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Company Description Hyde London City marks the rebirth of a London icon. This lavish seven-storey, 111-room property at 15 Old Bailey draws upon a rich and storied past to create a luxurious, bespoke hideaway in the heart of the city. Hyde London City will be a destination unto itself, hosting unmatched experiences for locals and ultimately the discerning global traveler. Hyde is embracing an evolved brand identity that is all about a festival vibe with music at its core. Hyde perfectly balances an elevated bohemian-chic aesthetic with a youthful, laidback ambience. The spaces are defined by vibrant colors and are designed to encourage serendipitous connections and new discoveries around every corner. Hyde is all about the freedom and personal discovery that comes with great music, time with friends and connecting with something bigger. Job Description Reporting to the Front of House Manager, the Night Manager will be in charge of keeping things running smoothly at the hotel during the night shift, offering a naturally friendly, helpful and responsive level of service for our guests. What you’ll do… Keep the hotel premises and guests safe and sound. Make sure every guest feels special and eager to come back for more. Manage and resolve any guest complaints, concerns, or emergencies that may arise during the night shift. Patrol the hotel grounds regularly to keep an eye out for anything fishy or unsafe. Handle any reservations, bookings, or inquiries that may occur during the night shift. Keep detailed records of who's staying with us, any incidents, and other important info. Know your stuff when it comes to health and safety rules. Be part of the hotel crisis and fire teams and know all the drill. Stay in the loop with other departments and staff to keep things running smoothly and guests happy. QualificationsMost important is that you know how to provide a great and memorable guest experience – whether it’s for someone staying with us or just stepping in for a drink or a bite to eat. You have experience in a similar role, or as an Assistant looking for further development with a demonstrable track record of excelling in Front Office operations and procedures. You will be required to work flexible shift patterns which will include weekdays and weekends to support the team, as and when required. Your humble and open to ideas. We leave our egos at the door and help get it done. You’re up for doing things differently and trying (almost) everything once. Additional Information What's in it for you... Opportunity to take party in an amazing opening team, Hyde is doing it differently. 28 days holidays (inclusive of bank holidays), pension and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing. Treat yourself with lots of retail & hospitality perks through our partners. Goes without saying, but we’ll feed you during your shift. Extra time off to volunteer with one of our partner charities Cycle to work scheme The chance to make your mark in a fast-growing Brand Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work Excellent discounts across the entire Ennismore family of brands. Hyde is an equal opportunity employer. We endeavor to select, place, train, and promote the best qualified individuals based upon job-related factors such as ability, work quality, suitability, experience, and potential. Bohemian & Chic When Hyde Lounge opened in 2005, it transformed the Sunset Strip in Los Angeles, along with the concept of nightlife itself. Since then, the brand has expanded to include Hyde Hotels and Residences, Beach Clubs, and Mixology Lounges, inviting its followers to be the first to know, and introducing them to the latest and greatest in nightlife adventures. Every guest at Hyde Hotels is treated like a Hyde Lounge regular. Hyde fosters a sense of mystery – the exciting feeling that anything can happen.
Company Description Hyde London City marks the rebirth of a London icon. This lavish seven-storey, 111-room property at 15 Old Bailey draws upon a rich and storied past to create a luxurious, bespoke hideaway in the heart of the city. Hyde London City will be a destination unto itself, hosting unmatched experiences for locals and ultimately the discerning global traveler. Hyde is embracing an evolved brand identity that is all about a festival vibe with music at its core. Hyde perfectly balances an elevated bohemian-chic aesthetic with a youthful, laidback ambience. The spaces are defined by vibrant colors and are designed to encourage serendipitous connections and new discoveries around every corner. Hyde is all about the freedom and personal discovery that comes with great music, time with friends and connecting with something bigger. Job Description We are looking for a Floor Manager who is passionate about wine, to join our crew at Hyde London City. Reporting to the Restaurant Manager, the Wine Lead Floor Manager will be responsible for the overall wine program and supporting the daily running of the restaurant, ensuring smooth service and making sure guests feel special and eager to come back for more. What you’ll do… Run the show for our wine program and keeping the list up to scratch. Taking charge of wine service on the floor and behind the bar, making sure the team nails every step of service. Suggesting food and wine pairings to the team and guests, monitoring service quality and interacting with guests to ensure satisfaction. Teaming up with the culinary team on menus, service, and product availability. Run the daily briefing for the restaurant/bar team, promoting daily specials and upselling techniques. Coordinating and running the reservations system and drafting floor plan based on how many hungry guests we're expecting. Supporting the Restaurant Manager with Food & Beverage stock; ordering and stock take. Being the wine guru, leading on wine training and supporting for food and beverage. Handling the cash flow and making sure our revenue reports are in line with hotel standards. Team’s scheduling. Ensuring the restaurant/bar area are Health and Safety compliant for each shift. Responsible for the safe opening and closing of the restaurant. Qualifications3 years’ experience in R&B, with wine experience. You understand hospitality, it’s in everything you do. WSET Level 1 qualified. Personal licence holder, WSET Level 2 or 3, desirable. Nothing is an issue for you - you know what our guests want even before they do. You’re looking for a place where you can be you; no clones in suits here. Passionate about creating memorable experiences for others, be they guests or colleagues. You’re not precious. We leave our egos at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way. Additional Information What's in it for you... Opportunity to take party in an amazing opening team, Hyde is doing it differently. 28 days holidays (inclusive of bank holidays), pension and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing. Treat yourself with lots of retail & hospitality perks through our partners. Goes without saying, but we’ll feed you during your shift. Extra time off to volunteer with one of our partner charities Cycle to work scheme The chance to make your mark in a fast-growing Brand Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work Excellent discounts across the entire Ennismore family of brands. Hyde is an equal opportunity employer. We endeavor to select, place, train, and promote the best qualified individuals based upon job-related factors such as ability, work quality, suitability, experience, and potential. Bohemian & Chic When Hyde Lounge opened in 2005, it transformed the Sunset Strip in Los Angeles, along with the concept of nightlife itself. Since then, the brand has expanded to include Hyde Hotels and Residences, Beach Clubs, and Mixology Lounges, inviting its followers to be the first to know, and introducing them to the latest and greatest in nightlife adventures. Every guest at Hyde Hotels is treated like a Hyde Lounge regular. Hyde fosters a sense of mystery – the exciting feeling that anything can happen.
