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  • Assistant Manager
    Assistant Manager
    hace 27 días
    £31300–£41700 anual
    Jornada completa
    Pensnett, Brierley Hill

    About the Role We are looking for an experienced and motivated Assistant Manager to support the day-to-day management and overall operations of our establishment. The successful candidate will help ensure efficient daily functioning, maintain high customer service standards, and support the business in achieving its sales and profitability objectives. Key Responsibilities • Assist with the overall day-to-day operations of the establishment., • Manage, supervise and support a team of staff., • Prepare staff schedules and coordinate daily staffing requirements., • Monitor stock levels, inventory and ordering requirements., • Maintain high standards of customer service and resolve customer enquiries and complaints., • Support the recruitment, induction and training of new employees., • Ensure the premises are clean, organised and maintained to a high standard., • Assist in achieving sales targets and improving business profitability., • Support the implementation of marketing activities and promotional strategies., • Assist with budget management and control of operational costs., • Ensure company policies and procedures are followed., • Monitor and maintain compliance with health and safety requirements., • Identify opportunities to improve operational efficiency and customer experience., • Support the management team in driving business growth and development. Skills & Experience • Previous experience in a supervisory, management or assistant management role., • Strong leadership and team-management skills., • Excellent communication and customer service skills., • Good organisational and problem-solving abilities., • Ability to manage staff schedules and operational priorities., • Commercial awareness with an understanding of sales and profitability., • Ability to work effectively in a busy environment., • Knowledge of health and safety and workplace procedures. What We Offer • Competitive salary of £31,300 – £41,700 per annum, depending on experience and responsibilities., • Full-time position of 37.5 hours per week., • Opportunity to develop management and leadership skills., • A supportive and professional working environment., • Opportunities for career progression within the business.

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  • Delivery Driver
    Delivery Driver
    hace 1 mes
    Jornada completa
    Wolverhampton

    DPD Delivery Driver We are looking for reliable, hardworking and motivated Delivery Drivers to join our team delivering parcels on behalf of DPD. As a Delivery Driver, you will be responsible for collecting and delivering parcels safely and efficiently to customers across your allocated delivery area. You will provide excellent customer service while ensuring all deliveries are completed on time and to a high standard. Key Responsibilities • Safely load and organise parcels into your delivery vehicle., • Complete daily parcel deliveries efficiently and within scheduled timeframes., • Use a handheld device/scanner to manage deliveries and obtain proof of delivery., • Provide friendly and professional customer service., • Follow all road safety, company and DPD procedures., • Carry out vehicle checks and report any faults or issues., • Handle parcels carefully and responsibly., • Manage your delivery route effectively and work independently., • Maintain a professional appearance and attitude at all times. Requirements • Full UK driving licence. (Had License over a year), • Previous delivery or driving experience is preferred but not essential., • Good knowledge of local roads and navigation., • Reliable, punctual and hardworking., • Good communication and customer service skills., • Able to work independently and manage time effectively., • Physically fit and comfortable handling parcels., • A positive attitude and willingness to work in a fast-paced environment., • Right to work What We Offer • Competitive pay., • Regular work and consistent delivery routes., • Full training and support provided., • Opportunities for additional hours., • Supportive working environment., • Modern delivery vehicles and equipment where applicable. Job Type: Full-time / Self-employed Location: Wolverhampton, Birmingham, Wales, Bridgewater, Exceter Thank you

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  • Sales Executive
    Sales Executive
    hace 2 meses
    £35000–£42000 anual
    Jornada completa
    Bilston

