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Transformation Office Manager About the Role Were looking for an experienced Transformation Office Manager to play a pivotal leadership role within our Programme Delivery team. This is a high-impact position responsible for the strategic design, operation and performance of our Transformation Office (PMO), enabling the successful delivery of a large-scale, multi-year transformation portfolio. Reporti... ZIPC1_UKTJ

We are seeking a Programme Manager to lead and manage strategic initiatives within the business services industry. This temporary role requires expertise in delivering consultancy, strategy, and change projects effectively while ensuring client satisfaction. Client Details Our client is a large, well established UK organisation headquartered in Birmingham, and a growing national footprint. Operating in a fast moving SaaS environment, the organisation delivers technology enabled solutions to a broad customer base and is focused on continued growth, scalability and operational maturity. The business is seeking an experienced Programme Manager to help define, shape and deliver this strategically critical initiative. Reporting directly to the Chief Finance Officer, the role will take ownership of a key pillar of the transformation agenda, coordinating a portfolio of interdependent, finance sponsored projects focused on internal growth, systems improvement and scalable change. Operating within a fast paced SaaS environment, this is a high visibility assignment requiring strong programme level governance, stakeholder management and the ability to bring structure to an early stage programme. Description • Own and govern a portfolio of multiple, concurrent transformation projects, ensuring effective planning, execution and management of interdependencies, • Establish and chair programme governance forums, providing clear reporting on status, risks, metrics, decisions and change, • Work closely with project leads to embed consistent controls, reporting and delivery discipline, • Ensure each work stream has a robust change and adoption approach, spanning people, process and systems, • Partner with internal OCM, L&D and Communications teams to deliver impact led, persona based change and communications, • Identify, manage, mitigate or escalate programme risks and issues relating to delivery, cost, timelines, tools and resources, • Track and present baselines, benchmarks and outcomes, ensuring benefits realisation is visible and measurable, • Complete post project retrospectives to drive continuous improvement You will be a senior Programme Manager with a strong track record of delivering complex transformation initiatives within technology led or SaaS organisations. You will bring: • Experience leading multi project, high visibility programmes, ideally in PE backed environments, • Strong exposure to systems and tool implementation and process led transformation, • Confidence working in ambiguity, helping define and structure programmes that are not yet fully formed, • Excellent stakeholder management skills, particularly with senior finance and executive sponsors, • A delivery driven, structured but pragmatic approach, able to operate at pace, • Strong analytical, communication and decision making capability, • Programme/project management certification (PRINCE2, PMI or equivalent preferred), • Organisational Change Management experience (PROSCI or equivalent preferred) Job Offer • Competitive daily rate based on experience., • Opportunity to work in a reputable organisation within the business services industry., • Collaborative and professional work environment.

Our client is a not-for-profit social enterprise supporting NHS GP out of hours and urgent primary care services in the Midlands. Rated as 'Outstanding' by the CQC, they have built a respected reputation throughout the region. As Performance, Insight & Reporting Manager you will support the Director of Performance & Delivery in the strategic delivery of various data analytics, KPI metrics and insight reporting to regulatory / statutory bodies. Client Details NHS Organisation Description Key Responsibilities: Leadership of the Performance Function: • Provide day-to-day leadership and coordination of the Performance team, ensuring high standards of accuracy, insight and delivery., • Lead the development and improvement of performance reporting frameworks, KPIs, dashboards and monitoring tools., • Ensure high-quality data assurance, governance and validation processes are in place., • Work collaboratively with Heads of Department to ensure performance insight and systems support operational effectiveness and digital delivery., • Support strategic and operational planning through provision of analysis, insight and performance intelligence., • Oversee compliance monitoring and evidence gathering required for contractual, regulatory and statutory bodies (e.g., NHS England, ICBs, CQC)., • Ensure organisational policies, processes and standards are followed and regularly reviewed., • Lead the audit programme covering quality improvement audits, national/local audits and responsive audits arising from incidents., • Ensure audit outcomes translate into actionable improvement plans and monitor delivery to completion., • Support the Director in delivering key strategic and operational programmes across the directorate., • Lead assigned projects and workstreams, ensuring progress, risk management, delivery and evaluation., • Provide data, insight, problem-solving and assurance support to cross-departmental projects., • Build effective, collaborative relationships across the Directorate and wider organisation, and maintain strong, constructive partnerships with external stakeholders involved in quality and performance oversight, including ICBs, CQC and NHS England., • Present performance and improvement information clearly to colleagues at all levels, adapting style to audience., • Provide day-to-day line management and development for Performance and Delivery team members., • Promote a culture of collaboration, accountability and high performance across the Directorate. Key Skills & Experience: • Degree or equivalent professional qualification in a relevant field (e.g., Health Management, Business, Data Analytics, Public Health)., • Evidence of continuous professional development, • relevant to performance, quality, or data management., • Understanding of healthcare systems, NHS structures, and regulatory frameworks (CQC, ICBs, NHS England)., • Experience working with digital reporting tools and dashboards., • Experience in data analysis, insight generation, and performance reporting to support decision making., • Experience in compliance, audit, or assurance aligned with statutory, regulatory, or contractual requirements., • Experience in project/programme management, including planning, risk management, and delivery of transformation initiatives, • Qualification or formal training in data, analytics, or performance measurement, • Advanced training or certification in data tools (e.g. Power BI, Tableau, SQL) Opportunity to work with Senior Management on Data & Reporting Initiatives Opportunity to support on implementing Power BI & advanced analytics

Your new companyAs one of the world's largest networks of audit, tax and consulting firms, this organisation delivers big ideas and premium service to help middle-market businesses thrive. They are a fast-growing firm with huge ambitions. They have a clear goal to become the premium adviser to the middle market, globally. This vision touches everything they do, motivating and inspiring them to become better every day. If you are looking for an organisation to build a future and make an immediate impact, then this is the role for you. Your new roleThe Tax Technology team is dynamic, fast-paced and mission-driven. This role is an internal, national tax business-facing, high-visibility role where you will help drive AI and automation solutions across our Tax business. You'll deliver high-impact implementations, and work closely with internal and external developers to work towards building innovative in-house technology solutions with the internal Tax Technology leadership team. You will be proactive, results-driven, and hands-on, ensuring projects deliver tangible benefits that empower our Tax colleagues to provide premium client service and exceptional deliverables.They offer scope for progression and the chance to make a significant impact on RSM Tax nationally, with the potential to influence on a global scale driving the digital transformation within the Tax business. You will make an impact by: • Owning implementations end-to-end: Identifying opportunities, defining requirements, and delivering AI and automation solutions that transform Tax processes, with the support of colleagues, • Bridging business and technology: Working closely with colleagues in the Tax Technology team, Tax teams and technical developers to help turn business needs into practical, high-value technology solutions., • Driving change and results: Taking ownership of projects, with support, ensuring successful adoption, and delivering measurable improvements in efficiency and client service., • Collaborating and influencing: Engaging with stakeholders across the Tax function to ensure alignment, clarity, and impact. This also involves holding training sessions to upskill people on how to use our solutions. If you can spot inefficiencies in everyday life and are passionate about making improvements, this role is perfect for you! • Experience in Tax Technology - either in an internal or external facing role., • Knowledge of tax compliance and advisory processes., • Proactive and results-driven: You take initiative, drive projects forward, and focus on delivering measurable outcomes., • Skilled in translating business requirements into user stories, wireframes, or workflows., • Comfortable using data analytics to identify opportunities, track KPIs, and measure success., • Strong communicator with the ability to influence across teams., • Commercially minded, detail-oriented, and passionate about making processes smarter and faster., • Highly organised., • Hybrid and Flexible working, • 26 Days Holiday (with the option of purchasing additional days), • Lifestyle, Health, and Wellbeing, including financial wellbeing benefits such as financial tools, an electric car scheme and access to a virtual GP. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

As part of this evolution BCHG is seeking to appoint a Head of IT & Digital to provide strategic leadership for technology, digital transformation, cyber resilience, IT operations, and organisational digital capability. Client Details Purpose of the role Michael Page are proud to partnering with the Black Country Housing group to support in the next phase of enhancing IT, Digital and Data Analytic capabilities. As part of this evolution BCHG is seeking to appoint a Head of IT & Digital to provide strategic leadership for technology, digital transformation, cyber resilience, IT operations, and organisational digital capability. You will be pivotal in ensuring BCHG's technology direction, digital roadmap, cyber maturity and major systems align with organisational priorities. You will act as the senior authority for technology strategy, risk ownership and supplier governance. About Black Country Housing Group BCHG are a social business delivering quality homes and care. For the Black Country, by the Black Country. They have over 2,200 homes across the Black Country and Birmingham and one purpose built Residential Care Home. More than a registered provider of social housing, they support local communities by offering free services that help individuals with self-achievement and aspiration through their career development, training and employment services. Their Vision is to be the leading provider of affordable, high-quality homes and outstanding care across the Black Country. Founded in 1974, they have grown significantly both in terms of the number of homes rented and the breadth of other housing related services now offered. They help thousands of customers every year making a real difference to their lives. At Black Country Housing Group, their values are not just a set of words, but are at the heart of the way their organisation works and how employees interact in their day-to-day activities. Please contact Michael Page for the detailed recruitment pack. Description • Strategic Technology & Digital Leadership, • Lead the development and delivery of BCHG's AI & Digital Strategy and multi-year transformation roadmap., • Drive digital innovation, automation, AI opportunities and service modernisation across all areas of the business., • Shape and govern technology architecture, ensuring solutions are scalable, secure and aligned to business needs., • Sponsor major programmes and cross-organisation digital change initiatives, ensuring benefits are delivered., • Champion digital adoption, digital confidence and inclusive digital services., • Lead responsible AI adoption, ensuring alignment with ethical, legal and regulatory expectations., • Cyber Security Leadership (Strategic), • Own BCHG's cyber security strategy, risk register and cyber governance frameworks., • Provide senior leadership on cyber resilience, policy, compliance and regulatory alignment., • Oversee the SOC (Security Operations Centre) partnership, ensuring contractual performance and alignment with risk posture., • Lead organisational incident response planning, acting as the senior escalation decision-maker., • Own disaster recovery and business continuity strategy for technology (technical execution sits with IT Operations Manager)., • IT Service Assurance & Supplier Governance, • Provide assurance on IT service performance, availability and compliance., • Set expectations, standards and policies for IT operations, ensuring ITIL-aligned service management., • Lead supplier governance, ensuring value for money and robust performance., • Oversee investment planning, technology budgeting and procurement governance., • Provide strategic oversight and final approval of technology procurement, ensuring alignment with architecture standards, cyber requirements and organisational priorities., • Digital Systems & Business Partnering Leadership, • Lead Digital Business Partnering for all service areas, ensuring technology supports service improvement., • Oversee system roadmaps, configuration standards and long-term sustainability of core systems., • Leadership & Culture, • Lead and develop a multidisciplinary team across IT operations and digital change., • Build a culture of innovation, continuous improvement and strong customer focus., • Provide visible leadership, engaging with Directors, partners and auditors. Profile Essential • Senior leadership experience in technology, digital transformation or IT strategy., • Strong understanding of cyber governance, resilience and technology risk., • Experience leading multi-disciplinary digital/IT teams., • Expertise in supplier governance and technology procurement., • Excellent communication and influencing skills at executive level., • Experience in housing/care/regulatory sectors., • Experience with AI, automation or enterprise digital change., • Strategic technology leadership experience., • Strong background in digital transformation and system optimisation., • Experience in cyber security, risk and governance., • Flexible pension scheme with up to 7% employers' contribution, • £70 - £75K base salary, • Enhanced sick, maternity and paternity pay, • Subsidised wellbeing events, • 28 days A/L + 1 extra day at Christmas, • Purchase or sell up to one weeks leave per year, • Extra day (in year) given for 100% attendance, • Free Parking

IT Service Delivery Manger £55,000 - £65,000 + £7,500 car allowance, up to 20% bons and extensive benefits Full Time / PermanentHybrid / Birmingham (2 days a week in the office + occasional UK travel) The Company: My client is a well-known retail, hospitality and entertainment brand who operate on a global scale. They are headquartered in Birmingham, and have offices and sites throughout the UK. The Role: I am looking for a driven and experienced IT Service Delivery Manager to join a close knit and highly skilled internal IT team. The successful candidate will oversee the UK IT Service Desk team and also have input into Digital Transformation strategy and AI adoption and tooling. Key Duties: • Management of the IT Service Desk in alignment with ITIL principles.* Configuration and deployment management for end user compute estate.* Business Relationship Management including SLA/SLR/OLA, service reports, complaints and CSAT* Supplier relationship management including SLA reviews, contract review, supplier processes and documentation.* Tender and commercial Management including IT procurement and negotiations.* To support the drive of Digital Transformation and AI adoption within the business* Carrying out reviews of documentation and processes to ensure they are up to date, relevant and manage through change control procedures.* To advise on the latest technologies and innovations that will enhance business IT systems Experience required: • Proven experience working as an IT Service Delivery Manager / IT Service Manager / IT Service Desk Manager in a fast paced environment. * Logical sound approach to IT Support and troubleshooting.* Strong ability to develop customer relationships at all levels.* Excellent understanding of ITIL principles, including Incident, Request, Problem and Change management,* Excellent understanding of Microsoft Office 365 and Microsoft Intune.* Experience of Microsoft CoPilot and other AI tools.* Previous experience leading a team of Service Desk Analysts including coaching and developing team members* Previous hospitality, entertainment or retail sector experience is preferred. Contact: Please apply via the link or contact for more information. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.

Customer Success Manager (Customer Success Manager, SaaS, Supply Chain Software) - Shape the future of a growing Customer Success function with leadership trajectory A Customer Success Manager (Customer Success Manager, SaaS, Supply Chain Software) is required by a software vendor delivering an award-winning AI-powered end-to-end supply chain planning platform trusted by retailers, wholesalers, and manufacturers globally. With ~200 active customers and a scaling Customer Success capability, this is a genuine opportunity to take strategic ownership of enterprise relationships and influence the direction of the Customer Success function. Hybrid working within 2 hours of Birmingham. Salary £40,000-£60,000 + £20,000-£40,000 bonus potential. To be successful in this Customer Success Manager role you should have: • Experience in Customer Success, Strategic Account Management, or commercial relationship ownership, • Delivered Quarterly Business Reviews (QBRs) and surfaced commercial growth opportunities, • Managed mid-to-large enterprise customers (£10M-£100M+ turnover), • Worked with SaaS, ERP, supply chain, planning, analytics, or enterprise software platforms Day to day, the Customer Success Manager will manage a portfolio of ~80 customers, acting as the primary strategic contact across stakeholders and executive sponsors. You'll run structured QBRs, identify adoption gaps, increase platform value realisation, coordinate activity across delivery and professional services teams, surface expansion opportunities for sales, and support long-term retention and growth strategy across enterprise accounts. You'll also help shape the evolution of the Customer Success function itself. Role highlights: • Leadership trajectory toward Head of Customer Success responsibility, • Strategic ownership of enterprise-level customer relationships, • Direct commercial impact through expansion opportunity identification, • Influence over Customer Success processes and structure

Contact Centre Operations Manager - Contract 6-12 months | £650-£750 per day | Inside IR35 | Insurance | 1 day per week onsite (Birmingham) We are seeking an experienced Contact Centre Operations Manager to lead a large-scale Insurance contact centre while progressing the next phase of a Target Operating Model (TOM). This role combines hands-on operational leadership with TOM delivery, supporting both day-to-day performance and transformation. Key experience required: • Senior Contact Centre Operations leadership within Insurance or highly regulated Financial Services, • Management of large, multi-channel contact centres (250+ FTE), • Proven delivery of Financial Services Contact Centre Target Operating Models, including:, • People strategy and org design, • Governance, controls, and MI frameworks, • Hybrid working models, • Continuous improvement and change, • Strong track record driving productivity through digital, automation, and AI, • Ownership of large operational budgets (£10m+)

Data Governance ManagerBirmingham (hybrid)Fixed-term contract£ Amtis is proud to be recruiting for a Data Governance Manager to join a growing digital transformation team, where you’ll play a key role in shaping and embedding data governance practices across the organisation. This is a hands-on opportunity with real ownership, working closely with stakeholders to improve data quality, define standards, and drive trust in data. The role: You’ll take responsibility for delivering data governance and quality initiatives across multiple data sources, ensuring data is accurate, consistent, and fit for purpose. Key responsibilities include: • Supporting the implementation and evolution of data governance frameworks and standards, • Working with stakeholders to define data ownership, definitions, and quality KPIs, • Analysing data lineage and identifying root causes of data issues, • Leading remediation activity to improve data quality and integrity, • Conducting data profiling to assess and assure data quality, • Defining and enforcing policies around data usage, storage, and access, • Acting as a subject matter expert, promoting best practice across the business, • Contributing to governance forums and supporting wider data strategy initiatives What we’re looking for: • Experience in data governance, data quality, or broader data management roles, • Strong understanding of data governance frameworks and principles, • Ability to engage with technical teams and validate engineering outputs, • Strong SQL skills, along with advanced Excel and Power BI, • Experience working with large and complex datasets, • Python or other query languages (desirable), • Experience working in agile environments (preferred) Background: • 3–5 years’ experience in data governance or data management, • Experience implementing data practices within data-rich environments, • Proven ability to define and measure data quality KPIs, • Degree in a relevant field or equivalent experience If you are interested in this opportunity and would like to hear more, please apply for the opportunity with an updated CV and contact information.

