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  • Warehouse Supervisor
    Warehouse Supervisor
    hace 19 días
    £36000–£42000 anual
    Jornada completa
    London

    Description Kitt designs and operates workspace for the world's most vibrant brands. From managing the design and build, to creating an elevated ongoing experience, we create spaces that are worth leaving home for. About The Role We’re looking for a proactive and detail-oriented Warehouse Supervisor to take full ownership of our daily warehouse operations. This is a key role at the heart of our Food & Beverage and Logistics function, ensuring everything runs smoothly, safely, and efficiently. Working closely with our Soft FM and Maintenance teams, you’ll play a vital role in maintaining high operational standards while supporting wider business needs. Please note that a full UK driving license is required for this role. Key Responsibilities • Warehouse Operations, • Oversee deliveries, including unpacking, organisation, and supplier liaison for damaged or missing items, • Maintain accurate stock control, rotation, and regular stock takes, • Ensure all inventory data is recorded and up to date, • Health, Safety & Hygiene, • Maintain a clean, safe, and compliant warehouse environment, • Monitor product dates to uphold a 5-star hygiene standard, • Manage waste, recycling, and storage audits, • Inventory & Fulfilment, • Ensure a 100% picking rate for next-day deliveries, • Work closely with Procurement to guarantee timely stock availability, • Carry out final quality checks before dispatch, • Operational Support, • Process deliveries for multiple departments, ensuring items are stored and labelled correctly, • Support maintenance operations by preparing stock for scheduled site visits, • Logistics & Driving Cover, • Provide driver cover when required, including early starts (from 4:30 AM), • Ensure timely delivery of goods to client locations, • Security & Fleet Management, • Manage keys, fobs, and access systems accurately, • Carry out regular vehicle checks and coordinate repairs when needed, • Additional Duties, • Handle urgent or reactive purchasing requests, • Support 3D space scanning (Matterporting) following training Interview Process • Phone call with a member of the team, • 1st round interview in our office with Phil (Head of Soft FM/Logistics), • Final interview with COO About You We’re looking for someone who is hands-on, reliable, and thrives in a fast-paced environment. Essential: • Full clean UK driving licence, • Experience in warehouse operations, facilities management, or a similar field, • Strong attention to detail and commitment to high standards, • Ability to work independently and take initiative, • Good communication and organisational skills, • Knowledge of health & safety regulations We’ll Kitt you out 🤝Generous stock option scheme (ask us what this means if you’re not sure) 🤑Starting salary of £36,000 - £42,000 🏖 28 days holidays a year plus Bank Holidays 🍼 Parental leave: up to 12 weeks paid parental leave for the primary caregiver 💔 Pregnancy loss support leave 🕺 Regular socials. We love a good party. 🤑Octopus MoneyCoach 👶Workplace Nursery Benefit 🚲Cycle to Work scheme 🚉Season Ticket Loans 🧠WellHub and Dr Care Anywhere to support your mental and physical health and wellbeing We believe the world is transformed when people come together to do extraordinary things. We harness the power of diverse perspectives and experiences, fostering collaboration and innovation to achieve extraordinary results that make a positive impact. With the same set of equitable interview questions for all candidates and hiring teams which encompass diversity, we prioritise creating an inclusive environment where individuals' backgrounds or origins are irrelevant. For more information, please contact Requirements • Full Clean UK driving license

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  • Operations & Customer Service Executive / Manager
    Operations & Customer Service Executive / Manager
    hace 19 horas
    £30000–£37000 anual
    Jornada completa
    London

