Sales Development Representative (SDR) – Fast Track to Account Executive

We are looking for a motivated and customer-focused individual to join our team as a Retail Sales & Customer Service Associate. In this role, you will be responsible for selling cell phones and accessories, assisting customers with troubleshooting and resolving issues, and ensuring a top-notch customer experience. You will also take the lead in maintaining store operations and helping drive sales. Key Responsibilities: • Sales & Product Knowledge – Assist customers in selecting the right phones, plans, and accessories based on their needs. • Customer Service Excellence – Provide friendly and professional service, addressing customer inquiries and resolving complaints efficiently. • Technical Support & Troubleshooting – Help customers with basic phone setup, software issues, and other technical concerns. • Store Leadership – Take initiative in managing daily store operations, maintaining displays, and ensuring a clean and organized store environment. • Problem Solving – Handle customer concerns with patience and professionalism, offering solutions that align with company policies. • Team Collaboration – Work with team members to achieve sales goals and create a positive work environment. What We’re Looking For: • Previous experience in sales or customer service (preferred but not required). • Strong communication and interpersonal skills. • Ability to troubleshoot basic phone and accessory issues. • A proactive and leadership-oriented mindset. • Passion for technology and helping customers find the best solutions. If you enjoy working in a fast-paced environment and have a passion for sales and customer service, we’d love to have you on our Descripción del Puesto: Buscamos a una persona motivada y orientada al cliente para unirse a nuestro equipo como Asociado de Ventas y Atención al Cliente. En este rol, serás responsable de vender teléfonos móviles y accesorios, ayudar a los clientes con la solución de problemas y garantizar una excelente experiencia de servicio. También asumirás un papel de liderazgo en la gestión de la tienda y en el impulso de las ventas. Responsabilidades Principales: • Ventas y Conocimiento del Producto – Asistir a los clientes en la selección de teléfonos, planes y accesorios según sus necesidades. • Excelencia en Atención al Cliente – Brindar un servicio amable y profesional, atendiendo consultas y resolviendo quejas de manera eficiente. • Soporte Técnico y Solución de Problemas – Ayudar a los clientes con la configuración básica de teléfonos, problemas de software y otras inquietudes técnicas. • Liderazgo en la Tienda – Tomar la iniciativa en la gestión diaria de la tienda, mantener exhibiciones organizadas y garantizar un ambiente limpio y ordenado. • Resolución de Problemas – Manejar inquietudes de los clientes con paciencia y profesionalismo, ofreciendo soluciones alineadas con las políticas de la empresa. • Colaboración en Equipo – Trabajar con compañeros para alcanzar los objetivos de ventas y fomentar un ambiente de trabajo positivo. Lo Que Buscamos: • Experiencia previa en ventas o atención al cliente (preferible pero no obligatoria). • Excelentes habilidades de comunicación e interacción con clientes. • Capacidad para solucionar problemas básicos de teléfonos y accesorios. • Mentalidad proactiva y orientada al liderazgo. • Pasión por la tecnología y el servicio al cliente. Si disfrutas trabajar en un entorno dinámico y tienes pasión por las ventas y la atención al cliente, ¡nos encantaría que te unas a nuestro equipo!

Are you a leader who has the following traits? • Competitive • Entrepreneurial • Coachable • Communicative • Self-disciplined • Authentic If the answer is yes, consider becoming an insurance agent* to drive positive impact in the lives of families every day. At New York Life, you’re in control of your career journey. Backed by a Fortune 100 company that is a leader in the financial services industry, New York Life will invest in you from the start, training you in valuable skills such as marketing, customer relationship management (CRM) and communication, and providing you with a development team and sales support to guide your success. What we’re looking for... We’re looking for people who want to make a lasting impact on the financial well-being of individuals, families, and small businesses. This is not just a sales job—it’s a career with purpose and opportunity. You’ll provide peace of mind to your clients while helping them navigate challenges that many of them find complex and confusing, such as preparing for retirement and saving for college. As an insurance agent, you will have the opportunity to see the positive impact of your work for years to come. You will grow personally and professionally along with your clients. What we offer... Training and development We’ll equip and train you with a multifaceted approach that includes an industry-leading learning platform, personalized coaching from dedicated training professionals, and the ability to obtain industry professional designations. We are so committed to training that we’ll subsidize it in your first two full-time contract years, providing you with additional funds, if you qualify, to help keep you on your feet while you complete our training program and grow your business. You’ll also be eligible to get rewarded and acknowledged with sales incentives and professional-development trips for our top-performing insurance agents.

"Exceptional receptionist & sales Specialist needed for our medical supply company" Join our friendly team at the Compression Store, where we help customers find the perfect fit for their compression needs. As an Airing Position Exception expert, you'll work with customers to understand their specific requirements, provide personalized recommendations, and deliver exceptional customer service. Help us make a difference in our customers' lives, one compression garment at a time!"

