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Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Customer Outcome Manager About the role We are seeking an experienced leader to manage our UK customer testing programme. As the lead of the Customer Outcome Testing team, you will be responsible for developing and overseeing the testing team, enhancing our testing strategy and collaborating with senior stakeholders across the UK business. What you’ll do * Oversee the Customer Journey testing programme, ensuring an effective and efficient approach to testing * Develop and mentor the testing team fostering an environment of continuous improvement and excellence * Inform senior stakeholders results via formalised reports; informing them of improvement opportunities, actionable feedback and recommendations * Be a key feed of information into the Customer Outcome and Insight Committee; supporting AEs in monitoring their processes * Enhance and refine the testing methodology, adapting best practices and innovating approaches * Collaborate with insight providers across the whole UK business What we’re looking for * Outcome testing or Quality Assurance experience in a regulated environment * Ability to lead a testing programme delivering results through others * An ability to self-identify process improvements to improve efficiency, and then execute them * Great stakeholder management skills and the ability to influence and collaborate with a wide range of different people * Able to partner within and beyond the team, building productive, cross business relationships; analysing and sharing results and insights through reports * Strong organisational skills and the ability to remain focused and flexible in a changing environment Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ___ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to ___ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London Manager, Compensation Consulting About this role Here at Capital One, Compensation is an important component of our Total Rewards strategy which focuses on Delivering Total Rewards that compel the best people to join and stay with Capital One and empower them to live their best lives. We are looking for a Manager, Compensation to join our International compensation team and who are detailed, results-oriented and flexible with the ability to manage multiple initiatives in a fast-paced environment. This role is responsible for designing, planning, and implementing compensation programs, policies, and procedures across our international footprint. We work in a business-casual, collaborative environment where one’s contributions are recognised, successes are elevated and effort is rewarded. We bring an analytically rigorous, data-driven approach to compensation and are focused on improving the associate experience including associate understanding of pay. The ideal candidate for this role should exhibit strong communication, influencing, and problem solving skills towards all stakeholders. Experience gathering requirements and digging into the details of business objectives along with the ability to translate these requirements into terms that others can develop solutions for is critical. We bring a data-driven approach to compensation. If you have a passion for analysing compensation and want to be part of a winning team, then this is the job for you! What you’ll do * Partner with HR and senior business leaders to develop pay programs for our International Business while exhibiting strong communication, influencing, and problem solving skills and ensuring alignment with the HR and business strategy for Capital One internationally * Deliver expert compensation consulting and develop proposals and presentations about compensation programs (including market data and appropriate pay levels/targets) to influence and educate senior level decision-makers * Serve as the primary compensation point of contact for mid-year and year-end compensation cycles for assigned client groups, ensuring smooth execution and managing within internal and external controls * Contribute to strategic compensation projects, key initiatives or processes horizontally across client groups * Collaborate with recruiters to develop competitive offer packages for external hires * Perform deep analysis on effectiveness and competitiveness of existing compensation programs and model potential impact of alternatives * Conduct benchmarking and job evaluations using market data and internal evaluation, and regularly analyse our market position on jobs; make recommendations on market adjustments * Research and formulate recommendations on external and internal employment offers, job leveling, and internal equity adjustments through the use of salary surveys and internal compensation tools * Draft plans, educational materials, and communications designed to provide associates, managers, and HR partners with timely and accurate information regarding compensation initiatives * Be an influential HR leader who thinks beyond compensation programs and builds strategic initiatives in close partnership with our HR analytics and benefits teams * Demonstrate an understanding of labour and pay equity laws to effectively audit, analyse and develop internal compensation practices inclusive of corrective actions as needed * Provide compliance consultation to HR and your business clients What we’re looking for * Compensation management experience, preferably within a regulated industry * High level of experience with building compensation models and conducting pay analysis * Experience in a client consulting role * Advanced Google Sheets / Excel skills (VBA, macros, array functions) and experience in developing data-based stories in Powerpoint / Google Slides * Great attention to detail to understand compensation analytics and how to present to senior business leaders * Ability to work cross-functionally and globally with lots of stakeholders to drive compensation decisions * Experience with Workday (desirable) * Experience with benchmarking tools (BetterComp) or reporting tools (Tableau, Business Objects) * Knowledge of human resources and compensation, including knowledge of Local laws/regulations relating to compensation Where and how you'll work This is a permanent position and can be based in our Nottingham or London office. We have a hybrid working model, so you’ll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Finance Manager Qualified Accountant Your new company Global IT services and solutions provider, trusted by clients to deliver innovative technology, scalable digital transformation, and exceptional customer experience. As the company continues to grow, they're looking to strengthen their Finance function with a forward-thinking, commercially astute Finance Manager. Your new role As Senior Finance Manager, you’ll play a pivotal role in shaping financial strategy and ensuring robust financial oversight across the business. Partnering with senior leaders, you will guide financial planning, support investment decisions, and drive continuous improvement in our financial processes. • Lead budgeting, forecasting, and long-range planning cycles across multiple business units, • Provide insightful financial analysis to support strategic decision-making, • Oversee month-end, quarter-end, and year-end reporting processes, • Manage and develop a high-performing finance team, • Ensure strong financial controls, compliance, and risk management, • Lead business case development for major technology initiatives and capital investments, • Partner with operational and technical teams to improve cost efficiency and profitability, • Fully qualified accountant (ACCA, CIMA, ACA or equivalent), • Significant experience in a senior finance role, ideally within a large, complex organisation, • Proven ability to influence and challenge senior stakeholders, • Strong understanding of budgeting, forecasting, financial modelling, and reporting, • Experience managing and developing teams, • Competitive salary + performance-based bonus, • Comprehensive benefits package, • Hybrid flexible work model, • Clear progression and development pathways, • The chance to influence high-impact initiatives in a global tech business 4782919

