User testing jobs in United Kingdom - Page 4

We are … We’re an independent digital transformation consultancy with clients across public and private sectors. We help our clients solve complex technical problems and provide human-centred solutions that lead to positive outcomes. We do this with multidisciplinary teams of strategists, architects, developers, designers and analysts working closely alongside client stakeholders and end users. We operate as a flat organisation, and believe in trusting and supporting our team to operate independently, making the most of their expertise. We believe in giving everyone an opportunity to continually learn and grow in the direction they choose, and we actively help people to shape the career they want. We take work-life balance seriously, enabling people to work flexibly where possible and we strive to create a fun and relaxed working environment allowing our team to thrive. We believe diversity makes us a stronger company and we seek to employ people with different ideas, styles and skill sets, each able to contribute in unique ways. This diversity engenders a richer, more creative environment – one in which our people, clients and end-users can all benefit. The role We’re looking for a Content Designer to join our multidisciplinary team designing and delivering innovative digital products and services for our Government and Private Sector clients. You’ll be a great listener and communicator with a creative, structured and logical approach towards understanding problems and designing inclusive, human-centred experiences. We’re specifically looking for a pragmatic team player with an appreciation of both business and user needs, who’s keen to develop their ‘T-shaped’ skills and is not afraid to take on new challenges. Skills and experience required • You’re experienced at designing content that meets user needs and makes complex concepts, processes and language easy to understand and use., • You’re able to work collaboratively with user-centred design colleagues and stakeholders through the agile service design phases from discovery to live., • You’re able to participate in user research activities and use both qualitative and quantitative research evidence to inform the design of content and user journeys., • You contribute to prototype development and take part in user testing to improve content interactions., • You’re experienced at working with and guiding senior stakeholders to produce user-centred content and can influence decision-making with a strong evidence base of user needs., • You ensure content meets statutory or legal requirements, while remaining accessible and usable to the broadest audiences., • You’re able to support and coach teams and stakeholders in the use of user-centred design and agile methodologies., • You advocate for and ensure high standards of usability, accessibility and inclusivity for products and services, keeping up to date with best practice for inclusive design and how we can support universal access., • You're able to contribute to our clients’ design systems, setting standards for content design., • You have a detailed understanding and experience of working to the Government Service Standard and the role of content designers within this. Communications and productivity • You have excellent verbal/written, listening and facilitation skills and are confident in communicating with stakeholders at all levels., • You have the technical literacy to understand (at a high-level) technical processes, concepts and constraints., • You have the ability to recognise and work within project constraints, supporting colleagues to ensure delivery of value to the client and their users., • You’re keen to support the development of Solirius’ internal culture, tools, processes and growth opportunities. Company development • You’re able to support the development of the Design practice and contribute to the Content Design community of practice., • You will be able to contribute to the development of thought leadership content and development of the content calendar to support Solirius marketing activities., • You will be able to contribute to client proposals and presentations that will help Solirius win new projects. The ideal candidate will share our values and be aligned with our ways of working and as your career progresses, you can expect to work across all areas of the development lifecycle, from strategy to implementation, and to take on assignments in different sectors. This will provide you with a broad base of experience from which to continue building an outstanding career. Candidates should be open to working in different locations for different clients. Although most of our work is remote, candidates should be happy to meet frequently in our London office and travel as client needs dictate.

As a User Experience Designer you will: • Use different techniques to identify and understand users and their needs, so that you can translate user stories and propose user-focused, evidence-based design approaches to meet these needs., • Design accessible and impactful products and services for some of our public and private sector clients., • Employ a wide range of skills, interviewing users, creating detailed plans, understanding and extrapolating data, facilitating workshops, presenting research findings and more, • Visualise, articulate and solve complex problems and concepts, and make disciplined decisions based on available information and research evidence., • Apply technical knowledge and experience to create or design interactive prototypes, both products and services., • Understand and resolve design-centric disputes across varying levels of complexity and risk., • Lead and guide teams, setting the pace, ensuring teams are delivering., • You can work in a fast-paced, evolving environment and use an iterative method and flexible approach to enable rapid Agile delivery., • Communicate effectively across organisational and technical boundaries, understanding the context and making complex and technical information simple and accessible for non-technical audiences. As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: • Business Development – Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events., • Internal contribution – Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. We'd love to meet someone with: • Grounding in user-centred design, from concept to final delivery. Knowledge of which tools, process or methods to use and how to bring an agile delivery team along with you., • Evidence of Working with User Centred Design colleagues to synthesize insights and act on the outcomes., • You will already have SC (Security Check) Clearance., • Experience working with Government Digital Service (GDS) service standards, using GDS design principles, • Experience working with relevant accessibility standards and legislation, such as the Web Content Accessibility Regulations (WCAG), • Experience using a range of design tools such as Figma, Sketch, Adobe XD, Invision Studio, Axure etc., • An empathetic approach and ability to listen to the needs of technical and business stakeholders, and interpret them in a way that is clear for both audiences., • Ability to present designs and justify decisions you’ve made using an evidence-based approach., • Proven ability to create high-quality, compelling design concepts and artefacts such as personas, service maps and wireframes., • Understanding of what good digital services look like and how to design in an inclusive, accessible way., • Experienced in rapid paper and digital prototyping., • Ability to build prototypes using code to create dynamic prototypes using HTML, CSS and Javascript., • Certifications in accessibility (CPACC, WAS, CPWA) or working towards, • Experience testing and auditing assistive technology (JAWS, Dragon, ZoomText) and accessibility features for Windows and macOS

Senior Product Designer Are you a Senior Product Designer who thrives on shaping experiences that truly convert? An exciting opportunity has emerged with a fast-growing global travel platform for pet lovers. This is your chance to join a team on a mission to make travel work better for pets, their humans, and the community of animal lovers who care for them. Based: London (Remote) Salary: Up to £80k The Role As a Senior Product Designer, you’ll own the critical first moments of the customer journey – from discovery, through registration and onboarding, to first payment – across both web and mobile. Your work will be central to increasing registrations, improving conversion, and building long-term member trust. Working closely with UX research, product, marketing, and development teams, you’ll craft experiences that combine commercial success with user-centric design. What You’ll Do: • Lead end-to-end design for acquisition and onboarding, shaping web and mobile experiences from first touch to first payment, • Optimise registration and onboarding flows to reduce friction, increase conversion, and communicate value clearly, • Partner with product, engineering, and commercial teams to align design with strategy and experimentation goals, • Co-lead an experimentation roadmap with the CRO Manager, defining hypotheses, success metrics, and ensuring design quality, • Translate insights from user research and data into impactful product experiences, • Contribute to and evolve the design system, building customer-centric, evidence-based patterns What We’re Looking For: • 5+ years’ experience in product design with a focus on acquisition, onboarding, and conversion, • Strong portfolio demonstrating user-centred design and measurable business impact, • Exceptional visual and interaction design skills with meticulous attention to detail, • Experience framing complex challenges into actionable problem statements and hypotheses, • Expertise in experimentation methods and rapid testing of design solutions, • Excellent storytelling and communication skills, especially around value propositions and pricing, • Proficiency in Figma and rapid prototyping, with experience using AI-assisted design tools, • Proven ability to design across platforms, including native apps and responsive web Desirable: • Experience in subscription businesses, two-sided marketplaces, or complex products, • Background in high-growth or scale-up environments with a strong experimentation culture, • Familiarity with product analytics platforms (e.g., Amplitude) Why This Role is Special: You’ll be joining a purpose-driven platform on a global scale, where every design decision directly impacts members and their beloved pets. It’s an opportunity to combine creativity, strategy, and measurable business outcomes while working in a supportive, innovative, and collaborative environment.

About Tencent Founded in November 1998, Tencent is a leading provider of Internet value added services in China. Since its establishment, Tencent has maintained steady growth under its user-oriented operating strategies. On June 16, 2004, Tencent Holdings Limited (SEHK 700) went public on the main board of the Hong Kong Stock Exchange. Tencent is focused on bringing high-quality and engaging internet services and entertainment to its users. In China, Tencent is the largest publisher of online games, and we work together with world-renown developers such as Activision, Epic Games, Halfbrick Studios, King, and Riot Games. Position Overview Tencent Finance is seeking an experienced Senior Business Systems Analyst to join our Finance IT Management Department. This role serves as a strategic partner between Finance and Technology, responsible for the design, configuration, optimization, and support of enterprise financial and planning systems within a modern cloud environment. The Senior Business Systems Analyst leads requirements discovery, translates business objectives into scalable system solutions, and drives continuous improvement across finance processes, integrations, data models, and reporting. The role ensures system stability, compliance, and long-term scalability while supporting enhancements, testing, and production operations in a fast-paced, global environment. Primary Duties & Responsibilities: • Act as a subject matter expert across enterprise finance systems, supporting functional areas such as Financial Management, Procurement, Banking & Settlement, Projects, Expenses, and Supplier Management, • Partner with business stakeholders to gather and analyze requirements, develop conceptual and detailed solution designs, and configure systems to meet evolving business needs, • Lead system configuration, testing, and deployment activities, supporting end-to-end delivery from design through go-live, • Prepare detailed effort estimates, implementation plans, and testing strategies based on functional and technical requirements, • Analyze, design, document, and validate system configurations supporting existing and new business processes, reporting, and data structures, • Collaborate closely with finance leaders to understand business goals, identify gaps, and recommend system-driven improvements, • Facilitate design reviews and solution walkthroughs with functional owners, subject matter experts, and end users, • Present solution options with clear trade-offs, risks, and recommendations to support informed decision-making, • Drive the delivery of system enhancements, new capabilities, and enterprise transformation initiatives, • Participate in change management, user enablement, and post–go-live support activities Who We Are Looking For • Self-motivated, articulate, and results-driven, with a strong commitment to customer satisfaction, • Passionate about delivering modern, cloud-based enterprise solutions that unlock business value, • Comfortable balancing collaboration and independence in complex, fast-moving environments, • Resourceful, proactive, and customer-focused, with a strong sense of ownership, • Positive, adaptable, and dependable, able to perform effectively under tight timelines, • Comfortable operating in dynamic, high-growth organizations Qualifications • 5+ years of experience working with enterprise financial or ERP platforms, including solution design, configuration, implementation, and production support (Workday Financials is strongly prefered), • Deep understanding of finance and planning domains, including core financial management, procure-to-pay, record-to-report, projects, expenses, and supplier management, • Strong experience translating business and functional requirements into sustainable, scalable system solutions, • Proven expertise across the full application development lifecycle, including design, testing, deployment, and support, • Experience delivering large-scale ERP or enterprise cloud transformation initiatives, • Excellent written and verbal communication skills; fluent in English (Mandarin is a plus but not required), • Strong analytical, organizational, and problem-solving skills, • Ability to work effectively across geographies, time zones, and cross-functional teams, • Experience integrating ERP or finance platforms with third-party systems, • Demonstrated ability to adapt quickly to change and manage competing priorities, • Strong technical project leadership and stakeholder management skills, • Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field, or equivalent practical experience Equal Employment Opportunity at Tencent As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.

About the Company At Optimize IS, Technical Project Managers play a crucial role in driving successful Airtable implementations and integrations. They exceed client expectations and ensure technical excellence across projects. They translate complex client requirements into actionable technical plans, manage project systems, mitigate risks, and champion innovative solutions. Technical Project Managers lead cross-functional teams to deliver exceptional outcomes while building trusted relationships that support long-term partnerships. About the Role Technical Project Managers are responsible for managing technical projects, ensuring successful delivery, and maintaining strong client relationships. Responsibilities • Technical Project Management and Leadership:, • Translate business and technical requirements into detailed project plans, milestones, and deliverables., • Lead technical discovery sessions to uncover client use cases and integration needs., • Manage timelines, priorities, and resource allocations to keep projects on track and within budget., • Assess day-to-day project issues, mitigate risks proactively, and identify solutions to technical challenges., • Rally technical and functional team members to resolve issues and ensure project success. Client Relationship and Stakeholder Management: • Serve as the primary point of contact for clients during active engagements, providing clear and timely updates., • Partner with clients to deeply understand their evolving needs and propose solutions that drive business value., • Educate clients on Airtable’s technical capabilities, integrations, and best practices to ensure successful adoption., • Build strong relationships that foster client trust and repeat business. Technical Solution Scoping and Documentation: • Participate in pre-sales technical scoping calls and contribute to solution design discussions., • Develop technical scopes of work and solution architecture documentation aligned with client objectives., • Create detailed project documentation, including requirements gathering notes, process maps, data models, and interface specifications. Communication and Collaboration: • Communicate effectively with both technical and non-technical stakeholders across Slack, Missive, Airtable, and other collaboration platforms., • Document key project decisions, technical designs, and implementation details for internal and client visibility., • Demonstrate excellent communication skills in both synchronous and asynchronous environments. Quality Assurance and Delivery Excellence: • Champion quality throughout project execution, ensuring solutions meet client requirements and technical standards., • Lead user acceptance testing coordination, issue tracking, and resolution processes., • Drive projects toward successful delivery, positive client feedback, and 5-star reviews. Continuous Improvement: • Identify opportunities to improve delivery processes, documentation standards, and technical methodologies., • Provide insights and feedback to the Optimize IS team to enhance how we serve clients and manage projects. Qualifications • 2 or more years of technical project management experience, ideally in SaaS implementations, software consulting, or systems integration., • Experience managing client-facing technical projects from scoping through delivery., • Strong understanding of Airtable’s capabilities, including data modeling, automations, and interface design, or eagerness to quickly become an Airtable expert., • Ability to translate business processes into technical requirements and solutions., • Exceptional written and verbal communication skills, comfortable explaining complex technical concepts to non-technical audiences., • Proven ability to lead remote teams and manage multiple projects simultaneously., • Self-starter with strong problem-solving skills, comfortable navigating ambiguity and dynamic project contexts., • Passion for delivering high-quality solutions and building lasting client relationships. Required Skills • Technical project management experience., • Client-facing project management skills., • Understanding of Airtable’s capabilities., • Strong communication skills., • Ability to lead remote teams., • Problem-solving skills. Preferred Skills • Experience in SaaS implementations., • Experience in software consulting., • Experience in systems integration. Pay range and compensation package Compensation details will be discussed during the interview process. Equal Opportunity Statement Optimize IS is committed to diversity and inclusivity in the workplace. We encourage applications from all qualified individuals.