RESTAURANT SUPERVISOR Hidden behind the signature harlequin stained-glass windows lies an iconic restaurant with a history of over 100 years and an enviable reputation for fine-dining excellence. We’re searching for a dynamic Restaurant Supervisor to join our team and become part of something special. Benefits & Rewards: 50% staff discount for you and up to 3 friends when you dine in our restaurants. Celebrate career anniversaries, with a gift voucher to dine in our restaurants. 'Refer a Friend' bonuses. Career Development and Training, including Apprenticeships. Free food and drinks to the same standard that we serve our guests when you are working. Extra holiday allowance for length of service, up to 5 extra days after 5 years. You can take your Birthday as a day off - Guaranteed! Cycle to Work Scheme. Discounts on Gym Membership and access to discounts on 100s of retailers, health, entertainment, travel & more. Key elements of your role as Restaurant Supervisor will involve supporting the seamless running of the restaurant by providing a highly efficient and effective service, ensuring standards are maintained and guest needs are anticipated. To establish and maintain good working relationships amongst the restaurant team and with the kitchen brigade. To carry out training and development needs within the department and to take appropriate action. Reporting to the Restaurant Manager. About you: You have at least 1+ years’ experience in this role and are solution-driven, working well under pressure. You pride yourself on your professional approach to service excellence and you are a real team player. About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.
Hidden behind the signature harlequin stained-glass windows lies an iconic restaurant with a history of over 100 years and an enviable reputation for fine-dining excellence. We’re searching for a dynamic Restaurant Supervisor to join our team and become part of something special. Benefits & Rewards: 50% staff discount for you and up to 3 friends when you dine in our restaurants. Celebrate career anniversaries, with a gift voucher to dine in our restaurants. 'Refer a Friend' bonuses. Career Development and Training, including Apprenticeships. Free food and drinks to the same standard that we serve our guests when you are working. Extra holiday allowance for length of service, up to 5 extra days after 5 years. You can take your Birthday as a day off - Guaranteed! Cycle to Work Scheme. Discounts on Gym Membership and access to discounts on 100s of retailers, health, entertainment, travel & more. Key elements of your role as Restaurant Supervisor will involve controlling a section during service, taking food orders, serving guests and providing a professional bill service. Responsible for directing and motivating a team of Waiters, you will also take an active interest in your team’s welfare, safety, and professional development. About you: You have at least 1+ years’ experience in this role and are solution-driven, working well under pressure. You pride yourself on your professional approach to service excellence and you are a real team player. About us: We know how to have a good time – we love what we do. The key ingredient to our success is our dedicated, talented people – and we love nothing more than to help them to flourish in a supportive environment where they are respected and valued. We encourage individuality and celebrate the diversity of our people. We search for people who know what exceptional looks like and are ready to bring their passion and commitment to each and every service. It’s the Ivy way.
We are a Boutique Property Management Company currently expanding our asset base in Central London. We are looking for a well-organized candidate with experience in property lettings (short term and/or long term). The candidate should have a pro-active approach to property lettings and management. The candidate should be well-spoken, presentable, and you should be able use public transport or drive. There is an equal amount of time behind the desk as well as travelling between properties and sites in Central London. Key Requirements: • Excellent attention to detail and time management. • Ability to multi-task by employing effective time management strategies. • Self-motivated and pro-active, you enjoy working independently. • Exceptional verbal and written communication skills. • Expert communicator capable of effectively managing conflict and solving problems. Main Responsibilities • Administration of lettings process, including referencing and producing statement of accounts. • Organize check-in and check-out inventory inspections. • Answering general, maintenance and emergency phone calls, dealing with all general enquiries and resolving reported issues accordingly. • Be able to work under pressure and to tight deadlines. • Marketing and advertising properties in different portals. are a private landlords currently expanding our asset base in Central London. We are looking for a well-organized candidate with experience in property lettings (short term and/or long term). The candidate should have a pro-active approach to property lettings and management. The candidate should be well-spoken, presentable, and you should be able use public transport or drive. There is an equal amount of time behind the desk as well as travelling between properties and sites in Central London. Experience in property lettings (short term and/or long term) is essential. Key Requirements: • Excellent attention to detail and time management. • Ability to multi-task by employing effective time management strategies. • Self-motivated and pro-active, you enjoy working independently. • Exceptional verbal and written communication skills. • Expert communicator capable of effectively managing conflict and solving problems. Main Responsibilities • Administration of lettings process, including referencing and producing statement of accounts. • Organize check-in and check-out inventory inspections. • Answering general, maintenance and emergency phone calls, dealing with all general enquiries and resolving reported issues accordingly. • Be able to work under pressure and to tight deadlines. • Marketing and advertising properties in different portals.
Mowgli, recently recognised as one of the Top Ten Companies to work for in the Sunday Times ‘Best places to work 2023’, and awarded one of the 'Best Companies' to work for in the UK three years in a row, is looking for an Assistant Manager to join the family. Founded by Nisha Katona in 2014, Mowgli has continued its growth and aspires for the restaurant chain to become the national voice for Indian Street Food, enriching lives wherever she goes. In a Assistant Manager, we are looking for: · The eye and ears of the floor with great initiative and confidence with supporting the Deputy and General Manager, · The ability to thrive in a busy environment with warmth and grace, · Awesome communication skills; keeping the team up to date, motivated and excited for service, · A passion for improvement to ensure we are always delivering the best customer experience, · And an ambition to progress with their career! We offer careers, not just jobs and have clear progression plans outlined in our Mowgli Career Tree. We have General Managers who started with us as Servers and now run their very own Mowgli! We keep our people feeling purposeful, nourished and fulfilled through providing a great work life balance and other perks like: • 30 days paid holiday with enhanced family leave • Access 40% of your wage earned before payday • Have your birthday and your child’s first day of school off on Mowgli • Getting a puppy? Welcome them properly to their new home and enjoy a flexible working week while they settle in! • The chance to go on life changing trips all over the world • An invitation to our annual Summer Party, Mowgli Fest! We close all sites so no one misses out! • Guaranteed Christmas Eve evening, Christmas Day, Boxing Day and New Year’s Day off • Cycle to work scheme • 50% off food when you visit with family and friends and enjoy free meals on shift • 100% of all service charge and tips earned boosting your wages! • Work somewhere with purpose – We have raised over £1,700,000 for local and international charities and have committed to working towards a more sustainable future with exciting relationships in place.