📍 Birmingham 💷 £55,000 - £70,000 We are recruiting an experienced Children's Registered Manager to lead a children’s residential service in Birmingham. This is a key leadership role with full responsibility for safeguarding, compliance, team performance, and the delivery of high-quality care within a regulated setting. This opportunity would suit a manager with a strong background in service improvement and operational transformation, who can strengthen practice, embed quality standards, and drive positive outcomes for children and young people. You will join a well-established provider with a strong regional presence and a commitment to developing outstanding homes across the Midlands. About the role You will lead the day-to-day operation of a children’s residential home, ensuring it is safe, stable, nurturing, and fully compliant with Ofsted and Children’s Homes Regulations. You will play a central role in improving performance, supporting your team, and delivering a service that achieves strong outcomes for children with emotional and behavioural needs. Key responsibilities • Lead the daily operation of a regulated children’s residential service, • Act as the Ofsted Registered Manager, • Ensure full compliance with Children’s Homes Regulations 2015 and Quality Standards, • Drive continuous improvement across safeguarding, care planning, and behaviour support, • Oversee staff recruitment, supervision, training, appraisals, and rota management, • Maintain robust systems for incident reporting, risk assessments, and documentation, • Work closely with local authorities, social workers, families, and external professionals, • Monitor service performance using audits, action plans, and compliance frameworks, • Lead the home through inspections and implement improvement plans where required, • Support the development of a positive, child-centred culture across the service Requirements • Level 5 Diploma in Leadership for Health and Social Care and Children & Young People’s Services, or willingness to complete, • Eligible to register with Ofsted, • Significant management experience within a children’s residential setting, • Strong understanding of safeguarding, compliance, and inspection readiness, • Experience using care management systems, compliance trackers, and electronic recording platforms, • Confident leading teams through change, improvement, or stabilisation periods, • Strong communication, leadership, and decision-making skills, • Full UK driving licence preferred Benefits • Salary of £55,000 - £70,000, • Opportunity to lead improvement within a growing residential provider, • Support from experienced senior leadership and operational teams, • Strong focus on safeguarding, quality, and outcomes, • Clear progression opportunities across a leading organisation in the Birmingham region, • Ongoing training and professional development 📩 Apply now by submitting your CV and a brief summary of your Registered Manager experience.

Job Purpose Reporting to the Powertrain Test Facility – Team Leader, as a proven professional you will be required to deliver powertrain testing within a state-of-the–art Powertrain Test Centre. Person Specification • Degree in Mechanical, Electronics Engineering or an equivalent education., • At least 5 years’ experience in an engineering test facility environment, • Background in automotive and powertrain test and development environment., • Experience of working in a test facilities environment, engine, powertrain & vehicle test cells., • Experience of working with and knowledge of both mechanical and electrical automotive systems., • Knowledge of calibration of measurement equipment to UKAS standards., • Experience in engine performance, economy & emissions., • Knowledge of emissions measurement equipment: e.g. Horiba Mexa & AVL APC equipment., • Expert knowledge of instrumentation, sensors, and data acquisition equipment., • Experience of health and safety process management., • Knowledge of AVL and Sierra CP test hardware and software including Sierra CP Cadet, AVL Puma, Concerto & Indicom, ETAS INCA, • Experience of managing projects, planning, executing, and undertaking responsibility for project activities (preferred)., • Experience working with automotive HV hybrid powertrains systems and components (desired)., • Ability to work in a team environment with respect to timing., • Strong communication skills both written and verbal. Ability to write and present high-quality reports to a varied audience. Main Duties and Responsibilities • Day to day running of the test facility including repair and regular maintenance tasks, • Calibration and maintenance of test equipment, • Organising site maintenance tasks, • Contracts and contractor organisation, • Technical support of test requirements and testing, • Project management of both facility development projects and testing projects, • Development of road map for Powertrain Test Centre facility upgrade to support automotive business transformation. Including Powertrain, Vehicle dynamics, Electric drive systems and Intelligent software, • Commissioning of new facilities & infrastructure within the Test Centre., • Support vehicle testing activities, • Support sales company engineering activities, • Preventative maintenance and calibration of test cell and associated equipment, • Grow & develop skills and knowledge in the area of automotive testing methodology as needed based on new requirements, either testing methods or new technologies, • Work with the Department Manager in the preparation of budgets associated with the test cells, • Provide in house training to other staff in areas of expertise, • Support CAUK cross-department capability initiatives if required Package · Competitive salary package, negotiable dependant on experience / qualifications

Business Development Manager – Industry Software (UK) Company: Kaizen PLM Location: United Kingdom (Hybrid) Job Type: Full-time About Kaizen PLM Kaizen PLM is a specialist Siemens Digital Industries Software partner, helping manufacturing companies design, simulate, and industrialise better products and systems. We work across advanced manufacturing, automation, robotics, and digital transformation, delivering high-value solutions using tools such as NX, Teamcenter, Tecnomatix, and MBSE methodologies. We are a growing, technically strong team with ambitions to win larger, more complex projects across the UK and internationally. The Role We are looking for an experienced Business Development Manager (BDM) to grow our UK business. This is a senior, commercially focused role suited to someone who understands industrial software, engineering-led sales, and long-term customer relationships. You will be responsible for identifying new opportunities, developing key accounts, and working closely with our technical team to shape compelling solutions for customers. Key Responsibilities • Identify, qualify, and develop new business opportunities across UK manufacturing and engineering sectors, • Build and manage a strong sales pipeline for software, services, and digital transformation projects, • Engage with senior stakeholders (Engineering, Operations, Digital, IT, and Leadership teams), • Work closely with Kaizen PLM’s technical consultants to shape solutions and proposals, • Lead sales conversations from initial discovery through to close, • Develop long-term strategic relationships with key customers, • Represent Kaizen PLM at industry events, customer meetings, and partner engagements, • Collaborate with Siemens and other technology partners where relevant, • Provide feedback to leadership on market trends, customer needs, and growth opportunitiesRequired Experience & Skills, • Proven experience in B2B business development or technical sales, ideally within:, • Industrial software, • PLM / CAD / CAM / Simulation, • Manufacturing automation or digital transformation, • Strong understanding of engineering-led sales cycles, • Comfortable selling high-value, consultative solutions, not just licenses, • Excellent communication and stakeholder management skills, • Self-motivated, commercially driven, and able to work autonomously, • Experience working with manufacturing, automotive, aerospace, medical devices, energy, or similar sectors is highly desirableNice to Have, • Experience with Siemens software (NX, Teamcenter, Tecnomatix, Opcenter, etc.), • Background in engineering or manufacturing, • Experience selling services, consulting, or project-based workWhat We Offer, • Competitive base salary + performance-based commission, • Hybrid working model, • Opportunity to play a key role in shaping the growth of a specialist consultancy, • Direct access to technical experts and leadership, • Involvement in cutting-edge manufacturing and digital engineering projects

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Digital Product Manager Job Description About this role Year after year we’ve been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK’s Best Workplaces™ list. Our Product Managers are pivotal in the delivery of value, fostering collaboration, and taking responsibility for where and how we invest. As a senior member of our Digital Product team, you will play a strategic role in the definition of our digital product investments. You will be forever building on your understanding of both our consumer and business needs, working across the business to realise this value into the market. What you’ll do * Autonomously lead the discovery, definition and delivery of new digital products and features that deliver our key business outcomes * Collaborate effectively with engineering teams, designers, and others to create compelling strategies for our products, and deliver on them * Be passionate about how consumer credit works so that you can disrupt it from the inside out * Challenge and champion technology choices to deliver innovative and resilient solutions that enable both near and long term value * Integrate business analytics and operational excellence in every aspect of product design and development, and define metrics to measure the success of products * Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you’ll bring * Proven experience working within a regulated industry with demonstrable in market results * A track record of thought leadership and delivery across complex products or platform capabilities * Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication * Proven ability to leverage data and insight to define product strategy and customer experience * Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering * Excellent communication skills, able to engage, influence and inspire * Passionate about achieving the right outcome Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Process Manager - Acquisition About the role At the intersection of Digital Product, Change and Risk Management, we aren’t just looking for someone to "manage" a process — we need someone who’ll own and champion our process evolution, working with a high degree of autonomy and in close partnership with our current Process and Product Management team. Your mission is to bridge the gap between ambitious business growth and a sound risk culture, ensuring resilience and sustainability. This role will have a significant impact on the overall effectiveness of our team and to our acquisition success so you’ll need to be passionate about technology, data, product and process excellence. You’ll work collaboratively and embed yourself within our team to proactively find insights, look for efficiencies and drive changes to improve prospects’ experiences and our risk & control frameworks. What you’ll do Our ability to grow and manage risk is tied to the efficiency of our core systems. You won't just manage processes, you’ll help architect how we embed robust risk controls and streamline complex workflows. In this role, you will move beyond tactical oversight to drive the product standard: * Strategic Review: You’ll analyse control metrics, looking for friction or control failures that drive risk or customer pain. * Product Partnership: You’ll liaise regularly with the Product and Technology teams to present your data, influence the backlog and drive change. You’ll be the voice of the customer and process excellence, ensuring key business objectives and risk controls are well-represented alongside short-term fixes. * Deep Dive & Design: You’ll be responsible for ensuring the control suite is efficient, scalable, and fully documented. You may also find yourself working closely with a cross-functional squad, mapping out end-to-end process flows for a key feature or user journey to identify opportunities. * Control Testing: You’ll partner with Second and Third Line functions to make sure our key risks are effectively monitored and documented, with follow-up actions and improvements progressed to completion. The Outcomes You’ll Drive: * Fostering a Risk-Aware Culture: You will act as an SME and consult to our Product teams, shifting the mindset from "compliance as a hurdle" to "risk as a foundation", ensuring risk is mitigated by design. * Driving Automated Governance: You will lead the transition toward a digitized control suite, replacing manual touchpoints with automated, data-driven monitoring to achieve optimum efficiency at scale. * Strategic Stakeholder Management: You will partner with 2nd and 3rd line functions (Risk and Audit) to provide transparent, high-level assurance, turning process reviews into opportunities for continuous improvement. * Data-Driven Decisioning: Leveraging a high level of numerical ability, you will transform raw data into strategic insights that influence prioritization and investment across our acquisition platforms. What we’re looking for We're looking for someone who can combine deep analytical rigor, technical understanding and process governance with the ability to influence cross functionally. Any experience of digital product management would also be an advantage. * You can find the story in the data. You possess exceptional numerical ability and an inherent analytical curiosity to quickly spot trends and opportunities and to navigate complex systems and technology architectures with precision. * You're an improvement expert. You have hands-on experience applying methodologies like LEAN or Six Sigma to drive tangible, measurable improvements in operational processes. * You speak risk. You have experience in Risk Management, understanding how to design and performance-test controls to manage and monitor key business risks effectively. * You thrive cross-functionally. You are an adept communicator who can influence cross-functionally, input into key decisions and drive tangible business results. * You are driven by detail and clarity. You have great attention to detail, not just for documentation, but for understanding the deep interdependencies of systems, technology and data that underpin our processes. Professional Integrity: You bring a balanced, "customer-first" approach to decision-making, ensuring that every efficiency gain also enhances our commitment to fair customer outcomes. Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Data Product Manager About this role Year after year we’ve been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK’s Best Workplaces™ list. At Capital One, we believe great products begin with a deep understanding of our customers. From our earliest days, we pioneered the use of predictive modeling to individually personalise credit card offers, turning the entire industry on its head. Our heritage of data driven decisions, combined with human centred approach, enables us to continue to design and build truly innovative financial experiences for our customers. We’re using this approach to build our next generation data platform, leveraging modern technology to deliver transformative experiences to our customers. We’re seeking a Senior Data Product Manager, who will be pivotal in the delivery of value and fostering collaboration. As a senior member of our Digital Product team, you will play a strategic role in defining where we invest in our data products and platforms, working with stakeholders across Engineering, Business Analysis, Data Science, Data Analytics and Data Governance. What you’ll do * Autonomously lead the discovery, definition and delivery of new data products and platform features that deliver our key business outcomes across data, modelling, reporting and analytical capabilities * Manage existing data products to drive business performance across the value chain, including growth, underwriting, marketing and customer servicing. * Collaborate with data producers and consumers (Data Scientists, Analysts & Engineers) to define Product capability needs and prioritise delivery of those that add most value * Collaborate with your product team, engineering, delivery leads, consulting groups (Architecture, Cyber & Data Risk) and the US Enterprise to ensure those capabilities make it into the hands of our users * Be an advocate for data governance, ensuring that everything we build meets our high standards whilst providing a frictionless user experience * Integrate business analytics in every aspect of design and development, and define metrics to measure the success of products * Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you’ll bring * Proven experience identifying business opportunities and translating them into Data, Machine Learning and AI products in the technology or digital arenas. * A track record of thought leadership and delivery across complex products or platform capabilities * Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication * Proven ability to leverage data and insight to define product strategy and customer experience * Passionate about collaborating with technically minded data users and engineers, but you can also translate for non-technical stakeholders * Excellent communication skills, able to engage, influence and inspire * Deep understanding of data applications * An understanding of UK regulatory landscapes and consumer lending would be desirable Where and how you'll work This is a permanent position based in our Nottingham or London offices. If you're based in the London office, there will be frequent travel to Nottingham. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

As a Project Manager, you will be based in Leeds and work closely with teams across the business to deliver key strategic projects. We are looking for an experienced Project Manager to join our Transformation Team!.

We are looking for an experienced Project Manager to join our Transformation Team!.As a Project Manager, you will be based in Leeds and work closely with teams across the business to deliver key strategic projects.You will manage projects from inception to completion, coordinating stakeholders, budg

Delivery Manager Contract Birmingham (Hybrid) The Opportunity We're supporting a major UK organisation undergoing a large-scale transformation programme focused on modernising how individuals enter, develop, and progress within a professional ecosystem. This is a high-impact initiative aimed at creating a more accessible, trusted, and future-ready model, supported by improved user experience and operational effectiveness. The programme spans multiple interconnected workstreams and operates as a single, integrated delivery function. It combines experience design, operational delivery, assessment frameworks, and partner engagement into a cohesive transformation effort. The Role As a Delivery Manager, you will play a critical role in enabling the smooth flow of work across the entire programme. You will establish and maintain a consistent delivery rhythm, ensuring alignment, visibility, and momentum across multiple cross-functional teams. This is a programme-level role focused on orchestration and flow, not ownership of priorities or design decisions. You will create the environment that enables teams to deliver effectively and make informed decisions. Key Responsibilities • Establish and maintain a consistent sprint cadence across all workstreams, • Facilitate core agile ceremonies (planning, reviews, retrospectives, cross-team syncs), • Ensure a shared rhythm, language, and expectations across teams, • Support structured backlog management, including sizing and sequencing of work, • Maintain clear visibility of work in progress across the programme, • Identify and surface dependencies, risks, and blockers early, • Enable collaboration across product, design, and delivery teams, • Support teams in delivering outcome-focused sprint goals, • Promote concise, decision-ready outputs over unnecessary documentation, • Ensure delivery aligns with programme milestones and governance expectations What This Role Is Not • Not responsible for setting priorities or owning backlog content, • Not a design or policy decision-making role, • Not a traditional PMO or reporting-focused position, • Not a single-team Scrum Master role About You • Proven experience delivering within complex, large-scale agile programmes, • Comfortable navigating ambiguity and working across multiple stakeholders, • Strong facilitation and coordination skills at programme level, • Pragmatic, outcome-driven, and confident influencing senior stakeholders, • Good judgement on when to step in and when to empower teams

JOB ROLE - APPLICATION SUPPORT ANALYST LOCATION - BIRMINGHAM (3 OFFICE DAYS PER WEEK) DURATION - FIXED TERM CONTRACT (RUNNING UNTIL END OF 2026) SALARY - £51,102 We are working with a Midlands based Purpose-Led Organisation who deliver care and community services at Scale, who are looking for an Application Support Analyst to join their Technology & Transformation team. You will be focused on providing 2nd and 3rd line support across key business systems, liaising with stakeholders on delivering system improvements, enhancements and testing, and you will support the Application Support Manager with ongoing development and optimisation of their applications. Specific experience with Housing Management Systems is essential. KEY RESPONSIBILITIES: • Act as 2nd and 3rd line support for key business systems., • Work with the Service Desk team to share knowledge and best practices., • Work with the Application Support Manager to identify and engage with business stakeholders to understand the business strategy and demands., • Contribute to the change and upgrade roadmap for key business systems., • Work with the Application Support Manager to plan and deliver upgrades and implementations with testing schedules and release programmes. KEY EXPERIENCE: • Experience working in Application Support/System Analysis Roles, particularly as a 2nd and/or 3rd line analyst., • Experience working with Housing Management Software, specifically with Northgate is desirable., • Experience of configuration, coding and testing within specialist applications., • Experience working with SQL databases, writing queries and stored procedures., • Experience of software testing and script development, in traditional and agile environments., • Stakeholder engagement and communication with the ability to hit the ground running in a fast-paced environment. We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.

