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  • Assistant Manager
    Assistant Manager
    5 hours ago
    $24 hourly
    Full-time
    Manhattan, New York

    Harlem Shake is looking for an experienced, dependable, and hands-on Assistant Manager to support daily restaurant operations at our Harlem location. The Assistant Manager works closely with the Store Manager to lead the team, maintain strong operational standards, and provide an excellent guest experience. This is an active floor-management position that requires someone who can coach employees, solve problems, maintain accountability, and step into any area of the restaurant when needed. Responsibilities: • Lead FOH and BOH employees during assigned shifts, • Support the Store Manager with daily restaurant operations, • Assign employee stations, breaks, side work, and cleaning responsibilities, • Conduct preshift meetings and communicate daily priorities, • Make sure employees complete all assigned opening, closing, and operational checklists, • Coach employees and provide clear, respectful feedback, • Address attendance, performance, uniform, and policy concerns, • Document employee coaching and corrective-action issues when required, • Support employee training, cross-training, and development, • Maintain a positive, professional, and accountable workplace, • Provide excellent customer service and resolve guest concerns, • Monitor speed of service, order accuracy, food quality, and presentation, • Make sure FOH employees provide a warm welcome and goodbye to every guest, • Support the kitchen during high-volume periods when needed, • Monitor restaurant cleanliness throughout the shift, • Complete opening and closing procedures, • Handle cash, deposits, drawer counts, refunds, voids, discounts, and manager comps accurately, • Review register activity and investigate cash discrepancies, • Make sure waste, refunds, voids, and complimentary items are recorded correctly, • Monitor labor and make appropriate staffing adjustments based on business volume, • Assist with employee schedules and shift coverage, • Monitor inventory levels and communicate shortages, • Assist with receiving, organizing, and rotating deliveries, • Follow FIFO and proper food-storage procedures, • Enforce food-safety, allergen, sanitation, and NYC Department of Health requirements, • Complete required temperature, cleaning, safety, and operational logs, • Make sure equipment issues, incidents, injuries, and guest complaints are properly documented and reported, • Follow and enforce all Harlem Shake policies, recipes, service standards, and operational procedures, • Perform other management and restaurant duties as needed Qualifications: • Previous restaurant supervisory or assistant-management experience is required, • Fast-casual, quick-service, or full-service restaurant experience is preferred, • Valid NYC Food Protection Certificate is required, • Strong leadership, communication, organization, and problem-solving skills, • Comfortable coaching employees and holding the team accountable, • Able to remain calm and make decisions in a fast-paced environment, • Experience with POS systems, cash handling, deposits, scheduling, inventory, and labor management, • Strong understanding of food safety and sanitation requirements, • Dependable, punctual, detail-oriented, and professional, • Able to work independently while following direction from the Store Manager and senior leadership, • Must be available to work evenings, weekends, and holidays as required Physical Requirements: • Able to stand and move throughout the entire shift, • Able to work in dining-room and kitchen environments, • Able to bend, reach, lift, carry, and perform repetitive tasks, • Able to safely lift and carry up to 50 pounds, • Able to work around grills, fryers, heat, steam, and other restaurant equipment Job Type: Full-time Pay: $20–$24 per hour Schedule: Eight-hour shifts with evening, weekend, and holiday availability as needed Location: Harlem Shake, 100 W. 124th Street, New York, NY 10027 Benefits may include a flexible schedule, paid vacation, and 401(k) eligibility.

