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At Music & Arts, we provide the tools and support for you to focus on what matters most: teaching and inspiring students. With robust benefits, a commitment to innovation, and opportunities to grow your career, you’ll find a rewarding and impactful role here. We are looking for educators who are not only skilled musicians but also dedicated to empowering learners. We believe that private lessons are the building blocks to a lifelong relationship with music. Our strong commitment to music education is fundamental to our business, and we work hard to find instructors who are experts in their instrument. We take care of all the administrative work so you can do what you do best: inspire learning and creating the next generation of musicians! What You’ll Do: As a Music Teacher, you will create an engaging, supportive, and safe learning environment where students thrive. You will: • Teach music lessons to students of varying ages and skill levels., • Build positive relationships with students and parents through regular communication, goal-setting, and progress updates., • Partner with store teams to schedule lessons and encourage student retention., • Bachelor’s Degree in Music Education, Music Performance, or equivalent experience., • Advanced degrees (Master’s or Doctoral) in Music., • Professional teaching memberships or certifications. Music & Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion. The first Music & Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music & Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers -- a decision that remains intact to this day. Since the 1990's, Music & Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations. Why Music & Arts? Here's just some of the rewards: For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Music & Arts offers robust benefits and perks, including 401K plus company match, employee discount program, and more. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations. Additional Information: Music & Arts is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job? related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by sending an email to

At Music & Arts, we provide the tools and support for you to focus on what matters most: teaching and inspiring students. With robust benefits, a commitment to innovation, and opportunities to grow your career, you’ll find a rewarding and impactful role here. We are looking for educators who are not only skilled musicians but also dedicated to empowering learners. We believe that private lessons are the building blocks to a lifelong relationship with music. Our strong commitment to music education is fundamental to our business, and we work hard to find instructors who are experts in their instrument. We take care of all the administrative work so you can do what you do best: inspire learning and creating the next generation of musicians! What You’ll Do: As a Music Teacher, you will create an engaging, supportive, and safe learning environment where students thrive. You will: • Teach music lessons to students of varying ages and skill levels., • Build positive relationships with students and parents through regular communication, goal-setting, and progress updates., • Partner with store teams to schedule lessons and encourage student retention., • Bachelor’s Degree in Music Education, Music Performance, or equivalent experience., • Advanced degrees (Master’s or Doctoral) in Music., • Professional teaching memberships or certifications. Music & Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion. The first Music & Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music & Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers -- a decision that remains intact to this day. Since the 1990's, Music & Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations. Why Music & Arts? Here's just some of the rewards: For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Music & Arts offers robust benefits and perks, including 401K plus company match, employee discount program, and more. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations. Additional Information: Music & Arts is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job? related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by sending an email to

The purpose of this job is to consistently achieve individual sales goals to support the store's sales and profit objectives, provide superior customer service, and take on other senior-level responsibilities within a store. Essential Functions (not all-inclusive): • Generate sales to exceed personal sales goals, • Promote the Music & Arts lesson program, • Create business by networking with teachers/schools, churches, and community organizations, • Develop customer relationships and provide compelling sales presentations based on sales training, • Demonstrate outstanding customer service to each and every customer, • Promote customer loyalty, • Participate in all areas of store's operation including merchandising, displays, and maintenance, • Maintain store security including: perimeter door keys, register keys and personal alarm code For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Music & Arts offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations Additional Information: Music & Arts is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job? related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1?818-735-8800 ext. 2862 or by sending an email to . Skills, Experience and Education: Minimum Requirements: • High School Diploma or GED required., • 2 years of relevant work experience Since the 1990's, Music & Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 200+ retail stores, 120+ educational representatives, and 300+ affiliate locations.

The Retail Store Manager is responsible for running day-to-day sales and operations while meeting excellent customer service standards. Essential Functions (not all-inclusive): • Manage Sales team by coaching, counseling, advice, support, motivation or any information needed in order to help and meet their sales objectives, • Stay current on financial data, inventory, and other statistics, • Be sure that all products in the store are available for purchase and displayed appropriately, • Oversee and manage payroll, recruiting, hiring and training of store employees, • Responsible for executing operational tasks related to institutional sales and rental services on a daily basis for all accounts assigned., • Promote the Music & Arts lesson program and assist teachers, • Demonstrate outstanding customer service to each and every customer For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Music & Arts offers robust benefits and perks for full time employees including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options. Pay Rate: $19.00 - $21.00/hr plus bonus depending on location, background and experience. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations About Music & Arts Music & Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion. The first Music & Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music & Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers -- a decision that remains intact to this day. Since the 1990's, Music & Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations. To join our band, you'll need the following experience: Minimum Requirements: • High School Diploma or Equivalent, • 3-5 years retail experience If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by sending an email to .

The Retail Store Manager is responsible for running day-to-day sales and operations while meeting excellent customer service standards. Essential Functions (not all-inclusive): • Manage Sales team by coaching, counseling, advice, support, motivation or any information needed in order to help and meet their sales objectives, • Stay current on financial data, inventory, and other statistics, • Be sure that all products in the store are available for purchase and displayed appropriately, • Oversee and manage payroll, recruiting, hiring and training of store employees, • Responsible for executing operational tasks related to institutional sales and rental services on a daily basis for all accounts assigned., • Promote the Music & Arts lesson program and assist teachers, • Demonstrate outstanding customer service to each and every customer For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Music & Arts offers robust benefits and perks for full time employees including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options. Pay Rate: $19.00 - $21.00/hr plus bonus depending on location, background and experience. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations About Music & Arts Music & Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion. The first Music & Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music & Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers -- a decision that remains intact to this day. Since the 1990's, Music & Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations. To join our band, you'll need the following experience: Minimum Requirements: • High School Diploma or Equivalent, • 3-5 years retail experience If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by sending an email to .

The Retail Store Manager is responsible for running day-to-day sales and operations while meeting excellent customer service standards. Essential Functions (not all-inclusive): • Manage Sales team by coaching, counseling, advice, support, motivation or any information needed in order to help and meet their sales objectives, • Stay current on financial data, inventory, and other statistics, • Be sure that all products in the store are available for purchase and displayed appropriately, • Oversee and manage payroll, recruiting, hiring and training of store employees, • Responsible for executing operational tasks related to institutional sales and rental services on a daily basis for all accounts assigned., • Promote the Music & Arts lesson program and assist teachers, • Demonstrate outstanding customer service to each and every customer For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Music & Arts offers robust benefits and perks for full time employees including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options. Pay Rate: $19.00 - $21.00/hr plus bonus depending on location, background and experience. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations About Music & Arts Music & Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion. The first Music & Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music & Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers -- a decision that remains intact to this day. Since the 1990's, Music & Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations. To join our band, you'll need the following experience: Minimum Requirements: • High School Diploma or Equivalent, • 3-5 years retail experience If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by sending an email to .