Finance Systems Analyst Company: Albany Beck Location: London (Hybrid) Start Date: Immediate Client Industry: Wealth Management About Albany Beck Albany Beck is a Management Consultancy focused on providing specialist talent and transformative solutions to Financial Services clients. We combine subject matter expertise with innovative delivery models that help clients scale efficiently, while offering meaningful, long-term career opportunities to our people. At Albany Beck, you’ll be choosing to work with an organisation that’s passionate about your learning journey and committed to your professional and personal development. Role Overview Albany Beck is growing its Change & Transformation Practice and is looking to hire a Finance Systems Analyst, with an immediate deployment opportunity onsite with one of our largest and most globally recognised, Wealth Management clients, based in London. This role is ideal for someone with strong analytical capability, advanced Excel skills, and an interest in finance systems, reporting, and data management. The successful candidate will play a key role in ensuring Finance teams have accurate, reliable, and timely data to support reporting, planning, and business decision-making. The role combines finance systems administration, data model management, reporting support, and troubleshooting across a range of platforms including TM1 (Planning Analytics), Power BI, Coupa, and financial reporting systems. Key Responsibilities • Support the administration and maintenance of finance systems and reporting data models, • Ensure finance-owned data structures remain accurate, logical, and aligned to business requirements, • Maintain finance master reference data, hierarchies, and mappings across reporting systems, • Support ongoing enhancements to finance reporting and control frameworks, • Support management reporting and financial planning processes within TM1 (Planning Analytics), • Monitor and troubleshoot daily data loads and integrations, • Support ad-hoc analysis and reporting requests from Finance stakeholders, • Maintain user access controls and system documentation, • Assist with future TM1 development and enhancement activities, • Support the refresh, maintenance, and publishing of Power BI dashboards and reporting models, • Monitor overnight refreshes and troubleshoot data or reporting issues, • Ensure reporting outputs are accurate, timely, and aligned to stakeholder requirements, • Assist in improving reporting capability and automation across Finance, • Support month-end finance system activities and ledger maintenance, • Help maintain reporting hierarchies including GL, Cost Centre, Project, and Transit structures, • Ensure changes to finance data control frameworks are implemented accurately, • Contribute to maintaining strong financial reporting integrity and governance, • Monitor overnight integrations and system processes across finance applications, • Support troubleshooting and issue resolution across multiple finance systems, • Assist with regression testing and system upgrades where required, • Work closely with IT, Data, Operations, and Finance stakeholders to resolve issues and improve processes Key Skills & Experience • Strong analytical and problem-solving capability, • Advanced Excel skills are essential, • Experience working with large datasets and reporting systems, • Understanding of financial reporting and budgeting principles, • Strong attention to detail and data accuracy, • Ability to manage workload effectively in a deadline-driven environment, • Excellent communication and stakeholder engagement skills Desirable Experience • Experience with TM1 / IBM Planning Analytics, • Power BI experience or exposure, • SQL knowledge or understanding, • Understanding of system development lifecycle, change management, or configuration management, • Experience within Financial Services or regulated environments Personal Attributes • Highly organised with strong attention to detail, • Proactive and solutions-focused mindset, • Strong critical thinking and analytical skills, • Comfortable working independently and collaboratively, • Eager to learn and develop technical and finance systems expertise Key Stakeholders • Finance Systems Management teams, • Financial Control & Performance Management teams, • Data & Technology teams, • Operational and Business stakeholders

Data Reporting Product Lead c£100k (flexible) London based, 2-3 days in the office About the role • Our client is seeking a highly motivated and experienced Data Reporting Product Lead to join their growing data department. This role will act as the vital bridge between complex data infrastructure and actionable business insights by identifying the opportunity and recommending end-to-end data reporting solutions that directly enable the business to derive maximum value from its information assets., • Reporting directly to the Head of Data and Reporting, you will lead their data reporting initiatives and activities and own the entire lifecycle of reporting solutions to ensure data quality, robustness and timely delivery across ASML, whilst adhering to and enforcing Data Quality and Regulatory standards., • This is a strategic role for a high performer who is ready to establish a legacy. As the Data Reporting Product Lead, your key responsibilities will involve • Product Management, • Acting as the data reporting consultant, proactively identify data reporting opportunities in all business domains of the organization and recommend pragmatic reporting solutions, both tactical and strategic, to the business., • Lead discovery phase by gathering business requirements, refining them into technical specifications, and documenting them for formal business sign-off., • Build POC reporting mock-ups, MVPs and/or dashboards independently to validate ideas with the stakeholders before productionizing the solutions., • Acting as the primary interface for the technical teams, articulate refined requirements to Data Engineers (for data source and pipeline/schema needs) and Data Analysts (for visualization and business logic)., • Engage with technical teams for support on the creation of necessary reporting., • Own the full data reporting product delivery cycle, ensuring quality assurance, user acceptance testing (UAT), successful deployment of the data reporting solutions, end user trainings and BAU support models., • Data Reporting Operations, • Support the business through standardisation and automation of operational data reporting solutions., • Establish CoE for BAU data reporting solutions, such as Lloyd’s regulatory reporting, external and internal Audit reporting and Finance Close reporting., • Ensure continuous delivery of customized business reporting solutions., • Support the business on troubleshooting data issues, identify patterns and correlations among the various data sources., • Collaborate with Data Governance Lead on cross functional data initiatives., • Contribute to the improvements in data quality through logging quality issues and monitoring performance during the data reporting product lifecycle, as well as identifying opportunities for remediation and enhancement., • Support the implementation of new technologies and strategies that will support the organisation to achieve its longer-term ambitions., • Define and track Key Performance Indicators (KPIs) to measure the success of data reporting product delivery., • Stakeholder Management and collaboration, • Navigate diverse priorities across the organization, managing expectations and fostering a collaborative environment between the central data hub and the wider business., • Collaborate with broader IT, Data and Operations teams to build and maintain healthy and supportive working relationships., • Be the advocate of data reporting practices and contribute to promoting a Data Culture within the organization. About you • Experience working within the Lloyd’s Insurance market is essential., • Experience of business analysis and product management is essential., • Excellent communication skills including the ability to confidently present reports at board level and regularly work with senior managers and SMEs within the business., • Experience of translating business needs into end user requirements., • Experience of analysing, developing and documenting data reporting functional and technical specifications for development., • Excellent SQL, Excel and data reporting tools knowledge (such as Power BI or similar), including data reconciliation and transformation., • Experience of technical project delivery, such as BI products, Data Migration, Cloud Data Warehouse., • Experience of working with large datasets, knowledge of data manipulation, interrogation, transformation and import procedures., • Experience with data loading and ETL/ELT concepts and Big Data tools., • Experience with supporting strategic data improvement initiatives., • A high level of analytical skills, process automation, problem solving, attention to detail and a passion for data., • Formal education in data or computer science at a degree level is preferable.

Email Marketing Project Coordinator Citywire runs a fast-paced global events portfolio spanning forums, retreats, conferences, and roundtables. The Event Marketing Project Coordinator plays a pivotal role in delivering high-quality delegate journeys across all invitations and registration flows. In this role, you will manage the full invitation and registration process for multiple events simultaneously, working closely with various teams across the business to ensure we deliver a seamless, Citywire-standard experience. What you’ll be doing: • Campaign Lifecycle Management: You will lead the end-to-end creation and launch of event invitations, managing detailed timelines, building registration collateral, and testing user journeys to ensure a frictionless experience for our delegates., • Data & Stakeholder Coordination: Acting as a central hub for communication, you will work across global time zones to manage complex audience segmentation while ensuring all outreach remains brand-consistent and GDPR compliant., • Insights & Optimization: You will drive continuous improvement by maintaining real-time reporting dashboards and delivering post-event analysis to help refine and optimize future event cycles. What we’re looking for: • Project Coordination: Experience managing multiple project timelines simultaneously, ideally within events or marketing operations., • Communication Skills: Ability to keep multiple internal ‘clients’ informed and happy while managing high-volume campaigns., • Technical Proficiency: Proven experience with CRM tools and a solutions-first mindset for troubleshooting user journeys., • Data Literacy: Confident in filtering complex invitee lists and maintaining real-time dashboards to track key metrics., • Industry Context: Previous experience in Media, Global Events, or Financial Services is a plus., • Personal Attributes: You are structured and calm under pressure, detail-oriented, and technically curious. Meet Citywire We cover - and connect - all sides of the $100 trillion global asset management industry - through our news, events and insights. At Citywire, we uphold a culture rooted in honesty, integrity, and fairness, where every voice is valued and heard. Our culture promotes constructive dialogue and collaboration on a global scale. Join the team at the Heart of Wealth. Our perks: Generous holiday entitlement: Start with 25 days per annum, increasing to 28 days after three years' service, and 30 days after five years' service, in addition to bank holidays. Flexible working options. Annual allowance for well-being activities or gym memberships, with assistance available for monthly or annual costs. Eye-test and glasses allowance. Competitive private pension scheme. Critical illness cover and group life assurance from day one of employment. Well-being support: Access to an independent Employee Assistance Programme, available 24/7. Cycle to work scheme and annual travel card loans. Techscheme: Purchase the latest tech through our employer scheme, spreading the cost over 12 months with National Insurance savings. After two years of continuous service, access group income protection, private medical, and dental insurance. Citywire is an equal opportunities employer.

Senior Full Stack Developer 12-Month Fixed-Term Contract | Hybrid Working (2 Days per Week in London) Competitive Salary plus generous pension and holidays A prestigious client is seeking an experienced Senior Full Stack Developer to join a high-performing technology team delivering innovative AI and automation solutions at scale. This is an exciting opportunity to work on a modern, cloud-native platform using cutting-edge technologies across backend services, integrations, and user-facing applications. You'll play a key role in shaping engineering standards, influencing technical direction, and delivering high-quality software within a collaborative Agile environment. The Role As a Senior Full Stack Developer, you will focus primarily on backend engineering using Go, while also contributing to modern React-based frontend applications. You'll work closely with developers, architects, and product teams to build scalable, secure, and observable solutions deployed through Kubernetes-based infrastructure. This is a hands-on senior engineering role ideal for someone who enjoys solving complex technical challenges, mentoring others, and driving best practice across software delivery. Key Responsibilities • Design, develop and maintain scalable backend services in Go, • Build modern frontend applications using React, • Develop APIs, integrations and event-driven services, • Contribute to CI/CD pipelines and cloud-native deployments, • Review code and champion engineering best practices, • Improve application performance, observability and reliability, • Collaborate within Agile delivery teams across multiple projects, • Support technical decision-making and continuous improvement Skills & Experience We are looking for candidates with strong commercial experience in: • Go / Golang backend development, • Full stack software engineering within Agile environments, • REST APIs, integrations and distributed systems, • React and modern frontend development, • CI/CD, Git and cloud-based delivery practices, • Docker and Kubernetes, • Code reviews, testing and engineering governance Experience with any of the following would be highly advantageous: • Microsoft Azure, • Python, • GitOps tooling (Argo CD / Flux), • Observability tooling (Prometheus, Grafana, OpenTelemetry), • AI/LLM-enabled applications, • Event-driven architectures and messaging platforms What's on Offer • Opportunity to work on cutting-edge AI and cloud-native technologies, • Hybrid working model with flexibility, • Collaborative, forward-thinking engineering environment, • High-profile programme of work with real organisational impact, • Competitive salary and benefits package If you are a passionate senior engineer looking for your next challenge within a modern technology environment, we would love to hear from you. Please send you CV to Laura at lramm@:itecopeople.co.uk Services Advertised are those of an employment agency

ABOUT BY DR. VALI Twice Medically Board-Certified Dermatologist at King’s College London & UCLA, Dr Vali spent two decades diligently researching before even considering a beauty venture. This attitude - An uncompromising demand for innovation and performance - extends to everything the “By Dr Vali” Brand does. Through her international presence, Dr Vali swiftly established a culturally diverse rolodex of clients, seeking a more personalised approach. By Dr Vali 360 Experiential Centre came as an urban nucleus where innovative approaches in cutting-edge treatments and game-changing protocols redefine the conventional understanding of Medical Wellness, Biohacking & Cosmetic Dermatology. With Advanced Formulations and Cutting-Edge Tech Innovation, “By Dr Vali” has launched with one of the most advanced Micro Contouring Devices & Patented Adaptive Skincare in the beauty Industry. ‘By Dr Vali has a client base that spans Royalty, Victoria Secret models and the world’s most powerful CEOs’ – Vogue. By Dr Vali has earned a place in international black books as the artistic genius, who takes men and women of all ages and ethnicities on the ultimate journey to optimal performance & aesthetic. This unique opportunity pairs working alongside industry thought leaders, exceling in innovative medical wellness and cosmetic dermatology, continually driving personalised and professional growth and ensuring optimal client care is at the core of development. 8 billion skin types. One Technology. One Patent: Role Description By Dr. Vali is seeking an E-Commerce Manager to lead the strategic direction and operational performance of the BDV digital storefront at a pivotal stage in the brand's commercial growth. Reporting directly to Dr. Vali, this senior commercial role holds full accountability for online revenue, conversion, retention, and customer lifetime value across the BDV product portfolio. This is a rare opportunity to shape the direct to consumer engine of one of the most distinctive luxury medical brands in the world. The successful candidate will combine sharp commercial acumen with digital craftsmanship, deep Magento expertise, fluency in AI driven workflows, and an instinct for the elevated retail experience BDV is known for. KEY RESPONSIBILITIES Strategy and Commercial Performance • Lead the development and delivery of the BDV global e-commerce strategy, aligned to the brand's product roadmap, launch sequence, and commercial objectives., • Own the digital storefront profit and loss, with accountability for revenue, conversion rate, average order value, customer acquisition cost, and customer lifetime value., • Define and deliver quarterly and annual e-commerce targets across the full product portfolio., • Develop pricing, promotional, and bundling strategies that protect brand equity while driving sustainable revenue growth., • Serve as the senior commercial voice on all matters relating to the BDV digital storefront and report directly to Dr. Vali. Magento Platform Ownership • Own the BDV Magento storefront end to end, including catalogue management, attribute and category architecture, extension management, theme configuration, and release planning., • Lead the technical roadmap for the Magento platform in close collaboration with the technical lead, prioritising upgrades, integrations, and performance work that drive conversion and retention., • Manage Magento integrations across Klaviyo, Pabau, payment providers, shipping, tax, and analytics, ensuring data integrity across the stack., • Oversee Magento security, patching, performance monitoring, and platform stability, working with the technical lead to maintain merchant grade reliability. Website Operations and User Experience • Own the operational performance of the BDV digital storefront, including site speed, uptime, mobile experience, and checkout flow., • Oversee product page optimisation across the full BDV portfolio within Magento, ensuring every product detail page reflects clinical accuracy, brand voice, and conversion best practice., • Maintain a continuous improvement programme for site navigation, search, information architecture, and accessibility., • Manage Magento content workflows, including landing page builds, campaign pages, category merchandising, and seasonal updates. Conversion Optimisation and Funnel Performance • Lead a structured testing programme across landing pages, product detail pages, cart, and checkout to drive measurable improvements in conversion., • Identify and resolve friction points across the full customer funnel, from first touch through to post purchase. Product Launches and Merchandising • Lead the e-commerce execution of all product launches, including device, skincare, and longevity propositions., • Coordinate with the Communications team on launch storytelling, content sequencing, and campaign rollout., • Own the merchandising calendar, including seasonal campaigns, gifting moments, and category specific activations., • Manage the production and approval pipeline for product photography, video, and copy assets used across the digital storefront. AI and Personalisation • Embed AI driven workflows across the e-commerce function to accelerate analysis, content production, merchandising, and customer service operations., • Identify, evaluate, and implement AI tools for product recommendation, personalisation, dynamic pricing, conversion optimisation, and predictive analytics., • Build prompt libraries, custom workflows, and skill based systems that allow the wider team to operate at higher speed and quality without compromising brand voice or clinical accuracy., • Partner with the Communications and Clinical teams to ensure all AI generated outputs meet BDV editorial, regulatory, and brand standards before publication., • Stay current on AI developments relevant to luxury direct to consumer commerce and bring forward considered recommendations for adoption. Data, Analytics, and Reporting • Build and maintain a clear performance dashboard covering revenue, conversion, traffic, retention, and product level metrics., • Deliver weekly and monthly commercial reporting to Dr. Vali and the senior leadership team, with a clear point of view on performance and recommended action., • Conduct cohort analysis, customer behaviour analysis, and channel attribution to inform strategic and tactical decision making. Cross Functional Collaboration • Work in close partnership with the Communications, Clinical, and Operations functions to ensure all e-commerce activity reflects clinical accuracy, brand integrity, and operational reality., • Collaborate with the Communications team on email marketing, content production, influencer activation, and the affiliate programme., • Manage external vendor and agency relationships across e-commerce platform, performance media, AI tooling, and analytics. REQUIREMENTS • A minimum of 3 years of experience in a senior e-commerce, digital, or direct to consumer commercial role., • Deep hands on experience managing and optimising a Magento storefront (Magento 2 or Adobe Commerce), including catalogue management, attribute and category architecture, extension and theme management, release planning, and merchant facing configuration., • Demonstrable experience managing Magento integrations across email, payment, shipping, tax, and analytics platforms., • Comfortable briefing, managing, and quality assuring Magento developers and agencies, with sound judgement on what should be built in house versus delivered through a partner., • A proven track record of growing online revenue and improving conversion in a luxury, premium, or medically adjacent brand environment., • Demonstrable fluency with AI tools applied to commercial workflows, including large language models, AI assisted analytics, AI driven personalisation engines, and prompt engineering for repeatable team workflows., • Hands on knowledge of Klaviyo, Google Analytics 4, and conversion testing tools., • Demonstrable success launching premium consumer products and managing subscription or auto replenish programmes., • Strong analytical capability, with the ability to translate data into a clear commercial point of view., • Excellent written and verbal communication skills, with sound editorial judgement and respect for brand voice., • Comfortable operating in a senior, founder facing role across multiple high priority workstreams simultaneously., • Familiarity with regulatory and compliance considerations within the cosmetic, medical, or wellness sector is highly desirable. YOU ARE • A commercially minded e-commerce leader with impeccable taste and editorial judgement., • Equally confident with profit and loss accountability and pixel level attention to brand detail., • Curious about AI as a commercial multiplier, with a track record of integrating new tools without losing the human craft that defines a luxury brand., • Exceptionally organised and able to operate across multiple high priority workstreams without compromising quality., • Curious about consumer behaviour, with a structured approach to testing, learning, and scaling what works. WHAT WE OFFER • Monthly treatment credit at the BDV 360 Experiential Centre., • Leadership and development training throughout your career., • Senior exposure to a globally ambitious, founder led luxury brand at a high growth stage., • 28 days holiday allowance including bank holidays., • Access to clinical and medical grade training., • Cosmetic dermatology and medical wellness programmes. EQUAL OPPORTUNITY EMPLOYER By Dr. Vali actively creates a culture of inclusivity and respects that diversity in the workplace leads to a positive and stronger team. It is our policy to provide equal opportunity for all employees, contractors, and prospective employees, regardless of race, colour, national origin, age, pregnancy, sex, sexual orientation, gender identity or expression, veteran status, disability, genetic information, or any other criteria protected by applicable law.