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  • Logistics & Inventory Coordinator
    Logistics & Inventory Coordinator
    3 days ago
    $68000–$80000 yearly
    Full-time
    Mott Haven, The Bronx

    We started Van Leeuwen Ice Cream in a yellow truck on the streets of NYC in 2008 with a mission to make good ice cream that makes you feel good. Nowadays, people can spend so much time on what's "healthy" they don't stop to consider what's healthy. As far as we're concerned, happiness is healthiness. We strive to ensure every scoop, store and employee feels and creates one community to contribute to the overall brand. Van Leeuwen Ice Cream is hiring a full-time Logistics & Inventory Coordinator to join our Supply Chain team. As we continue to scale our CPG business across retail channels nationwide, this role is critical to ensuring our products move efficiently, on time, and on budget from our production facility to distributors, retail partners, and DTC fulfillment centers. Beyond freight, this role owns CPG inventory management end to end, weeks of supply (WOS) tracking, on-time-in-full (OTIF) performance at retailers, and inventory transfers across our 3PL network and supports our scoop shop business through 3PL inventory management, intercompany freight coordination, and logistics cost management and controls. This is a high-impact, cross-functional role sitting at the intersection of operations, vendor management, and customer service. You'll work closely with our production, sales, and finance teams to coordinate domestic freight movements, manage carrier relationships, manage inventory health across our distributor and 3PL network, and help build the logistics infrastructure that supports Van Leeuwen's next stage of growth. This role will be based out of our Bronx office and follow Van Leeuwen's Hybrid work model and be in office at least two to three days a week. Job Responsibilities • CPG Inventory Management, • Own CPG finished goods inventory visibility and accuracy across the network — production facility, 3PL warehouses, distributors, and DTC fulfillment centers, • Manage weeks of supply (WOS) by SKU and location at distributors and retailers, monitoring sell-through and flagging out-of-stock and overstock risks before they impact service or margin, • Plan and execute inventory transfers between 3PL warehouses, distributors, and fulfillment centers to balance stock, meet demand, and minimize freight and storage costs, • Reconcile 3PL and WMS inventory records against the ERP, investigating discrepancies, shrink, and damaged or short-dated product and driving root-cause resolution, • Report inventory KPIs (WOS, fill rate, inventory accuracy, aging) on a weekly cadence with clear recommendations for rebalancing or replenishment, • Freight & Transportation Management, • Coordinate inbound and outbound freight movements across LTL, FTL, and refrigerated transport for CPG retail and distributor accounts, • Book and manage shipments with carriers and 3PL partners, ensuring on-time pickup and delivery, • Track shipments in real time and proactively communicate delays or disruptions to internal stakeholders and retail partners, • Manage freight claims from initiation to resolution, including documentation and carrier follow-up, • Ensure all shipments meet temperature and cold chain compliance standards required for frozen CPG products, • Distributor & Retail Compliance, • Coordinate order fulfillment for key retail accounts (grocery, natural, club, and specialty channels), ensuring compliance with retailer routing guides and vendor requirements, • Manage ASN creation and EDI coordination with retail partners and distributors, • Monitor and reduce chargebacks and deductions related to logistics non-compliance, • Manage OTIF (On-Time, In-Full) performance at retail partners — monitor retailer scorecards, perform root-cause analysis on misses, and implement corrective actions to minimize fines and protect vendor standing, • Maintain up-to-date knowledge of retailer-specific routing, labeling, and scheduling requirements, • Vendor & Carrier Relations, • Build and maintain strong relationships with carriers, brokers, and 3PL partners, • Solicit and evaluate freight quotes, supporting cost optimization across the supply chain, • Assist in identifying and onboarding new logistics partners as the network scales, • Scoop Shop Supply Chain Support, • Manage 3PL inventory and weeks of supply (WOS) for the scoop shop business, ensuring product availability for shops while minimizing excess, aged, and short-dated stock, • Coordinate intercompany freight between production facilities, 3PL warehouses, and scoop shop distribution points, ensuring on-time, temperature-compliant, and cost-effective deliveries, • Own cost management and controls for scoop shop logistics — track freight and storage spend against budget, audit carrier and 3PL invoices, flag variances, and identify savings opportunities, • Support intercompany inventory transfers and reconciliation between the CPG and scoop