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Crunch is a leading motorsport consultancy, working with some of the biggest brands in global sport. We are different and we’re proud of it. People who know us all comment on how we’re…well, different. There’s being different for the sake of it. There’s being different to stand out from the crowd and there’s being different because you’re brave enough to trust yourself and be who you want to be. We believe that deep within the heart of sponsorship activation lies one key ingredient: brave, confident people. People are the lifeblood of sponsorship. The fans, the readers, the viewers, the players, the drivers, the mums and dads, the media, the clients and the customers. It was a conversation in London in 2008 from which the company was founded and since that fateful evening we have been on a mission to deliver braver sponsorship activation that gets the blood pumping and delivers tangible results. Crunch: Be Brave. Overall Job Description The successful candidate will have proven experience working on large-scale event and hospitality programmes for high-profile brands or organisations within F1, with four-plus years’ experience in client servicing and onsite event management. In this role you will be the central day-to-day contact for a high-profile F1 client and have responsibility of the overall events/hospitality programme delivery and management, reporting directly to a senior member of staff. You will develop and maintain strong relationships with clients and their partners to understand their needs and expectations and ensure seamless and exceptional service throughout the hospitality programme. The candidate will thrive on multi-tasking in a fast-paced environment, enjoy working in sponsorship activation, display exceptional attention to detail and excellent communication skills both spoken and written. As part of a small team delivering globally, a willingness to be involved in every element of the programme both on and offsite, is essential. An energetic, enthusiastic and ‘can do’ team attitude is critical, as well as the ability to work under minimum supervision, leading a team in a high-pressured environment such as at an event during a race weekend. Key responsibilities include: • Central management of the account and event-programme, from start to finish overseeing all deliverables, • Plan onsite activation logistics and operations including hotels, transport, venues etc. where required, • Pre-event project management including RoS, hotel and logistics’ management, guest transport matrix etc., • Onsite event lead; accountable for onsite programme deliverables at select F1 races, • Host guests onsite in the Paddock Club if required, delivering client-facing service excellence. Keeping guests well informed throughout the day, facilitating all scheduled guest activities and managing the itinerary, troubleshooting where required, • Management of dinner requirements (venue booking, set-up, F&B and event production) and any other related off-track activity and operations, • Full quality control over the account’s project management documentation and client-facing documents (planners, logistics, budgets etc.). Project management documentation is essential, • Monitor and manage the client’s accreditation portal and facilitate the processes where required, • Management and monitoring of guest/staff accreditation supplied for F1 races (ensure 100% accuracy), • Source, utilise and manage supplier relationships to deliver projects on brief and within budget, • Private suite management incl: guest activity management, gift distribution, staffing, catering, • Pre-event comms: guest invitation development, distribution, RSVP and tracking, • Ensuring any content is brand compliant, • Source merchandise/gifting goods, assess pricing/production times, procure and manage the inventory throughout the season including storage and onsite distribution, • Coordination of other sponsorship activation tasks within the project scope, • Act as the main day-to-day contact for clients and partners, ensuring the programme is delivered on time and within budget, • Manage and lead the weekly internal team meetings and client calls, ensuring all team members are clear on tasks and priorities are aligned with the overall plan, • Ability to plan and prioritise own workload, • Act as reliable support for senior team members as well as providing line management and direction to more junior team members, • Take ownership of and manage account budgets and expenses including creation of estimates, purchase orders and project reconciliations, • Monitor hours/time on the account for internal resource management, • Produce measurable results as per the targets set by the client, • Account reporting incl. end-of-year review, • Timely, professional responses to high amount of client email traffic and queries, • Creative thinking around event planning and VIP guest programmes, • Continuously seeking opportunities to enhance guest experience and exceed expectations, personalising the hospitality offering, • Knowledge sharing within the team and wider business at company meetings, • Championing best practice across every single aspect of the project, following Crunch’s processes, • Support with writing client responses, PPT presentations and reports for the client/Crunch Candidate Requirements: • A proven track record of planning and managing live F1 guest experiences and Paddock Club hospitality programmes and activity in the F1 Paddock is essential, • Familiar with F1 accreditation management (guests, vehicles and staff), • Happy to travel globally to races, working some evenings and over multiple weekends – must have a valid and usable passport (it must be renewed if it is about to run out), • Happy to adapt to global time zones when required (e.g. meeting times), • You should revel in hard work and be conscientious with a positive professional attitude and an enthusiasm to succeed, • Experience of event management processes and support beyond delivery of