🚀 Technical Project Coordinator (Salesforce & Jira) 📍 London (Hybrid: 3 days onsite, 2 remote) 💰 16.83 GBP/h (Inside IR35) 📅 6-month initial contract 🌟 Why This Role Stands Out This is not your typical coordination role. You’ll be at the centre of two fast-moving, high-impact programmes helping shape how technology supports real-world services at scale. If you enjoy solving problems, bringing structure to fast-paced environments, and working hands-on with systems like Salesforce and Jira, this is your opportunity to make a tangible impact. 🔧 What You’ll Own 🧩 Jira Backlog Ownership Take full control of a high-volume request queue — ensuring every ticket is clear, prioritised, and moving forward. You’ll spot blockers early and keep delivery flowing. ⚙️ Salesforce Support & Troubleshooting Become the go-to person for Salesforce queries. From resolving user issues to supporting new features, you’ll play a key role in keeping the system running smoothly. 🤝 Stakeholder Coordination Act as the bridge between business users and technical teams. You’ll clarify requirements, challenge अस्पष्ट requests, and keep everyone aligned with clear, timely updates. 🧪 User Acceptance Testing (UAT) Own the quality check before release — validating that solutions actually meet business needs and are ready for production. 🔄 Agile Delivery Support Work closely with delivery teams to ensure smooth communication, organised workflows, and no dropped balls. ✅ What You Bring • Hands-on experience with Salesforce (Lightning preferred), • Strong working knowledge of Jira and Agile environments, • Experience managing tickets, backlogs, or workflow queues, • Confidence in troubleshooting system issues and supporting users, • Excellent communication skills — able to simplify technical concepts, • A proactive mindset with strong attention to detail 🎯 Ideal For Someone Who • Is currently a Project Coordinator, PMO Analyst, CRM Analyst, or Junior BA, • Enjoys being hands-on with systems, not just managing timelines, • Wants to grow into a Technical Project Manager or Salesforce specialist, • Thrives in a fast-paced, problem-solving environment 💡 What You’ll Gain • Exposure to large-scale, real-world tech programmes, • Hands-on experience with Salesforce optimisation and Agile delivery, • High visibility across both business and technical teams, • A strong stepping stone into Technical PM or CRM leadership roles

Service Designer Full Time, Permanent 📍 Hybrid (London / remote with occasional site visits) 💼 Amber Labs 🛡️ Public Sector Programme The Company At Amber Labs, we are a cutting-edge UK and European technology consultancy that prioritises autonomy, experimentation, and rapid learning to deliver exceptional value to our clients. Our company culture is highly collaborative - whether you're a consultant or part of our internal team, everyone contributes to reducing risk and accelerating delivery. We work extensively within the UK public sector, supporting Central Government departments through digital transformation and user-centred design practices. Role Overview We are seeking a Service Designer with active SC Clearance to join a multidisciplinary team on a Central Government engagement. In this role, you'll help map end-to-end services, uncover user pain points, and redesign public-facing and internal journeys that are inclusive, accessible, and aligned to user needs. You'll collaborate closely with researchers, policy experts, interaction designers, and developers to ensure the right outcomes are achieved across entire services—not just at the interface level. This is a high-impact opportunity where your work will directly improve how citizens and civil servants interact with vital government services. Key Responsibilities • Service Mapping: Understand and document complex service journeys, systems, and user touchpoints to inform redesign opportunities., • User-Centred Design: Advocate for user needs through every phase of design and delivery, embedding human-centred principles., • Stakeholder Engagement: Facilitate workshops, playback sessions, and co-design activities with stakeholders from diverse backgrounds—including senior leaders., • Prototyping & Iteration: Collaborate on developing and testing service prototypes, aligning business, technical, and user needs., • Evidence-Based Delivery: Work closely with user researchers and analysts to ensure decisions are driven by qualitative and quantitative insights., • Policy to Delivery Translation: Bridge the gap between policy intent and practical service implementation by designing viable service operating models., • Service Standards: Ensure all work aligns with GDS Service Standards and adheres to accessibility and inclusion best practices., • End-to-End Thinking: Consider entire service ecosystems—including digital, offline, operational, and third-party components. Requirements • Security Clearance: Must hold active SC clearance., • Experience designing services within central government or public sector contexts., • A strong portfolio showcasing evidence-based service design work across complex systems., • Experience working with multidisciplinary teams in agile environments., • Skilled in journey mapping, service blueprints, and identifying pain points across user flows., • Understanding of how to align policy, user needs, and technology constraints into deliverable services., • Ability to work closely with user researchers, content designers, interaction designers, and developers. Key Competencies • Strong workshop facilitation and stakeholder engagement skills., • Comfortable working with ambiguity and shaping strategy from discovery through to delivery., • Knowledge of accessibility, inclusion, and GDS Service Standards., • Familiarity with tools such as Miro, Lucidchart, Figma (for collaborative prototyping), and Jira/Confluence. Benefits • Join a rapidly expanding consultancy where personal growth is part of our DNA., • Flexible hybrid working focused on deliverable outcomes., • Private medical insurance (Aviva) and pension plan (Nest)., • 25 days of annual leave plus UK bank holidays., • Access to Perkbox, our employee rewards platform offering discounts, perks, and wellbeing resources., • Generous employee referral programme.

Role: Workday Financials Systems Analyst Location: Central London, hybrid Base Salary: Up to £90,000 + bonus A global financial services organisation specialising in insurance and reinsurance are seeking a Workday Financials Systems Analyst to support and enhance their Workday Financials and Workday Travel & Expenses (T&E) platforms across their European operations. This role will support the continued rollout and operational management of Workday Financials and associated integrations as additional countries are deployed throughout the year. Working alongside existing team members, you will play a key role in ensuring the platform remains stable, scalable, and aligned to global finance processes. The role is focused more on BAU configuration, enhancement, and systems support rather than end-to-end implementation delivery. Key Responsibilities of the Workday Financials Systems Analyst: • Provide third-line support for Workday Financials and Workday T&E., • Partner with business users to troubleshoot issues and support system improvements., • Ensure global design standards are maintained across finance systems while supporting local business requirements where needed., • Work closely with project teams and third-party support providers on system changes and enhancements., • Support testing, release reviews, and deployment activities, ensuring all changes are fully documented and approved., • Assist with user training and ongoing support for newly deployed countries., • Collaborate with HRIS/HCM teams on system security and access management. Key Requirements of the Workday Financials Systems Analyst: • Proven experience with Workday Financials, either as a user, administrator, or consultant., • Strong understanding of key finance processes including: Record to Report, Order to Cash, Procure to Pay, Accounts Payable & Accounts Receivable, • Exposure to Prism Analytics and Accounting Center is beneficial., • Experience supporting global system implementations or transformation programmes., • Ability to build strong relationships with stakeholders across the business., • Insurance or financial services industry experience is advantageous., • Strong communication, problem-solving, and organisational skills.

Senior Data Analyst Location: City of London (Hybrid – 50% office based) Salary: £70,000–£85,000 + 20–40% bonus + benefits Gravitas has partnered with a well-established London Market insurance organisation to recruit a Senior Data Analyst into its growing Data Analytics team. This is a newly created role and a key hire as the business evolves its analytics capability from platform delivery to commercially embedded insight. London Market experience is essential. The Role Reporting to the Data Analytics Manager, the Senior Data Analyst will be a hands-on individual contributor and the most senior technical analytics hire in the team (currently three Data Analysts). The role sits as an intermediary layer between the Data Analytics Manager and more junior analysts, providing technical leadership, mentoring and driving best practice—without direct line management responsibility (initially). This position will focus on embedding analytics into underwriting, claims and exposure management decision‑making, moving the function away from isolated reporting and toward value‑added, business‑partnered insight. Key Responsibilities Business Partnering & Value‑Added Analytics • Act as the senior analytics business partner for one or more underwriting classes, identifying opportunities to improve pricing, portfolio steering, renewal decisions and exposure management., • Translate open‑ended commercial questions into clearly scoped analyses and Power BI dashboards., • Work closely with underwriting, claims and wider business teams to identify automation and efficiency opportunities., • Identify practical ways to enhance analytics workflows using AI tooling (e.g. LLMs, agentic tools for exploration, code generation, documentation and insight generation)., • Apply and embed analytics development standards including peer review, documentation, testing and production sign‑off., • Lead by example on Power BI engineering discipline, using PBIP / TMDL formats, Git‑based version control, branching strategies and pull requests., • Contribute to Power BI workspace governance, including Dev/Test/Prod separation, deployment pipelines, dataset endorsement and access control., • Coach and mentor Data Analysts on SQL, DAX, data modelling, visual design and analytics engineering best practice., • Partner closely with Data Engineering to influence curated data models and semantic layers., • Deliver complex analytics initiatives end‑to‑end, from scoping and estimation through to handover and review., • Operate within an Agile framework, contributing to backlog prioritisation, epics and user stories. Skills & Experience Essential • 5–10 years’ experience in data analytics or BI, including at least 2–3 years within a Lloyd’s syndicate, managing agent, London Market broker or specialty (re)insurer., • Advanced SQL with experience across the Azure data stack (Data Factory, Synapse / Fabric, SQL‑based semantic layers)., • Advanced Power BI skills: star‑schema modelling, advanced DAX, Power Query / M, performance tuning, RLS and deployment pipelines., • Strong understanding of Power BI engineering and governance, including PBIP / TMDL and Git‑based workflows., • Proven experience conducting peer review and QA of analytics assets., • Excellent stakeholder communication skills, including presenting to underwriting teams., • Python for data analysis (e.g. pandas, notebooks) and ability to collaborate with Actuarial and Data Science teams., • Practical experience using AI / LLM tooling within analytics workflows (e.g. Copilot for Power BI / Fabric, agentic assistants, code‑generation tools)., • Experience with Microsoft Fabric, dbt, Azure DevOps / GitHub Actions and data‑quality tooling., • Actuarial or actuarial‑adjacent background.

This role is an 18 month FTC. About Us: Here at c2c we take pride in being an award-winning train operator running services between Fenchurch Street and Shoeburyness, serving 26 stations in East London and South Essex. Our customers never stand still and neither do we. We anticipate, innovate and flex around our customer’s needs and it takes a great team to do this. We are looking for a dedicated and versatile individual to join our Service Delivery team as a Business Change Manager. It is an exciting time to join c2c as we move into a new era of railway reform, aligning with Great British Railways (GBR) and the Department for Transport (DfT) to deliver a simpler, more connected and passenger-focused railway. Purpose of the Role: Work as the Change Manager for the iROPS Project, operating as an IT-literate, collaborative team player who supports the Service Delivery Management team by providing Change Management expertise to the c2c PMO in delivering multiple high-profile, high-value, and high-impact initiatives. The role involves working closely with senior stakeholders and operational teams to manage the end-to-end change process associated with implementing a new Resource and Planning Suite. This includes assessing organisational impacts, driving stakeholder engagement, and ensuring effective communication, training, and adoption strategies are in place. Acting as the bridge between technical delivery and business operations, the Change Manager ensures that the transition is seamless, aligns with wider organisational objectives, and successfully embeds new rostering processes to deliver improved efficiency, compliance, and workforce optimisation. Key Accountabilities: Change Strategy & Planning: • Work closely with a wide range of stakeholders, including senior executives, operational teams, and trades unions, to ensure smooth communication and buy-in. Develop presentations and guidance notes, to embed the benefits and impacts of the change. Ensure consultation processes are followed, address concerns and secure union support for the new systems and operational changes., • Present progress, and project updates to senior and executive teams. Prepare high-quality written reports, papers, and proposals, ensuring clear communication of key messages., • Assist with procurement activities related to the change project, ensuring that procurement decisions align with the change management strategy., • Undertake ‘as is’ and ‘to be’ analysis with stakeholders. Support the development of training and user adoption plans for operational staff, with sufficiently frequent refreshers to avoid skills fade. Ensure all appropriate employees are adequately trained on new tools and processes to ensure successful adoption and minimal operational disruption., • Assist in the development of parallel running activities, testing success criteria and cut over programme to ensure the successful delivery of he new resource and planning system., • Fully understand the technical capabilities of the current systems and processes, gaps in technological and personnel capability and align people and processes to the full technical capability of the new system to ensure business success and that the new resource and planning suite is used to the full extent of it’s capability., • Work closely with the c2c Trades Union Company Councils, and local representatives to ensure that business objectives are shared and outcomes developed collaboratively., • Provide input to the Annual Business Planning process., • Ensure compliance with the General Data Protection Regulations and that employee confidentiality is maintained at all times, • Support the tracking and validation of expected benefits, ensuring the rostering solution delivers measurable improvements in efficiency, compliance, and workforce optimisation. Experience, Knowledge and Qualifications Required: • Educated to degree level or equivalent, with general education to GCSE, O level, or equivalent standards including English Mathematics and Science to the standard of at least GCSE Grade C/Level 4., • Demonstrable experience in leading and managing change initiatives, particularly in complex environments involving multiple stakeholders. Familiarity with structured change management methodologies (e.g., ADKAR, Prosci) is a plus., • Ability to investigate and interpret data thoroughly and accurately, build business cases, including detailed knowledge and experience with appropriate industry recognised systems and technology., • Experience of working with trades unions, navigating union consultation and negotiation processes, and managing industrial relations in the context of operational change., • Excellent interpersonal and communication skills, with a proven ability to engage and influence senior executives, union representatives, operational managers, and staff, • Member of an appropriate professional body, e.g., the Chartered Institution of Railway Operators to at least Member level.

Front Office & Risk Business Analyst (VP) - £100,000 - £120,000 + 20% Bonus – London (Hybrid) – Investment Banking Overview: We are seeking an experienced Front Office & Risk Business Analysis Team Lead to drive complex technology and change initiatives across Risk and Front Office functions within a global financial services environment. This role combines hands-on business analysis delivery with team leadership, stakeholder management, and strategic oversight of change programmes. The successful candidate will act as a key partner between business and technology teams, ensuring successful delivery across a broad portfolio of initiatives spanning Risk, Finance, Trading, Operations, and Regulatory Change. The position requires strong domain expertise across financial products, risk systems, and front-office technology, alongside the ability to lead high-performing teams in a fast-paced environment. Role & Responsibilities: • Lead the Front Office & Risk Business Analysis team across multiple change initiatives and strategic programmes., • Partner with senior stakeholders across Risk, Front Office, Technology, and Change functions to ensure successful project delivery and alignment with business priorities., • Drive resource planning, team management, contractor oversight, and governance activities across the BA function., • Provide leadership, mentoring, and support to both permanent staff and consultants, ensuring clear objectives and delivery standards., • Act as a subject matter expert on Risk processes, systems, and technology solutions., • Own and manage risks, issues, dependencies, and escalation management across programmes and BA resources., • Support project delivery through hands-on business analysis activities including: Requirements gathering and documentation, Functional specifications, Solution design workshops, Testing strategy, test cases, and execution, User acceptance testing support, Status reporting and stakeholder communication, • Work closely with project managers and technology teams to identify scalable and effective technology solutions., • Contribute to strategic improvements, innovation initiatives, and adoption of AI-enabled practices within the BA function., • Build strong working relationships across global teams and promote collaboration between business and technology stakeholders. Technical Requirements: • Minimum 8 years’ experience within Risk-focused Business Analysis roles in investment banking or financial services., • Proven experience leading teams of Business Analysts or technology professionals within a large-scale banking or consultancy environment., • Strong track record delivering complex, enterprise-scale change programmes., • Deep understanding of Front Office and Risk domains, including: Bonds, Derivatives, FX, Credit products, Securities Financing, Loans and Deposits, • Strong knowledge of: Trade lifecycle processes, P&L, Risk, and Market Data flows, Credit Risk concepts including exposure calculations, collateral management, and CSA processes, Front Office booking systems and Risk/Finance platform integrations, • Experience working with Risk platforms such as Markit Analytics / FraimWrx preferred., • Solid understanding of software development lifecycle (SDLC) and project delivery methodologies., • Strong technical analysis skills including SQL querying and systems analysis. Package: • £100,000 - £120,000 Basic Salary, • 20% Bonus, • London (Hybrid) Front Office & Risk Business Analyst (VP) - £100,000 - £120,000 + 20% Bonus – London (Hybrid) – Investment Banking

