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CALLING ALL HOSPITALITY PRO’S We are looking for hospitality and service loving candidates with a passion for people, food and drink. Whether you are an experienced manager or a supervisor looking for their next step, we offer all of our assistant managers a training programme that can get you to General Manager level inside a year. THE GOOD STUFF... Flexible shifts - to fit around the other important things in life. Free meals and drinks when working. Love dining out? You'll love it even more with a 25% discount across all our bars. Structured training Plan and related £2kpa pay increase in your first year. 28 days holiday. 3 reviews a year with your Operations Manager. Development and career progression, 80% of all our management roles are filled internally. Length of service awards. Annual AGM for all our Assistant Managers. An awesome referral scheme – Good people know good people. Advanced management training sessions in service, atmosphere management, financials and hospitality standards. Uniform provided. Excellent tronc renumeration. Ever changing offering with premium products. Bonus opportunities. WHAT WILL I BE DOING? As a key player in the management team, you will assist the General Manager in recruiting, training, and coaching your team. Creating an amazing experience for our customers. Service and standards are your number 1 priority. Thereafter managing a hospitality business through stock takes, rotas planning and cost management. You will be responsible for maintaining our venues to the highest standards and delivering amazing results through people. SYSTEMS WE OPERATE Design My Night / Collins – reservations / events Access – tills / ordering / stock management S4 Labour – Labour / payroll / HR CPL - Training We will train you on our systems, experience not essential. WHO ARE WE? Albion & East operates upscale urban bars with wood-fired artisan pizza. Cocktail bars and banquet halls of old reclaimed decadence, offering coffee and hot-desking by day, cocktails and pizza by night for the revellers, and an Italian feast for those seeking weekend brunch. We distil our own small batch gin at each site and offer gin blending & cocktail masterclasses for good measure. WHAT’S THE DEAL? 48h per week. Starting Salary £31,500pa Increase of +£2kpa in year 1 on completion of your training. Service charge which averages between £8,000 to £10,000pa (uncapped) Total package between £39kpa and £ £42kpa. 5 things we ask from everyone Be nice Tell the truth Do what you say you are going to do Be available Say hello and goodbye
Role Title: Customer Services & Design Assistant Location: Planet Neon Role Overview Planet Neon is looking for a friendly, enthusiastic, and adaptable individual to join our team as a Customer Services & Design Assistant. This role combines day-to-day customer support with creative design responsibilities. You don’t need to be an expert in design software yet — full training will be provided in VCarve so you can develop the skills needed to prepare design files for neon signage. What matters most is a willingness to learn, work as part of a team, and bring a positive attitude to everything you do. Key Responsibilities Customer Service • Answer customer enquiries via phone, email, and in-person., • Provide information on products, prices, and lead times., • Process orders from enquiry to completion., • Deal with any issues or complaints in a helpful and professional manner., • Build and maintain good relationships with customers. Design & Technical • Learn how to use VCarve software to prepare design layouts., • Turn customer ideas into accurate, production-ready designs (with training and support)., • Work closely with the production team to ensure designs are practical and achievable., • Keep design records and files organised. General Support • Assist with admin tasks including updating systems, scheduling, and invoices., • Support colleagues across the business when needed. Skills & Experience Required • Previous experience in customer service (preferred but not essential)., • Good communication skills, both written and verbal., • Basic IT skills (Microsoft Office, email, etc.)., • Willingness to learn VCarve software and other design tools (training provided)., • Eye for detail with a creative mindset., • Strong teamwork skills and the ability to pitch in where needed. Personal Attributes • Enthusiastic, eager to learn, and open to training., • Friendly, approachable, and customer-focused., • Team player who enjoys working with others to get the job done., • Positive attitude and energy, even when things get busy. Benefits Full training in VCarve design software and neon production. Career development opportunities in both customer service and design. A creative, supportive, and team-focused work environment. Staff discounts on products.
About the job The Ascott Limited UK Corporate Office is seeking a qualified, experienced and capable Procurement Manager to become part of our Procurement team, supporting our properties. Reporting to the Procurement Director, being responsible for the purchase of goods and services to ensure that the Group's European lodging sites operational needs are met. As the Procurement Manager, you will be responsible for: Purchasing goods, materials, components and/or services in line with specified cost, quality and delivery targets Identifying and evaluating potential suppliers, developing strategies, and negotiating contracts to secure the best possible prices and terms Creating long-term plans for specific categories of goods and services Preparing reports on procurement activities, analysing data to identify trend Collaborating with various departments within our properties to understand their procurement needs and ensure those needs are met Sourcing environmentally friendly products and services Ensuring contracts are properly managed and adhered to, including renewals and performance monitoring Managing inventory levels to optimize stock turnover and minimize holding costs Staying informed about market trends, new products, and potential suppliers to identify opportunities for improvement and innovation Conducting cost analysis, setting benchmarks, and identifying opportunities to reduce costs without compromising on quality Building and maintaining strong relationships with key suppliers, ensuring timely delivery of goods and services, and resolving any issues that may arise Assess tenders and quotations from potential suppliers Prepare required documents in line with final negotiations with selected suppliers and in line with organizational targets and requirements. To be successful in the role of Procurement Management, we require: Bachelor's degree in a related field (e.g., supply chain management, business administration and/or finance) Proven experience in Procurement and Strategic sourcing, preferably within the hospitality industry Strong negotiation, communication, and relationship management skills Proficiency in relevant software and tools, such as procurement systems and Microsoft Office Suite Excellent analytical and problem-solving skills Strong communication (written/spoken) English & French at business level Ability to work independently and as part of a team Minimum 5 years of experience of relevant working experience in purchasing Background and or experience within technical services purchasing (vendor management, contractor’s, hard services) Certification from Chartered Institute of Purchasing & Supply (CIPS) a plus Experience in integration activities and change management. This is your opportunity to be part of our team as a Procurement Manager. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Recruitment Referral Incentive Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Required skills: Multilingual, Negotiating skills, Organisation Skills, Attention to Detail, Problem Solving Discussed at venue Department: Purchasing Language required: English. The company At The Ascott Limited, we believe that our guests can be anywhere in the world, and still feel right at home. With a suite of accommodation options that spans serviced apartments & hotels, coliving properties, as well as independent senior living apartments, our guests can count on us for that sense of comfort and familiarity, be it for a short stopover or a new space to call their home. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. This year, Ascott marks 40 years in hospitality service. Growing from strength to strength, powering up through new alliances and transforming challenges into triumphs, Ascott is trailblazing tomorrow and charting a new future of growth. Hear from Ascott’s past and present leaders as they share about their experiences in this tribute video, having witnessed Ascott’s growth to become truly Unlimited.
Executive Assistant to the CEO Location: Actoss different sites - 23 Fleet Street, London EC4Y 1AA Reports to: CEO Job Summary: The Executive Assistant will provide high-level administrative support to the CEO of Stanley Ley business and Harris and Zei, ensuring efficient operation and management of the executive office. This role involves managing daily schedules, facilitating communication between the CEO and stakeholders, coordinating meetings, and overseeing special projects to support business initiatives. Key Responsibilities: 1. Administrative Support:, 2. - Manage and maintain the CEO’s calendar, including scheduling meetings, appointments, and travel arrangements., 3. - Prioritize and respond to emails, phone calls, and other communications on behalf of the CEO., 4. - Prepare meeting agendas, reports, presentations, and correspondence as needed., 5. Meeting Coordination:, 6. - Organize, attend, and take minutes during executive meetings., 7. - Coordinate board meetings and prepare necessary materials., 8. - Ensure follow-up on action items from meetings., 9. Communication Liaison:, 10. - Serve as the primary point of contact between the CEO, internal teams, and external partners., 11. - Handle confidential information with discretion and professionalism., 12. - Draft and edit communications for the CEO, including internal memos and external business correspondence., 13. Project Management:, 14. - Assist with special projects as assigned by the CEO, including research, data collection, and coordination with other teams., 15. - Track project timelines and progress, ensuring that deadlines are met., 16. Travel and Event Coordination:, 17. - Plan and coordinate domestic and international travel, including accommodations, itineraries, and logistics., 18. - Organize corporate events, conferences, and off-site activities for the CEO., 19. Office and Executive Operations:, 20. - Develop and implement administrative systems and procedures to enhance office efficiency., 21. - Prepare expense reports and manage budgets for the executive office., 22. - Handle personal tasks for the CEO as required. Qualifications: • Education: Bachelor's degree in Business management, Communications, or a related field preferred., • Experience: 5+ years of experience as an Executive Assistant, preferably in a corporate or entrepreneurial setting., • Skills:, • - Strong organizational skills with the ability to manage multiple tasks and priorities., • - Excellent verbal and written communication skills., • - High level of attention to detail and accuracy., • - Ability to handle sensitive and confidential information with discretion., • - Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other productivity tools., • - Strong problem-solving skills and proactive attitude. Attributes: • Adaptability: Ability to adapt to changing priorities and demands in a fast-paced environment., • Initiative: Self-starter with the ability to anticipate needs and take initiative without direct supervision., • Interpersonal Skills: Professional demeanor with strong interpersonal skills to effectively interact with stakeholders at all levels. Why Join Us? • Be a part of an innovative and growing business., • Work directly with visionary leaders in a dynamic environment., • Opportunity for professional growth and development. Application Process: Please submit your resume and a cover letter detailing your experience and why you are an ideal fit for this
Dog Adventure Walker & Driver Location: Dulwich & Surrounding Areas Hours: Part Time – Up to 36 hours per week Pay: £14 per hour Please only apply if you live within a 30-minute commute to Dulwich Village. Hours of Work: Monday to Friday: 9am to 5pm (approx.) Friday: 9am to 1pm (approx.) (Exact finish time may vary slightly day to day due to traffic and adventure location.) About Us We’re a specialised and growing company offering daily adventures for Cockapoos in Dulwich and nearby areas. Our fully equipped vans collect the Cockapoos and take them on 80-minute morning and afternoon adventures in parks, woods, and nature spots. These adventures include structured play, enrichment, and manners training, all supported by strong safety systems. At the heart of our club is a deep love for Cockapoos. We treat each one as part of our extended family. We believe in building strong bonds with every Cockapoo, supporting their individual needs, and having plenty of fun along the way. We’re proud of our friendly, hardworking team and are now looking for another dedicated, proactive, and caring person to join us. Full training and support will be provided, and you will start out by shadowing experienced team members as you learn the ropes. About the Role Your main responsibility will be to collect Cockapoos from their homes, transport them safely to adventure locations, walk them (up to 10km a day), play with them, supervise their behaviour, and then wash, dry, and return them safely home. You will be working outdoors in all weather and need to be physically fit as the role will require you to lift Cockapoos in and out of van crates, dress and undress them in Equafleeces, cooling jackets and cleaning them after walks. You’ll also need to be comfortable with the messier side of Cockapoo life, whether it’s muddy paws or the occasional less-than-glamorous moment e.g. unexpected rolls in whatever they fancy. It’s all part of the adventure, and we handle it with a sense of humour, a good wash, and lots of love for our fluffy explorers! Strong communication is key, both within our team and with our clients. You’ll be friendly and professional when chatting with owners during pick-ups and drop-offs, and you’ll work closely with your colleagues to help the day run smoothly. We really value people who think ahead, spot potential issues, and share helpful suggestions. We’re looking for someone who uses their initiative, who can stay calm, solve problems, and be part of a supportive team. Whether you’re out on your own or working in a team, a confident, solution-focused attitude helps keep everything running smoothly for the team, the clients, and most importantly, the Cockapoos. You’ll Thrive in This Role If You Are: · Passionate about Cockapoos and genuinely enjoy being around them. · Reliable, trustworthy, and calm under pressure. · A good communicator with a friendly, approachable manner. · Physically fit and happy to be active all day outdoors. · Confident working both alone and in a small, supportive team. · Organised, focused, and able to follow routines and procedures. · Positive, playful, and patient, especially with Cockapoos that need extra encouragement. Requirements: ✅ Over 4 years driving experience and used to driving in London, clean driving licence (for insurance purposes) ✅ Confident, careful driver with experience driving a small van ✅ Comfortable handling Cockapoos on and off lead ✅ Excellent spoken English and customer service skills ✅ Able to commit to the role for at least 12 months, as training, bonding with the dogs and clients takes time. ✅ Willing to work in all weather, all year round ✅ Well-presented – uniform provided ✅ Confident using apps/technology ✅ Able to walk up to 10km per day and lift Cockapoos (up to 15kg) ✅ Willing to undergo a DBS and reference check We would love to hear from you if you consider yourself to be kind, motivated, calm under pressure, love Cockapoos (of course!), and take pride in being dependable and helpful. A great sense of humour helps too, especially when the weather’s wild and the Cockapoos are muddy. If you are ready to be part of a friendly, hardworking team working with truly joyful Cockapoos every day, then get in touch. To be considered for the role, please include a short cover letter (around 150–250 words) telling us: · Why you’d be a great fit for this role · Any relevant experience with dogs · Your current location and commute time to Dulwich · What makes you feel this is a role you would enjoy and want to commit to for at least the next 12 months and possibly longer We can’t wait to hear from you!