· Collaborating with senior staff to determine the range of services offered and contribute to the development of sales strategies and targets. · Conducting market research, surveys, and analysis to understand customer preferences and reactions to our services. · Compiling and analysing sales figures to identify trends and opportunities for growth. · Developing proposals for marketing campaigns and promotional activities to attract new customers and retain existing ones. · Managing customer accounts and maintaining strong relationships to ensure customer satisfaction and loyalty. · Recruiting, training, and mentoring junior sales staff to achieve sales targets and deliver exceptional service. · Producing reports and recommendations for senior management on marketing and sales strategies. · Keeping abreast of industry trends, competitor activities, and product developments to maintain a competitive edge. Additional Requirements: · We are seeking candidates with a proven track record in sales and marketing, preferably in the luxury travel or hospitality industry. Key requirements include: · Strong communication and interpersonal skills. · Excellent analytical and strategic thinking abilities. · Proven experience in developing and executing successful sales and marketing strategies. · Ability to work collaboratively with cross-functional teams. · Demonstrated leadership and team-building capabilities. · Knowledge of market research techniques and tools. · Proficiency in Microsoft Office suite and CRM software. · Bachelor's degree in Marketing, Business Administration, or a related field (Master's degree preferred).
Are you a motivated and results-driven individual with a passion for sales and an entrepreneurial spirit? If so, we have an exciting opportunity for you to join our team as a Self-Employed Salesperson with a clear path to owning your own business through our comprehensive growth plan training. Responsibilities: 1. Sales Excellence: Develop and execute sales strategies to achieve targets and drive revenue growth. 2. Product Knowledge: Become an expert in our products or services to effectively communicate their value to potential clients. 3. Client Acquisition: Identify and reach out to prospective clients, building and nurturing relationships to convert leads into sales. 4. Customer Satisfaction: Ensure exceptional customer satisfaction by providing outstanding service and addressing customer needs. 5. Business Development: Collaborate with the team to identify new business opportunities and market trends. 6. Self-Management: Manage your schedule, priorities, and client interactions independently as a self-employed professional. 7. Training and Mentorship: Participate in our comprehensive growth plan training, designed to equip you with the skills and knowledge needed to run your own business. Qualifications: • Proven experience in sales or a related field (preferred). • Strong communication and interpersonal skills. • Self-motivated with the ability to work independently. • Entrepreneurial mindset and a desire to own and operate your own business. • Willingness to participate in our growth plan training program. Benefits:• Competitive commission-based compensation. • Access to ongoing training and mentorship. • Opportunity for rapid career advancement and business ownership. • Flexible work schedule and the freedom to manage your own business. If you're ready to take the next step in your career and embark on a journey to own your own business, we invite you to apply for this exciting opportunity. Join us in reshaping the future of sales and entrepreneurship! Socialise and meet other offices through social and work events, with the chance to travel This marketing company offers a fun, unique company culture that celebrates success, recognises potential and rewards those who work hardest To work face to face with potential customers within residential campaigns Completely uncapped earnings + enticing incentives, this has allowed top performers in recent weeks to earn £900 a week Full, ongoing training in Customer Service / Sales / Marketing and Promotions / Recruitment and Leadership skills Travel opportunities, such as these up coming trips next year to Morocco, Dubai, Belgium and France. Fantastic incentives Personal and professional development For this role you must be eligible to work full time in the UK and must have availability of at least 4 full days a week (those who can't commit to 4 full days a week will not be considered for the role). Roles are based all around London. Suitable for recent graduates! Jedi sales is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Position Overview: We are looking for an experienced Executive Assistant / Personal Secretary to provide personalized administrative support to our executive team and ensure the smooth operation of daily business activities. The ideal candidate will be detail-oriented, possess excellent communication and organizational skills, and be able to handle a wide range of administrative and executive support tasks. Key Responsibilities: - Manage and maintain executive schedules, including arranging appointments, meetings, and travel itineraries. - Screen and direct phone calls and correspondence, ensuring inquiries are handled promptly and professionally. - Prepare and edit correspondence, presentations, reports, and other documents as needed. - Coordinate and organize meetings, conferences, and special events, including booking venues, catering, and managing logistics. - Conduct research and compile data to support executive decision-making processes. - Handle confidential information with discretion and maintain strict confidentiality at all times. - Serve as the primary point of contact for internal and external stakeholders, demonstrating professionalism and exceptional customer service. - Assist with personal tasks and errands for executives as needed. - Perform general administrative duties, such as filing, photocopying, and managing office supplies. - Collaborate with other administrative staff to ensure seamless workflow and efficient operations. **Qualifications:** - Bachelor's degree preferred. - Proven experience as an executive assistant, personal secretary, or similar role. - Proficiency in Microsoft Office Suite and other relevant software applications. - Exceptional organizational and time management skills, with the ability to prioritize tasks and meet deadlines. - Strong interpersonal and communication skills, both written and verbal. - Ability to maintain confidentiality and exercise discretion when handling sensitive information. - Resourcefulness and ability to solve problems independently. - High level of professionalism and integrity. - Flexibility and adaptability to changing priorities and business needs.
