Airport customer service jobs in Buffalo, New YorkCreate job alerts

Job Description Courtyard by Marriott/ Buffalo-Airport, 4243 Genesee Street, Cheektowaga, NY 14225 We are looking for Room Attendants to join our Team! Our Courtyard® by Marriott Buffalo Airport, where our #1 priority is providing a clean and safe environment is conveniently located across from Buffalo Niagara International Airport, minutes from Walden Galleria Mall and Downtown Buffalo. With 139 beautifully appointed rooms, our Courtyard offers our guests a delicious breakfast sandwich paired with a signature Starbucks® coffee and other items at our Bistro Restaurant & Bar. The Courtyard by Marriott/Buffalo Airport is one of the 50 hotel properties owned and managed by the award-winning hotel management company, Buffalo Lodging Associates. A Room Attendant will be responsible for maintaining the cleanliness of our guest rooms and suites. Role: • Clean rooms/suites as assigned by supervisor ensuring quality of cleanliness and customer service. This includes cleaning floors, vacuuming, changing linens, making beds, cleaning bathrooms., • Reporting discrepancies and maintenance problems to supervisor., • Providing excellent customer service by responding promptly to guest requests., • Working typical shifts that include weekends and holidays when required. About Buffalo Lodging Associates: Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence. What You Bring: Previous experience in a hotel setting or open to training. Excellent customer service skills. Able to work alone or as part of a team. Ability to work on feet for extended periods. Can navigate a cart weighing up to 100 lbs., and lift, carry up to 25 lbs. And most importantly an engaging personality. Pay range: $16.50-$17.50 What We Offer You: At Buffalo Lodging, we are committed to keeping our most important assets – our associates– healthy, happy and productive. To achieve this, we offer a variety of benefits including the following: • Paid Weekly (Every Friday!), • Medical, Dental & Vision Insurance, • Competitive 401 (k) Retirement Savings Plan with Generous Employer Match, • Paid Vacation and Sick Time, • Paid Holidays, • Tuition Reimbursement, • Flexible Spending Account, • Company Paid Life Insurance, • Company Paid Short-Term Disability Insurance, • Long-Term Disability Insurance, • Employee Assistance Program, • Hotel Discounts – for You, Your Friends and Family, • Monthly Employee Appreciation Activities & Events, • Learning and Development Opportunities, • Employee Referral Program Buffalo Lodging Associates provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description Home2 Suites by Hilton- Buffalo-Airport/Galleria Mall, 1999 Walden Avenue, Cheektowaga, NY 14225 We are looking for a Room Attendant to join our Team! Our Home2 Suites by Hilton is just off I-90, less than a mile from Walden Galleria Mall and under ten minutes from the airport and Depew Train Station. Downtown Buffalo and Buffalo Zoo are 15 minutes away and we’re 25 miles from Niagara Falls. With 107 Suites to serve our guests, every room has an in-suite kitchenette. A daily hot breakfast – complimentary – is served to our guests. We provide a clean and safe environment for our guests and our associates. The Home 2 Suites by Hilton/Buffalo- Airport/Galleria Mall is one of the 50 hotel properties owned and managed by the award-winning hotel management company, Buffalo Lodging Associates. A Room Attendant will be responsible for maintaining the cleanliness of our guest rooms and suites. Role: • Clean rooms/suites as assigned by supervisor ensuring quality of cleanliness and customer service. This includes cleaning floors, vacuuming, changing linens, making beds, cleaning bathrooms., • Reporting discrepancies and maintenance problems to supervisor., • Providing excellent customer service by responding promptly to guest requests., • Working typical shifts that include weekends and holidays when required. About Buffalo Lodging Associates: Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence. What You Bring: Previous experience in a hotel setting or open to training. Excellent customer service skills. Able to work alone or as part of a team. Ability to work on feet for extended periods. Can navigate a cart weighing up to 100 lbs., and lift, carry up to 25 lbs. And most importantly an engaging personality. Pay range: $16.50-$17.50 What We Offer You: At Buffalo Lodging, we are committed to keeping our most important assets – our associates– healthy, happy and productive. To achieve this, we offer a variety of benefits including the following: • Paid Weekly (Every Friday!), • Medical, Dental & Vision Insurance, • Competitive 401 (k) Retirement Savings Plan with Generous Employer Match, • Paid Vacation and Sick Time, • Paid Holidays, • Tuition Reimbursement, • Flexible Spending Account, • Company Paid Life Insurance, • Company Paid Short-Term Disability Insurance, • Long-Term Disability Insurance, • Employee Assistance Program, • Hotel Discounts – for You, Your Friends and Family, • Monthly Employee Appreciation Activities & Events, • Learning and Development Opportunities, • Employee Referral Program Buffalo Lodging Associates provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Position Title: Ground Operations Crew (BUF) Position Summary The Ground Operations Crew loads and unloads customer bags, operates ground service equipment which includes operation of motor vehicles, coordinates the servicing of arriving and departing aircraft, helps prepare aircraft cabin for departure, and assists