shop businesses, ensuring accurate intercompany records in the ERP, • Operations & Reporting, • Maintain accurate records of all shipments, freight costs, and carrier performance in TMS and ERP systems, • Generate regular freight spend and performance reports, identifying trends and cost-saving opportunities, • Collaborate with production and inventory planning teams to align shipment scheduling with production output and inventory availability, • Support month-end close by reconciling freight invoices and accruals Job Requirements • 2 to 4 years of experience in logistics, freight coordination, inventory management, or supply chain, preferably within CPG, food & beverage, or perishable goods, • Bachelor's degree in Supply Chain, Logistics, Business, or related field preferred, • Familiarity with LTL, FTL, and refrigerated freight operations, • Experience working with distributors and retail accounts (UNFI, KeHE, DPI, or similar a plus), • Working knowledge of routing guides, EDI, and ASN processes, • Proficiency in TMS, ERP, or WMS platforms; NetSuite or SAP experience a plus, • Hands-on experience managing inventory KPIs: WOS, OTIF, fill rate, and inventory accuracy, including root-cause analysis and corrective action follow-through, • Experience managing inventory at third-party (3PL) warehouses, including transfers, reconciliations, and cycle count support, • Strong Excel / Google Sheets skills (pivot tables, lookups) for inventory, freight, and cost analysis and reporting, • Familiarity with freight budgeting, invoice auditing, and cost controls; experience with intercompany or multi-entity operations a plus, • Strong organizational skills with the ability to manage multiple shipments and priorities simultaneously, • Excellent communication skills and a customer-service mindsetMust be comfortable working in-store scoop shifts once a quarter, while adhering to DOH guidelines Compensation + Benefits $68,000 - 80,000 annual compensation depending on experience, paid weekly Eligible for annual 5% bonus • Employee Scoop Card (Enjoy Ice Cream from any of our scoop shops nationwide), • Medical, Dental + Vision Insurance with 70% Employer Contribution, • 401k with up to 4% Employer Match, • Cell Phone Reimbursement Plan, • Wellness Reimbursement Plan, • Flexible Time Off - No accrual required, • Paid Sick Time, • Paid one month sabbatical (eligible after 4 years of continued employment), • Yearly Performance Reviews Van Leeuwen Ice Cream is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. Van Leeuwen Ice Cream complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity. The actual base salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held. Salary Range $68,000---$80,000 USD Here at Van Leeuwen, Good Ice Cream Is For Everyone! As an equal opportunity employer, we strive to foster a welcoming, diverse environment for every employee and customer. We pride ourselves on the creativity that goes into our ice cream and is built in our stores (by YOU) that help us meet our missions and values.

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  • Program Director
    Program Director
    19 days ago
    $55000–$65000 yearly
    Full-time
    Mott Haven, The Bronx

    Description Position Title: Program Director Department: Early Childhood Education & Elementary Division Site/Location: Mott Haven Community Center FLSA Classification: Non-Exempt / Full Time Salary Range: $55,000 - $65,000 Reports To: Senior Director and/or Department Director MISSION STATEMENT East Side House cares for the individuals, families, and communities we serve by expanding opportunities for them to live more fulfilling lives through education, career development, and supportive services. JOB DESCRIPTION Summary/ Objective East Side House (ESH) provides high-quality, year-round programming in NYCHA community centers and public schools, serving youth and families through education, workforce readiness, recreation, and community engagement. Reporting to the Senior and/or Department Director, the Program Director oversees the development, implementation, and supervision of Early Childhood Education & Elementary Division. This includes daily operations, staff management, compliance, and creating safe, inclusive, and responsive environments that promote positive outcomes. As a member of the Early Childhood Education & Elementary Division, the Program Director is expected to lead dynamic, age-appropriate programming for Elementary age participants and community members. This role includes direct supervision of the Assistant Program Director, Group Leaders, Activity Specialist, and other frontline staff. It requires regular collaboration with Human Resources, Finance, IT, and other East Side House departments. Essential Functions and Responsibilities: Under the supervision of the Senior Director and /or Department Director, the Program Director will: • Provide strategic leadership and day-to-day oversight of youth and adult programs, including evenings, weekends, and summer., • Recruit, hire, schedule, onboard, and