Company: Kagool At Kagool, we help global organisations unlock the value of their data through modern Data, AI and Cloud solutions. We specialise in delivering enterprise-scale analytics, AI and digital transformation programmes with a strong focus on SAP ecosystems and cloud-native technologies. As we continue to grow, we are looking for an experienced Technical Project Manager to lead the successful delivery of Data and AI programmes for enterprise customers operating complex SAP estates. This is an opportunity to work with senior stakeholders, architects, engineers and delivery teams on strategic transformation initiatives across Azure and Google Cloud Platform (GCP). About the Role As a Technical Project Manager at Kagool, you will be responsible for managing the end-to-end delivery of enterprise Data and AI solutions. You will work closely with customers to shape delivery plans, coordinate technical teams, manage risks and ensure successful outcomes across complex cloud and SAP environments. You will play a critical role in bridging business objectives with technical execution, ensuring projects are delivered on time, within scope and aligned to customer expectations. The ideal candidate combines strong project delivery expertise with a solid understanding of modern data platforms, AI solutions, cloud technologies and SAP landscapes. Key Responsibilities • Lead the delivery of enterprise Data and AI programmes for customers across multiple industries, • Manage complex projects involving SAP data integration, modern cloud platforms and advanced analytics solutions, • Coordinate cross-functional teams including data engineers, cloud architects, AI specialists and business stakeholders, • Build and maintain detailed project plans, RAID logs, status reporting and governance processes, • Manage customer expectations and maintain strong stakeholder relationships at all levels, • Facilitate workshops, sprint planning sessions, steering committees and delivery reviews, • Ensure projects are delivered to agreed scope, timeline, budget and quality standards, • Identify and mitigate delivery risks, dependencies and technical challenges, • Support pre-sales and solution shaping activities where required, • Collaborate with technical leads to ensure scalable and supportable solution delivery, • Drive continuous improvement across delivery practices and project governance Required Experience & SkillsEssential • Proven experience delivering enterprise Data and AI projects as a Technical Project Manager, Delivery Manager or similar role, • Strong understanding of modern data platforms, analytics and AI/ML delivery approaches, • Experience delivering solutions on Microsoft Azure or Google Cloud Platform (GCP), • Experience working with enterprise SAP environments including SAP ECC, S/4HANA, BW or SAP Datasphere, • Strong understanding of agile delivery methodologies and hybrid project delivery models, • Excellent stakeholder management and communication skills, • Ability to manage technical and non-technical stakeholders across enterprise organisations, • Experience managing distributed technical teams and third-party vendors, • Strong organisational, planning and risk management capabilities, • Commercial awareness and experience managing project budgets and delivery reportingDesirable, • Experience delivering SAP data modernisation or migration programmes, • Understanding of modern data architectures including lakehouse, data warehouse and streaming platforms, • Familiarity with Databricks, Snowflake, Fabric or BigQuery, • Knowledge of AI and Generative AI solution delivery, • Experience working within consultancy or professional services environments, • Relevant certifications such as PMP, PRINCE2, Scrum, Azure or GCP certifications What We’re Looking For We are looking for someone who is: • Customer-focused and commercially aware, • Comfortable operating in fast-paced enterprise environments, • Technically credible with strong delivery leadership skills, • Proactive, collaborative and outcome-oriented, • Passionate about Data, AI and cloud transformation, • Confident engaging with senior stakeholders and technical delivery teams alike

Job Title: Legal Project Manager – Strategic Delivery Location: Manchester / Leeds / Edinburgh / Birmingham (Hybrid Working) Type: Permanent, Full-Time About the Firm We are partnering with a top-tier international law firm with a market-leading reputation for advising major corporates, financial institutions, public sector bodies and high-growth businesses on complex, high-value matters. As part of continued investment in legal operations, client delivery and strategic transformation, the firm is seeking to appoint a Legal Project Manager – Strategic Delivery to support the execution of key client mandates and firmwide strategic initiatives. This is a high-profile opportunity for an ambitious Legal Project Manager who wants to operate at the centre of strategy, delivery excellence and innovation within a modern, forward-thinking law firm. The Opportunity This role goes beyond traditional matter management. The successful candidate will work closely with Partners, Heads of Practice, senior stakeholders and business services leaders to drive the successful delivery of strategic legal matters, cross-functional programmes and client-facing transformation initiatives. You will be responsible for translating strategic objectives into clear delivery plans, improving how legal work is scoped and executed, enhancing profitability, and embedding best-in-class project management disciplines across complex engagements. The position can be based in Manchester, Leeds, Edinburgh or Birmingham, with hybrid working available. Key Responsibilities Strategic Programme & Matter Delivery • Lead project management activity across complex legal matters, panel appointments and strategic client programmes., • Convert high-level objectives into structured project plans, milestones, governance and deliverables., • Drive delivery excellence across timelines, budgets, resourcing and risk management., • Ensure matters are delivered efficiently while maintaining exceptional client service standards. Stakeholder Management • Partner with senior lawyers, Partners and business leaders to shape delivery strategy., • Act as a trusted advisor to fee earners on project planning, scoping and execution., • Coordinate cross-functional teams including Finance, BD, Risk, Technology and Knowledge., • Provide clear reporting and updates to senior stakeholders. Process Improvement & Innovation • Identify opportunities to improve delivery models, workflows and matter profitability., • Introduce project management best practice, automation opportunities and smarter ways of working., • Support the rollout of legal operations and transformation initiatives across the firm., • Drive continuous improvement culture across legal teams. Commercial & Client Focus • Support pricing, budgeting and resource planning on strategic matters., • Monitor financial performance, scope changes and delivery risks., • Enhance the client experience through structured communication and proactive delivery management., • Contribute to panel pitches and strategic client retention initiatives where required. Skills & Experience Required • Proven experience as a Legal Project Manager, Programme Manager or PMO Lead within a law firm or professional services environment., • Strong understanding of legal matter lifecycle, client delivery and law firm economics., • Experience managing complex, high-value programmes or strategic client workstreams., • Excellent stakeholder management skills with credibility at Partner and leadership level., • Commercially minded with experience around budgets, profitability and resourcing., • Process improvement mindset (Lean / Six Sigma / Agile beneficial)., • Strong communication, organisation and influencing capability., • Comfortable operating in fast-paced, high-performing environments. Why Join? • Join a top-tier law firm investing heavily in strategy, transformation and client delivery excellence., • High-visibility role with direct exposure to Partners and senior leadership., • Opportunity to shape how legal services are delivered in a modern firm., • Genuine career progression within a growing legal operations function., • Hybrid working and multiple UK office location options. Location This role can be based in: • Manchester, • Leeds, • Edinburgh Apply If you are a commercially minded Legal Project Manager looking for a strategic, high-impact opportunity within a top-tier law firm, we would be delighted to speak with you in confidence.

Birmingham, Bristol or Leeds | Hybrid 1 day a month in the office A leading national law firm is seeking a highly organised, proactive Business Operations Manager to support one of its major legal departments and play a central role in driving operational excellence, consistency and performance across the business. This is an exciting opportunity to join a forward‑thinking, award‑winning law firm recognised for its work across commercial, corporate, regulatory, employment, litigation and advisory services. With a strong national footprint and a reputation for excellence, the firm continues to grow year on year and is investing heavily in its people, infrastructure and future strategy. The Role As a Business Operations Manager (BOM), you will provide essential operational management support to Department Heads and partners, ensuring the smooth running of a busy national legal department. You’ll act as a trusted adviser, project manager and connector, helping to drive improvements, embed best practice and support the delivery of departmental objectives. You will support either the Litigation, Advisory & Regulatory department or the Employment, Pensions & Immigration department. Key Responsibilities • Coordinating partner and fee earner meetings, including agendas, papers, minutes and action tracking, • Running bi‑monthly operational meetings with other Business Operations Managers, • Maintaining annual departmental management trackers and key deadlines, • Project managing departmental initiatives and maintaining action registers, • Supporting updates to departmental business plans and coordinating partner actions, • Planning and delivering departmental away days, • Managing IT kit approval processes, • Maintaining central filing of financial information for Department Heads, • Assisting with budgeting, data collation and spreadsheet preparation, • Reviewing utilisation data and providing weekly summaries, • Monitoring KPIs and liaising with Finance on aged lock‑up, • Streamlining write‑off processes and monitoring leakage, • Supporting the Best Practice Partner and Department Head on risk and compliance, • Tracking performance against risk and best practice objectives, • Liaising with the Risk & Best Practice team and coordinating audit requirements, • Working with BD & Marketing on assessments, reports and team plans, • Coordinating directory submissions and ensuring CVs and profiles are up to date, • Maintaining departmental marketing databases for tenders, • Scheduling internal training and managing external training requests and budgets, • Providing administrative support for recruitment processes, • Coordinating appraisals, objectives, promotions and pay review cycles, • Managing the departmental holiday approval process, • Identifying transformation opportunities and supporting project work, • Managing departmental HighQ sites What You’ll Bring • Significant experience in a similar operational role, or as a senior PA/management assistant at board level., • Exceptional written and verbal communication skills., • Ability to handle confidential information with discretion., • Strong influencing skills and confidence in challenging conversations., • Solid understanding of financial processes and reporting., • Project management experience., • High attention to detail, strong organisational skills and a proactive mindset., • Ability to collaborate effectively with peers across multiple offices., • Advanced Microsoft Office skills (Word, Excel, PowerPoint)., • Willingness to travel occasionally to other UK offices.

Job title: Head of Service – Community Safety Grade/Salary: Band Hay 1 (circa £80,000) Contract Type: Full time, Permanent Hours: 37 hours Location: Sandwell Council House, Oldbury (Hybrid) Information Pack: Job Descriptions | We Are Sandwell Closing Date: 11/05/2026 Sandwell Council’s Environment & Public Protection Division is seeking a Head of Service – Community Safety to join its established team. As Head of Service, you will provide strategic and operational leadership for designated service areas, ensuring delivery aligns with the Council Plan and wider corporate priorities. You will lead service planning, performance improvement and transformation, manage significant budgets, and provide high‑level professional advice to senior officers, Cabinet Members and elected members. Working collaboratively across the organisation, you will contribute to corporate strategy, lead cross‑council initiatives, and deputise for the Service Director as required to ensure effective, efficient and customer‑focused service delivery. In this role you will: • Provide high‑level professional advice to the Council, Cabinet Members and senior leaders on community safety, resilience and public protection, preparing and presenting clear, evidence‑based reports., • Act as the Council’s lead officer for the statutory Community Safety Partnership, coordinating effective multi‑agency working with key partners including West Midlands Police, the Office of the Police and Crime Commissioner, and the Violence Reduction Partnership., • Lead the Council’s response to antisocial behaviour, ensuring effective operational delivery and joined‑up planning with partner agencies., • Manage the effective deployment of the Borough Patrolling Service, supporting public protection and community safety across the borough, including enforcement activity relating to untaxed and abandoned vehicles., • Develop and deliver a range of community safety initiatives that raise awareness, strengthen prevention and support safer communities., • Lead the development and delivery of the Safer Sandwell Partnership Community Safety Strategy, addressing key areas including antisocial behaviour, hate crime, modern slavery and exploitation, extremism, domestic abuse and sexual violence, and serious violence., • Manage the Council’s CCTV and Concierge services, working closely with Housing and enforcement colleagues to support community safety outcomes., • Ensure delivery of a comprehensive emergency planning and resilience function, including training, exercising and on‑call arrangements, enabling the Council to meet its duties as a Category 1 responder under the Civil Contingencies Act 2004., • Discharge the Council’s statutory Prevent duty, ensuring compliance with Home Office requirements and best practice., • Provide expert advice on new and emerging community safety and public protection legislation and policy., • Lead and support managers through effective performance management, adopting a high‑support / high‑challenge approach that drives accountability and improvement., • Ensure robust financial and resource management, delivering agreed outcomes and performance targets on time and within budget., • Represent the Council externally, building strong partnerships and enhancing the Council’s profile regionally and nationally., • Champion health, safety, wellbeing, equality, diversity and inclusion, consistently modelling the highest standards of professionalism and public service leadership. Attributes that you would bring to the role: • Senior leadership experience within community safety, public protection, emergency planning or a similarly complex, partnership‑driven environment., • A strong understanding of community safety legislation and policy, including antisocial behaviour, Prevent, serious violence and safeguarding‑related agendas., • Proven ability to lead and coordinate multi‑agency partnerships and statutory boards, influencing effectively across organisational boundaries., • Experience of developing and delivering strategic plans and initiatives that improve community outcomes and reduce risk., • Confidence and credibility in advising elected members and senior leaders on complex, sensitive and high‑profile issues., • Strong operational leadership capability, including oversight of enforcement, CCTV, emergency planning or response‑based services., • Sound financial and performance management skills, with experience of delivering outcomes within agreed budgets and governance frameworks., • A people‑centred leadership style, with a track record of engaging, motivating and developing managers and teams., • High levels of integrity, resilience and sound judgement, reflecting the standards expected of senior public office holders., • A clear commitment to the Council’s values, the ‘One Team’ culture and being a visible champion for change, collaboration and continuous improvement. Why Sandwell Council? At Sandwell Council, our work has a real impact. We are proud to be a values‑led organisation that supports its employees with excellent benefits, a competitive remuneration package, and a strong focus on development. By joining us, you’ll play a key role in delivering services that make a real and lasting difference to thousands of people across the borough. To find out more, please visit our careers page: We Are Sandwell – We Are Sandwell Please submit a CV and supporting statement to Sukhy Lall on Click here to find out more about our One Team Framework: Values and Behaviours We reserve the right to close this vacancy early should a high number of applications be received. Applicants are therefore strongly encouraged to apply as soon as possible. If you are an internal candidate and currently at risk, please let the recruiting manager know. We place equality, diversity and inclusion at the core of who we are and how we lead, where every voice matters. At Sandwell, we recognise and value the richness that comes from diverse lived experiences, perspectives, backgrounds and identities. This diversity makes us a stronger and more effective council. We welcome applications from all backgrounds and are committed to building a workplace where everyone feels they belong, are treated fairly, and have the opportunity to thrive. Creating an environment where colleagues feel respected, supported and able to contribute fully is central to our culture and the way we work. We are committed to ensuring that all applicants and employees have equitable access to opportunities. Reasonable adjustments are available throughout the recruitment process and within the workplace so that everyone has the support they need to perform at their best and succeed in their role. If you have any questions relating to equality, diversity, and inclusion, you can contact the EDI Team at . If you wish to apply as Care Leaver or a Disability Confident candidate, please make sure to state this when submitting your CV. If you have a disability and require assistance in submitting your CV, please contact

Job title: Head of Service – Community Safety Grade/Salary: Band Hay 1 (circa £80,000) Contract Type: Full time, Permanent Hours: 37 hours Location: Sandwell Council House, Oldbury (Hybrid) Information Pack: ___ Closing Date: 11/05/2026 Sandwell Council’s Environment & Public Protection Division is seeking a Head of Service – Community Safety to join its established team. As Head of Service, you will provide strategic and operational leadership for designated service areas, ensuring delivery aligns with the Council Plan and wider corporate priorities. You will lead service planning, performance improvement and transformation, manage significant budgets, and provide high‑level professional advice to senior officers, Cabinet Members and elected members. Working collaboratively across the organisation, you will contribute to corporate strategy, lead cross‑council initiatives, and deputise for the Service Director as required to ensure effective, efficient and customer‑focused service delivery. In this role you will: • Provide high‑level professional advice to the Council, Cabinet Members and senior leaders on community safety, resilience and public protection, preparing and presenting clear, evidence‑based reports., • Act as the Council’s lead officer for the statutory Community Safety Partnership, coordinating effective multi‑agency working with key partners including West Midlands Police, the Office of the Police and Crime Commissioner, and the Violence Reduction Partnership., • Lead the Council’s response to antisocial behaviour, ensuring effective operational delivery and joined‑up planning with partner agencies., • Manage the effective deployment of the Borough Patrolling Service, supporting public protection and community safety across the borough, including enforcement activity relating to untaxed and abandoned vehicles., • Develop and deliver a range of community safety initiatives that raise awareness, strengthen prevention and support safer communities., • Lead the development and delivery of the Safer Sandwell Partnership Community Safety Strategy, addressing key areas including antisocial behaviour, hate crime, modern slavery and exploitation, extremism, domestic abuse and sexual violence, and serious violence., • Manage the Council’s CCTV and Concierge services, working closely with Housing and enforcement colleagues to support community safety outcomes., • Ensure delivery of a comprehensive emergency planning and resilience function, including training, exercising and on‑call arrangements, enabling the Council to meet its duties as a Category 1 responder under the Civil Contingencies Act 2004., • Discharge the Council’s statutory Prevent duty, ensuring compliance with Home Office requirements and best practice., • Provide expert advice on new and emerging community safety and public protection legislation and policy., • Lead and support managers through effective performance management, adopting a high‑support / high‑challenge approach that drives accountability and improvement., • Ensure robust financial and resource management, delivering agreed outcomes and performance targets on time and within budget., • Represent the Council externally, building strong partnerships and enhancing the Council’s profile regionally and nationally., • Champion health, safety, wellbeing, equality, diversity and inclusion, consistently modelling the highest standards of professionalism and public service leadership. Attributes that you would bring to the role: • Senior leadership experience within community safety, public protection, emergency planning or a similarly complex, partnership‑driven environment., • A strong understanding of community safety legislation and policy, including antisocial behaviour, Prevent, serious violence and safeguarding‑related agendas., • Proven ability to lead and coordinate multi‑agency partnerships and statutory boards, influencing effectively across organisational boundaries., • Experience of developing and delivering strategic plans and initiatives that improve community outcomes and reduce risk., • Confidence and credibility in advising elected members and senior leaders on complex, sensitive and high‑profile issues., • Strong operational leadership capability, including oversight of enforcement, CCTV, emergency planning or response‑based services., • Sound financial and performance management skills, with experience of delivering outcomes within agreed budgets and governance frameworks., • A people‑centred leadership style, with a track record of engaging, motivating and developing managers and teams., • High levels of integrity, resilience and sound judgement, reflecting the standards expected of senior public office holders., • A clear commitment to the Council’s values, the ‘One Team’ culture and being a visible champion for change, collaboration and continuous improvement. Why Sandwell Council? At Sandwell Council, our work has a real impact. We are proud to be a values‑led organisation that supports its employees with excellent benefits, a competitive remuneration package, and a strong focus on development. By joining us, you’ll play a key role in delivering services that make a real and lasting difference to thousands of people across the borough. To find out more, please visit our careers page: ___ Please submit a CV and supporting statement to Sukhy Lall on ___to find out more about our One Team Framework: Values and Behaviours We reserve the right to close this vacancy early should a high number of applications be received. Applicants are therefore strongly encouraged to apply as soon as possible. If you are an internal candidate and currently at risk, please let the recruiting manager know. We place equality, diversity and inclusion at the core of who we are and how we lead, where every voice matters. At Sandwell, we recognise and value the richness that comes from diverse lived experiences, perspectives, backgrounds and identities. This diversity makes us a stronger and more effective council. We welcome applications from all backgrounds and are committed to building a workplace where everyone feels they belong, are treated fairly, and have the opportunity to thrive. Creating an environment where colleagues feel respected, supported and able to contribute fully is central to our culture and the way we work. We are committed to ensuring that all applicants and employees have equitable access to opportunities. Reasonable adjustments are available throughout the recruitment process and within the workplace so that everyone has the support they need to perform at their best and succeed in their role. If you have any questions relating to equality, diversity, and inclusion, you can contact the EDI Team at . If you wish to apply as Care Leaver or a Disability Confident candidate, please make sure to state this when submitting your CV. If you have a disability and require assistance in submitting your CV, please contact