with ramp service duties including waste disposal and re-servicing of aircraft. The Ground Operations Crew will also assist customers when needed and complies with any ad-hoc requests as needed. Individuals must be comfortable serving customers and proficient in using computers. Crewmembers must be prepared to work outdoors under various weather-related conditions. Essential Responsibilities Operate ground service equipment which includes motor vehicles, tugs, and elevated de-icing equipment Services aircraft by operating ground service equipment (Potable water truck, ground power unit, tug, aircraft pushback, lavatory truck, deicing truck, etc.) Works in a ramp environment Tags, lifts, loads and unloads customer bags (in excess of 100 lbs) from baggage compartment of aircraft and baggage system Operates external aircraft equipment Helps prepare cabin for customer boarding and departure, which can include cleaning of seats, seat pockets, floor, galleys and lavatories Assist customers with special needs, e.g. customers who need assistance in boarding Guides aircraft to and from aircraft parking locations Carry a handheld radio and communicate effectively with proper radio etiquette Occasionally assist with loading and unloading mail, small packages and human remains Ensure and maintain a safe environment and operation Other duties as assigned Minimum Experience and Qualifications High School Diploma or General Education Development (GED) Diploma One (1) year of customer service or sales experience Must be at least 18 years old Complete fluency in written and spoken English Must be able to adhere to JetBlue Uniform Policy Manual Standards Able to travel and/or work variable hours, flexible shifts, including holidays and weekends Able to follow safety guidelines Able to perform under pressure and within fixed time constraints Able to work in all types of weather conditions Able to make occasional trips to other locations for training or temporary assignment Must be able to give and receive verbal communication Must be able to use handheld radios and headsets to communicate with the cockpit, dispatch, and other crewmembers Maintaining a positive, good-natured attitude is essential Ability to handle objects up to fifty (50) pounds frequently and/or seventy to one hundred (70-100) pounds occasionally with the assistance of other people or tools and be in a position where bending, crouching, kneeling is needed Must be able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge Depending on location, may need to acquire and maintain a United States Customs Clearance Possess and maintain a valid Driver's License and a driving record from the state of your primary residence that meets JetBlue Airways insurance standards Candidates must complete an assessment that evaluates the job qualifications/characteristics of Adaptability, Safety Orientation, and Teamwork using AI- or statistically-based scoring Available for occasional overnight travel (10%) Must pass a pre-employment drug test Must be legally eligible to work in the country in which the position is located Authorization to work in the US is required, this position is not eligible for visa sponsorship For internal candidates, good standing in attendance performance and safety Preferred Experience and Qualifications Previous airline experience Proficient with Microsoft Office suite Crewmember Expectations Regular attendance and punctuality Potential need to work flexible hours and be available to respond on short-notice Able to maintain a professional appearance When working or traveling on JetBlue flights, and if time permits, all capable Crewmembers are asked to assist with light cleaning of the aircraft Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion, and Fun Promote JetBlue's #1 value of safety as a Safety Ambassador, supporting JetBlue's Safety Management System (SMS) components, Safety Policy and behavioral standards Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue's confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR)) Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls Uphold JetBlue's safety performance metric goals and understand how they relate to their duties and responsibilities The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position. Equipment Computer/Electronic Tablet and other office equipment Ground service equipment Handheld radios Public Address System Jet bridge and/or air stairs (Customer enplaning/deplaning equipment) Free-standing computer kiosks used to identify and process Customer reservations Light Emitting Diode (LED) screens and signs Work Environment Airport Ramp environment; the outdoor environment may present weather variations and elevated noise levels Ability to work weekends or irregular shifts Able to make occasional trips to other locations for training or temporary assignment Subject to weather and elevated noise levels within airports Ability to stand for an extended period of time Physical Effort Moderate physical activity required by handling objects up to fifty (50) pounds frequently and/or seventy to one hundred (70-100) pounds occasionally with the assistance of other people or tools and be in a position where bending, crouching, kneeling, etc. is needed. Compensation * The base pay for this position starts at $18.15. Base pay is one component of JetBlue's total compensation package, which may also include access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more. JetBlue Airways is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other legally protected basis.