We’re all work and all play – combining a fun-filled, social work environment with professional development and fulfillment. Your role To deliver friendly, knowledgeable, and efficient customer service and product delivery to provide an epic experience for our customers. Company Perks 50% off stays at our accommodation 50% off all food 50% off all drinks Ski trips 2 Sailing trips per year Flying lessons Bespoke Training Program E-Learning Program Partnered with License Trade Charity up to £1000 cash rewards for finding new employees. Recognition schemes £100 for employee of the Month £250 for employee of the Quarter £2000 for employee of the Year Extensive Training and Development X2 Sailing trips per year. Equal tips for all staff (housekeeper, cleaner, chef, bartender) Wicked incentives run centrally (last prize was a £1000 for staff party) Essential requirements You must: Be eligible or have all necessary documentation in which to be legally employed in the country, which you are based. All Documentation required by any Local/Regional/National certifying or Governing bodies in which to operate legally within you units country. Have a up to date/active bank account in your own name. Be able to converse in English. Have a fixed place of residence and live within a reasonable travelling distance of the unit. Main responsibilities Providing a brilliant experience for our customers Deliver excellent customer service, always. Serve and present beverages, quickly and efficiently, meeting our standards and specs. Assist in keeping the bar, front-of-house and toilets clean and tidy, at all times. Keep up to date with all new products, specials, promotions and events offered in the unit, so as to offer the customer a brilliant experience Contribute towards creating an epic party atmosphere during any time of the day. Make customers aware of offers on our great food and drink range. Check back regularly during food service to ensure customer satisfaction. Learn the skill sets of up-selling and practice them on every sale you make. Provide fast, friendly, and charismatic table service. Fulfil all reasonable requests from guests to ensure their comfort, satisfaction, and safety. Maintaining Controls and Standards Conduct daily standard audits at the beginning of shift, and continue throughout and reporting any issues to line manager. Always adhere to all company policies and procedures. Always adhere to local licencing laws regarding responsible and correct service of alcohol Maintain excellent knowledge of all company and site-specific Health and Safety procedures. Assist in keeping the reception area clean and tidy, at all times. Conduct regular security checks throughout the day and report any security issues to line manager Provide reports, as required, for housekeepers and management. Always adhere to all company policies and procedures. Maintain excellent knowledge of all company and site-specific Health and Safety procedures. Administer all reservations, cancellations, and no-shows, in line with company policy. Keep up to date with current promotions and bed pricing across the beds and bars group, to provide information to guests, on request, while maximising bed sales opportunities Contributing ideas to help develop an innovate business. Be involved and contribute at team meetings. Carry out instructions given by the management team and head office. Development Maintain personal knowledge by completing in-house training within the given timelines. Always engage with your line manager about your own personal and professional development and how Beds and Bars can assist.
We are seeking a confident Receptionist to become part of our Front Office Team at Citadines South Kensington London. Our properties operate 24/7; therefore, the department works on an early (7am-3.30pm) or late (3pm-11.30pm) shift basis. Night shifts are also available and required on occasion. As our Receptionist, you will: Offer a warm welcome and departure experience to our guests, managing expectations by constantly seeking opportunities to personalise their needs, travel purposes, plans, etc Take initiative in accommodating the customers’ needs in a resourceful manner Be pro-active in the learning and development of administrative tasks, procedures, processes and standards and ensure correct practice Ensure that all shift tasks are carried out according to the required standard and take responsibility in providing full handovers to all relevant parties/shifts. Here at Citadines, we promote an Enterprising and Winning Mindset. Previous experience is desirable; however we are looking for candidates who have the right attitude to learn, good problem solving skills and the ability to apply these to the job role. This is your opportunity to be part of our team as a Receptionist. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us The Ascott Limited (Ascott) is a Singapore company that has grown to be one of the leading international lodging owner-operators. Ascott's portfolio spans over 220 cities across more than 40 countries in Asia Pacific, Central Asia, Europe, the Middle East, Africa and the USA. Ascott has about 94,000 operating units and more than 64,000 units under development, making a total of about 159,000 units in over 900 properties. As part of The Ascott Limited, Citadines offers contemporary and sleek studios and apartments with modern comforts, business connectivity and additional services that can be customised to our guests’ lifestyle and needs, with prime locations in London. If you are excited by a career in Hospitality and have a passion for providing great customer service, we look forward to hearing from you. Required skills: Time Management, Customer Focused, Customer Service, Multitasking, Organisation Skills, Attention to Detail, Team Work, Communication Skills, Problem Solving The leading serviced residence owner-operators, The Ascott Limited is a Singapore-owned company with over 30,000 operating serviced residence units in key cities of the Americas, Asia Pacific, Europe and the Middle East. Currently, with more than 22,000 units under development, the Company accounts to a total of more than 53,000 units in over 300 properties. With an award-winning portfolio spanning three prestigious brands, we offer the exclusive and refined experience of modern living, no matter where your travels take you next.
