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  • Customer Support & Administrative Support Specialist
    Customer Support & Administrative Support Specialist
    hace 5 horas
    $23–$25 por hora
    Jornada completa
    Manhattan, New York

    Starting Pay: $23.00/Hour (after completing training) Paid Training: $20.00/Hour (for the first 30 days) Occasional Commissions: $50-100/Per Deal *ABOUT THE OPPORTUNITY* We are a nationwide automobile dealership and auto-transportation organization headquartered at The Trump Building, 40 Wall Street, Manhattan, directly owning and controlling 60+ automotive dealership and transportation businesses across the United States. We are seeking a dependable, organized, detail-oriented Administrative Support Specialist to assist with motor vehicle titles, dealership documentation, customer communications, recordkeeping, and daily office operations. This is an opportunity to work directly with senior management, learn multiple business functions, assume meaningful responsibilities, and potentially advance into supervisory or management positions. Prior Motor Vehicle Title Clerk or Dealership Back-end Experience Is Preferred. We provide structured, hands-on training in our company systems, procedures, and administrative operations. *COMPENSATION & SCHEDULE* • First 30 Days: Paid introductory training at $20.00/hour., • After Training: $23.00/hour upon successful completion of the training period., • Long-Term Growth: Potential increases to $25–$30/hour after approximately 1 year, depending on performance, proficiency, responsibilities, and management approval., • Schedule: Full-time. The office operates Monday–Friday; some Saturday work may be scheduled based on business needs. No Sunday work., • Work Location: In person at 40 Wall Street, Manhattan, NYC., • Additional Perks: Potential transportation/commuting assistance, company vehicle privileges, and other benefits subject to eligibility and company approval. *PRIMARY RESPONSIBILITIES* Motor Vehicle Titles & Dealership Operations • Process and track motor vehicle titles, registration-related paperwork, and dealership documents., • Review transactions for completeness, accuracy, and missing information., • Coordinate paperwork with dealerships, transportation departments, vendors, and customers., • Maintain accurate records and follow up on pending documentation. Administrative & Executive Support • Perform data entry, filing, scanning, correspondence, and document management., • Maintain databases, spreadsheets, customer records, and internal reports., • Track assignments, deadlines, appointments, and departmental requests., • Assist executives and managers with scheduling, reports, projects, and follow-ups., • Support basic bookkeeping, invoices, and accounting-related documentation., • Coordinate information between departments to maintain efficient operations. Customer Service & Communication • Answer incoming calls professionally, screen inquiries, and direct callers appropriately., • Log, process, and follow up on customer requests., • Provide accurate information using approved company procedures., • Coordinate resolutions with the appropriate departments., • Maintain confidentiality, professionalism, and excellent customer service. *FIRST 30 DAYS — PAID TRAINING* Your first 30 days are a structured, paid training period at $20/hour, designed to develop proficiency in company procedures, documentation, communication, and administrative operations. Training includes: • Motor vehicle titles, dealership paperwork, and processing procedures., • Customer call handling, request tracking, and follow-up., • Data entry, document accuracy, filing, and recordkeeping., • Microsoft Office, databases, electronic signatures, and company software., • Scheduling, reporting, basic bookkeeping, and office workflows., • Confidentiality, professional communication, and departmental coordination. Employees must listen attentively, take detailed notes, study procedures, retain information, ask questions, accept coaching, and demonstrate measurable improvement. Responsibilities increase as management confirms readiness and proficiency. *MANDATORY KNOWLEDGE ASSESSMENTS — 70% MINIMUM* To ensure employees understand their duties, periodic quizzes, practical exercises, and performance evaluations are required during training and throughout employment. Employees must maintain a minimum 70% average across company knowledge assessments covering: • Motor vehicle titles, dealership paperwork, and processing requirements., • Administrative procedures, office workflows, and company policies., • Customer service, telephone etiquette, and request handling., • Data entry accuracy, databases, documentation, and recordkeeping., • Microsoft Office, document management, and internal software., • Scheduling, reporting, bookkeeping basics, and task prioritization., • Confidentiality, judgment, and interdepartmental coordination. Practical proficiency is equally important. Management may review completed assignments, paperwork accuracy, customer communications, timeliness, and compliance with procedures. Maintaining the 70% assessment average, making satisfactory learning progress, applying training correctly, and performing duties accurately are conditions of continued employment. Failure to meet these standards may result in termination. Training, coaching, and evaluations continue beyond the introductory period. *REQUIRED QUALIFICATIONS* • At least 18 years old with a high school diploma or equivalent., • Ability to commute reliably to 40 Wall Street, Manhattan., • Availability for full-time work, including occasional scheduled Saturdays., • Excellent organization, attention to detail, and accuracy., • Strong verbal/written communication and professional telephone manner., • Ability to prioritize tasks, multitask, and meet deadlines., • Reliability, punctuality, patience, discretion, and sound judgment., • Basic computer proficiency and willingness to learn company software., • Ability to work independently and collaboratively with management and colleagues., • Willingness to study, accept coaching, complete assessments, maintain the 70% minimum average, and demonstrate continuous improvement. *PREFERRED EXPERIENCE & SKILLS* Prior Motor Vehicle Title Clerk or Automotive Dealership Back-end Experience preferred; but not required. Additional valuable experience includes administrative assistance, dealership office operations, executive support, customer service, document processing, bookkeeping, or office coordination. Familiarity with Microsoft Outlook, Word, Excel, PowerPoint, Adobe Acrobat/PDF tools, DocuSign, cloud storage, scheduling software, and business databases is advantageous. We value organized, dependable individuals who learn quickly, communicate professionally, protect confidential information, and take ownership of their responsibilities. *CAREER DEVELOPMENT & ADVANCEMENT* This role provides direct exposure to senior executives and the operations of a nationwide automotive organization. Strong performers may assume increasing responsibility for documentation, office workflows, reporting, employee training, departmental coordination, and administrative oversight. Potential Advancement: Senior Administrative Specialist, Executive Assistant, Administrative Coordinator, Office Supervisor, Office Manager, Operations Coordinator, or Departmental Management. Promotions and compensation increases depend on demonstrated proficiency, sustained performance, business needs, and management approval. *HOW TO APPLY* A brief introduction describing your relevant experience, organizational strengths, computer skills, and interest in long-term career development is encouraged. Before Applying: Please consider the mandatory Manhattan office attendance, potential Saturday scheduling, initial 30-day paid training at $20/hour, subsequent $23/hour rate, ongoing evaluations, and required 70% minimum knowledge-assessment average. We seek dependable professionals committed to accuracy, accountability, continuous learning, and long-term growth. Job Type: Full-Time, In Person Location: The Trump Building, 40 Wall Street, Manhattan, NYC Training Pay: $20.00/Hour — First 30 Days Regular Pay: $23.00/Hour After Training Occasional Commissions: $50-100/Per Deal Schedule: Monday–Friday, Occasional Saturdays, No Sundays