    Role Overview THE SEAS TRADE LTD is engaged in the import, wholesale and distribution of Chinese and Asian food products to business customers across the UK. The Company is seeking a London Regional Sales Executive to develop and manage its customer base across London and the surrounding areas. The role sits within the Sales & Purchasing Department and reports directly to the Purchasing & Sales Director. The successful candidate will be responsible for maintaining relationships with existing business customers, identifying and developing new customer accounts, understanding customers’ purchasing requirements, promoting the Company’s product range and converting customer enquiries into sales orders. The role will involve regular communication with customers regarding product requirements, pricing, availability, quotations and orders. The Sales Executive will also work closely with the Purchasing & Sales Director, Customer Service Department and Warehouse Department to ensure that customer requirements are accurately communicated and orders are efficiently processed and fulfilled. As the Company specialises in Chinese and Asian food products and works with Chinese-speaking customers and business contacts, the role requires effective communication in both English and Mandarin Chinese. Duties: • Manage and develop the Company’s existing business customer accounts across London and the surrounding areas, maintaining regular contact to understand their ongoing purchasing needs and product requirements., • Identify and approach prospective business customers within the London region, introduce the Company and its product range, and develop new customer accounts to expand the Company’s regional sales network., • Promote the Company’s range of Chinese and Asian food products to existing and prospective customers and provide accurate information regarding products, specifications, pricing and availability., • Understand customers’ business needs, purchasing patterns and product preferences and recommend suitable products from the Company’s available product range., • Respond to customer sales enquiries, prepare quotations and discuss prices and commercial terms within the Company’s authorised parameters., • Follow up quotations, enquiries and prospective customers with the aim of converting sales opportunities into confirmed orders and developing repeat business., • Receive and follow up customer orders and ensure that product descriptions, quantities, prices and delivery requirements are accurately recorded and communicated to the relevant departments., • Work closely with the Purchasing & Sales Director to report customer demand, product requirements and changing purchasing patterns, providing sales information to support purchasing and stock planning., • Coordinate with the Customer Service Department regarding customer enquiries, order updates and issues arising during the order process., • Liaise with the Warehouse Department where necessary regarding stock availability and order fulfilment and keep customers informed of relevant order information., • Maintain regular contact with existing customers to encourage repeat purchases, introduce relevant products and identify opportunities to increase account sales., • Maintain accurate and up-to-date records of customer contacts, sales enquiries, quotations, orders and other sales activities, and provide regular sales updates to the Purchasing & Sales Director., • Gather feedback from customers regarding product demand, pricing, competitor products and market trends and report relevant commercial information to management., • Visit existing and prospective customers and attend relevant trade exhibitions, business meetings and industry events where required to promote the Company’s products and develop new business relationships., • Work towards the Company’s regional sales objectives and contribute to the continued growth of the Company’s customer base and sales activities in London and the surrounding areas. Who are we looking for: • Educated to degree level or above, preferably in Business, Sales, Marketing, International Business or another relevant discipline., • Previous experience in sales, business development, account management, wholesale, food distribution, trading or a similar customer-facing commercial role would be desirable., • Strong sales and business development skills, with the ability to identify prospective customers, understand their purchasing requirements and convert enquiries into sales., • Good commercial awareness and negotiation skills, with the ability to discuss quotations, pricing and commercial terms with business customers., • Strong interpersonal and communication skills and the ability to establish and maintain long-term relationships with existing and prospective customers., • Able to develop a good working knowledge of the Company’s Chinese and Asian food product range, including relevant product information, pricing and availability, in order to provide appropriate information and recommendations to customers., • Well organised and able to manage multiple customer accounts, enquiries, quotations and orders simultaneously., • Self-motivated and able to independently develop sales within an assigned geographical region while working effectively with the Company’s purchasing, customer service and warehouse teams., • Fluency in both English and Mandarin Chinese is required, as the role involves regular communication with English- and Chinese-speaking customers and business contacts and handling product and commercial information relating to the Company’s Chinese and Asian food product range.

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  • Administrator
    Administrator
    hace 2 meses
    £13.45 por hora
    Jornada parcial
    Dudley

    To ensure that reception and administration duties at the Foyer are carried out efficiently, effectively, and with professionalism; maintaining good communications with others and supporting the management team. Whilst this is an Admin role, you will be taking an active part in working with the young people at the Foyer. Summary of Duties: Reception & administrative duties · As first point of contact at the Foyer, provide a professional, friendly and caring welcome to the service. · Answer, direct and deal with telephone calls and enquiries, including referrals to the service. · Ensure all referrals are completed promptly within the specified time scale to include appropriate referral checks, assessments, completion of necessary paperwork for service users including induction and assist management team with risk assessments/support plans. · Assist service users with enquiries and requests, e.g. rent payments, reporting repairs, use of laundry and other facilities. · Receive and direct professionals, contractors, and other visitors to the Foyer, ensuring the security of the site is upheld. · Take an active part in the void management process. · Contribute to the daily events and ensure relevant handover to colleagues, including night concierge. · Ensure all Safeguarding concerns are reported immediately to the management team and complete Safeguarding referrals when required. · Check and update computer records, including but not limited to data entry onto the SASSHA (Housing Management) and Dudley Gateway system. · Ensure property keys are logged in/out to authorised persons as per procedure. · Process incoming and outgoing post. · Carry out general office duties including photocopying, producing correspondence, completing forms & registers & filing. To include the completion of: o Housing Benefit/Universal Credit claims, Client/CORE forms, Supported Housing Exempt forms. · Assist with procurement and stock management of stationery and other supplies. · Manage and maintain spreadsheets used within the team. · Monitoring and the distribution of petty cash. · Manage the booking system for the Foyer’s meeting rooms. · Ensure service users files are archived and/or destroyed as required in line with GDPR. · Provide general administration support to the team. This includes: o Monthly activity calendar, general notice boards, organising events/activities, staff rota. Health & Safety · Observe and comply with the Health and Safety Policy. · Report any emergency repairs, hazards or accidents and act at all times in accordance with CHADD safety procedures. · Assist with reporting repairs & maintenance as per procedure. General · Undertake other tasks or duties which may be required from time to time or routinely. · Comply with CHADD policies & procedures. · Undertake skills development, training and supervision as and when necessary for the effective performance of the job role. · Attend and contribute to staff meetings. · Be committed to anti-discriminatory practices. · Ensure confidentiality at all times. · Assist in such other areas as are reasonably required for the effective running of the Association.

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