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Process Manager - Financial Support About the role Process Managers thrive in understanding how things work, and constantly challenging how we can improve them. This means mapping out business processes, understanding and mitigating business risks, ensuring we have the right controls in place – and then making them better. As a Process Manager, you will work with extended teams across the department, and the wider UK business, to manage and improve some key business processes. What you’ll be doing Process Managers have the opportunity to: * Participate in Capital One’s process transformation by defining and implementing process improvement agendas, driving efficiencies to create better experiences for our customers * Use a variety of techniques and tools to define, manage and improve processes, like Visual Management, Business Process Management, Lean, and Six Sigma * Apply different methods for process improvement such as variation reduction, waste elimination, or risk mitigation technique * Identify and manage risks to the process, building effective preventative and detective controls, partnering with our risk management and data analysis teams to develop the right level of oversight and monitoring * Apply management skills such as communications and change leadership to help drive key priorities like technology changes, and continuous improvement Working within a business built on rigorous data, insight and effective risk management, your responsibilities will include: * Identifying operational breakdowns and inefficiencies through KPIs to drive action to streamline and simplify existing processes * Analysing and improving existing processes to ensure consistently great customer outcomes * Ensuring that processes are compliant with enterprise standards and regulations * Partnering with technology, multiple stakeholders, including intent owners and delivery teams, and vendors to ensure change is delivered smoothly * Managing risks and events ensuring any impacts are remediated and issues are fixed forward in a timely manner * Identifying any impacts to the risk environment including impacts to existing risks, as well as identifying new potential risks. Working with the Analysts to create new controls where needed * Reviewing your process end to end, through the eye of the business, customers and other key stakeholders to identify and deliver opportunities to positively impact performance and assist the organisation to meet its business objectives and goals What we’re looking for * A keen attention to detail, to be able to understand key operational processes, systems and technology * An understanding of Collections processes are preferred * Experience of decision making and problem solving and ability to combine business experience and insights from a range of sources to make effective recommendations. * Ability to work in a matrix environment with multiple stakeholders to drive business decisions around an appropriate approach to process management, and ensuring execution is in line with the process definition. * Strong business judgement, leadership and integrity: able to bring a healthy, balanced approach to business with a strong customer focus Where and how you'll work This is a permanent position based in our Nottingham offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Digital Product Manager Job Description About this role Year after year we’ve been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK’s Best Workplaces™ list. Our Product Managers are pivotal in the delivery of value, fostering collaboration, and taking responsibility for where and how we invest. As a senior member of our Digital Product team, you will play a strategic role in the definition of our digital product investments. You will be forever building on your understanding of both our consumer and business needs, working across the business to realise this value into the market. What you’ll do * Autonomously lead the discovery, definition and delivery of new digital products and features that deliver our key business outcomes * Collaborate effectively with engineering teams, designers, and others to create compelling strategies for our products, and deliver on them * Be passionate about how consumer credit works so that you can disrupt it from the inside out * Challenge and champion technology choices to deliver innovative and resilient solutions that enable both near and long term value * Integrate business analytics and operational excellence in every aspect of product design and development, and define metrics to measure the success of products * Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you’ll bring * Proven experience working within a regulated industry with demonstrable in market results * A track record of thought leadership and delivery across complex products or platform capabilities * Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication * Proven ability to leverage data and insight to define product strategy and customer experience * Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering * Excellent communication skills, able to engage, influence and inspire * Passionate about achieving the right outcome Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Change Delivery Manager About the role Our Change and Transformation is key to enabling the business achieve its strategic goals. We are looking for a Change Delivery Manager to lead significant and high priority outcomes both directly and through others. What you’ll do As a Change Delivery Manager you will use your experience to lead business wide change which will include; * Bringing cross functional resources together to tackle a wide range of business problems * Providing clear communication and coordination between delivery teams and wider business stakeholders * Adapting your methodology and style to suit different scenarios * Challenging and stress testing plans, scope and delivery approaches * Dealing with ambiguity and navigating when processes are not clearly defined or understood * Identifying ways to improve overall efficiency and ways of working of delivery teams As a Change Delivery Manager, you will adapt your leadership or coaching style to the individual or group you are leading and/or influencing. A proven leader with a wealth of experience in delivering outcomes, that requires cross-functional working and responsibility. Your excellent communication and influencing skills will ensure that you engage with teams and wider stakeholders to embed ways of working and be a pro-active part of creating a culture of transparency across all aspects of change delivery. You will utilise appropriate delivery approaches and techniques to drive and deliver end-to-end delivery. You will ensure the successful implementation and review of change in a dynamic and well governed manner. You take a consistent and ongoing approach to planning, forecasting, managing uncertainty, metrics and measurements, contingency planning and delivery. You can communicate plans, planning assumptions and progress to a range of stakeholders. You can manage risks, issues and dependencies at a team level as well as governance and status