Technical Business Analyst - Python, SQL - Banking Key International Bank opens new position for a Technical Business Analyst to support IT change, system enhancement and small-scale development activity across the business. This role sits between business users, project management, developers, infrastructure and desktop teams. It would suit someone with a blend of business analysis, technical documentation, SQL/Python Scripting, troubleshooting and systems support experience. The role is not a pure BA position. It requires someone technically hands-on who can understand business requirements, translate them into technical specifications, support delivery, write scripts or small end-user computing tools, and assist with testing, rollout and issue resolution. Key Responsibilities • Support the Project Manager and Business Analyst with gathering, analysing and documenting business requirements., • Translate business requirements into technical specifications and solution requirements., • Conduct system impact analysis, workflow mapping and technical feasibility assessment., • Act as a technical liaison between business teams, developers, engineers and infrastructure teams., • Write scripts and small applications, including Python-based tools, to automate BAU processes., • Use SQL for data analysis, validation and investigation., • Test code, APIs and system changes, identifying defects and supporting resolution., • Troubleshoot software and application issues across business systems., • Support release, rollout and implementation activity., • Work with desktop, infrastructure and network teams to ensure end-to-end technical solutions are delivered., • Provide out-of-hours support where required for incidents or urgent scenarios. Required Experience • 3 to 6 years' relevant experience across technical business analysis, application support, development support or IT systems delivery., • Strong hands-on experience with Python and SQL., • Comfortable working with programming languages, relational databases and technical documentation., • Strong debugging, troubleshooting and problem-solving skills., • Ability to translate business needs into clear technical specifications., • Experience working with developers, infrastructure teams, desktop teams and business stakeholders., • Good understanding of software testing, release support and incident resolution., • Degree-level education preferred. Ideal Background • Banking, financial services or regulated environment experience., • Experience supporting internal business systems, workflow automation or end-user computing tools., • Exposure to APIs, system integration, application support or small-scale software development., • Comfortable in a smaller IT environment where the role is broad and hands-on. Key Skills Technical Business Analysis | Python | SQL | Requirements Gathering | Technical Specifications | Workflow Mapping | Application Support | Systems Analysis | API Testing | Troubleshooting | Automation | Banking IT | Release Support | Data Analysis Bank Banking

Company Overview: Our client is a rapidly expanding UK wellness brand operating across multiple product categories and retail channels. They're building a direct-to-consumer presence across global markets, with a strong focus on quality, ownership, and long-term growth. The company culture is built on extreme ownership where individuals take full responsibility for outcomes, paired with a genuine commitment to excellence as a habit. They're looking for people who are passionate, purpose-driven, and embrace continuous learning and adaptability. Position Overview: As E-Commerce Manager, you'll own the complete Shopify ecosystem across multiple regions and storefronts. You'll be responsible for driving conversion performance, ensuring flawless user experience, and turning traffic into revenue. This is a fast-paced, detail-driven role where you'll partner with performance marketing, retention marketing, and creative teams to execute strategy and deliver results. You'll report directly to the co-founders and Head of Performance & Digital, giving you direct influence over the company's e-commerce direction. Responsibilities: • Own end-to-end e-commerce performance across all Shopify storefronts, ensuring fast load times, seamless UX, and optimised conversion rates across regions, • Define and execute e-commerce strategy across product categories, tailoring site experience, merchandising, and landing pages by campaign and traffic source, • Conduct regular full-site audits to identify and resolve UX friction, checkout issues, tracking gaps, and mobile versus desktop inconsistencies, • Lead new site builds from brief to launch, acting as the internal lead across designers, developers, and stakeholders to deliver on time and on brief, • Support retail-connected platforms including major retailers, maintaining direct-to-consumer level performance and quality standards, • Lead conversion rate optimisation through structured A/B and multivariate testing across landing pages, product pages, and checkout flows, • Implement and test e-commerce software, CRO tools, analytics, tracking, and personalisation solutions with clean integrations, • Own performance reporting across conversion rate, average order value, revenue by site and region, and funnel-level performance, • Translate insights into clear actions and share regular updates with leadership and marketing teams Requirements: • 3+ years experience managing direct-to-consumer e-commerce operations, • Deep, hands-on experience managing and optimising Shopify stores, • Proven conversion rate optimisation and experimentation experience with structured testing frameworks, • Experience managing multiple storefronts or regions simultaneously, • Strong analytical skills with clear understanding of e-commerce analytics and attribution, • Extremely high attention to detail with ability to spot UX friction and technical issues, • Comfortable owning projects end-to-end from concept through execution and reporting, • Experience with e-commerce tools, CRO platforms, and analytics integrations, • Ability to communicate complex data insights clearly to non-technical stakeholders, • Self-motivated with a growth mindset and commitment to continuous improvement

About the Company: Prema Cognition (PREMAZ) is a health technology company developing tools for the early detection and monitoring of cognitive decline and dementia. Founded by medical doctor Julia Cooney and developed in collaboration with the University of Cambridge Memory Lab, PREMAZ aims to shift dementia care from late-stage treatment to earlier detection and prevention. Our core product is a precision memory assessment, a scalable digital cognitive test designed to detect subtle changes in cognitive function and track them over time. PREMAZ works with a range of partners across healthcare and research, including neurology and GP clinics, longevity clinics, pharmaceutical and biotech research organisations, and care providers such as nursing homes and assisted living facilities. PREMAZ is venture-backed and recently closed its first external funding round to support the next phase of product development and clinical partnerships. The Role We are looking for a Product & Customer Operations Manager to sit at the centre of the company and act as the bridge between our customers and engineering team. The primary focus of this role is product management and delivery coordination, ensuring that customer insights are translated into product improvements and that the engineering team remains aligned. You will help prioritise feature development, coordinate product delivery, and support the ongoing evolution of the PREMAZ platform. A secondary part of the role involves working with customers using the platform, helping gather feedback, troubleshoot issues when needed, and ensure successful deployments. These interactions will play an important role in informing product decisions and identifying opportunities for improvement. This is a high-ownership role in an early-stage startup, where you will have significant influence over how the product evolves. The role would suit someone currently working in product, product operations, or customer success who is ready to step into a role with more significant ownership and direct impact on the product. You will work closely with the founding team and engineering team to help shape how PREMAZ develops as we scale. Key Responsibilities Product Management • Translate customer feedback into product requirements and feature requests, • Maintain and prioritise the product backlog, • Work with the founders and engineering team to define the product roadmap, • Work closely with the engineering team to track feature development and delivery, • Help run sprint planning and ensure development priorities remain aligned with customer needs, • Act as the primary point of contact for product-related questions from customers and partners, • Support onboarding of new clinics and research partners, • Troubleshoot product issues and coordinate with the engineering team to resolve them, • Gather structured customer feedback and identify common requests or pain points. Your Background: • 4-6 years of experience in product management, product operations, or customer operations, ideally in digital health or healthcare technology, preferably within a startup or high-growth company., • Strong organisational and prioritisation skills, comfortable managing senior team members, • Ability to communicate effectively with both technical teams and non-technical users, • Comfortable interacting directly with customers and supporting product adoption, • Experience working with product management tools such as Jira, Linear, Notion, or similar., • Basic technical literacy (APIs, data structures, or coding experience), • Experience working in healthtech, digital health, or clinical software Nice to Have • Familiarity with agile product development, • Experience working with B2B SaaS products, • Technical proficiency, including coding experience or the ability to work directly with APIs, data structures, and software systems, • Background or interest in neuroscience, cognitive health, or healthcare innovation Why Join PREMAZ • Work on one of the most important challenges in healthcare: early detection of dementia, • Collaborate with leading researchers from the University of Cambridge, • Join an early-stage startup where your work will directly shape the product and customer experience, • Gain exposure to product development, clinical research, and digital health innovation, • Significant ownership and responsibility early in your career, with the opportunity to grow into a CPO role as the company scales Compensation & Benefits: • Salary: £45,000 + equity (0.2–0.7% depending on experience), • Flexible hybrid working, with 1-2 days per week in person at our office in Chiswick, West London, • Opportunity to travel across the UK and to the US to support clinic deployments and customer relationships

Fixed Term Contract - 12 months The Firm Established in 2020, KP Law (previously Keller Postman) is a specialist litigation boutique, focussing on collective redress. The firm has over 100 employees across offices in London, Manchester, Birmingham, and Liverpool, representing over 250,000 individual clients across a range of cases in areas such as product liability, competition, worker rights, data breach and privacy and financial services. Our ethos is to combine the best legal talent with a strong operational and technological platform to enable its clients to pursue cases that could not otherwise be brought against large corporates as a result of their wrongdoing. Uniquely, KP Law is owned and fully financed by a recognised UK litigation funder (Legatus Holdings), this allows us to take on larger, headline making cases with greater efficiency and confidence. All of our cases are for claimants and carried out under contingent fee agreements at no cost or risk to its clients. KP Law was ranked Tier 1 for Group Litigation: Claimant in The Legal 500 UK Guide 2026, and Band 2 for Group Litigation: Claimant in Chambers and Parters 2026. Role Summary Working closely with business, the role will be responsible for understanding and prioritising requirements to support business process change, platform development and implementation of new technology solutions. Understanding business process problems and inefficiencies and providing suggested solutions to assist in delivering new operational and legal processes and process changes. Working with the Development team and business stakeholders to create specifications for new system features, workflows and automations and to document required changes to existing systems. Managing the delivery of new features and changes through robust management of the Software Development Life Cycle (SDLC) and liaising with end users, software vendors and development resources to achieve these outcomes. Key Duties & Responsibilities • Identifying and documenting business requirements to assess the viability of process and systems changes, • Creating user stories and working with the platform project manager and development team to refine these requirements and prepare them for development, • Creating new features and change specifications Working with internal and external Developers and Architects to define practical development requirements Liaising with external and internal stakeholders, • Mapping and documenting integration interfaces between legacy and new systems, • Conducting requirements analysis and preparing specific proposals for modified or replacement systems, • Working closely with end users and 3rd parties to ensure technical compatibility and user satisfaction, • Creating and supervising system test plans and working with end users to facilitate user acceptance testing, • Overseeing the implementation of new systems and data migrations with service owners through the release process, • Supporting users on change control, release planning and system updates, • Contributing to training and user manuals, • Proven working experience in a Business Analyst role, • Ability to identify quick, workable solutions to business problems – focusing on timely delivery of value and not lengthy complex technical solutions Previous working experience of using Salesforce Products (ServiceCloud, Marketing Cloud), • Knowledge / experience in AI tools such as Salesforce Agentforce (desirable), • Degree, or equivalent work experience, in business administration or related fields such as computer science, business information systems or information technology., • Strong technical background with a thorough understanding of requirements management tools, eg Confluence, Jira, Monday.com, Clickup, Scribe, • Excellent knowledge MS Excel, Word and Powerpoint, Sharepoint, O365, • Outstanding analytical, innovation, critical thinking and problem-solving skills., • Ability to build effective, trusted relationships at all levels within the organisation and with external stakeholders., • Excellent communication and interpersonal skills with the ability to explain complex scenarios to non-technical people Highly self-motivated with the ability to meet tight deadlines in a fast-paced dynamic environment with consistently high levels of performance., • Ability to travel to all our offices when required, • Experience of working in the legal industry not essential but beneficial, • Previous experience of working with Salesforce not essential but beneficial Equal Opportunities Our approach to our people is underpinned by our commitment to equity, diversity, inclusion and well-being. Our ambition is to build a richly diverse workforce made up of the best talent in our industry. With a workplace that is supportive and inclusive, recognises and nurtures talent, and has a strong sense of community between colleagues. This means that everyone who either applies to or works for KP Law is treated equally, regardless of their gender, age, ethnic origin, nationality, marital status, disability, sexual orientation, or religious beliefs. Our Values At KP Law, we pride ourselves on being a values-led law firm. Our Values: Excellence in Everything We deliver high-quality work, ensuring accuracy, and attention to detail in everything we do. We seek continuing competence by embracing feedback, learning from our experiences and that of others, and developing our expertise. We hold ourselves and each other to account for upholding the highest professional standards, ensuring our clients receive exceptional service. Together We Achieve More We collaborate openly, valuing and respecting diverse perspectives to achieve the best results. We support and trust one another, fostering an inclusive environment where everyone can contribute and thrive. We recognise that success is a team effort, sharing knowledge and celebrating each other’s achievements. There’s Always a Way We approach challenges with a positive and proactive mindset, exploring creative and practical solutions. We take ownership of problems, staying committed and resilient until we achieve the best outcome. We embrace change and adaptability, seeing obstacles as opportunities to improve and innovate. Our Benefits We offer a competitive benefits package, that employees value, no matter what stage of their career they are in. Current benefits include: • Annual discretionary bonus scheme, • 25 days holiday, plus bank holidays, • Company contributory pension scheme, • Hybrid working, • Life assurance, • Cash-back healthcare scheme, • Enhanced family friendly polices, • Employee Assistance Programme, • Subsidised gym membership, • Cycle to Work scheme, • Staff referral scheme

About EVE LOM For over four decades, EVE LOM has been a pioneer in radiant skin health — fusing British heritage, artisanal craftsmanship, & botanical science & innovation to create skincare that embodies balance, purity, & timeless beauty. Celebrated globally for its iconic cleansing balm & holistic approach to skincare, EVE LOM continues to evolve its legacy, bridging tradition & modernity. Guided by a three-year strategic roadmap, the brand is focused on: • Driving cleansing leadership & global authority, • Building a second growth engine as it evolves into multi Categories & Markets, • Fostering a relevant, consumer-focused brand & engagement strategy The EVE LOM brand is at an exciting point of evolution, with a new global brand team, strategic direction & impact plan being developed. This is an exciting opportunity for the right individual to be part of shaping the future of the brand itself, the business & the team culture. Key Responsibilities: -Lead the weekly and daily trade reporting, providing the leadership team with visibility on performance against forecast. -Monitor inventory synchronization to ensure product availability aligns with our commercial and marketing calendar -Support the Marketing Global Brand Manager in translating the monthly content plan into high-performing, cohesive and brand aligned on-site experiences -Conduct rigorous testing on all email flows, new segments and promotional setups to eliminate friction in the customer's on-site journey -Work as part of the brand team driving the media agency, optimizing SEO and Paid media strategies that meet brand goals -Work with Marketing to analyze and optimize copy, content and reviews strategies -Implementation of new subscription and Loyalty program -Collaborate with our performance agency to ensure our ad briefing and landing page strategy are perfectly aligned. -Support in implementing, maximizing and monitoring our 2026 UX updates roadmap Candidate Profile: • Shopify Expert: You have hands-on experience managing a Shopify Plus store; strong technical expertise (ideally Shopify Plus), including store setup, theme customization, app integration, and backend administration., • Klavigo Super User: You are highly proficient in using Klaviyo to drive customer acquisition, conversion and retention, with hands-on experience building and optimizing lifecycle flows, segmentation and testing., • Experience in managing Gorgias and Yopto applications a strong bonus (Customer Service, Loyalty, Reviews), • Team First: Proud to be part of the Eve Lom team and make things happen together! You are approachable, collaborative, and bring an authentic hands-on approach when working cross-functionally., • Analytical Confidence: You don't just pull data; you interpret it. You understand how to identify the ‘what’ and proactive in proposing the actions or projects needed to improve our performance (conversion rate, AOV, CAC, LTV, repeat rate, bounce rate), • Detail Obsessed & Organized: You are the person who catches the broken link or the tracking tag error before it goes live; alongside keeping everybody on the team (and yourself) on track within our workstreams e.g. monthly content, email schedule (led in Asana), • Commercial Drive: You are motivated by revenue targets, customer retention, acquisition and take pride in seeing a campaign drive a positive result., • Eye for Content: You bring strong on-site content, merchandising and customer journey instincts, with proven success elevating on-site education and SEO-led content to drive organic traffic and improve conversion rates., • Experience: Experience: 5-7 years in a similar ecommerce trading role. Experience working for a luxury skincare brand, with a customer-centric approach.