Job Description Userguest is an exciting and rapidly expanding VC-backed Hospitality software organisation providing leading-edge and innovative solutions to independent and boutique hotels and regional and international hotel groups and chains globally. The Userguest SaaS technology solution now helps hotels in over 30 countries improve their website performance resulting in a higher conversion of website visitors into direct bookings to offset the high commissions charged by the OTAs (Booking.com, TripAdvisor, etc). Our mission is to be the leading hotel technology in driving direct revenue for our clients globally and as Userguest continues to accelerate its growth, we are looking for a Sales Executive to join our growing EMEA team and help us take our mission to the next level. The sales cycle involves (i) identifying and engaging with new opportunities, (ii) demonstrating the Userguest technology and convincing the prospect to undertake a free of charge one-month trial, and (iii) converting the client to a paid contract using the data insights from the one-month trial. A positive culture remains at the heart of everything we do at Userguest and individuals who deliver against objectives and work effectively with our clear values (Integrity, Proactivity, Attitude, and Expertise), will thrive. Key Responsibilities: Identify decision-makers within Hotels/Hotel Groups using various methods (telephone, social selling & CRM data) Virtually present, promote, and sell Userguest's comprehensive SaaS product to Hotel Owners, Revenue Managers, GMs, and Commercial Directors, demonstrating their value and benefits. Forge close collaborations with the Customer Success team and the client to ensure customer expectations are met, and surpassed. Provide clear, accurate, and prompt performance reports using Hubspot CRM to communicate a real time picture of your business outlook. Stay up to date with market trends, and educating prospects on insight, or opportunities. Work to exceed KPIs and targets for activity, demos and trials and manage the full end-to-end sales cycle with prospects. Location: Fully Remote (UK Based) Join us at Userguest and become a part of our dynamic team that is reshaping the hotel industry. If you are enthusiastic about sales, hotel technology, and driving tangible results, we encourage you to apply today. Please submit your full CV and optional cover letter. (Strictly No Recruitment Agencies, please) Userguest is an equal opportunity employer. We embrace diversity and are resolute in creating an inclusive environment for all our employees. £30k Basic + £15K Commission What We Offer Truly innovative product with high market demand, offering a wide range of partnership opportunities. Regular company events and offsites, (last one was in Marrakesh, Morrocco). Fully remote: enjoy the flexibility of a remote work environment whilst collaborating with a global team. Requirements: A minimum of 2 years of proven success in sales, in any of the following roles: full sales cycle management from prospect to close, SDR Appt making roles (any sector), Marketing, Hospitality Revenue Management, and or Hospitality Tech sales. Must be fluent in English & German. Self-motivated and comfortable working independently and remotely Techy profile with a solid understanding of ecommerce technical concepts; tracking solutions, Google Tag Manager, and website scripts. Exceptional organizational, presentation, and communication skills, both verbal and written. Experience with Hospitality Tech and Marketing or working for a Booking engine, RMS, PMS or Channel Manager would be a big plus. USERGUEST is a travel tech company founded in Amsterdam in 2019 by Hicham Benyebdri, Assil Bernossi, and Ahmed Chami. The start-up strives to empower hotels by not being so dependent on OTAs, helping to close the gap between revenue managers and marketers. After identifying that most hotels seek to increase their unmediated revenue stream, the founders set out to develop a software solution to help hotels boost revenue via their direct websites. They developed a SaaS solution that leverages data to maximize hotel website revenue and improve the customer experience.
Job Description Userguest is an exciting and rapidly expanding VC-backed Hospitality software organisation providing leading-edge and innovative solutions to independent and boutique hotels and regional and international hotel groups and chains globally. The Userguest SaaS technology solution now helps hotels in over 30 countries improve their website performance resulting in a higher conversion of website visitors into direct bookings to offset the high commissions charged by the OTAs (Booking.com, TripAdvisor, etc). Our mission is to be the leading hotel technology in driving direct revenue for our clients globally and as Userguest continues to accelerate its growth, we are looking for a Sales Executive to join our growing EMEA team and help us take our mission to the next level. The sales cycle involves (i) identifying and engaging with new opportunities, (ii) demonstrating the Userguest technology and convincing the prospect to undertake a free of charge one-month trial, and (iii) converting the client to a paid contract using the data insights from the one-month trial. A positive culture remains at the heart of everything we do at Userguest and individuals who deliver against objectives and work effectively with our clear values (Integrity, Proactivity, Attitude, and Expertise), will thrive. Key Responsibilities: Identify decision-makers within Hotels/Hotel Groups using various methods (telephone, social selling & CRM data) Virtually present, promote, and sell Userguest's comprehensive SaaS product to Hotel Owners, Revenue Managers, GMs, and Commercial Directors, demonstrating their value and benefits. Forge close collaborations with the Customer Success team and the client to ensure customer expectations are met, and surpassed. Provide clear, accurate, and prompt performance reports using Hubspot CRM to communicate a real time picture of your business outlook. Stay up to date with market trends, and educating prospects on insight, or opportunities. Work to exceed KPIs and targets for activity, demos and trials and manage the full end-to-end sales cycle with prospects. Location: Fully Remote (UK Based) Join us at Userguest and become a part of our dynamic team that is reshaping the hotel industry. If you are enthusiastic about sales, hotel technology, and driving tangible results, we encourage you to apply today. Please submit your full CV and optional cover letter. (Strictly No Recruitment Agencies, please) Userguest is an equal opportunity employer. We embrace diversity and are resolute in creating an inclusive environment for all our employees. £30k Basic + £15K Commission What We Offer Truly innovative product with high market demand, offering a wide range of partnership opportunities. Regular company events and offsites, (last one was in Marrakesh, Morrocco). Fully remote: enjoy the flexibility of a remote work environment whilst collaborating with a global team. Requirements: A minimum of 2 years of proven success in sales, in any of the following roles; full sales cycle management from prospect to close, SDR Appt making roles (any sector), Marketing, Hospitality Revenue Management, and or Hospitality Tech sales. Must be fluent in English & French. Self-motivated and comfortable working independently and remotely Techy profile with a solid understanding of ecommerce technical concepts; tracking solutions, Google Tag Manager, and website scripts. Exceptional organizational, presentation, and communication skills, both verbal and written. Experience with Hospitality Tech and Marketing or working for a Booking engine, RMS, PMS or Channel Manager would be a big plus. USERGUEST is a travel tech company founded in Amsterdam in 2019 by Hicham Benyebdri, Assil Bernossi, and Ahmed Chami. The start-up strives to empower hotels by not being so dependent on OTAs, helping to close the gap between revenue managers and marketers. After identifying that most hotels seek to increase their unmediated revenue stream, the founders set out to develop a software solution to help hotels boost revenue via their direct websites. They developed a SaaS solution that leverages data to maximize hotel website revenue and improve the customer experience.