Are you ready to play a vital role in the world of e-commerce logistics? Join our dynamic team as a Warehouse Operative based in Tottenham—part of a growing network supporting operations across multiple locations. This is more than just a job—it’s an opportunity to be at the heart of the online shopping revolution, helping customers receive their orders with speed, accuracy, and care. No Experience Needed – Full Training Provided We welcome applicants from all backgrounds—no prior warehouse experience is required. You’ll receive one full week of paid training to get you up to speed on everything you need to succeed in the role. What You’ll Be Doing As a key member of our warehouse team, your responsibilities will include: Receiving and inspecting incoming goods – Carefully check deliveries for accuracy and quality before logging them into our system. Organising and storing stock – Sort items neatly, label products, and help with inventory management. Picking and packing orders – Use scanners to retrieve customer items, then pack them securely with accurate labels and documents. Shipping and dispatch – Prepare orders for dispatch, liaise with couriers, and ensure timely delivery. Maintaining a clean, safe environment – Keep aisles clear, sanitise workspaces, and follow all safety protocols. Recording and stock control – Use Warehouse Management Systems (WMS) to log stock, conduct audits, and report any discrepancies. General support – Help with returns, stock rotation, basic admin tasks, and onboarding new team members when needed. What You Bring to the Table We’re looking for people who are: Detail-oriented – Accuracy is key when packing and shipping Physically fit – You’ll be lifting, moving, and standing for most of your shift Reliable & team-focused – Strong communication and a positive, can-do attitude Quick to learn – You’ll be trained on systems and processes during your first week Health & safety aware – You understand or are willing to learn safe warehouse practices Bonus if you have: experience using forklifts or pallet trucks (but it’s not essential) Why This Role Rocks No experience? No problem – You’ll be fully trained and supported from day one Earn while you learn – The 1-week training period is fully paid Career progression – Many warehouse staff move into senior or operational roles Competitive pay – Fair hourly rates, shift premiums, overtime, and potential benefits like pensions, life insurance, and wellness programs (location-dependent) Supportive culture – We value teamwork, training, and internal growth Opportunities to relocate – Tottenham is just the beginning—there are openings across our wider network Ready to Join Us? If you’re dependable, detail-oriented, and excited to be part of the e‑commerce logistics revolution, we’d love to hear from you. No experience needed—just bring your energy and eagerness to learn. 📧 Send us your CV, and let’s explore how you can become a vital part of our warehouse team—starting in Croydon, with the potential to grow across our expanding network.
Hotel Receptionist – California Hotel 3* Kings Cross Born in 1985, our 61 bedrooms California Hotel is a unique bed & breakfast, the first property opened within the Megaro portfolio. It has always been the leading character of the company, through its Art Deco look and vibrant bar & Terrace. We are now ready to enlarge our family and are looking for an experienced Hotel Receptionist, ideally experienced with the role using Rezlynx (PMS system) – although not a must to be considered for the position. The receptionist will be working on-site 5 days a week, managing check-in & check-out, reservations via calls and emails, always maintaining a fast correspondence with guests, and assisting as promptly as possible. The ideal candidate will have to-do attitude and will be a hospitality professional, passionate about customer service and guest journey. The role reports directly to the Front of House Manager and requires someone with superb organisation and communication skills. The Hotel Receptionist will: ensure arrivals, check-in & check out are managed smoothly and efficiently to the highest customer service level. have great attention to details. have great communications skills. have excellent command of English, both verbal and written. be extremely knowledgeable in regards to the company services, standards & products. flexible on working hrs and duties. have a great eye for details and will maintain guests’ record up to date at all time. provide exceptional customer service and unforgettable experience. If you are looking for a vibrant, quirky operation, no need to look any further. Apply today and begin a new adventure with us.
Experienced full time waiter/ess - Fish! restaurant Borough market. We are a well-organized restaurant known for our strong work ethic and commitment to delivering exceptional dining experiences. Operating throughout the year, we pride ourselves on being a busy establishment that thrives on excellence. If you are seeking a stable position with a company that values teamwork and professionalism, we invite you to join our dynamic team. Please note that we only recruit full time and flexible candidates only at the moment. What we can offer to you : Earnings between £15-19 per hour as a package, see how it works: • £13 ( inc Tronc), • Plus Tronc bonus ( point system), • Credit card and cash tips Requirements: • Minimum of 2-3 years of experience as a waiter in a busy, high-end service in London restaurants, • Availability to work full time as per weekly Rota. Please note we are not able to offer fixed days or shifts off., • Strong organizational skills to manage a large section, • Confident in sales and upselling techniques, • Excellent teamwork and communication skills, • Fast and energetic work ethic Benefits: • Monthly payment with early access via Wagestream App, • 28 days holiday/year (including bank holidays), increasing with length of service, • 50% Staff discount when dining at the restaurant, plus 20% family discount, • SAGE retail & wellbeing discount, • Free staff meal and drinks on duty, • Pension scheme, • Recommend a friend scheme with £500 bonus, • Be a part of the vibrant Borough Market’s spirit, • Join a friendly and professional team Eligible to work in the UK and obtain a Share Code prior to application. The company does not Sponsor working visa.
CALLING ALL HOSPITALITY PRO’S As Wait Staff at Albion and East, you will be the friendly face our guests remember. You will know our menu inside out and recommend your favourites. Maintain high standards of the service and make guest experience memorable. THE GOOD STUFF... · Flexible shifts - to fit around the other important things in life. · Every shift you work, we will fuel you with pizza or pasta on us (thank you chef) · Love dining out? You'll love it even more with a 25% discount across all our bars. · 28 days holiday. · Development and career progression, 80% of all our management roles are filled internally. · Length of service awards. · An awesome referral scheme – Good people know good people. · Uniform provided. · Excellent tronc renumeration. · Opportunity to learn service standards, be cross trained and learn bartending skills, attend coffee training and qualify as barista. · Ever changing offering with premium products. WHAT WILL I BE DOING? Greet, serve and look after our guests. Maintain the highest standards of cleanliness. Work with our team to create a friendly atmosphere. Be open to learning new skills, fully understand our menus and be able to make recommendations to our guests. Take ownership of and thrive in a busy section. Know our products, tills and operating systems. WHO ARE WE? Albion & East operates upscale urban bars with wood-fired artisan pizza, humble social food and in-house bakeries. Cocktail bars and banquet halls of old reclaimed decadence, offering coffee and hot-desking by day, cocktails and pizza by night for the revellers, and an Italian feast for those seeking weekend brunch. We distil our own small batch gin at each site and offer gin blending & cocktail masterclasses too. WHAT’S THE DEAL? · 35-40h per week. · Salary up to £15.5 per hour
Job Description: We are seeking a friendly and professional Host/Host to join our dynamic team. The ideal candidate will have a passion for hospitality and a commitment to providing exceptional guest services. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring that every visitor feels valued and attended to. Your ability to communicate effectively and help guests with their needs will be key to your success in this role. Responsibilities: • Greet guests warmly upon arrival and guide them to their tables., • Manage reservations and ensure efficient seating arrangements., • Answer phone calls with excellent phone etiquette, taking reservations or providing information as needed., • Assist guests with inquiries, ensuring they receive the highest level of service throughout their visit., • Collaborate with venue staff to maintain smooth operations during busy periods., • Maintain cleanliness and organisation of the host/host area, ensuring it is presentable at all times., • Handle guest complaints or concerns professionally, striving for resolution and guest satisfaction., • Will be required to work weekends and night shifts. Experience: • Previous experience in hospitality or guest services is preferred but not essential., • Strong communication skills, both verbal and written, are necessary for effective interaction with guests and team members., • A background in restaurant or bar environments would be advantageous., • Ability to multitask in a fast-paced environment while maintaining attention to detail., • A positive attitude and willingness to help others are essential traits for this role., • Knowledge of using Sevenrooms reservation system effectively. Join us as a Host/Host, where your dedication to hospitality will shine through every interaction!
About the job Citadines Trafalgar Square is seeking a confident Head Housekeeper to become part of our Team. Our properties operate 24/7; therefore, the department works on an early and late shift, on a rotating basis. You will report to the Residence Manager, supporting towards providing our guests with memorable experiences of the city. As Head Housekeeper, you will be responsible for: Leading the Housekeeping Team, managing both employees and external workers through our outsourced partners, ensuring that the standards of cleaning, hygiene, stock control and staffing are maintained Planning, organising and supervising the cleaning services within the property Dealing with suppliers, trade associations, outsourced partners, ensuring linen, uniform, consumable and staff costs are within budget Being responsible for departmental communications Managing reporting and budget for the Housekeeping Team To be successful in the role of Head Housekeeper, we require: Previous supervisory or managerial experience Ability to lead and develop teams Ability to bring the guest experience to life throughout the hotel Willingness to learn and work with IT systems quickly A good command of English is essential, a second language is advantageous This is your opportunity to be part of our team as a Head Housekeeper. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us Citadines is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Trading as: Citadines by The Ascott Limited Required skills: Leadership Skills, Time Management, Decision Making, Customer Service, Multitasking, Organisation Skills, Attention to Detail, Customer Focus, Communication Skills, Problem Solving Salary discussed at venue Department: Housekeeping Language required: English. The company At The Ascott Limited, we believe that our guests can be anywhere in the world, and still feel right at home. With a suite of accommodation options that spans serviced apartments & hotels, coliving properties, as well as independent senior living apartments, our guests can count on us for that sense of comfort and familiarity, be it for a short stopover or a new space to call their home. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. This year, Ascott marks 40 years in hospitality service. Growing from strength to strength, powering up through new alliances and transforming challenges into triumphs, Ascott is trailblazing tomorrow and charting a new future of growth. Hear from Ascott’s past and present leaders as they share about their experiences in this tribute video, having witnessed Ascott’s growth to become truly Unlimited.