Job title: Head of Service – Parks & Visitor Services Grade/Salary: Band Hay 1 (circa £80,000) Contract Type: Full time, Permanent Hours: 37 hours Location: Sandwell Council House, Oldbury (Hybrid) Information Pack: Job Descriptions | We Are Sandwell Closing Date: 11/05/2026 Sandwell Council’s Environment & Public Protection Division is seeking a Head of Service – Parks & Visitor Services to join its established team. As Head of Service, you will provide strategic and operational leadership for designated service areas, ensuring delivery aligns with the Council Plan and wider corporate priorities. You will lead service planning, performance improvement and transformation, manage significant budgets, and provide high‑level professional advice to senior officers, Cabinet Members and elected members. Working collaboratively across the organisation, you will contribute to corporate strategy, lead cross‑council initiatives, and deputise for the Service Director as required to ensure effective, efficient and customer‑focused service delivery. In this role you will: • Provide strategic and operational leadership for the Council’s parks and visitor services, delivering high‑quality, inclusive and customer‑focused experiences for residents and visitors., • Maximise the use, enjoyment and accessibility of parks and attractions, ensuring they are valued community assets that balance public enjoyment with environmental sustainability., • Drive commercial performance and financial sustainability across the service, including catering, retail, attractions and concessions., • Lead the development and delivery of engaging events programmes that attract residents to parks and open spaces and support the Council’s wider civic and corporate priorities., • Ensure the highest standards of operational management, securing and maintaining external accreditations and recognition such as Green Flag and Visit England where possible., • Lead the procurement, commissioning and management of external operators and concession contracts where these deliver best value., • Work with senior colleagues to deliver capital investment and improvement projects in parks and open spaces, ensuring delivery to time, cost and quality., • Promote and maintain the highest standards of animal welfare across the Council’s open spaces and visitor attractions., • Provide high‑level, evidence‑based professional advice to the Council, Cabinet Members and senior leaders, including the preparation and presentation of reports., • Lead, motivate and develop managers and teams through effective performance management, creating a culture of accountability, inclusion and high performance., • Ensure robust financial management, with clear accountability for budgets, resources, risks, outcomes and performance targets., • Represent the Council externally, building effective partnerships, contributing regionally and nationally, and enhancing the Council’s reputation., • Champion health, safety, wellbeing, equality, diversity and inclusion, consistently modelling the highest standards of public service leadership. Attributes that you would bring to the role: • Proven senior leadership experience within a complex, customer‑facing service, ideally within a public sector or similarly accountable environment., • The ability to successfully balance commercial opportunity, community value and environmental responsibility., • Demonstrable experience of service transformation, continuous improvement and delivering change at scale., • Strong financial and commercial acumen, with experience of budget management, commissioning and value‑for‑money decision‑making., • Credibility and confidence to advise senior officers and Elected Members on complex or sensitive issues., • Excellent stakeholder management and partnership‑working skills, with experience of influencing across organisational boundaries., • A strong people‑focused leadership style, with a track record of engaging, developing and empowering managers and teams., • A clear commitment to high standards of governance, health and safety, animal welfare and legislative compliance., • Professional integrity, resilience and sound judgement, reflecting the highest standards expected of public office holders., • A commitment to the Council’s values, the ‘One Team’ culture and being a visible champion of change and continuous service improvement. Why Sandwell Council? At Sandwell Council, our work has a real impact. We are proud to be a values‑led organisation that supports its employees with excellent benefits, a competitive remuneration package, and a strong focus on development. By joining us, you’ll play a key role in delivering services that make a real and lasting difference to thousands of people across the borough. To find out more, please visit our careers page: We Are Sandwell – We Are Sandwell Please submit a CV and supporting statement to Sukhy Lall on Click here to find out more about our One Team Framework: Values and Behaviours We reserve the right to close this vacancy early should a high number of applications be received. Applicants are therefore strongly encouraged to apply as soon as possible. If you are an internal candidate and currently at risk, please let the recruiting manager know. We place equality, diversity and inclusion at the core of who we are and how we lead, where every voice matters. At Sandwell, we recognise and value the richness that comes from diverse lived experiences, perspectives, backgrounds and identities. This diversity makes us a stronger and more effective council. We welcome applications from all backgrounds and are committed to building a workplace where everyone feels they belong, are treated fairly, and have the opportunity to thrive. Creating an environment where colleagues feel respected, supported and able to contribute fully is central to our culture and the way we work. We are committed to ensuring that all applicants and employees have equitable access to opportunities. Reasonable adjustments are available throughout the recruitment process and within the workplace so that everyone has the support they need to perform at their best and succeed in their role. If you have any questions relating to equality, diversity, and inclusion, you can contact the EDI Team at . If you wish to apply as Care Leaver or a Disability Confident candidate, please make sure to state this when submitting your CV. If you have a disability and require assistance in submitting your CV, please contact

Job title: Head of Service – Public Realm Grade/Salary: Band Hay 1 (circa £80,000) Contract Type: Full time, Permanent Hours: 37 hours Location: Sandwell Council House, Oldbury (Hybrid) Information Pack: Job Descriptions | We Are Sandwell Closing Date: 11/05/2026 Sandwell Council’s Environment & Public Protection Division is seeking a Head of Service – Public Realm to join its established team. As Head of Service, you will provide strategic and operational leadership for designated service areas, ensuring delivery aligns with the Council Plan and wider corporate priorities. You will lead service planning, performance improvement and transformation, manage significant budgets, and provide high‑level professional advice to senior officers, Cabinet Members and elected members. Working collaboratively across the organisation, you will contribute to corporate strategy, lead cross‑council initiatives, and deputise for the Service Director as required to ensure effective, efficient and customer‑focused service delivery. In this role you will: • Provide high‑level professional advice to the Council, Cabinet Members and senior leaders on public realm, grounds maintenance and countryside services, preparing and presenting clear, evidence‑based reports., • Lead the development and maintenance of the Council’s public realm, maximising resident enjoyment and utility while minimising antisocial behaviour., • Deliver a consistent, reliable and cost‑effective grounds maintenance service, ensuring agreed and published standards across public realm, open and green spaces., • Ensure the high‑quality maintenance of parks and open spaces, supporting safe, welcoming and attractive environments for residents and visitors., • Lead the management and development of the Council’s countryside services, including responsibility for waterbodies and natural assets., • Ensure effective integration between the Council’s internal grounds maintenance services and the Integrated Waste and Street Cleansing Contract, maintaining high standards of street cleanliness., • Ensure the Council’s tree stock is managed effectively, balancing public safety, environmental sustainability and long‑term asset health., • Maintain the visual presentation of the borough through the prompt clearance of fly‑tipping, working closely with Public Protection colleagues to reduce incidents through improved enforcement., • Manage external commissions for assigned services, including those delivered with Housing colleagues, ensuring services meet agreed standards and are fully recharged., • Act as the Council’s professional lead on greening and rewilding, identifying, delivering and communicating opportunities that support biodiversity and climate ambitions., • Work with senior colleagues to deliver capital improvement projects in parks and open spaces, ensuring projects are delivered robustly to time, cost and quality., • Promote and maintain the highest standards of animal welfare across the Council’s open spaces and visitor attractions., • Lead and support managers through effective performance management, adopting a high‑support / high‑challenge approach that drives accountability and improvement., • Ensure robust financial and resource management, delivering agreed outcomes and performance targets on time and within budget., • Represent the Council externally, strengthening partnerships, sharing best practice and enhancing the Council’s reputation regionally and nationally., • Champion health, safety, wellbeing, equality, diversity and inclusion, modelling the highest standards of public service leadership at all times. Attributes that you would bring to the role: • Senior leadership experience within public realm, grounds maintenance, environmental services or open‑space management in a complex operational environment., • A strong understanding of public realm operations, asset management and the delivery of services that balance community use, safety and environmental sustainability., • Proven experience of managing outsourced and commissioned services, including contract performance, integration and value‑for‑money delivery., • Knowledge of tree management, countryside services or green infrastructure, with a commitment to biodiversity, greening and rewilding agendas., • Experience of delivering capital projects and service improvements within tight governance, budget and performance frameworks., • Confidence and credibility in advising elected members and senior leaders on operational, financial and reputational issues., • Strong financial and performance‑management capability, with experience of managing budgets, resources and outcomes., • A collaborative leadership style, with experience of working across services and with partner organisations to deliver shared outcomes., • A people‑focused approach, with a proven track record of engaging, developing and motivating managers and teams., • High levels of professional integrity, resilience and judgement, reflecting the standards expected of senior public office holders., • A clear commitment to the Council’s values, the ‘One Team’ culture and being a visible champion for change and continuous improvement. Why Sandwell Council? At Sandwell Council, our work has a real impact. We are proud to be a values‑led organisation that supports its employees with excellent benefits, a competitive remuneration package, and a strong focus on development. By joining us, you’ll play a key role in delivering services that make a real and lasting difference to thousands of people across the borough. To find out more, please visit our careers page: We Are Sandwell – We Are Sandwell Please submit a CV and supporting statement to Sukhy Lall on Click here to find out more about our One Team Framework: Values and Behaviours We reserve the right to close this vacancy early should a high number of applications be received. Applicants are therefore strongly encouraged to apply as soon as possible. If you are an internal candidate and currently at risk, please let the recruiting manager know. We place equality, diversity and inclusion at the core of who we are and how we lead, where every voice matters. At Sandwell, we recognise and value the richness that comes from diverse lived experiences, perspectives, backgrounds and identities. This diversity makes us a stronger and more effective council. We welcome applications from all backgrounds and are committed to building a workplace where everyone feels they belong, are treated fairly, and have the opportunity to thrive. Creating an environment where colleagues feel respected, supported and able to contribute fully is central to our culture and the way we work. We are committed to ensuring that all applicants and employees have equitable access to opportunities. Reasonable adjustments are available throughout the recruitment process and within the workplace so that everyone has the support they need to perform at their best and succeed in their role. If you have any questions relating to equality, diversity, and inclusion, you can contact the EDI Team at . If you wish to apply as Care Leaver or a Disability Confident candidate, please make sure to state this when submitting your CV. If you have a disability and require assistance in submitting your CV, please contact

Job title: Head of Service – Waste and Fleet Services Grade/Salary: Band Hay 1 (circa £80,000) Contract Type: Full time, Permanent Hours: 37 hours Location: Sandwell Council House, Oldbury (Hybrid) Information Pack: ___ Closing Date: 11/05/2026 Sandwell Council’s Environment & Public Protection Division is seeking a Head of Service – Waste and Fleet Services to join its established team. As Head of Service, you will provide strategic and operational leadership for designated service areas, ensuring delivery aligns with the Council Plan and wider corporate priorities. You will lead service planning, performance improvement and transformation, manage significant budgets, and provide high‑level professional advice to senior officers, Cabinet Members and elected members. Working collaboratively across the organisation, you will contribute to corporate strategy, lead cross‑council initiatives, and deputise for the Service Director as required to ensure effective, efficient and customer‑focused service delivery. In this role you will: • Provide high‑level professional advice to the Council, Cabinet Members and senior leaders on waste, street cleansing and fleet services, preparing and presenting evidence‑based reports and recommendations., • Act as the operational client for the Council’s Integrated Waste and Street Cleansing Contract and the Waste‑to‑Resource (W2R) disposal contract, ensuring strong client‑side governance and value for money., • Work in partnership with service providers to deliver high‑quality household waste and recycling services, maximising recycling rates and customer satisfaction., • Ensure waste disposal arrangements are sustainable, cost‑effective and aligned with best‑value principles., • Lead the development and continuous improvement of end‑to‑end customer processes, ensuring services are accessible, efficient and customer‑focused., • Through contractual arrangements, support the maintenance of high standards of street cleanliness and the prompt clearance of fly‑tipping., • Provide expert professional advice on waste, fleet and related services, with particular emphasis on new and emerging legislation and best practice., • Lead the delivery of an effective, compliant and efficient Fleet Service, ensuring all vehicles and equipment meet legislative, licensing and safety requirements., • Ensure the Council’s vehicle and equipment fleet is optimised, shared where possible, and surplus assets are identified and disposed of appropriately., • Drive the development of an environmentally sustainable fleet, supporting the transition to lower‑emission vehicles where practical and affordable., • Ensure robust financial and resource management across all areas of responsibility, delivering agreed performance outcomes on time and within budget., • Lead and support managers through effective performance management, adopting a constructive high‑support / high‑challenge approach., • Represent the Council externally with partners, agencies and professional networks, strengthening the Council’s reputation and influence regionally and nationally., • Champion health, safety, wellbeing, equality, diversity and inclusion, modelling the highest standards of public service and professional conduct. Attributes that you would bring to the role: • Proven experience operating at a senior level within waste, environmental, infrastructure or similarly complex operational services., • Strong client‑side contract management capability, including experience of managing large‑scale outsourced services and strategic partnerships., • A sound understanding of waste, recycling, fleet and environmental legislation, with the ability to translate regulatory change into effective service delivery., • Demonstrable financial and commercial acumen, including budget management, cost control and value‑for‑money decision‑making., • A customer‑focused mindset, with experience of improving end‑to‑end service processes and enhancing the customer journey., • The ability to work collaboratively with elected members, senior leaders, service providers and partners to resolve complex or sensitive issues., • Strong people‑management skills, with a track record of leading performance, engagement and staff development in line with HR and OD best practice., • A proactive, improvement‑focused approach, with experience of service transformation, sustainability initiatives and continuous improvement., • High levels of professional integrity, resilience and judgement, reflecting the standards expected of senior public office holders., • A commitment to the Council’s values and ‘One Team’ culture, acting as a visible champion for change, accountability and collaboration. Why Sandwell Council? At Sandwell Council, our work has a real impact. We are proud to be a values‑led organisation that supports its employees with excellent benefits, a competitive remuneration package, and a strong focus on development. By joining us, you’ll play a key role in delivering services that make a real and lasting difference to thousands of people across the borough. To find out more, please visit our careers page: ___ Please submit a CV and supporting statement to Sukhy Lall on ___to find out more about our One Team Framework: Values and Behaviours We reserve the right to close this vacancy early should a high number of applications be received. Applicants are therefore strongly encouraged to apply as soon as possible. If you are an internal candidate and currently at risk, please let the recruiting manager know. We place equality, diversity and inclusion at the core of who we are and how we lead, where every voice matters. At Sandwell, we recognise and value the richness that comes from diverse lived experiences, perspectives, backgrounds and identities. This diversity makes us a stronger and more effective council. We welcome applications from all backgrounds and are committed to building a workplace where everyone feels they belong, are treated fairly, and have the opportunity to thrive. Creating an environment where colleagues feel respected, supported and able to contribute fully is central to our culture and the way we work. We are committed to ensuring that all applicants and employees have equitable access to opportunities. Reasonable adjustments are available throughout the recruitment process and within the workplace so that everyone has the support they need to perform at their best and succeed in their role. If you have any questions relating to equality, diversity, and inclusion, you can contact the EDI Team at . If you wish to apply as Care Leaver or a Disability Confident candidate, please make sure to state this when submitting your CV. If you have a disability and require assistance in submitting your CV, please contact