    Location: Waterloo, London Hours: 4:00am–1:00pm, plus one Friday night shift per fortnight Salary: £30,000–£40,000, depending on experience Company Overview Butcher & Edmonds Ltd is an independently family run catering butchers located in Central London, supplying many of London’s finest restaurants, hotels and gentleman’s clubs. Having been in operation since 2004, we pride ourselves on providing high-quality meats and exceptional service to some of the best chef’s in London. Our commitment to sourcing the best products and delivering outstanding service sets us apart in the industry. The role We are looking for a highly organised and adaptable person to join our small office team at a busy London food wholesaler. This is a crucial hybrid role sitting between operations, customer service, sales administration and basic finance. It is not a traditional sales account-management position. You will help ensure that customer orders are processed accurately, deliveries run smoothly and the day-to-day operation of the business remains organised. The role could suit an operations or administrative professional who would like to become more customer-facing. It could equally suit someone from a sales or customer-service background who enjoys detail, systems and operational responsibility. We are open to candidates at different stages of their careers. A more junior candidate could join as an Operations & Customer Service Executive and develop into the position, while an experienced candidate could take ownership of the role at manager level. You will join a small office team consisting of the General Manager/Sales Director and a Credit Controller/Customer Service Executive. As a result, you will need to be comfortable taking responsibility, switching between priorities and helping wherever required. Key responsibilities Order processing and customer service • Take customer orders by telephone, email and other ordering channels., • Enter orders accurately and efficiently into our ERP system., • Provide telephone customer service to chefs and hospitality customers, particularly during the busy period between 8:00am and midday., • Respond to product, availability, pricing, delivery and order queries., • Resolve routine problems quickly and escalate more complex issues when required., • Build strong, helpful relationships with customers through reliable day-to-day service., • Support customers with additions, amendments, shortages and urgent requirements. Operations and delivery coordination • Act as a link between the office, customers, warehouse and delivery team., • Help coordinate our five delivery drivers throughout the morning., • Communicate delivery instructions, changes and customer requirements clearly., • Respond to delivery queries and help resolve delays or other issues., • Ensure relevant information is passed accurately between customers, drivers and the wider team., • Support the smooth running of daily sales and delivery operations. Systems and administration • Maintain accurate customer, order, pricing and product information., • Carry out regular data entry and general sales administration., • Support the business through its move to a new ERP system., • Help test processes, identify issues and ensure information is transferred accurately., • Contribute to improving administrative and operational processes., • Produce basic reports and information when required. Bookkeeping support • Undertake basic bookkeeping and finance administration., • Assist with invoices, credits, account queries and record keeping., • Work closely with the Credit Controller to ensure customer information is accurate., • Investigate straightforward discrepancies and ensure supporting information is properly recorded. Night-team cover • Work one Friday night shift per fortnight as part of the normal rota., • Provide holiday cover for the Night Sales Operations Manager for approximately 24 shifts per year., • Manage night-time order processing and sales operations confidently when providing cover., • Ensure a clear and accurate handover between the night and daytime teams. General responsibilities • Provide flexible support across the business as priorities change., • Complete ad hoc administrative and operational tasks., • Help maintain high standards of accuracy, communication and customer service., • Take ownership of problems and follow them through to resolution. About you You will be practical, dependable and comfortable working in a fast-moving environment where customer requirements can change quickly. You should have: • Strong organisational skills and excellent attention to detail., • A confident, friendly and professional telephone manner., • Experience in operations, administration, customer service, sales support or a related role., • The ability to enter and manage data accurately., • Confidence using business software and learning new systems., • The ability to prioritise several competing tasks., • A calm and solutions-focused approach to problems., • The confidence to communicate with customers, drivers, warehouse colleagues and managers., • A willingness to take responsibility within a small team., • Flexibility around the early-morning hours, Friday-night rota and holiday-cover requirements., • Experience of foodservice, hospitality, wholesale, logistics, order processing, bookkeeping or ERP systems would be useful, but is not essential for the right candidate. What we offer • A salary of £30,000–£37,000, depending on experience and the level of responsibility assumed., • The opportunity to occupy a central and influential position within a growing business., • Broad exposure to customer service, sales operations, logistics, finance and business systems., • The chance to play an important role in the implementation of a new ERP platform., • Genuine scope for the position to develop as the business grows., • A supportive, close-knit working environment where individual contributions are visible and valued., • Annual 4 weeks' holiday, • Discretionary Christmas bonus, • Company Pension, • Discounted Staff Meat, • A supportive & collaborative working environment, • This is an excellent opportunity for someone who enjoys both people and processes: a capable operator who wants more customer contact, or a customer-facing professional who would like to develop broader operational experience.

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  • Business Development Representative- Part time
    Business Development Representative- Part time
    hace 2 días
    Jornada parcial
    London