Job Title: Marketing Executive Location: 163 City Road, London, EC1V 1NR Job Type: Full-time, On-site Salary: £35,000–£42,000 per year + bonuses TANG TECHNOLOGY CONSULTANCY LTD is a professional consultancy firm specialising in tailored information and technology advisory services across multiple industries. Our mission is to support SMEs and corporate clients in improving their IT systems, enhancing cybersecurity, and adopting cloud-based solutions for greater efficiency and resilience. With a team of experienced consultants, we deliver services ranging from IT system assessments and network optimisation to data backup solutions and migration planning. As part of our continued growth, we are now seeking a Marketing Executive to join our team. This role will play a key part in strengthening our market presence and ensuring that our consultancy solutions are effectively delivered to our clients. Key Responsibilities: -Develop and implement marketing campaigns that position the company as a trusted IT consultancy partner. -Create thought-leadership content, such as industry insights, white papers, and case studies, showcasing successful consultancy projects. -Conduct detailed market research on IT services, cybersecurity, and digital transformation sectors, identifying growth opportunities. -Support consultants in preparing client-facing proposals and tailored presentations, ensuring materials align with client needs. -Manage the company’s digital presence, including website updates, newsletters, and LinkedIn campaigns, to enhance client engagement. -Track marketing KPIs such as lead generation, campaign reach, and conversion rates, producing monthly performance reports. -Assist in organising seminars, webinars, and client workshops to promote the company’s consultancy expertise. Candidate Profile: -Previous marketing experience, preferably within consultancy or B2B services. -Strong written communication skills, capable of producing persuasive and professional materials. -Analytical mindset with experience in digital marketing tools, SEO, and CRM systems. -Ability to manage simultaneous campaigns under tight deadlines. -Creative, strategic, and client-focused approach to marketing.
Bart & Taylor are a collection of award-winning, premium boutique bars and restaurants, spanning from London to the north of England, each with their own unique concept and style. Due to an internal promotion, we are now looking to speak to Assistant Managers to join our team at Fern, Croydon. Fern is a premium 'all-day' sharing plates concept, opening for lunch and dinner 7 days a week. Plus, Saturday Brunch, and Sunday Roast. In addition, Fern boasts a drinks program that rivals some of the best bars in the country. Fern is located next to East Croydon train, bus and tram stations. Making it ideal for commuters from surrounding areas. The successful candidate will have reasonable relevant experience of helping manage a premium restaurant or bar and will possess the personality traits and skills needed to deliver an outstanding guest experience, manage a profitable business, and lead a happy, effective, and well-trained team. We are looking for hands-on managers who lead from the front, and don’t shy away from getting involved. Job Role: • Aid the General Manager in the day-to-day running of the business and be an integral part of the senior leadership team., • Take accountability for aspects of the business with personal KPIs and delegated tasks., • Recruit, train and retain your team, • Deliver an exceptional and consistent guest experience, • Have input on menus, suppliers, events, and new ways of working, • Maximise profitability at every level of the business whilst maintaining high standards., • Ensure full adherence to all food safety, fire, licensing, and H&S procedures, • Implement company processes and systems Benefits Include: • Up to £16ph inc Service Charge, • Free meals when you’re at work, • Discounted food and drinks in our restaurants for you and your loved ones, • 28 days’ holiday, • Internal and external training from industry experts, • Site and company events, • Regular incentives and rewards, • A realistic pathway to progression in an expanding company
Core Responsibilities Logistics and Operations: Manage timetabling, room bookings, resources, and staffing for examination sessions. Facility Management: Ensure the test centre meets client and organisational standards for facilities and operations. Staff Management: Oversee the performance, training, and staffing levels of centre staff and invigilators. Candidate Support: Provide excellent customer service to candidates, assisting them with queries and directing them during tests. Procedure and Compliance: Ensure that all examination procedures and safeguarding policies are strictly followed. Administration and Reporting: Handle exam entries, maintain centre documentation, and report on centre performance to senior management. Problem-Solving: Deal with examination irregularities, resolve candidate queries, and handle any issues that arise during testing. Promotion and Marketing: Promote the activities and mission of the test centre to attract more candidates Key Skills and Experience Administrative Skills: Experience in administrative systems and knowledge of Microsoft Office packages are essential. Organizational Skills: Strong organisational, planning, and time management skills are crucial for handling complex logistics. Communication: Excellent verbal and written communication skills are needed to interact with candidates, staff, and management. Customer Service: A sound knowledge of customer service principles and practices is required to provide a positive experience for candidates. Problem-Solving: The ability to identify and resolve issues efficiently and effectively. Attention to Detail: Accuracy is vital for managing exam entries and ensuring compliance with procedures. Flexibility: A flexible approach to work is often necessary, as some roles may involve weekend work. Problem-Solving: Analytically identifying and resolving technical challenges. Communication: Effectively conveying technical information to both technical and non-technical audiences. Project Management: Planning, organising, and managing IT projects to achieve goals. Creativity: Generating innovative solutions to technical problems. Adaptability: Staying current with rapidly evolving technology and learning new tools
Hotel Receptionist – 4* Boutique Hotel Kings Cross Born in 2019, The Gyle Hotel is a unique residential hotel located in the colourful borough of Camden. The property offers the opportunity to immerse yourself in one of London's most historically curious neighbourhoods as we welcome our guest to Argyle Square and this beautifully unique, cosy and personalised travel experience. The Gyle possess 33 keys with every room having solid oak flooring, vintage mirrors, Scottish textiles and many more lovely features. We are now ready to enlarge our family and are looking for an experienced Hotel Receptionist, experienced with the role using Rezlynx (PMS system). The receptionist will be working on-site 5 days a week, managing check-in & check-out, reservations via calls and emails, always maintaining a fast correspondence with guests, and assisting as promptly as possible. The ideal candidate will be passionate, well presented, extremely knowledgeable, and passionate about 5-star service and guest journey. The role reports directly to the Cluster Hotel Manager and requires someone with superb organisation and communication skills. It is essential to ensure the department is adequately briefed at all times so communication is key. The Hotel Receptionist will: · ensure arrivals, check-in & check out are managed smoothly and efficiently to the highest customer service level · be a system superuser, updating guests’ history accordingly and understanding very well the management of room rates · be extremely knowledgeable in regards to the company services, standards & products · commercially and financially astute · flexible on working hrs and duties · have a great eye for details and will maintain guests’ record up to date at all time · provide exceptional customer service and unforgettable experience If you are looking for a vibrant yet high-end operation, no need to look any further. Apply today and begin a new adventure with us.
About the job Job Description The Lounge Supervisor at Heathrow Airport will focus on the Front of House operation whilst the Lounge is open and liaise with the kitchen to ensure all the required standards are met at all times. They will also support all management areas of the operations too when required. Also, the Lounge Supervisor will be expected to be part of the FB service delivery and attend to passengers as part of the attendant team. Managing the rostering for all catering staff (including kitchen staff) Managing time sheets/payroll management Ordering of food and drinks and sundries through Do & Co ordering system. Liaising with the Lounge Manager and Supervisors Liaising with laundry regarding Lounge linen Ordering cleaning supplies Performance management and training of all staff Investigating customer complaints Completing daily audits and maintaining stock control Ensuring food temperature is adhered to as per H &S regulations Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Minimum 3 years’ experience as a Supervisor in hospitality industry Ability to lead and motivate staff, delegate tasks effectively, and manage team dynamics. Strong focus on providing excellent service to guests, addressing their needs, and resolving complaints. Effective verbal and written communication skills to interact with staff, management, and guests. Ability to quickly identify issues and develop solutions to enhance operations and guest experiences. Strong organizational abilities to manage multiple tasks, schedules, and priorities efficiently. Keen eye for detail to ensure the lounge is clean, well-presented, and meets high hospitality standards. Skills to manage time efficiently, ensuring that service levels are maintained and that tasks are completed in a timely manner. Understanding of budgeting, inventory control, and financial reporting to manage the lounge's profitability. Familiarity with menu offerings, beverage pairings, and food safety regulations. Ability to handle conflicts among staff or with guests diplomatically and effectively. Ability to work collaboratively with other staff members, fostering a positive work environment. Skills in training new staff and providing ongoing development opportunities for team members. Flexibility to adapt to changing situations, guest needs, and operational demands. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: £14.00 per hour Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Reception Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
Job Title: Waitress/Waiter Job Summary: We are seeking a friendly, attentive, and customer-focused Waitress to join our team. The ideal candidate will provide excellent service to guests, ensure a welcoming dining experience, and maintain a clean and organized environment. Key Responsibilities: Greet and seat customers in a warm and professional manner. Present menus and provide detailed information when asked. Take food and beverage orders accurately and promptly. Serve food and drinks efficiently while ensuring customer satisfaction. Check on customers regularly and handle requests or concerns with professionalism. Process payments (cash, credit, or POS system) and issue receipts. Maintain cleanliness of tables, dining area, and service stations. Follow health, safety, and sanitation guidelines. Work closely with kitchen staff and other team members to ensure smooth service. Requirements: Previous experience as a waitress, server, or in customer service (preferred but not always required). Strong communication and interpersonal skills. Ability to multitask and remain calm under pressure. Good memory and attention to detail. Professional appearance and positive attitude. Willingness to work flexible shifts, including evenings, weekends, and holidays. Compensation & Benefits: Competitive hourly wage + tips Staff meals provided
About the job Job Description Working hard to ensure that consistent, quality products are produced following all DO & CO standards Being a role model, leading a team and producing pastry according to the Head Pastry Chef/ Pastry Sous Chef schedule Insure of job pride and ownership and motivate the team to have the ability to adapt to stressful situations and deal with any emergencies or last-minute changes to production Planning production to the daily schedule and ensuring the exceptional DO & CO quality is maintained at its highest level with maximum efficiency in accordance with DO & CO regulations as set by the Quality Assurance team Coordinating, planning, and participating in the production, preparation, and presentation of meals in adherence to the menu specifications Checking daily inventory control and proceeding final ordering requests to the Purchasing team Forward, strategic thinking individual always looking to exceed targets and expectations of the unit whilst maintaining the collectiveness of the team and culture of DO & CO (OTIF performance is maintained) Monitoring wastage and ensuring processes are in place to keep food cost under control Understanding and ensuring operations adhere to all SOP’s and ALL relevant Critical Control Points, Health and Safety, Food safety and all legal requirements Ensuring the effective implementation of all policies and procedures, ensuring their consistent and compliant application Constantly performing quality control checks to ensure specifications are met on all produced pastry Maintaining good working relationships with all DO & CO family members Defining systems of working to ensure quality of product, problems are resolved with solutions and continuous improvement initiatives are instigated Taking responsibility for all your actions, support your team, and celebrate successes as a family Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Demonstrated experience as a Pastry Chef de Partie with proficiency in managing multiple sections within a high-volume kitchen environment. Exceptional knife skills, ensuring precision and efficiency in pastry preparation. Ability to conceptualize and design unique pastry items that reflect current trends and cater to various dietary preferences. Proficiency in a wide range of pastry techniques, including but not limited to tempering chocolate, making custard, mouse, and preparing various pastry doughs Meticulous approach to measuring ingredients, decorating pastries, and presenting finished products to ensure consistency and quality. Experience in airline catering is advantageous, though not a prerequisite. Proven ability to thrive in fast-paced culinary settings, maintaining composure and productivity under pressure. Ambitious and driven to create and deliver high-quality pastry dishes that exceed guest expectations. Excellent communication skills in English, facilitating effective collaboration within a diverse team. Strong team player, contributing positively to a cooperative work environment. Flexibility in work availability is crucial, as the Production Kitchen operates seven days a week, including evenings, weekends, and public holidays. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: £31,000.00 per year Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Pastry Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
Welcome to Shanghai Me London, a glamorous dining destination bringing the elegance and excitement of 1930s Shanghai to the heart of Mayfair. As part of the renowned Fundamental Hospitality group, we are passionate about delivering unforgettable experiences through exquisite cuisine, exceptional service, and stylish ambiance. The Role We are looking for an experienced and charismatic Cocktail Waiter/Waitress to join our team. This role is perfect for someone who thrives in a fast-paced luxury environment, takes pride in delivering top-tier service, and understands the nuances of guest satisfaction. Key Responsibilities Deliver an outstanding, personalised service to each guest. Prepare and maintain your section, ensuring it is immaculate and guest-ready at all times. Possess and demonstrate extensive knowledge of Shanghai Me’s concept, menu, and brand standards. Engage with guests professionally, taking orders with attention to detail including dietary requirements. Ensure seamless communication with runners, the bar team, and management. Maintain a clean, well-stocked waiter station and ensure equipment is polished and ready. Accurately manage orders and payments using the POS system. Support management with guest feedback and service improvements. What We’re Looking For Previous experience in high-end or luxury hospitality is essential. A confident and engaging personality with excellent communication skills. Strong attention to detail and a commitment to delivering the highest standards. A proactive, hands-on approach and a genuine passion for hospitality. Flexible availability including evenings and weekends. Why Join Us? Work in one of London’s most exciting hospitality venues. Be part of a fast-growing, international group with excellent career progression opportunities. Enjoy a competitive salary and generous service charge. Staff meals, training programmes, and wellness initiatives. A supportive, stylish, and multicultural team environment.