Financial Professional Are you a leader who has the following traits? • Competitive • Entrepreneurial • Coachable • Communicative • Self-disciplined • Authentic If the answer is yes, consider becoming an insurance agent* to drive positive impact in the lives of families every day. At New York Life, you’re in control of your career journey. Backed by a Fortune 100 company that is a leader in the financial services industry, New York Life will invest in you from the start, training you in valuable skills such as marketing, customer relationship management (CRM) and communication, and providing you with a development team and sales support to guide your success. What we’re looking for... We’re looking for people who want to make a lasting impact on the financial well-being of individuals, families, and small businesses. This is not just a sales job—it’s a career with purpose and opportunity. You’ll provide peace of mind to your clients while helping them navigate challenges that many of them find complex and confusing, such as preparing for retirement and saving for college. As an insurance agent, you will have the opportunity to see the positive impact of your work for years to come. You will grow personally and professionally along with your clients. What we offer... Training and development We’ll equip and train you with a multifaceted approach that includes an industry-leading learning platform, personalized coaching from dedicated training professionals, and the ability to obtain industry professional designations. We are so committed to training that we’ll subsidize it in your first two full-time contract years, providing you with additional funds, if you qualify, to help keep you on your feet while you complete our training program and grow your business. You’ll also be eligible to get rewarded and acknowledged with sales incentives and professional-development trips for our top-performing insurance agents. Digital tools Beyond this training and support, New York Life will equip you with the tools you need to succeed day-to-day, including experts on hand to answer your questions and a suite of digital sales, prospecting, and marketing tools that will help you attract and retain your clients with web, social, and email content. Products and solutions Together with its subsidiaries, New York Life provides a range of products, including life insurance, annuities, long-term care insurance, disability income insurance, and investment products such as mutual funds1 through our broker-dealer arm, NYLIFE Securities LLC (member of FINRA and SIPC), a Licensed Insurance Agency, ensuring that the solutions you develop with your clients can help them and their families achieve their financial goals. You’ll also be able to specialize and gain expertise in different areas, such as by becoming a financial advisor with Eagle Strategies LLC, our investment advisory division, to offer wealth management and advisory services,2 estate planning strategies, and business solutions. Human guidance When you join New York Life, you’re joining a strong team with peer-to-peer support options like study groups, mentorship, and other opportunities to engage with your fellow insurance agents. How we will compensate you. You have the power to determine your own income with our commission-based compensation.3 In 2023, the average income of our agents under the N8 and N9 Agent’s Contract who met annual minimum sales production requirements was $117,359.4 Individual agent performance will determine your income. Benefits for full-time agents include medical, dental, vision, life, and disability insurance, as well as a 401(k) and pension.5 About New York Life... New York Life is a Fortune 100 company with a long history of doing good. We have been in business for over 175 years, helping generations of Americans protect their families and attain their financial goals. As a mutual company, we are accountable only to our policyholders, not to Wall Street or outside investors. We are focused on the long-term success of our clients. Awards & Accolades... We’re proud of our financial strength.6 • A++ Superior (A.M. Best) • AAA Exceptionally Strong (Fitch) • Aaa Exceptional (Moody’s) • AA+ Very Strong (Standard & Poor’s) We’re proud of the training we offer.7 • Chief Learning Officer: 2023 CLO Learning Elite Gold award We’re proud to be recognized by organizations that also value diversity. • Human Rights Campaign: 2023/2024 Corporate Equality Index • Forbes 2023: America’s Best Employers for Diversity • Seramount: 2023 Best Companies for Multicultural Women We’re proud of the help we’ve provided and continue to provide our clients.8 • 5.3 million LIVES PROTECTED. Includes all owners of individual life insurance and annuity policies • $937 million LIFETIME ANNUITY INCOME PAID. Includes all payouts on individual income annuity products. • $5 billion IN LIVING BENEFITS AWARDED. Includes life and annuity cash value accumulation and qualifying policy dividends paid. Dividends are not guaranteed. • Over $1.2 trillion LIFE INSURANCE PROTECTION IN FORCE. Includes term, whole, and universal life.9 The terms ”agent” and ”financial professional” are used interchangeably throughout this brochure and refer to someone who is in a sales role under an agent contract. Offered by properly licensed registered representatives through NYLIFE Securities (member FINRA/SIPC), a Licensed Insurance Agency and a New York Life company. Wealth management and advisory services offered by Financial Advisors of Eagle Strategies LLC, a Registered Investment Adviser and a New York Life company. Qualification requirements include but are not limited to applicable FINRA general securities, agent state law, investment advisory licenses, compliance history, production standards, and required training. Requirements are subject to change. If you qualify for an Introductory (PTAS) Contract, you will preview an agent career with New York Life as an independent contractor while continuing to work at your current job, with limited exceptions. PTAS Agents are not eligible for benefits. During this preview period of up to six months, any sales you make will continue to accrue until you either make enough sales to become a full-time agent under a Training Allowance Subsidy (TAS) Contract or the passage of six months, whichever is earlier. If you do not become a full-time agent, all commissions on any sales you made will be paid to you at the end of six months. If you become a full time agent under a TAS Contract, you will be credited with the commissions you accrued under the Introductory Contract. Based on 2023 company data for 8,156 agents operating under our N9 and N8 Agent’s Contracts in all states, without persistency bonus, who were active as of December 31, 2023. N9 is the current contract for new financial professionals. N8 contracts were issued to new financial professionals prior to April 2004. Contracts determine your compensation and benefits. Sales production requirements are determined annually by the company. Historical agent incomes are provided for informational purposes only. Agent income is not guaranteed. Income is dependent upon the sales of each agent. Agent compensation is commission-based and determined through the ledger process. Overall compensation includes positive income credits for commissions based on actual sales and certain allowances or incentives, if eligible, based upon persistency and production, as well as debits associated with commission reversals, authorized expenses, and other items. Each credit and debit posted to the Agent’s Ledger is part of determining the agent’s compensation and no individual credit posted to the ledger is earned until the ledger reconciliation process is complete. Agents receive payments equal to the positive balance on the Agent’s Ledger after the credits and debits are applied. This is necessarily brief and provides only general descriptions of the benefits available to eligible agents under the applicable plans. Specific terms, such as eligibility and benefits, are determined only by the terms and conditions contained in the relevant plan documents. In the event of any conflict between the information herein and the provisions of the plan documents, the plan documents will govern. The company reserves the right to amend or terminate the benefit plans described herein at any time for any reason. New York Life Insurance Company continues to receive the highest financial strength ratings currently awarded to any life insurer in the U.S. from all four major rating agencies. Source: Individual Third-Party Ratings Reports: A.M. Best A++, Fitch Ratings AAA, Moody’s Aaa, and Standard & Poor’s AA+ (as of 11/17/2023). The ratings do not apply to investment products as they are subject to market risk and will fluctuate in value.