As the founder and director of a rapidly expanding engineering organisation with over 20 employees, I am seeking an individual who not only recognises the importance of proactivity and problem-solving but also possesses the ability to pre-empt and resolve issues before they escalate. The ideal candidate will be someone who is highly organised, professional, and adept at communication. Moreover, proficiency in a range of Microsoft applications is essential, as the role will involve the regular submission of detailed weekly reports on the performance of each team member. Furthermore, the successful candidate will be required to travel within the UK to conduct audits on our engineers, to ensure compliance with company protocols and procedures. Rest assured, all necessary travel expenses will be covered by the company. You should have a keen eye for detail and a strong background in administrative tasks, You should be confident in your ability to fulfil the responsibilities outlined in the job description. You should understand the importance of conducting thorough background checks on potential employees and maintaining accurate paperwork trails. You will need to be assisting employees with following procedures and protocols, as well as addressing any issues they may face in a professional manner. Furthermore, it’s important to have proficiency in financial literacy as you will have to reconcile accounts on a weekly basis and provide accurate reports to management. You will be the first point of contact for both internal employees and external contractors, ensuring that their needs are met promptly and efficiently.
Accountant - Client Manager - Private Wealth Services Location: London Type: Full Time - Office Base Salary: Up to £70K Client Profile: Gurler Mae is proud to announce, that we are searching for an Accountant - Client Manager on behalf of our client. This opportunity is offered on a full-time and permanent basis. As an Accountant - Client Manager, the role involves managing a portfolio of clients/structures across various jurisdictions in direct contact with clients regularly: this includes responsibility for all aspects of the day-to-day management of a portfolio of clients/structures and maintaining relationships with clients while providing them high levels of services. Primary Duties: ● To support the company accounting department including the preparation of accounts for trusts and overseas entities. ● To maintain client financial records. ● To research tax requirements and to advise clients on the results. ● To carry out statutory and governance work (including the production of minutes) for companies across various jurisdictions within filing deadline. ● To assist the Managing Director with key clients ● Involvement with the set-up and management of trusts under common law and in foreign jurisdictions, including drafting of statutory documentation and overseeing preparation of financial statements for the underlying companies. ● To ensure clients’ compliance files are adequately maintained. ● To correspond with HMRC on a variety of matters. ● To interact with business partners and providers in Europe and worldwide. ● To build and maintain the high standard and development of the company and to contribute to winning new clients and managing the successful delivery of projects ensuring technical excellence. ● Strong involvement with business development, participation in marketing the business, and taking on the process of any new business. Personal Specification: ● At least 5/10 years’ experience in a Trust Company or a Multifamily Office or International Chartered Accountancy. ● Accountancy firm experience. ● Strong technical knowledge in international tax matters, trust, wealth management, and experience within the private client field. ● A wealth of experience as a Manager in an international environment or as a solicitor/accountant specialised in international tax. ● Fully conversant with profit and loss statements and budgeting. ● Experience in administration services for high net-worth clients, including advanced knowledge and experience with in-house trust accounting. ● Advanced knowledge and understanding of trust transaction coding, fiduciary income tax, principal and income accounting, and interpretation of trust documents. ● Demonstrable high-level understanding of the trust administration business, industry trends, and best practices. ● Excellent knowledge of accounting and VAT. ● Excellent technical and working knowledge of complex Fiduciary Structures. ● Excellent working knowledge of Company and Trust law and statutory and regulatory obligations. ● Ability to consider tax and legal implications of transactions. ● Technical knowledge of statutory filing requirements. ● Fluency in English is essential, fluency in other languages is desirable (French and/or Italian especially). Qualifications: ● Master's degree in Economics, Finance, Law, or professional equivalent ● Relevant qualification, i.e. ICSA/Governance Institute, STEP, ACA, ACCA is desirable. Benefits: ● Competitive salary ● Discretionary bonus. ● Company pension ● Free or subsidised travel ● Private dental insurance ● Private medical insurance Schedule: ● Monday to Friday To apply: Interested? If so, please send your full CV by clicking “apply”
Luciano by Gino D'acampo restaurant at Me London Hotel is on the lookout for a dedicated superstar waiter/waitress willing to grow into our family. Delivering a very high standard of guest service, every day Learning and applying food and beverage knowledge to your guests Fulfilling your part in a very close team Adopting a never say no mentality to guest requests Completing a rigorous training and development program Achieving high scores in all audits such as Mystery Diner Having the passion and drive to grow in your career in hospitality Exceeding your guests expectations each and every time they visit us Working alongside other departments to support the General Manager Adhering to all health and food safety company policies Beating the targets are set out for you and your team What we will deliver for you: Very competitive rates of pay and generous performance bonuses Stylish uniform or an allowance Career progression and development A committed Restaurant Support Team behind you to deliver success Opportunity to travel Documented evidence of eligibility will be required from you as part of the recruitment process and you must be eligible to live and work in the UK. (Asylum & Immigration Act 1996). If you have the passion and drive to be the best and would like to be part of our growing team, please send us your CV and apply Now! (336-337 Strand, London WC2R 1HA look for Radio roof top bar at London Meliá Me , we are next door)
Charisma, flair and excellent cocktail experience. These are the ingredients that make the perfect Ivy Asia Bartender. As Bartender, you’ll need to know your negronis from your martinis to provide the first-class service our guests expect. You’ll also need good wine knowledge, but our in-house weekly beverage training will make sure you’re always up to speed. In return, you’ll receive an industry-leading pay package and the full support of your Head Bartender and Bar Manager, who are there to care for your welfare and development. Plus, you’ll also have incredible opportunity for career progression, the training to make sure you succeed, and access to an impressive array of benefits. Our Bartenders will enjoy these benefits: o Free food and drinks when working from our restaurant menus o Discounts for all employees and up to three friends when dining in a hand-picked selection of our restaurants o Book your birthday off – guaranteed o An additional day’s holiday every year for the first five years o We reward Refer a Friend – if you successfully refer someone you can earn a reward of up to two thousand pounds o Regular social activities organised through our social committee o On every anniversary we celebrate by giving you a gift o Extra discounts for all our team on gym memberships, Shopping, Mobile phones, travel and much more… With a rich history and an enviable reputation, The Ivy Collection is a market leader in prestige restaurants. We have exciting future ahead of us as we continue to open our iconic restaurants across the UK and Ireland. We want you to share in that. We’re committed to the wellbeing of our entire team and offer structured employment paths and training at every level to ensure your confidence, and your career, grows with the collection every step of the way.