supervise full-time and part-time staff., • Monitor performance and ensure compliance with DYCD goals, quality standards, and contractual requirements., • Conduct staff evaluations, provide ongoing coaching, and lead monthly professional development and team meetings., • Oversee the design and delivery of engaging, age-appropriate programming focused on academics, recreation, workforce readiness, and cultural enrichment., • Ensure compliance with DOH School-Aged Child Care and Summer Day regulations, including quarterly inspections., • Train staff on safety protocols and ensure emergency preparedness., • Track attendance and maintain accurate records using DYCD Connect and internal systems., • Manage CACFP Food Program compliance and documentation., • Serve as the main point of contact for NYCHA, DYCD, schools, families, and community partners., • Build relationships with residents, tenant associations, youth councils, and community stakeholders., • Conduct quarterly community assessments and incorporate participant feedback into program planning., • Plan and execute four community events and a series of family workshops annually., • Cultivate at least three new partnerships each year to expand program offerings., • Manage the program budget, process purchase orders, and submit reports on time., • Represent the program in required meetings and maintain regular communication with NYCHA and DYCD., • Collaborate with ESH colleagues to coordinate events, share best practices, and support agency-wide initiatives., • Perform other duties as assigned. Other Duties Please note that this job description is not intended to be a comprehensive listing of all activities, duties, or responsibilities required of the employee in this role. Duties, obligations, and activities are subject to change at any time, with or without notice. Qualifications Qualifications To perform this position successfully, the program director must fulfill all the elements of the job description to the highest standard and work well with colleagues in a high-energy, collaborative work environment. Additional qualifications include: Education & Experience • Bachelor’s degree 2 years experience in field, • Experience with budget management, compliance, and structured youth or intergenerational programming., • Knowledge of Bronx communities and local resources; NYCHA or DYCD program experience strongly preferred Skills & Competencies • Project Management: Manages programs, events, and schedules effectively., • Problem Solving: Applies sound judgment and youth-centered solutions., • Community Engagement: Builds partnerships with families, residents, and stakeholders., • Participant Focus: Designs responsive, inclusive, and community-aligned programming., • Team Leadership: Coaches staff, builds team culture, and promotes professional growth., • Analytical Thinking: Uses data and feedback to drive program improvements., • Organizational Skills: Excels in documentation, budgeting, and managing priorities., • Communication: Strong written, verbal, and public speaking skills., • Cultural Humility: Leads with equity and respect for diverse communities. Clearance Employees must be clear to work at ESH. Employment is contingent upon successful completion of background checks and/or screenings. Supervisory Responsibility N/A OR This position is responsible for supervising and managing the performance of all designated employees assigned to the position within the department. Physical Demands This role may involve occasional lifting or moving of items up to 25 pounds and routine use of standard office equipment. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Expected Work Schedule The typical work schedule for this position includes the following: • COMPASS Programs: Monday through Friday, between 10:00 AM and 6:00 PM, aligned with school-based programming needs., • Cornerstone Programs: Weekday evening shifts (typically 3:00 PM-11:00 PM, with potential for Saturday and Sunday shifts, based on site-specific programming)., • Sunday programming may be required based on seasonal activities or community events. As aligned with the needs of the program/service. The schedule may be adjusted based on ESH’s operational needs, with notice provided whenever possible. EEO Statement East Side House (ESH) is an Equal Opportunity Employer and strongly encourages individuals with disabilities and veterans to apply. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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  • Middle School After School Group Leader
    Middle School After School Group Leader
    1 month ago
    $20 hourly
    Part-time
    Manhattan, New York

