Job Title: Reception Manager Company: MAYFIVE Hair Salon Location: Chiswick, London Salary: £14 per hour Schedule: Tuesday: 9:00 AM - 6:00 PM Wednesday: 10:00 AM - 7:00 PM (or OFF) Thursday: 9:30 AM - 7:00 PM Friday: 10:00 AM - 5:00 PM Saturday: 1on1off; 9:00 AM - 5:00 PM About MAYFIVE Hair Salon: MAYFIVE is an upscale hair salon located in the vibrant neighborhood of Chiswick. Renowned for its exceptional service and contemporary styling, MAYFIVE is dedicated to providing clients with an unforgettable salon experience. Job Description: MAYFIVE Hair Salon is seeking a dynamic and organized Reception Manager to join our team. As the first point of contact for our clients, the Reception Manager plays a crucial role in maintaining our salon's reputation for outstanding customer service. This position requires excellent communication skills, attention to detail, and a passion for the beauty industry. Responsibilities: 1.Client Experience: Greet clients warmly and ensure they feel welcome and comfortable throughout their visit. Manage client bookings, appointments, and walk-ins efficiently, using our salon software system. Provide information to clients regarding services, pricing, and availability. Address client inquiries and concerns in a professional and timely manner, ensuring high levels of client satisfaction. 2.Scheduling and Coordination: Coordinate the daily schedule of stylists, ensuring optimal use of time and resources. Manage staff schedules, including breaks and time off, in accordance with salon policies. Communicate effectively with stylists and other staff members to ensure smooth operations and exceptional service delivery. 3.Administrative Duties: Maintain accurate records of client information, bookings, and transactions. Handle cash and card transactions, including processing payments and issuing receipts. Monitor inventory levels of salon products and supplies, and place orders as needed. Assist with general administrative tasks, such as answering phone calls, responding to emails, and maintaining a clean and organized reception area. 4.Team Leadership: Lead by example, demonstrating professionalism, positivity, and a commitment to excellence. Provide guidance and support to reception staff, fostering a collaborative and customer-focused work environment. Conduct regular training sessions to ensure reception staff are equipped with the knowledge and skills needed to deliver exceptional service. Requirements: Previous experience in a customer service or reception role, preferably within the beauty or hospitality industry. Excellent communication and interpersonal skills, with the ability to engage effectively with clients and colleagues. Strong organizational skills and attention to detail, with the ability to multitask and prioritize tasks in a fast-paced environment. Proficiency in using salon software systems for booking appointments and managing client information. Flexibility to work a varied schedule, including weekends and evenings. Leadership skills with a positive attitude and a passion for delivering outstanding customer experiences. If you are enthusiastic about the beauty industry and thrive in a fast-paced, client-focused environment, we invite you to join our team at MAYFIVE Hair Salon as our Reception Manager. Apply now to be part of our dynamic team and contribute to the success of our salon!
Our mission at IBIS London City Shoreditch is to create memorable moments for our guests, by connecting hearts from arrival to farewell. A job, a career or a calling - whatever brings you here, we have something for you! Ready to discover more? Get in touch with us. We would love to hear from you. One more thing… By working at the IBIS London City Shoreditch you will be part of the Accor network, worldwide hospitality leader. With us, you can be all you are, work with purpose, grow, learn, enjoy and explore Accor’s limitless opportunities. As part of our team you can have: - Salary - £ 13.69 / hour - Free night stays in our UK hotels and up to 50% discount in any Accor Restaurant (T&C Applies) - Talent gym access - Stylish and functional uniform provided - Delicious complimentary meals on duty prepared by our creative chefs - Discounted hotel rates all over the world in Accor Hotels - Grow your skills and learn more through our Apprenticeship - Continuously learn and develop yourself with our Accor Academy - Support your wellbeing in your professional and personal lives - Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries - Participate actively in initiatives to build a more inclusive and sustainable world - And many more benefits and perks : Our objective is simple: make you grow and give you the spark to unleash your personality (all benefits subject to availability and T&C) - If you feel you are the right candidate for the role as our Night Auditor, please click ‘apply’ now! We’d love to hear from you! As our next Night Receptionist, you… - Are the ‘face of IBIS Shoreditch’, extending a warm welcome to our guests during the night, putting their well-being at the heart of everything you do, while adding your personal touch to their stay. - Be responsible for the reception desk and processing of night audit and nightly reports - Assist security with monitoring building security - Aid in the operations for the day team to ensure exceptional service is provided around the clock - Work the unique night shifts at our hotel from 11pm to 7am You must be eligible to live and work in the UK to apply for this position and be in possession of a current work visa. In line with the requirements set by the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of the eligibility will be required from candidates as part of the recruitment process. What we are looking for: - A self-starter with the ability to work unsupervised - Someone with a positive attitude, a genuine customer service focus and the technical ability to process the nightly audit of all front office transactions - A fast-thinking, customer focused problem solver with initiative that takes pride in creating and delivering memorable guest experiences whilst ensuring that all daily revenue has been captured and reported on - Night Audit and/or Accounts experience is highly regarded as this role will provide a great career path into other areas of operations or finance. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong Information on the processing of personal data – When you submit an application to IBIS London City Shoreditch, trading as AccorInvest UK, the company processes some of your personal data to consider and manage your application. We may also process data supplied to us by third parties, for example one or more of your former employers or a third-party supplier of personality questionnaires. Please note that your answers to any questionnaire will not lead to an automated decision. In our capacity as data controller, we ensure that we comply with all legislation relating to the protection of personal data (in particular the retained EU law version of the General Data Protection Regulation (Regulation (EU) 2016/679) and the Data Protection Act 2018). Information relating to the processing of candidates' personal data and to the exercise of their rights of access, opposition, rectification and deletion is available in our Employee Privacy Policy.
