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  • Warehouse Operative - Days & Nights - Top Rates available
    Warehouse Operative - Days & Nights - Top Rates available
    5 days ago
    £19.5–£25.5 hourly
    Full-time
    London

    Salary: £19.50 – £25.00 per hour (depending on shift pattern and experience) Job Type: Full-time, Permanent Shift Patterns Available: Day shifts (08:00 – 17:00) or Night shifts (22:00 – 06:00), Monday to Friday (Overtime available) About Us We are a leading logistics and distribution provider operating a fast-paced, high-volume fulfillment centre in West London. We pride ourselves on efficiency, workplace safety, and delivering top-tier service to our clients. We are looking for dependable, hard-working Warehouse Operatives to join our growing team with an immediate start available. Key Responsibilities • Order Picking & Packing: Accurately select items from inventory using handheld digital scanners and securely pack products for shipment., • Goods Inbound & Outbound: Load and unload delivery vehicles safely using manual handling techniques and pallet trucks., • Stock Management: Check incoming stock against delivery notes to ensure quality, quantity, and data entry accuracy., • Warehouse Housekeeping: Maintain a clean, organized, and safe working environment compliant with health and safety standards. What We Are Looking For • Experience: Previous experience in a warehouse, fulfillment, or manufacturing environment is highly valued but not essential., • Attributes: High attention to detail, reliability, punctuality, and a strong work ethic., • Physical Fitness: Ability to handle physical work, including lifting and moving stock throughout the working day.

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  • F&B Procurement Intern
    F&B Procurement Intern
    3 days ago
    Full-time
    London

    6–9 month paid internship · Starting October 2026 Big Mamma Group is an Italian restaurant company founded in 2015 by Tigrane Seydoux and Victor Lugger, built around one simple idea: bring people together through great Italian food. In the UK & Ireland, that idea now lives across nine trattorias in four cities - Gloria, Ave Mario, Circolo Popolare, Barbarella, Carlotta and Jacuzzi in London, Circolo Popolare in Manchester, La Bellezza in Birmingham, and Gloria in Dublin. Every dish is made fully from scratch, every restaurant is a spectacle, and every guest leaves with a smile, all at a fair price. We believe hospitality is a genuine career path, and we're always looking for people who want to grow with us. We're now looking for a driven F&B Procurement Intern to join our F&B UK & Ireland team! Your Mission Reporting to our F&B Manager and Procurement Manager, you'll help make sure every Big Mamma trattoria in the UK & Ireland has what it needs, from food and drink to crockery and glassware, while getting exposure to projects at group level. Procurement • Help manage stock levels across our UK & Ireland central warehouse, placing orders that balance supplier lead times, seasonal menu changes, consumption levels and expiry dates, all while minimising waste, • Be the link between our restaurants, logistics providers and suppliers, so day-to-day F&B needs are always covered, • Support sourcing and negotiations with data and analysis, • Help keep our F&B purchasing databases accurate and clean at group level, • Contribute to monthly purchasing budget tracking and help analyse price, volume and inflation trends Logistics • Find practical, efficient solutions to day-to-day supply and distribution issues, • Support the import process for products, liaising with agents, handling government declarations and collecting documentation Menu Management • Help keep our recipe database, POS tools, menus and dietary information sheets accurate and current CSR Projects • Contribute data to our B-Corp reporting and our Mission-Driven Company (Société à Mission) report, • Track our Product Pride KPIs, • Help launch a new supplier questionnaire campaign and track supplier documentation on social and environmental commitments About You The ideal candidate can demonstrate: • Right to work in the UK (we're unable to sponsor visas for this internship), • Fluent in English and French, • A Bachelor's degree (or equivalent), or in your final year of a Master's, in Business, Economics, F&B Management, Engineering or Mathematics, • Outstanding organisational skills, • A genuine passion for food & beverage, • Strong Excel/Google Sheets skills, • A practical mindset with a real interest in operations, • Analytical thinking and a good understanding of finance, • Excellent communication skills Our offer to you • 6–9 month paid internship, starting October 2026, • Employee discount across our UK & Ireland restaurants, • Mental health & wellbeing support, • Hands-on exposure to procurement, logistics, menu management and CSR at group level within a fast-growing hospitality business, • Mentorship from our F&B Manager and Procurement Manager Big Mamma Ltd is an equal opportunity employer. We're building an inclusive team and don't discriminate on the basis of age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, sexual orientation, or any other characteristic protected under UK law. #joinbigmammauki