Job title: Head of Service – Public Realm Grade/Salary: Band Hay 1 (circa £80,000) Contract Type: Full time, Permanent Hours: 37 hours Location: Sandwell Council House, Oldbury (Hybrid) Information Pack: ___ Closing Date: 11/05/2026 Sandwell Council’s Environment & Public Protection Division is seeking a Head of Service – Public Realm to join its established team. As Head of Service, you will provide strategic and operational leadership for designated service areas, ensuring delivery aligns with the Council Plan and wider corporate priorities. You will lead service planning, performance improvement and transformation, manage significant budgets, and provide high‑level professional advice to senior officers, Cabinet Members and elected members. Working collaboratively across the organisation, you will contribute to corporate strategy, lead cross‑council initiatives, and deputise for the Service Director as required to ensure effective, efficient and customer‑focused service delivery. In this role you will: • Provide high‑level professional advice to the Council, Cabinet Members and senior leaders on public realm, grounds maintenance and countryside services, preparing and presenting clear, evidence‑based reports., • Lead the development and maintenance of the Council’s public realm, maximising resident enjoyment and utility while minimising antisocial behaviour., • Deliver a consistent, reliable and cost‑effective grounds maintenance service, ensuring agreed and published standards across public realm, open and green spaces., • Ensure the high‑quality maintenance of parks and open spaces, supporting safe, welcoming and attractive environments for residents and visitors., • Lead the management and development of the Council’s countryside services, including responsibility for waterbodies and natural assets., • Ensure effective integration between the Council’s internal grounds maintenance services and the Integrated Waste and Street Cleansing Contract, maintaining high standards of street cleanliness., • Ensure the Council’s tree stock is managed effectively, balancing public safety, environmental sustainability and long‑term asset health., • Maintain the visual presentation of the borough through the prompt clearance of fly‑tipping, working closely with Public Protection colleagues to reduce incidents through improved enforcement., • Manage external commissions for assigned services, including those delivered with Housing colleagues, ensuring services meet agreed standards and are fully recharged., • Act as the Council’s professional lead on greening and rewilding, identifying, delivering and communicating opportunities that support biodiversity and climate ambitions., • Work with senior colleagues to deliver capital improvement projects in parks and open spaces, ensuring projects are delivered robustly to time, cost and quality., • Promote and maintain the highest standards of animal welfare across the Council’s open spaces and visitor attractions., • Lead and support managers through effective performance management, adopting a high‑support / high‑challenge approach that drives accountability and improvement., • Ensure robust financial and resource management, delivering agreed outcomes and performance targets on time and within budget., • Represent the Council externally, strengthening partnerships, sharing best practice and enhancing the Council’s reputation regionally and nationally., • Champion health, safety, wellbeing, equality, diversity and inclusion, modelling the highest standards of public service leadership at all times. Attributes that you would bring to the role: • Senior leadership experience within public realm, grounds maintenance, environmental services or open‑space management in a complex operational environment., • A strong understanding of public realm operations, asset management and the delivery of services that balance community use, safety and environmental sustainability., • Proven experience of managing outsourced and commissioned services, including contract performance, integration and value‑for‑money delivery., • Knowledge of tree management, countryside services or green infrastructure, with a commitment to biodiversity, greening and rewilding agendas., • Experience of delivering capital projects and service improvements within tight governance, budget and performance frameworks., • Confidence and credibility in advising elected members and senior leaders on operational, financial and reputational issues., • Strong financial and performance‑management capability, with experience of managing budgets, resources and outcomes., • A collaborative leadership style, with experience of working across services and with partner organisations to deliver shared outcomes., • A people‑focused approach, with a proven track record of engaging, developing and motivating managers and teams., • High levels of professional integrity, resilience and judgement, reflecting the standards expected of senior public office holders., • A clear commitment to the Council’s values, the ‘One Team’ culture and being a visible champion for change and continuous improvement. Why Sandwell Council? At Sandwell Council, our work has a real impact. We are proud to be a values‑led organisation that supports its employees with excellent benefits, a competitive remuneration package, and a strong focus on development. By joining us, you’ll play a key role in delivering services that make a real and lasting difference to thousands of people across the borough. To find out more, please visit our careers page: ___ Please submit a CV and supporting statement to Sukhy Lall on ___to find out more about our One Team Framework: Values and Behaviours We reserve the right to close this vacancy early should a high number of applications be received. Applicants are therefore strongly encouraged to apply as soon as possible. If you are an internal candidate and currently at risk, please let the recruiting manager know. We place equality, diversity and inclusion at the core of who we are and how we lead, where every voice matters. At Sandwell, we recognise and value the richness that comes from diverse lived experiences, perspectives, backgrounds and identities. This diversity makes us a stronger and more effective council. We welcome applications from all backgrounds and are committed to building a workplace where everyone feels they belong, are treated fairly, and have the opportunity to thrive. Creating an environment where colleagues feel respected, supported and able to contribute fully is central to our culture and the way we work. We are committed to ensuring that all applicants and employees have equitable access to opportunities. Reasonable adjustments are available throughout the recruitment process and within the workplace so that everyone has the support they need to perform at their best and succeed in their role. If you have any questions relating to equality, diversity, and inclusion, you can contact the EDI Team at . If you wish to apply as Care Leaver or a Disability Confident candidate, please make sure to state this when submitting your CV. If you have a disability and require assistance in submitting your CV, please contact

Job title: Head of Service – Public Protection Grade/Salary: Band Hay 1 (circa £80,000) Contract Type: Full time, Permanent Hours: 37 hours Location: Sandwell Council House, Oldbury (Hybrid) Information Pack: Job Descriptions | We Are Sandwell Closing Date: 11/05/2026 Sandwell Council’s Environment & Public Protection Division is seeking a Head of Service – Public Protection to join its established team. As Head of Service, you will provide strategic and operational leadership for designated service areas, ensuring delivery aligns with the Council Plan and wider corporate priorities. You will lead service planning, performance improvement and transformation, manage significant budgets, and provide high‑level professional advice to senior officers, Cabinet Members and elected members. Working collaboratively across the organisation, you will contribute to corporate strategy, lead cross‑council initiatives, and deputise for the Service Director as required to ensure effective, efficient and customer‑focused service delivery. In this role you will: • Provide high‑level professional advice to the Council, Cabinet Members and senior leaders on environmental protection, regulatory and public protection services, preparing and presenting robust, evidence‑based reports., • Lead the effective and efficient delivery of the Council’s environmental protection and environmental enforcement services, ensuring statutory compliance and high professional standards., • Deliver customer‑focused Regulatory Services, including general licensing and taxi licensing, and fulfil the Council’s responsibilities as a Licensing Authority and local Weights and Measures Authority., • Lead the Council’s work on animal health and welfare, promoting the Animal Welfare Charter across the organisation and local communities., • Ensure the Council fulfils its statutory duties relating to pest control and infestations under relevant legislation, including the Prevention of Damage by Pests Act 1949 and the Environmental Protection Act 1990., • Support responsible business practices and protect residents through an effective Trading Standards service, including product safety and underage sales enforcement., • Ensure delivery of the Council’s Environmental Health responsibilities, including food hygiene and safety, statutory nuisance and health and safety enforcement., • Work closely with the Head of Public Realm to maintain high standards of street cleanliness through coordinated enforcement, with a particular focus on reducing fly‑tipping., • Lead the management and coordinated response to unauthorised encampments, working with internal and external partners to minimise impacts on residents., • Ensure the Council delivers its responsibilities under the Duty to Protect, safeguarding vulnerable individuals and communities., • Manage and coordinate the Environment and Public Protection Business Support Team, ensuring efficient and effective service support., • Provide expert advice on new and emerging legislation and best practice across environmental health, regulatory and enforcement functions., • Lead and support managers through effective performance management, adopting a high‑support / high‑challenge approach to drive improvement., • Ensure robust financial and resource management, delivering agreed outcomes and performance targets on time and within budget., • Represent the Council externally, building strong professional networks and partnerships to enhance reputation, learning and benchmarking., • Champion health, safety, wellbeing, equality, diversity and inclusion, consistently modelling the highest standards of public service leadership. Attributes that you would bring to the role: • Senior leadership experience within environmental health, regulatory services, public protection or enforcement‑based services in a complex, regulated environment., • Strong knowledge of environmental health, licensing, trading standards and enforcement legislation, with the ability to respond effectively to legislative change., • Proven ability to balance statutory responsibilities, customer focus and proportionate enforcement., • Experience of leading multi‑disciplinary teams and coordinating services across organisational boundaries., • Confidence and credibility in advising elected members and senior leaders on complex, sensitive and high‑risk issues., • Strong financial and performance‑management capability, with experience of delivering services within tight governance and budgetary controls., • A collaborative, partnership‑focused approach, with experience of working effectively with internal services, partner agencies and businesses., • A people‑centred leadership style, with a track record of engaging, motivating and developing teams in line with HR and OD best practice., • High levels of professional integrity, resilience and sound judgement, reflecting the standards expected of senior public office holders., • A strong commitment to the Council’s values, the ‘One Team’ culture and being a visible champion for change and continuous improvement. Why Sandwell Council? At Sandwell Council, our work has a real impact. We are proud to be a values‑led organisation that supports its employees with excellent benefits, a competitive remuneration package, and a strong focus on development. By joining us, you’ll play a key role in delivering services that make a real and lasting difference to thousands of people across the borough. To find out more, please visit our careers page: We Are Sandwell – We Are Sandwell Please submit a CV and supporting statement to Sukhy Lall on Click here to find out more about our One Team Framework: Values and Behaviours We reserve the right to close this vacancy early should a high number of applications be received. Applicants are therefore strongly encouraged to apply as soon as possible. If you are an internal candidate and currently at risk, please let the recruiting manager know. We place equality, diversity and inclusion at the core of who we are and how we lead, where every voice matters. At Sandwell, we recognise and value the richness that comes from diverse lived experiences, perspectives, backgrounds and identities. This diversity makes us a stronger and more effective council. We welcome applications from all backgrounds and are committed to building a workplace where everyone feels they belong, are treated fairly, and have the opportunity to thrive. Creating an environment where colleagues feel respected, supported and able to contribute fully is central to our culture and the way we work. We are committed to ensuring that all applicants and employees have equitable access to opportunities. Reasonable adjustments are available throughout the recruitment process and within the workplace so that everyone has the support they need to perform at their best and succeed in their role. If you have any questions relating to equality, diversity, and inclusion, you can contact the EDI Team at . If you wish to apply as Care Leaver or a Disability Confident candidate, please make sure to state this when submitting your CV. If you have a disability and require assistance in submitting your CV, please contact

Delivery & Governance Manager | PM | Leadership | Birmingham | Hybrid | Permanent We are working with one of the 'Big 8' audit, tax and consulting services organisations in the UK and are looking for an experienced Delivery & Governance Manager to drive execution across a portfolio of AI, automation, and digital skills initiatives. This is very much a hands‑on delivery leadership role, operating across multiple workstreams in a fast‑moving internal technology environment. You will work closely with senior leadership who own strategy and prioritisation, translating direction into clear, coordinated, and predictable delivery. The Role You will be responsible for end‑to‑end delivery, visibility, and coordination across a portfolio of initiatives, ensuring progress, risks, dependencies, and blockers are actively managed and resolved. This role suits someone who thrives in complex, multi‑team environments, is comfortable working with ambiguity, and enjoys turning strategy into execution. • Full time permanent role, • Hybrid role (2/3 days per week on‑site in Birmingham), • Salary - Competitive (DOE) RESPONSIBILITIES • Coordinating delivery across AI, automation, and digital skills workstreams, • Translating senior‑level priorities into structured, trackable delivery plans, • Maintaining real‑time visibility of progress, risks, dependencies, and constraints, • Actively managing cross‑team dependencies and unblocking delivery issues, • Working directly with delivery owners and stakeholders to maintain momentum, • Owning RAID management across the portfolio, • Facilitating delivery governance forums, • Providing concise, high‑quality reporting to senior leadership REQUIREMENTS • 7+ years’ experience in delivery, project, or programme management, • Professional services or advisory environment experience, • Portfolio or multi‑workstream delivery leadership, • Improving delivery flow, transparency, or governance at scale, • Agile certifications (PSM / CSM or equivalent), • Background in technology, digital, or transformation environments, • Strong RAID, dependency, and delivery governance capability, • Experience using delivery tools such as Jira, Monday.com, or Confluence, • Exposure to Agile delivery, Scrum Mastery, or delivery facilitation Why Apply? • High‑impact role working closely with senior leadership, • Clear separation of strategy and execution, giving you ownership of delivery quality, • Opportunity to influence how delivery is run across a growing digital portfolio, • Broad exposure to AI, automation, and future‑focused capability initiatives, • Hybrid working with a strong Birmingham‑based team If this sounds of interest, please apply directly for immediate consideration. Delivery & Governance Manager | PM | Leadership | Birmingham | Hybrid | Permanent

Job title: Head of Service – Public Protection Grade/Salary: Band Hay 1 (circa £80,000) Contract Type: Full time, Permanent Hours: 37 hours Location: Sandwell Council House, Oldbury (Hybrid) Information Pack: ___ Closing Date: 11/05/2026 Sandwell Council’s Environment & Public Protection Division is seeking a Head of Service – Public Protection to join its established team. As Head of Service, you will provide strategic and operational leadership for designated service areas, ensuring delivery aligns with the Council Plan and wider corporate priorities. You will lead service planning, performance improvement and transformation, manage significant budgets, and provide high‑level professional advice to senior officers, Cabinet Members and elected members. Working collaboratively across the organisation, you will contribute to corporate strategy, lead cross‑council initiatives, and deputise for the Service Director as required to ensure effective, efficient and customer‑focused service delivery. In this role you will: • Provide high‑level professional advice to the Council, Cabinet Members and senior leaders on environmental protection, regulatory and public protection services, preparing and presenting robust, evidence‑based reports., • Lead the effective and efficient delivery of the Council’s environmental protection and environmental enforcement services, ensuring statutory compliance and high professional standards., • Deliver customer‑focused Regulatory Services, including general licensing and taxi licensing, and fulfil the Council’s responsibilities as a Licensing Authority and local Weights and Measures Authority., • Lead the Council’s work on animal health and welfare, promoting the Animal Welfare Charter across the organisation and local communities., • Ensure the Council fulfils its statutory duties relating to pest control and infestations under relevant legislation, including the Prevention of Damage by Pests Act 1949 and the Environmental Protection Act 1990., • Support responsible business practices and protect residents through an effective Trading Standards service, including product safety and underage sales enforcement., • Ensure delivery of the Council’s Environmental Health responsibilities, including food hygiene and safety, statutory nuisance and health and safety enforcement., • Work closely with the Head of Public Realm to maintain high standards of street cleanliness through coordinated enforcement, with a particular focus on reducing fly‑tipping., • Lead the management and coordinated response to unauthorised encampments, working with internal and external partners to minimise impacts on residents., • Ensure the Council delivers its responsibilities under the Duty to Protect, safeguarding vulnerable individuals and communities., • Manage and coordinate the Environment and Public Protection Business Support Team, ensuring efficient and effective service support., • Provide expert advice on new and emerging legislation and best practice across environmental health, regulatory and enforcement functions., • Lead and support managers through effective performance management, adopting a high‑support / high‑challenge approach to drive improvement., • Ensure robust financial and resource management, delivering agreed outcomes and performance targets on time and within budget., • Represent the Council externally, building strong professional networks and partnerships to enhance reputation, learning and benchmarking., • Champion health, safety, wellbeing, equality, diversity and inclusion, consistently modelling the highest standards of public service leadership. Attributes that you would bring to the role: • Senior leadership experience within environmental health, regulatory services, public protection or enforcement‑based services in a complex, regulated environment., • Strong knowledge of environmental health, licensing, trading standards and enforcement legislation, with the ability to respond effectively to legislative change., • Proven ability to balance statutory responsibilities, customer focus and proportionate enforcement., • Experience of leading multi‑disciplinary teams and coordinating services across organisational boundaries., • Confidence and credibility in advising elected members and senior leaders on complex, sensitive and high‑risk issues., • Strong financial and performance‑management capability, with experience of delivering services within tight governance and budgetary controls., • A collaborative, partnership‑focused approach, with experience of working effectively with internal services, partner agencies and businesses., • A people‑centred leadership style, with a track record of engaging, motivating and developing teams in line with HR and OD best practice., • High levels of professional integrity, resilience and sound judgement, reflecting the standards expected of senior public office holders., • A strong commitment to the Council’s values, the ‘One Team’ culture and being a visible champion for change and continuous improvement. Why Sandwell Council? At Sandwell Council, our work has a real impact. We are proud to be a values‑led organisation that supports its employees with excellent benefits, a competitive remuneration package, and a strong focus on development. By joining us, you’ll play a key role in delivering services that make a real and lasting difference to thousands of people across the borough. To find out more, please visit our careers page: ___ Please submit a CV and supporting statement to Sukhy Lall on ___to find out more about our One Team Framework: Values and Behaviours We reserve the right to close this vacancy early should a high number of applications be received. Applicants are therefore strongly encouraged to apply as soon as possible. If you are an internal candidate and currently at risk, please let the recruiting manager know. We place equality, diversity and inclusion at the core of who we are and how we lead, where every voice matters. At Sandwell, we recognise and value the richness that comes from diverse lived experiences, perspectives, backgrounds and identities. This diversity makes us a stronger and more effective council. We welcome applications from all backgrounds and are committed to building a workplace where everyone feels they belong, are treated fairly, and have the opportunity to thrive. Creating an environment where colleagues feel respected, supported and able to contribute fully is central to our culture and the way we work. We are committed to ensuring that all applicants and employees have equitable access to opportunities. Reasonable adjustments are available throughout the recruitment process and within the workplace so that everyone has the support they need to perform at their best and succeed in their role. If you have any questions relating to equality, diversity, and inclusion, you can contact the EDI Team at . If you wish to apply as Care Leaver or a Disability Confident candidate, please make sure to state this when submitting your CV. If you have a disability and require assistance in submitting your CV, please contact

