Buscar empleo: 50 ofertas de trabajo de transformation manager en Mitcham (julio 2025)

Location - Oval, South London (Onsite) ** Type -** Full-Time Start Day - Immediate ** Salary -** £30,000 - £35,000 (top end reserved for outstanding candidates) ** Headquarters -** New York, NY, USA ** About Quant.ai** Quant.ai is building the world’s most advanced Agentic AI – transforming customer service, outbound engagement, and internal decision-making for global enterprises. Our technology helps clients reduce inbound volume, improve response times, and deliver futuristic digital experiences powered by human-like AI. We’re now opening a new office in Oval, South London, and we're looking for our first wave of AI-enhanced customer service reps to help us scale. The existing team in London is small but mighty – 5 people aged 24-27 – and we’re building a collaborative, fast-moving culture where you’ll grow quickly. Our global team (75+) is led by Chetan Dube, former founder & CEO of Amelia ** The Role** As a Customer Service Representative working in tandem with our Agentic AI, you’ll step in when the AI is unable to fully resolve a customer query on behalf of one of our enterprise clients. You’ll not only provide a human touch to resolve the customer’s issue – but also investigate what went wrong, working alongside engineers and product teams to improve the AI’s performance. This is an ideal role for someone in customer support looking to break into the world of AI and tech. No real prior experience is required – we’re just looking for someone with the right attitude. Full training provided. ** What You’ll Do** - Take over live chats, calls, or tickets escalated by our Agentic AI for one of our clients (e.g., in banking, energy, insurance, or telco) - Calm and resolve customer frustrations when the AI couldn’t resolve their problem - Troubleshoot why the AI failed (e.g., gaps in logic, language understanding, integrations) - Conduct light QA and error analysis across transcripts and system logs - Collaborate with product managers and engineers to improve AI flows - Participate in project management cycles for continuous iteration and model training - Learn the ins and outs of agentic systems, prompt design, and conversational logic - Help shape a brand new category of support – Human-AI collaboration ** What We're Looking For** 1. 1+ years experience in customer service (live chat, phone, or email-based) is great – but not required 2. Excellent written and verbal communication 3. Ability to empathize with frustrated customers and stay calm under pressure 4. Strong problem-solving mindset and curiosity – especially around how things work 5. Comfortable working with technical teams (no coding required – training provided) 6. Highly organized, proactive, and detail-oriented 7. Eagerness to learn AI technologies, tools, and workflows ** Nice to Have (But Not Required)** ** ** ** Why This Role Matters** This is not a traditional customer service role. You’ll be the human failsafe for some of the world’s most advanced enterprise AI systems – and the bridge between customers and technology. Your feedback will shape how millions of future interactions are handled.

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Battersea, Wandsworth

We’re on the hunt for a rockstar General Manager to take the reins of a quirky backstreet pub just a short stroll from Clapham Junction. We’re not your average boozer — and we’re looking for someone who isn’t your average GM. This is not a caretaker role. This is an entrepreneurial opportunity to lead a transformation. The venue is shifting to a wet-led focus, and we need someone with the chops to build that up from the taps to the tills. Think buzzing bar trade, events that pack the place out, and a vibe that keeps the locals coming back for more. We’re already home to live comedy and poker nights, but that’s just the beginning. Got an idea for a whisky tasting? (we have a vast range) A drag brunch? A jazz jam? Great — you’ll have the freedom (and the support) to make it happen. The space is flexible, and there’s massive potential for private hires, community gatherings, and offbeat events. We want a personality, not just a resume. You’ll need to be a true people person, great at building connections and turning strangers into regulars. This is a neighbourhood pub, and your charm will be as important as your P&L. If you’re driven, creative, and ready to take full ownership of a pub with character and community at its heart, we’d love to meet you. This is an opportunity to build a business from the ground up so would really suit someone who is keen to ultimately get started with their own business venture in the future and are looking for a company that wants to help them do that.

Promise Recruitment is proud to be recruiting on behalf of one of our longstanding clients — a family-run domiciliary care agency with over 30 years of experience supporting families across the UK. With offices in London and Manchester, our client provides compassionate, high-quality health and social care services in a wide variety of settings, including: Complex & post-operative care Pediatric & IV medication support Mental health & respite care Dementia & post-stroke care Palliative & domiciliary care Rooted in a commitment to truly personalized care, they serve communities through both in-home support and community inpatient services — transforming the lives of seniors, children, and their families. The Role: HR Advisor We are seeking a proactive, experienced HR Advisor to join their dedicated team. You’ll be the first point of contact for HR-related matters, providing expert advice, supporting compliance, and playing a key role in recruiting and developing an outstanding care team. Key Responsibilities Provide expert HR guidance on employee relations, performance, conduct, and absence management Support recruitment, onboarding, and vetting of care staff, ensuring compliance with CQC and right-to-work legislation Maintain accurate staff records, contracts, DBS checks, and training compliance Assist with investigations, disciplinaries, and grievance procedures Review and maintain HR policies, procedures, and employee handbook Coordinate performance review processes and appraisals Generate regular HR reports for senior management Support employee engagement, retention, and wellbeing initiatives Ensure HR processes are compliant with GDPR and safeguarding standards

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