Citadines Barbican is seeking a confident Night Receptionist to become part of our Front Office Team. Our properties operate 24/7. Night shifts are 11pm to 7.30am. Please note this is a part time position, 24 hours per week. You will report to the Front Office Manager, supporting towards providing our guests with memorable experiences of the city. As Night Receptionist, you will be responsible for: Offering a warm welcome and departure experience to our guests, managing expectations by constantly seeking opportunities to personalise their needs, travel purposes, plans, etc Managing night operations by checking arrivals and departures reservations, missing bookings, payments, and any rate discrepancies Taking initiative in accommodating the customers’ needs in a resourceful manner Being pro-active in the learning and development of administrative tasks, procedures, processes and standards and ensure correct practice Ensuring that End of Day reports and night auditing sheets are completed to the required standard and take responsibility in providing full handovers to all relevant parties/shifts. To be successful in the role of Night Receptionist, we require: Excellent guest engagement skills Ability to bring the guest experience to life throughout the hotel Willingness to learn and work with IT systems quickly Ability to communicate and organise yourself in line with different guest expectations A good command of English is essential, a second language is advantageous This is your opportunity to be part of our team as a Night Receptionist. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us Citadines is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Trading as: Citadines by The Ascott Limited Required skills: Communication, Time Management, Customer Focus, Customer Service, Multitasking, Organisation Skills, Attention to Detail, Problemm Solving, Team Work £16960.00 per annum Departamento: Recepción Sobre ti Idioma requerido: Inglés. La empresa At The Ascott Limited, we believe that our guests can be anywhere in the world, and still feel right at home. With a suite of accommodation options that spans serviced apartments & hotels, coliving properties, as well as independent senior living apartments, our guests can count on us for that sense of comfort and familiarity, be it for a short stopover or a new space to call their home. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. This year, Ascott marks 40 years in hospitality service. Growing from strength to strength, powering up through new alliances and transforming challenges into triumphs, Ascott is trailblazing tomorrow and charting a new future of growth. Hear from Ascott’s past and present leaders as they share about their experiences in this tribute video, having witnessed Ascott’s growth to become truly Unlimited.
Governance, Risk, and Compliance (GRC) is the backbone of operational integrity. As an Entry-Level GRC Analyst, you’ll help organisations stay aligned with regulations like GDPR and FCA guidelines within fintech, while learning how to map risk, enforce controls, and build trust across systems. No technical background required—just clarity, curiosity, and a willingness to learn. What Montura Offers Montura isn’t just a recruiter, we’re your strategic partner in GRC career development. • CV Tailoring – Position your experience for compliance-led roles, • Interview Coaching – Practice real-world questions with tactical feedback, • Learning Guidance – Curated resources to build your regulatory fluency, • Post-Hire Support – Share anonymous feedback on your work environment; we’ll advocate for improvements with your employer What You’ll Be Doing • Support internal audits and compliance reviews, • Assist with GDPR documentation, data mapping, and privacy impact assessments, • Maintain risk registers and control logs, • Help draft policies and operational SOPs, • Collaborate with legal, tech, and operations teams to embed compliance into workflows, • Monitor regulatory updates and support remediation efforts Requirements Knowledge & Experience: • 0–2 years in compliance, audit, legal, or IT support roles, • Basic understanding of GDPR, ISO 27001, or FCA principles (training provided), • Interest in risk management, data protection, and ethical governance Skills • Proficiency in Excel, Word, and PowerPoint, • Strong written communication and documentation skills, • Ability to learn quickly and work across teams, • Detail-oriented mindset with a proactive approach Certifications (Optional but Valued) • GDPR Foundation, ISO 27001 Intro, AZ-900, or AWS Cloud Practitioner Apply Now! whether you looking for a career chance or you're fresh out of university please send your CV or you have any questions or want to express your interest, feel free to contact us at. We're looking forward to your message. Confidentiality & GDPR Alignment Montura operates with strict confidentiality protocols. All candidate data is handled in full alignment with UK GDPR standards, and we never share personal information without explicit consent. Your privacy, integrity, and trust are foundational to how we operate.
LIFE AT CLAYS Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’ve been named one of the UK’s Best Workplaces 2025 by Great Place To Work UK! We’re all about creating a workplace filled with integrity, fun, and teamwork. But don’t just take our word for it, here's what our Clayers have to say: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” If you’re looking for a role where you can grow and be part of a dynamic, fun-loving team, join us as we make history, one shot at a time! CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Safety first. It’s our responsibility to protect our people, our guests, and our business. We make decisions that create an environment where everyone feels safe, respected, and supported. AMAZING EXPERIENCE - We deliver an amazing experience by going above and beyond what's expected, obsessing over the detail, making thoughtfulness a priority, and ensuring every guest and colleague feels seen, valued, and truly celebrated. LASTING - Lasting means creating impact that goes beyond the moment. At Clays, the choices we make must meaningfully contribute to a lasting impression, for our guests, our people, our planet, and our brand. SUMMARY OF POSITION What's the Gig, you ask? Clays floor teams are collaborative, consisting of a group of highly skilled individuals who are heavily cross trained. Here at Clays, we offer a unique experience and therefore, have a unique role and requirements, this is where our Shoot Captains come in. Our Shoot Captains are the soul of our competitive socialising experience. You will bring the Clays experience to life for our guests. We are looking for exuberant individuals with big personalities who always bring fun and positive energy to our atmosphere. You will run a section of our gaming pegs and control the guests entire journey for multiple groups throughout the operation. Previous hosting and serving experience will really help you in this role. You will be expected to introduce the game, set guests up on the system and get them started. Show them how to use our Food & Beverage kiosks and support them with placing food and drinks orders. Moreover, you will ensure that they are looked after with our 12 steps of service, covering every stage of their experience. You will understand our bookings system and learn how to manage the entire bookings journey and you will actively engage in serving duties, coordinating with the bar and kitchen to ensure timely delivery of food and beverages to all tables in your designated section. Additionally, you will be responsible for ensuring that service is efficiently provided to all gaming pegs in your section. You will be a critical piece of the front of house team, always looking for opportunities to enhance the guest experience, giving hints, tips and recommendations, driving peoples competitive spirit and helping them engage with the game. As a Shoot Captain, you should be able to develop a rapport with the guest throughout their entire experience. You will ensure guests leave with a smile, remembering your name, and eagerly anticipating their next visit. DUTIES & RESPONSIBILITIES Your role will include but may not be limited to the following responsibilities; • You will be highly competent with our booking system, • On occasion you may run the reception and bookings for the service, • You will support the events team with group reservations, • You will be crucial to the smooth success of our corporate events, • Handle face to face customer enquiries as well as telephone and email queries in a polite, professional manner., • When running a section of gaming pegs you will be required to deliver the full 12 steps of the game and Food & Beverage service., • You will serve food and beverage in a professional manner, ensuring a high level of customer service, • Able to flex your skills across our multiple front of house roles SKILLS, DESIRED QUALIFICATIONS & ATTRIBUTES • Host or hospitality reception / bookings management preferred but not essential, • Previous food and beverage service experience, restaurant or bar, • Always looking for opportunities to improve your knowledge and abilities, • Passionate about hospitality and creating amazing experiences, • A keen eye for detail with excellent written and verbal communication skills, • Ability to build lasting relationships with colleagues and clients, • Honest with strong moral principles, • Take initiative, can solve problems calmly and work well under pressure, • Someone who really enjoys interacting with people, • Love and engage with incredible food and beverage WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £12.50 per hour as well as weekly Tronc service charge distribution. Other great benefits include: • Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service., • Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family., • Paid Breaks: We value your time and ensure you’re compensated for your breaks., • Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP., • Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays., • Celebration Day: An additional paid day off each year to celebrate something meaningful to you., • Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service., • Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme., • Volunteer Day: A paid day off annually to give back to your local community., • Birthday Gift: Choose a special gift to celebrate your birthday., • Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you., • Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme., • Hospitality Discounts: Access exclusive discounts via Hospitality Rewards., • Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.
About Us: At ARRO Coffee, we bring the vibrant soul of Italy to the heart of Central London. Our five cafés are known for artisan coffee, freshly made Italian-inspired food, and a warm, welcoming atmosphere. Whether it’s a quick espresso or an office coffee delivery, we’re passionate about creating memorable experiences. Job Description: We are looking for a passionate and skilled Barista to join our team at ARRO Coffee. As a Barista, you will play a crucial role in delivering outstanding customer service and crafting high-quality coffee beverages. Your expertise and enthusiasm for coffee will contribute to creating memorable experiences for our customers. If you have a genuine love for coffee and enjoy working in a dynamic, customer-focused environment, we’d love to hear from you! Benefits: Competitive hourly wage: £12.30 – £13.80 per hour. Complimentary meal during full shifts. Generous employee discounts. Referral programme with potential to earn up to £250. Company pension. 28 days of holiday. Eligibility for the Store Bonus Scheme. Opportunities for career advancement and professional development. A dynamic, supportive, and fun work environment. Other Details: Experience: Required. Languages: English required. Employment: Full-time Schedule: Working days are Monday to Sunday, with shifts scheduled to ensure coverage throughout the week. Key Responsibilities: Customer Service: Greet customers warmly, take accurate orders, and provide friendly and attentive service. Handle cash transactions and operate the POS system to process payments accurately. Address customer enquiries, concerns, and feedback with professionalism and empathy. Coffee Preparation: Prepare and serve a variety of coffee and espresso-based drinks following ARRO’s recipes and quality standards. Use coffee equipment effectively to ensure consistency and excellence in every cup. Food Service: Serve food items such as pastries, sandwiches, and salads, ensuring presentation and quality. Maintain a high standard of hygiene and food safety during the handling and preparation of food items. Cleanliness & Organisation: Maintain cleanliness and organisation in the café, including cleaning equipment, cups, cutlery, trays, and sanitising work surfaces. Restock supplies as needed to ensure smooth operations. Team Collaboration: Work collaboratively with team members to ensure efficient café operations and a positive work environment. Requirements: Previous experience as a Barista or in a similar customer service role. Strong knowledge of coffee preparation techniques and espresso equipment. Excellent communication and interpersonal skills. Positive and proactive attitude, with the ability to work in a fast-paced environment. Strong attention to detail and commitment to maintaining high standards of quality and cleanliness. Flexibility to work varied hours, including early mornings, evenings, weekends, and holidays. Join Us: If you’re excited about delivering exceptional coffee and creating memorable experiences for our customers, apply now to become a part of the ARRO Coffee team. We look forward to welcoming you!
