Warehouse Agents & Office Agents (AUB) | Open Interviews on Tuesday, September 9th from 9am - 5pm
11 days ago
Austin
Job Description Air General, a national cargo handling company, is looking for Warehouse Cargo Agents and Office Agents at our Austin-Bergstrom International Airport (AUB) location. We will be holding open interviews and may be making job offers on the spot. The event takes place on Tuesday, 9/9/25 from 9am - 5pm. The location will be the Hilton Austin Airport at 9515 Hotel Dr, Austin, TX 78719. The Warehouse Agent will be primarily responsible for loading and unloading cargo (freight, and company material), transporting of cargo between terminals and aircraft; the transfer of cargo where required; receiving, delivering, and physical handling of freight and company material, at the designated docks, the completion of forms and messages related to and necessary for the performance of the designated locations of the functions described. May be assigned to perform routine cleaning of work areas and facilities with or without powered equipment. May be assigned to assist in monitoring security of the facility. Complying with AG site security procedures for assigned warehouse and other operations. Remain cognizant of AG staff, security contractors, and visitors' activities and report security breaches, suspicious occurrences, or non-compliance with the site security plan to managers or via the applicable airport reporting system. The Office “Acceptance” Agent will be primarily responsible for delivering exceptional customer service and ensuring strict compliance with safety and security protocols with cargo handling. Core responsibilities encompass documentation, precise data entry, and fostering effective communication with external customer service, as well as responsible for retrieving import and delivering export documents to and from aircraft, ensuring compliance with DOT, TSA, FAA, government, and air carrier regulations during the acceptance of cargo. If you are interested in a career with an industry leader that promotes a diverse and inclusive culture, one where employees feel valued and respected, and are encouraged to contribute their unique perspectives, please consider joining us! Warehouse Agent responsibilities: • Responsible for moving air cargo within designated warehouses., • Load and unload cargo from pallets and containers., • Build up cargo for outbound flights., • Break down cargo from import flights., • Facilitate the loading and unloading of cargo to and from semitrucks., • May operate basic cargo handling equipment such as forklift and pallet jacks., • Check freight for proper piece count, weight, dimensions and documents as appropriate when accepting or delivering cargo., • May transport cargo to and from aircraft driving, 3,000 lb. vehicle using depth perception to negotiate vehicles with attached carts through congested areas. Reading "off-load" sheets to determine the destination of cargo., • Comply with all FAA, Airport, TSA, CBP, USDA, and Air General safety and security procedures, and immediately report any discrepancies to a supervisor or manager., • Must handle phone calls professionally and courteously, and accept dangerous goods in accordance with FAA regulations and IATA DGR guidelines. Review and understand all documentation supporting a flight arrival/departure., • Releasing import international freight after reviewing CBP clearances and authorizations, collecting air freight charges, and preparing freight transfer manifests., • Monitor multiple email accounts and respond to customer inquiries., • Provide customers with information concerning the status of their shipments., • Reconcile Master and House air waybills, as applicable against ACE Customs systems., • Handle, prepare, and manifest export flights for multiple carriers/cities., • Data capture Export consignments., • Verify booking details and request corrections where applicable., • Prepare transfer manifests and notify accordingly for multiple carriers/cities., • Transmit Customs for numerous airlines., • Send arrival notices for international inbound shipments to multiple carriers/cities., • Work independently and with a team to solve problems., • High school diploma or GED required., • Must be able to obtain a valid airport SIDA badge., • Must be at least 18 years of age., • Must have a valid and unexpired US Driver’s license., • Must be able to lift up to 70 lbs., • Must be able to clearly understand and communicate in English when performing essential job functions., • Must be able to pass all pre-employment screenings, background checks, and airport/government security background checks, applicable Custom Security Seal, and post offer drug screens., • Be available to work varied shifts, including nights, weekends, and holidays., • Ability to handle stress in a high-noise fast-paced environment and meet deadlines., • Medical, Dental, Vision, STD, LTD, Health and Flexible Savings Accounts, etc., • Paid Time Off and Sick Time, • Paid Parental Leave, • 401(k) Retirement Plan and Roth after 6 months, company match after 1 year, • Life Insurance, • Tuition Scholarship Program, • Company Emergency Loan Program, • Earned Wage Access - offered through Tapcheck, • Tuition Reimbursement