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  • Dental Practice Manager
    Dental Practice Manager
    2 months ago
    £35000–£55000 yearly
    Full-time
    London

    Kensington Olympia Dental Clinic is a modern private dental clinic delivering high-quality care with a premium, patient-first experience. We are hiring a commercially minded Practice Manager to lead day-to-day operations, drive team performance, and consistently convert enquiries into bookings and treatment acceptance. This role is ideal for someone with strong dental practice management experience who is highly organised, and confident leading a sales-focused front-of-house and patient journey. The Role You will be accountable for clinic performance across: • Reception and patient journey, • Diary utilisation and capacity planning, • Conversion rates (enquiries → consultations → treatment), • Team standards, training, and accountability, • Operational compliance and smooth daily execution You will work closely with clinicians and leadership to ensure an excellent patient experience while maintaining strong commercial performance. Key Responsibilities Operations & Leadership • Lead the reception/admin team and keep the clinic running to a premium standard, • Own the daily schedule: appointment flow, clinician utilisation, and minimal downtime, • Implement and maintain SOPs, checklists, and high-performance routines, • Manage stock, labs, suppliers, and service contracts Sales & Growth (Core Priority) • Drive booking conversion from calls, WhatsApp, website leads, and walk-ins, • Ensure follow-up systems are executed daily (no lead left behind), • Track and improve treatment acceptance through confident patient coordination, • Coach the team on scripts, objection handling, and premium patient communication, • Monitor key performance metrics and report weekly performance with action plans People & Culture • Recruit, train, and performance-manage reception and admin team members, • Run daily huddles and weekly reviews, • Promote a calm, professional, accountable clinic environment Compliance & Quality • Ensure smooth compliance with clinic standards (policies, records, protocols), • Work with leadership to maintain quality, audits, and governance routines Requirements (Must Have) • Minimum 2+ years as a Dental Practice Manager or senior dental management role, • Strong understanding of private dentistry operations and patient journey, • Proven ability to increase conversion, fill diaries, and drive sales outcomes, • Highly organised with excellent attention to detail and follow-through, • Confident communicator (phone, WhatsApp, email, in-person), • Comfortable leading a team and holding standards firmly, • Experience in a premium/private clinic environment (London preferred), • Knowledge of dental software(DENTALLY)/CRM systems, • Experience implementing scripts, scorecards, and performance dashboards How to Apply Apply with: • Your CV and a short cover note answering:, • Your dental management experience (clinic type, team size), • One example of how you improved conversions/diary utilisation, • Your notice period and availability Language: Portuguese and Spanish (preferred)

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  • E-commerce Multichannel Linnworks Marketplace Product Lister
    E-commerce Multichannel Linnworks Marketplace Product Lister
    2 months ago
    £28000–£32000 yearly
    Full-time
    London

    Pay: £28,000.00-£32,000.00 per year Job Description: MUST BE BASED IN LONDON This is an in office role with no option to work from home. We're a fast growing online multi-channel motorcycle parts distribution company, looking for a highly organised, motivated person to join our dedicated team. As an E-commerce product lister you would be working within the team to update and list products within our e-commerce platforms. You'll need strong attention to detail, experience within e-commerce and strong Microsoft Excel skills including formulas, lookups and data validation. What will your key responsibilities be? Improve and maintain the product database on all online platforms using Linnworks CSV upload Create new and engaging content for the website Communicate with customers when needed Collaborating with appropriate stakeholders to ensure the rollout of website changes Ensure items are displayed and described correctly, researching as required and dealing with enquiries as they arise Bulk Listing campaigns Taking photographs of the products to ensure the online platforms are up to date. Using tools such as Terapeak to notice trends, popular items, potential new products etc. Answering phones and emails. What are we looking for from you? Exceptional attention to detail Thrives working in a fast-paced, entrepreneurial and dynamic environment Microsoft Excel experience Great initiative with a desire to learn and develop new skills Positive can do attitude Comfortable working alone for long periods of time What skills are we looking for? Excellent written & spoken English (Essential) General knowledge of basic web based software applications (Google Sheets, Microsoft Office) (Essential) Previous e-commerce experience (2 years - Essential) eBay or Amazon experience (Essential) Experience using Linnworks or similar platform (Essential) A good understanding of online merchandising Communication skills Organisational skills Job Type: Full-time

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