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  • Operations & Customer Service Executive / Manager
    Operations & Customer Service Executive / Manager
    11 days ago
    £30000–£37000 yearly
    Full-time
    London

    Location: Waterloo, London Hours: 4:00am–1:00pm, plus one Friday night shift per fortnight Salary: £30,000–£40,000, depending on experience Company Overview Butcher & Edmonds Ltd is an independently family run catering butchers located in Central London, supplying many of London’s finest restaurants, hotels and gentleman’s clubs. Having been in operation since 2004, we pride ourselves on providing high-quality meats and exceptional service to some of the best chef’s in London. Our commitment to sourcing the best products and delivering outstanding service sets us apart in the industry. The role We are looking for a highly organised and adaptable person to join our small office team at a busy London food wholesaler. This is a crucial hybrid role sitting between operations, customer service, sales administration and basic finance. It is not a traditional sales account-management position. You will help ensure that customer orders are processed accurately, deliveries run smoothly and the day-to-day operation of the business remains organised. The role could suit an operations or administrative professional who would like to become more customer-facing. It could equally suit someone from a sales or customer-service background who enjoys detail, systems and operational responsibility. We are open to candidates at different stages of their careers. A more junior candidate could join as an Operations & Customer Service Executive and develop into the position, while an experienced candidate could take ownership of the role at manager level. You will join a small office team consisting of the General Manager/Sales Director and a Credit Controller/Customer Service Executive. As a result, you will need to be comfortable taking responsibility, switching between priorities and helping wherever required. Key responsibilities Order processing and customer service • Take customer orders by telephone, email and other ordering channels., • Enter orders accurately and efficiently into our ERP system., • Provide telephone customer service to chefs and hospitality customers, particularly during the busy period between 8:00am and midday., • Respond to product, availability, pricing, delivery and order queries., • Resolve routine problems quickly and escalate more complex issues when required., • Build strong, helpful relationships with customers through reliable day-to-day service., • Support customers with additions, amendments, shortages and urgent requirements. Operations and delivery coordination • Act as a link between the office, customers, warehouse and delivery team., • Help coordinate our five delivery drivers throughout the morning., • Communicate delivery instructions, changes and customer requirements clearly., • Respond to delivery queries and help resolve delays or other issues., • Ensure relevant information is passed accurately between customers, drivers and the wider team., • Support the smooth running of daily sales and delivery operations. Systems and administration • Maintain accurate customer, order, pricing and product information., • Carry out regular data entry and general sales administration., • Support the business through its move to a new ERP system., • Help test processes, identify issues and ensure information is transferred accurately., • Contribute to improving administrative and operational processes., • Produce basic reports and information when required. Bookkeeping support • Undertake basic bookkeeping and finance administration., • Assist with invoices, credits, account queries and record keeping., • Work closely with the Credit Controller to ensure customer information is accurate., • Investigate straightforward discrepancies and ensure supporting information is properly recorded. Night-team cover • Work one Friday night shift per fortnight as part of the normal rota., • Provide holiday cover for the Night Sales Operations Manager for approximately 24 shifts per year., • Manage night-time order processing and sales operations confidently when providing cover., • Ensure a clear and accurate handover between the night and daytime teams. General responsibilities • Provide flexible support across the business as priorities change., • Complete ad hoc administrative and operational tasks., • Help maintain high standards of accuracy, communication and customer service., • Take ownership of problems and follow them through to resolution. About you You will be practical, dependable and comfortable working in a fast-moving environment where customer requirements can change quickly. You should have: • Strong organisational skills and excellent attention to detail., • A confident, friendly and professional telephone manner., • Experience in operations, administration, customer service, sales support or a related role., • The ability to enter and manage data accurately., • Confidence using business software and learning new systems., • The ability to prioritise several competing tasks., • A calm and solutions-focused approach to problems., • The confidence to communicate with customers, drivers, warehouse colleagues and managers., • A willingness to take responsibility within a small team., • Flexibility around the early-morning hours, Friday-night rota and holiday-cover requirements., • Experience of foodservice, hospitality, wholesale, logistics, order processing, bookkeeping or ERP systems would be useful, but is not essential for the right candidate. What we offer • A salary of £30,000–£37,000, depending on experience and the level of responsibility assumed., • The opportunity to occupy a central and influential position within a growing business., • Broad exposure to customer service, sales operations, logistics, finance and business systems., • The chance to play an important role in the implementation of a new ERP platform., • Genuine scope for the position to develop as the business grows., • A supportive, close-knit working environment where individual contributions are visible and valued., • Annual 4 weeks' holiday, • Discretionary Christmas bonus, • Company Pension, • Discounted Staff Meat, • A supportive & collaborative working environment, • This is an excellent opportunity for someone who enjoys both people and processes: a capable operator who wants more customer contact, or a customer-facing professional who would like to develop broader operational experience.