A Neighbourhood Italian restaurant in Marylebone, it is on the lookout for the best in hospitality to enjoy our team. We have an opportunity for a confident and out outgoing restaurant waiter waitress, passionate about customer service, our service be responsibility to take order and assisting with the promotion and development of the business. Starting with a warm and friendly welcome, Our waiter, Waitress and guest ensured have a fantastic dining experience. Responsibilities: -Welcome everyone with a smile and make them. • Deliver excellent levels of customer service ensuring all the guest enjoy unique and memorable experience., • Strive to make every customer a repeat customer by remembering names and personalising their experience., • Accurately process food and drinks order through the till system., • Complete set up, handover and close it down duty to a high standard. Requirements: Our restaurant server will: • Be passionate about customer service., • Be immaculate presented., • Be strong team players., • Need to have the right to work in UK. Company benefits: • 30% in discount in our restaurants., • Free meal on duty, drinks after work., • Pension scheme., • monthly price for the employer of the month.
As Reservation Manager, you are the first impression of Osteria Angelina — the voice, the tone, the sense of welcome. You’re not just managing bookings; you’re shaping the guest experience before they even walk through the door. You’ll own the reservation system, manage guest communications, build relationships with regulars, and help the restaurant operate like a perfectly tuned machine. You’ll be part of the management team, feeding into strategy, logistics, and guest satisfaction and most importantly, bringing energy, warmth, and genuine hospitality to everything you do. About You Confident and in control – you understand what it means to own your space A natural communicator – warm, clear, articulate, and genuinely guest-focused. Organised, sharp, and system-savvy – you like things clean and efficient. A people person who builds rapport and remembers the little things. Calm under pressure – especially during busy times and high-volume bookings. System Management + Efficiency Manage and optimise the reservations platform (SevenRooms or Triple Seat) Track booking trends, pacing, and capacity to maximise smooth flow and covers Work closely with the GM, floor managers, and kitchen on daily planning Support walk-in management and waitlists during service times Collaboration + Culture Lead and train hosts and receptionists on tone, standards, and presence Be present during peak shifts to support front desk and greet key guests Represent the soul and energy of the brand through every touchpoint Reservations Manager Requirements Previous experience in a reservations or front-of-house management role Comfortable with reservation platforms (SevenRooms) Good knowledge of floor plans, cover management, and guest communication Strong written and verbal English A love of good food, good wine, and great people.
About the job Job Description Build robust and sustainable individual relationships with all levels of contact within the Customer organisation, with positive and pro-active Customer Engagement, acting as an ambassador for the company and covering all aspects of our group trading. Understand the company’s contractual deliverables ensuring customer expectations are met or exceeded through the delivery of a high level of customer service and compliance. Support in effectively implementing and communicating account plans and activities. Attend all (relevant) internal and external meetings with the client while acting as an interface between all internal functions – operations, health and safety, menu development and senior management to drive continuous improvement and innovation. Effectively use data in all aspects of the business and to drive objective decision making Oversee and ensure customer audits (direct or third party) are managed with all internal teams including the customers performance team. Ensure inventory for nominated lines is captured and discussed on a bi-weekly basis with the client, agreeing burn-off or write-off as appropriate. Ensure the timely distribution of customer instructions and other relevant information as required within the company monitoring internal teams acknowledge and implement the same. Ensure the timely investigation and response to all customer complaints, delays, and other incidents with service impact Assist the Senior Account Manager to ensure trials are coordinated with clear objective, success criteria and measurements. Capturing action points and coordinating corrective action plans and/ or commercial impact for presentation back to the client. Oversee and ensure the accurate performance data capture against contractual KPIs, flagging trends to Process Owners and Customer and Product director, especially around OTP and safety issues. Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Strong airline industry experience or demonstrable relevant industry experience (catering, logistics, retail, hospitality, operational) Demonstrable account management / customer services experience Strong interpersonal skills to build good customer and group company relationships Good presentation and team leadership skills Passion for providing excellent customer service Basic Food Safety and Hygiene understanding Ability to think strategically and commercially Strong analytical and numeracy skills Process driven and comfortable with complex data requirements Developing skills in forward planning with experience of Project Management related work Proficient IT skills, including Microsoft Excel, Word, and PowerPoint – with an ability and/or willingness to learn other systems as required. Experience in Paxia system highly desirable. Effective communicator with excellent written and verbal communication skills in English. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive salary based on experience Training and qualifications needed to perform your duty including Food Safety Qualifications Access to CIPD to expand your skills and knowledge Free on-site staff meals On-Site role Pension scheme Salary reviews in line with personal performance Opportunity to travel and work at DO & CO events nationally and internationally. Enjoy perks by referring your friends through our Refer a Friend Scheme A business where you can have a real impact, we’re not afraid of new ideas! The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Account Management Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
This role involves operating day to day customer needs through calls, walk-in, booking, enquiring, ordering, give a full support for Caffe Concerto branches and customers of branches. · Taking day to day calls efficiently by follow caffe concerto Standards. · Serve walk-in customers and branch customers enquiry. · Give full rapid support for branch enquires. · Precisely handling customer orders, keep team updated of any other changes, Report, inform, for all stakeholders any changes of customer order for purpose of keep a product fresh and deliver on exact time. · Ensure customer matters or issue to be solved in high efficiency, with a priority. · Able to control pressure and ensure the customers leave satisfied either way. · Effective communication skills to handle Various situation. Either related to customers, or inform, clarify orders to productions to meet exactly customer expectations. · Cross-selling skills to reflect wide image about other caffe concerto model. · Ensure receive daily orders within cut of time with no missing, through follow up and communicate with the branches managers. · Daily payments and orders are reconciled on both dispatch and system with no shortage. Skills and Requirements: Previous experience on Telesales, Customer Service preferable. Excellent Communication skills, and Telephone manner are required. Essential Sales skills would be an advantage.
As Head of Food & Beverage, you'll lead all F&B operations at Hart Shoreditch – from breakfast service and the lobby bar to events, restaurant, and in-room dining. You’ll balance strategic thinking with hands-on leadership, creative vision with commercial discipline. This role requires someone who can bring a sense of style, purpose, and cohesion to every F&B touchpoint across the hotel. You’ll collaborate closely with the GM to drive guest satisfaction, lead commercial planning, and cultivate a strong team culture. The ideal candidate will have a background in lifestyle-led F&B venues, with experience in concept development, service delivery, financial control, and event execution. Leadership & Culture ● Lead the F&B team with confidence, clarity, and a guest-first approach ● Inspire creativity across menus, service style, and programming ● Build an inclusive, supportive & creative culture that reflects the spirit of Hart Shoreditch Operations & Standards ● Drive revenue through strategic management of commercial initiatives with the leadership team. Your creativity will inspire the team to deliver beyond set expectations. ● Have a firm grip on the P&L and take ownership over the costs of the business, always striving to find efficient solutions whilst keeping the quality high and the experience top notch. ● Work closely with the Head Chef on menu development and to ensure food quality and consistency is always where it should be ● Oversee day-to-day F&B operations, including restaurant, bar, in-room dining and events. ● Ensure consistent service quality and presentation across all outlets ● Maintain compliance with H&S, licensing, food hygiene, and financial protocols ● Manage systems including POS, stock, reporting, and rotas Commercial & Financial ● Drive revenue through creative F&B strategy, programming, and offer design ● Monitor COS, labour, and operational costs – target profitability across all services ● Support budgeting, forecasting, and P&L accountability in partnership with GM
Sous cheg – Heard. Soho (Flagship Opening) Premium burgers. Fresh ingredients. Consistent standards. Heard is the most talked-about name in London’s fast food scene, created with 2 Michelin-starred chef Jordan Bailey. Our first site in Borough launched in February 2025 to rave reviews — now, we're opening our flagship in Soho, and we're looking for a Head Chef to lead it. This is your chance to take ownership of a brand-new kitchen, build your brigade from scratch, and set the standard for what fast food should be: fast, fresh, and uncompromising on quality. In Your First 12 Months, You'll... Launch the Soho kitchen to spec and on schedule, delivering a fully operational kitchen with prep, service, storage, food safety, and communication systems in place ahead of opening Hire and onboard a full brigade, including all line chefs and prep roles, with clear responsibilities, trial shifts completed, and training plans delivered before launch Train all team members to deliver the Heard food standard, achieving consistent plate execution within four weeks of opening across every service period Run the pass with full control, ensuring all revenue streams (dine-in, delivery, takeaway) hit speed, quality, and presentation targets daily Write and implement kitchen SOPs across service, cleaning, stock, allergen handling, and prep — fully embedded and signed off by week two of trading Deliver food cost margin within target range by month two, using Heard systems to monitor usage, track waste, and adjust ordering in real-time Achieve and maintain a* 5 Health & Safety rating at first inspection through fully documented food safety procedures and ongoing team compliance Collaborate daily with the General Manager to analyse service performance, adjust rota needs, and drive daily prep and recovery standards Review and improve kitchen systems and workflows quarterly, in collaboration with Jordan Bailey, ensuring the operation evolves with service demands
Job Purpose We are seeking a skilled IT Technician to support the daily IT operations of our construction company. The role involves providing technical support to office staff, site-based teams, and project managers to ensure smooth running of IT systems across multiple projects and locations. Key Responsibilities Install, configure, and maintain computer hardware, software, networks, printers, and mobile devices. Provide first-line and second-line IT support for office and on-site employees. Manage and troubleshoot issues with project management software, CAD tools, and construction-specific applications. Support remote working setups and connectivity for site engineers and managers. Ensure data security, backups, and compliance with IT policies. Maintain and monitor servers, cloud systems, and company-wide networks. Set up IT infrastructure on new construction sites (internet, routers, access points, cabling). Liaise with external vendors and service providers when needed. Document IT procedures, asset inventories, and user guides. Provide training and guidance to staff on IT systems and best practices. Skills & Qualifications Diploma/Degree in IT, Computer Science, or related field (or equivalent experience). Proven experience in IT support, preferably in construction or engineering environments. Knowledge of Windows & Mac operating systems, Microsoft 365, and cloud platforms. Networking knowledge (LAN/WAN, Wi-Fi, VPNs, firewalls). Strong problem-solving skills and ability to work independently. Excellent communication skills to support both technical and non-technical staff. Full UK driving licence (preferred, as site travel is required). Mobility Requirement This role involves travel to different construction sites to set up and maintain IT systems in site offices and temporary facilities. Benefits Competitive salary package Opportunities for training and career development Company pension scheme On-site