The Retail Store Manager is responsible for running day-to-day sales and operations while meeting excellent customer service standards. Essential Functions (not all-inclusive): • Manage Sales team by coaching, counseling, advice, support, motivation or any information needed in order to help and meet their sales objectives, • Stay current on financial data, inventory, and other statistics, • Be sure that all products in the store are available for purchase and displayed appropriately, • Oversee and manage payroll, recruiting, hiring and training of store employees, • Responsible for executing operational tasks related to institutional sales and rental services on a daily basis for all accounts assigned., • Promote the Music & Arts lesson program and assist teachers, • Demonstrate outstanding customer service to each and every customer For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Music & Arts offers robust benefits and perks for full time employees including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options. Pay Rate: $19.00 - $21.00/hr plus bonus depending on location, background and experience. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations About Music & Arts Music & Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion. The first Music & Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music & Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers -- a decision that remains intact to this day. Since the 1990's, Music & Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations. To join our band, you'll need the following experience: Minimum Requirements: • High School Diploma or Equivalent, • 3-5 years retail experience If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by sending an email to .

The Retail Store Manager is responsible for running day-to-day sales and operations while meeting excellent customer service standards. Essential Functions (not all-inclusive): • Manage Sales team by coaching, counseling, advice, support, motivation or any information needed in order to help and meet their sales objectives, • Stay current on financial data, inventory, and other statistics, • Be sure that all products in the store are available for purchase and displayed appropriately, • Oversee and manage payroll, recruiting, hiring and training of store employees, • Responsible for executing operational tasks related to institutional sales and rental services on a daily basis for all accounts assigned., • Promote the Music & Arts lesson program and assist teachers, • Demonstrate outstanding customer service to each and every customer For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Music & Arts offers robust benefits and perks for full time employees including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options. Pay Rate: $19.00 - $21.00/hr plus bonus depending on location, background and experience. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations About Music & Arts Music & Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion. The first Music & Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music & Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers -- a decision that remains intact to this day. Since the 1990's, Music & Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations. To join our band, you'll need the following experience: Minimum Requirements: • High School Diploma or Equivalent, • 3-5 years retail experience If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by sending an email to .

The Retail Store Manager is responsible for running day-to-day sales and operations while meeting excellent customer service standards. Essential Functions (not all-inclusive): • Manage Sales team by coaching, counseling, advice, support, motivation or any information needed in order to help and meet their sales objectives, • Stay current on financial data, inventory, and other statistics, • Be sure that all products in the store are available for purchase and displayed appropriately, • Oversee and manage payroll, recruiting, hiring and training of store employees, • Responsible for executing operational tasks related to institutional sales and rental services on a daily basis for all accounts assigned., • Promote the Music & Arts lesson program and assist teachers, • Demonstrate outstanding customer service to each and every customer For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Music & Arts offers robust benefits and perks for full time employees including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options. Pay Rate: $19.00 - $21.00/hr plus bonus depending on location, background and experience. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations About Music & Arts Music & Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion. The first Music & Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music & Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers -- a decision that remains intact to this day. Since the 1990's, Music & Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations. To join our band, you'll need the following experience: Minimum Requirements: • High School Diploma or Equivalent, • 3-5 years retail experience If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by sending an email to .

The Retail Store Manager is responsible for running day-to-day sales and operations while meeting excellent customer service standards. Essential Functions (not all-inclusive): • Manage Sales team by coaching, counseling, advice, support, motivation or any information needed in order to help and meet their sales objectives, • Stay current on financial data, inventory, and other statistics, • Be sure that all products in the store are available for purchase and displayed appropriately, • Oversee and manage payroll, recruiting, hiring and training of store employees, • Responsible for executing operational tasks related to institutional sales and rental services on a daily basis for all accounts assigned., • Promote the Music & Arts lesson program and assist teachers, • Demonstrate outstanding customer service to each and every customer For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Music & Arts offers robust benefits and perks for full time employees including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options. Pay Rate: $19.00 - $21.00/hr plus bonus depending on location, background and experience. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations About Music & Arts Music & Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion. The first Music & Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music & Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers -- a decision that remains intact to this day. Since the 1990's, Music & Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations. To join our band, you'll need the following experience: Minimum Requirements: • High School Diploma or Equivalent, • 3-5 years retail experience If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by sending an email to .

Compensation starting: 52,400 EEOC DISCLAIMER International Leadership of Texas provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, International Leadership of Texas complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. International Leadership of Texas expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of International Leadership of Texas employees to perform their job duties may result in discipline up to and including discharge. Years Of Experience • I understand that I may be required to submit to a fingerprint background check at my own expense before employment or at any time during my employment., • Are you legally authorized to work in the United States? (If offered employment, you will be required to complete an Employment Eligibility Verification Form (I-9) and produce documentation of identity and authorization to work)., • I understand ILTexas does not petition or sponsor an employment visa., • I authorize representatives of International Leadership of Texas to contact all persons and entities listed on this application and to make all contacts, inquiries and investigations which they deem necessary in order to verify my education, employment and criminal history. I consent to the release by third parties of information concerning my previous employment and pertinent information they may have, personal or otherwise, and release all parties from liability for any damage that may result from furnishing same to the District., • I understand that International Leadership of Texas will keep such information in a confidential file, available only to appropriate district officials. I understand this application and all supporting material submitted becomes the property of the International Leadership of Texas which reserves the right to accept or reject said application., • I understand that International Leadership of Texas is an equal opportunity employer and does not discriminate in hiring decisions based on any state or federally protected right., • Rank from 1 to 10, your skill with MS Word, • Rank from 1 to 10, your skill with MS Excel, • Rank from 1 to 10, your knowledge of the Skyward System., • Rank from 1 to 10, your organizational skills., • Please enter your Social Security Number., • How did you hear about ILTexas?, • If you were referred by an ILTexas Employee, please state the ILTexas employee's first and last name and department and/or campus., • Are you a current or former employee of the district? If yes, please list campus, position, and dates worked., • Have you retired from Teacher Retirement System(TRS)? If yes, please provide retirement date. If no, type N/A., • Are you an active member of TRS?, • Are you a relative of any current ILTexas board member or a relative of any current ILTexas employee by blood or marriage?, • A relative shall include the following relationships: relationships established by blood, marriage or legal action. Examples include (but are not limited to) the employee: spouse, mother, father, son, daughter, sister, brother, mother-in-law, father-in-law, sister-in-law, brother-in law, daughter-in-law, stepparent, stepchild, aunt, uncle, nephew, niece, grandparent, grandchild or cousin. The term also includes domestic partners (a person with whom the employees life is interdependent and who shares a common residence) and, a daughter or son of an employee domestic partners. If yes, please state name, position held, and relationship. If no, please type N/A., • Are you aware of any reasons why you would not be able to perform the duties of the position for which you are applying? If yes, please explain., • Do you know any other language other than English? If yes, please indicate which languages and skill level., • I understand that upon employment I must provide my official transcript(s) and service record if applicable. Leave days offered by ILTexas: • 3 Local Days- Do not rollover to the following year., • 5 State Days- Unused days will rollover. You will only receive the full amount of days if you complete the full year. Benefits: • Medical Insurance (TRS ActiveCare) Blue Cross Blue Shield & Express Scripts Pharmacy Prescription. ILTexas medical employee-only contribution is $450 for ActiveCare Primary and $462 for ActiveCare HD and Primary Plus., • Free $50,000.00 Basic Life Insurance (The Hartford) Supplemental Benefits: Available at additional cost/ILTexas does not contribute towards the plans listed below. • Dental (Cigna), • Vision (Avesis), • Cancer (CHUBB), • Accident Insurance (Pan American Life), • Identity Theft (ID Watchdog), • Disability Insurance (CHUBB), • Voluntary Group Life (The Hartford), • AD&D (The Hartford), • Section 403b & 457 Retirement Saving Plans (National Benefit Services), • HealthCare FSA (National Benefit Services), • Dependent Care FSA (National Benefit Services), • HSA (EECU), • EAP (The Hartford), • Hospital Indemnity Plan (CHUBB), • Critical Illness (CHUBB), • Telehealth (MDLive), • Pet Insurance (MetLife) For more information, please visit our ILTexas Benefits Portal at: ___