objectives alone, • Organised with good time management, both independently and when working as part of a team, • Experience of logistics and operations management including hotels, transport and venues, • Experience assessing and managing supplier contracts (e.g. hotels and venues), • Experience of working with production companies to set up venues and bespoke guest spaces, • Calm and collected under pressure and someone who thrives in a fast-paced environment, able to multi-task and prioritise to meet deadlines, • Understanding of brand compliance processes (e.g.design VI stipulations), • Excellent client servicing, management and communication skills, • Proficient with Microsoft Office to manage budgets and to prepare presentations/PPT decks, • Keen attention to detail and highly solutions-orientated, • Confident with event budgets, managing finance processes and account time management, • Champion of best practice, leading by example and making sure that project systems and procedures are set up and adhered to correctly by all team members, • Desire to constantly learn new things and improve on current methods, • Confident to communicate effectively with all levels throughout the company (with the ability to manage upwards and downwards), • An agency background preferrable, but not essential, • Ability to speak another language is desirable Why Should You Come to Work at Crunch…? • If you’re looking for a vibrant place to work, where you can get involved in fast-paced projects working on some of the largest and most well-known global clients in motorsport, then you’re in the right place, • We’re committed to investing in career development and look to promote internally and help you grow in your role, • We have a generous holiday allowance which increases by one day each year you work for us, • We recognise the importance of a welcoming and engaging working environment. While we offer the flexibility of remote working, our central Wimbledon office remains available to work in five days a week and is the heart of the company - you may be asked to come in to attend team meetings when required as well as for our monthly all-agency catch up, • Plus, we have a great benefits scheme and pay an industry-competitive salary

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We are looking for Back of House Supervisor to join our team @Broadwick Soho The on target earning potential for this role is £40,000 per annum based on working 40 hours over 5 days a week - comprising a base salary of £16.00 per hour plus a qualified annual average estimate of £9,629 per annum in gratuities and service charge*. Please note this is a projected tronc and OTE. What is in it for you? Inclusion in the Tronc scheme which includes Rooms and F&B service charge. 30 days holiday inclusive of bank holidays increasing with the length of service. Bravo Broadwick our bespoke reward and recognition scheme to recognise birthdays, anniversaries and inspirational service. Pension scheme, season ticket travel loan, cycle-to-work scheme, Medicash health plan Great food and drink during your shift. Practical uniforms that are fresh and ready for your shift. Support from our Employee Assistance Programme, wellbeing initiativesand company discretionary sick pay scheme after 6 months length of service. Great incentives including refer a friend bonus (£1000 for chefs & £500 for all other roles) and friends & family discounts, and a Guest Experience after successful competition of probationary period Why You? As Back of House Supervisor at Broadwick Soho, you will play a vital role in keeping the heart of our operation running seamlessly. Working closely with the Executive Chef and wider kitchen team, you will oversee and support the day-to-day management of the back of house operation, ensuring the highest standards of cleanliness, organisation, and efficiency across all kitchen areas. You will lead, motivate, and develop a team of Kitchen Porters, managing rotas and maintaining the equipment, storage, and hygiene standards that our kitchens depend on. We believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues. You will work with brilliant colleagues across the Hotel so that we are one team delivering a seamless and memorable guest experience. What do we need from you? Experience in a similar role at supervisory level in a luxury hotel operation. Excellent verbal and written communication and ability to build rapport with people easily. A creative thinker with a can-do attitude and meticulous attention to detail. A confident, energetic, and passionate team player who thrives in a fast-paced environment. Strong organisational skills with the ability to juggle multiple tasks under pressure. Passion for delivering exceptional service and hospitality. Ability to work 40 hours over 5 days per week including some evening and weekend shifts. Why us? We are bringing the spirit of Soho to life in a glorious hotel. Join us for the opportunity to be part of a like-minded community of individuals from various backgrounds, at an exciting hotel, restaurant and rooftop dining bar in the heart of Soho. We are enthusiastic, generous, respectful and committed to delivering exceptional and brilliant service to other colleagues and guests. We also enjoy and take immense pride, in doing so. The way we treat others is how we would like to be treated ourselves and is at our core. We want our hotel to reflect Soho in all its glory. We praise diversity, inclusion and forward-thinking. If you love people and creating new memories for them through personalised service and diligence; we look forward to receiving your application - apply now. If you are interested in collaborating with us, please click apply. Kindly note, we do not accept any applications directly. Broadwick Soho is committed to responding to every single application. However, due to the high volume of applications, please allow us two weeks to review and respond. All applicants must be eligible to work in the UK. TPBN1_UKCT

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