Responsible for leading a team of agents and providing customer service to passengers for all aspects of arrivals, ticketing, check-in including boarding, baggage services, reservations, and any other queries or complaints. Benefits: Flight Privilege Customer Service, Supervisor, Service, Passenger, Reservations, Retail, Airline

Job Description Courtyard® by Marriott Buffalo Airport is seeking a Night Auditor to join their team! The Night Auditor is the face of the hotel during overnight hours and provides superior service to all guests. Responsibilities include: • Greeting guests, complete the check- in/ check-out procedure through the Property management system while obtaining and storing pertinent information., • Handles cash, credit card information and goods at the property., • Identifying the needs of each guest and provides relevant information regarding the hotel services and amenities, to create an accommodating environment for all. Respond to all guest requests in a timely manner., • Taking reservations from incoming callers inputs all pertinent information into the hotel management system. Updates and cancels reservations in the system as requested by the guest., • Organizes previous shifts paperwork, closes and balances all room accounts and vouchers, investigates and analyzes out of balance situations, runs trial balance reports and night audit., • Prepares guest folios for express check out. About Buffalo Lodging Associates: Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence. Pay range: $18.00- $19.00 What You Bring: The ideal candidate is one who embodies Buffalo Lodging’s culture and core values: Excellence, Passion, Integrity, Inclusive. For the most success in this role, requirements are as follows: • Customer Service experience, in a hotel setting preferred., • BRAND experience is a plus., • High School diploma or equivalent is preferred., • Computer knowledge including intranet, Property management system, WORD, and EXCEL is strongly preferred., • Must have valid drivers license, and acceptable driving history subject to company approval ., • Typical Schedule : Overnights, 11 PM- 7 AM Weekend Availability needed What We Offer You: At Buffalo Lodging, we are committed to keeping our most important assets – our employees – healthy, happy and productive. To achieve this, we offer a variety of benefits including the following: • Paid Weekly (Every Friday!), • Medical, Dental & Vision Insurance, • Competitive 401 (k) Retirement Savings Plan with Generous Employer Match, • Paid Vacation and Sick Time, • Paid Holidays, • Tuition Reimbursement, • Flexible Spending Account, • Company Paid Life Insurance, • Company Paid Short-Term Disability Insurance, • Long-Term Disability Insurance, • Employee Assistance Program, • Hotel Discounts – for You, Your Friends and Family, • Wellness Programs, • Monthly Employee Appreciation Activities & Events, • Learning and Development Opportunities, • Employee Referral Program Buffalo Lodging Associates provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Responsible for providing customer service to passengers for all aspects of arrivals, ticketing, check-in including boarding, baggage services, reservations, and any other queries or complaints. Benefits: Flight Privileges: Offered after 30 days for Customer Service, Agent, Service, Passenger, Reservations, Retail, Airline