Compensation starting: 52,400 EEOC DISCLAIMER International Leadership of Texas provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, International Leadership of Texas complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. International Leadership of Texas expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of International Leadership of Texas employees to perform their job duties may result in discipline up to and including discharge. Years Of Experience • I understand that I may be required to submit to a fingerprint background check at my own expense before employment or at any time during my employment., • Are you legally authorized to work in the United States? (If offered employment, you will be required to complete an Employment Eligibility Verification Form (I-9) and produce documentation of identity and authorization to work)., • I understand ILTexas does not petition or sponsor an employment visa., • I authorize representatives of International Leadership of Texas to contact all persons and entities listed on this application and to make all contacts, inquiries and investigations which they deem necessary in order to verify my education, employment and criminal history. I consent to the release by third parties of information concerning my previous employment and pertinent information they may have, personal or otherwise, and release all parties from liability for any damage that may result from furnishing same to the District., • I understand that International Leadership of Texas will keep such information in a confidential file, available only to appropriate district officials. I understand this application and all supporting material submitted becomes the property of the International Leadership of Texas which reserves the right to accept or reject said application., • I understand that International Leadership of Texas is an equal opportunity employer and does not discriminate in hiring decisions based on any state or federally protected right., • Rank from 1 to 10, your skill with MS Word, • Rank from 1 to 10, your skill with MS Excel, • Rank from 1 to 10, your knowledge of the Skyward System., • Rank from 1 to 10, your organizational skills., • Please enter your Social Security Number., • How did you hear about ILTexas?, • If you were referred by an ILTexas Employee, please state the ILTexas employee's first and last name and department and/or campus., • Are you a current or former employee of the district? If yes, please list campus, position, and dates worked., • Have you retired from Teacher Retirement System(TRS)? If yes, please provide retirement date. If no, type N/A., • Are you an active member of TRS?, • Are you a relative of any current ILTexas board member or a relative of any current ILTexas employee by blood or marriage?, • A relative shall include the following relationships: relationships established by blood, marriage or legal action. Examples include (but are not limited to) the employee: spouse, mother, father, son, daughter, sister, brother, mother-in-law, father-in-law, sister-in-law, brother-in law, daughter-in-law, stepparent, stepchild, aunt, uncle, nephew, niece, grandparent, grandchild or cousin. The term also includes domestic partners (a person with whom the employees life is interdependent and who shares a common residence) and, a daughter or son of an employee domestic partners. If yes, please state name, position held, and relationship. If no, please type N/A., • Are you aware of any reasons why you would not be able to perform the duties of the position for which you are applying? If yes, please explain., • Do you know any other language other than English? If yes, please indicate which languages and skill level., • I understand that upon employment I must provide my official transcript(s) and service record if applicable. Leave days offered by ILTexas: • 3 Local Days- Do not rollover to the following year., • 5 State Days- Unused days will rollover. You will only receive the full amount of days if you complete the full year. Benefits: • Medical Insurance (TRS ActiveCare) Blue Cross Blue Shield & Express Scripts Pharmacy Prescription. ILTexas medical employee-only contribution is $450 for ActiveCare Primary and $462 for ActiveCare HD and Primary Plus., • Free $50,000.00 Basic Life Insurance (The Hartford) Supplemental Benefits: Available at additional cost/ILTexas does not contribute towards the plans listed below. • Dental (Cigna), • Vision (Avesis), • Cancer (CHUBB), • Accident Insurance (Pan American Life), • Identity Theft (ID Watchdog), • Disability Insurance (CHUBB), • Voluntary Group Life (The Hartford), • AD&D (The Hartford), • Section 403b & 457 Retirement Saving Plans (National Benefit Services), • HealthCare FSA (National Benefit Services), • Dependent Care FSA (National Benefit Services), • HSA (EECU), • EAP (The Hartford), • Hospital Indemnity Plan (CHUBB), • Critical Illness (CHUBB), • Telehealth (MDLive), • Pet Insurance (MetLife) For more information, please visit our ILTexas Benefits Portal at: ___

Job Description Collinson Group is a global leader in driving loyalty and engagement for many of the world’s largest companies. Predominantly through the provision of travel related benefits within a market leading digital travel ecosystem. The group offers a unique blend of industry and sector specialists who together provide market-leading experience in delivering products and services across four core capabilities: Loyalty, Lifestyle Benefits and Insurance. The group provides unrivalled insight and expertise around affluent consumers and frequent travellers, creating and delivering products and services now accessible to over 400m end consumers. We have more than 25 years’ experience, with 28 global locations, servicing over 800 clients in 170 countries, employing 1,800 people. We have been bringing innovation to the market since inception – from launching the first independent global VIP lounge access Programme, Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences. Key clients include: Visa, Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC. Our mission is focused on doing good beyond profit, which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work. Never short of ambition, the success of our business is delivered through the diverse and talented team of over 1,800 colleagues globally. What Does a Delivery Manager do: The Deliver Manager ensures the predictable, high-quality delivery of products and initiatives by coordinating cross-functional teams, removing delivery risks, and establishing clear governance across the delivery lifecycle. The Delivery Manager provides structure, clarity, and transparency so teams can deliver value efficiently, maintains alignment between Product, Engineering, and Commercial stakeholders, and drives continuous improvement across delivery processes to enhance execution, throughput, and stakeholder confidence. The role requires exceptional organisational, communication and problem-solving skills to oversee the scoping, planning and execution of this cross-functional initiatives. The successful candidate will be output-oriented, rigorous in his/her attention to detail and able to motivate teams to deliver on time, on budget and to quality standards What You'll Do: · Planning and dependencies – work with workstream leads to build a project plan (both detailed and plan on a page) outlining key activities and milestones whilst also identifying and tracking the key internal / external dependencies that inform sequencing and / or timing of the project · Resourcing – work with workstream leads to understand resource requirements ensuring relevant stakeholders are aware of demand for each of their teams · Delivery – monitor individual workstream performance against the plan, challenge slippage and help define and implement mitigations · Risk and issue management – review the risks and issues experienced by the workstream leads and escalate as needed to the Project Sponsor and / or Steering Committee · Governance – facilitate relevant governance forums and the distribution and closure of relevant actions and decisions · Stakeholder management – Establish strong working relationships with different stakeholder groups (including Senior Leadership, Project Managers, Change Leads, BAU owners, external 3rd parties and Collinson International Ltd leadership team and Board) · Team leadership – oversee the work of the Workstream Leads · Reporting – collate reports from Workstream Leads to build a view of programme progress (e.g. status against plan & next steps). Consolidate this to report up to the Programme Manager / Project Sponsor / Transformation Management Office (TMO) as applicable · PM community – be an active member of the PM Community, sharing insights and experience to help raise standards across the organization. What You'll Need: · Project Management · Change Management · Strategic thinking and planning · Communication and stakeholder management / influencing · Cross-functional working · Leadership and team management · Training and development · Problem solving and analysis · Ability to deal with ambiguity · Commitment to continuous learning · Previous experience as a Project Manager (3-5 years) · Previous experience of managing projects within Technology organisations. · Previous experience of working successfully with Change Managers · Previous experience of delivering both standalone projects and projects that form part of a wider programme · External certifications in Project Management desirable but not essential (e.g. Prince2 or APM) · Experience and understanding of Lean Six Sigma is desirable but not essential · Experience and understanding of SaaS solutions is desirable but not essential. You can look forward to a competitive salary and benefit plan including but not limited to: * 100% employer paid medical, dental, life & LTD insurance for employees * 100% match to your 401k deferrals (limited) with 100% vesting at 6 months * Supplemental Insurance including STD, additional Life * Priority Pass Membership * Global Mentoring Program * Wellness Programs * Lifestyle Benefits Collinson is an equal opportunity employer and welcomes differences in all their forms including: color, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our on-going success. We are focused on continually evolving our purpose driven, high performing culture, providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Act smarter, Do the right thing, One team and Be insight led. These help guide everything we do internally in terms of how we think, act and interact, right through to how we deliver value to our customers and clients. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc). If you need any extra support throughout the interview process, then please email us at