Human Resources Information System Administrator (Microsoft Dynamics 365 Finance & Operations - HR Module) Location: London (Hybrid – 3 days/week in office) Employment Type: Full Time / Permanent About Phaidon International Established in London in 2004, Phaidon International was founded with the ambition to deliver talent solutions backed by deep industry expertise. Since then, we have consistently ranked among the fastest-growing recruitment firms globally and are currently the 10th largest direct-hire agency in the world. We partner with a wide range of businesses - from Fortune 500 companies to venture-backed start-ups - to deliver the right talent for mission-critical roles. Operating through global hubs, our consultants offer localised knowledge combined with international reach, helping clients navigate regional complexities and achieve both immediate and long-term hiring goals. About the Role The HRIS Administrator will be responsible for supporting the day-to-day management, configuration, and optimization of our HRIS system (Microsoft Dynamics 365 Finance & Operations - HR module). This role is a key resource enabling the Global People Operations team to use the platform effectively across the employee life cycle, ensuring accurate employee data, reliable workflows/integrations, and timely, validated submissions to Payroll. You will partner closely with People Operations, Payroll, HR Business Partners, Talent Acquisition and IT to resolve issues, improve processes, and deliver a consistent employee and manager self-service experience. Role scope & reporting: This position reports into the Global Head of People Operations and supports colleagues across multiple regions. The role will act as a first point of contact for HRIS queries and change requests, coordinating priorities and timelines with key stakeholders. Key Responsibilities System Administration & Data Management • Own HR systems issue intake, troubleshooting, resolution, and escalation as appropriate whilst keeping stakeholders informed on status and timelines., • Ensure consistent and accurate processing of transactional data changes throughout the employee life cycle (new hires, transfers, adjustments, promotions, terminations)., • Manage absence processes, respond to user queries (e.g., plan enrolment, accruals), and coordinate fixes to minimize risk, • Proactively identify opportunities for automation, system and process improvements and support implementation through testing and change communication, • Manage user and employee self‑service accounts, security roles, duties and privileges to ensure access aligns to role-based controls and internal policies, • Maintain HR system configurations, workflows, and organizational hierarchies., • Handle data import/export activities., • Own employee data governance by running audits/validations, cleansing data, and troubleshooting root causes of integrity issues., • Validate HR data submissions to Payroll in line with the global pay cycle and produce standard/ad hoc reporting to support HR metrics., • Collaborate with internal teams (IT, IR, L&D) on integrations to and from the HRIS, ensuring seamless flow of data. Support Compliance & Training • Provide training and guidance to users on system functionalities and best practices., • Maintain documentation for system processes, changes, and security access controls., • Ensure the HRIS adheres to data privacy laws and other regulations by applying access controls and flagging risks promptly, • Liaise with the HRIS Product Owner for escalations. General HR administration • Support the People Operations team with admin duties on an ad hoc basis, • Support the People Partners and Operations teams with cyclical admin tasks such as pay review cycles and promotions About You • Proficiency in Excel, including PivotTables, X‑Lookups, and formulas to validate data, reconcile variances and produce clear operational reporting, • Experience with Microsoft SQL and Power BI (desirable, not essential) to support automation, • Familiarity with Power Platform and integrations., • Understanding of HR processes (positions, jobs, compensation, benefits)., • Working knowledge of workflow configuration and approval processes., • Demonstrable attention to detail and problem‑solving skills., • Strong communication and analytical skills, able to translate technical processes into clear guidance for non-technical users, • Ability to work cross‑functionally with HR/TA/Payroll/Finance/L&D/IT in a fast‑paced environment on simultaneous projects., • Positive, can‑do and open mindset, with a continuous improvement approach to systems and service delivery, • Professional maturity when handling personal and sensitive employment and performance records. How to apply If you are interested in the HRIS administrator role, please apply directly.

Working for our client American Express. Location: London, Victoria, 3 days/week, 2 days WFH. Years of Exp: 6-9 years. Technical Software Project Manager - Digital Banking, Financial Planning and Insurance The Digital Banking team is seeking a Project Manager II / Technical Project Manager. We are building a banking and payments platform that enables teams to create products at scale that power digital channels to deliver compelling experiences in a dramatically faster fashion. As a Software Project Manager/Technical Project Manager, the identified candidate would leverage their technical knowledge to drive program delivery from beginning to end, across technical, regulatory, and business requirements. This role requires strong communication skills and the ability to translate business objectives into an execution strategy while resolving and tracking program risks, dependencies, and impediments to project delivery. This position works closely with product owners, architects, engineers and quality assurance across multiple teams and products, acting as a single point of contact for the team. We look primarily for people who are passionate about solving business problems through innovation and engineering best practices. You will be required to apply your depth of knowledge and expertise to all aspects of program and project management and partner continuously with our many stakeholders daily, to stay focused on common goals. We embrace a culture of experimentation and constantly strive for improvement and learning. We welcome diverse perspectives and people who are not afraid to challenge assumptions. Key Responsibilities: • Lead the engineering team in achieving PI deliverables/objectives while improving the team’s long-term performance by encouraging continuous improvement in ways of working., • Facilitate Agile events that help engineering deliver value incrementally and iteratively., • Drive the engineering team's deliverables throughout the Program Increment (PI) through coaching and facilitating team level events., • Enhance technology solutioning conversations while documenting progress and deliverables., • Provide positive impact to the delivery lifecycle process: removing obstacles to delivery, coordination of development activities across multiple scrum teams, and implementing standard processes for Agile methodologies., • Facilitate the creation of implementation roadmaps with support from product and engineering leadership., • Coach Product Owners through backlog refinement, backlog readiness, definition of ready/done, writing user stories, and cultivating continuous delivery of business value to end users., • Proactively identify and maintain transparency into impediments, risks, and dependencies., • Influencing without authority through effective change and leadership management., • Respectfully and purposefully challenge the status quo., • Facilitate conversations / solutioning between cross platform teams where there may be dependencies or linkages., • Championing constant learning to drive improvements and standardization., • Inspiring collaboration and quality practices between system architects, Agile teams, and product teams., • Troubleshoot issues and surface up impediments with delivery. Qualifications: • Preferably a BS or MS degree in Computer Science, Computer Engineering, or other technical discipline., • Additional certifications are preferred- PMI-ACP, PMP, CSM, SSM etc., • 6+ years of Software Project Management experience., • Previous software engineering experience is a plus., • Ability to drive projects end-to-end, work with a diverse set of teams., • Experience in clarifying objectives, dealing with ambiguity/under-defined problems, advocating for simplification, and influencing teams., • Ability to deliver sophisticated software iteratively and with quality to get industry leading solutions to market efficiently and effectively., • Deep understanding of Agile at Scale or iterative development processes, including quality and testing standard practices., • Excellent oral and written skills needed to efficiently communicate across product, technology, and business partners., • Experience using Jira delivery management platform is required.

We’re looking for a tech-savvy person to join our office team and help shape how a growing London company uses technology day-to-day. This is a hands-on role where you’ll learn fast, get involved in everything from AI to software development, and grow with the company. Cleaning Express is one of London’s most trusted cleaning companies. We’ve completed over 500,000 cleans, serve thousands of customers, and we’re investing in the technology behind the operation. Your attitude, curiosity and communication skills matter far more than years of experience. What you’ll do • IT Support. First point of contact for office tech issues, PC maintenance, setting up new starters, and managing our external IT support provider., • Software Development. Getting involved in live software projects: brainstorming ideas, discussing implementation with developers, testing new features, helping shape product roadmaps, and contributing to a future website rebuild., • AI and Automation. Spotting tasks that could be automated, building and testing AI tools that connect our internal systems, and training the team on how to use AI effectively., • Data and Reporting. Helping management with one-off analysis requests such as profitability reviews, pricing and operational metrics., • Subscriptions and Licences. Keeping a register of all our software, flagging anything unused., • Cleaning Innovation. Researching new cleaning equipment and products, running trials with our teams., • Fluent English and Russian (written and spoken). You’ll use both daily., • Genuine enthusiasm for technology, AI and automation, • Basic IT troubleshooting skills (Windows, Microsoft 365, common office hardware), • Confident user of AI tools such as Claude, Perplexity or ChatGPT, • Self-motivated, curious, and a fast learner, • £30,000 to £36,000 depending on experience and aptitude, • 28 days holiday, • Stakeholder pension, private health insurance and health cash plan, • A genuine path to grow into a senior technology role as the company scales, • A friendly, multilingual office team with free fruit, drinks and regular team events, • Full training provided. We want someone who can grow with us. The basics Hours: Monday to Friday, 9am to 5:30pm (37.5 hrs/week) Location: Office based, Woolwich Arsenal SE18 6PF Start date: June 2026 (to be confirmed) Probation: 6 months Note: This is a fully office-based role. Applications from candidates seeking hybrid or remote working will not be considered. About Cleaning Express Award-winning London cleaning company, founded in 2015. Corporate member of the British Institute of Cleaning Science, Living Wage Employer, Royal Greenwich Business Awards winner 2022, and rated in the top 3 cleaning companies in London by ThreeBestRated. Learn more: cleaning-express.com/about-us Similar roles: IT Support Co-ordinator, IT Administrator, Technology Co-ordinator, IT and Office Co-ordinator, IT Operations Assistant, Systems Co-ordinator, IT Support Analyst, Office Technology Co-ordinator, Graduate IT Role, IT and AI Co-ordinator

Role: Account Manager D&C Department: Design & Construction, Amazon Security Technology (EMEA) - this team sits within Amazon Web Services, but its key customer is Amazon Corporate Security. Location: London, UK. Must be able to work from an Amazon Corporate office five days per week. Regular overseas travel. Employment Type: Full-time, permanent. Contracted to Upstream Risk Management, enduring secondment to Amazon Reports to: EMEA SecTech Regional Manager Direct reports: Senior Technical Project Managers, Technical Project Managers (team of 9) Package: £100,000+ (Salary depending on experience). Start: June 2026 Job Summary Contracted to Upstream Risk Management, you will be permanently embedded within Amazon’s Security Technology Design and Construction (D&C) team in Europe, the Middle East and Africa (EMEA). The D&C team sits within Amazon Security and owns all aspects of technical corporate security to protect people, physical and intellectual property across Amazon estates (not including distribution or data centres). The Account Manager role is critical to delivering contractual success. You will be responsible for turning strategy into action to deliver on Upstream Risk Management’s obligations to support Amazon Corporate Security’s promise of a safe and secure work environment for all Amazonians. You will achieve this by applying your leadership, project management and technical security skills to the detail of planning, leading a team of technical experts, monitoring progress and reporting. We are looking for an experienced professional who embodies the Amazon Leadership Principles. Exceptional customer focus is non-negotiable. Strong project and stakeholder management skills, along with a firm technical understanding, will be pivotal to success. The successful applicant will be able to demonstrate data-based decision-making, a strong understanding of cost-benefit analysis, and a track record of program optimisation. Strong leadership skills are essential. The location of this role is LHR16, an Amazon corporate office in central London, and you should expect five days per week in the office. International travel of around 20% of the time, including at short notice, should be expected. Key Responsibilities Include: • Serve as a single point of contact for Amazon SecTech. Maintain availability during core business hours for regular communications on team staffing and performance, project-related correspondence and issues, and other topics as deemed relevant to the overall contract scope of work., • Monitor project workload versus staff availability. Make recommendations to SecTech on staffing levels and project loading based on quantitative data analysis and historical workload., • Manage the entire vendor team to ensure the scope of work is being executed in accordance with contract documents. Assist in the onboarding/offboarding of vendor staff as necessary to maintain the expected level of project delivery quality and SLA performance., • Serve as an escalation point with internal and external stakeholders for all issues related to ongoing projects., • Perform Quality Assurance / Quality Control of team deliverables to ensure conformance with Amazon design and construction standards. Regularly audit program performance versus deliverables and scope descriptions and make recommendations to address shortfalls., • Conduct project lessons-learned meetings and make recommendations to Amazon for the adoption of new standards or process requirements., • Schedule, document, and lead Monthly, Quarterly, and Annual Business Reviews, which will track vendor performance against the established scope of work, Service Level Agreements (SLAs), and Key Performance Indicators (KPIs). About You • Minimum of 7 years in security program management, either as a consultant, end user, or embedded services team leader., • Minimum of 5 years of experience as a cross-functional team leader, managing program personnel, leading talent assessments/reviews, managing workload and job assignments, etc., • Demonstrated understanding of the security project lifecycle, including technology selection, design, bid, award, construction administration, testing, and commissioning., • Working technical knowledge of access control system hardware architecture, components, and standard installation practices., • Ability to develop key relationships across functional disciplines, in order to help move projects and other key initiatives forward., • Strong analytical, verbal communication, and writing skills.

Here at Venator, we are working with an eCommerce company who have UK's biggest technology platform - they have a live mobile application as well as a web based application- the company is now looking to grow! Please Note- this is a hybriod role but will require you to be in the office (London) 4 days per week. You will have 20 work from anywhere days added on top which you can use to make soime weeks 2 days a week from home. Please also note - sponsorship is not an option here unfortunately. The role As a Frontend Developer, you will: • Understand complex business problems then propose and implement technical solutions, • Have input into the architecture, working closely with the Head of Technology and other senior team members, • Work with other engineers and the business to improve user experiences, • Bring your experience and enthusiasm to our engineering culture, • Promote excellence with technical mentoring, feedback, and code reviews, • Participate in planning sessions, retrospectives, stand-ups and demos, • Join us in curating a codebase to be proud of, driving for quality, maintainability and testability The candidate • You have built great products for the web and/or mobile, • You have analysed business problems then scoped and built technical solutions to solve them, • You can quickly become productive using our frontend technologies, • You’re excited about understanding the real problems working people come up against and fixing them with technology, • You can work well in small teams to deliver radical improvements, • You will be proud to show how you’ve impacted other parts of a business and delivered results, • You will be pushing frameworks and languages for good business reasons, • You stay up-to-date with developments in AI and are comfortable using AI tools to boost your productivity and problem solving The tech Our core technologies are: • Angular and TypeScript on the client side for our mobile apps and booking flow, • Next.js and React for parts of our marketing website, • Ionic for hybrid and progressive mobile apps, • Bootstrap and Chakra UI for styling, • Cypress for end to end testing, • Python on the server side, using Django Rest Framework for our API and PostgreSQL for our database, • Metabase for analysis and self-serve data exploration, • GitHub, Codeship and Heroku for seamless code review, integration and deployment, • Claude Code for agentic coding Our tech culture We follow an agile development process with fortnightly sprints. We keep meetings to a minimum, but the ones we do have are highly valuable. We strongly believe in ownership and you will be responsible for taking your features from development through to testing, deployment and design review with end users. We take code quality seriously. We have a preferred code style and we use automated linting, code formatting and other code inspection tools to detect common errors and ensure consistency. We run an extensive suite of unit, integration and end-to-end tests on every git push and deploy. Perks • Share options, • 25 days holiday allowance + bank holidays, • Flexible hours and work-from-anywhere days, • Free trial cleans and discounted recurring cleaning, • Cycle to Work scheme, • Salary sacrifice gym membership scheme, • Access to Employee Pricing Programs, • Sponsored learning, including conference tickets and travel, • Choice of hardware, OS and IDE – you do you, • Posh Christmas and Summer parties, • Tons of sponsored team socials, • Casual dress code

Programme Manager - 2 year FTC, based 4 days per week in London. A major UK organisation in the transport sector is seeking an experienced Programme Manager to lead the Day of Operations programme, focused on the implementation of HASTUS for workforce management and operator shift scheduling. HASTUS is a third‑party system designed to optimise public transport scheduling, operations, and workforce management. This programme will focus specifically on operator duties, workforce rosters, daily allocations, and operational readiness, supporting consistent, efficient, and scalable workforce management across the Group’s federated operating model. The Programme Manager will be accountable for end‑to‑end delivery of the programme, working across multiple operating companies in a number of Global locations, technology partners, and central Group functions to ensure successful adoption and business outcomes. Key Responsibilities • Lead the end‑to‑end delivery of the Day of Operations programme, from mobilisation through to implementation and transition to business‑as‑usual., • Own programme scope, roadmap, milestones, budget, risks, dependencies, and benefits realisation., • Deliver the implementation of HASTUS focused on workforce management, operator duties, rostering, and daily assignments., • Act as the primary interface between the organisations operating companies, Group functions, and third‑party vendors and implementation partners., • Successfully manage delivery within a federated operating model, balancing Group standards with local operational requirements., • Establish and run effective programme governance, reporting, and decision‑making forums., • Identify and mitigate programme, operational, and industrial risks, escalating where required., • Oversee system integration, data readiness, operational testing, and cutover planning., • Support change management, user adoption, training, and operational readiness across multiple sites., • Build strong relationships with senior operational leaders and key stakeholders to drive alignment and successful outcomes. Skills & Experience Required • Proven experience as a Programme Manager delivering complex technology transformation programmes., • Experience implementing workforce management, scheduling, rostering, or optimisation platforms., • Strong track record of delivery in a federated or multi‑business environment., • Excellent stakeholder management skills, including engagement with senior operational leaders., • Strong commercial, risk management, and governance experience., • Ability to translate operational needs into technology solutions and vice versa., • Experience within the transport, public transport, rail, or logistics sectors., • Direct experience implementing HASTUS or similar workforce planning and scheduling systems would be highly desirable., • Familiarity with large‑scale operational change programmes., • Experience of delivering Global Programmes. About the Opportunity This is a high-impact role within a significant global transformation programme, offering the opportunity to work across international teams and contribute to the evolution of the business operations at scale.