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  • Experienced Barista & Front of House Specialist
    Experienced Barista & Front of House Specialist
    hace 10 horas
    $16–$19 por hora
    Jornada completa
    Kensington, Brooklyn

    We are seeking an experienced, polished, and hospitality-driven *Barista & Front of House Specialist* to join our growing specialty café and bakery. We are looking for someone who brings a strong foundation in specialty coffee preparation, exceptional customer service, and the ability to thrive in a fast-paced, high-volume environment. Our ideal candidate is professional, personable, detail-oriented, and takes genuine pride in delivering a consistently elevated guest experience. This position requires a minimum of one year of relevant professional experience. We are particularly interested in individuals who demonstrate initiative, reliability, and a commitment to excellence. Key Responsibilities Specialty Coffee & Beverage Preparation • Prepare high-quality espresso-based beverages, including lattes, cappuccinos, americanos, and specialty drinks., • Demonstrate proficiency in espresso extraction, grinder calibration, milk steaming, and latte art., • Maintain consistency in beverage quality, presentation, and preparation standards., • Operate, clean, and maintain commercial espresso machines, grinders, and related equipment. Front of House & Guest Experience • Deliver attentive, welcoming, and professional customer service., • Engage with guests, provide product recommendations, and maintain a positive atmosphere., • Accurately process transactions and manage orders using our POS system., • Efficiently fulfill in-store, pickup, and third-party delivery orders., • Address customer inquiries and concerns professionally., • Maintain an immaculate, organized, and visually appealing front-of-house environment. Daily Operations • Execute opening and closing procedures., • Monitor inventory levels and restock supplies as needed., • Maintain food safety, sanitation, and cleanliness standards., • Collaborate with team members to ensure efficient daily operations., • Remain composed, organized, and efficient during high-volume service periods., • Demonstrate accountability, punctuality, and strong attention to detail. Required Qualifications • Minimum 1 year of professional barista or relevant specialty café experience., • Hands-on experience operating commercial espresso machines and grinders., • Strong knowledge of espresso preparation, milk steaming, and beverage consistency., • Excellent interpersonal, communication, and customer service skills., • Ability to multitask effectively in a fast-paced environment., • Professional demeanor, strong work ethic, and exceptional attention to detail., • Reliable, punctual, and comfortable working independently., • Availability to work flexible shifts, including weekends. Benefits: • Paid sick time, • Paid time off, • Paid training Work Location: In person