Job Description Collinson Group is a global leader in driving loyalty and engagement for many of the world’s largest companies. Predominantly through the provision of travel related benefits within a market leading digital travel ecosystem. The group offers a unique blend of industry and sector specialists who together provide market-leading experience in delivering products and services across four core capabilities: Loyalty, Lifestyle Benefits and Insurance. The group provides unrivalled insight and expertise around affluent consumers and frequent travellers, creating and delivering products and services now accessible to over 400m end consumers. We have more than 25 years’ experience, with 28 global locations, servicing over 800 clients in 170 countries, employing 1,800 people. We have been bringing innovation to the market since inception – from launching the first independent global VIP lounge access Programme, Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences. Key clients include: Visa, Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC. Our mission is focused on doing good beyond profit, which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work. Never short of ambition, the success of our business is delivered through the diverse and talented team of over 1,800 colleagues globally. What Does a Manager, Partnerships - Americas do: We’re looking for a Partnership Manager in the US to join our team to ensure delivery of a new tiered product, hands-on management of select lounge partners in Latin America, and serve as the lead for internal feasibility of bespoke, client-branded opportunities. Currently reporting directly to Vice President Partnership, the Partnership Manager will support the broader Partnership team by acting as the primary lead for our new premier lounge product, oversee the end-to-end lifecycle from pipeline tracking and contract negotiation to post-launch performance analytics. You will possess an inherent understanding of partnership strategies, allowing you to seamlessly manage a portfolio of smaller lounge partners and alleviate team workloads while maintaining high standards of communication and execution. Beyond account management, you will drive project management for bespoke, client-branded opportunities, navigating complex internal landscapes to validate feasibility with commercial, marketing, and global stakeholder teams. Your ability to translate client-branded objectives into premium experiences will ensure our partnership ecosystem remains innovative, scalable, and globally competitive. You will be expected to understand the Group’s businesses and competitive marketplace, identifying new opportunities to deliver successful, best in class partnerships to support other Group opportunities as required. The role will primarily be focused on the US and some Latin American markets. The Partnership Manager will oversee the successful rollout of the premier tiered lounge product, provide critical capacity support to the broader partnership team by managing a portfolio of accounts in Latin America, and act as a strategic lead for bespoke client-branding opportunities. What You'll Do: Key Responsibilities * Tiered Inventory Management: Oversee the operational pipeline for the premier tiered product, ensuring that negotiations stay on track, contracts move through legal, and onboarding is completed according to project timelines. * Support team members in sourcing content. * Track negotiation milestones for the premier product to ensure timely delivery. * Coordinate the movement of contracts through internal legal and stakeholder reviews. * Ensure seamless partner onboarding by managing the transition from contract signature to product launch. * Provide regular pipeline and performance updates to key stakeholders and leadership. · Partnership Lead: Serve as the primary point of contact for Spanish-speaking partners, managing end-to-end communication, negotiation, contracting, lounge onboarding, and relationship nurturing. You will assist the broader team by offloading and scaling regional loads to ensure seamless cross-functional delivery. o Cultivate strong, trust-based relationships as the foundation for successful partner execution. o Secure optimum terms for new agreements while expanding the scope of the existing portfolio to maximize partnership value. o Manage the end-to-end contract lifecycle with high attention to detail and timeliness, ensuring that all agreements remain aligned with internal commercial standards. o Guarantee the flawless execution and timely launch of all new lounge partnerships. Support the Partnership team with diverse tasks beyond the core portfolio to help scale operations and meet evolving business demands * Bespoke & Branded Opportunities: Act as the lead for custom, "client-branded" experiences and bespoke partnership solutions. You will collaborate with x-functional teams to assess opportunity feasibility and to drive the execution from end to end of launching new opportunity. * Lead internal discovery sessions with Commercial, Marketing, Product, and Global Partnership teams to evaluate the operational and financial feasibility of client-branded opportunities. * Serve as the central point of contact between client teams and internal stakeholders to ensure bespoke concepts align with brand standards and technical capabilities. * Partner with the Commercial team to ensure bespoke solutions meet margin requirements and leverage the company’s global scale for preferential vendor terms. Drive project accountability from concept to launch, ensuring seamless hand-offs to cross-functional delivery teams while maintaining ultimate responsibility for the project’s success What You'll Need: · 3–5+ years experience in an account/ supplier management experience ideally in a commercial role · Must demonstrate strong negotiation and commercial experience in last 2 roles · A previous role within travel and/or airport retail sectors desired · Track record of introducing new products/partnerships on budget and on time · Proficiency in tracking complex, multi-stage workflows using tools like Salesforce, CRM/DocuSign · Bachelor’s degree required, MBA a plus · Professional fluency in English and Spanish is required · Proficiency in Excel, Word and PowerPoint · Strong experience with CRM systems (e.g., Salesforce) and data visualization tools (e.g., Tableau). · Basic financial and operational literacy to assess if a custom "bespoke" idea is profitable and doable. · Key account management techniques and practices · Strong problem solving skills including ability to network internally to leverage colleagues’ knowledge, skills and cooperation to address and solve open customer issues · Seeks to collaborate with regional and global teams. · Demonstrable skills in communications at all levels (including face to face, via phone and in writing), both in partner-facing and internal environments, including an adaptive and flexible style that facilitates strong relationship development with senior executives, managers, supervisors and staff · Understanding of and ability to adapt to differing cultural norms and approaches to doing business across the US and Latin America Way of working: · Hybrid mode being 2 times a week in the office (TBD – Miami or Dallas). So the candidate must have easy access to it. Occasional travel as needed. Collinson is an equal opportunity employer and welcomes differences in all their forms including: race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our on-going success. We are focused on continually evolving our purpose driven, high performing culture, providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Act smarter, Do the right thing, One team and Be insight led. These help guide everything we do internally in terms of how we think, act and interact, right through to how we deliver value to our customers and clients. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc). If you need any extra support throughout the interview process, then please email us at