I am delighted to recruit on behalf of a fantastic client in the financial services space for an HR Systems Specialist. Based in the heart of London, you will own configuration across multiple tools, reporting directly to the HR Systems Manager. This role sits within a central people analytics function, providing essential support to global HR teams through the ongoing management and optimisation of a large-scale HR information system. The position plays a crucial part in shaping system improvements, supporting data-driven decision making, and ensuring the organisation gets maximum value from its HR technology. This role will be working on Oracle across all modules, supporting upgrades, and translating business requirements into new functionality. HR Systems & Technology • Ownership of Oracle HRIS across all modules., • Contribute to the enhancement and configuration of a cloud‑based HR platform, working closely with the systems lead to refine functionality., • Troubleshoot technical issues and provide guidance to users across the business., • Participate in quarterly system updates and compliance‑driven patches, including regression testing activities., • Conduct user acceptance testing to validate new requirements and ensure changes meet agreed standards., • Support the introduction and integration of AI‑driven tools within the HR system., • Produce scheduled and ad‑hoc management information reports for global stakeholders., • Collaborate with subject matter experts to shape training and change‑management approaches for HR and operational teams., • Create and deliver training content that strengthens self‑service capability and improves confidence in dashboards and reporting tools. HR Data & Reporting • Assist in preparing people‑related insights for senior leadership, including board‑level reporting., • Use strong analytical skills to design dashboards, templates, metrics, and scorecards., • Interpret complex HR data and present findings clearly using appropriate analytical methods., • Respond to stakeholder requests by defining and producing accurate employee‑related reporting., • Handle one‑off reporting needs as they arise. What You’ll Bring • Strong hands‑on experience with a major cloud HR system, including configuration and data‑loading tools., • Proficiency in advanced reporting tools and analytics within the HR technology ecosystem., • Ability to translate data into meaningful insights for senior audiences., • High‑level Excel capability, with additional experience in visualisation tools such as Power BI being advantageous., • Excellent communication skills and the ability to work collaboratively across teams. How to apply This role offers a competitive package of up to £75,000 + bonus, and hybrid working. If you would like to learn more, please apply or contact Anton Blades at Frazer Jones via for a confidential discussion. We are recruiting heavily across the HRIS/HR Technology space, so even if this project isn’t the perfect fit, I’d still love to connect.

We are seeking an experienced User Researcher to help design and deliver user‑centred digital products and services that meet real user needs. You will play a key role in ensuring research and insight are at the heart of decision‑making, working closely with multidisciplinary teams to inform service design, policy, and delivery. This role is particularly suited to someone with experience working for public sector organisations, who understands governance, accessibility, and the need to design inclusive services at scale. Key Responsibilities • Plan, design, and conduct user research to support the end‑to‑end delivery of digital services, • Apply a range of qualitative and quantitative research methods (e.g. interviews, usability testing, surveys, ethnographic research), • Translate research insights into clear, actionable recommendations that influence design and delivery decisions, • Advocate for user needs while balancing organisational, policy, and technical constraints, • Collaborate closely with designers, product managers, developers, and stakeholders across multidisciplinary teams, • Ensure research activities align with public sector standards, ethics, accessibility, and data protection requirements, • Support continuous improvement by evaluating live services and iterating based on user feedback, • Clearly communicate research findings through reports, presentations, and workshops Essential Skills & Experience • Proven experience working as a User Researcher on digital products or services, • Experience working for public sector organisations (e.g. central government, local authorities, arm’s‑length bodies, NHS, or similar), • Strong understanding of user‑centred design principles and service design methodologies, • Experience working in agile delivery environments, • Ability to plan and run research independently, managing logistics and recruitment, • Confidence engaging with a wide range of users, including vulnerable or hard‑to‑reach groups, • Excellent communication and storytelling skills, with the ability to influence stakeholders About Us As part of the TCS Interactive network, you will be part of a 50-person design studio based in Old Street. TCS Interactive is a leader in the digital customer experience space. With a human‑first approach, we apply design, engineering, business strategy and subject matter expertise to deliver award‑winning iconic design and digital experiences for our customers. We pride ourselves in our ability to influence products at the highest level by delivering strategic ideas from inception to launch. We help our clients understand the context of their products, create a compelling vision for them and make these experiences a reality. We believe that together we’re stronger, that inspiration can come from anywhere and great ideas from anyone. The difference in our work comes from the diversity of perspectives, skills and backgrounds of our team.

Lead Product Analyst London, hybrid working (Tuesday to Thursday in office) Salary up to £105,000 plus equity This is a high impact Lead Product Analyst role within a fast growing, data driven fintech that is expanding its product offering internationally. You will play a key role in shaping personalised customer experiences across a complex consumer app, with clear ownership, strong commercial exposure, and the chance to influence products at scale. The Company They are a well-established fintech operating in the consumer finance space, covering products such as personal loans, credit cards, and automotive finance! The Role • Act as the lead analytical voice within a cross-functional product pod, partnering closely with product managers, engineers, and data scientists, • Drive personalisation across the app so customers see the most relevant products and experiences at the right time, • Define and deliver the long-term vision for personalised user journeys across multiple financial products, • Use data to inform recommendation systems, propensity models, and targeting strategies, • Lead funnel analysis to identify drop-offs and optimise conversion across app and web journeys, • Own and contribute to experimentation and A B testing, measuring uplift from product and design changes, • Analyse and communicate performance across key metrics, including engagement, click-through rates, and conversion, • Support modelling work related to customer behaviour, risk, and product suitability, • Translate complex analysis into clear commercial insights that influence product decisions Your Skills and Experience • Strong commercial experience in product or growth analytics within consumer-facing technology, • Advanced SQL and strong Python capability, with confidence completing Python based analytical tasks, • Proven experience with experimentation, A B testing, and measuring product impact, • Background in propensity modelling, recommendations, or predictive analytics, • Experience working on complex digital journeys, ideally within app based products, • Ability to communicate clearly with both technical and non technical stakeholders, • Experience within fast paced, data driven environments such as fintech or consumer tech What They Offer • Salary up to £105,000 depending on experience, • Equity as part of the overall package, • Clear ownership and influence within a lean, high performing analytics team, • Opportunity to work on an international product portfolio with real commercial impact, • Hybrid working model with three days per week in the London office How to Apply If this role sounds like a good fit, apply with your CV to discuss the opportunity in more detail.

Job Title: SAP Service (CS) Consultant Location: London / Remote Contract Length: 6 Month Freelance Contract Inside IR35 Role Overview We are seeking an experienced SAP Service S/4HANA Consultant to support ongoing SAP initiatives, enhancements, and support activities. The successful candidate will play a key role in configuring, implementing, and optimizing SAP Service solutions, ensuring alignment with business processes and service management objectives. Key Responsibilities • Lead and support SAP Service module implementations, enhancements, and support activities, • Configure and customize SAP Service functionalities including service orders, notifications, contracts, warranties, and installed base, • Work closely with business stakeholders to gather requirements and translate them into functional specifications, • Integrate SAP CS with other SAP modules such as SD, PM, MM, and FI/CO, • Provide expertise in service processing, field service, and customer support workflows, • Support data migration, testing (unit, integration, UAT), and deployment activities, • Troubleshoot and resolve system issues, providing ongoing support and optimization, • Create and maintain documentation including functional specs, process flows, and user guides, • Deliver user training and knowledge transfer where required Required Skills & Experience • Proven experience as an SAP CS Consultant (typically 5+ years), • Strong configuration expertise in SAP Customer Service module, • Solid understanding of service management processes and best practices, • Experience integrating SAP CS with SD (Sales & Distribution) and PM (Plant Maintenance), • Hands-on experience with service orders, service contracts, and installed base management, • Ability to work independently in a contract environment with minimal supervision, • Strong stakeholder management and communication skills Desirable Skills • Experience with S/4HANA Customer Service or Service Management, • Knowledge of SAP CRM or SAP Service Cloud integration, • Familiarity with Fiori apps and SAP UI5, • Experience working in Agile or hybrid delivery environments Qualifications • Bachelor’s degree in IT, Business, or related field (or equivalent experience), • SAP certification in Customer Service or related module (preferred)

Title: Technical Project Co-ordinator - Salesforce The Role A client in the services sector is seeking a Technical Project Coordinator to join the team for 6 months. You will act as the operational engine behind two high-priority workstreams, bridging technical delivery and business needs. Reporting into a technical or operations lead, your objective will be to ensure Salesforce initiatives and Jira backlogs are clearly defined, prioritised, tested, and delivered smoothly across multiple stakeholders. Responsibilities: • Own the end-to-end lifecycle of Jira tickets across multiple workstreams, ensuring clear status, prioritisation, and next steps, • Act as a Salesforce systems specialist, supporting users with troubleshooting, configuration issues, and feature understanding, • Monitor backlog health, identify blockers, and proactively drive items toward resolution, • Serve as the primary point of contact for business requestors, clarifying requirements and managing expectations, • Lead User Acceptance Testing (UAT) for new features and fixes, validating alignment with business requirements, • Translate technical concepts into clear, accessible language for non-technical stakeholders, • Coordinate effectively between business teams and technical delivery teams in an agile environment, • Ensure requests are complete, actionable, and ready for development before work begins Requirements: • Proven experience working with Salesforce (Lightning preferred), including troubleshooting permissions, layouts, and logic issues, • Strong experience managing Jira backlogs, queues, and workflows in high-volume environments, • Demonstrated technical problem-solving mindset with the ability to learn new systems quickly, • Excellent communication skills, with confidence engaging both technical and non-technical stakeholders, • Strong attention to detail and ability to identify gaps or missing criteria in requirements, • Experience in technical project coordination, systems administration, or similar hybrid roles Details: • Start date: ASAP, • Duration: 6 months, • Day rate: Up to £134 PAYE P/D, • Location: London ~ Hybrid

A purpose-led, multidisciplinary design agency is seeking an Accessibility and Inclusive Design Specialist to join the team. With a focus on the built environment, this agency works on projects spanning human factors, service design, and wayfinding, with inclusive design practices integrated across these functions. This is a great role for an accessibility expert who can utilise strong technical knowledge of accessible legislation and guidance to consult, advise, and influence projects for clients globally. What you’ll be doing As Senior Accessible Design Consultant, you’ll join an established team of accessibility specialists leading and supporting access and inclusion projects across the physical built environment. You’ll advise clients through key design stages, including RIBA stages, and audit buildings, products and policies. Through workshops, testing, and trials, you will define user requirements, particularly for people covered by protected characteristics under the Equality Act 2010. Strong experience and understanding of accessibility will ensure lived experience meaningfully informs all design decisions. As a senior consultant, you will create inclusive design guidance and deliver training sessions. Alongside project delivery, you’ll manage small to medium programmes, support bids and proposals, and help grow client relationships. Promoting inclusion internally is just as important as external work, and your voice will help shape best practice across teams. What experience you’ll need to apply • Experience working in accessibility or inclusive design., • Strong technical knowledge of access and inclusion legislation and guidance, and how to apply it in the built environment., • Ability to challenge and discuss physical accessibility decisions with confidence., • Understanding of the Social Model of Disability and user-centred, inclusive approaches., • Experience consulting with or engaging users, including those with lived experience., • Good client-facing and project management skills., • Commercial awareness, including experience supporting or writing bids and proposals., • NRAC, IAAP or similar qualifications are desirable, or a clear commitment to working towards them., • Knowledge of digital accessibility principles is beneficial, though this is primarily a built environment role. What you’ll get in return for your experience This role joins a purpose-driven team with a positive, inclusive culture. They offer flexible and hybrid working from a central London office, and benefits including private healthcare, profit-sharing bonus and 25 days’ holiday, rising to 30 with service. What’s next? If this Senior Accessibility and Inclusive Design Consultant opportunity sounds like a good fit, please apply for more information and a full job description.

AutoRek Business Analyst / Autorek Consultant - Umbrella My client are searching for a AutoRek Business Analyst / Autorek Consultant skills to work on a contract basis. The candidate they are looking for must have experience working on a finance transformation project (Autorek roll-out) Key Skills • Experience of working on Autorek finance transformation programmes ideally with experience of reconciliation projects, • Has worked through the whole life-cycle of a project from initiation through user acceptance testing and launch, • High level of attention to detail when producing key project artefacts such as requirements documents, testing scripts, process flows, procedure notes and acceptance criteria., • Experience of performing and managing the system testing process, • Can demonstrate superb communication skills including strong presentation skills and working with project teams in global markets including both on and off shore operating models, • Be able to work as part of a fast-paced team to deliver high quality business analysis within an agile environment and meet deadlines We look forward to hearing from you!

Location: Nottingham or London (Hybrid Working) Job Type: Full-time, Permanent Salary: £65,000 A forward-thinking technology organisation is seeking a Product Designer to join its Product and Innovation team. This is an exciting opportunity to help shape new digital products from the ground up while also influencing the evolution of an established product portfolio. You’ll work at the intersection of user experience, innovation, and complex data challenges - transforming ideas into intuitive, scalable, and user-focused product experiences. The Role As a Product Designer, you will play a central role within an innovation-focused team responsible for exploring, validating, and scaling new product concepts. You’ll collaborate closely with Product Managers, Product Owners, and Engineering teams to create wireframes, user journeys, prototypes, and design systems that support both greenfield innovation and enhancements to existing platforms. This role combines strategic product thinking with hands-on UX/UI execution and user research. What You’ll Be Doing: • Translating early-stage concepts into intuitive UX flows, wireframes, and interactive prototypes., • Designing and iterating user experiences based on testing, feedback, and experimentation., • Supporting greenfield product development from ideation through MVP and beyond., • Collaborating with Product Owners and Engineers to improve and expand existing products., • Conducting user research and usability testing to validate product decisions., • Creating scalable UI components and contributing to evolving design standards., • Supporting consistency across the wider product portfolio through design systems and patterns., • Participating in collaborative problem-solving sessions with technical and non-technical stakeholders. Essential Skills & Experience: • 3+ years’ experience in UX/UI or Product Design roles., • Strong portfolio demonstrating user journeys, prototypes, visual design, and concept development., • Proficiency using Figma for wireframing, prototyping, and interface design., • Experience working in B2B or data-heavy environments., • Familiarity with user research methodologies and experimentation techniques., • Experience using collaboration tools such as Confluence, Miro, or Lucid., • Strong communication and stakeholder engagement skills. Desirable Experience (Not Required): • Experience within the energy, utilities, or data platform sectors., • Exposure to innovation-focused or experimentation-led product teams., • Experience contributing to design systems or scalable product standards. Who You Are: • Curious and user-focused, with a passion for solving complex product challenges., • Comfortable operating in fast-moving environments with evolving requirements., • Collaborative and confident working alongside technical and product teams., • Creative, but equally analytical when validating ideas and interpreting feedback., • Motivated by shaping products from concept through to delivery. What’s On Offer: • Opportunity to work on both greenfield innovation and established digital products., • High level of ownership and influence over product direction., • Collaborative and innovation-led team environment., • Exposure to technically complex, data-centric product challenges., • Flexible hybrid working and long-term development opportunities. If you’re a Product Designer who enjoys turning ambitious ideas into polished, user-centric experiences - and you want to work in an environment where innovation and experimentation are genuinely encouraged - this could be a fantastic next step.