Set over two floors and flooded with natural daylight, Manzi’s will be an all-day, seafood focused restaurant that is relaxed, accessible and fun, with a large outdoor terrace. Located at ‘Bateman’s Buildings’, tucked between Greek & Frith Streets, the décor will capture the hedonistic escapism of the original Manzi’s; with mermaids and mermen, whimsically nautical adornments and abundance of sea creatures. Why work with us as a Head Bartender: - Access personalised training, mentorship programmes, clear career paths and genuine opportunities for personal development. - Highly attractive bonuses in our Refer a Friend scheme, as well as other reward and incentive programmes. - Discounts on gym memberships, retail and travel. - Industry supplier trips as well as access to masterclasses and workshops. - Enhanced Maternity and Paternity. - Enjoy discounted rates at any of our restaurants as well as Minor Hotels globally. - An additional day's holiday every year, for your first five years. - Access to Mental Health counselling, plus legal and financial advice via our employee assistance programme. - Access to English lessons. The role of Head Bartender: - Assist with managing the day-to-day operations of the bar, including inventory management, ordering supplies, and maintaining cleanliness. - Maintain high standards for drink preparation, presentation, and overall bar aesthetics in line with company standards. - Prepare and serve beers, world wines as well as a variety of cocktails, ensuring consistency in taste, presentation, and quality. - Providing exceptional guest service by engaging patrons, taking orders, and offering recommendations. Create a welcoming and enjoyable atmosphere for guests. - Keeping a well-stocked bar with an adequate supply of beverages, syrups and glassware. - Implement and enforce health and safety protocols, maintaining a clean and safe environment for both staff and patrons. What we’re looking for in a Head Bartender: - Has previous experience working in a bar, restaurant or hotel as a senior or head Bartender. - Has a good understanding of and a passion for European wine and classic cocktails. - Strives for excellence and inspire others. - Excellent interpersonal abilities and able to communicate effectively with all departments in the spirit of the company values. - Cultivates genuine connections with both guests and team members. - An excellent product knowledge, and the desire to exceed our guests' expectations. - Has the Right to Work in the UK.
We are currently seeking a talented and experienced Solution Architect to join our team. The ideal candidate will have a deep understanding of enterprise architecture principles, strong technical expertise, and the ability to design and implement complex solutions that meet our clients' needs. As a Solution Architect, you will play a key role in leading the design and development of innovative technology solutions that drive business outcomes and deliver value to our clients. Responsibilities: Work closely with clients to understand their business requirements and technical challenges. Lead the design and development of end-to-end solutions that address client needs and align with industry best practices. Create detailed solution architecture designs, including system integrations, data models, and infrastructure requirements. Collaborate with cross-functional teams, including developers, engineers, and project managers, to implement solutions effectively. Provide technical leadership and guidance throughout the project lifecycle, from initial concept to implementation and deployment. Conduct technology assessments and evaluations to identify opportunities for improvement and innovation. Stay up-to-date on emerging technologies and industry trends, and make recommendations for their adoption. Ensure that solutions are scalable, secure, and maintainable, and meet performance and quality standards. Serve as a subject matter expert and trusted advisor to clients, providing insights and recommendations to support their strategic objectives. Requirements: Bachelor's degree in Computer Science, Engineering, or a related field; advanced degree preferred. Proven experience as a Solution Architect or similar role, with a minimum of [X] years of experience in enterprise architecture and solution design. Strong technical expertise in a variety of technologies and platforms, including cloud computing, database management systems, and software development frameworks. Excellent communication and interpersonal skills, with the ability to effectively communicate complex technical concepts to non-technical stakeholders. Experience leading cross-functional teams and driving collaboration to achieve project goals. Familiarity with agile development methodologies and DevOps practices. Certification in enterprise architecture frameworks (e.g., TOGAF, Zachman) is a plus. Ability to travel to client sites as needed. Benefits: Competitive salary and benefits package. Opportunities for professional development and advancement within the company. Dynamic and collaborative work environment. Flexible work arrangements, including remote work options. Employee wellness programs and benefits.
Black Bear Burger is not your typical burger joint – our ethos is ‘simple, done well’ – we don’t mess around with gimmicks. We use the best beef we can get our hands on and everything in our burgers is there to enhance the flavour of that beef! We've built a huge following of fans (both in person and online) and get daily burger pilgrims travelling from across the country to try our food. We've featured on Netflix's Million Pound Menu and most recently BBC's Masterchef the Professionals. As a company we currently have six sites with more on the horizon. We're on a really great journey, and at this 'early' stage we're looking to bring pro-active, dynamic and career driven people on board to grow with us on that journey. THE ROLE As Sous Chef, you'll be working closely with the Head Chef in leading your team from the front, drawing on previous chef and management experience. We want to bring in someone who is going to be proud of what we do, as we're continually working hard to be top of our game in the competitive burger market. Key responsibilities for the role are to assist the Head Chef in: Running the service element of the kitchen (cooking standards, prep levels, managing the team) Hygeine and Cleanliness levels + Health and Safety Standards (Due Diligence, Record Keeping, overall compliance.) Stock Management (Ordering, minimising wastage, staying on top of rotation) Management of the team (development and training, rotas, recruitment, maintaining great team culture) Menu Development with the group head chef, designing specials. Systems Food Alert (Due Dilligence), MarketMan and Rekki (ordering and stock), Planday (Rotas), Flow(Training and development), Lightspeed/Deliverect/Deliveroo (Tills) Perks Competitive share of service charge and tips 28 days holiday Employee referral scheme (refer someone in and get £200) Friends and Family Discount Career Progression planning. Our ideal candidate is someone hungry for development into a Head Chef, ready to take the role in one of the new openings we have planned in the next 12 months. Free staff meals + Swaps with other exciting businesses. Top Staff Parties Management Meals out. The role is hourly paid and based on 45-48h/wk, made up from £16/h ( £12.50 basic + £3.50 Service charge).