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  • Animal Care Supervisor
    Animal Care Supervisor
    hace 21 días
    Jornada completa
    The Bronx, New York

    ACC is one of the nation’s largest open-admission animal shelters, whose mission is to End Animal Homelessness in NYC. We touch the lives of nearly 20,000 animals each year. ACC is more than an animal shelter; we are a resource to the community, always seeking ways to keep the human-animal bond intact. With a 90% placement rate, our progressive, life-saving initiatives contribute to the successful placement of our animals. We strive to find loving homes for homeless and abandoned cats, dogs, guinea pigs and rabbits, both by adopting animals directly to the public and by partnering with more than 200 dedicated animal placement organizations (our New Hope partners). We also help keep NYC communities safe and rescue animals in need, responding to emergencies that involve animals as well as keeping our doors open 24/7 for people and animals in need. Summary This position works with and supports the Animal Care Team and is responsible for direct supervision of Animal Care Specialists. This includes the monitoring of their daily activities, focusing on gold standard care for all animals in our care. You are responsible for clearly communicating job expectations, job training, and holding staff accountable to the approved procedures. Our ideal candidate enjoys providing coaching and guidance, and you have some previous supervisory experience. You are excited to take on the unique challenges and rewards of working with a large team of dedicated shelter staff and volunteers. You also enjoy sharing your skill and knowledge with others in order to improve quality of care in the shelter, decrease stress, and continually expand the scope of our programs. You are self-motivated and able to work independently. Overall, you are passionate about animal welfare and about the people who make quality care possible, and you are eager to be at the helm of a progressive and expansive program. Required Qualifications High School diploma or GED is required. Minimum 6 months of prior animal handling experience required. Must be forward thinking and anticipate challenges, responding to them quickly and completely. Must be adaptable and receptive to rapidly evolving protocols. Treats animals and people with respect, considering all individuals as potential collaborators with something to offer. Available to modify schedule as needed to meet the needs of the organization. Ability to travel throughout the five boroughs periodically, and nationally for training opportunities. Must be able to lift and move up to 50lbs and stand for long periods of time. Benefits ACC values work/life balance and offers a generous paid-time-off (PTO) package that includes vacation time, birthdays off, personal days and sick pay. We also value physical and mental health by offering a great open access Cigna medical, dental and vision insurance at a low premium to our employees as well as 401K and Pension, Life Insurance. We also have on-the-job training for 2-4 weeks, periodic all staff trainings to include safety, DEI, cross training, and other growth opportunities. Because ACC is a nonprofit, employees may be eligible for loan forgiveness, cancellation, and/or consolidation under the Public Service Loan Forgiveness program (PSLF). Created under the College Cost Reduction and Access Act of 2007, PSLF allows borrowers who work full time for nonprofits and government agencies to have their outstanding debt forgiven tax-free on Federal Direct Loans, after making 120 qualifying monthly payments under a qualifying repayment plan. Essential Job Functions Assign work that includes cleaning of primary animal housing, animal rooms, and supplies; laundry; dog walking and animal enrichment. Inspect and evaluate quality of kennel cleanliness, room tidiness, and general carrying out of assigned duties by staff; follow up as needed. Participate in Animal Care staff hiring, including Hiring Info Sessions, evaluations and disciplinary action in cooperation with Care Center Manager and Human Resources. Establish, monitor and measure staff performance goals and provide performance evaluations to Animal Care team. Other Responsibilities Create weekly staff schedules that meet the needs of the Care Center. Circulate through Care Center on an ongoing basis to ensure staff are productive and have the support they need; assist with issues or concerns, real-time. Provide hands on training for new staff that aims to have them meet or exceed minimum standards by the end of their probationary period. Interact with staff in a manner that calls them up to greatness and empowers them to be open and teamwork oriented. Oversee inventory management, ensuring the Animal Care team always has an adequate inventory of supplies. Review and complete Animal Care team payroll records. Ensure that the locations of animals in Shelter Buddy remain accurate and are updated as needed to ensure accuracy. Review, manage, and respond to staff schedules, overtime, leave requests, time and attendance reports. In absence of Care Center Manager, assume all operational responsibilities in managing the Animal Care Center. Upon completion of training and certification, ability to provide emergency euthanasia on an as needed basis. Enthusiastically participate in ACC forums and events including supervisor meetings, trainings, and conference calls, and special events. Collaborate with other organizational leaders to explore new endeavors, reflect on current operations, or otherwise problem solve. Fear Free certification required within 30 days of hire. Complete other duties as assigned by supervisor. Preferred Qualifications Minimum 3 years of relevant experience with one year in a role supervising or directing staff as well experience in shelter is preferred. Prior supervisor experience with union staff is a plus. Basic familiarity with computers, MS Word and MS Outlook. Ability to excel in a fast-paced, high stress environment. Is an expert communicator, a people person, and a team player. Demonstrates mentorship qualities and is able to provide intensive support and interaction to a mostly junior staff. Is organized, detail oriented, able to maintain composure when faced with emotional situations including medically and behaviorally compromised animals. Work Environment At ACC it's all hands-on deck. We work together as a team, which means you may be asked to help with tasks that involve working outside in all sorts of weather. As a busy animal shelter in one of the biggest cities in the world it can get noisy inside. Employees should have the ability to remain calm yet professional in stressful situations involving animals and/or members of the public. ACC houses hundreds of animals in its facilities at any given time and with that comes fur, odors and other airborne particles in abundance. ACC offers many low-cost services to pets and people in need. This includes compassionate end-of-life services for people who cannot afford to go to a private veterinary office but still want to provide a professional and peaceful transition for their beloved pet. This position will train at our Queens or Manhattan Care Center locations until the Bronx Care Center is open. Reports To: Care Center Manager Overtime: This is a non-union position and is eligible for overtime. This is a full time job Job Contact Details Name Ilyasah Long-Hamilton Title Recruitment Coordinator

