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OtherTravel agency jobs in United Kingdom
- Hosco
Customer Service Executive20 hours agoFull-timeHayesAbout the job Where passion meets opportunity The best of your adventures is the one you have yet to sail! Your Purpose The Customer Service Agent/Executive main purpose is to resolve every complaint case assigned in a satisfactory manner in compliance with company policy and ABTA guidelines to ensure the retention of our guests for years to come. You will be responsible in liaising with all relevant stakeholders in a timely manner to ensure you close your cases within the timeframes set under the ABTA guidelines. Your Impact - Resolve all guest complaints (cases), such as; lost property, account errors, damaged or lost luggage, illness or general experience during their cruise. - Interacting with guests, via telephone and email providing information in answer to complaints regarding all aspects of their cruise once they have returned home. - Coordinating with other departments as necessary to ensure effective resolution of the complaint case you have been assigned. - Providing a detailed written responses to all guest complaints within ABTA Guidelines. - Responding and investigating any ABTA complaint through their portal. - Issuing refunds or compensation to guest as approved; - Keeping accurate records of discussions or correspondence with guest; - Supporting the Senior Customer Service Executive in producing all defences for arbitrations and conciliations - Supporting the Legal department and solicitors with invoicing and payments . - Communicating solutions, successes, and opportunities to the Supervisor of Customer Service Your Journey so far - A track record in the travel industry either in retail or tour operations/airline reservations; - Attention to detail - Good geographical knowledge particularly areas featured in MSC Cruises product - Organisation and prioritisation skills - Ability to work flexibly to the needs of the business and under pressure - Ability to think outside the box and be open to new challenges - Flexibility to attend training events - Excellent verbal and written communication skills Your Essentials - Fluent English, oral and written. Any additional European language is considered an advantage - Educated to 'GSCE' level standard or equivalent - Very good knowledge of Microsoft Office package - Right to work in the UK Our commitment We are committed to building a future that values diverse perspectives, embraces the world beyond borders, and fosters an inclusive environment where every individual feels valued, respected and empowered to be their authentic selves. Our commitment extends to taking meaningful, measurable actions that have a long-term positive impact on our guests, our employees and our planet. Ready to turn your passion into something extraordinary? Join us at MSC Cruises, where new opportunities await. Apply today to be part of a global team that is pushing boundaries and achieving something remarkable. Your journey starts here Department: Customer Service The company MSC Cruises has grown exponentially since 2003. In such a short time, we have built a fleet of 22 modern and most environmentally advanced ships! With our constant expansion, our fleet will grow in capacity with the arrival of seven new ships in three different classes by 2027. One of our latest ships – MSC World Europa – was delivered in 2022, inaugurating the World Class. It is our largest cruise ship to date, with a capacity of over 6,700 passengers, served by more than 2,000 crew members. In 2023 we inaugurated the MSC Euribia equipped with the best and latest environmental technology and bestowed with a highly-innovative design. In 2023 MSC Cruises entered the Luxury segment by launching its first of four Explora Journeys ships. Recruitment Prospects With three new mega-ships and four Luxury ships to be built and delivered between 2023 and 2027, the biggest and most important challenge for MSC Cruises is to find, recruit and train a high number of new crew members needed to provide the service, fun and safety that have become hallmarks of MSC Cruises. This massive project is already well under way. The Human Resources Team is not only working to recruit the best talents but is also visiting our manning agencies and hiring partners around the world to ensure that the right people and facilities are in place to prepare this ‘army’ of new crew members for their life at sea. We need motivated and ambitious crew members who work with passion and understand the value of a smile. Join our team and see how much you can grow!
Immediate start!No experienceEasy apply - Junaid Travel London
Travel Consultant30 minutes ago£41700–£42000 yearlyFull-timeBarkingThe Agency Manager plays a pivotal role in overseeing the operations of the agency, ensuring that all aspects run smoothly and efficiently. This position requires a strong leader with a background in hospitality or hotel management, who can inspire and manage a team while maintaining high standards of service. The Agency Manager will be responsible for developing strategies to enhance customer satisfaction and drive business growth.