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  • Business Development Representative- Part time
    Business Development Representative- Part time
    12 days ago
    Part-time
    London

    Location: London and Essex (Field Based, Office & Warehouse) Salary: £200 per week base rate + Uncapped 1% Commission on net invoice amounts.(Base rate is tied to a standard part-time performance baseline of 30 customer visits per week. All orders generated earn commission immediately). Contract Type: Zero-Hour Contract (3-month probationary period; early termination applies if performance metrics are not met) Important Note - Currently we can't respond to all candidates due to high number of applications but for any immediate queries reach out Job Type : Part-Time (with a clear pathway to Full-Time based on performance) About Us: We are a young, dynamic drinks company with deep industry expertise, on a mission to become the number one independent convenience store supplier for craft, speciality, niche, premium, and core Beer, Wine, and Spirits (BWS). We are a team of friendly, ambitious individuals sharing a relentless growth mindset. The Role: We are seeking an agile, quick-learning individual with an open mindset to drive new business and manage end-to-end commercial operations. You will hold complete P&L responsibility for your accounts, taking charge of everything from securing new product listings to physical order fulfilment. Key Responsibilities: New Business & Growth: Hunt for new opportunities, spot new store openings, turn cold leads into successful partnerships, secure premium product listings, and confidently upsell across our portfolio. Customer Service & Retention: Build unbreakable customer relationships, resolve queries swiftly, and maintain exceptional retention rates. Events & Tastings: Conduct evening or weekend tasting sessions (Wine, Beer, and Spirits) directly at retail stores, using your product knowledge to relay compelling brand stories. Account Operations: Manage the full sales cycle including order-taking, invoicing, and proactive payment chasing. Logistics & Distribution: Maintain close relationships with delivery drivers, utilize warehouse knowledge, and support the warehouse team during peak periods. When necessary, step in to drive the delivery van to ensure customer orders are delivered strictly on time. What We Are Looking For: A fast learner with a strong commercial acumen and full account management capabilities.Industry Passion: Deep knowledge of wine, spirits, and beer is essential. If you have formal BWS certifications, that is fantastic—but if you do not have the paperwork and instead possess massive product confidence and the ability to tell a captivating brand story, we absolutely want to hear from you. Logistics Flexibility: A valid driving licence is highly advantageous for driving the company van to cover staff shortages and critical deliveries. However, if you do not drive, please do not let that hold you back from applying; your sales grit and growth mindset are what matter most. Flexibility to work evenings and weekends for tasting events. A resilience-driven, growth-oriented mindset. What We Offer: Full investment into professional training.Exciting team perks, including access to gigs and major events. Fast-tracked career growth opportunities within a rapidly expanding business.

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