Job Description: We are seeking friendly and skilled Baristas to join our team. As a Barista, you will be responsible for preparing and serving a variety of coffee drinks, teas, and other beverages to our customers. You will also assist in maintaining a clean and organized workspace, as well as providing excellent customer service. The ideal candidate should be enthusiastic about coffee, have excellent communication skills, and thrive in a fast-paced environment. Responsibilities: Prepare and serve coffee drinks, teas, and other beverages according to recipes and customer preferences Provide friendly and efficient customer service, including taking orders and handling transactions Maintain cleanliness and organization of the cafe, including the coffee bar and seating areas Monitor and restock inventory of coffee beans, syrups, milk, and other supplies Ensure adherence to health and safety regulations at all times Work collaboratively with team members to ensure smooth operation of the cafe Requirements: Previous experience as a Barista or in a similar role preferred Knowledge of coffee brewing techniques and espresso equipment Excellent customer service and communication skills Ability to work in a fast-paced environment and multitask effectively Attention to detail and cleanliness Flexibility to work mornings, evenings, weekends, and holidays as needed
- Welcoming guests, managing reservations, and escorting them to their tables while providing a friendly and hospitable atmosphere. - *Processing customer payments, including handling cash, operating point-of-sale (POS) systems, and ensuring accuracy in transactions. - *Actively listening to guest feedback, addressing any concerns or complaints promptly and professionally, and finding appropriate solutions to ensure customer satisfaction. - Monitoring and maintaining cleanliness. - Coordinating with kitchen and bar staff to ensure efficient communication, accurate order delivery, and timely service. - *Allocate designated storage areas for different types of stock items. Clearly label shelves or bins to facilitate easy access and inventory management. Implement a system such as First-In, First-Out (FIFO) to ensure proper stock rotation. - *Adhering to food safety and hygiene standards, including proper handwashing, sanitization practices, and compliance with health and safety guidelines.
Job Description: We are seeking a skilled and enthusiastic Waiter/Waitress to join our team. The ideal candidate will have a passion for providing exceptional customer service and creating a positive dining experience for our guests. As a Waiter/Waitress, you will be responsible for taking orders, serving food and beverages, and ensuring customer satisfaction. Responsibilities: Greet and seat customers in a friendly and professional manner Present menus and explain menu items to customers Take food and beverage orders accurately Relay orders to the kitchen and bar staff Serve food and beverages promptly Monitor table cleanliness and ensure that tables are properly set Address customer concerns and complaints promptly and professionally Upsell menu items and promote special promotions Handle payments and process transactions accurately Collaborate with team members to provide excellent customer service Requirements: Previous experience in a similar role preferred Excellent communication and interpersonal skills Ability to multitask and work in a fast-paced environment Strong attention to detail Positive attitude and customer-oriented approach Ability to work evenings, weekends, and holidays as needed Benefits: Competitive wages Flexible scheduling Opportunities for advancement Employee discounts Positive work environment
Bookkeeper Wanted - We are located in SW1 London and looking to recruiting a Bookkeeper with experience using Xero and Quickbooks to join our team for 3 months with a view to being extended. Duties will include; Transactional entries into Xero Process and monitor all purchase invoices and expense claims Reconcile supplier accounts and raise queries Assist with preparation of payment runs – cheque and online payments Bank payments/reconciliations Supplier invoices entry and consolidation Maintain the petty cash and ensure accurate recording of all petty cash expenditure Credit card/debit payments entry Issue / monitor sales invoices and credit control Use of Xero essential. Candidates applying should have previous bookkeeping experience, a strong working knowledge of Xero and hold a relevant accounting qualification. Due to the high levels of interest in this position it is not always possible to contact you if your application is unsuccessful.