About Circuit Mind We are a deep tech startup on a mission to enable the next generation of hardware inventions. We are building a product that automates the design of electronic circuit boards creating high-quality electronic systems, lightning fast. We are tackling hard problems that no one has ever solved before, pushing beyond what is currently thought to be possible. Electronic circuit boards are at the core of current and future inventions - space travel, medical robotics, autonomous transportation, augmented reality, bio-engineering. Yet today designing an electronic circuit board is an extremely manual, long and tedious process. At Circuit Mind we believe that this is wrong and we are on a mission to fix it, triggering the future of hardware design. We enable our customers to go to market faster with better hardware products and lower costs, via our entirely new software engine for circuit boards. This takes as inputs the requirements of a circuit board and automatically outputs a complete design, ready for manufacture. Your mission is to lead the crafting of new capabilities for this amazing product. Mission Your mission is to craft the best possible solutions to the right set of Circuit Mind’s user problems. Responsibilities • Deeply understand our users and their problems. This is a nontrivial task, as our users are electronics engineers and so their needs and wants are highly technical. To achieve this understanding, you’ll be able to conduct user interviews and you’ll have access to our internal team of seasoned electronic engineers, who love to explain electronics., • Understand the existing product capabilities and the business strategy (including ICPs, sales motion, pricing, distribution, ecosystem)., • Lead the crafting of solutions to users’ needs and wants, by leveraging the inputs of our talented software development team and UX contractors. This includes formulating and testing hypotheses upfront, as well as measuring success and iterating on the solution. The term solutions here refers to novel software capabilities., • Ruthlessly prioritise the development of solutions, based on business strategy and customer requests, and effectively communicate to the rest of the team the underlying reasoning., • Project manage the solutions delivery, including check-ins with the software team, managing plan changes, performing QA, and communicating the new solutions to our users., • Help define the product strategy. Qualifications • A background in electronics engineering or previous experience in electronic circuit board design, • A minimum of 3 years of experience as a product manager of a B2B software product, • Effective communication and collaboration skills, • Scrappy self-starter comfortable working in a fast-paced environment with changing priorities, • Nice to have: experience in an early-stage startup environment Benefits • Collaboration with a friendly world-class team., • Above market rate salary and meaningful equity., • 25 days of annual holidays plus bank holidays., • Flexible working hours with two days a week in the office., • 5 weeks per year to work wherever you want in the world., • London Bridge office., • Extended parental leave., • Learning and development budget to support your professional development. At Circuit Mind we value diversity and foster an inclusive environment. If you have an additional necessity or disability that requires accommodation, please let us know so we can adjust the interview process to your needs. We also ensure that Circuit Mind’s straight-forward and efficient hiring process respects your time.

Senior Oracle Product Owner | London Hybrid | £700–£900 p/d Outside IR35 Overview: A global organisation is seeking an experienced Senior Oracle Product Owner to take ownership of Oracle ERP Cloud and PBCS platforms, driving functional excellence, operational stability, and continuous improvement. You will work closely with Finance, IT, and key business stakeholders, acting as the bridge between product, technology, and operations to ensure Oracle solutions are fully aligned to business and regulatory requirements. This is a hands-on contract role (outside IR35), combining product ownership, functional leadership, and delivery oversight within a complex finance systems environment. Role & Responsibilities: • Own and lead the Oracle ERP Cloud and PBCS product capability, • Act as the functional SME and product owner for Oracle finance systems, • Drive day-to-day system performance, configuration, and optimisation, • Translate business requirements into clear functional and system solutions, • Manage and prioritise the product backlog, working closely with stakeholders and delivery teams, • Oversee configuration of Oracle modules in line with finance processes and best practice, • Own and coordinate UAT, functional testing, and regression testing cycles, • Lead root cause analysis of system issues and coordinate resolution with technical teams and third-party providers, • Support user adoption through training, engagement, and stakeholder management Essential Skills & Experience: • 3+ years’ experience in a Senior Oracle Product Owner / Product Owner / Functional Lead role, • Strong hands-on experience with Oracle ERP Cloud (essential), • Solid understanding of Oracle PBCS or EPM environments, • Strong knowledge of core finance processes (P2P, AP, GL, etc.), • Proven experience working in product, functional, or systems ownership roles, • Experience managing backlog, requirements, and delivery in complex environments, • Strong analytical and problem-solving capability Rate & Details: • £700 – £900 per day (Outside IR35), • Hybrid working (London-based), • 6 Month contract (possible extension) Senior Oracle Product Owner | London Hybrid | £700–£900 p/d Outside IR35

Our client is a global Oil trading company, based in Central London. Their core focus is the supply, marketing and trading of physical and derivative crude oil and refined petroleum products. We are looking for an experienced Risk Manager to lead and manage a small team who manage the risk for the supply and trading business, provide information to traders for what position to hedge, and provide information to management on PnL, VaR, market price risk position and credit risk. KEY RESPONSIBILITIES: Leadership: • Lead and manage the Risk Control department., • Advisory function for Risk Control relevant topics to the Executive Board, • Daily monitoring and reporting to management on limit utilisation and risk exposure, in particular regarding market price and counterparty risk in a quantitative manner (e.g. VaR and PFE)., • Scenario analysis, stress tests and back testing of pricing, market and evaluation models., • Assessment of long-term risks, especially in the context of yearly strategy development, new projects and M&As., • Position analysis and reporting for management defined metrics., • Maintenance of the risk rulebook, the risk procedure handbook, the annual plan and the trading mandates, as well as monitoring adherence to the guidelines defined therein, • Escalation of any limit breaches or violations of risk regulations and directives, • Approval of procedures regarding position modelling, valuation, and P&L calculation as well as of new products and instruments, enabling best-practice industry standards for all risk-related activities, • Steers complex functional tasks and broadly defined problems in trading areas with many touchpoints and interdependencies to traders, operators and finance. Situations regularly require adaptation or development of new solutions through analytical, interpretative, evaluative, creative and innovative thinking, as this is typically in trading., • A highly international role that manages processes or people for all risk control related tasks of oil trading located in Europe and Singapore, with dedicated resource responsibility for risk control team. Decides within area of responsibility in a complex and dynamic environment., • Involvement in the requirements for and the design and implementation of the ETRM including interfaces to neighbouring systems and support of the implementation of an integrated IT landscape, • Responsibility for testing risk functionality in case of IT system upgrades and new releases, • Responsible for the ETRM Super User function, • Leading digitalization and optimization of processes for the risk control team REQUIREMENTS: • Educated to degree level (or equivalent)., • Quantitative risk metrics understanding and risk modelling experience, • Understanding of imperative programming languages, • Previous professional experience as Risk Manager/Controller within a commodity bank, energy business, energy trading house., • Oil industry experience, for physical oil, refined products and derivatives, • Excellent knowledge of Trading instruments (Physical, Swaps, Futures, Options), • Very good understanding of trading concepts and exposure and the key controls required to support a trading business, • Very good theoretical and practical knowledge and application of quantitative risk metrics and risk modelling, • Very good knowledge of operational side of Trading in order to understand different positions, • Very good knowledge and experience with ETRM systems and excellent MS Excel knowledge, • Elementary understanding of imperative programming languages, for instance VBA for Excel or Python, • Affinity with numbers with strong analytical capabilities and attention to detail, • Business level of English language (verbal and written) essential with excellent communication skills with the ability to communicate complex issues simply, • Self-starter with the ability to work independently under stress and to meet deadlines also an effective team player

Senior Consultant - Financial Reporting (Workiva) Location: London (Hybrid) Team: Consulting Reports to: Practice Lead Contract: Full Time Compensation: Competitive base + performance bonus About VantagePoint VantagePoint is a global finance transformation and technology consultancy helping organisations modernise the finance function through process improvement, data, and leading technology platforms. Founded in London, the firm has grown rapidly from a team of five to 100+ professionals across Europe, North America and APAC. We specialise in implementing and optimising market-leading finance technologies, supporting organisations through complex transformation programmes and helping finance teams operate with greater control, transparency and insight. Our model combines deep finance expertise with strong technical delivery – enabling us to deliver practical outcomes and long-term client partnerships. The opportunity We’re looking for a delivery-ready Workiva specialist to join our growing practice. This is a hands-on, implementation-focused role for someone who has already led or played a central role in Workiva deployments and can step into delivery with minimal ramp-up. You will own end-to-end implementations or critical workstreams, working directly with senior finance stakeholders to design, build and deploy reporting solutions. This is not a learning role – we’re looking for someone who can deliver independently from day one and raise the bar on quality across the practice. What you’ll be doing Lead delivery – end-to-end ownership • Lead Workiva implementations or major workstreams end-to-end, • Own delivery across design, build, testing and deployment, • Act as the primary delivery contact for client stakeholders (Finance, Reporting, Controls), • Translate reporting and regulatory requirements into scalable Workiva solutions, • Configure and build directly within Workiva (reports, data links, controls, workflows), • Lead the migration of legacy reporting (Excel / manual packs) into automated solutions, • Lead UAT, defect resolution and deployment cycles, • Own data integration, validation and reconciliation activities, • Apply best practice in reporting architecture, controls and governance, • Run workshops, solution walkthroughs and playback sessions, • Challenge and shape client requirements where needed, • Provide hands-on guidance to junior consultants, • Contribute to Workiva capability build, assets and delivery standards, • Support pre-sales and solution shaping where required What we’re looking for Experience (must-have) • 3–6 years’ experience, with clear exposure to:, • Workiva implementations (financial reporting, ESG or regulatory reporting), • Consulting or implementation-led environments, • Proven hands-on Workiva experience – not just user-level exposure, • Experience leading or owning delivery (end-to-end or major workstreams), • Background in financial reporting, audit, or finance transformation Workiva experience is essential for this role Technical capability • Strong understanding of:, • Financial / statutory / regulatory reporting, • Reporting processes, controls and governance, • Advanced Excel skills; exposure to data tools / SQL beneficial, • Confident leading:, • Client workshops, • Requirements gathering, • Solution walkthroughs, • Strong stakeholder management – able to operate with senior finance teams, • Ownership mindset – takes accountability for delivery outcomes, • High attention to detail and quality, • Commercial awareness, • Comfortable in a fast-paced, delivery-focused environment Why join us • Own delivery from day one – real responsibility, not shadowing, • Deep Workiva specialisation – build expertise in a high-growth platform, • High-impact work – CFO-level transformation programmes, • Accelerated progression – path into solution architecture and leadership, • Direct exposure – work closely with senior clients and leadership Our values • Thrive together - we win as one team, • Take ownership - accountability for outcomes, not just tasks, • Quality, every time - consistent, well-judged delivery, • Be human, first - trust, empathy and respect

Role – Principal Consultant Technology – Oracle Fusion HCM Cloud Location – UK Job Description We're looking for an Oracle Fusion HCM Payroll Functional Architect to implement and support Absence, C&B, and Payroll modules for UK public sector clients. You'll need expert knowledge of UK payroll processes and proven experience with Oracle Global Payroll/Absence Cloud, guiding projects through the SDLC and translating complex solutions for diverse audiences. Your role As an Oracle Fusion HCM Consultant, you'll be instrumental in providing impactful solutions to our clients. Your focus will be on the implementation and ongoing support of Oracle Fusion HCM modules, specifically Absence Management and Payroll for the UK public sector. You'll need a deep understanding of all UK Payroll, Pension, and Absence processes, backed by practical experience with Oracle Global Payroll/Absence Cloud in the UK public sector. You'll also lead client engagements, discussing integrations, data migrations, and reporting across relevant modules. A key part of your role is translating complex technical solutions into clear insights for diverse audiences, from technical teams to senior management. You'll guide projects through the Software Development Life Cycle (SDLC), ensuring smooth delivery and top system performance. Responsibilities: • Lead and execute the implementation of Oracle Fusion HCM, specifically focusing on Absence, Oracle Compensation & Benefits (C&B), and Payroll modules for UK clients., • Demonstrate expert proficiency in all aspects of UK Payroll, Pension, and Absence processes., • Apply hands-on experience in Oracle Global Payroll/Absence Cloud, particularly within the UK Public sector., • Conduct System Integration Testing, support User Acceptance testing and Payroll Parallel Reconciliation (PPR) and support hyper care, • Utilize extensive knowledge of HCM technical tools, including HCM Data Loader (HDL), HCM Extract, BI reporting, Fast Formulas, and Payroll Batch Loader., • Effectively discuss complex technology solutions to diverse audiences, including technical, business, and management teams, walkthrough of Business Process Specification documents, Configuration Workbooks, Testing, Change Requests, • Lead customer discussions pertaining to integrations, data migrations, and reports related to Payroll, C&B, Absence, and other relevant modules, • Apply comprehensive knowledge and experience across the full Software Development Life Cycle (SDLC) including Conference Room pilots (CRPs)/Playback sessions, training content preparation and imparting Training Required: • Should have a minimum of 12+ years of experience in implementation of Oracle Fusion HCM for Absence, C&B and Payroll modules for UK, • Candidate should be proficient in all the UK Payroll, Pension and Absence Processes, • Hands-on experience in working on Oracle Global Payroll/Absence Cloud for UK Public sector clients, • Knowledgeable on HCM technical tools including HCM Data loader (HDL), HCM Extract, BI reporting, Fast Formulae, Payroll batch loader., • Ability to communicate complex technology solutions to diverse teams namely, technical, business and management teams, • Ability to lead the discussions with the customer teams for integrations, data migrations and reports related to Payroll, C&B and Absence and other modules, • Knowledge and experience with full SDLC lifecycle, • Preparation of Status reports with RAG, highlighting risks and mitigations and maintaining RAID log Preferred • Should be an excellent planner when it comes to perform release planning and other delivery planning., • Should have excellent problem-solving skills, • Responsible for Coaching and mentoring team members with experience of managing 5+ team members, • Experience with Lean / Agile development methodologies Personal Besides the professional qualifications of the candidates, we place great importance in addition to various forms personality profile. These include: • High analytical skills, • High customer orientation, • High quality awareness About Infosys Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. “All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.”

Our client is a retail/ecommerce brand with a nationwide presence is expanding its digital capability and looking for a skilled Digital Analytics Manager to lead insight generation across its web and mobile platforms. Serving millions of customers, the business is undergoing a digital transformation and needs a data-savvy individual to help shape smarter decision-making across teams. Role & Responsibilities: • Develop and own the digital analytics roadmap for both web and app environments, • Define key performance indicators (KPIs) and create dashboards to monitor user journeys, engagement, and conversion metrics, • Oversee the setup and optimisation of tracking using leading analytics tools like GA4 and GTM, • Translate complex datasets into clear, actionable insights for marketing, product, and user experience teams, • Partner with tech teams to ensure robust tracking and data quality across platforms, • Support testing and experimentation frameworks (e.g. A/B testing) and work on campaign attribution initiatives, • Enable internal stakeholders to make informed, data-led choices Ideal Candidate: • Hands-on experience with GA4 and Google Tag Manager implementation, • Confident working with large datasets; experience with cloud-based analytics tools such as BigQuery is valuable, • Comfortable presenting data findings to both technical and non-technical audiences, • Understands digital marketing performance metrics across channels like search, paid media, and social, • Familiar with visualisation tools (e.g., Power BI, Looker Studio), • Practical knowledge of SQL is a strong plus Benefits: • Pension contributions up to 8%, • Staff discounts across product ranges, • Enhanced policies for long-term service and leave, • Cycle-to-work scheme, • Flexible hybrid working options

We are looking for a skilled and detail-oriented French Content Executive to join our dynamic team. This role involves creating, maintaining, and optimising French-language content across multiple platforms, ensuring high-quality and engaging materials for our audience. The ideal candidate will have a strong understanding of digital content, translation skills, and front-end site management, along with a passion for sports and betting. Key Responsibilities: • Upload and manage our sites - ensure relevant betting content is displayed., • Conduct rigorous testing and improvements on all site content to enhance user experience., • Translate English content into French, following internal documentation (Glossary, Tone of voice etc), • Collaborate with key departments (Promotions, CRM, SEO) to develop tailored and engaging content for different markets and brands., • Analyse website performance using Google Analytics, Google Search Console, and Looker to drive content strategy and enhance user engagement, creating custom reports., • Create blog-style content relevant to sports betting, casino and branding., • Transform text documents into HTML files for web publishing., • Conduct front-end site maintenance, ensuring smooth operation and content accuracy., • Optimise customer betting options by refining and updating relevant content., • Participate in occasional weekend shifts (approximately once every four weeks) as required. Requirements: • Fluent French speaker with excellent writing and grammar skills., • Creative with strong determination to succeed., • Data-driven mindset with an analytical approach to content performance., • Experience with WordPress and ability to manage content on multiple sites., • Basic HTML skills for content formatting and updates., • Experience working with CMS platforms and uploading content., • Enthusiastic personality with a can-do attitude., • Ability to work collaboratively across multiple teams and departments., • Excellent attention to detail and ability to multitask., • Flexibility to work some weekend shifts as required., • Team player who can collaborate across departments. Nice to have: • Familiarity with Google Analytics, Google Search Console, and Looker for content analysis and reporting., • Understanding of SEO principles and ability to optimise content for search rankings., • Experience in localisation of content for foreign markets (preferably Africa)., • Knowledge or interest in sports and betting is highly desirable., • Knowledge of the gaming industry is a plus. * We operate hybrid working policy of 3 days per week in the office, and 2 days working from home. Please ensure this is suitable for you before applying! *