reporting. You can maintain the cadence of delivery and manage the relationships between different people within and across teams. You can use judgement to escalate when appropriate. You can build successful cross functional delivery teams. You can understand team styles and how people work together. You can maintain, influence and motivate a team. You can give and receive constructive feedback, enabling a strong feedback loop. You can ensure the health of a team and support conflict resolution, improving team performance. You can ensure that the team works in a transparent way and that the work is understood externally. You can create an open and collaborative working environment. You will drive a strong culture of continuous improvement and innovation across teams. You are outcome driven. You challenge the status quo, take note of what’s not working and strive to break down barriers and change approach where it impacts the pace of the teams. You can influence and make positive changes to the team. You seek a firm understanding of how Capital One, as a business, functions and the business context surrounding decisions and changes. You can demonstrate flexibility, adaptability and a willingness to learn and also seek to teach and coach others through our change community. You can recognise how people work together, creating the best team makeup depending on the situation. You can help teams maintain a focus on delivery while being aware of the importance of personal development to sustained effectiveness. What we’re looking for * Proven experience of delivering change in a fast paced environment, utilising a variety of delivery methodologies including Agile and MSP * Excellent problem solving & analytical skills, providing structured thinking and understanding to problems, transforming them into actionable work for teams, coupled with an unwavering desire to deliver for our customers and business * Proven experience of managing cross team dependencies, risks and issues * You are confident in leading through ambiguity, in a fast paced, changing environment * Strong relationship building and collaboration skills to steer and guide teams and stakeholders up to Director/Sponsor level. * A credible track record of improving the effectiveness of delivery * Proven experience of managing cross team governance and reporting * Comfortable working in a complex regulated environment (experience is desirable) * Excellent communication and influencing skills allowing you to engage with teams and wider stakeholders and create a culture of transparency across all aspects of delivery. * A high level of emotional intelligence allowing you to read a room * A passion for leading and coaching other delivery resources to support growth of wider team Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Process Manager - Acquisition About the role At the intersection of Digital Product, Change and Risk Management, we aren’t just looking for someone to "manage" a process — we need someone who’ll own and champion our process evolution, working with a high degree of autonomy and in close partnership with our current Process and Product Management team. Your mission is to bridge the gap between ambitious business growth and a sound risk culture, ensuring resilience and sustainability. This role will have a significant impact on the overall effectiveness of our team and to our acquisition success so you’ll need to be passionate about technology, data, product and process excellence. You’ll work collaboratively and embed yourself within our team to proactively find insights, look for efficiencies and drive changes to improve prospects’ experiences and our risk & control frameworks. What you’ll do Our ability to grow and manage risk is tied to the efficiency of our core systems. You won't just manage processes, you’ll help architect how we embed robust risk controls and streamline complex workflows. In this role, you will move beyond tactical oversight to drive the product standard: * Strategic Review: You’ll analyse control metrics, looking for friction or control failures that drive risk or customer pain. * Product Partnership: You’ll liaise regularly with the Product and Technology teams to present your data, influence the backlog and drive change. You’ll be the voice of the customer and process excellence, ensuring key business objectives and risk controls are well-represented alongside short-term fixes. * Deep Dive & Design: You’ll be responsible for ensuring the control suite is efficient, scalable, and fully documented. You may also find yourself working closely with a cross-functional squad, mapping out end-to-end process flows for a key feature or user journey to identify opportunities. * Control Testing: You’ll partner with Second and Third Line functions to make sure our key risks are effectively monitored and documented, with follow-up actions and improvements progressed to completion. The Outcomes You’ll Drive: * Fostering a Risk-Aware Culture: You will act as an SME and consult to our Product teams, shifting the mindset from "compliance as a hurdle" to "risk as a foundation", ensuring risk is mitigated by design. * Driving Automated Governance: You will lead the transition toward a digitized control suite, replacing manual touchpoints with automated, data-driven monitoring to achieve optimum efficiency at scale. * Strategic Stakeholder Management: You will partner with 2nd and 3rd line functions (Risk and Audit) to provide transparent, high-level assurance, turning process reviews into opportunities for continuous improvement. * Data-Driven Decisioning: Leveraging a high level of numerical ability, you will transform raw data into strategic insights that influence prioritization and investment across our acquisition platforms. What we’re looking for We're looking for someone who can combine deep analytical rigor, technical understanding and process governance with the ability to influence cross functionally. Any experience of digital product management would also be an advantage. * You can find the story in the data. You possess exceptional numerical ability and an inherent analytical curiosity to quickly spot trends and opportunities and to navigate complex systems and technology architectures with precision. * You're an improvement expert. You have hands-on experience applying methodologies like LEAN or Six Sigma to drive tangible, measurable improvements in operational processes. * You speak risk. You have experience in Risk Management, understanding how to design and performance-test controls to manage and monitor key business risks effectively. * You thrive cross-functionally. You are an adept communicator who can influence cross-functionally, input into key decisions and drive tangible business results. * You are driven by detail and clarity. You have great attention to detail, not just for documentation, but for understanding the deep interdependencies of systems, technology and data that underpin our processes. Professional Integrity: You bring a balanced, "customer-first" approach to decision-making, ensuring that every efficiency gain also enhances our commitment to fair customer outcomes. Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