Job Title: Bartender 🏳️🌈 🏳️⚧️ Please come to the Dolphin on Wednesdays for a face to face interview from 5 PM. Job Description: We are seeking a skilled and enthusiastic bartender to join our team and provide exceptional service to our customers. As a bartender, you will be responsible for crafting and serving a wide variety of beverages, including cocktails, beers, wines, and non-alcoholic drinks. Your role will involve engaging with customers, taking drink orders, and ensuring timely and accurate delivery of beverages. Additionally, you will be expected to maintain a clean and organized bar area, monitor inventory levels, and restock supplies as needed. The ideal candidate will have excellent communication skills, a strong knowledge of drink recipes, and the ability to multitask in a fast-paced environment. Prior experience in bartending and a relevant certification are preferred. If you are passionate about creating memorable experiences for customers and thrive in a dynamic atmosphere, we encourage you to apply for this position. Responsibilities: 1. Greet customers and take drink orders. 2. Prepare and serve alcoholic and non-alcoholic beverages according to established recipes and standards. 3. Engage with customers in a friendly and professional manner, providing recommendations and answering questions about the menu. 4. Maintain cleanliness and organization of the bar area, including bar tops, equipment, and glassware. 5. Monitor inventory levels and restock supplies as needed. 6. Process payments and handle cash transactions accurately. 7. Adhere to all safety and sanitation policies and procedures. 8. Collaborate with other staff members to ensure smooth operation of the bar. 9. Stay updated on current trends in the beverage industry and continuously improve your skills and knowledge. Requirements: 1. Proven experience as a bartender or similar role. 2. Excellent knowledge of drink mixing and cocktail recipes. 3. Strong communication and interpersonal skills. 4. Ability to work well under pressure in a fast-paced environment. 5. Attention to detail and a passion for providing exceptional customer service. 6. Familiarity with POS systems and cash handling procedures. 7. Ability to work evenings, weekends, and holidays as needed. 8. Certification in bartending or relevant field is a plus. Benefits: - Competitive wages - Flexible scheduling - Opportunities for advancement - Employee discounts
Duties - Prepare and serve alcoholic and non-alcoholic beverages to customers - Interact with customers, take orders, and provide recommendations - Maintain a clean and organized bar area - Check identification to verify legal drinking age - Adhere to all food safety and sanitation regulations - Handle cash transactions and operate a cash register - Monitor customer behavior and ensure responsible alcohol consumption - Experience - Previous experience in bartending or a related role preferred - Knowledge of basic math skills for handling cash transactions - Familiarity with restaurant operations and customer service - Ability to multitask and prioritize tasks in a fast-paced environment - Strong time management skills to ensure efficient service - Understanding of food safety regulations and proper handling of beverages - As a bartender, you will play a key role in creating a welcoming atmosphere for our customers. Your friendly demeanor, excellent customer service skills, and knowledge of bartending techniques will contribute to the overall success of our establishment. We are looking for someone who can work well under pressure, handle cash transactions accurately, and maintain a clean and organized bar area. - If you have previous experience in bartending or a related role, possess strong communication skills, and enjoy working in a hospitality-driven environment, we encourage you to apply. Join our team and be part of creating memorable experiences for our customers. - Please note that this is not an entry-level position. Previous experience in bartending or a related role is preferred. - We offer competitive pay rates and opportunities for career growth within our organization. If you meet the requirements outlined above, we would love to hear from you. Apply now to join our team as a Bartender!
We are looking for a skilled site Supervisor who will oversee the daily operations of The House of Yum. In this role, you will be responsible for managing staff, ensuring customer satisfaction, hitting sales and metric targets and maintaining high-quality food and service standards. You should have excellent communication skills, be able to work well under pressure, and have a passion for delivering exceptional dining experiences. Supervise and coordinate the activities of restaurant staff to ensure efficient and effective operations. Ensure that all food and beverages are prepared and served in accordance with quality standards and customer preferences. Train and develop restaurant staff to provide excellent customer service and maintain high levels of cleanliness and hygiene. Monitor inventory levels and order supplies as needed to ensure adequate stock levels. Maintain accurate records of restaurant transactions, including sales, inventory, and customer feedback. Resolve customer complaints and ensure that all guest issues are handled in a timely and professional manner. Ensure compliance with all health and safety regulations, as well as restaurant policies and procedures. Collaborate with management to develop and implement strategies to improve restaurant performance and profitability. Assist with the recruitment and hiring of new restaurant staff as needed. Perform other duties as assigned by management.
Certainly! Here's a sample job advertisement for a pub bar staff position: Job Title: Pub Bar Staff **Location: The Grosvenor Arms ** Job Type: Part-time/Full-time Job Description: We are seeking enthusiastic and customer-focused individuals to join our team as Pub Bar Staff. If you enjoy providing exceptional service and thrive in a lively atmosphere, we want to hear from you. Responsibilities: - Greet and assist customers in a friendly and professional manner. - Prepare and serve a variety of alcoholic and non-alcoholic beverages. - Maintain a clean and organized bar area. - Handle cash transactions and maintain accurate till records. - Monitor customer needs and ensure a pleasant dining/drinking experience. - Adhere to responsible alcohol service guidelines. - Collaborate with kitchen and serving staff to provide a seamless dining experience. - Assist with bar inventory and restocking supplies. Qualifications: - Previous experience in a bar or restaurant environment is a plus. - Excellent customer service and communication skills. - Responsible and reliable with a strong work ethic. - Basic math and cash handling skills. Benefits: - Opportunities for growth and advancement. - Fun and engaging work environment. If you're ready to be a part of our team and help us create memorable experiences for our customers, please submit your CV and a brief cover letter outlining your relevant experience. We look forward to welcoming you to our pub family!