Immediate start!Easy apply - The Social Media Method
Entry-Level Social Media Intern7 days agoPart-timeLondonLocation: Hybrid (Remote with some in-person days in) Type: Part-time, 1–2 days per week Start Date: ASAP Duration: Flexible (with potential for growth) Best for: Students looking to get experience. This is an unpaid internship Compensation: Travel and food expenses covered. Potential for future paid role. About Us We’re a bold, social media agency helping brands show up authentically online. From content creation and strategy to influencer campaigns and community building, we work with clients who want to make an impact, not just go viral. Founded by a strategist with over a decade of experience working with brands like MTV, LUSH, Comedy Central and Primark, we bring big-brand thinking with start-up energy. We believe in collaboration, creativity, and giving our team real opportunities to learn and grow. We’re also passionate about the future of content and how technology fits into it. From AI tools to audience data, we love exploring how innovation can help us create smarter, sharper work, while keeping human insight and creativity at the heart of everything we do. **The Role** We’re looking for a student who’s obsessed with all things social—someone who spots trends before they blow up and gets excited about creating content that connects. You’ll work closely with the founder and be actively involved in live projects from day one. Key Responsibilities: - Create short-form content for TikTok, Instagram Reels, and YouTube Shorts - Brainstorm and pitch creative, on-trend content ideas - Join client calls, content shoots and team meetings - Edit videos using CapCut or native in-app tools - Support community management and channel growth - Help build and manage social calendars - Learn how to interpret data and performance insights - Get exposure to AI tools and how we use them creatively and ethically What We’re Looking For - A student who lives and breathes social media and digital culture - Creative, curious, and confident in sharing ideas - Basic editing skills (CapCut, Reels editor, TikTok tools, etc.) - Up to date with online trends and creators - Organised, self-motivated, and fun to work with - Available 1–2 days a week (flexible scheduling around studies) **Our Culture & Values** We’re proudly inclusive and believe diversity fuels better creativity. We’re building a team that reflects different voices, backgrounds and perspectives, and we welcome applicants from all communities, especially those underrepresented in media and marketing. This is a safe, collaborative space where you can bring your full self to work. We value openness, flexibility and kindness, and we’re serious about mentoring the next generation of creative talent. **Perks & Benefits** - Travel and food covered for in-person work or events - Supportive, relaxed work environment - Real-world experience with actual clients - Mentorship and career support - Access to creative tech and AI tools - Team days, events and fun shoot opportunities - Potential for a paid role as we grow
No experienceEasy apply - personal Assistant needed
Live in Carer13 days ago£16–£18 hourlyFull-timeLondonJob Summary: Personal Assistant & Caregiver Position Providing care for a 33-year-old wheelchair user living with wife. I lead a busy life and work 4 days a week as a government Economist, so no two days are ever the same. You need to be a fit, motivated and respectful person to both me and my family. This role requires a compassionate, reliable, and skilled individual who can multitask and is dedicated to providing high-quality support and care. Organisational skills, common sense, thoroughness, efficiency and initiative are expected. It is essential they are willing to contribute to living in a healthy family household as I want to be able to live in a household where I contribute to the tasks as a normal family member would. We require the individual to respect our personal privacy as we will respect theirs. My flat is near easy transportation. All training will be given and a great learning opportunity. This is not agency work. Individual must be aged 21 or over for car insurance purposes ● Key details: ○ Position Type: Live-in - 10 days a month on-average ○ Location: East London (carers can be located anywhere as we will cover travel to and from location each shift) Responsibilities: 1. Cooking Duties: o Be able to prepare food to a good standard on a daily basis. Cooking and baking is a hobby of mine, so this is key. 2. Cleaning: o Perform household cleaning tasks such as vacuuming, dusting, bathroom cleaning, and mopping etc. o Maintain a tidy and hygienic environment including yourself and your space. o Be presentable 3. Personal care o Help with toileting and washing o Dressing and undressing o Giving medication under my supervision o Applying creams etc. o Monitoring skin 4. Shopping: o Handle grocery shopping and assist in purchasing products and household items. o Ensure all necessary supplies are stocked and available. 5. Accompanying Client to activities: o Escort client on shopping trips or to medical or personal appointments. o Ensure clients' safety and comfort during outings. o Active client, who participates in wheelchair rugby, stand up comedy and more who needs support to do these 6. Generic assistance: o Assist clients with daily activities as needed o Gardening assistance o Help the client lead an independent life including being able to support his family as they do him. o Other tasks the client may need doing to allow independence 7. Transportation (required): o Driving License - Client has a van, you will be required to drive him or family to places. Client sometimes needs longer drives such as visiting his mother in Cornwall (about 7 hours) Working Hours: ● Average 9 hours of work per day, on call living in for 24 hours for medical emergencies ● Averaging 10 days a month in one shift but rotas will be discussed monthly due to other Pas sickness or holiday Salary: ● Negotiable, with food and coffee break allowance included Hiring Process: · Advanced DBS will be required ● Interested individuals are requested to email their application with the following details to me: Contact Number and email : Including availability Please send a CV and contact details for 2 references
No experienceEasy apply - Immediate Medical Solutions Ltd
Health Care Assistant (HCA)15 days ago£13–£14 hourlyPart-timeLondonWe are currently recruiting experienced and dedicated Agency Healthcare Assistants (HCAs) to work at Cheshire and Wirral Partnership NHS Foundation Trust, specifically covering the Macclesfield (SK11 8QA) area. This is an excellent opportunity for HCAs looking for flexible agency work in a professional NHS setting. Requirements: Full-time UK work permit – must be eligible to work full-time Minimum 6 months of recent experience in the NHS as a Healthcare Assistant Must live within 90 minutes travel distance of SK11 8QA (Macclesfield) Up-to-date Mandatory Training and DBS (or willing to complete) Right to work documents, references, and immunization records Passion for patient care, excellent communication, and reliability Your Responsibilities Will Include: Providing personal care and daily living support to patients Assisting nurses and clinical teams with care plans Monitoring and recording observations Promoting safety, dignity, and well-being of all patients Why Join Us: Competitive pay with weekly payroll Flexible shifts that work around your availability Opportunity to work within the Cheshire and Wirral NHS Trust 24/7 support from a dedicated agency team Professional development and upskilling opportunities
Immediate start!Easy apply
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