    Location: London and Essex (Field Based, Office & Warehouse) Salary: £200 per week base rate + Uncapped 1% Commission on net invoice amounts.(Base rate is tied to a standard part-time performance baseline of 30 customer visits per week. All orders generated earn commission immediately). Contract Type: Zero-Hour Contract (3-month probationary period; early termination applies if performance metrics are not met) Important Note - Currently we can't respond to all candidates due to high number of applications but for any immediate queries reach out Job Type : Part-Time (with a clear pathway to Full-Time based on performance) About Us: We are a young, dynamic drinks company with deep industry expertise, on a mission to become the number one independent convenience store supplier for craft, speciality, niche, premium, and core Beer, Wine, and Spirits (BWS). We are a team of friendly, ambitious individuals sharing a relentless growth mindset. The Role: We are seeking an agile, quick-learning individual with an open mindset to drive new business and manage end-to-end commercial operations. You will hold complete P&L responsibility for your accounts, taking charge of everything from securing new product listings to physical order fulfilment. Key Responsibilities: New Business & Growth: Hunt for new opportunities, spot new store openings, turn cold leads into successful partnerships, secure premium product listings, and confidently upsell across our portfolio. Customer Service & Retention: Build unbreakable customer relationships, resolve queries swiftly, and maintain exceptional retention rates. Events & Tastings: Conduct evening or weekend tasting sessions (Wine, Beer, and Spirits) directly at retail stores, using your product knowledge to relay compelling brand stories. Account Operations: Manage the full sales cycle including order-taking, invoicing, and proactive payment chasing. Logistics & Distribution: Maintain close relationships with delivery drivers, utilize warehouse knowledge, and support the warehouse team during peak periods. When necessary, step in to drive the delivery van to ensure customer orders are delivered strictly on time. What We Are Looking For: A fast learner with a strong commercial acumen and full account management capabilities.Industry Passion: Deep knowledge of wine, spirits, and beer is essential. If you have formal BWS certifications, that is fantastic—but if you do not have the paperwork and instead possess massive product confidence and the ability to tell a captivating brand story, we absolutely want to hear from you. Logistics Flexibility: A valid driving licence is highly advantageous for driving the company van to cover staff shortages and critical deliveries. However, if you do not drive, please do not let that hold you back from applying; your sales grit and growth mindset are what matter most. Flexibility to work evenings and weekends for tasting events. A resilience-driven, growth-oriented mindset. What We Offer: Full investment into professional training.Exciting team perks, including access to gigs and major events. Fast-tracked career growth opportunities within a rapidly expanding business.

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  • Fulfillment Assistant
    Fulfillment Assistant
    hace 22 días
    £12.71 por hora
    Jornada completa
    London

    About the job Fulfilment Assistant at London Nootropics At London Nootropics, our mission is to help people stay balanced and find their flow — with delicious, best-in-class adaptogenic coffee that supports mental clarity, calm and focus. We launched in March 2020 with a vision to make adaptogens accessible and easy to add to everyday life. As we’ve grown, we’ve stayed deeply committed to quality, care, and operational excellence — making sure every order, delivery and event runs smoothly behind the scenes. We’re now looking for a Fulfilment Assistant to join our Operations team and play a hands-on role in keeping our fulfilment, shipping and office operations running seamlessly. If you’re organised, proactive, and enjoy being at the heart of how things get done, we’d love to hear from you. About the role As our Fulfilment Assistant, you’ll be a key part of our day-to-day operations — supporting fulfilment with packing and shipping orders, coordinating deliveries, maintaining systems, and helping keep both our warehouse and office running smoothly. You’ll work closely with our Fulfilment Manager, Customer Service, and wider Operations team, gaining exposure to multiple systems and processes. This is a varied, fast-paced role where attention to detail, clear communication and reliability really matter. Your work will directly shape how efficiently we operate — from customer orders and office logistics. Fulfilment & Shipping Operations Support the Fulfilment Manager with daily fulfilment and shipping operations Work across platforms including Royal Mail, Shopify, GoFlow and courier systems Assist with order processing, shipment coordination and system management Help create and maintain operational processes to improve efficiency and workflows Plan fulfilment activities and log key events to ensure deadlines are met Provide administrative support, including emails, follow-ups and documentation Maintain close communication with Customer Service and wider teams Support day-to-day coordination alongside the Fulfilment Manager Office & General Operations Support Help keep the office organised, functional and welcoming Allocate and manage stock across office and storage spaces Conduct daily checks and report issues to the Fulfilment Manager Ensure tools and equipment are available and maintained Arrange replacements or purchases when needed We’d love to hear from you if you… Are highly organised, reliable and detail-oriented Enjoy hands-on operational work and keeping things running smoothly Communicate clearly and confidently, both written and verbal Thrive in a fast-moving, growing business Are confident using systems and keen to learn new tools Enjoy being part of a close-knit, supportive team Take pride in doing things properly and improving processes over time Care about contributing to a positive, high-performing workplace Previous experience in a similar position would be an advantage Why join us? Be part of a fast-growing, purpose-driven company with big ambitions Work alongside a supportive, motivated team who genuinely care Staff discount on our adaptogenic coffee and wellness products Monthly health and wellness allowance Regular team socials & events Opportunity to grow your role as the business scales Meaningful work — your contribution directly supports our customers, team and long-term growth Join us on our journey to bring adaptogens to the world — and become part of a driven, positive team with great energy and purpose

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