Job title: Head of Service – Waste and Fleet Services Grade/Salary: Band Hay 1 (circa £80,000) Contract Type: Full time, Permanent Hours: 37 hours Location: Sandwell Council House, Oldbury (Hybrid) Information Pack: Job Descriptions | We Are Sandwell Closing Date: 11/05/2026 Sandwell Council’s Environment & Public Protection Division is seeking a Head of Service – Waste and Fleet Services to join its established team. As Head of Service, you will provide strategic and operational leadership for designated service areas, ensuring delivery aligns with the Council Plan and wider corporate priorities. You will lead service planning, performance improvement and transformation, manage significant budgets, and provide high‑level professional advice to senior officers, Cabinet Members and elected members. Working collaboratively across the organisation, you will contribute to corporate strategy, lead cross‑council initiatives, and deputise for the Service Director as required to ensure effective, efficient and customer‑focused service delivery. In this role you will: • Provide high‑level professional advice to the Council, Cabinet Members and senior leaders on waste, street cleansing and fleet services, preparing and presenting evidence‑based reports and recommendations., • Act as the operational client for the Council’s Integrated Waste and Street Cleansing Contract and the Waste‑to‑Resource (W2R) disposal contract, ensuring strong client‑side governance and value for money., • Work in partnership with service providers to deliver high‑quality household waste and recycling services, maximising recycling rates and customer satisfaction., • Ensure waste disposal arrangements are sustainable, cost‑effective and aligned with best‑value principles., • Lead the development and continuous improvement of end‑to‑end customer processes, ensuring services are accessible, efficient and customer‑focused., • Through contractual arrangements, support the maintenance of high standards of street cleanliness and the prompt clearance of fly‑tipping., • Provide expert professional advice on waste, fleet and related services, with particular emphasis on new and emerging legislation and best practice., • Lead the delivery of an effective, compliant and efficient Fleet Service, ensuring all vehicles and equipment meet legislative, licensing and safety requirements., • Ensure the Council’s vehicle and equipment fleet is optimised, shared where possible, and surplus assets are identified and disposed of appropriately., • Drive the development of an environmentally sustainable fleet, supporting the transition to lower‑emission vehicles where practical and affordable., • Ensure robust financial and resource management across all areas of responsibility, delivering agreed performance outcomes on time and within budget., • Lead and support managers through effective performance management, adopting a constructive high‑support / high‑challenge approach., • Represent the Council externally with partners, agencies and professional networks, strengthening the Council’s reputation and influence regionally and nationally., • Champion health, safety, wellbeing, equality, diversity and inclusion, modelling the highest standards of public service and professional conduct. Attributes that you would bring to the role: • Proven experience operating at a senior level within waste, environmental, infrastructure or similarly complex operational services., • Strong client‑side contract management capability, including experience of managing large‑scale outsourced services and strategic partnerships., • A sound understanding of waste, recycling, fleet and environmental legislation, with the ability to translate regulatory change into effective service delivery., • Demonstrable financial and commercial acumen, including budget management, cost control and value‑for‑money decision‑making., • A customer‑focused mindset, with experience of improving end‑to‑end service processes and enhancing the customer journey., • The ability to work collaboratively with elected members, senior leaders, service providers and partners to resolve complex or sensitive issues., • Strong people‑management skills, with a track record of leading performance, engagement and staff development in line with HR and OD best practice., • A proactive, improvement‑focused approach, with experience of service transformation, sustainability initiatives and continuous improvement., • High levels of professional integrity, resilience and judgement, reflecting the standards expected of senior public office holders., • A commitment to the Council’s values and ‘One Team’ culture, acting as a visible champion for change, accountability and collaboration. Why Sandwell Council? At Sandwell Council, our work has a real impact. We are proud to be a values‑led organisation that supports its employees with excellent benefits, a competitive remuneration package, and a strong focus on development. By joining us, you’ll play a key role in delivering services that make a real and lasting difference to thousands of people across the borough. To find out more, please visit our careers page: We Are Sandwell – We Are Sandwell Please submit a CV and supporting statement to Sukhy Lall on Click here to find out more about our One Team Framework: Values and Behaviours We reserve the right to close this vacancy early should a high number of applications be received. Applicants are therefore strongly encouraged to apply as soon as possible. If you are an internal candidate and currently at risk, please let the recruiting manager know. We place equality, diversity and inclusion at the core of who we are and how we lead, where every voice matters. At Sandwell, we recognise and value the richness that comes from diverse lived experiences, perspectives, backgrounds and identities. This diversity makes us a stronger and more effective council. We welcome applications from all backgrounds and are committed to building a workplace where everyone feels they belong, are treated fairly, and have the opportunity to thrive. Creating an environment where colleagues feel respected, supported and able to contribute fully is central to our culture and the way we work. We are committed to ensuring that all applicants and employees have equitable access to opportunities. Reasonable adjustments are available throughout the recruitment process and within the workplace so that everyone has the support they need to perform at their best and succeed in their role. If you have any questions relating to equality, diversity, and inclusion, you can contact the EDI Team at . If you wish to apply as Care Leaver or a Disability Confident candidate, please make sure to state this when submitting your CV. If you have a disability and require assistance in submitting your CV, please contact

Job title: Head of Service – Parks & Visitor Services Grade/Salary: Band Hay 1 (circa £80,000) Contract Type: Full time, Permanent Hours: 37 hours Location: Sandwell Council House, Oldbury (Hybrid) Information Pack: ___ Closing Date: 11/05/2026 Sandwell Council’s Environment & Public Protection Division is seeking a Head of Service – Parks & Visitor Services to join its established team. As Head of Service, you will provide strategic and operational leadership for designated service areas, ensuring delivery aligns with the Council Plan and wider corporate priorities. You will lead service planning, performance improvement and transformation, manage significant budgets, and provide high‑level professional advice to senior officers, Cabinet Members and elected members. Working collaboratively across the organisation, you will contribute to corporate strategy, lead cross‑council initiatives, and deputise for the Service Director as required to ensure effective, efficient and customer‑focused service delivery. In this role you will: • Provide strategic and operational leadership for the Council’s parks and visitor services, delivering high‑quality, inclusive and customer‑focused experiences for residents and visitors., • Maximise the use, enjoyment and accessibility of parks and attractions, ensuring they are valued community assets that balance public enjoyment with environmental sustainability., • Drive commercial performance and financial sustainability across the service, including catering, retail, attractions and concessions., • Lead the development and delivery of engaging events programmes that attract residents to parks and open spaces and support the Council’s wider civic and corporate priorities., • Ensure the highest standards of operational management, securing and maintaining external accreditations and recognition such as Green Flag and Visit England where possible., • Lead the procurement, commissioning and management of external operators and concession contracts where these deliver best value., • Work with senior colleagues to deliver capital investment and improvement projects in parks and open spaces, ensuring delivery to time, cost and quality., • Promote and maintain the highest standards of animal welfare across the Council’s open spaces and visitor attractions., • Provide high‑level, evidence‑based professional advice to the Council, Cabinet Members and senior leaders, including the preparation and presentation of reports., • Lead, motivate and develop managers and teams through effective performance management, creating a culture of accountability, inclusion and high performance., • Ensure robust financial management, with clear accountability for budgets, resources, risks, outcomes and performance targets., • Represent the Council externally, building effective partnerships, contributing regionally and nationally, and enhancing the Council’s reputation., • Champion health, safety, wellbeing, equality, diversity and inclusion, consistently modelling the highest standards of public service leadership. Attributes that you would bring to the role: • Proven senior leadership experience within a complex, customer‑facing service, ideally within a public sector or similarly accountable environment., • The ability to successfully balance commercial opportunity, community value and environmental responsibility., • Demonstrable experience of service transformation, continuous improvement and delivering change at scale., • Strong financial and commercial acumen, with experience of budget management, commissioning and value‑for‑money decision‑making., • Credibility and confidence to advise senior officers and Elected Members on complex or sensitive issues., • Excellent stakeholder management and partnership‑working skills, with experience of influencing across organisational boundaries., • A strong people‑focused leadership style, with a track record of engaging, developing and empowering managers and teams., • A clear commitment to high standards of governance, health and safety, animal welfare and legislative compliance., • Professional integrity, resilience and sound judgement, reflecting the highest standards expected of public office holders., • A commitment to the Council’s values, the ‘One Team’ culture and being a visible champion of change and continuous service improvement. Why Sandwell Council? At Sandwell Council, our work has a real impact. We are proud to be a values‑led organisation that supports its employees with excellent benefits, a competitive remuneration package, and a strong focus on development. By joining us, you’ll play a key role in delivering services that make a real and lasting difference to thousands of people across the borough. To find out more, please visit our careers page: ___ Please submit a CV and supporting statement to Sukhy Lall on ___to find out more about our One Team Framework: Values and Behaviours We reserve the right to close this vacancy early should a high number of applications be received. Applicants are therefore strongly encouraged to apply as soon as possible. If you are an internal candidate and currently at risk, please let the recruiting manager know. We place equality, diversity and inclusion at the core of who we are and how we lead, where every voice matters. At Sandwell, we recognise and value the richness that comes from diverse lived experiences, perspectives, backgrounds and identities. This diversity makes us a stronger and more effective council. We welcome applications from all backgrounds and are committed to building a workplace where everyone feels they belong, are treated fairly, and have the opportunity to thrive. Creating an environment where colleagues feel respected, supported and able to contribute fully is central to our culture and the way we work. We are committed to ensuring that all applicants and employees have equitable access to opportunities. Reasonable adjustments are available throughout the recruitment process and within the workplace so that everyone has the support they need to perform at their best and succeed in their role. If you have any questions relating to equality, diversity, and inclusion, you can contact the EDI Team at . If you wish to apply as Care Leaver or a Disability Confident candidate, please make sure to state this when submitting your CV. If you have a disability and require assistance in submitting your CV, please contact

Job Titles: Assistant Risk Manager, Risk Manager, Senior Risk Manager.\n Location: Manchester\n Contract: Permanent, Full Time.\n Salary: Salaries range from £35,000 to £70,000, depending on job title and candidate experience.\n\nAre you ready to play a key role in delivering some of the most high profile infrastructure projects in the UK and beyond? Aldwych Consulting are currently working with a leading global construction consultancy that's expanding its Project & Programme Services team.\n\nThis is a fantastic opportunity to join a collaborative environment where your voice is heard, your development is supported, and your work genuinely makes an impact on communities and the environment. From major energy transformation programmes to nationally significant rail projects, aviation hubs, and strategic highways, you'll be at the heart of shaping complex, large scale delivery.\n\nWhy consider this opportunity?\n\nYou'll be joining a business that truly embraces flexible working. Whether you're looking for remote options, adjusted hours, or additional leave during school holidays, they're committed to supporting work life balance in a meaningful way. They also actively support career returners and are passionate about developing talent at every stage.\n\nThe Opportunity:\n\nWe are currently recruiting for a variety of Risk Manager opportunities. The job titles range from Assistant Risk Manager, to Senior Risk Manager. In this role you will take ownership of delivering high quality risk management services across major programmes and projects.\n\nYou'll work closely with clients and project teams to proactively identify, analyse, and manage risk, helping to drive better decision making and successful project outcomes.\n\nKey Responsibilities\n\nAssistant Level:\n\nSupport the successful delivery of risk management services in a consistent, professional manner with the aim of exceeding client expectations.\nImplement effective risk management activities to actively reduce risk exposure and uncertainty on projects & programmes.\nSupport development and implementation of risk management approaches/systems for clients, incorporating best practice and procedures.\nFacilitate workshops and engage with project teams to ensure the effective implementation of risk management.\nSupport risk analyses using industry recognised software / databases.\nSupport preparation of risk reports summarising outputs to suit needs of the project / programme.\nManager / Senior Level:\n\nEnsure the successful delivery of risk management services in a consistent, professional manner with the aim of exceeding client expectations.\nImplement effective risk management activities to actively reduce risk exposure and uncertainty on projects & programmes.\nSupport development and implementation of risk management approaches/systems for clients, incorporating best practice and procedures.\nFacilitate workshops and engage with project teams to ensure the effective implementation of risk management.\nCarry out risk analyses using industry recognised software / databases.\nProduce risk reports summarising outputs to suit needs of the project / programme.\nSupport the development of new risk management processes, procedures, and tools as part of continuous improvement and innovation.\nSupport our win work activities with the preparation of bids and proposals to secure new commissions.\nSupport with business development, client engagement and other profile?raising activities to promote our risk management services.\n\nWhat the client is looking for:\n\nA confident and professional manner, coupled with excellent communication skills, with clients and colleagues alike, to ensure clarity in all situations and to effectively influence.\nAn analytical thinker, you'll also be able to show initiative and examples of creativity.\nSelf?motivated and able to work well on your own initiative.\nHighly organised and able to prioritise.\nAbility to collaborate and build relationships across the wider teams.\nAbility to work well under pressure and proven ability to deliver to deadlines.\nThe recruiter for these roles is Lottie Wibrow at Aldwych Consulting. Please contact me to apply or to find out more.\n\nAldwych Consulting values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.\n\nCandidates must be eligible to live and work in the UK.\n\nFor the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business

\n We are looking for an experienced Project Manager to join our Transformation Team! \n As a Project Manager, you will be based in Leeds and work closely with teams across the business to deliver key strategic projects. You will manage projects from inception to completion, coordinating stakeholders, budgets, timelines, and risks, ensuring successful delivery and alignment with business objectives. \n Duties and Responsibilities: \n\n • Defining project scope, objectives, and deliverables in collaboration with stakeholders.\n, • Developing detailed project plans, including milestones, budgets, and ownership.\n, • Monitoring progress and adjusting plans to ensure projects are delivered on time, within scope, and within budget.\n, • Holding stakeholders accountable for commitments and ensuring cross-departmental ownership.\n, • Facilitating effective communication across project teams and senior leadership.\n, • Identifying, managing, and mitigating project risks and issues.\n, • Producing regular project status reports, dashboards, and executive-level updates.\n, • Tracking project outcomes and ensuring benefits are realised in line with business goals.\n, • Collaborating with internal teams and external partners to ensure alignment and transparency.\n, • Managing multiple projects simultaneously in a fast-paced, changing environment.\n\n \n Qualifications and Skills: \n\n • Proven experience in project management across diverse industries.\n, • Strong understanding of all aspects of project delivery including planning, governance, stakeholder management, risk management, and benefits tracking.\n, • Skilled in creating visual dashboards, Gantt charts, and executive-level presentations.\n, • Highly organised with excellent attention to detail and ability to communicate clearly at all levels.\n, • Confident managing multiple priorities and navigating fast-moving environments.\n, • Experience working with cross-functional and remote teams.\n, • Strong analytical and problem-solving skills.\n, • A people-person with a collaborative approach who thrives in high-energy teams.\n, • Familiarity with budgeting and financial tracking.\n\n \n The successful candidate will receive: \n\n • 28 days holiday (including bank holidays)\n, • Private medical insurance\n, • Pension scheme\n, • New modern office with on-site gymnasium\n, • Access to training and development programs\n, • Regular company events\n\n \n Commitment to SBFM Values: \n\n \n\n \n\n \n\n

CRM Manager - Customer Lifecycle & Insights\n\nHybrid (1 days in office)\n £45,000 - £50,000 \nWe're working with a fast-growing, commercially driven business undergoing significant transformation, backed by private investment and focused on long-term growth. \nThey're now looking for a CRM Manager to take ownership of the customer lifecycle, using data, insight and automation to drive customer growth, retention and revenue. \nThis is a key role where you'll move CRM beyond campaigns into a more strategic, commercially focused function that directly supports sales and customer development.\n\nThe Role\n\nOwn and optimise the end-to-end customer lifecycle across onboarding, growth, retention and reactivation\nBuild and deliver targeted CRM programmes to increase customer spend, frequency and engagement\nDevelop segmentation models using behavioural and transactional data\nTurn customer insight into actionable strategies for both marketing and sales teams\nPlan and execute multi-channel CRM campaigns (email, automation, digital touchpoints)\nOwn and improve automated customer journeys, testing and optimising performance\nDeliver personalised, data-led customer experiences across all touchpoints\nTrack and report on key metrics including retention, engagement and customer value\nWork closely with sales, marketing and tech teams to align CRM with wider business goals\n\nWhat We're Looking For\n\nExperience in CRM, lifecycle or retention marketing\nIdeally experience in a B2B or trade-focused environment\nStrong understanding of segmentation, automation and customer journeys\nExperience using CRM platforms such as HubSpot, Salesforce or Microsoft Dynamics\nData-driven mindset with the ability to turn insight into action\nCommercially aware with a focus on driving revenue and customer growth\nConfident working cross-functionally with sales and technical teams\n\nWhy Join?\n\nOpportunity to shape and own the CRM function in a growing business\nHigh-impact role with clear visibility across the organisation\nBacked by investment with strong growth plans\nCollaborative, fast-paced environment with real opportunity to progressAt Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.\n\nBy applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data

