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Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024 . As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe . Key Responsibilities • Support the team, ensuring that you meet and exceed the required standards, • Provide and guarantee a consistently high standard of service to guests, • Resolve customer complaints regarding food/drinks service, • Motivate the team to deliver excellent customer service at all times, • Place orders to ensure stock levels are correct and gross profit margins are achieved Key Skills, Qualities & Experience • Hands on approach to work, always being productive and looking to improve, • Detail orientated and drives standards, • Possess a positive attitude and a desire to learn, • Ability to meet deadlines and work under pressure, • Friendly, courteous and helpful with excellent communication skills, • Motivated to go the extra mile for guests and colleagues, • Use of own initiative with willingness to go above and beyond in supporting the wider Grantley Hall, • Proficient knowledge of beverage, cocktails, spirits and wine, • Experience in producing cocktail ingredients, • Excellent communication skills and an outgoing personality to converse with guests Benefits We offer a wide range of benefits and have excellent opportunities for career development and provide exceptional training programmes for all employees: • Tips typically over £200 per month (£3,400 per year), • Complimentary bespoke uniform and chef whites, • Complimentary meals whilst on duty, • Refer a Friend bonus - Earn up to £1000, • Holiday Buy/Sell Scheme, • Complimentary employee car parking, • Complimentary state of the art onsite gym - with personal trainer support, • 31 days annual leave (including bank holidays) increasing with service, • Professional development opportunities at all levels, • Reimbursement on work shoes, sight tests and professional memberships, • Modern and spacious discounted live in accommodation for eligible roles, • Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support ., • We celebrate success. With an annual awards ceremony as well team events and incentives. Throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards., • Employee Assistance Programme helpline and online support , along with wellbeing champions onsite, • Team Member of the Month Awards, • Discount on Grantley Halls Restaurants, Spa products and Gift Shop, • Discounted stays at Grantley Hall, as well as other Pride of Britain Hotels, • Cycle to work scheme, • Access to Stream, allowing you to instantly access your wages, • Simplyhealth - Health cash plan

Job Description Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa, and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe. Key Responsibilities• Capable of creating, purchase and manage a cellar of 300 wines plus• Inspire and train staff from your wine knowledge and experience• Help with food service, when possible, with the restaurant team• Responsible for maintaining good staff welfare• Making sure the wine and drinks service is at the highest level• Making recommendation of food and wine parings• Train and develop the staff using the company procedures• To deliver wine events and tastings to our guests• To manage and take ownership of the cellars and distribution of stock• Help push sales to gain the best possible profit for the restaurant Key Skills, Qualities & Experience • Team player• Previous experience as a sommelier• Be passionate about delivering the highest levels of service to our guest in an engaging way• Perform wine decanting in a professional manner• Ability to work under pressure• Well organised with great attention to detail• To be qualified to level 2 WSET or CMS• To ensure areas are always clean and tidy• Ability to pass your enthusiasm to guests and team members alike• Well-presented and well-mannered Benefits Grantley Hall offers a wide range of benefits and opportunities for all employees: A monthly service charge - typically £3,400 annually 31 days holiday increasing to 33 days with length of service Access to earnings before payday (Stream) Holiday Buy/Sell Scheme Free parking Complimentary meals when on duty Discounted modern and spacious live-in accommodation Celebrating success! Company parties, winter award ceremonies and team events and incentives through the year. We also celebrate training achievements, birthdays, babies, marriages and so much more... Team appreciation and wellbeing activities - Team member of the month awards, BBQ's, ice cream van, team massages, competitions & prizes, seasonal gifts, flu jabs Grantley Hall discounts - 50% off food and 20% off beverage, £100 B&B for employees (£150 B&B for friends and family), 20% off spa and gift shop products Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support. Discounted hotel stays with Pride of Britain hotels Complimentary bespoke uniform and annual shoe allowance Free sight tests for those eligible Onsite Team Gym with professional induction Refer a Friend Scheme where you can earn up to £1000 24/7 Employee Assistance Support line and online portal supporting 'mind, money, move, munch' Grantley Academy to support your development Annual paid volunteering days

Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024 . As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe . If you are considering sending an application, make sure to hit the apply button below after reading through the entire description. Key Responsibilities • Support the team, ensuring that you meet and exceed the required standards, • Provide and guarantee a consistently high standard of service to guests, • Resolve customer complaints regarding food/drinks service, • Motivate the team to deliver excellent customer service at all times, • Place orders to ensure stock levels are correct and gross profit margins are achieved Key Skills, Qualities & Experience • Hands on approach to work, always being productive and looking to improve, • Detail orientated and drives standards, • Possess a positive attitude and a desire to learn, • Ability to meet deadlines and work under pressure, • Friendly, courteous and helpful with excellent communication skills, • Motivated to go the extra mile for guests and colleagues, • Use of own initiative with willingness to go above and beyond in supporting the wider Grantley Hall, • Proficient knowledge of beverage, cocktails, spirits and wine, • Experience in producing cocktail ingredients, • Excellent communication skills and an outgoing personality to converse with guests Benefits We offer a wide range of benefits and have excellent opportunities for career development and provide exceptional training programmes for all employees: • Tips typically over £200 per month (£3,400 per year), • Complimentary bespoke uniform and chef whites, • Complimentary meals whilst on duty, • Refer a Friend bonus - Earn up to £1000, • Holiday Buy/Sell Scheme, • Complimentary employee car parking, • Complimentary state of the art onsite gym - with personal trainer support, • 31 days annual leave (including bank holidays) increasing with service, • Professional development opportunities at all levels, • Reimbursement on work shoes, sight tests and professional memberships, • Modern and spacious discounted live in accommodation for eligible roles, • Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support ., • We celebrate success. With an annual awards ceremony as well team events and incentives. xrnqpay Throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards., • Employee Assistance Programme helpline and online support , along with wellbeing champions onsite, • Team Member of the Month Awards, • Discount on Grantley Halls Restaurants, Spa products and Gift Shop, • Discounted stays at Grantley Hall, as well as other Pride of Britain Hotels, • Cycle to work scheme, • Access to Stream, allowing you to instantly access your wages, • Simplyhealth - Health cash plan

Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa, and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe. Applying for this role is straight forward Scroll down and click on Apply to be considered for this position. Key Responsibilities • Capable of creating, purchase and manage a cellar of 300 wines plus, • Inspire and train staff from your wine knowledge and experience, • Help with food service, when possible, with the restaurant team, • Responsible for maintaining good staff welfare, • Making sure the wine and drinks service is at the highest level, • Making recommendation of food and wine parings, • Train and develop the staff using the company procedures, • To deliver wine events and tastings to our guests, • To manage and take ownership of the cellars and distribution of stock, • Help push sales to gain the best possible profit for the restaurant Key Skills, Qualities & Experience • Team player, • Previous experience as a sommelier, • Be passionate about delivering the highest levels of service to our guest in an engaging way, • Perform wine decanting in a professional manner, • Ability to work under pressure, • Well organised with great attention to detail, • To be qualified to level 2 WSET or CMS, • To ensure areas are always clean and tidy, • Ability to pass your enthusiasm to guests and team members alike, • Well-presented and well-mannered Benefits Grantley Hall offers a wide range of benefits and opportunities for all employees: • A monthly service charge - typically £3,400 annually, • 31 days holiday increasing to 33 days with length of service, • Access to earnings before payday (Stream), • Holiday Buy/Sell Scheme, • Free parking, • Complimentary meals when on duty, • Discounted modern and spacious live-in accommodation, • Celebrating success! Company parties, winter award ceremonies and team events and incentives through the year. We also celebrate training achievements, birthdays, babies, marriages and so much more..., • Team appreciation and wellbeing activities - Team member of the month awards, BBQ's, ice cream van, team massages, competitions & prizes, seasonal gifts, flu jabs, • Grantley Hall discounts - 50% off food and 20% off beverage, £100 B&B for employees (£150 B&B for friends and family), 20% off spa and gift shop products, • Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. xrnqpay We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support., • Discounted hotel stays with Pride of Britain hotels, • Complimentary bespoke uniform and annual shoe allowance, • Free sight tests for those eligible, • Onsite Team Gym with professional induction, • Refer a Friend Scheme where you can earn up to £1000, • 24/7 Employee Assistance Support line and online portal supporting 'mind, money, move, munch', • Grantley Academy to support your development, • Annual paid volunteering days

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