Job Description ESSENTIAL DUTIES, RESPONSIBILITIES & AUTHORITIES include the following. Other duties may be assigned. • Support development and design engineering with qualification activities on new and existing products, including evaluation plans and first article visual inspection of PCB assemblies and components., • Conduct x-ray & cross sectioning of electronic components to support evaluation activities., • Interface with global manufacturing facilities and suppliers to research quality problems and maintain quality standards., • Investigate electronic assembly manufacturing processes to determine root causes and implement corrective actions., • Manage ISO 90001 compliance and QMS, including internal audits, certification audits, and CAPAs., • Work with design engineering, manufacturing teams, and customers to analyze failures in returned units and generate failure analysis reports., • Work with design engineers, manufacturing teams, and customers to analyze failures in returned units and generate failure analysis reports., • Prepare and issue Corrective Action Requests, risk assessments, and process holds for product and process-related problems., • Review and approve change orders for quality impacts., • Monitor and evaluate monthly PPM (Parts Per Million) data from global manufacturing sites, analyze trends, and address quality performance issues., • Support Product Environmental Compliance activities, such as RoHS, REACH, Conflict of Minerals regulations. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. • Bachelor of Science degree (B.S.) or equivalent, with a minimum of five years related experience and/or training in quality within the electronic assembly industry., • Ability to read, analyze, and interpret technical journals, reports, legal documents, and electronic schematics., • Strong written and verbal communication skills. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of this job, the employee is regularly required to talk or hear., • The employee is frequently required to sit., • The employee is occasionally required to stand, walk, use hands to handle or feel, reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl., • The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds., • While performing the duties of this job, the employee is occasionally exposed to the risk of electrical shock. Acquired by TDK in 2008, TDK-Lambda Americas Inc. represents the culmination of three well-established North American power manufacturers: Electronic Measurements Inc., Lambda Electronics, and Innoveta Technologies. We have earned the reputation of being a trusted world-class organization through a history of providing reliable and innovative power supplies. Our broad product offering features over 6,000 models that are suited for many applications, including medical, industrial, broadcast, defense, factory automation, and LED/LCD signage. Our view is that "power supply" is more than just an electronic device, but the heart of our customer's systems. This belief has helped us become a global leader in our industry. We employ approximately 300 people in our engineering, manufacturing, and sales offices across the United States. At our company, we value the work and ideas of our employees. They are encouraged to express their opinions and take the initiative, which has helped with the growth of our community and kept us at the cutting edge of new technologies. We offer our employees not only a career opportunity but also an environment that allows them to succeed. TDK-Lambda Americas offers great benefits and perks, including healthcare benefits, a 401(k) with match, paid time off (PTO), educational assistance, recognition plans, service awards, and performance-based awards. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. TDK-Lambda Americas is an Equal Opportunity, Affirmative Action Employer and is committed to the full inclusion of all qualified individuals. In keeping with that commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations to perform the essential functions of the position.

Job Description Collinson Group is a global leader in driving loyalty and engagement for many of the world’s largest companies. Predominantly through the provision of travel related benefits within a market leading digital travel ecosystem. The group offers a unique blend of industry and sector specialists who together provide market-leading experience in delivering products and services across four core capabilities: Loyalty, Lifestyle Benefits and Insurance. The group provides unrivalled insight and expertise around affluent consumers and frequent travellers, creating and delivering products and services now accessible to over 400m end consumers. We have more than 25 years’ experience, with 28 global locations, servicing over 800 clients in 170 countries, employing 1,800 people. We have been bringing innovation to the market since inception – from launching the first independent global VIP lounge access Programme, Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences. Key clients include: Visa, Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC. Our mission is focused on doing good beyond profit, which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work. Never short of ambition, the success of our business is delivered through the diverse and talented team of over 1,800 colleagues globally. What Does a Tax Director - Americas Do: We are seeking a dynamics Tax Director, America to lead tax strategy and operations across all Group Operating Companies in the Americas region, including the USA, Brazil, Peru and other jurisdictions. You will be a strategic partner to the business, shaping decisions with tax insight, driving process transformation, and leading a shift to in-house tax return preparation. With responsibility for U.S. federal, state, and local income taxes, sales and use tax, as well key international tax issues such as BEAT, FDII and Transfer Pricing you’ll play a pivotal role in ensuring the company’s tax function is efficient, forward-looking, and aligned with business growth. You will be a key part of the Group’s tax team, help shape all aspects of the Americas tax strategy, serve as a true business partner, and transform tax governance and compliance in the region. This is a new role for the group, and you will have the opportunity to make a real impact What You'll Do: Strategic Leadership & Business Partnering  Act as a trusted advisor to all the Group’s commercial teams in region as well as finance, operations, embedding tax insight into key business and strategic decisions.  Partner across the organization to anticipate tax impacts of business initiatives and optimize outcomes.  Lead the transition to in-house income tax return preparation, developing the incumbent US tax manager and implementing smarter processes.  Build relationships with external advisors to maximise the value received by the Group from those relationships.  Stay ahead of legislative change in the region and identify risk and opportunities for the group arising from that change.  Work closely with the newly appointed Regional Financial controller to represent Group Finance in the region Tax Compliance & Reporting  Oversee, review and develop the incumbent US tax manager in their work on U.S. federal and state income tax filings, annual provision, and annual true-ups.  Lead oversight for sales and use tax compliance across multiple businesses and states. The Group Global Indirect Tax Senior Manager will provide support as necessary.  Ensure accurate reporting for BEAT and FDII as necessary.  Lead the strengthening of tax reporting and forecasting in region to report to the Global Direct Tax Senior Manager and team. Operational Excellence & Risk Management  Transform compliance processes through technology, automation, and best practices. Utilise Loctax workflow and risk management tool.  Ensure robust internal controls and audit readiness.  Lead interactions with US Federal, state and non-US tax authorities and manage audits effectively. Team & Culture  Build, develop, and inspire a high-performing tax team, contribute to discussions with the wider global team.  Foster a culture of accountability, innovation, and continuous improvement.  Collaborate globally to align Americas tax strategy with broader company objectives What You'll Need: 10+ years of progressive tax experience, including US federal, state, and local taxation, with experience of Latin American taxation a strong plus.  Proven leadership in a multinational corporate environment; Direct experience of commerce & industry a strong plus, or Big 4 or other large public accounting background.  Experience in income tax provision and sales/use tax compliance.  Track record of driving transformation, bringing processes in-house, implementation of technology Strong business acumen, able to influence decisions and communicate complex tax concepts to non-tax stakeholders.  Experience of managing and development of team members.  CPA or JD/LLM in Taxation preferred. You can look forward to a competitive salary and benefit plan including but not limited to: * 100% employer paid medical, dental, life & LTD insurance for employees * 100% match to your 401k deferrals (limited) with 100% vesting at 6 months * Supplemental Insurance including STD, additional Life * Priority Pass Membership * Global Mentoring Program * Wellness Programs * Lifestyle Benefits Collinson is an equal opportunity employer and welcomes differences in all their forms including: color, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our on-going success. We are focused on continually evolving our purpose driven, high performing culture, providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Act smarter, Do the right thing, One team and Be insight led. These help guide everything we do internally in terms of how we think, act and interact, right through to how we deliver value to our customers and clients. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc.). If you need any extra support throughout the interview process, then please email us at