OLLIE’S HOUSE CHELSEA HOUSE FULHAM ROAD all-day kitchen & lounge; your neighbourhood escape. The kitchen has all sorts on the menu, serving house-made fresh flavours, nourishing ingredients, and well-travelled world favourite dishes with some fun modern Asian influences throughout. OLLIE’S HOUSE is somewhere that welcomes you for brunch, lunch, takeaway, cocktails, dinner & much more. Our teams have vibrant personalities who are closely connected. Casual but attentive in our approach, we spread warm energy to all of the neighbourhood, giving adaptable, consistent & personalised service. We make our guests feel at home in our house. We find calm in chaos, strive to spread happiness & and we are proud to welcome our guests each and every day. What's On Offer? £11.50 Per Hour (Part Time) or 35 (Full Time) Hourly Contract Neighbourhood Location - No need to travel into Central! 28 Day Holiday 50% Discount - When dining with us with your friends/family Free Team Food - On all shifts Monthly Competitions Mental Health Trained General Manager & Head Chef Refer A Friend Bonuses - For all successful referrals Pension Scheme A Genuine Enjoyable Environment To Work In - We really do care!
Appetite4work are on the hunt to find the best Kitchen Porters in London to work for some of the best restaurants, pubs, bars, hotels and golf courses! Previous experience as a Kitchen Porter or Catering Assistant would be ideal however we will consider those with other hospitality / cleaning / housekeeping experience! Duties and Responsibilities of a Kitchen Porter: Maintain cleanliness of kitchen and floors! Cleaning of pots, pans, and other cooking equipment! Help keep the kitchen orderly and sanitary at all times! Maintain the kitchen and floors in general by washing dishes, taking out bins, mopping, and sanitizing surfaces as needed! Follow instructions from the kitchen team! Able to travel to and from your shifts - By driving or having access to a vehicle! Provide your own uniform - Black polo top, black trousers, long black socks and steel-toe capped non slip boots! The Benefits for a Kitchen Porter: Work in different establishments or choose to work at the same one! Starting from £11.95 per hour, plus holiday pay on top! Weekly pay, money in your bank account every Friday! Appointed one-to-one manager at Appetite4Work for support and bookings Online free module training prior to starting your first shift! If this job sounds like the job for you, please apply today with an up-to-date CV!
Full time & Full flexibility required Description Balthazar, found in the heart of Covent Garden’s theatre district, is an iconic brasserie known for its timeless elegance, exceptional cuisine, and unwavering commitment to providing an outstanding dining experience. Based on the original concept in New York, Balthazar offers a seamless blend of French-inspired dishes and classic hospitality. Our commitment to providing spectacular service is woven into the very fabric of Balthazar, where every visit is an invitation to indulge in the artistry of the delicious dishes and meticulously crafted cocktails. We are currently seeking a poised and customer-focused Receptionist to join our dynamic team. As a Receptionist, you will be the first point of contact for our guests, setting the tone for their experience at our restaurant. If you have a passion for hospitality, excellent organizational skills, and are committed to delivering top-notch service, we invite you to be a welcoming presence at our beautiful restaurant. Key Responsibilities: - Greet and welcome guests with warmth and professionalism. - Manage reservations, ensuring accurate and efficient table assignments. - Coordinate with the service team to ensure a seamless dining experience. - Answer phone calls and inquiries, providing information and assistance. - Maintain the reception area, keeping it clean and organized. - Uphold the highest standards of service and guest satisfaction. Requirements: - Previous hospitality/customer service experience. - Excellent communication and interpersonal skills. - Strong organizational skills and attention to detail. - Ability to multitask in a fast-paced environment. - Positive and friendly demeanour. Benefits: - Generous discount off your bill (including drinks), when dining in one of our restaurants across the Group - Unrivalled opportunities for progression across the Group - Paid overtime - 28 days holiday, increasing with length of service up to 5 extra days - Recommend a friend scheme with great bonuses per individual referral - Exclusive access to our discounts including money off gym memberships, travel, online shopping, gadget, and much more - Reward programmes, long service awards, and staff recognition and incentives Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.
Position Overview: The Administrative Assistant will provide administrative support to ensure efficient operation of the office. The role encompasses a variety of tasks including managing phones, emails, and schedules, organising files, and assisting in daily office needs. The ideal candidate will be well-organised, proactive, and possess excellent communication skills. Key Responsibilities: Manage Correspondence: Handle incoming calls, emails, and other communications, redirecting them when appropriate and responding to inquiries. Calendar Management: Schedule appointments and meetings, maintain calendars, and remind team members of upcoming events or deadlines. File Organisation: Maintain and organise physical and electronic files, ensuring easy access and retrieval of information. Data Entry: Input, update, and maintain data in various databases and systems accurately and efficiently. Meeting Coordination: Assist in the preparation of meetings, including setting up conference rooms, preparing materials, and taking minutes when necessary. Travel Arrangements: Coordinate travel arrangements for staff members, including booking flights, accommodations, and transportation. Administrative Support: Provide general administrative support, such as drafting documents, preparing reports, and organising office events or functions. Qualifications: - Proven experience as an administrative assistant or in a relevant administrative role. - Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and other office software. - Strong organizational and time management skills, with the ability to prioritize tasks effectively. - Excellent verbal and written communication skills. - Attention to detail and problem-solving abilities. - Ability to work independently and as part of a team in a fast-paced environment. Education and Experience: - High school diploma or equivalent; additional qualification as an administrative assistant or secretary is a plus. - Prior experience in administrative roles or office management preferred. - Standard office hours with occasional overtime as required. we are an equal opportunity employer and values diversity in the workplace. We encourage applications from all qualified individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.