The Ark (95988), United Kingdom, London, Network Compliance Senior Manager About this role The Network Compliance Senior Manager will perform a key risk management role in the second line of defence for Capital One’s network and merchant businesses to help implement the framework for the network compliance program. The Network Compliance Senior Manager is a critical member of the team responsible for delivering effective challenge and compliance advice for business processes worldwide, as well as serving as a subject matter expert to ensure the development of the network compliance program at Capital One aligns with the company’s broader enterprise risk management framework. Senior Managers in Network Compliance at Capital One are highly motivated Risk Management professionals with excellent organizational, leadership and communication skills. They have a high level of exposure to business leaders and the opportunity to work with executives to create and implement innovative solutions to identify and mitigate potential risks to the company. What you'll do: * Utilizing subject matter expertise, provide advice and effective challenge on the compliance risks impacting the network and merchant businesses through both formal and informal engagements * Develop expert-level understanding of network and merchant business processes * Analyse business processes and determine applicability of laws and regulations based on Capital One’s global legal inventory * Proactively identify trends in business data and demonstrate appreciation of network payments compliance risks, including emerging external risks * Maintain subject matter expertise in the broader payments industry and applicable laws, rules and regulations * Collaborate with first and second line functions to analyse the existing risk management program framework and applicability to the network and merchant services business; educate and influence risk management colleagues and senior leaders with respect to nuanced or specialized considerations, as necessary * Ensure ongoing application of compliance requirements to business expansions and new products, including as the network and merchant businesses engage with new downstream entities, evaluate new opportunities for card acceptance, or develop new products * Develop strong relationships with Business Risk, Legal, and Audit peers to support the ongoing network compliance integration What we're looking for: * Strong organizational skills, clear results orientation, and focus on achieving both short and long term goals * Successful track record of thriving in both a highly regulated industry and a fast paced, entrepreneurial, and dynamic environment * Collaborative, solution-oriented mindset with solid teamwork skills; ability to build and leverage the capabilities of a high-performing team * Highly developed interpersonal, presentation, and communications skills (written and oral) coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal, and negotiation skills * Ability to balance operating independently with appropriate escalation and interaction with senior leadership * Ability to thrive as a team player and interact with associates across functions, departments, and job levels, both inside and outside the Compliance Department; * Understanding of key regulatory requirements and three lines of defence risk management framework What we're looking for * Bachelor's Degree or relevant experience * A compliance specific skillset/knowledge * Significant experience in legal, compliance, or risk management OR relevant regulatory experience in consumer financial services or payments industry * An advanced degree, including Doctorate or Master’s degree is desirable We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work * This is a permanent position and can be based in either our Nottingham or London offices. * Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. * We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. * The number of days you spend in the office will usually be led by the type of work you’re doing, and the hybrid working patterns of the people you partner most closely with. * Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Technical Programme Manager About the role At Capital One, a strong emphasis on technology enabled change is vital as a large proportion of our business strategy is enabled through technology related change. As a Technical Program Manager (TPM), we’re looking for someone that can help us build world class technical solutions, to ultimately enable Capital One customers to have incredible experiences. You will play a key role in defining and delivering the future of Capital One architecture. In this role you'll not only be working with a dynamic tech team, but also collaborate with cross functional teams across the business to help define product roadmaps and ultimately future strategy. In addition to the technical programs, you will also work to pave the way for an expanding TPM discipline within the team, by leveraging your industry knowledge and experience to teach the organisation what a great TPM can achieve. We’re always thinking about what’s next, about how we can innovate and inspire, and about how we can develop the tools our customers need to improve their financial lives - by leveraging best in class technology. That’s where you come in. What you’ll do * Lead programs that deliver on critical business goals, overseeing the full lifecycle including planning, execution and delivery * Bring cross functional resources together to tackle a wide range of technical business problems * Contribute to the evolution and the effective day to day running of the TPM and wider change management function, leveraging your industry knowledge and experience to help build a best in class TPM function * Inspire and influence others to focus on solving clear customer problems and deliver with a customer-first mindset. * Provide clear communication and coordination between delivery teams and wider business stakeholders * Adapt your methodology and style to suit different scenarios * Challenge and stress testing plans, scope and delivery approaches * Deal with ambiguity and navigating effectively when processes are not clearly defined or understood * Identify ways to improve overall efficiency and ways of working for the TPM and delivery teams What we’re looking for * Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle * Experience as a TPM leader to grow and develop a team of TPMs, while also building the foundations for the TPM practice * Proven experience of delivering change in a fast paced environment, utilising a variety of delivery methodologies including Agile and MSP * Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives * Excellent problem solving skills, providing structured thinking and understanding to problems, transforming them into actionable work for teams, coupled with an unwavering desire to deliver for our customers and business * Proven experience of managing cross team dependencies, risks and issues * You are confident in leading through ambiguity, in a fast paced, changing environment * Strong relationship building and collaboration skills to steer and guide teams and stakeholders up to Director/Sponsor level. * A credible track record of improving the effectiveness of delivery * Proven experience of managing cross team governance and reporting * A passion for leading, coaching and nurturing the very best talent * Comfortable working in a complex regulated environment (experience is desirable) Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you’ll be based in our Nottingham office and expected to be in office 3 days a week. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be handsomely rewarded with a role contributing to the long term strategy for an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit: We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Data Product Manager About this role Year after year we’ve been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK’s Best Workplaces™ list. At Capital One, we believe great products begin with a deep understanding of our customers. From our earliest days, we pioneered the use of predictive modeling to individually personalise credit card offers, turning the entire industry on its head. Our heritage of data driven decisions, combined with human centred approach, enables us to continue to design and build truly innovative financial experiences for our customers. We’re using this approach to build our next generation data platform, leveraging modern technology to deliver transformative experiences to our customers. We’re seeking a Senior Data Product Manager, who will be pivotal in the delivery of value and fostering collaboration. As a senior member of our Digital Product team, you will play a strategic role in defining where we invest in our data products and platforms, working with stakeholders across Engineering, Business Analysis, Data Science, Data Analytics and Data Governance. What you’ll do * Autonomously lead the discovery, definition and delivery of new data products and platform features that deliver our key business outcomes across data, modelling, reporting and analytical capabilities * Manage existing data products to drive business performance across the value chain, including growth, underwriting, marketing and customer servicing. * Collaborate with data producers and consumers (Data Scientists, Analysts & Engineers) to define Product capability needs and prioritise delivery of those that add most value * Collaborate with your product team, engineering, delivery leads, consulting groups (Architecture, Cyber & Data Risk) and the US Enterprise to ensure those capabilities make it into the hands of our users * Be an advocate for data governance, ensuring that everything we build meets our high standards whilst providing a frictionless user experience * Integrate business analytics in every aspect of design and development, and define metrics to measure the success of products * Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you’ll bring * Proven experience identifying business opportunities and translating them into Data, Machine Learning and AI products in the technology or digital arenas. * A track record of thought leadership and delivery across complex products or platform capabilities * Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication * Proven ability to leverage data and insight to define product strategy and customer experience * Passionate about collaborating with technically minded data users and engineers, but you can also translate for non-technical stakeholders * Excellent communication skills, able to engage, influence and inspire * Deep understanding of data applications * An understanding of UK regulatory landscapes and consumer lending would be desirable Where and how you'll work This is a permanent position based in our Nottingham or London offices. If you're based in the London office, there will be frequent travel to Nottingham. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Quality Assurance Process Manager (Associate) About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance and actionable insights to the business. You will be responsible for ensuring the Quality Assurance Process and change is well managed, with appropriately skilled QA’s to deliver in line with business needs. This is an individual contributor role, but, working collaboratively with the QA Leadership team, you will help mitigate risk, nurture talent, support skills development and drive high team performance, outputs and business objectives through coaching and mentorship What you’ll do * Monitoring: Monitoring, evaluating and reporting on performance and process execution across multiple communication channels and multiple Operational lines of Business, with a focus on complex, high risk workstreams, requiring strong judgement skills providing assurance and actionable insight through accuracy and proactive identification of * Great customer outcomes, process adherence/execution * Non process adherence / execution * Training and knowledge gaps * Process gaps * Error trends and root causes * System failures * Validation (2nd and 3rd Line of defence monitoring): Conduct reperformance of QA monitoring across multiple workstreams, ensuring consistent and correct outcomes aligned to QA standards and methodology, providing effective feedback and reporting on findings to QA Leadership and supporting with coaching and upskilling QA team members * Process Management: Build and maintain knowledge of how our processes operate on the frontline, inclusive of set up and maintenance of key documentation for BAU, QA methodology and framework and control governance, alongside driving consistent and correct application of methodology, mitigating identified risks, gaps and exposure as part of ensuring appropriate governance and control with the QA framework * Stakeholder management: Be the point of contact for multiple Operational areas and internal stakeholders, working collaboratively to understand QA output and support continuous improvement inclusive of * Leading impactful calibration sessions to Operational and cross functional stakeholders, ensuring a balanced view is discussed to reach the right and calibrated outcome * Root cause and thematic analysis to provide actionable insights and recommendations to key stakeholders to improve outcomes and drawing connections across multiple lines of business * Deliver effective reporting catering for a wide stakeholder audience As part of supporting the success of the Quality Assurance framework and team excellence, you will also contribute to the following: * Performance Management: Monitor QA department output, ensuring deliverables, SLAs and key performance metrics are met, highlighting gaps, findings, recognising excellence and influencing continuous improvement through effective reporting and communication * Coaching and Mentoring: Model Quality Assurance excellence, setting a consistent tone for expectations, deliverables, outputs and behaviours through mentoring and coaching QA team members, supporting progress, talent development, framework development and driving strengthened outputs for Stakeholders * Onboarding: Design and lead the induction process for new QA hires, ensuring they hit the ground running, empowered, enabled and with a deep understanding of our quality framework, along with leading upskilling to meet department needs * Governance: * Assess the detailed impacts of change initiatives to ensure all changes are well managed and QA is set up for success. * Use problem solving techniques to resolve process breakdowns, including in the management of issues and events impacting the risks of the QA process * Support well managed activities such as control testing * Be responsible for ensuring appropriate governance is in place to report on business results through Line Of Business meetings * Provide administrative support for the management of the QA monitoring platform * Reporting and projects: Deliver appropriate reporting for your role along with supporting with adhoc reporting and QA projects What we’re looking for * A self starter, with the ability to demonstrate initiative, ownership and work autonomously in driving your own performance * Ability to build strong relationships with peers and senior stakeholders across other teams which support the QA team, the wider operation and business * Be able to quickly learn and maintain a detailed knowledge of agent level processes * Knowledge of conduct risk and compliance requirements * Excellent organisational skills and strong attention to detail with the ability to plan and prioritise effectively through periods of change * The ability to review and analyse data to provide insights into the business and make recommendations balancing customer and business requirements * Strong communications skills, being able to present findings in a clear and concise manner both written and verbally * Good judgment and decision-making, being able to demonstrate strong reasoning skills with any analysis * A passion for improving customer outcomes and Quality Assurance excellence * An engaged and motivated individual with a positive mindset, contributing to the culture and values that are important to Capital One * Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes and QA platforms within a regulated industry Where and how you'll work This is a permanent position and is based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