Job Detils: Role Name : C# Developer Type : Contract – Inside IR35 Location : Bromley (BR1 1LR), UK Hybrid/Remote : Hybrid – 2 to 3 days per week onsite Start Date : ASAP Duration : 2 Years Job Description: • This is a unique and exciting opportunity for a dynamic, enterprising mid-level developer to join the fastest growing area in Equities Derivatives Technology and contribute to the continuing buildout of technology and process automation solutions to enable significant SN and SP business growth. The successful candidate will • Collaborate with other team members, platform teams, sales, trading, structuring, operations to achieve a collective result., • Help build applications, services and tools that drive end to end automation, continuous monitoring, exception alerting, and metrics gathering to aid SN/SP decision-making., • Optimize Treasury workstream, with a view to increasing STP Rates into Treasury and supporting additional attributes requested by different Treasury Teams. Must Haves : • Strong C#, • Strong React, • Strong Python, • Solid hands on coding ability The ideal candidate will possess • 7+ year of technology development experience and specifically 3+ years of experience in development of front-office equities derivatives systems., • Ability to define relevant areas of the roadmap and articulate the vision to senior stakeholders, product owners and teams., • Excellent communication, collaboration, interpersonal skills and demonstrate the capability for juggling multiple competing priorities., • Candidates will be proficient in software design focused on a cross-language REST based n-tier architecture and executed using agile methodologies (Scrum, Test Driven Development, unit/integration testing, pair programming, etc.). The successful candidate will be comfortable driving design and architecture, rationalizing business requirements and mentoring less experienced developers. There will be significant interaction with senior developers across other work streams as we integrate an increasingly complex product set. Responsibilities will include but not be limited to the following: ROLE / RESPONSIBILITIES • Develop a thorough understanding of our entire technology stack, • Design and develop new features within existing Python services; create new services to expand the overall framework, • Contribute to future design and architecture, • Plan work in an agile manner with other team members, • Write acceptance tests in coordination with QA, • Provide L3 user support, • Communicate with our business and platform partners, • Improve and develop our CI pipeline and deployment strategies BUSINESS KNOWLEDGE • Equity Derivatives, • Regional variations of Products and Trading, • SP and SN is a plus

Role: Account Manager D&C Department: Design & Construction, Amazon Security Technology (EMEA) - this team sits within Amazon Web Services, but its key customer is Amazon Corporate Security. Location: London, UK. Must be able to work from an Amazon Corporate office five days per week. Regular overseas travel. Employment Type: Full-time, permanent. Contracted to Upstream Risk Management, enduring secondment to Amazon Reports to: EMEA SecTech Regional Manager Direct reports: Senior Technical Project Managers, Technical Project Managers (team of 9) Package: £100,000+ (Salary depending on experience). Start: June 2026 Job Summary Contracted to Upstream Risk Management, you will be permanently embedded within Amazon’s Security Technology Design and Construction (D&C) team in Europe, the Middle East and Africa (EMEA). The D&C team sits within Amazon Security and owns all aspects of technical corporate security to protect people, physical and intellectual property across Amazon estates (not including distribution or data centres). The Account Manager role is critical to delivering contractual success. You will be responsible for turning strategy into action to deliver on Upstream Risk Management’s obligations to support Amazon Corporate Security’s promise of a safe and secure work environment for all Amazonians. You will achieve this by applying your leadership, project management and technical security skills to the detail of planning, leading a team of technical experts, monitoring progress and reporting. We are looking for an experienced professional who embodies the Amazon Leadership Principles. Exceptional customer focus is non-negotiable. Strong project and stakeholder management skills, along with a firm technical understanding, will be pivotal to success. The successful applicant will be able to demonstrate data-based decision-making, a strong understanding of cost-benefit analysis, and a track record of program optimisation. Strong leadership skills are essential. The location of this role is LHR16, an Amazon corporate office in central London, and you should expect five days per week in the office. International travel of around 20% of the time, including at short notice, should be expected. Key Responsibilities Include: • Serve as a single point of contact for Amazon SecTech. Maintain availability during core business hours for regular communications on team staffing and performance, project-related correspondence and issues, and other topics as deemed relevant to the overall contract scope of work., • Monitor project workload versus staff availability. Make recommendations to SecTech on staffing levels and project loading based on quantitative data analysis and historical workload., • Manage the entire vendor team to ensure the scope of work is being executed in accordance with contract documents. Assist in the onboarding/offboarding of vendor staff as necessary to maintain the expected level of project delivery quality and SLA performance., • Serve as an escalation point with internal and external stakeholders for all issues related to ongoing projects., • Perform Quality Assurance / Quality Control of team deliverables to ensure conformance with Amazon design and construction standards. Regularly audit program performance versus deliverables and scope descriptions and make recommendations to address shortfalls., • Conduct project lessons-learned meetings and make recommendations to Amazon for the adoption of new standards or process requirements., • Schedule, document, and lead Monthly, Quarterly, and Annual Business Reviews, which will track vendor performance against the established scope of work, Service Level Agreements (SLAs), and Key Performance Indicators (KPIs). About You • Minimum of 7 years in security program management, either as a consultant, end user, or embedded services team leader., • Minimum of 5 years of experience as a cross-functional team leader, managing program personnel, leading talent assessments/reviews, managing workload and job assignments, etc., • Demonstrated understanding of the security project lifecycle, including technology selection, design, bid, award, construction administration, testing, and commissioning., • Working technical knowledge of access control system hardware architecture, components, and standard installation practices., • Ability to develop key relationships across functional disciplines, in order to help move projects and other key initiatives forward., • Strong analytical, verbal communication, and writing skills.

Senior UX Designer – Banking & Finance We are seeking a Senior UX Designer with deep expertise in user research and banking & financial services to design intuitive, compliant, and customer‑centric digital experiences. You will lead research-driven design initiatives across complex financial products, working closely with product managers, engineers, business stakeholders, and compliance teams. This role requires someone who can translate complex financial concepts into simple, usable, and accessible experiences, grounded in strong research insights and validated through data. Key Responsibilities UX Research & Strategy • Lead end-to-end UX research activities including:, • User interviews, contextual inquiries, diary studies, • Usability testing (moderated & unmoderated), • Surveys, heuristic evaluations, and accessibility audits, • Define and execute research strategies aligned with business and regulatory needs, • Synthesize qualitative and quantitative data into actionable insights, • Create personas, journey maps, service blueprints, and research reports UX Design & Delivery • Design intuitive and scalable user experiences for:, • Retail banking, digital payments, lending, wealth management, or corporate banking platforms, • Produce high‑quality UX artifacts:, • User flows, wireframes, prototypes, and annotated designs, • Ensure designs meet accessibility (WCAG) and security/compliance requirements, • Collaborate with UI designers to ensure visual consistency and usability Banking & Domain Expertise • Apply strong domain knowledge of:, • Banking products, financial workflows, risk & compliance considerations, • Regulatory constraints (e.g., KYC, AML, data privacy), • Work effectively with legal, compliance, and risk stakeholders, • Balance user needs with technical, regulatory, and business constraints Collaboration & Leadership • Partner closely with Product Managers to shape product vision and roadmap, • Collaborate with Engineering to ensure feasible and high-quality implementation, • Mentor junior designers and researchers, • Advocate for user‑centered and research‑led design culture across teams Required Skills & Experience UX & Research Skills • 8+ years of professional UX design experience, • Strong command of UX research methods and mixed‑method analysis, • Proven experience leading research in complex, enterprise or regulated environments, • Strong storytelling and insight communication skills Banking & Financial Services Experience • Hands‑on experience designing for:, • Digital banking platforms, FinTech applications, or financial data-heavy systems, • Understanding of financial user journeys, security patterns, and compliance needs Tools & Methods • Proficient in:, • Figma, Sketch, Adobe XD (or equivalent), • Prototyping tools (Figma, Axure, Framer, etc.), • Research and testing tools (UserTesting, Maze, Optimal Workshop, etc.), • Familiarity with design systems and component libraries Soft Skills • Strong stakeholder management and facilitation skills, • Ability to influence decisions using research evidence, • Clear communicator, confident presenter, and collaborative team player About Us As part of the TCS Interactive network, you will be part of a 50-person design studio based in Old Street. TCS Interactive is a leader in the digital customer experience space. With a human‑first approach, we apply design, engineering, business strategy and subject matter expertise to deliver award‑winning iconic design and digital experiences for our customers. We pride ourselves in our ability to influence products at the highest level by delivering strategic ideas from inception to launch. We help our clients understand the context of their products, create a compelling vision for them and make these experiences a reality. We believe that together we’re stronger, that inspiration can come from anywhere and great ideas from anyone. The difference in our work comes from the diversity of perspectives, skills and backgrounds of our team.

Senior Ecommerce Analyst London / Hybrid 12-Month FTC Up to £60,000 A globally recognised luxury consumer brand is looking for a Senior Ecommerce Analyst to join its European digital team on a 12-month fixed-term contract. This is a high-impact role sitting within a growing ecommerce function during an exciting period of digital expansion and organisational transformation. The business is investing further in analytics capability and is looking for someone who can combine strong technical skills with commercial thinking, initiative, and the confidence to influence senior stakeholders. You will play a key role in understanding online customer behaviour, identifying friction points in the digital journey, improving conversion, and delivering insight-led recommendations that shape performance across multiple European ecommerce markets. The opportunity This role is ideal for someone who enjoys connecting data to action. You will work cross-functionally with teams across ecommerce, marketing, product, UX, content, and technology to uncover opportunities, test ideas, and improve customer experience and commercial performance. The position would suit either: • an established Senior Analyst looking for a strong brand and broader scope, or, • an Analyst ready to step up into a more senior, visible role. Key responsibilities • Analyse website performance across traffic, bounce rate, session duration, conversion, and customer journey behaviour, • Conduct funnel analysis to identify drop-off points and recommend improvements, • Deliver weekly, monthly, and quarterly reporting with clear, actionable insights, • Build dashboards, visualisations, and performance reporting against KPIs, • Design and evaluate A/B and multivariate tests, • Partner with stakeholders to define measurement plans and success metrics, • Use segmentation, behavioural analysis, and user journey insights to spot trends and opportunities, • Recommend UX and onsite improvements using data from analytics tools, heatmaps, session replay, and journey analysis, • Audit analytics implementation and help maintain data accuracy across platforms, • Translate complex data into clear commercial recommendations for senior stakeholders, • Stay current on new tools, methodologies, and trends across ecommerce analytics and digital optimisation What we’re looking for • Around 3-5+ years’ experience in ecommerce or digital analytics, ideally within a retail, fashion, lifestyle, or consumer brand environment, • Strong understanding of ecommerce performance metrics, onsite optimisation, and customer journey analysis, • Experience using Google Analytics / GA4 and/or Adobe Analytics, • Strong SQL and Excel capability, • Experience with data visualisation tools such as Tableau, Power BI, or similar, • Experience with testing, insight generation, and turning analysis into practical recommendations, • Exposure to tools such as Google Tag Manager, ContentSquare or equivalent customer behaviour platforms is highly beneficial, • Ability to communicate confidently with senior stakeholders and challenge constructively where needed, • Commercially minded, proactive, and comfortable working in a fast-paced, evolving environment Additional experience that could be helpful • Ecommerce platform exposure such as Salesforce Commerce Cloud or Shopify, • Knowledge of digital marketing metrics including CPA, conversion, and CLV, • Awareness of AI-enabled analytics, predictive tools, or emerging technologies in digital insight

Senior UX Designer About Us As part of the TCS Interactive network, you will be part of a 50-person design studio based in Old Street. TCS Interactive is a leader in the digital customer experience space. With a human‑first approach, we apply design, engineering, business strategy and subject matter expertise to deliver award‑winning iconic design and digital experiences for our customers. We pride ourselves in our ability to influence products at the highest level by delivering strategic ideas from inception to launch. We help our clients understand the context of their products, create a compelling vision for them and make these experiences a reality. We believe that together we’re stronger, that inspiration can come from anywhere and great ideas from anyone. The difference in our work comes from the diversity of perspectives, skills and backgrounds of our team. About the Role As a Senior UX Designer, you will be a champion for user experience, leading the definition and delivery of digital products that are grounded in deep user understanding and evidence‑based decision‑making. You’ll play a key role in shaping what we build and why, acting as a strategic design partner across projects. From planning and conducting research, framing problems, and defining experience strategy, through to validating and refining solutions, you’ll ensure our products are intuitive, inclusive, and impactful. This role is ideal for a designer who is comfortable working upstream in discovery, confident leading research activities, and passionate about turning insight into meaningful experiences. What You’ll Be Doing Research & User Insight • Plan and lead qualitative and quantitative research activities, including interviews, usability testing, surveys, analytics review, and stakeholder discovery, • Select appropriate research methods based on project needs, timelines, and constraints, • Synthesise research findings into clear insights, opportunity areas, personas, and experience principles, • Translate research into actionable design direction and advocate for user‑centred decision making Shape Meaningful Experiences • Define end‑to‑end user journeys, flows, service blueprints, and experience maps, • Translate complex user, business, and technical needs into simple, intuitive interactions, • Design accessible, inclusive experiences that work across web, mobile, and device‑based products Own the UX Process End‑to‑End • Own projects from early discovery and research through to delivery, • Develop low‑ and high‑fidelity prototypes to explore ideas, test assumptions, and validate solutions, • Continuously iterate solutions based on research findings, usability testing, and performance data Collaborate and Influence • Facilitate and lead research sessions, design sprints, and co‑creation workshops with clients and teams, • Clearly communicate research insights, UX strategy, and design rationale to stakeholders, • Build trust and buy‑in by connecting user insight to business outcomes Elevate Design & Research Practice • Promote best‑practice UX and research methods, frameworks, and standards, • Mentor junior designers in research planning, synthesis, and applied UX thinking, • Contribute to improving the maturity of UX and research across the organisation What We’re Looking For Strong UX & Research Experience • Proven experience in a Senior Product or UX Design role within an agency or product‑led environment, • Hands‑on experience planning and conducting user research, not just consuming insights, • Strong ability to synthesise research findings into clear design recommendations, • Experience designing and iterating solutions based on qualitative and quantitative data Strategic Problem Solver • Strong analytical and conceptual thinking skills, • Comfortable framing ambiguous, complex problems and defining clear user‑centred goals, • Ability to connect user needs, research insights, and business objectives Excellent Communicator & Facilitator • Confident presenting research findings, experience strategies, and design concepts to clients and stakeholders, • Ability to influence decisions through evidence and clear storytelling, • Strong facilitation skills for workshops, research sessions, and collaborative working Craft, Curiosity & Collaboration • Solid understanding of UI and visual design fundamentals to support strong UX outcomes, • Experience using prototyping and testing tools to validate ideas, • Curious mindset with a passion for understanding user behaviour, emerging technologies, and evolving digital experiences, • A collaborative team player who enjoys working across disciplines

DSA Product Owner – Retail / eCommerce Location: London (Hybrid) Salary: £80,000 – £90,000 + bonus The Opportunity We’re recruiting a DSA Product Owner to own and evolve a Digital Shelf Analytics (DSA) ecosystem for a large, complex organisation operating at scale across retail and eCommerce channels. This role sits at the intersection of business and technology, translating commercial needs into impactful, data-led solutions. It’s ideal for someone with a strong retail or eCommerce background who understands how digital shelf performance drives growth and can lead the optimisation of DSA platforms across global teams. Key Responsibilities Product Ownership & Stakeholder Partnership • Own the DSA platforms end-to-end, acting as the subject matter expert, • Partner closely with commercial, retail, and digital teams to shape the roadmap, • Translate business challenges into clear, prioritised product outcomes Requirements & Delivery • Capture and prioritise requirements, user stories, and enhancements, • Manage the product backlog within an Agile delivery environment, • Support testing, releases, and change management activities Platform Optimisation & Performance • Configure and optimise DSA workflows and reporting, • Monitor usage, adoption, and ROI across markets, • Support digital shelf, content optimisation, and retail media strategies Training & Adoption • Create documentation and training materials, • Drive best practice usage and adoption across business users What We’re Looking For • Proven Product Owner or similar experience within Retail or eCommerce, • Hands-on experience with DSA platforms such as Commerce IQ, Profitero, or Edge by Ascential (essential), • FMCG or CPG industry experience (essential), • Strong understanding of digital shelf metrics and eCommerce performance, • Experience working in Agile environments, • Confident stakeholder manager with strong analytical and communication skills This is a high-impact role for someone who wants ownership of a critical digital capability and the chance to influence how retail and eCommerce performance is measured and optimised at scale.