A jewelry sales associate performs different functions to ensure customers are happy with their purchases. The job description example below shows major jewelry sales associate duties, tasks, obligations, and responsibilities commonly assigned to them by most store managers: Greets and meets customers on arrival at the shop Listens attentively to a customer’s needs and gives explicit explanation to satisfy such a customer Presents the customer with the needed jewelry and provides information, such as pricing; and gives a discount if need be Helps customers to wrap and bag their purchases Provides pricing information to the cashier alongside the weight of the items purchased Helps to facilitate payments after every purchase Takes charge of all the inventories in the shop by entering them into the computer system Helps in the daily display of A jewelry sales associate performs different functions to ensure customers are happy with their purchases. The job description example below shows major jewelry sales associate duties, tasks, obligations, and responsibilities commonly assigned to them by most store managers: Greets and meets customers on arrival at the shop Listens attentively to a customer’s needs and gives explicit explanation to satisfy such a customer Presents the customer with the needed jewelry and provides information, such as pricing; and gives a discount if need be Helps customers to wrap and bag their purchases Provides pricing information to the cashier alongside the weight of the items purchased Helps to facilitate payments after every purchase Takes charge of all the inventories in the shop by entering them into the computer system Helps in the daily display of all items that are available for sale in the shop Entertains customers and answers questions respectfully Ensures regular increase in sales of jewelry products We prefer who speak Romanian, Moldavian language. Please don’t apply if you don’t know following language we require. Best regards
Job Description: Taking an active role in the ongoing development of operational ability in Cell & Gene Therapy logistics, to ensure the highest levels of customer service, commerciality, quality & satisfaction. Reporting to the Cell & Gene Operations Lead, this person will be responsible for successfully supporting the Cell & Gene Operations Team. Main Duties and Responsibilities: 1. Responsible for successfully supporting the Cell and Gene team with daily operations and liaise with the Control Tower Coordinators as it relates to cell and gene shipments., 2. Utilize technology to provide enhanced monitoring, management and control of shipments as required, 3. Collaborate with LSPs, Branches and Depots to arrange and coordinate shipment solutions, 4. Preparation, Placement, control and arrangement of appropriate packaging (Controlled temperature shippers & LN2 Dry shippers), equipment (GPS tracking devices, Temperature monitors) and trained operatives are according to Cell & Gene project specifications-COPs or SOPs., 5. Coordinating and Dispatching drivers for collections and deliveries ensuring that they are on time, and they adhere to the clients’ expectations regarding documentation – GDP requirements., 6. Work with the regulatory team to ensure trade compliance for all Import and Export shipments, 7. Book shipments with Airlines (Create MAWB) and Integrator to ensure best routing solution for all Cell & Gene shipments, 8. Ensure proper handling and storage of all Cell & Gene shipments with Airlines and Ground handling facilities, 9. Label and prepare shipments for Export (some heavy lifting may be required) and ensure that a driver is dispatched to meet the airline cut-off time for international shipments., 10. Ensure Marken’s Maestro system performance compliance with all necessary data entry and confirmation of key milestones (departure, arrival, customs clearance, etc.) for all Cell & Gene shipments, 11. Send pre-alerts to for all Cell & Gene shipments with Marken branches and local service providers and ensuring communication to confirm receipt of the pre-alert and shipment instructions., 12. Pre- and Post-flight shipment check and communicate with airlines and handling agents in case of delays or off-loads., 13. Escalate any issues or delays to the Cell & Gene Management Team. UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
About the job Job Description Strong culinary ability by preparing and plating of all food items and you will be handling the à la carte food preparation for the Lounge at Heathrow Airport. You will need to have a strong knowledge of food hygiene and safety and always maintaining a clean and safe kitchen including completing all HACCP requirements in your daily duties. In your role you will handling Halal meat so it’s important that you understand the Halal preparation requirements. Also you will need to have a positive approach with all service staff and lounge management and the ability to supervise the Commis and Kitchen Stewards. Always Ensuring food safety and hygiene Preparation and plating of all food items as per agreed menu specifications Ensuring that all kitchen equipment is used as per Standard Operating Procedures and agreed specifications Ensuring portion control is followed as per the client standards and agreed menu specifications Monitoring and maintaining expiry/use by dates of all food items so that all items offered to passengers are well within expiry Daily orders of food requirements for the next food service period Avoiding wastage of food and beverages through effective requisitions Maintaining kitchen cleanliness together with the stewarding staff to ensure that all aspects of food hygiene are a top priority Maintaining fridge temperatures, monitoring food labels and all other food safety systems stipulated by the Service Provider Items on the agreed food menus that are unavailable are communicated to the service team promptly Play an active role in keeping the whole kitchen environment up to a high level of kitchen hygiene Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Previous experience as a Chef De Partie working on multiple sections Airline catering would be fantastic, although not essential Proficiency in various cooking methods and techniques, including grilling, roasting, and sautéing. Ability to plate dishes attractively and maintain high standards of presentation. Skills in creating and modifying menus to suit seasonal ingredients and customer preferences. Knowledge of accommodating dietary restrictions and preferences, such as vegetarian, vegan, gluten-free, and allergen-aware cooking. Skills in maintaining inventory levels, ordering supplies, and minimising waste. Ability to work under pressure and manage multiple tasks simultaneously, especially during peak hours. Ability to maintain a clean and organized kitchen environment. Strong interpersonal skills for working collaboratively with other chefs and kitchen staff. Ability to communicate effectively with team members and front-of-house staff. Understanding of how to meet guests expectations and enhance their experience in the lounge. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: £31,000.00 per year Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: F&B kitchen Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
Reservations Assistant (1 Year Maternity Cover) 5 Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. We are currently looking for a Reservations Assistant to join our Team. The company benefits our Reservations Assistant will receive are: • 33 days holiday per year (including bank holidays), • Discounted gym membership with Nuffield Health & Gymflex, • Birthday day off, • Monthly well-being days with our Chiropodist, Reflexologist and Masseuse, • Private medical/dental insurance with Bupa, • Cycle to Work Scheme, • Employee Assistance Programme – Hospitality Action, • Free English Classes, • Access to a company doctor, • Eyecare vouchers, • In-house industry training, • Sponsored social events, • Season ticket loans, • Retail discounts with Edenred, • Recommend a friend bonus of £1000, • Staff Accommodation (subject to availability), • 20% Staff Discount at Birley Bakery, • Nursery Workplace Scheme, • Free freshly prepared meals on duty The responsibilities of the Reservations Assistant are: • Answering the main club line and being the first point of contact for callers to the club., • Transferring calls internally, taking messages, and passing on to the relevant department / person., • Taking reservations using SevenRooms, making cancellations, changes and amendments. The Experience & Qualifications required of our Reservations Assistant are: • Experience of working in a luxury hotel, restaurant or private member’s club advantageous, • Excellent phone manner and organisational skills, • Knowledge of SevenRooms booking system, • Ability to multi-task Excellent rapport building and inter-personal skills, • Good IT/Admin Knowledge The working hours • Based at our Head Office in Mayfair, with shifts on a rota basis between Monday-Saturday, • Sundays always off, • This is a maternity cover role, with the potential for a permanent opportunity. The club is closed on Sundays, Bank Holidays and throughout Christmas each year. If you feel that you have the experience and skills to join us as Reservations Assistant at 5 Hertford Street then apply by forwarding your up to date CV together with a covering letter to the link below.
**Job Title: Bar manager Location: NEW High-End Bar/Lounge, Chiswick, London Job Type: part time About Us: Exciting new bar and lounge! Located in the heart of Chiswick, our bar/lounge is renowned for its elegant ambiance, exceptional service, and sophisticated clientele. We are seeking a well-presented and professional Hostess to join our distinguished team. If you thrive in a high-end environment and have a passion for hospitality, we want to hear from you. Role Overview: As the Hostess, you will be the welcoming face of our establishment, ensuring every guest receives a warm reception and an unforgettable experience from start to finish. Your role is vital in maintaining the luxurious atmosphere our guests expect. Key Responsibilities: • Warmly greet guests upon arrival and ensure they feel welcome., • Manage reservations and coordinate seating arrangements efficiently., • Present menus and provide initial information about our offerings., • Maintain a pristine and organized reception and seating area., • Collaborate closely with the bar/lounge team to ensure seamless service., • Address guest inquiries and resolve any issues with professionalism., • Uphold the bar/lounge’s high standards of service and presentation. Requirements: • Must be over 25 years of age., • Impeccable presentation and grooming standards., • Previous experience in a high-end hospitality environment is preferred., • Outstanding interpersonal and communication skills., • Strong organizational abilities and attention to detail., • Ability to work flexible hours, including evenings and weekends., • Familiarity with reservation systems is an advantage. Benefits: • Competitive salary and gratuities., • Opportunities for career advancement and professional development., • Work in a vibrant, upscale environment., • Employee discounts on food and beverages., • Prime Chiswick location with excellent transport links., • COMPETITIVE SALARY! Application Process: We are committed to hiring the best and therefore have a strict interview process to ensure our team maintains the highest standards. If you believe you have what it takes to excel in this role, please send your CV and a cover letter detailing your relevant experience and why you are the ideal candidate for this position to - Application Deadline: Join us in delivering unparalleled service and creating memorable experiences for our guests. We look forward to meeting you! Further details will be discussed at the interview stage.
Are you ready to play a vital role in the world of e-commerce logistics? Join our dynamic team as a Warehouse Operative based in Tottenham—part of a growing network supporting operations across multiple locations. This is more than just a job—it’s an opportunity to be at the heart of the online shopping revolution, helping customers receive their orders with speed, accuracy, and care. No Experience Needed – Full Training Provided We welcome applicants from all backgrounds—no prior warehouse experience is required. You’ll receive one full week of paid training to get you up to speed on everything you need to succeed in the role. What You’ll Be Doing As a key member of our warehouse team, your responsibilities will include: Receiving and inspecting incoming goods – Carefully check deliveries for accuracy and quality before logging them into our system. Organising and storing stock – Sort items neatly, label products, and help with inventory management. Picking and packing orders – Use scanners to retrieve customer items, then pack them securely with accurate labels and documents. Shipping and dispatch – Prepare orders for dispatch, liaise with couriers, and ensure timely delivery. Maintaining a clean, safe environment – Keep aisles clear, sanitise workspaces, and follow all safety protocols. Recording and stock control – Use Warehouse Management Systems (WMS) to log stock, conduct audits, and report any discrepancies. General support – Help with returns, stock rotation, basic admin tasks, and onboarding new team members when needed. What You Bring to the Table We’re looking for people who are: Detail-oriented – Accuracy is key when packing and shipping Physically fit – You’ll be lifting, moving, and standing for most of your shift Reliable & team-focused – Strong communication and a positive, can-do attitude Quick to learn – You’ll be trained on systems and processes during your first week Health & safety aware – You understand or are willing to learn safe warehouse practices Bonus if you have: experience using forklifts or pallet trucks (but it’s not essential) Why This Role Rocks No experience? No problem – You’ll be fully trained and supported from day one Earn while you learn – The 1-week training period is fully paid Career progression – Many warehouse staff move into senior or operational roles Competitive pay – Fair hourly rates, shift premiums, overtime, and potential benefits like pensions, life insurance, and wellness programs (location-dependent) Supportive culture – We value teamwork, training, and internal growth Opportunities to relocate – Tottenham is just the beginning—there are openings across our wider network Ready to Join Us? If you’re dependable, detail-oriented, and excited to be part of the e‑commerce logistics revolution, we’d love to hear from you. No experience needed—just bring your energy and eagerness to learn. 📧 Send us your CV, and let’s explore how you can become a vital part of our warehouse team—starting in Croydon, with the potential to grow across our expanding network.