We’re partnering with a growing organisation undergoing an exciting period of operational transformation and are looking for an experienced Business Systems & Operational Change Manager to help drive continuous improvement across the business. Business Systems & Operational Change Manager.

We are looking for an innovative and forward-thinking Marketing Technology Manager to lead the development and delivery of our marketing technology (MarTech) strategy. This is an exciting opportunity to shape how technology, data and digital innovation drive marketing performance within a complex and purpose-led organisation. You will play a central role in enabling smarter, more personalised engagement with prospective students and stakeholders. About the role Reporting to the Deputy Marketing, Brand and Digital, you will define and deliver a MarTech roadmap that underpins our marketing strategy—enhancing lead generation, improving conversion and transforming the applicant experience. Working across Marketing, Web, Insight, IT and Student Recruitment teams, you will act as the organisation’s subject matter expert on marketing technology—identifying, implementing and optimising tools and platforms that support integrated, insight-led campaigns. This is a hands-on role where you will balance strategic thinking with practical delivery, working within a focused budget to maximise impact and efficiency. You will: • Develop and own the MarTech roadmap, identifying tools and platforms to support automation, analytics, social listening and AI-driven optimisation, • Act as a specialist in emerging technologies (including generative AI and marketing automation), ensuring we stay ahead of digital trends, • Lead the evaluation, selection and integration of marketing technologies in collaboration with IT, data and procurement teams, • Implement systems that support student recruitment marketing and enhance the end-to-end user journey, • Establish best practice and deliver training to enable teams to fully utilise marketing technologies, • Work with insight and web teams to develop dashboards, reporting and performance monitoring tools, • Manage licences, suppliers and compliance requirements You will be a technically savvy marketing professional with a passion for innovation, data and digital transformation. You will bring: • Proven experience of testing, implementing and optimising marketing technologies, • Experience managing multiple projects and priorities in a complex environment, • A proactive, solutions-focused approach to problem-solving and decision-making, • Strong understanding of marketing automation, analytics and digital platforms, • The ability to influence stakeholders and build credibility across technical and non-technical audiences, • Strong organisational skills, with the ability to manage budgets, timelines and competing priorities, • Excellent communication and presentation skills What's in it for you? • Competitive salary - and excellent pension scheme, • An impressive 32 days leave - plus bank holidays, additional time off at Christmas and the opportunity to buy even more!, • Flexible working - we support a culture of flexible and agile working to help you find the right balance, • The Perks! - MySalford, our online employee portal offers a wide range of lifestyle benefits and discounts