Join Our Fast-Growing Insurance Brokerage as an Insurance Sales Representative! Are you friendly, upbeat, and organized? Do you have a positive attitude and excel at working with others? If you have great communication skills and experience with computers, we want to meet you! We’re looking for an enthusiastic Insurance Sales Representative to join our dynamic team. If you have insurance experience, that's a plus! No experience? No problem—we’re willing to train the right candidate! Bilingual in Spanish? That’s a plus too! What You’ll Do: - Develop new leads, schedule appointments, and identify customer needs. - Market appropriate insurance products and services based on customer needs. - Build strong relationships with clients and follow up regularly. - Use a customer-focused approach to educate clients on their insurance options. - Maintain a strong work ethic and commitment to success each day. - Deliver clear and compelling communication, both verbally and in writing. - Stay organized, manage your time effectively, and pay attention to detail. What We’re Looking For: - Excellent interpersonal and communication skills. - Goal-oriented and self-motivated with a drive to succeed. - Organized, proactive problem solver who can multitask. - Ability to thrive in a team environment. - Sales experience (in any capacity) is a plus, but not required. - A proven track record of meeting sales goals is a bonus! Ready to take the next step in your career? If you're motivated to succeed, we want to hear from you! Please send your resume to us, and we’ll follow up on the next steps in the interview process.

Enjoy meeting and interacting with customers Demonstrates a positive and energetic attitude A team player who possesses the ability to work in a learning environment Proven track record of success in work, school, clubs or extracurricular activities Ability to communicate with multiple groups; peers, company personnel and potential customers Strong attention to detail and follow up skills Excellent organization and multitasking skills Responsibilities The Sales Associate is responsible for calling on assigned accounts on a daily basis Greet and communicate with account decision-makers Increase customer base and loyalty Monitors marketplace information on pricing, products, and current promotions Order entry and communication Meeting company goals and objectives

Enjoy meeting and interacting with customers Demonstrates a positive and energetic attitude A team player who possesses the ability to work in a learning environment Proven track record of success in work, school, clubs or extracurricular activities Ability to communicate with multiple groups; peers, company personnel and potential customers Strong attention to detail and follow up skills Excellent organization and multitasking skills Responsibilities The Sales Associate is responsible for calling on assigned accounts on a daily basis Greet and communicate with account decision-makers Increase customer base and loyalty Monitors marketplace information on pricing, products, and current promotions Order entry and communication Meeting company goals and objectives

Duties``` - Answer incoming calls and schedule appointments for clients - Collect and enter client information into the database accurately - Analyze client needs and recommend appropriate services or products - Provide excellent customer service and ensure client satisfaction - Utilize upselling techniques to maximize sales opportunities - Make outbound calls to confirm appointments and follow up with clients ```Requirements``` - Strong data entry skills with attention to detail - Experience in sales or customer service is preferred - Excellent phone etiquette and communication skills - Ability to speak multiple languages is a plus, particularly English and Spanish - Comfortable making outbound calls to clients - Must be able to work in a fast-paced environment As an Appointment Coordinator, you will play a crucial role in ensuring smooth operations and providing exceptional customer service. Your ability to effectively communicate with clients, analyze their needs, and schedule appointments will contribute to the success of our business. If you are detail-oriented, have strong sales skills, and enjoy interacting with people, we encourage you to apply. Join our team today!