Job Title: cocktail bar staff Location: NEW High-End Bar/Lounge, Chiswick, London Job Type: Full-Time/Part-Time About Us: Exciting new bar and lounge! September opening! Located in the heart of Chiswick, our bar/lounge is renowned for its elegant ambiance, exceptional service, and sophisticated clientele. We are seeking a well-presented and professional Hostess to join our distinguished team. If you thrive in a high-end environment and have a passion for hospitality, we want to hear from you. Role Overview: As the Hostess, you will be the welcoming face of our establishment, ensuring every guest receives a warm reception and an unforgettable experience from start to finish. Your role is vital in maintaining the luxurious atmosphere our guests expect. Key Responsibilities: • Warmly greet guests upon arrival and ensure they feel welcome., • Manage reservations and coordinate seating arrangements efficiently., • Present menus and provide initial information about our offerings., • Maintain a pristine and organized reception and seating area., • Collaborate closely with the bar/lounge team to ensure seamless service., • Address guest inquiries and resolve any issues with professionalism., • Uphold the bar/lounge’s high standards of service and presentation. Requirements: • Must be over 21 years of age., • Impeccable presentation and grooming standards., • Previous experience in a high-end hospitality environment is preferred., • Outstanding interpersonal and communication skills., • Strong organizational abilities and attention to detail., • Ability to work flexible hours, including evenings and weekends., • Familiarity with reservation systems is an advantage. Benefits: • Competitive salary and gratuities., • Opportunities for career advancement and professional development., • Work in a vibrant, upscale environment., • Employee discounts on food and beverages., • Prime Chiswick location with excellent transport links., • COMPETITIVE SALARY! Application Process: We are committed to hiring the best and therefore have a strict interview process to ensure our team maintains the highest standards. If you believe you have what it takes to excel in this role, please send your CV and a cover letter detailing your relevant experience and why you are the ideal candidate for this position to - Application Deadline: 8th September 2024 Join us in delivering unparalleled service and creating memorable experiences for our guests. We look forward to meeting you! Further details will be discussed at the interview stage.
Are you a highly motivated and customer-focused individual looking for a concierge role in a residential development? Our expanding management company is seeking a dedicated Concierge to join our team at a private residential complex in Canary Wharf. This full-time position starts from September onwards. About the Role As a Concierge, you'll be the welcoming face of our complex, providing exceptional service to residents and visitors. You'll play a crucial role in maintaining a secure, efficient, and welcoming environment. Key Responsibilities: Greet residents and guests, and expertly handle enquiries via phone, email, and in-person at the desk. Screen all visitors and contractors, ensuring proper authorization. Report any suspicious behaviour, monitor CCTV, and conduct regular patrols of internal and external communal areas, including Health & Safety checks. Manage the release of packages, handle apartment keys, and verify parking permits. Accurately log all events and relevant information in the daily diary. Report all incidents, including Health & Safety, security, maintenance, and cleaning issues promptly. What We Offer Salary: £27,496 per year. Shift Pattern: a 4 days ON, 4 days OFF. Hours: 12-hour shifts from 7:00 AM - 7:00 PM. Holiday Entitlement: 20 days of annual leave. Uniform: Provided after successful completion of a 6-month probation period. We're Looking for Someone Who Is: Possesses a strong command of both spoken and written English. IT literate, as our operational and communication systems are IT-based. Able to work effectively on your own and manage pressure with ease. Always well-presented with excellent timekeeping. Flexible and able to respond to varying situations. Demonstrates a genuine understanding of customer care and applies it in practice. Resides no further than 1 hour from the Canary Wharf development. Holds a valid passport and the right to work in the UK. All listed requirements are minimum criteria for this role. If you do not meet any of the above, please do not apply. We will review all applications and contact suitable candidates to arrange an interview.
As an office manager you will oversees the smooth operation of an office environment, managing administrative procedures, coordinating staff, and ensuring a productive and safe workplace. They are responsible for a wide range of tasks, from managing office supplies and facilities to supervising staff and implementing office policies. Here's a more detailed breakdown of common office manager duties and responsibilities: General Office Administration: Organizing and coordinating office operations: This includes setting up and maintaining office procedures, streamlining administrative tasks, and ensuring efficient workflow. Managing office supplies and equipment: This involves ordering supplies, maintaining inventory, and ensuring all equipment is in good working order. Handling correspondence and communications: This includes managing phone calls, emails, and other forms of communication, both internally and externally. Managing office budgets and expenses: This involves tracking expenditures, preparing reports, and ensuring the office operates within budget. Maintaining office facilities: This includes overseeing the maintenance and upkeep of the office space and equipment, ensuring a safe and comfortable working environment. Implementing and maintaining office policies and procedures: This ensures consistency and clarity in how the office operates. Staff Management: Supervising and training staff: This includes delegating tasks, providing guidance, and evaluating staff performance. Assisting with onboarding new employees: This involves ensuring new hires have the necessary resources and support to be successful. Managing employee schedules and time off requests: This ensures adequate staffing and minimizes disruptions to workflow. Other Key Responsibilities: Organizing meetings and events: This includes scheduling, preparing materials, and coordinating logistics. Greeting visitors and providing customer support: This involves creating a positive first impression and ensuring visitors are well-attended to. Managing vendor relationships: This includes negotiating contracts, managing invoices, and ensuring timely payments. Ensuring compliance with health and safety regulations: This includes implementing and maintaining safety procedures, conducting risk assessments, and ensuring a safe working environment. Developing and implementing office procedures: This may involve creating new systems for record-keeping, communication, or other administrative tasks. Preparing reports and presentations: This involves compiling information, analyzing data, and presenting findings to senior management. Supporting HR and finance functions: This may include assisting with payroll, employee records, and other administrative tasks. Skills and Qualifications: Strong organizational and time management skills. Excellent communication and interpersonal skills. Proficiency in Microsoft Office Suite and other relevant software. Ability to multitask and prioritize effectively. Experience in staff supervision and training. Knowledge of office management procedures and best practices. Strong problem-solving and decision-making skills. Ability to work independently and as part of a team. Essential: You must have a degree in management or equivalent. You must have 3-5 years experience of management or administrative. you must enjoy the ability to negotiate in regard to frame agreements, sourcing contracts for the company business. You should have a dynamic and persuasive personality.
We're looking for a Waiter Waitress to be remembered for creating great experiences. If you are charismatic, love interacting with guests, and passionate about what you do, then we want you to be our next Waiter Waitress! Join our team and build a career by taking advantage of our learning and development opportunities. EPIC PERKS: Flexible working hours available Share of service charge 50% discount for you + 5 friends at any of our venues! Your birthday lunch is on us Generous employee referral scheme - work with your friends! Money off your shopping at many high street stores Apprenticeship schemes to learn while you work Access to Wagestream for better money management Access to the award winning Hospitality Action Charity, offering an Employee Assistance Program Group wide Learning and Development opportunities WHAT YOU'LL NEED Waiter Waitress experience in a similar high-end venue Good level of English and comfortable with guest interaction WORK SOMEWHERE EPIC We are a London-based hospitality group of brave, bold and beautiful venues and sport bars. We're growing bigger, and we have lots of opportunities for you to progress with us. Join us and live by our EPIC values of Excellence, Passion, Integrity and Challenge. ETM are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives. The hourly rate shown is the addition of base rate and service charge, which is distributed to all staff through a Tronc Point system. We cannot guarantee an exact amount, but it is an historical estimate. If you are interested in being our new Waiter Waitress please click apply!
Job Role: Fabric Sales Assistant Position Summary: As a Fabric Sales Assistant, you will support the day-to-day operations of a fabric or textile retail environment. Your primary responsibility is to assist customers with product selection, provide knowledgeable recommendations, and help maintain an organized, welcoming store atmosphere. This role also includes basic cleaning duties to ensure the sales floor is tidy and presentable at all times. Key Responsibilities: Sales & Customer Service Greet and assist customers in a friendly, professional manner. Understand fabric types, uses, and care instructions to provide accurate information. Help customers select fabrics based on their needs (e.g. sewing, upholstery, fashion). Cut fabric to specific lengths using measuring tools with accuracy. Handle sales transactions using the point-of-sale (POS) system. Stock Management Restock shelves and fabric displays. Organize fabric rolls or bolts according to color, type, or size. Assist with inventory checks and stockroom organization. Cleaning & Store Maintenance Keep the sales floor clean, including sweeping, dusting, and wiping down counters. Ensure cutting tables and equipment are clean and free of fabric debris. Tidy displays and keep fabrics neatly folded or rolled. Empty bins and dispose of fabric scraps or waste appropriately. Maintain a clean and safe work environment for both staff and customers. Skills and Requirements: Basic knowledge of fabrics and textiles (training will be provided). Strong communication and customer service skills. Attention to detail, especially when measuring and cutting fabric. Ability to stand for long periods and lift rolls of fabric when needed. A proactive attitude toward cleaning and store upkeep.