Job Description Hampton Inn Buffalo-Airport/Galleria Mall, 1745 Walden Avenue, Cheektowaga, New York 14225 We are looking for a Breakfast Attendant to join our great Team! Located off I-90, this 132 room hotel is across the street from Walden Galleria Mall and nearby Buffalo Niagara Airport. The Hampton Inn offers free breakfast, Wi-Fi, indoor heated pool and is pet friendly. The Hampton Inn by Hilton is one of the 50 hotel properties owned and managed by the award-winning hotel management company, Buffalo Lodging Associates. The Breakfast Attendant prepares and assists with service of the complimentary buffet style breakfast. Responsibilities include: • Greeting guests as they come in to the breakfast area or lobby. Assisting with any questions or issues that may come up., • Set up and maintain the breakfast buffet- Prepare foods such as cut fruit, coffee and juices. Stocks coffee, juice and Milk container. Set out cold food such as sweet rolls, muffins and cereal for self service. Warm and set out hot foods such as hash browns, French toast, etc. Set up serving dishes, utensils, cups and other paper/china products., • Maintain cleanliness of breakfast area and kitchen during and after breakfast hours. Clear and clean tables as they are vacated, wipes up spills, sweeps, mops and vacuums kitchen and dining areas. Remove trash., • Take inventory of food, beverages and other supplies needed for each day. Order or purchase food supplies as needed. Organize and put away food orders About Buffalo Lodging Associates: Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence. What You Bring: The ideal candidate is one who embodies Buffalo Lodging’s culture and core values: Excellence, Passion, Integrity, Inclusive. For the most success in this role, requirements are as follows: • Customer Service experience, in a hotel setting preferred., • Basic knowledge of food and beverage preparation., • High School diploma or equivalent is preferred., • Typical Schedule : Morning Shifts : approx. 5 AM – 12 PM Pay range: $16.50- - $17.50 What We Offer You: At Buffalo Lodging, we are committed to keeping our most important assets – our employees – healthy, happy and productive. To achieve this, we offer a variety of benefits including the following: • Paid Weekly (Every Friday!), • Medical, Dental & Vision Insurance, • Competitive 401 (k) Retirement Savings Plan with Generous Employer Match, • Paid Vacation and Sick Time, • Paid Holidays, • Tuition Reimbursement, • Flexible Spending Account, • Company Paid Life Insurance, • Company Paid Short-Term Disability Insurance, • Long-Term Disability Insurance, • Employee Assistance Program, • Hotel Discounts – for You, Your Friends and Family, • Wellness Programs, • Monthly Employee Appreciation Activities & Events, • Learning and Development Opportunities, • Employee Referral Program

In this role, the Airport Customer Service Rep, where you will coordinate with other departments when needed, assist with packaging, labeling, and preparing items for delivery, and respond to questions by phone, email, or in-person. Additional duties include provide friendly assistance to customers

We continue to innovate, adapt, and grow by leaning on our experience and expertise in airline ground services.Our vision is to be the most respected company by providing exceptional experience getting aircraft and passengers to their destination safely.We are seeking individuals to join our growing

This position is for a dedicated Airport Customer Service Rep, where you will manage simple records and enter information accurately, help organize and maintain a tidy workspace, and work with supervisors to meet daily goals. Additional duties include support returns and exchanges in a timely manner

As a Airport Customer Service Agent, you will be responsible for supporting airport operations and passenger services, including: assist passengers with check-in and boarding processes.