Are you a strategic, commercially minded leader who thrives in a fast‑paced operational environment? This is an opportunity to take full ownership of a high‑performing repairs and maintenance service, driving operational excellence, commercial success, and outstanding customer experience.\n\nAs Contract Manager, you will lead the end‑to‑end performance of the service, ensuring delivery against KPIs, compliance standards, financial targets, and long‑term strategic goals. You’ll shape the operational strategy, inspire multi‑disciplinary teams, and champion continuous improvement and innovation.\n\nWhat You’ll Be Doing\n\nOperational Leadership\n\n * \n\n Provide clear strategic direction to ensure safe, efficient, and high‑quality service delivery.\n\n * \n\n Set operational priorities, performance targets, and workstream strategies.\n\n * \n\n Lead resource planning, recruitment, supply chain management, and subcontractor strategy.\n\n * \n\n Oversee integration of new technologies, process improvements, and service transformation initiatives.\n\n * \n\n Maintain accountability for achieving all KPIs and ensuring consistent use of digital reporting platforms.\n\n * \n\n Review daily/weekly operational performance including WIP, backlog, jeopardy, follow‑ons, voids, and urgent works.\n\n * \n\n Lead regular performance meetings, presenting operational, financial, and risk updates.\n\nQuality, Compliance & Audit\n\n * \n\n Ensure robust adherence to RAMS, training requirements, accreditations, and quality assurance processes.\n\n * \n\n Sign off key operational documentation including risk registers, improvement plans, and technical guidance.\n\n * \n\n Ensure accurate record‑keeping, system utilisation, and reporting across the team.\n\nCommercial Management\n\n * \n\n Hold full responsibility for the P&L, ensuring profitability and strong financial governance.\n\n * \n\n Drive commercial awareness across operational teams, ensuring correct SOR usage and variation control.\n\n * \n\n Work closely with Finance and Commercial teams to forecast revenue, manage costs, and track material budgets.\n\n * \n\n Lead subcontractor onboarding, performance management, audit checks, and commercial governance.\n\nAbout You\n\nYou’re a results‑driven leader with a strong background in contract or operations management within repairs and maintenance. You combine commercial acumen with a commitment to delivering excellent service and building trusted relationships.\n\nYou will bring:\n\n * \n\n Proven experience managing contracts with complex KPI frameworks.\n\n * \n\n Strong understanding of building maintenance, repair methodologies, and trade practices.\n\n * \n\n A relevant qualification or recognised training within the property repairs and maintenance sector.\n\n * \n\n Solid knowledge of Health & Safety legislation and compliance requirements.\n\n * \n\n Experience leading multi‑disciplinary teams across varied workstreams.\n\n * \n\n Familiarity with NHF SOR codes and other pricing models.\n\n * \n\n Demonstrable ability to build strong senior‑level stakeholder relationships.\n\nKey Skills\n\n * \n\n Strategic thinker able to translate vision into operational delivery.\n\n * \n\n Inspirational leadership with the ability to drive high performance.\n\n * \n\n Highly analytical with strong decision‑making capability.\n\n * \n\n Excellent communication, negotiation, and stakeholder management skills.\n\n * \n\n Proven experience delivering change, transformation, and continuous improvement.\n\n * \n\n Strong presentation skills for senior forums and internal boards.\n\n * \n\n Resilient, organised, and able to manage competing priorities.\n\n * \n\n Confident IT user with experience of job management systems and Microsoft Office

Key Account Manager - Manufacturing\n\n£50,000 – £60,000 basic | OTE £90,000 – £100,000 (uncapped) | Car Allowance | Remote / Flexible\n\nTHE COMPANY\n\nThis is a crucial appointment on behalf of a well-established UK manufacturer of engineering solutions — a genuine market leader that has built an exceptional reputation over two decades on the back of product quality, engineering capability and outstanding service support.\n\nThey supply into some of the most demanding sectors in British industry - commercial automotive, off-highway and military — and count blue-chip OEMs and Tier 1 manufacturers among their client base. ISO 9001:2015 accredited and UK MOD approved, this is a business with the credentials to match its ambitions.\n\nAnd those ambitions are significant. The company is entering a major growth phase - with a clear objective to double turnover - underpinned by a strategic investment in key account management, business development and sales leadership. This role is one of several senior commercial appointments driving that transformation. If you want to join a business at exactly the right time and make a visible impact, this is it.\n\nTHE ROLE\n\nAs Key Account Manager, you will take ownership of a portfolio of approximately 60 accounts generating £1M – £1.5M in annual revenue - with a genuine and credible opportunity to double that figure through structured, proactive account development.\n\nThis is not an account maintenance role. The business is moving from a reactive to a strategic commercial model, and this position sits at the heart of that shift. You will be expected to get deep inside your accounts — understanding engineering challenges, procurement strategies and future project pipeline — and position the full manufacturing and service capability as the solution.\n\nYour responsibilities will include:\n\n * Building and executing strategic account plans across a portfolio of medium to large industrial manufacturers\n\n * Conducting deep discovery sessions to uncover needs, map stakeholders and identify wallet share opportunities\n\n * Developing multi-level relationships across engineering, procurement, operations and leadership functions\n\n * Driving revenue growth through a consultative, insight-led approach rather than reactive order taking\n\n * Working closely with internal engineering and operations teams to ensure the proposition is compelling and deliverable\n\n * Accurately forecasting and managing your pipeline through a structured sales process\n\nTHE PERSON\n\nYou will be an experienced, strategic account manager comfortable operating across complex, multi-stakeholder accounts in an industrial or technical manufacturing environment. We are looking for someone who can demonstrate:\n\n * A track record of growing revenue and wallet share across a spread of medium to large accounts — not just defending existing business\n\n * The ability to conduct structured discovery sessions that uncover genuine business needs and create new commercial opportunities\n\n * Experience dealing with multiple buying influences — engineering, technical, procurement and senior leadership — within the same account\n\n * A consultative, insight-led selling style that builds long-term relationships rather than chasing short-term wins\n\n * Commercial intelligence and confidence to engage credibly with senior stakeholders on both sides of the table\n\nYou do not need to be an engineer. You do need to be commercially curious and genuinely interested in the sectors this business operates in.\n\nWHY THIS ROLE, WHY NOW\n\nTiming matters in sales careers. This is one of those moments where a business with real substance - strong products, loyal clients, a 20-year track record - decides to invest properly in its commercial function. The people who join now will help shape how that function is built, grow their own portfolio from a position of genuine product strength, and grow with the business as turnover doubles.\n\nIf you are a strategic account manager who is tired of reactive selling, frustrated by a ceiling on your earnings, or simply looking for a role where your effort directly correlates with your reward — this is worth a conversation.\n\nHow to Apply:\n\nPlease submit your application online.\n\nSales Recruit UK – We connect great sales people with great companies.\n\nWe recruit at all levels from internal sales, sales executive, sales engineer, area sales manager, territory sales manager, business development manager, regional sales manager, national sales manager and sales director. Each candidate is interviewed during a thorough pre-screen process to ensure their needs are clarified and catered for.\n\nThis vacancy is being advertised by Sales Recruit UK. The services offered by Sales Recruit UK are those of an employment agency

\n We are looking for an experienced Project Manager to join our Transformation Team! \n As a Project Manager, you will be based in Leeds and work closely with teams across the business to deliver key strategic projects. You will manage projects from inception to completion, coordinating stakeholders, budgets, timelines, and risks, ensuring successful delivery and alignment with business objectives. \n Duties and Responsibilities: \n\n • Defining project scope, objectives, and deliverables in collaboration with stakeholders.\n, • Developing detailed project plans, including milestones, budgets, and ownership.\n, • Monitoring progress and adjusting plans to ensure projects are delivered on time, within scope, and within budget.\n, • Holding stakeholders accountable for commitments and ensuring cross-departmental ownership.\n, • Facilitating effective communication across project teams and senior leadership.\n, • Identifying, managing, and mitigating project risks and issues.\n, • Producing regular project status reports, dashboards, and executive-level updates.\n, • Tracking project outcomes and ensuring benefits are realised in line with business goals.\n, • Collaborating with internal teams and external partners to ensure alignment and transparency.\n, • Managing multiple projects simultaneously in a fast-paced, changing environment.\n\n \n Qualifications and Skills: \n\n • Proven experience in project management across diverse industries.\n, • Strong understanding of all aspects of project delivery including planning, governance, stakeholder management, risk management, and benefits tracking.\n, • Skilled in creating visual dashboards, Gantt charts, and executive-level presentations.\n, • Highly organised with excellent attention to detail and ability to communicate clearly at all levels.\n, • Confident managing multiple priorities and navigating fast-moving environments.\n, • Experience working with cross-functional and remote teams.\n, • Strong analytical and problem-solving skills.\n, • A people-person with a collaborative approach who thrives in high-energy teams.\n, • Familiarity with budgeting and financial tracking.\n\n \n The successful candidate will receive: \n\n • 28 days holiday (including bank holidays)\n, • Private medical insurance\n, • Pension scheme\n, • New modern office with on-site gymnasium\n, • Access to training and development programs\n, • Regular company events\n\n \n Commitment to SBFM Values: \n\n \n\n \n\n \n\n

Role: Demobilisation Manager\n Location: National (travel across England & Wales)\n Contract: 6 Months | Inside IR35\n\nWe are seeking an experienced Demobilisation Manager to support a major Property Transformation Programme within a large, complex public sector estate. The role focuses on managing the exit of FM providers and ensuring smooth transition to new suppliers with minimal operational disruption.\n\nKey Responsibilities\n\nLead FM contract demobilisation across multiple sites\nManage transition between outgoing and incoming service providers\nEnsure continuity of Hard & Soft FM services in secure environments\nApply NEC3/NEC4 contractual requirements\nOversee completion of asset registers, compliance data, and handover documentation\nManage supplier performance at contract end and support formal close-out\nEngage with stakeholders and provide regular programme reporting\nIdentify and escalate risks effectively\n\nRequirements\n\nStrong FM operational and contract management experience\nExperience in complex, multi-site estates (public sector desirable)\nWorking knowledge of NEC3/NEC4 contracts\nStrong supplier and stakeholder management skills\nExperience with mobilisation/demobilisation or contract exit activityWe can only consider applications from those eligible to work in the UK for this position. This position will require some additional checks, to ensure you can access the site worked as needed.\n For more information on this position, please contact Marika Powell at ARM on (phone number removed) or email your CV and covering letter to .\n\nDisclaimer:\n\nThis vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change

Restructuring Advisory Associate\n\nAs one of the world's largest networks of audit, tax and consulting firms, RSM delivers big ideas and premium service to help middle-market businesses thrive. We are a fast-growing firm with big ambitions -- we have a clear goal to become the premium adviser to the middle market, globally. This vision touches everything we do, motivating and inspiring us to become better every day. If you are looking for a firm where you can build a future and make an impact, then RSM is the place for you.\n\nMake an Impact at RSM UK\n\nAt RSM, our consulting team brings together diverse advisory experts to deliver our six core solutions: business transformation, forensic, deal services, restructuring, finance function support, and risk and governance.\n\nOur solutions are designed to address the unique needs, challenges, and opportunities our clients face as they strive to achieve their aspirations and organisational goals. Whether it’s supporting global expansion, developing acquisition strategies, facilitating private equity investments, or collaborating with boards to manage risk and governance, our consulting experts work as one cohesive team. We prioritise simplicity, providing data-driven insights, value-added assurance, and high-quality execution to empower our clients in building sustainable, future-fit businesses.\n\nIt’s an exciting time to join our consulting team, as we embark on ambitious growth plans that promise to create diverse career opportunities. We are committed to enhancing our six solutions, expanding and developing our team of expert consultants, embracing a digital-first approach, strengthening our global presence, and building strong client relationships.\nAn exciting opportunity for an Associate to develop a breadth of commercial skills and experience across advisory and formal insolvency assignments with the Restructuring Advisory team\n\nTo assist in the delivery of restructuring advisory reporting assignments and work on insolvency appointments across a diverse portfolio of clients, and to ensure that clients and other interested parties receive a quality service in all respects. The role is client facing and therefore attendance on site with the client and other RA staff will be required\n\nYou'll make an Impact by:\n\nPrivate Credit\n\nWork closely alongside other Restructuring Advisory staff to plan and execute a range of private credit engagements in accordance with the Firm’s standard procedures. These engagements will primarily relate to lending reviews for a range of Private Credit funds or other wholesale lending facilities. This provides great exposure to senior personnel within the lenders/platforms who are being reviewed and the Private Credit funds themselves.\n\nWork will include:\n\nAdvisory\n\n * Attendance at initial meetings either onsite (UK & abroad) or virtually with the client and other RA staff.\n\n * Questioning management on lending policies, processes and procedures alongside other RA staff\n\n * Analysing and testing information received from the client and checking against source documentation and sharing results with RA staff, then questioning management (alongside other RA staff) where queries arise.\n\n * Report preparation based on analysis and test results, providing observations and recommendations for improvements. Guided and reviewed by other RA staff.\n\n * Complete Support with the completion of assignments in accordance with the Firm’s standard Advisory procedures and where relevant statutory obligations, and to confirm arrangements with the client, company, or appointer, including likely costs and billing arrangements.\n\n * Advisory assignments may include, but are not limited to, cash flow reviews, solvency reviews, options analyses, independent business reviews, pre-lend reviews, etc.\n\n * Work closely alongside other Advisory staff to complete Reporting assignments which are likely to include:\n\n * Attendance at initial meetings on site with the client and other RA staff.\n\n * Analysing and challenging information received from the client, or checking back to source documentation.\n\n * Report drafting, guided by other RA staff and templates.\n\n * Implementing those solutions, which may involve for example a sale of business tasks e.g. drafting sale documentation/ preparing lists of interested parties/ liaison with agents / provision of information to interested parties etc, bilateral creditor negotiations, debt restructuring.\n\nInsolvency\n\nWork closely alongside other Restructuring Advisory staff to plan and execute insolvency assignments, and potentially manage appropriate insolvency cases as required, in accordance with the Firm’s standard procedures and relevant statutory and regulatory obligations. Guidance will be provided throughout but this may involve some of the following:\n\n * Implementing those solutions through insolvency procedures as appropriate, including but not limited to Company Voluntary Arrangements, Administrations and Creditors Voluntary Liquidations.\n\n * Attendance on site at initial meetings with the client and other RA staff.\n\n * Provide end‑to‑end administrative support on restructuring and insolvency engagements.\n\n * Prepare and format statutory documents, reports, proposals, and client communications.\n\n * Maintain accurate case files, systems, and databases in line with regulatory and internal standards. This will include inputting data onto the internal systems, IPS and Virtual Cabinet.\n\n * Liaise with the creditors, directors and other interested parties throughout any assignment, and provide excellent client service at all times.\n\n * Complete regular reviews to ensure compliance standards are met and deliver proactive case progression.\n\n * Communicate regularly with the Manager and Partner of any engagement on progress, strategy and timelines.\n\n * Identify risk issues and ensure these are dealt with promptly.\n\n * Keeping up to date with insolvency and other relevant legislation\n\nWhat we are looking for:\n\nWe value diverse experiences and perspectives. Here’s what we’re looking for in our ideal candidate:\n\n * ACA qualified\n\n * Audit experience\n\n * Strong analytical skills, with the ability to interpret data, identify patterns or anomalies, and support decision‑making across engagements.\n\n * Strong written and verbal communication skills.\n\nWhat we can offer you:\n\nWe recognise that our people are our most important assets. That’s why we offer a flexible reward and benefits package that will help you have fulfilling experience, both in and out of work.\n\n * Hybrid and Flexible working\n\n * 26 Days Holiday (with the option of purchasing additional days)\n\n * Lifestyle, Health, and Wellbeing including financial wellbeing benefits such as financial tools, electric car scheme and access to a virtual GP.\n\n * Access to a suite of 300+ courses on demand developed by our inhouse Talent Development team

Our client is a not-for-profit social enterprise supporting NHS GP out of hours and urgent primary care services in the Midlands. Rated as 'Outstanding' by the CQC, they have built a respected reputation throughout the region. As Performance, Insight & Reporting Manager you will support the Director of Performance & Delivery in the strategic delivery of various data analytics, KPI metrics and insight reporting to regulatory / statutory bodies.\n\nClient Details\n\nNHS Organisation\n\nDescription\n\nKey Responsibilities: \n\nLeadership of the Performance Function: \n\nProvide day-to-day leadership and coordination of the Performance team, ensuring high standards of accuracy, insight and delivery.\nLead the development and improvement of performance reporting frameworks, KPIs, dashboards and monitoring tools.\nEnsure high-quality data assurance, governance and validation processes are in place.\nLead the modernisation of performance reporting by introducing digital, automated and innovative solutions that enhance efficiency and provide real-time insight.Directorate Support & Cross-Functional Working:\n\nWork collaboratively with Heads of Department to ensure performance insight and systems support operational effectiveness and digital delivery.\nSupport strategic and operational planning through provision of analysis, insight and performance intelligence.\nProvide cross-functional coordination, joining up data, systems and operational processes to enable improved service delivery.Performance, Quality & Compliance:\n\nOversee compliance monitoring and evidence gathering required for contractual, regulatory and statutory bodies (e.g., NHS England, ICBs, CQC).\nEnsure organisational policies, processes and standards are followed and regularly reviewed.\nProduce high-quality performance, assurance and compliance reporting for senior leadership, committees and external stakeholders.Audit, Risk & Assurance: \n\nLead the audit programme covering quality improvement audits, national/local audits and responsive audits arising from incidents.\nEnsure audit outcomes translate into actionable improvement plans and monitor delivery to completion.\nSupport organisational risk management processes by providing analysis, evidence and assurance as required.Programme & Project Support: \n\nSupport the Director in delivering key strategic and operational programmes across the directorate.\nLead assigned projects and workstreams, ensuring progress, risk management, delivery and evaluation.\nProvide data, insight, problem-solving and assurance support to cross-departmental projects.\nDevelop digital dashboards and analytical tools that provide clear oversight of programme, project and service activity.Relationship Management & Communication \n\nBuild effective, collaborative relationships across the Directorate and wider organisation, and maintain strong, constructive partnerships with external stakeholders involved in quality and performance oversight, including ICBs, CQC and NHS England.\nPresent performance and improvement information clearly to colleagues at all levels, adapting style to audience.\nWork closely with internal and external stakeholders to support compliance, reporting and assurance requirements.People Leadership & Culture:\n\nProvide day-to-day line management and development for Performance and Delivery team members.\nPromote a culture of collaboration, accountability and high performance across the Directorate.\nSupport staff in developing skills in data interpretation, systems use and improvement methodologies.Profile\n\nKey Skills & Experience: \n\nDegree or equivalent professional qualification in a relevant field (e.g., Health Management, Business, Data Analytics, Public Health).\nEvidence of continuous professional development\nrelevant to performance, quality, or data management.\nUnderstanding of healthcare systems, NHS structures, and regulatory frameworks (CQC, ICBs, NHS England).\nExperience working with digital reporting tools and dashboards.\nExperience in data analysis, insight generation, and performance reporting to support decision making.\nExperience in compliance, audit, or assurance aligned with statutory, regulatory, or contractual requirements.\nExperience in project/programme management, including planning, risk management, and delivery of transformation initiatives\nQualification or formal training in data, analytics, or performance measurement\nAdvanced training or certification in data tools (e.g. Power BI, Tableau, SQL)\nLeadership or people management qualification Job Offer\n\nOpportunity to work with Senior Management on Data & Reporting Initiatives\n\nOpportunity to support on implementing Power BI & advanced analytics

