Sales Case Manager
15 days ago
Newport
A professional private investigation company based in Bristol is looking for a Sales Case Manager to join the team. This is your chance to be at the centre of fast-moving, high-value client work - owning enquiries, shaping outcomes, and driving results in a genuinely unique environment. Increase your chances of an interview by reading the following overview of this role before making an application. Whats in it for you • A commission structure to be agreed upon start, • Exposure to varied, complex cases that keep the work interesting, • Real responsibility from day one, managing client relationships end-to-end, • Opportunity to develop both sales and operational expertise, • Clear path for progression as the business continues to grow, • A role where your decisions directly influence outcomes and revenue, • Consistent weekday schedule with no weekend work Your responsibilities as Sales Case Manager, • Handle inbound enquiries and convert them into active cases, • Assess client needs and recommend appropriate investigative services, • Manage cases from initial contact through to completion, • Coordinate with internal teams to ensure smooth delivery, • Maintain accurate records and oversee contract documentation, • Identify and act on opportunities to upsell additional services What were looking for in a Sales Case Manager, • Previous experience in sales, customer service, or case handling roles, • Strong track record of managing client interactions over the phone, • Ability to handle multiple cases and prioritise effectively, • Experience reviewing or managing client documentation and contracts