Job Description Collinson Group is a global leader in driving loyalty and engagement for many of the world’s largest companies. Predominantly through the provision of travel related benefits within a market leading digital travel ecosystem. The group offers a unique blend of industry and sector specialists who together provide market-leading experience in delivering products and services across four core capabilities: Loyalty, Lifestyle Benefits and Insurance. The group provides unrivalled insight and expertise around affluent consumers and frequent travellers, creating and delivering products and services now accessible to over 400m end consumers. We have more than 25 years’ experience, with 28 global locations, servicing over 800 clients in 170 countries, employing 1,800 people. We have been bringing innovation to the market since inception – from launching the first independent global VIP lounge access Programme, Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences. Key clients include: Visa, Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC. Our mission is focused on doing good beyond profit, which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work. Never short of ambition, the success of our business is delivered through the diverse and talented team of over 1,800 colleagues globally. What does a Commercial Finance Manager Do: The Commercial Finance Manager is a valued member of the Finance Team contributing to the strategic opportunities in the Travel Experiences division at a Global or Regional level. Examples of these may include: • Proposition Pricing, • Sensitivity Analysis, • Market-Entry or “Power Up” Strategies, • Evaluation of Client Requests, • Global reporting, forecasting and budgeting You will be leveraging globally available pricing and analysis tools or building innovative bespoke models that are flexible, automated and aligned to global commercial frameworks. Regular external (client) contact is also expected. The Americas region encompasses the United States, Canada and Latin America countries. What You'll Do: • Financial modelling / business casing, competitive analysis, consumer research, legal or regulatory guidelines, • Clear project definition (scope, desired outputs, key stakeholders), • Gather the essential information – facts and views – from key stakeholders and interrogate logically and rationally, • Develop recommendations, with clear rationale, • Present the output with a clear story, from current situation through to recommendation, • Work with internal and external stakeholders to align to a recommendation, and feed into the delivery process, • Support the Commercial and Marketing teams in framing problems and opportunities, or with commercial modelling, and the presentation of these both internally and externally, • Help define our future strategy, • Build, maintain and enhance relationships with other internal teams and external partnerships, • Strategic mindset, • Problem-solving ability, using both creative and/or structured thinking as necessary, • Strong commercial modelling skills (including Excel), • Collaborative, easy to work with, • A good communicator (use and awareness of verbal and non-verbal, presenting, PPT), • Experience of forming hypotheses, delivering business cases and tying customer experience and client opportunities to business value, • Comfortable in a fast-paced, ambiguous environment, with changing priorities and demands, • Degree holder or equivalent, with at least 5 years relevant experience in Finance Analytics / FP&A, • 100% employer paid medical, dental, life & LTD insurance for employees, • 100% match to your 401k deferrals (limited) with 100% vesting at 6 months, • Supplemental Insurance including STD, additional Life, • Priority Pass Membership, • Global Mentoring Program, • Wellness Programs We are focused on continually evolving our purpose driven, high performing culture, providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Act smarter, Do the right thing, One team and Be insight led. These help guide everything we do internally in terms of how we think, act and interact, right through to how we deliver value to our customers and clients. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc). If you need any extra support throughout the interview process, then please email us at