Field Accounting Manager UKN / Manager Management Accounting. Otis is growing and is looking for a Field Accounting Manager. The Field Accounting Manager will also represent Finance where required in related Transformation and Systems Projects.

Keeping Britain Moving – Safely, Securely and Smarter Every Day At Nuclear Transport Solutions (NTS) , we do more than move freight – we move it safely, compliantly and with purpose . Our Rail Operations Delivery teams are at the heart of what we do, ensuring critical rail services run 24/7, 365 days a year with absolute professionalism and care. We’re looking for a Operations Delivery Supervisor who thrives in a fast‑paced operational environment, enjoys working with people, and is passionate about safety, performance and continuous improvement. About the Role Reporting into the Senior Service Delivery Manager, this role plays a key part in leading and supporting the delivery of all rail services at your location . You’ll help manage and inspire a team of Traincrew, oversee terminal and yard operations, and act as an assurance lead for third‑party operators – all while keeping safety, service and commercial performance front and centre. You’ll work closely with colleagues across Planning, Control, Engineering, Commercial, Standards and Training , ensuring the right people, skills and assets are in place to deliver an exceptional service, every time. This is a hands‑on leadership role with real impact – offering variety, responsibility and the chance to deputise for the Operations Delivery Manager when needed. What You’ll Be Doing Leading People & Performance • Support the day‑to‑day line management of Traincrew, ensuring policies, procedures and working instructions are applied fairly and consistently, • Ensure Traincrew availability, competence and compliance to deliver a robust 24/7/365 operation, • Champion the NTS Performance Development approach , building a strong, engaged and high‑performing team, • Support succession planning and develop future talent within Operations Delivery, • Support the safe, secure and reliable delivery of all Operations Delivery activities, • Ensure services meet customer expectations, commercial targets and all relevant railway and nuclear regulations, • Oversee terminal, yard and depot operations, including third‑party assurance and train flow management, • Work closely with Engineering to ensure assets are available and fit for purpose, • Lead and champion a strong safety culture across Operations Delivery, • Support safety, security and resilience activities at the location, • Ensure all risk assessments and supporting documentation are current, relevant and robust, • Support investigations and play an active role in internal and external audits, • Act as a key interface with:, • Planning – supporting route learning and resource planning, • Control – resolving roster and operational issues, • Commercial – supporting business acceptance and decision‑making, • Take part in working groups aligned to evolving business needs, • Drive continuous improvement, innovation and transformation across Operations Delivery, • A safe, compliant and high‑performing operation, • Engaged, motivated and competent Traincrew, • Strong relationships across NTS and with external partners At NTS, safety comes first , and people matter. You’ll play a visible role in championing equality, diversity and inclusion , helping us create a workplace where everyone feels valued, supported and able to perform at their best. The Kind of People We’re Looking For We’re interested in who you are , not just what’s on your CV. You’re likely to thrive at NTS if you: • Take ownership of your work and enjoy being trusted to deliver, • Are collaborative , approachable and naturally supportive of others, • Care about doing the right thing, in the right way, • Are curious and motivated to learn, improve and grow, • Communicate openly and act with integrity and respect Benefits * 30 Days holidays plus 8 bank holidays * Buy / Sell annual leave * Health shield * Nuclear Pension scheme * Hybrid working * Family friendly We are the leading global provider of safe, secure and reliable nuclear transport solutions that make the world safer and more sustainable.As part of the UK’s Nuclear Decommissioning Authority, we support the largest environmental restoration programme in Europe, and we use our specialist transport and logistics expertise to help customers and partners around the world solve their own complex challenges.

Track progress, risks and issues throughout transactions and escalator where appropriate * Manage and coordinate key internal stakeholders across finance, legal, operations, HR and IT * Act as a central point of contact between internal teams and external stakeholders, including advisors and potenti

A leading safety and health organization in the UK is seeking an experienced Organisational Development Manager to lead workforce development initiatives. The ideal candidate will have significant experience in organizational development and a passion for driving effective transformation.

As an Assistant Manager within our Digital Audit Services Team, you will drive the transformation of the audit practice by designing, building, and implementing bespoke analytic solutions for engagement teams, support the rollout of Audit Readiness, and lead the transition to a digital audit methodo

Hastings Direct is seeking a Transformation Manager in Fraud to lead important change initiatives that will improve operational performance.

A utility company in Leicester is seeking a Senior Project Manager for a Fixed Term Contract. The ideal candidate will lead a portfolio of IT and Business Change projects, ensuring they are completed on time and within budget. Responsibilities include stakeholder engagement, risk management, and imp

Oracle Project Manager - 6 Months initial – Hybrid (Midlands) – Outside IR35 VIQU have partnered with a leading enterprise organisation undergoing a complex Oracle Fusion Finance Transformation. As part of this programme, they are seeking an Oracle Project Manager to oversee the technical delivery of integrations between legacy systems and Oracle ERP. The Role: We are looking for a tech-savvy Oracle Project Manager to focus on the end-to-end delivery of Oracle ERP integrations, covering build, unit / system testing, release management, and production deployment. This role requires someone who can bring structure, pace, and accountability. Key Responsibilities & Experience: Manage the delivery of inbound and outbound integrations between legacy systems and Oracle ERP (circa 60 integrations and 10 endpoints). Oversee build, testing, release management, and production cutover activities. Lead distributed nearshore and offshore teams, ensuring effective collaboration across locations. Drive Agile delivery, running sprint ceremonies, tracking burn-down/burn-up metrics, and ensuring transparency of progress. Report risks, issues, and dependencies to senior programme leadership, adapting plans as needed. Collaborate closely with developers, testers, and stakeholders to meet challenging delivery schedules. Provide input into budget tracking, while overall cost management sits with senior leadership. Bring proven experience as an Oracle Project Manager on ERP (Fusion or EBS) integration projects. Demonstrate strong risk, issue, and dependency management skills. Apply hands-on Agile delivery expertise, including sprint ceremonies and reporting. Strong track record of managing distributed teams across nearshore and offshore models. Beneficial: familiarity with .NET technologies within legacy estates. Role Details: Job Role: Oracle Project Manager Contract: 6 months initially (with high potential for extension) Location: Hybrid – 3 days per week onsite (Midlands) Rate: £500 - £550 per day Outside IR35 pending SDS report Apply now for the Oracle Project Manager role to speak with VIQU IT in confidence. Or reach out to Nicholas Hopkins via the VIQU IT website. Do you know someone great? We’ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on LinkedIn @VIQU IT Recruitment

