Sales Business Development Representative
4 days ago
City of London
These positions require working in US-aligned hours (Monday, Tuesday & Thursday 12pm - 9pm AND Wednesday& Friday 9am - 6pm) to closely work with the UK and US-based clients. You will play a critical role in ensuring: • Contractors who need to secure business insurance quickly so they can start work without delays, • Drivers who are validated and need to be insured with Motor Truck Cargo (MTC) and Goods in Transit (GIT) cover so they can accept jobs on Shiply and/or similar platform Key Responsibilities • High-volume outbound calling: Make a large number of daily calls to contractors and drivers using Orum or similar parallel-dialling tools., • CRM discipline: Accurately manage leads, call outcomes, notes, and follow-ups in HubSpot., • Insurance validation & onboarding: Explain insurance requirements set by recruitment firms, MSPs and platforms such as Shiply. Shiply driver support: • Validate existing insurance documents for drivers, • Clearly explain gaps or validation failures, • Convert drivers to Motor Truck Cargo (MTC) and Goods in Transit (GIT) insurance where required, • Quote walkthroughs: Guide customers through insurance quotes, coverage details, and next steps., • Conversion focus: Drive strong conversion rates from quote to purchase with speed and accuracy., • Stakeholder alignment: Work in coordination with internal teams and external partners to ensure seamless onboarding., • Product mastery: Build deep knowledge of Jove’s insurance products (contractor business insurance, MTC, GIT)., • Performance execution: Consistently meet or exceed daily KPIs across dials, connects, validations, and conversions. Process improvement: Provide feedback to improve scripts, workflows, and tooling. About You • Proven experience in sales, telesales or call-centre environments, ideally in insurance, recruitment, logistics, or financial services., • Tech-savvy and systems-driven, with hands-on experience using:, • CRM systems (HubSpot preferred), • Auto-diallers / sales engagement tools (Orum preferred), • Comfortable navigating multiple systems while on calls., • Confident, articulate communicator with strong objection-handling skills., • Target-driven, resilient and motivated by commission., • Able to quickly understand and explain structured, compliance-driven products., • Experience working with contractors, drivers, or gig-economy workers is a strong advantage., • Comfortable working US-aligned hours, • Thrive in a fast-paced, performance-led environment. Contact Talitha Hendricks to apply - talithah@resourgenix.com