    ABOUT US: Established in 1917, YM & YWHA of Washington Heights and Inwood (the “Y”) is a not-for-profit Jewish community center that welcomes people of all backgrounds and beliefs. We offer a wide range of educational, recreational and social services programs to enhance the quality of life of the people we serve. From top-notch early childhood education and youth development programs to innovative senior center services, there’s always something for everyone at the Y! ABOUT THE SCHOOLS: P.S. 173 Middle School serves recent arrivals from Spanish-speaking countries. The program is focused on leadership, STEM and academics with students in the sixth to eighth grade. Students engage in beat building, sports, theater, LitMentors, art and cooking. School in the Square Middle serves the Washington Heights and Inwood communities where they support their students, families, and educators to support and celebrate each other's success. They specialize in personalized learning, real world lessons, democratic living, and setting students up for success through strategic advisory, academic perseverance, SEL Learning, college prep, and many other community-unique support systems. P.S. 187 Hudson Cliffs services grades K-8th Grade. Opened since 1929, P.S. 187 “Strives to nurture diverse learners who challenge themselves academically, think critically, and actively participate in their community”. Columbia Secondary School is a Science, Technology, Engineering, and Mathematics (STEM) focused public school that serves students in the sixth through tenth grades. The program is focused on leadership, STEM, Social-Emotional Learning, community service, and academics. Students engage in weekly hikes, gardening initiatives, STEM activities, job shadowing, and college readiness programs. POSITION OVERVIEW: Group Leaders are responsible for academic tutoring and assisting lead instructors in preparing students to demonstrate newly acquired skills in STEM, leadership, sports and the arts. ESSENTIAL FUNCTIONS: • Provide academic support, homework guidance, assistance, and supervision to students., • Organize, lead, and promote the students’ interest and participation in the activities offered by you or the program., • Supervise groups of students while maintaining their physical and emotional safety and health., • Foster an atmosphere of fun and learning, and serve as a role model to students., • Always conducting yourself professionally and maintaining appropriate boundaries., • Establish and enforce rules for behavior, and procedures for maintaining order among the students., • Maintain effective classroom management that encourages full participation and student growth., • Closely coordinate with the Program Director and coworkers for any programmatic changes or any other issues or concerns., • Participate in staff meetings, program evaluations, program improvement, and professional development training throughout the school year. COMPENSATION: • Work paid at $20 an hour., • Employees who are approved and assigned to teach classes will receive the Teaching Artist hourly rate of $21 an hour for the hours they are actively teaching. All non-instructional hours will be compensated at the employee's regular position rate of $20 an hour. POSITION TYPE / EXPECTED HOURS OF WORK: • Part-time position., • Available Monday-Friday from 1:30 pm - 6pm (15-20 hours per week) with room for flexibility., • School in the Square is Monday-Friday from 2:30 pm – 6:30 pm (15-20 hours per week) with room for flexibility. WORK ENVIRONMENT: • Work is performed in a typical school environment. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: • Genuine interest in working with culturally diverse 6th-8th Grade students, and able to promote positive character development., • Strong academic skills and knowledge of New York state standards and test preparation., • A sincere desire to effect positive social and academic change in the lives of NYC youth., • Well-organized, reliable, and punctual., • Excellent communication and interpersonal skills., • Can work independently and collaboratively as part of a team., • Comfortable to learn and model universal Jewish values while working in and with a large, diverse population. REQUIRED QUALIFICATIONS: • Must be at least 18 years old., • High school diploma., • Experience in running activities with Middle School (6th- 8th) grade students with different learning abilities., • Has some experience in writing lesson plans and leading 45-60 minute educational activities for youth., • Must be able to attend student engagement trips and assist hosting student events in school and for other YM & YWHA programs. PREFERRED QUALIFICATIONS: • Bachelor’s, Associate, or degree in progress., • Experience using a positive youth development model., • CPR certified., • Teaching Artist- Must have background in teaching or leading an activity. WORK AUTHORIZATION & CLEARANCE: • Documentation of U.S. citizenship or eligibility to work in the U.S., • Must pass the background check, medical exams, fingerprinting and other requirements of the Department of Health (DOH), Department of Education (DOE), and Department of Youth and Community Development (DYCD). This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other functions and responsibilities may change or may be assigned. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. YM & YWHA of Washington Heights & Inwood provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