We want hospitality and service loving candidates with a passion for people, food and drink. Whether you are an experienced manager or a supervisor looking for their next step- we offer a training programme for all our assistants to develop their skills and become one of our future general managers. WHAT'S IN IT FOR ME? • Flexible shifts - to fit around the other important things in life., • Love dining out? You'll love it even more with a 25% discount across all our restaurants., • Never a dull moment - fun, laughs andWe want hospitality and service loving candidates with a passion for people, food and drink. Whether you are an experienced manager or a supervisor looking for their next step- we offer a training programme for all our assistants to develop their skills and become one of our future general managers. WHAT'S IN IT FOR ME? • Flexible shifts - to fit around the other important things in life., • Love dining out? You'll love it even more with a 25% discount across all our restaurants. WHAT WILL I BE DOING? AS A SUPERVISOR... - Working with our General Manager and Assistant Managers in developing our teams - Delivering smooth service throughout the day - Helping in recruiting new staff - Doing stock takes - Learning how to write rotas in line with budgets - Fully understanding systems like Design my Night, Stocklink, S4 labour and CPL - Keeping venue to the highest standards - Ensuring that the highest standards of the cleanliness are maintained - Making sure all invoices are correctly entered on to the system ALBION AND EAST VALUES We live by 5 core values. We expect all our staff to live and promote these values: 1. Be Nice 2. Always be available 3. Always do what you say you are going to do to 4. Say hello and goodbye 5. Tell the truth
Studio Manager Role – Job Description Location: Bushey/Watford, London Hours: 5 days a week (Wednesday – Sunday) Salary: Competitive, based on experience About us Circular Threads is the UK’s first curated marketplace for preloved South Asian fashion, dedicated to promoting sustainability and community within the fashion industry. We are looking for a motivated and organised Studio Manager to oversee our studio operations and lead customer appointments. Role Overview The Studio Manager will be responsible for managing day to day operations of our studio including inventory management, customer appointments, seller management and event preparation. This role is crucial in ensuring the studio and inventory is managed smoothly while maintaining excellent customer service across the business. Key Responsibilities The Studio Manager role will lead all aspects of the studio and will have responsibilities (including but not exclusive to): Customer Management & Sales: • Managing our WhatsApp business / customer support management, • Stock Management: Responsible for using the valuations calculator, approving and rejecting items based on popularity, previous sales history and availability, • Appointment coordination: Lead appointments with potential buyers, ensuring a welcoming and informative experience, in-depth knowledge of outfits is required, • Taking appointments & facilitating sales, • Improving shopping experience through customer feedback and service enhancement Seller Management: • Manage seller forms (Standard / VIP applications and processing), • Managing issues with sellers (e.g. faulty items, disputes, quality concerns), • Manage VIP 8 week process – measurements/drop offs/returns/collections, • Manage boutique partnerships (communication, spreadsheets, pricing, 8-week cycle), • Input into tech team for automating seller form processes Inventory & Database Management: • Manage Airtable and Shopify uploads of new items, • VIP management: Manage incoming and outgoing VIP items by checking quality, authenticity, log, tag and display items in the studio, • Database Management: Maintain and update item status on the main database (Airtable), ensure automated emails are sent to customers, • Stock management (controlling levels and using waitlist functionality), • Inventory management: Oversee studio inventory, merchandise outfits and stock including jewellery and handbag displays, ensure all items are well-organised and displayed effectively Photography & Content: • Photography: Organise and oversee the photography of VIP outfits, • Photographing items with no existing photos, • Social Media: Work alongside content creator to use time in the studio to capture outfits, clips for reels, clients trying outfits in appointments, any new stock and re-promoting existing stock Shipping & Logistics: • Packaging and shipping items using DHL system, • Manage DHL account and shipping operations, • Shipping and returns: Manage the process for items held at the studio, • Managing studio stock – labels, bags, totes, hangers etc., • Studio Operations:, • Merchandising, organising studio space for optimal customer experience, • Event preparation: Prepare and merchandise outfits for events and organise outfits post-event. This also includes stock management for loans / rentals, • Manage Calendly – update schedules if studio is closed or unavailable Technical & Administrative: • Solving tech issues across WhatsApp Business/Seller Forms/Airtable/Shopify, • Reporting: Monitor studio performance and provide feedback on operations, customer experience and inventory to the team, • Tracking KPIs across Sellers/Buyers/Studio performance metrics Events Management of the calendar and scheduling for any events being hosted and provide support and guidance during the events. Key Skills • Previous experience in retail management is not necessary but preferred, • Strong organisational skills with a key attention to detail, • Friendly and approachable to be able to engage with customers and team members, • Sales-oriented with customer service focus, • Comfortable with using technology for inventory management including Airtable, Shopify, WhatsApp Business and DHL systems, • Familiarity with South Asian outfits and cultural fashion, • Interested in fashion and sustainability, • Willingness to adapt to changing needs and expectations of the business and expand the studio’s operations as demand grows, • Enjoys the dynamic and flexible nature of working in a face paced environment, • Problem-solving skills for technical and operational challenges, • Excellent communication skills for managing seller and buyer relationships
Head Chef – Heard. Soho (Flagship Opening) Premium burgers. Fresh ingredients. Consistent standards. Heard is the most talked-about name in London’s fast food scene, created with 2 Michelin-starred chef Jordan Bailey. Our first site in Borough launched in February 2025 to rave reviews — now, we're opening our flagship in Soho, and we're looking for a Head Chef to lead it. This is your chance to take ownership of a brand-new kitchen, build your brigade from scratch, and set the standard for what fast food should be: fast, fresh, and uncompromising on quality. In Your First 12 Months, You'll... Launch the Soho kitchen to spec and on schedule, delivering a fully operational kitchen with prep, service, storage, food safety, and communication systems in place ahead of opening Hire and onboard a full brigade, including all line chefs and prep roles, with clear responsibilities, trial shifts completed, and training plans delivered before launch Train all team members to deliver the Heard food standard, achieving consistent plate execution within four weeks of opening across every service period Run the pass with full control, ensuring all revenue streams (dine-in, delivery, takeaway) hit speed, quality, and presentation targets daily Write and implement kitchen SOPs across service, cleaning, stock, allergen handling, and prep — fully embedded and signed off by week two of trading Deliver food cost margin within target range by month two, using Heard systems to monitor usage, track waste, and adjust ordering in real-time Achieve and maintain a* 5 Health & Safety rating at first inspection through fully documented food safety procedures and ongoing team compliance Collaborate daily with the General Manager to analyse service performance, adjust rota needs, and drive daily prep and recovery standards Review and improve kitchen systems and workflows quarterly, in collaboration with Jordan Bailey, ensuring the operation evolves with service demands
Blinds and Shutters Installer, would ideally suit someone with Joinery skills. We are looking for an experienced installer/fitter to join our installation team, based in Ruislip, Middlesex and covering local areas including home counties around the North-West side of the M25, with travel mostly within 1 hour from our office. Company vehicle provided, along with a phone/tablet for customer and colleague communication. This position would suit somebody who is experienced and comfortable working on their own as well as being part of a small and growing team. We are looking for someone with a high level of skill and a positive can-do attitude who will work efficiently and to a high standard at all times. Previous experience in the blinds and shutters industry is very useful but not essential depending on skillset and background. Previous experience of practical skills is essential, as well as the ability to deal with customers and technical know-how. SALARY: £25,000 - £40,000 Depending on Experience SKILLS: Someone with good technical and practical ability, particularly the ability to measure and survey accurately Able to install accurately and finish to a high standard overcoming challenges where necessary Good communicator - offer excellent customer service both face to face and over the phone and communicate effectively with the rest of the team Able to use ladders and steps, hand tools, power tools and carry some heavier items Competent in basic modern IT software and applications. Ability to use an iPad, basic in house systems and e-mails and keep up to date with the admin side of the role Team-worker who is comfortable working in an established and growing business environment and would fit in as part of the team Able to work alone using initiative to solve problems as they are encountered Hardworking and flexible with the willingness to meet deadlines and finish the job Highly organised individual with excellent time management and multi-tasking skills Good command of English RESPONSIBILITIES: To be punctual, presentable and courteous, communicating at all times with colleagues and customers Read the job notes and survey to ensure products are ready for fitting and check that all tools, spares and parts are carried in order to complete the installation successfully according to the survey To strictly follow the company health and safety guidelines and work in a professional and safe manner at all times Take pride in all work with attention to detail whilst working in an organised tidy and efficient manner Demonstrate the finished product, explain child safety and aftercare, and obtain the customer sign off Update customer status and notes on the iPad and hand out marketing material and feedback forms To understand and learn the technical aspects of the product range, and to have the ability to survey and measure accurately as well as make alterations as necessary on-site Ensure the client is happy with the service they receive and report back to the rest of the team SKILLS & EXPERIENCE Do you have experience in any of these areas or something similar?: Blinds, curtains or shutters installation Window or door fitting Carpentry / Carpenter / Joinery Conservatory installation Kitchen or bedroom fitting Shopfitting Plumbing or electrical installations We are a local family-run business established for over 16 years and offering a full range of window blinds, conservatory blinds, plantation shutters and awnings. We are both a manufacturer and supplier and a leader in bespoke and specialised blinds products in London and the home counties, including motorisation. We supply to mainly retail customers including some larger corporate customers as well as trade customers. We are currently accepting CVs for this position as a fitter/installer/surveyor and look forward to hearing from you.
Location: London, United Kingdom Company: Top Advice Ltd Salary: £30,000 – £35,000 per year (depending on experience) Job Type: Full-time, In-Person Expected Start Date: 14 November 2025 About Us Top Advice Ltd is a well-established consultancy firm based in London, offering a wide range of services including accountancy, HR, business management support, and regulated business-related training and qualifications. We work with a diverse client base across the UK and beyond, helping individuals and businesses thrive with tailored professional support. Job Summary We are seeking a skilled and empathetic Customer Service Manager to lead our client-facing operations. The successful candidate will be responsible for overseeing daily customer interactions, ensuring a high-quality service experience, resolving queries efficiently, and managing a growing support team. This is a leadership role requiring operational focus and a strong passion for customer satisfaction. Duties and Responsibilities • Client Support & Team Management, • Lead the customer service team and ensure clients receive quick, helpful support, • Handle complex or escalated client issues in a calm and professional way, • Oversee all communication channels like phone, email, and face-to-face, • Process Improvement & Staff Training, • Create and improve customer service processes to make them more efficient, • Train and guide team members to provide excellent service, • Suggest improvements based on client feedback and team performance, • Quality Monitoring & Reporting, • Track important service metrics like response time and customer satisfaction, • Share regular reports with management to highlight trends and progress, • Make sure the team uses feedback to improve service quality, • Teamwork & Coordination, • Work closely with other departments (HR, Admin, Accounts) to resolve client issues, • Keep records of client interactions updated in the CRM system, • Make sure communication and follow-up with clients are accurate and timely Essential Skills and Qualifications: • Minimum of 3 years’ experience in a customer service or client-facing managerial role, • Strong leadership, conflict resolution, and team management skills, • Excellent verbal and written communication skills, • Ability to work under pressure and manage multiple priorities, • Proficiency with CRM systems, Microsoft Office, and basic reporting tools Desirable: • Background in business consultancy, accountancy, or HR services, • Familiarity with regulated training or education services, • Experience in managing professional clients and B2B communication What We Offer • Competitive salary: £30,000 – £35,000 (based on experience), • 28 days paid annual leave (including public holidays), • Pension scheme enrollment, • Opportunities for professional development and leadership growth, • A supportive and collaborative work culture Location 📍 Work Address: 10–17 Sevenways Parade, Gants Hill, London, IG2 6JX Application Information 🗓 Application Deadline: 30 September 2025 🗓 Expected Start Date: 14 November 2025 📩 Apply now by sending your CV and cover letter
Job Summary We are seeking a proactive and talented Software Developer to join our growing team. You will be responsible for creating, testing, and maintaining custom software solutions to support internal operations and client needs. Key Responsibilities Develop and maintain custom software applications and tools. Collaborate with IT support teams to design automation solutions for recurring issues. Write clean, efficient, and maintainable code in accordance with best practices. Perform unit and integration testing. Troubleshoot and debug software issues. Participate in code reviews and contribute to continuous improvement. Document development processes and maintain technical documentation. Stay current with technology trends and suggest improvements where appropriate. Requirements Proven experience as a Software Developer or similar role. Strong programming skills in at least one language (e.g., Python, Java, JavaScript, C#). Understanding of web development (front-end and/or back-end). Experience with relational databases (MySQL, SQL Server, etc.). Familiarity with version control systems (e.g., Git). Ability to work both independently and collaboratively. Strong problem-solving and analytical thinking skills. Excellent communication skills. Desirable Skills Knowledge of IT support environments and automation tools. Experience with cloud platforms (AWS, Azure). Exposure to DevOps tools and practices. Familiarity with APIs and systems integration. Benefits Competitive salary: £41,000 – £46,000 Opportunities for professional growth and training Supportive and collaborative team environment Flexible working arrangements (subject to role) Pension contributions and paid holidays How to Apply To apply, please send your CV and a brief cover letter to We look forward to hearing from candidates who are eager to grow with a dynamic and modern IT company.
Drainage Engineer – Full-Time We are currently seeking skilled and experienced Drainage Engineers to join our growing team, working across London and the surrounding counties. This is a full-time, field-based role ideal for candidates with a strong background in clearing blockages, high-pressure water jetting, and general drainage maintenance. If you have practical experience in the industry and are confident working independently, we’d love to hear from you. Key Responsibilities: Carry out drainage maintenance and unblocking works using high-pressure water jetting. Install and repair patch lining systems. Conduct diagnostic and tracing tasks within residential and commercial properties. Perform minor excavation works where necessary. Respond to emergency call-outs and be available for weekend standby as required (rotational basis). Maintain clear communication with the office and customers. What We’re Looking For: Proven experience in the drainage industry. Confident in using water jetting equipment and working in confined spaces. Knowledge of patch lining and pipe relining techniques. Familiar with basic excavation practices. Possession of a valid CSCS card (or willingness to obtain it). Full UK manual driving licence with no more than 3 penalty points. Organised, proactive, and reliable with a strong work ethic. Excellent communication and customer service skills. What We Offer: Competitive salary: £35,000–£38,000 per year, depending on experience. Fully equipped company van, uniform, and mobile phone. Continuous training and upskilling opportunities. Company pension scheme. Supportive team environment. Work Schedule: Monday to Friday (10-hour shifts) Opportunity for overtime Weekend and emergency call-out rota (to be discussed) Location: Primarily road-based across London and nearby counties. Occasional visits to our Borehamwood, Edgware office will be required for team meetings or equipment pickup. Requirements: Minimum 2 year of plumbing or drainage experience (essential) Driving Licence (required) CSCS & City & Guilds certifications (preferred but not mandatory)