Job Description Collinson Group is a global leader in driving loyalty and engagement for many of the world’s largest companies. Predominantly through the provision of travel related benefits within a market leading digital travel ecosystem. The group offers a unique blend of industry and sector specialists who together provide market-leading experience in delivering products and services across four core capabilities: Loyalty, Lifestyle Benefits and Insurance. The group provides unrivalled insight and expertise around affluent consumers and frequent travellers, creating and delivering products and services now accessible to over 400m end consumers. We have more than 25 years’ experience, with 28 global locations, servicing over 800 clients in 170 countries, employing 1,800 people. We have been bringing innovation to the market since inception – from launching the first independent global VIP lounge access Programme, Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences. Key clients include: Visa, Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC. Our mission is focused on doing good beyond profit, which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work. Never short of ambition, the success of our business is delivered through the diverse and talented team of over 1,800 colleagues globally. What Does a Manager, Resource Planning & Ops Strategy do: A new addition to the team, the Manager of Resource Planning & Ops Strategy will provide vital support to the broader operational team, helping ensure the smooth execution of day-to-day activities that enhance the lounge operation and guest experience. This role will have a primary focus on developing, testing, implementing and budgeting a standardized labor model within Airport Dimensions’ proprietary and strategic partner business units. This role will support ongoing labor initiatives such as zero-base and ongoing budget building initiatives, overseeing proper labor dollar allocation, job description and functionality, and initiatives and staffing requirements within unionization efforts. Additionally, the Resource Planning & Ops Strategy Manager will focus on supporting the efficient operation of lounge services across teams, managing existing vendor relationships and assisting with the coordination of operational resources and needs. This role will support new initiatives and business-as-usual functions such as lounge-related communications, hours of operation changes, updates to Standard Operating Procedures, budget communication, and support operational requirements and compliance. In addition, this position will foster strong cross-departmental communication within Airport Dimensions and its strategic partners with initiatives like net-new lounge staffing modelling, staffing impacts related to new lounge initiatives, and overall staffing performance analytics. By assisting to streamline processes and align efforts between teams, the Resource Planning & Ops Strategy Manager will contribute directly to the overall guest experience and financial performance of Airport Dimensions and its partnerships. A successful candidate for the Manager, Resource Planning & Ops Strategy will be self-motivated with a healthy curiosity for the business and ways to improve existing and new processes. Tackling existing challenges and inefficiencies this role will contribute ideas and initiatives to decrease inefficiencies and maximize overall lounge performance within staffing levels and deployment strategies. Flexibility in priority management and day-to-day tasks will be required, as well as consistent “can-do” approach to new business or challenges. What You'll Do: Labor Modeling * Strategic lead for development, testing, and implementation of standardized labor models, ensuring in-lounge operational compliance, guest satisfaction optimization, and financial performance. * Own labor forecasting, staffing plans, and scenario modeling in partnership with Finance, supporting annual budgets, reforecasts, long‑range planning, and zero‑based budgeting initiatives. * Establish and maintain labor planning KPIs and dashboards (productivity, utilization, service coverage, labor cost per guest, and staffing efficiency). * Lead communicator to third-party partnerships regarding staffing budgets and deployment; ensuring effective communication and stakeholder buy in at every opportunity. * Perform ongoing labor and modeling initiatives, ensuring stakeholder alignment. * Prepare and present findings, successes, and opportunities in a format acceptable to update the Senior Leadership Team (SLT). Operational and Guest Experience (GX) Support * Operational support with day-to-day needs across various Airport Dimensions lounge networks, ensuring inquiries are addressed promptly, and operational challenges are resolved effectively. * Assist in organizing, executing, and optimizing guest experience initiatives, ensuring alignment with operational processes and objectives. * Cross Departmental Communication: Facilitate clear and efficient communication between operational teams and other stakeholders to ensure ongoing alignment in priorities, schedules, digital tools, and service standards. * Support the broader Airport Dimensions team with new business opportunities and proposals, ensuring labor-related content is thoughtful, well-presented and meets all internal expectations for brand identity. Process Optimization & Continuous Improvement * Identify Process Improvement Opportunities: Proactively identify areas where operational processes can be improved and collaborate with relevant teams to implement solutions that enhance efficiency and effectiveness. * Provide input on and recommendations for the existing Standard Operating Procedures, increasing efficacy and reducing duplication and process overlap. * Support Process Enhancements: Assist in driving process improvements by facilitating discussions, tracking changes, and ensuring that new processes are effectively implemented and monitored. * Collaborate on Best Practices: Work with cross-functional teams to develop and share best practices, contributing to continuous operational improvements and supporting overall business objectives. Supporting Operational Strategy & Insights * Leverage operational insights and reports to support operational decisions, provide context and ensure that strategies are based on accurate and up-to-date information. * Support the execution of operational strategies by ensuring that relevant operational teams have the resources and information needed to meet the goals outlined in the strategy. Monitor and track progress on labor-related initiatives to ensure ongoing alignment with overarching company and organizational goals. * Provide ongoing feedback on operational strategies and suggest opportunities for efficiencies based on insights, performance data, and operational observations. Evaluate all new guest experience related initiatives for impact on staffing requirements, ensuring stakeholder and financial alignment across the business. What You'll Need: Organizational and Time Management Skills * Self-motivated coordination of multiple tasks, deadlines, and projects simultaneously, ensuring timely completion and attention to detail. * Manage deadlines and adjust priorities to meet operational goals in a fast-paced environment. Communication & Interpersonal Skills * Facilitate clear, concise, and always professional communication with internal teams and external vendors to ensure effective collaboration and understanding of all new and existing initiatives and messaging, both to internal stakeholders and third-party vendor partners. * Build and maintain strong working relationships across departments and partnerships to ensure smooth operations and knowledge sharing. * Prepare and present data and performance metrics, up to and including for senior-level leadership Critical Thinking & Problem-Solving * Identify and solve challenges in vendor relations and implement solutions to improve efficiency and execution. * Monitor effectiveness of initiatives, understand and clearly communicate how operational efficiency impacts guest satisfaction and service delivery. * Evaluate operational workflows to identify areas for improvement and contribute to continuous optimization efforts Strategic Thinking & Collaboration * Ability to develop and execute operational strategies, ensuring alignment within broader business goals. * Work collaboratively and effectively across departments to align priorities and achieve shared objectives. * Ensure all internal and external collaboration is performed in the best interest of the business, and always with a positive, can-do attitude, representing the overall Operations Support and Guest Experience organization Data Interpretation & Reporting * Interpret and apply reports and data from various departments to inform decisions and operational improvements. Provide recommendations for improvement for internal business partners. Use insights from operational reports to support strategy development and execution You can look forward to a competitive salary and benefit plan including but not limited to: * 100% employer paid medical, dental, life & LTD insurance for employees * 100% match to your 401k deferrals (limited) with 100% vesting at 6 months * Supplemental Insurance including STD, additional Life * Priority Pass Membership * Global Mentoring Program * Wellness Programs * Lifestyle Benefits Collinson is an equal opportunity employer and welcomes differences in all their forms including: color, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our on-going success. We are focused on continually evolving our purpose driven, high performing culture, providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Act smarter, Do the right thing, One team and Be insight led. These help guide everything we do internally in terms of how we think, act and interact, right through to how we deliver value to our customers and clients. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc). If you need any extra support throughout the interview process, then please email us at

Job Description Collinson Group is a global leader in driving loyalty and engagement for many of the world’s largest companies. Predominantly through the provision of travel related benefits within a market leading digital travel ecosystem. The group offers a unique blend of industry and sector specialists who together provide market-leading experience in delivering products and services across four core capabilities: Loyalty, Lifestyle Benefits and Insurance. The group provides unrivalled insight and expertise around affluent consumers and frequent travellers, creating and delivering products and services now accessible to over 400m end consumers. We have more than 25 years’ experience, with 28 global locations, servicing over 800 clients in 170 countries, employing 1,800 people. We have been bringing innovation to the market since inception – from launching the first independent global VIP lounge access Programme, Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences. Key clients include: Visa, Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC. Our mission is focused on doing good beyond profit, which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work. Never short of ambition, the success of our business is delivered through the diverse and talented team of over 1,800 colleagues globally. What Does a Business Development Manager Do: Collinson offers a comprehensive suite of loyalty technology and commerce solutions, combined with Loyalty marketing and CRM services, all with customer data at the heart. We help our clients give their customers compelling reasons to engage, spend more and become loyal advocates, and we have done so for 30 years. The Business Development Manager will lead our efforts in selling Collinson’s products and services to Financial Services clients under the leadership of the Business Development Director. Together, they will focus on prospects, including banks, credit unions, credit card issuers, general insurers, payment networks and other FS organizations with large customer, cardholder, or membership bases. The position will leverage Collinson’s global experience serving leading travel brands to develop opportunities with new prospects, as well as cross-selling products and services to existing Collinson clients. The Business Development Manager will support the evolving, robust pipeline of qualified opportunities/leads across the sub-region to nurture as direct clients, to secure new deals that generate incremental revenue from clients & prospects primarily operating within the travel & tourism sector. Internally, this will involve close collaboration with the cross-functional teams including loyalty, product and delivery, regional marketing, and account management teams. Overview: · Responsible for creating and managing a robust pipeline of new client business with suitable urgency and rigour around prospecting process. · While working in a matrix environment, define an effective Go To Market strategy and associated forecast for the travel sector in full alignment with the leadership team. · Support the realization of new revenue through pipeline management, RFP/pitch success and large projects sold within 12 months. · Raise profile, awareness, and clarity of Collinson’s Loyalty proposition in the market, while also representing other Collinson group solutions. What You'll Do: Support Collinson’s sub-regional Business Development activities across Loyalty products and services through a consultative approach within the financial sector: · Help develop sales plan, identifying key prospects; identify and target key decision makers and influencers across all prospect organizations. · Identify key sales cycles for major contracts/opportunities from RFPs within the financial sector. · Map and understand the competitor set – which is now diverse and fragmented (loyalty tech providers boutique data shops, to traditional Loyalty providers like Merkel and AIMIA, as well as CRM agencies). · Help develop effective and maintain constructive contact strategies with clients and prospects. · Champion the cross-selling of Collinson Loyalty products and services to existing clients in collaboration with regional account management teams. · Represent Collinson at key industry and corporate events to develop the brand profile and sales pipeline. Collaborate with key internal stakeholders throughout the new business process: · Liaise with Loyalty consulting and/or pre-sales subject-matter experts to develop effective win strategies to match client/prospect needs and challenges with relevant Collinson products and services. · Facilitate two-way interaction with research and marketing, sharing data on sector developments, news, prospect/competitor insight and activities. · Liaise with regional account teams to introduce Loyalty products and services to existing clients in a strategic and coordinated manner. Assist in managing responses to RFIs/RFPs including, ensuring the right casting and materials: · Work in tandem with the consulting and pre-sales team to ensure a smooth transition from sales into product demonstration, commercial negotiation, and sales closure. · Liaise with the relevant Proposition owners, financial analyst(s), brand/marketing, and IT, to develop RFP responses and commercial proposals. · Co-ordinate and deliver all content to deadlines ensuring quality of execution. · Ensure thorough evaluation of commercial models to deliver optimal profitability balanced with all forecasted sales and program costs. Effective and timely reporting standards and CRM utilization: · Adherence to Group new business processes (NBP), pipeline reporting requirements. · Fulfilment of all regular and ad-hoc reporting in line with requirements set by line-manager (and members of the leadership team from time to time). · Timely updates of all prospecting information including all new/revised client/prospect contact status updates, meeting minutes, actions, win strategies and NBP stages into Salesforce. · Provision of clear sales performance against targets/objectives set and initiatives in place. What You'll Need: · Proven consultative selling and negotiation skills, up to and including C-Level. · Understanding of the competitive landscape. Understand areas that competitors do not currently serve but there is customer and market demand. · Ability to identify and propose win-win business terms for both Clients and Collinson. · Ability to positively build relationships and influence internal constituents to efficiently execute and close sales. · Experience negotiating legal agreements and working with inside council to ensure needs of both the client and Collinson are met via the contracting process. · Ability to formulate and articulate the internal pro-forma process to ensure deal financial hurdles are met. · Agility to generate cold leads and develop warm leads credibly at all levels. · Understanding of the loyalty and benefits products in the travel sector, and the key players that focus on loyalty, rewards, and member benefits. · Experience of selling consumer benefits, software as a service and/or marketing services would be distinctly advantageous. · Ability to lead by example; act decisively, able to manage challenging deadlines and requests effectively. · Use of own initiative, self-motivated, ability to hit the ground running. · Ability to recognize opportunities where other regional Collinson markets may benefit from introductions and/or multi market opportunities. · Ability to travel as needed (estimated 25-50%). Collinson is an equal opportunity employer and welcomes differences in all their forms including: color, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our on-going success. We are focused on continually evolving our purpose driven, high performing culture, providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Act smarter, Do the right thing, One team and Be insight led. These help guide everything we do internally in terms of how we think, act and interact, right through to how we deliver value to our customers and clients. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc). If you need any extra support throughout the interview process, then please email us at