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  • Collections Specialist
    Collections Specialist
    hace 1 mes
    $26–$28 por hora
    Jornada completa
    Northwest Yonkers, Yonkers

    ASI Group is seeking a Credit & Collection Specialist for our Yonkers, NY corporate headquarters. *KEY RESPONSIBILITIES* • Handle routine credit inquiries and correspondence with customers & sales force, • Responsible for the collection of accounts deemed to be delinquent and identifying delinquent accounts for possible referral to outside collection agency or attorney for further collection effort, • Ensures proper tracking of mechanics liens and bond filing dates, • Daily review of On Hold Order Reports and status dashboards, • Release / Denial-Hold of daily customer orders, • Customer contact by phone and email for the purpose of collecting past due balances, • Verifying customer service issues causing delinquencies and referral to appropriate Customer Service Representative, • Daily posting of customer remittances to Accounts Receivable, • Immediate reporting of customer financial issues and problems to Sr. Credit Manager, • Other A/R, administrative tasks and special assignments as required by Sr. Controller and Sr. Credit Manager *Knowledge, Skills & Abilities* • Associates Degree in Finance, Accounting or related field preferred but not required, • Good communication and interpersonal skills, • Effective time management and organization skills, • Demonstrated ability to work both individually and as part of a team *Qualifications* • 3 years of experience in commercial collections and accounting preferred, • 1 or more years of Accounts Receivable experience desired

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