Transformation Management Office (TMO) Manager | PMO | Customer Service Transformation (CST) | Bucks | Hybrid | £600/day (Inside IR35) | 12 Months Contract |. Our client is seeking an experienced Transformation Management Office Manager to join them and provide support to a Customer Service Transfo

You’ll take ownership of multiple workstreams within a broader transformation programme, helping to ensure initiatives are clearly defined, well-structured, and delivered successfully. Supporting Broader Transformation. Contribute to identifying and implementing wider transformation opportunities,

A senior Transformation Programme Manager accountable for shaping and delivering a portfolio of priority growth initiatives. A leading UK retailer delivering a major multi-year transformation aligned to its 2030 strategy. Transformation is central to how the business scales and drives growth.

FTC- Transformation Program Manager | Consumer | 100k-120k | Hybrid (Somerset Hybrid 3-2). A large, well-established consumer business is investing heavily in its long-term growth strategy and is hiring a Transformation Programme Manager to lead a portfolio of high-impact initiatives across digital,

We are working with a leading global consulting organisation seeking a Senior Manager to join its Finance Transformation practice, with a focus on Value & Performance Management (VPM). Leading the design and delivery of end-to-end finance transformation and VPM solutions. If you are looking to step

This role sits within a high-growth, strategic change and transformation team, delivering large-scale, digitally enabled and AI-driven transformation programmes across multiple industries. Senior Manager – OCM & Workforce Transformation. We are supporting a Tier 1 global transformation consulting

A global management consulting firm is looking for a Senior Manager to lead data-driven transformations at their London office.

This role involves leading a multi-year technology program, ensuring timely execution, and collaborating with various teams to drive transformative change.The ideal candidate has expertise in program management, strong analytical and leadership abilities, and hands-on experience with agile methodolo

As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting‑edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow.

As a Project Manager you will take full ownership of planning, executing, monitoring and completing major projects that support our Billing Transformation agenda.

Our Vacancy# Digital Project Manager – PLM and Digital* Nuclear* Permanent / Project Management* Bristol / London* United Kingdom* 02/04/26* On site* Share## Job Description The Job MissionWe are seeking a Digital Project Manager with experience in Product Lifecycle Management (PLM) and digita

Brown & Brown UK seeks a proactive Project Manager in Greater London to lead critical transformation projects using waterfall methodology.

Support complex and large‑scale technology transformation programmes to implement an impactful learning and skilling experience. Experience delivering talent, learning, skills or workforce transformation for Health and/or Public Sector clients (e. Management Consulting Manager (CL7).

A leading data and technology consultancy in London is seeking a MarTech Enablement Manager to develop and execute CRM strategies across various channels. The role is integral in driving CRM transformation initiatives and implementing solutions that enhance customer experiences.

As a Transformation Manager you will oversee projects and programmes that deliver improvement and optimisation for the Environment Agency. You will lead a small team of project managers and continuous improvement professionals and contribute to a wider transformation team. Your role involves providi

A global communications group is seeking a People Operations Manager to support HR processes and digital transformation initiatives.

As a Senior Transformation Manager, you will be project managing a wide range of business projects and programmes within the Cromwell Hospital and broader London specialist Diagnostic Centres and Bupa Health Services business. This is a critical role supporting delivery of the business transformatio

We are looking for a Senior Transformation Manager for a 14‑month contract starting around August. Significant experience delivering technology or operational transformation programmes within NHS or wider public sector settings.

A leading veterinary care provider is seeking an Operational Excellence Senior Manager to design and implement operational frameworks across Europe.

A leading engineering company in the UK is seeking a Digital Project Manager for a significant infrastructure programme at Sizewell C.

As VAT Transformation Lead, you will help shape and deliver the transformation roadmap for VAT processes across the Group. Working closely with the Head of VAT and Head of Tax Transformation, you’ll support the delivery of programmes and initiatives that impact VAT, from new technology implementat

We are seeking an experienced Organisational Design Manager to join our Financial Services, UK Workforce Transformation team and support delivery across our solution offerings of Future Workforce, Future Organisation Design and Future Performance. Manager, Workforce Transformation. A solid understan

Stealth iT Consulting is seeking a Tech Project Manager with PMO focus for a permanent role across the UK. You will collaborate closely with project teams to drive successful transformations, implementing PMO frameworks, managing RAID logs, and delivering accurate reporting.

A leading management consulting firm in Greater London is seeking a Senior Program Manager for AI Transformation. Ideal candidates will have 8-10 years of experience in digital transformation and strong project management skills.