Principal Civil Engineer - Digital\n\nMott MacDonald is a global engineering, management, and development consultancy with over 20,000 employees across more than 50 countries and 140+ offices.\n\nWe work across incredible global industries, delivering exciting work that is defining our future and making an important societal impact in the communities we serve. Our people power our performance – we succeed when they do. With countless opportunities to collaborate, learn, and grow, the possibilities for excellence are as varied as every individual.\n\nWhether you want to grow as a subject matter expert or broaden your experience with roles across our international community, you’re surrounded by global specialists who want to combine their expertise and champion you to be your best. As a proudly employee-owned business, we benefit our clients, our communities, and each other, investing in creating the right space for everyone to feel empowered, included, and valued. Whatever your ambition, Mott MacDonald is where people come to be brilliant.\n\nAbout the business unit\n\nWe help conceive, drive, and implement transport solutions for cities, regions, and asset owners/operators around the globe. From preparing the business case and advising on related issues - such as revenue, procurement, and environmental legislation - to delivering the completed infrastructure and helping maintain it. Our planning, engineering, environmental and management skills cover the whole project cycle. We play a major role in developing and delivering the Global Transport Sector Strategy.\n\nOverview of role\n\nYou’ll be a senior member of the team, leading the growth and development of our Information Management capability within Birmingham office. You’ll be responsible for growth targets, pipeline of work, training and development of the team whilst promoting the capability and service offering of the Information Management account\n\nThe Information Management account is a team of 40+ digital consultants driving digital transformation on all our major projects, mostly based in Croydon and London with aspirations of increasing our footprint.\n\nOutside of the leadership responsibilities, you’ll act as project lead driving digital transformation on major infrastructure projects. You’ll be involved with the development of strategies, planning of processes and implementation of tools to improve major project delivery. Sometimes this might be working directly with our clients, other times this might be supporting our internal delivery projects.\n\nYou will be an advocate for digital ways of working, a promoter of good information management and comfortable working closely with our clients to share our experience.\n\nYour responsibilities will include (but are not limited to):\n\n * Successful management of the client relationship, managing feedback, managing scope change and client expectations\n\n * Responsible for ensuring that projects are delivered successfully for the client and for Mott MacDonald, technically, commercially, and financially\n\n * Growth and development of the Birmingham team\n\n * Leading the technical delivery of consultancy services\n\n * Delivery of a programme of technical solutions as agreed with the client\n\n * Compliance with the Mott MacDonald management, quality, safety and environmental system requirements\n\n * Coordinate and manage contract requirements (industry standard & bespoke contracts)\n\n * Identification and management of the project delivery teams\n\n * Maintaining knowledge of the latest industry and company best practice in digitally-enabled project delivery\n\nCandidate specification\n\nYou will be a seasoned Digital professional with experience in the delivery of multi-disciplinary projects from concept to construction. You understand the impact that information management and digital tools has on the design and construction phase of built environment projects. You understand the design process, design risk management, construction programming, tendering process and quality assurance management. You will need to have strong leadership qualities.\n\nYou will also be able to demonstrate the following:\n\n * A degree in Civil/ Structural Engineering (or equivalent)\n\n * Experience project managing multi-disciplinary projects, ideally within transport and using the ISO 19650 suite of standards\n\n * Appetite and experience of management, growth and development of teams\n\n * Familiarity with industry standard tools and technologies used during the delivery phase\n\n * Strong communication, team working and problem-solving skills\n\n * Strong stakeholder engagement and influencing skills\n\nWe are actively recruiting a diverse workforce that is reflective of the communities we serve. We recognise that differences in ability, skills and experience are a strength and encourage applications from people of all backgrounds\n\nUK Immigration\n\nMott MacDonald Ltd. are not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is as a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future.\n\nAgile working\n\nAt Mott MacDonald, we believe it makes business sense for you and your manager to choose how you can work most effectively to meet your client, team, and personal commitments. We offer a hybrid working policy that embraces your well-being, flexibility, and trust.\n\nEquality, diversity, and inclusion\n\nWe put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they can contribute.\n\nAccessibility\n\nWe want you to perform your best at every stage in the recruitment process. If you are disabled or need any support to enable you to apply or attend an interview, please contact us and we will talk to you about how we can support you.\n\nWe offer some fantastic benefits including:\n\nHealth and wellbeing\n\nPrivate medical insurance for all UK colleagues.\n\nHealth cash plan to support you with every day health costs and treatments.\n\nAccess to Peppy, providing free support from menopause experts for all UK colleagues.\n\nA variety of wellbeing support is available through our comprehensive wellbeing program, including access for you and your family.\n\nAbility to flex your salary to opt into a wide range of health benefits, many of which can be extended to your family too.\n\nFinancial wellbeing\n\nWe match employee pension contributions between 4.5% and 7%.\n\nLife assurance equal up to 4 x your basic salary, with an option to increase the level of cover to 6 x your salary.\n\nOur income protection scheme provides a financial benefit, as well as absence and return to work support due to long-term illness or injury.\n\nFlexible benefits, including increased life assurance cover, critical illness insurance, payroll saving and will writing.\n\nAs an independently owned business we share the financial success of the business with all our colleagues in various ways including annual bonus schemes.\n\nLifestyle\n\nA minimum of 33-35 days holiday each year, inclusive of public holidays and dependent on level, with the ability to buy or sell leave through our flexible benefits programme.\n\nHoliday entitlement increased to a minimum of 35 days after 5 years’ service.\n\nVariety of employee saving schemes and discounts from high-street retailers.\n\nEnhanced family and carers leave\n\nEnhanced family leave policies, including 26 weeks paid maternity and adoption leave, and two weeks paid paternity/partner leave.\n\nOur shared parental leave matches maternity leave meaning we pay up to 24 weeks at full pay.\n\nUp to five additional days leave are provided for those with significant caring responsibilities, two of which are paid.\n\nLearning and development\n\nPrimary annual professional institution subscription.\n\nA broad range of opportunities to enhance both technical and soft skills through mentoring, formal training, and self-development options.\n\nNetworks, communities, and social outcomes\n\nJoin a wide range of groups including our Advanced Employee Networks which support our LGBTQ+, gender, race and ethnicity, disability, and parents/carers communities.\n\nMake a difference within our communities through our social outcomes.\n\nApply now, or for more information about our application process, click apply

Amtis is proud to be recruiting for a Data Governance Manager to join a growing digital transformation team, where you'll play a key role in shaping and embedding data governance practices across the organisation. Supporting the implementation and evolution of data governance frameworks and standard

Join us as Revenue Manager / Revenue & Billing Manager based in West Bromwich and play a key leadership role within our Finance & Operations function during an exciting period of transformation and growth. This is a fantastic opportunity for a commercially minded leader with experience across billing, contracts, revenue operations, forecasting, and team management to make a real impact within a globally recognised organisation. You will take ownership of contract lifecycle management, service revenue processes, billing accuracy, forecasting, customer escalations, and operational performance while driving continuous improvement, automation, and data-led decision making across the function. Leading the Revenue Team, you will work closely with finance, sales, service, and senior stakeholders to ensure efficient processes, exceptional customer service, and strong commercial outcomes. You will also play a key role in improving workflows, enhancing reporting through Power BI and ServiceNow, supporting change initiatives, and developing a high-performing, collaborative team culture. Revenue Manager aka Revenue Operations Manager, Billing & Revenue Manager, Commercial Operations Manager, Contract Revenue Manager

Made Smarter Made Smarter is a Department for Business and Trade (DBT) funded programme designed to boost productivity, growth, and efficiency in manufacturing SMEs through the adoption of Industrial Digital Technologies (IDTs). Launched in 2019 in the North-West of England, the programme has successfully expanded to five other UK regions and will launch in London in April 2025, delivered by London & Partners (L&P) within the Small Business Directorate. Purpose of the role The Technology Adoption Specialist will support manufacturing and engineering SMEs across London to transform their businesses through the adoption of Industrial Digital Technologies (IDTs). Acting as the main point of contact for clients, the TAS will develop bespoke IDT transformation roadmaps, provide specialist advice, and manage relationships with relevant SME sector networks. The TAS will operate all across London to deliver workshops for SMEs supported through the programme, and will work from the L&P main office as well as remotely. Client Engagement & Relationship Management • Act as the primary contact for SMEs participating in the Made Smarter London Adoption Programme., • Build strong relationships with clients and understand their business needs and challenges., • Each TAS will manage a portfolio of around 30+ London-based SME manufacturers over the lifetime of the programme. Technology Advisory & Roadmap Development • Assess client readiness for digital transformation and identify suitable IDTs., • Develop tailored technology adoption roadmaps to support business growth and efficiency., • Work with the Programme management team to identify businesses that are suitable for support offered by Made Smarter and London and Partners., • Deliver specialist advice on digital technologies and their implementation., • Through knowledge gained in road mapping, support the Programme Manager to develop targeted interventions for London Manufacturers Outreach & Networking • Proactively engage with small manufacturing and engineering businesses across London in order to promote the programme and encourage registrations of relevant SMEs, • Represent the programme at industry events and liaise with SME sector networks, to increase visibility of the programme and impact we deliver, and building collaborative relationships to support programme delivery Project Delivery & Monitoring • Coordinate site visits and remote consultations to ensure successful implementation., • Monitor progress against agreed transformation plans and provide ongoing support., • Track engagements and activities with clients in our CRM system, maintaining up to date records for impact tracking and funder reporting., • Assist our marketing resources in the development of good quality case studies., • Work with our course providers to ensure course content is relevant to clients' needs, • To maintain a high level of awareness of new technology developments and understanding of their industrial application. Experience • Proven experience in advising or implementing IDT technology solutions within manufacturing or engineering sectors., • Track record of working with SMEs and understanding their operational challenges., • Experience in stakeholder engagement and relationship management., • Evidence of working with senior management in manufacturing and/or other sectors with product/service/process design and development expertise., • Expertise in product/service/process design and development from conception through to commercialisation. o Develop improved products and services • Understanding and experience of project management techniques. o Enhanced competitiveness o Improved sustainability Essential Knowledge: o Product or Process Modelling and Simulation o Augmented or Virtual Reality (AR/VR) o Systems Integration o Additive Manufacturing o Cybersecurity o Sensor Technology o Artificial Intelligence (AI) • Knowledge of digital transformation principles and their application in manufacturing and engineering SMEs., • Degree or equivalent qualification in engineering, manufacturing, digital technology, or related field, or the relevant business experience to match., • Experience in delivering training or workshops on digital technologies or similar improvement processes., • Familiarity with government-funded programmes or business support initiatives. (desirable), • Knowledge of sustainability and green manufacturing practices. (desirable) Essential Skills: • Strong written and oral presentation abilities., • Excellent communication and networking skills, with the ability to engage effectively at all levels., • Ability to explain complex technical concepts in simple terms., • Strong planning, organisational, administrative, and project management skills., • Well-developed IT skills, including Tools for remote collaboration, spreadsheets, diary management, email systems, CRM databases., • ? Competitive Salary: We value your contributions and ensure you are rewarded accordingly., • ? Learning & Development Opportunities: Continuous growth is at the heart of our culture, with ample opportunities for professional development., • ? Strong Culture of Belonging: We foster an inclusive environment where every team member feels valued and supported., • ? Various Networks for Staff: Connect with like-minded colleagues through our numerous staff networks., • ? Competitive Pension Scheme: Secure your future with our robust pension plan., • ? Networking Opportunities: Expand your professional network within your chosen field., • ? Geopolitical Insights: Gain unique perspectives on global economic and political trends., • ? Hybrid Working Arrangement: Enjoy the flexibility of working both remotely and in-office., • ✈️ WorkFlex: Take advantage of opportunities to work abroad and experience different cultures. London's diversity is its biggest asset. At London & Partners, we aim to ensure our workforce reflects the diversity of the city that we promote. We encourage applications from people of any age, gender, ethnicity, sexual orientation or assignment, faith or disability. We also appreciate that many people require flexibility in their working patterns and encourage you to talk to us at interview about any flexibility you may need, be it full-time, job-share, or part-time. We encourage applications from all sections of the community. Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.

We are looking for an innovative and forward-thinking Marketing Technology Manager to lead the development and delivery of our marketing technology (MarTech) strategy. This is an exciting opportunity to shape how technology, data and digital innovation drive marketing performance within a complex and purpose-led organisation. You will play a central role in enabling smarter, more personalised engagement with prospective students and stakeholders. About the role Reporting to the Deputy Marketing, Brand and Digital, you will define and deliver a MarTech roadmap that underpins our marketing strategy—enhancing lead generation, improving conversion and transforming the applicant experience. Working across Marketing, Web, Insight, IT and Student Recruitment teams, you will act as the organisation’s subject matter expert on marketing technology—identifying, implementing and optimising tools and platforms that support integrated, insight-led campaigns. This is a hands-on role where you will balance strategic thinking with practical delivery, working within a focused budget to maximise impact and efficiency. You will: • Develop and own the MarTech roadmap, identifying tools and platforms to support automation, analytics, social listening and AI-driven optimisation, • Act as a specialist in emerging technologies (including generative AI and marketing automation), ensuring we stay ahead of digital trends, • Lead the evaluation, selection and integration of marketing technologies in collaboration with IT, data and procurement teams, • Implement systems that support student recruitment marketing and enhance the end-to-end user journey, • Establish best practice and deliver training to enable teams to fully utilise marketing technologies, • Work with insight and web teams to develop dashboards, reporting and performance monitoring tools, • Manage licences, suppliers and compliance requirements You will be a technically savvy marketing professional with a passion for innovation, data and digital transformation. You will bring: • Proven experience of testing, implementing and optimising marketing technologies, • Experience managing multiple projects and priorities in a complex environment, • A proactive, solutions-focused approach to problem-solving and decision-making, • Strong understanding of marketing automation, analytics and digital platforms, • The ability to influence stakeholders and build credibility across technical and non-technical audiences, • Strong organisational skills, with the ability to manage budgets, timelines and competing priorities, • Excellent communication and presentation skills What's in it for you? • Competitive salary - and excellent pension scheme, • An impressive 32 days leave - plus bank holidays, additional time off at Christmas and the opportunity to buy even more!, • Flexible working - we support a culture of flexible and agile working to help you find the right balance, • The Perks! - MySalford, our online employee portal offers a wide range of lifestyle benefits and discounts

QA Manager – IT Systems and Applications Separation | Remote | Outside IR35 | £450-£550 The Company Our client is a large, complex enterprise undergoing a critical IT separation program as part of a broader transformation. This is a highly visible initiative with executive and board‑level attention, where quality, risk control, and operational readiness are non‑negotiable. You’ll be joining a program that values clarity over noise, evidence over assumption, and confidence over speed, with quality assurance positioned as a strategic enabler, not a checkbox. The Role Our client is looking for a QA Manager to own and operate the end‑to‑end quality and testing assurance capability for a major IT separation program. This is a senior, outcomes‑focused role centered on independent assurance, executive decision support, and risk transparency. You will sit across the program, providing confidence that solutions, services, and operational capabilities are fit for purpose as the organization transitions to independence. Key highlights of the role: • Define and lead the overall QA and test assurance framework spanning design, build, migration, testing, cutover, and operational readiness, • Own the IT Separation Test Strategy, aligned to TSA exit and independence objectives, • Provide independent oversight of testing and quality across multiple workstreams and vendors, • Translate complex testing outcomes into clear, executive‑level insight and recommendations, • Support go‑/no‑go decisions with objective readiness assessments, residual risk, and mitigation This role is about influence, judgment, and assurance, not day‑to‑day test execution. Your Experience We’re looking for a Quality Assurance leader who has operated in complex, high‑risk environments and understands what true operational readiness looks like. You are comfortable challenging constructively and providing an independent view when it matters most. Key requirements: • Proven experience leading QA or test assurance on large‑scale IT transformation, separation, or carve‑out programs, • Strong background in defining QA frameworks, test strategies, and governance models, • Demonstrable experience supporting TSA exit or operational independence, • Confidence operating at program and executive level with senior stakeholders, • Experience supporting cutover, go‑live, and early life assurance decisions Next Steps This QA Manager role is proving popular and won’t be around for long, so please get in touch if you’re interested or hit the apply button today. If you’d like confidential advice or want to discuss the role in more detail, don’t hesitate to give us a call.