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  • Elementary After School Group Leader
    Elementary After School Group Leader
    1 month ago
    Part-time
    Manhattan, New York

    ABOUT US: Established in 1917, YM & YWHA of Washington Heights and Inwood (the “Y”) is a not-for-profit Jewish community center that welcomes people of all backgrounds and beliefs. We offer a wide range of educational, recreational and social services programs to enhance the quality of life of the people we serve. From top-notch early childhood education and youth development programs to innovative senior center services, there’s always something for everyone at the Y! ABOUT THE SCHOOLS: P.S. 173 Elementary serves recent arrivals from Spanish-speaking countries. The program is focused on leadership, STEM and academics with students in the sixth to eighth grade. Students engage in beat building, sports, theater, LitMentors, art and cooking. P.S. 187 Hudson Cliffs services grades K-8th Grade. Established in 1929, P.S. 187 “Strives to nurture diverse learners who challenge themselves academically, think critically, and actively participate in their community”. P.S. 178 The Professor Juan Bosch School is an unzoned K–5 public school in Upper Manhattan serving a close-knit and diverse community of learners. The school offers Dual Language instruction and inclusive programming, including an ASD Nest Program, and is grounded in the values of nurture, community, and academic rigor. POSITION OVERVIEW: Group Leaders are responsible for academic tutoring and assisting lead instructors in preparing students to demonstrate newly acquired skills in STEM, leadership, sports and the arts. ESSENTIAL FUNCTIONS: • Provide academic support, homework guidance, assistance, and supervision to students., • Organize, lead, and promote the students’ interest and participation in the activities offered by you or the program., • Supervise groups of students while maintaining their physical and emotional safety and health., • Foster an atmosphere of fun and learning, and serve as a role model to students., • Always conducting yourself professionally and maintaining appropriate boundaries., • Establish and enforce rules for behavior, and procedures for maintaining order among the students., • Maintain effective classroom management that encourages full participation and student growth., • Closely coordinate with the Program Director and coworkers for any programmatic changes or any other issues or concerns., • Participate in staff meetings, program evaluations, program improvement, and professional development training throughout the school year. COMPENSATION: • Work paid at $20 an hour., • Employees who are approved and assigned to teach classes will receive the Teaching Artist hourly rate of $21 an hour for the hours they are actively teaching. All non-instructional hours will be compensated at the employee's regular position rate of $20 an hour. POSITION TYPE / EXPECTED HOURS OF WORK: • Part-time position., • Available Monday-Friday from 1:30 pm - 6 pm (15-20 hours per week) with room for flexibility. WORK ENVIRONMENT: • Work is performed in a typical school environment. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: • Genuine interest in working with culturally diverse Kindergarten- 5th Grade students, and able to promote positive character development., • Strong academic skills and knowledge of New York state standards and test preparation., • A sincere desire to effect positive social and academic change in the lives of NYC youth., • Well-organized, reliable, and punctual., • Excellent communication and interpersonal skills., • Can work independently and collaboratively as part of a team., • Comfortable to learn and model universal Jewish values while working in and with a large, diverse population. REQUIRED QUALIFICATIONS AND EXPERIENCE: • Must be at least 18 years old., • High school diploma., • Experience in running activities with Elementary (K- 5th) grade students with different learning abilities., • Has some experience in writing lesson plans and leading 45-60 minute educational activities for youth., • Must be able to attend student engagement trips and assist hosting student events in school and for other YM & YWHA programs. PREFERRED QUALIFICATIONS: • Bachelor’s, Associate, or degree in progress., • Experience using a positive youth development model, • CPR certified., • Teaching Artist - Background in teaching or leading an activity. WORK AUTHORIZATION & CLEARANCE: • Documentation of U.S. citizenship or eligibility to work in the U.S., • Must pass the background check, medical exams, fingerprinting and other requirements of the Department of Health (DOH), Department of Education (DOE), and Department of Youth and Community Development (DYCD). This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other functions and responsibilities may change or may be assigned. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. YM & YWHA of Washington Heights & