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Exciting Opportunity – Customer Reconnection Representative We are seeking motivated and professional individuals across the UK on both an employed and self-employed basis. As a Customer Reconnection Representative, you'll be the face of Ascent, visiting customers and helping reconnect them with the support available from their lender. This is an active, field-based role, ideal for individuals who enjoy meeting people, working independently, and managing their own workload. We welcome applications from individuals from all backgrounds. Attitude, communication skills, professionalism, and reliability are more important than specific industry experience, as full training and ongoing support will be provided. About the Role This is a customer-facing role where you'll visit customers in their homes, gather information, identify any support needs, and encourage positive engagement with their lender. Working across your designated territory, you'll manage your own diary while delivering a professional and empathetic customer experience. The role offers a high degree of autonomy and requires flexibility, including evening and weekend visits when required. No two days are the same, making this an ideal opportunity for individuals who enjoy working in a fast-paced environment, building rapport with people from all walks of life, and achieving positive outcomes for customers and clients alike. Your Responsibilities Will Include Reconnecting customers with their lender and encouraging positive engagement. Supporting customers in discussing their financial circumstances. Gathering accurate information from customers and relevant third parties. Identifying potentially vulnerable customers and escalating concerns appropriately. Identifying complaints and ensuring they are handled in line with the appropriate process. Managing your diary, workload, and allocated territory effectively to ensure client service level agreements are achieved. Ensuring all compliance requirements are met, including the mandatory recording of all visits. Delivering a professional, respectful, and empathetic customer experience at all times. What We Offer – Employed Basis Competitive salary. Company iPad and mobile phone. Company car (Employed only) Home-based role with travel across your allocated region. Health Cash Plan. Life Assurance. Critical Illness Cover. Bonus Scheme. Discounted Gym Membership. Comprehensive training and ongoing support. Opportunities for career development and progression. What We're Looking For A confident communicator who enjoys engaging with people from all backgrounds. Strong interpersonal and relationship-building skills. Self-motivated with the ability to work independently. Organised and able to manage a busy workload effectively. Professional, resilient, and empathetic when dealing with challenging situations. Comfortable working in a fast-paced environment. Flexible and willing to work evenings and weekends as required. A full UK driving licence and willingness to travel within an allocated territory. Required Documentation (Requirements may vary depending on whether you are applying on an employed or self-employed basis.) ICO Registration. Full UK Driving Licence and appropriate vehicle insurance. Public Liability Insurance. Valid DBS Check. Why Join Us? At Ascent, we pride ourselves on creating a supportive, inclusive, and collaborative environment where your contributions truly make a difference. We are committed to helping our people grow through comprehensive training, ongoing support, professional development opportunities, and a culture built on fairness, integrity, and customer care. Whether you're looking to start a career in field-based customer engagement or bring existing experience to a growing organisation, Ascent offers an exciting opportunity to make a real impact while developing your career. Join us and help reconnect customers with the support they need. TPBN1_UKTJ

Are you passionate about cars, love helping customers, and enjoy working independently? Join Halfords as a Mobile Technician and bring your skills directly to our customers' driveways. On-target earnings up to £33,425 A monthly bonus scheme with average additional earnings of £2,400 Per year Comprising a base salary of £29,996 - £31,025 44 hour week Shift pattern between Monday - Sunday 8:00am - 20:00pm with every other weekend included As a Mobile Technician, you'll use your technical knowledge, problem-solving ability and customer service skills to keep our customers moving. After collecting your fully equipped van from the local Hub, you'll be guided through your route by our smart technology, carrying out a wide range of repairs and services for our customers. With full training provided for any gaps in your skill set, you can expect to carry out the following work, day-to-day: Tyre fitting Dash-cam fitting Battery replacement Air-con services Windscreen repairs Oil & filter changes Tow-bar fitting We're in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We're the UK's leading retailer of motoring and cycling products and services, and the UK's largest Automotive service, maintenance, and repair business. Join us and be part of our success story in getting the nation safely back on the move. Benefits Include: 5.6 weeks' annual leave Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores Discounts on everything from groceries, shopping, insurance, days out, restaurants and more Family & Friends Discount Events Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme Financial planning support via Wagestream - access up to 30% of your salary in advance GP Access, 364 days a year, 24 hours a day Join the Share save scheme with a 20% discount on shares Health Cash Plan – to access wellbeing services and claim back healthcare costs Pension Scheme & Life Assurance Skills and experience Previous experience as a Tyre Fitter or in other vehicle repair work is highly desirable Strong customer service skills & experience Ability to problem-solve and work on own initiative This role will suit those with a real passion for all things cars & motoring A current valid driving licence with no more than 6 points Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family. TPBN1_UKTJ