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A fantastic opportunity for the right person to develop a career in one of the leading UK and Global companies in the Care Home / Medical Devise / Consumables market place. Reporting to the Sales Manager and working alongside our existing Sales and Customer Service Teams, we are looking for dedicated ,talented and enthusiastic Sales and Customer Service Executive to work in our care home account management department, working hand in hand with the Sales Team, engaging with our existing customers and developing new customers to drive the profitable business growth for the Farla brands. You should have a professional and confident manner with the ability to multi-task and manage office requirements and customer engagement in a very busy and vibrant growing business. Good communication abilities, exceptional administration skills and great IT Competence are key as well as the ability to manage and build relationship with our existing customer in order to drive Sales. We need you to be passionate about what we do, who we are and want to be part of this growing global brand. Overall Responsibility · Enhance department and company reputation by accepting ownership for accomplishing new projects and different requests, exploring opportunities to add value to drive sales and job accomplishments · Key responsibility: to work in partnership with the sales and marketing function to ensure o The delivery of effective customers satisfaction both internal and external (delighting the customer) o Identify and support the development of new business opportunities § Upselling /cross selling to existing accounts § Identification of new accounts · Working closely with the extended Farla Team on a number of different projects including data consistency and updates; follow up projects; customer/supplier calls / daily workflow / enter and update customer information in our database. · Multi-tasking and managing orders in a busy environment with critical thinking and problem-solving skills · Outstanding negotiation skills with the ability to manage and resolve issues and address complaints with compassion. Account Management: Care Homes · Be a primary point of contact and build long term s profitable relationships with our customers · Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors · Monitor and analyse customer’s usage on customer accounts and issue reports as required · Responsible for working with the Sales Team to onboard and integrate new clients and developing existing client relationships · Working alongside the Warehouse management / senior account manager to ensure Pallets for Care Home are being dispatch effectively. · Maintain personal ownership and management of logistics paperwork when booking the necessary courier for Care Home · Preparing monthly customer product usage reports and other customer related reports Experience and Education required · Educated to minimum of degree level /or relevant experience · Proven account management or relevant experience of 2 / 3 years+ in the Care Home Sector · Demonstrated ability to communicate, present and influence credible and effectively at all levels of the organization, including executive and rest of the Team · Proven experience as within a similar role (but with a hunger to add value and make a difference) · Excellent IT capabilities including Excel and Outlook and knowledge of CRM Systems (training will be given) · Numerate with excellent attention to detail. Personal Skills · Task driven self-starter with strong organisational skills and ability to build up relationships both internally and externally · Go-to attitude; willing to go the “extra mile” to meet office needs and requirements · Motivated by results and with the ability to bring new ideas and share good working practice · Ability to work confidently, remain calm under pressure (cool tempered), meet deadlines and work within a team environment. · Committed, punctual and reliable Job Types: Full-time, Permanent Pay: £28,000.00-£30,000.00 per year Benefits: Employee discount On-site parking Store discount Schedule: Monday to Friday Ability to commute/relocate: London NW2 7JP: reliably commute or plan to relocate before starting work (required) Education: A-Level or equivalent (preferred) Experience: sales: 1 year (preferred) Work Location: In person
Senior Administrator Job Type : Full Time Location ... Sheperds Bush, London Salary: £28,800 - £32,000 per annum We are The Forward Trust (formerly RAPt ...
To deliver excellent customer care to Trust donors. * To undertake identification and research to identify new Trust supporters * To maintain accurate, up to date and comprehensive records of trusts ...
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... Administrator plays a crucial role in supporting the on-going work of the National Early ... Work closely with the Project Manager to encourage participation with the audit from Trusts and ...
... an Admin Assistant to join our dedicated team of support staff, starting in June 2024. This ... Academies Enterprise Trust and all of our academies are committed to ensuring the highest levels of ...
As an Administrator, you will serve as the face of our organization, maintaining a professional ... and fostering trust with families. Benefits: * Comprehensive induction, onboarding, and e ...
Oversee the work of the Trust Administrator and manage performance issues within the team. * Manage the central hub office, ensuring a satisfactory working environment and meeting health and safety ...
Project Administrator - Temporary Contract ? ?? Start Date : 2024-05-11 ? Working Hours ... Foster positive internal feedback by becoming a trusted advisor on revenue recognition policies
Are you an experienced administrator - ideally with knowledge of the Mental Health Act or a ... Trust and Elysium Healthcare have worked in partnership to provide a new purpose-built Tier 4 Child ...
Curriculum Administrator Hour: Full time Contract: Permanent Salary: £30,668 per annum About us ... We create a safe and trusting professional environment where people are treated well and equally
IFA Financial Planning Administrator required. We're looking for someone with at least a couple of ... We provide holistic financial planning advice for (individuals and trusts) on investments, savings ...
Financial planning administrator required for our established and highly regarded practice in the ... Our trusted expertise, personal service and proactive approach enables us to provide the individual ...
At WTW, we trust you to know your work and the people, tools and environment you need to be ... Administrator. * Monitor own workflow to ensure service levels are achieved. * Accurately perform ...
This is a broad-ranging role encompassing the direct management of a team of approximately 6 corporate and trust administrators handling the administration, risk and legal aspects of a group of ...
Experience - an experienced senior pensions administrator with relevant experience and knowledge of ... We work in partnership with our clients & each other - building open and trusted relationships
If the answer is 'Yes', Banham are looking for a Lock Service Administrator to join the Lock ... Family, Pride, Trust, Leadership, and Making a Difference . Employees who began their Banham ...
Job Title: Family Care Programme Administrator (CIPD HR Administrator) Salary: £30k-£33k doe ... Ability to build trust and strong relationships * Ability to work collaboratively as part of wider ...
Fleet Administrator Department: Finance & Operations Position: Fleet Administrator - Part-time (21 ... Align with Rainbow Trust Values. Operational and Project Planning: * Develop and manage individual ...
... services administrator to join our growing team, providing full admin support to the Protection ... Send out trust forms, assisting clients with completing them, checking trust forms are correct when ...
The Transitions Administrator will work with the wider team to track and report on assets in ... trust, CREST, foreign, certificated and cash movements. Knowledge of tax wrapper structures ...
... administrator to join a successful established and growing company in the heart of Harlow on a ... the trusted property partnerOur values are what's important to us, our living breathing values
They also offer Wills and Trusts and Estate work, to help clients with their inter-generational ... They are now looking for an experienced wealth planning administrator who seeks a clear route ...
Administrator / Client Account Manager Purpose : The purpose of this role is to act as a Financial ... Trusts, Enterprise Investment Schemes and all forms of protection. * You will have the required ...