces (we’ll provide training if needed!) - Keep the shop tidy, well-stocked, and visually appealing throughout the day - Handle purchases accurately using our point-of-sale system - Multi-task efficiently between helping customers, restocking, and general upkeep - Occasionally take part in creating fun content for our social media (confidence on camera is a bonus!) - Answer customer phone enquiries in a friendly and helpful manner What We’re Looking For - A friendly and approachable personality with great communication skills - Confidence working in a fast-paced, customer-focused environment - Creativity and an interest in hands-on jewellery making (or willingness to learn!) - Someone reliable, organised, and eager to take initiative - Previous retail or customer service experience is a plus - Detail-oriented and good at managing time independently - Passion for small business culture and a desire to grow with our team Availability Requirements Must be available at least 3 days per week Weekend availability is essential (at least one weekend day is a must) Availability on bank holidays is a plus. Perks - Staff discount on all Lyna London products - Free jewellery & accessories - Snacks while you work 🍓 - A fun, friendly, and supportive team environment ✨ If you’re excited about jewellery, love meeting new people, and want to work somewhere creative and fast-paced, we’d love to hear from you!
Job description Do you have a passion for creating beautiful brows, lashes and facials? Join our stunning high end and modern Beauty Lounge in the heart of Battersea, a 5 minute walk from Clapham Junction Station. We are seeking an experienced Brow Technician to join our amazing team! What we offer: - A gorgeous modern, contemporary and heated/air conditioned beauty lounge - Friendly and supportive team - Flexible work hours - Fully equipped and professional workspace - Discounted treatments - Career progression - Team socials - Safe work environment - Staff kitchen with seating area What we're looking for: - A fully qualified beauty therapist / beautician who has a minimum of 2 years experience within the beauty field - MUST be able to wax or thread, map, shape, tint and laminate eyebrows - Be able to perform lash lifts / extensions - Be able to carry out facials / be willing to learn - Engage with clients to understand their preferences and provide tailored recommendations - Excellent communication and interpersonal skills - Able to retain clientele - Outgoing personality, engaging proactively with clients, ensuring they feel welcome and relaxed - High standards of grooming, hygiene and presentation at all times - To be reliable, punctual and professional at all times - To ensure a clean and sanitary work environment by following sterilisation and disinfection protocols - To assist with cleanliness of the salon - Handle client enquiries and feedback in a professional manner to enhance customer experience and maintain salons 5* reputation Responsibilities: - Provide exceptional customer service by greeting clients warmly and addressing their needs. - Utilize strong communication skills to explain beauty treatments and procedures clearly. - Perform eyebrow and eyelash application with precision and care. - Maintain a clean and organized workspace to ensure a pleasant experience for clients. - Stay updated on beauty trends and techniques to offer the best services possible. - Assist with content creation Please provide examples of your work/link to your social media for us to assess your suitability for the role.
Duties and Responsibilities: · Oversee daily office operations, ensuring a smooth workflow and efficient administrative processes. · Manage scheduling and coordination of staff, including sales, customer service, and technical support teams, to ensure optimal coverage and productivity. · Oversee inventory levels of e-bikes and related accessories, coordinating with suppliers to ensure timely restocking and availability of products. · Ensure high levels of customer satisfaction by managing customer inquiries, complaints, and feedback effectively. · Assist in budgeting, invoicing, and payroll processes, ensuring accurate financial records and timely payments. · Implement promotional campaigns, manage social media presence, and support events or exhibitions related to e-bikes. · Ensure that the company adheres to all relevant health, safety, and environmental regulations related to e-bike sales and operations. · Monitor product quality and customer feedback to identify areas for improvement and ensure that the company maintains high standards. · Prepare regular reports on sales performance, customer satisfaction, and operational efficiency for senior management review. · Organise training sessions for staff to enhance product knowledge, customer service skills, and compliance with company policies. · Serve as the primary point of contact for internal and external communications, fostering positive relationships with clients, suppliers, and stakeholders. · Address any operational issues or challenges that arise, implementing effective solutions to maintain productivity and service quality. ** Skills and Qualifications:** · Proven experience in an office management or administrative role. · Background in customer service, with a focus on resolving inquiries and complaints effectively. · Experience in supervising or leading a team. · Relevant Bachelor’s /Master’s degree. · Familiarity with inventory control processes and supplier management.
Position Summary: We’re looking for a friendly, detail-oriented Community Virtual Assistant to support and grow in the work community. In this role, you’ll be the first point of contact for members, helping foster a welcoming, engaging, and inclusive environment across our digital platforms. Key Responsibilities: - Actively engage with community members across channels like Facebook Groups, Discord, Slack, Instagram, and forums. -Respond promptly and professionally to questions, comments, and support requests. - Encourage positive interaction and community participation through thoughtful moderation and conversation starters. - Monitor and enforce community guidelines, ensuring respectful and appropriate interactions. - Track engagement and community trends, reporting key insights and feedback to the internal team. - Support virtual events such as webinars, Q&A sessions, and live discussions. Requirements: - Previous experience as a Virtual Assistant, Community Moderator, or in a customer-facing online role. -Exceptional written communication skills with a personable, clear, and professional tone. - Strong organisational skills and the ability to manage multiple channels and tasks at once. - Self-motivated with the ability to work independently and manage time effectively. - Must be 23 years old above
The Sales/Marketing Administrator will provide critical support to the Sales and Marketing team, ensuring the smooth and efficient operation of administrative functions. This role will assist in customer engagement, campaign coordination, CRM management, and reporting, contributing to the overall success of business development efforts. **Key Responsibilities:** Sales Support: - Assist in preparing quotes, proposals, and sales materials - Organise and schedule meetings, follow-ups, and customer calls - Maintain sales records, update CRM systems, and manage order tracking - Support the delivery and installation process by coordinating with relevant teams Marketing Support: - Assist with email campaigns, social media updates, and promotions - Help update website content and product information - Collect marketing data, run basic reports, and support event planning Customer Interaction: - Handle customer enquiries via phone and email - Follow up on leads and support sales staff in maintaining customer relationships - Provide support in managing customer complaints efficiently and professionally Administrative Duties: - Keep accurate records of customer communications and sales activity - Support in producing reports and maintaining department documentation - Coordinate internal communication between the sales and marketing team Skills Required: - Excellent communication and interpersonal skills - Strong attention to detail and accuracy in data entry and reporting - Ability to work independently and as part of a team - Good time management and multitasking skills - Proficiency in using CRM software, MS Office, and email tools - Experience in supporting sales or marketing departments Qualifications Required: - Proven experience (minimum 2 years) in a sales, marketing, or administrative support role - Technical or product knowledge relevant to the company’s services is an advantage - A relevant bachelor’s degree in business sales, marketing, management or a related field is preferred but not mandatory. **Benefits:** - Competitive salary with performance-based incentives. - Opportunities for professional development and career advancement. - Comprehensive benefits package, including health insurance and retirement plans. - Supportive and collaborative work environment. Job Type: Full-time Pay: £26,000.00-£31,000.00 per year Additional pay: Performance bonus **Benefits:**Company pension Schedule: Monday to Friday Work Location: In person Expected start date: 01/07/2025