Join our team as a Airport Customer Service Rep, where you will learn company products and services to better assist others, coordinate with other departments when needed, and help organize and maintain a tidy workspace. Additional duties include manage simple records and enter information accuratel

Must have a minimum of 1 year of customer service or sales experience in retail, guest services, or administrative support. The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Seasonal Customer Service Return Agent. Seasonal Customer Service Return Agent.

Airport Customer Service Agent (Delta) - BUF.

Airport Customer Service Supervisor - BUF. Job Title: Airport Customer Service Supervisor - BUF. Responsible for leading a team of agents and providing customer service to passengers for all aspects of arrivals, ticketing, check-in including boarding, baggage services, reservations, and any other qu

In this role, the Airport Customer Service Rep, where you will coordinate with other departments when needed, assist with packaging, labeling, and preparing items for delivery, and respond to questions by phone, email, or in-person. Additional duties include provide friendly assistance to customers

Provide efficient, friendly service to all of our customers. One year of customer service experience preferred. Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and wo

This position is for a dedicated Airport Customer Service Rep, where you will provide friendly assistance to customers and team members, help organize and maintain a tidy workspace, and learn company products and services to better assist others.

In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.

No customer service representative experience required. Earn up to $750 a week in your free time by providing feedback on everyday products and services. If needed, try out products or services ahead of your session.

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!. Previous experience in customer service or sales is a plus. We're seeking someone who is great with people, building relationships, and putting customers first.

Experience: 6+ months of customer service experience; 1+ year working with computers and software applications; 6+ months of heavy volume phone experience in customer service or a call center. Are you a tech-savvy problem solver? Do you have the patience to help customers and a knack for providing f

Are you a tech-savvy problem solver? Do you have the patience to help customers and a knack for providing friendly service? Are you great at multitasking and communicating? Then working as a professional Customer Service Representative at Spectrum may be right for you. Experience: 6+ months of custo

Prime Flight Aviation - 4200 Genesee Street - Responsibilities: Load and unload baggage, cargo, and mail onto aircraft; Guide aircraft to and from gates; Operate ground service equipment such as pushbacks, tugs, belt loaders, and baggage carts.

The Customer Service Representative handles customer service requests, appointment booking, customer questions, complaints, and billing inquiries with the highest degree of courtesy and professionalism to resolve customer issues with one-call resolution. High school diploma or equivalent with 2+ yea

Are you a digitally-savvy problem solver? Do you enjoy multitasking? Are you personable and patient with a passion for customer service? Then working as a Spectrum Mobile Customer Service Representative may be right for you. As a Customer Service Representative with a focus on Mobile Repair, you wil

Two years previous customer service and/or administrative office experience required. We believe in nurturing a culture that provides WOW! Customer Service. Front Desk Customer Service Representative.

As a Customer Service Representative with a focus on Mobile Repair, you will use your communication and problem-solving skills to nurture and maintain relationships with customers who use our mobile services. Are you a digitally-savvy problem solver? Do you enjoy multitasking? Are you personable and

As a Customer Service Representative - State Farm Agent Team Member with Thomas Rupert - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Previous customer service experience preferred. We are located in Clif

Experience: 6+ months of customer service experience; 1+ year working with computers and software applications; 6+ months of heavy volume phone experience in customer service or a call center. Are you a tech-savvy problem solver? Do you have the patience to help customers and a knack for providing f

We want you to join our team as a Customer Service Representative. As a Customer Service Representative, you will enjoy:. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide

Experience: 6+ months of customer service experience; 1+ year working with computers and software applications; 6+ months of heavy volume phone experience in customer service or a call center. Are you a tech-savvy problem solver? Do you have the patience to help customers and a knack for providing f

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Excellent customer service and relationship management skills are required. Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is

Are you a tech-savvy problem solver? Do you have the patience to help customers and a knack for providing friendly service? Are you great at multitasking and communicating? Then working as a professional Customer Service Representative at Spectrum may be right for you. Experience: 6+ months of custo