Job Description Collinson Group is a global leader in driving loyalty and engagement for many of the world’s largest companies. Predominantly through the provision of travel related benefits within a market leading digital travel ecosystem. The group offers a unique blend of industry and sector specialists who together provide market-leading experience in delivering products and services across four core capabilities: Loyalty, Lifestyle Benefits and Insurance. The group provides unrivalled insight and expertise around affluent consumers and frequent travellers, creating and delivering products and services now accessible to over 400m end consumers. We have more than 25 years’ experience, with 28 global locations, servicing over 800 clients in 170 countries, employing 1,800 people. We have been bringing innovation to the market since inception – from launching the first independent global VIP lounge access Programme, Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences. Key clients include: Visa, Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC. Our mission is focused on doing good beyond profit, which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work. Never short of ambition, the success of our business is delivered through the diverse and talented team of over 1,800 colleagues globally. What Does A Client Operations Executive do: The Client Operations Executive is responsible for delivering the day‑to‑day operational activities required to support client programs and ensure service excellence. This role plays a key part in maintaining client satisfaction by executing operational processes accurately, supporting internal teams, coordinating client onboarding, and ensuring all activities meet contractual obligations, internal standards, and established service levels. The position works collaboratively with Client Operations Managers, Account Managers, internal regional/global teams, and third‑party partners to deliver seamless operational service and continuous process improvement. What You'll Do: 1. Operational Delivery & Program Management · Execute daily operational activities for assigned clients in accordance with contractual terms and standard service agreements. · Set up, maintain, and update client programs and system configurations. · Manage operational tasks including Cardholder updates, whitelist/blacklist maintenance, renewals, and program data accuracy. · Investigate, process, and document disputes, complaints, ensuring timely and satisfactory resolution. · Run monthly client reports, billing information, and operational data, ensuring delivery within established SLAs. 2. Client Support & Stakeholder Coordination · Provide operational administrative support to the Client Operations Manager and Client Account Managers as required. · Respond to basic client queries and requests promptly and professionally. · Maintain positive working relationships with internal teams, global partners, clients, and third‑party suppliers. · Participate in weekly, monthly, and quarterly stakeholder meetings as needed to understand priorities, workloads, and client requirements. · Support the handover of new clients from Commercial into Operations, ensuring all requirements are clearly understood and documented. 3. Onboarding & Implementation · Coordinate onboarding of new associate and wholesale programs, ensuring client requirements are captured and implemented accurately. · Set up program details in the back‑office system following standard processes and operational best practice. · Conduct end‑to‑end operational testing for new deals, implementations, or system developments prior to launch. · Prepare and distribute internal client information sheets and supporting documentation. 4. Process Governance & Quality Assurance · Create, maintain, and update operational procedures, ensuring accuracy and alignment with business standards. · Ensure internal documentation contains up‑to‑date client and program information accessible across the organization. · Participate in revisions of globally shared processes, utilizing data to identify gaps and opportunities for operational excellence. · Adhere to business processes and compliance standards across all operational activities. 5. Continuous Improvement & Operational Excellence · Contribute to operational projects and initiatives aimed at improving efficiency, quality, and scalability. · Support the creation of new operational solutions that meet evolving commercial and client needs. · Raise operational issues, system bugs, and improvement opportunities on behalf of the team. · Assist in documenting processes and supporting materials for training, education, and business awareness. What You'll Need: · Fluent Spanish essential (Spoken and Written), with Portuguese as a plus · Detail oriented and quality focused with project coordinator skills. · Excellent attention to detail and good administrative skills. · Strong mastery of MS Office tools including Word, Excel and PowerPoint. · Self-motivated with ability to prioritize, manage multiple requests simultaneously, and meet deadlines with an understanding of service level standards. · Excellent listening, verbal, interpersonal, written and communication skills. · Candidate must be able to demonstrate problem solving skills in combination with a methodical & structured approach to work. · High School Diploma or equivalent. Compensation: You can look forward to a competitive salary and benefit plan including but not limited to: * 100% employer paid medical, dental, life & LTD insurance for employees * 100% match to your 401k deferrals (limited) with 100% vesting at 6 months * Supplemental Insurance including STD, additional Life * Priority Pass Membership * Global Mentoring Program * Wellness Programs * Lifestyle Benefits Collinson is an equal opportunity employer and welcomes differences in all their forms including: color, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our on-going success. We are focused on continually evolving our purpose driven, high performing culture, providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Act smarter, Do the right thing, One team and Be insight led. These help guide everything we do internally in terms of how we think, act and interact, right through to how we deliver value to our customers and clients. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc.). If you need any extra support throughout the interview process, then please email us at

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Earn at least $1835 driving with Uber when you complete your first 161 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary).Get started today and we’ll provide support along

Earn at least $1835 driving with Uber when you complete your first 161 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary).Get started today and we’ll provide support along

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