Entry Level IT Field Technician
1 day ago
Boston
Job Description Are you looking for a Career in IT? M&H Consulting LLC, an IT consulting firm in Massachusetts, is looking to fill a position for a field computer and networking technician. This position requires the employee to travel extensively to client sites on a daily basis in the North Shore, South Shore, Boston, and Metro West areas. Yearly salary starts at $50,000. A bachelor's degree is preferred for consideration, but not required, and strong reasoning, troubleshooting and communication skills are a must. Benefits include paid vacation time, paid sick time, a simple IRA plan with a company match, gas mileage payments, health coverage, dental reimbursement, paid smart phone, and quarterly bonuses. Details on the job description are included below. Schedule- Monday- Friday - 8:30am- 5:30pm includes 30-60 minute lunch On call schedule will be discussed during interview Additional Perks • Mentorship Program, • Annual merit increases based on performance, • On the job training, • Job Progression, • Paid sick time, • Gas mileage payments $3600 per year, • Smart Phone/Device reimbursement up to $1200/yr, • 3% IRA Company Match after 60 day probationary period ($1500-$1600), • Quarterly Bonuses are based on company profitability Minimum Relevant Work Experience: Entry level, experience preferred Minimum Education Level: Associates Degree Job Description: Maintains clients' computing and overall technical environment by identifying system requirements; installing upgrades; monitoring system performance, and resolving issues as they arise. Preferred Skills/Qualifications (knowledge of most of these is required): • Server Operating Systems, • PC and Apple Environments, • Routers, • Port Forwarding (NAT), • System Administration, • Network Hardware/Software Configuration, • Email Systems, • DNS, • DHCP, • Remote Access (VPN, Remote Desktop Connection, Terminal Server), • Various Software Installations, • Battery Backups, • Online Backups, • Establishes system specifications by conferring with users; analyzing work flow, access, information, and security requirements; designing system infrastructure., • Establishes system by planning and executing the selection, installation, configuration, and testing of PC and server hardware, software, LAN and WAN networks, and operating and system management systems; defining system and operational policies and procedures., • Maintains system performance by performing system monitoring and analysis, and performance tuning; troubleshooting system hardware, software, networks and operating and system management systems; designing and running system load/stress testing; escalating application problems to vendor., • Secures system by developing system access, monitoring, control, and evaluation; establishing and testing disaster recovery policies and procedures; completing back-ups; maintaining documentation., • Prepares users by designing and conducting training programs; providing references and support., • Upgrades system by conferring with vendors and services; developing, testing, evaluating, and installing enhancements and new software., • Meets financial requirements by submitting information for budgets; monitoring expenses., • Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations., • Protects organization's value by keeping information confidential., • Do you have a reliable vehicle that allows you to travel daily?, • Do you currently reside in one of these states: Massachusetts, Rhode Island, New Hampshire?, • IT support: 1 year (Preferred)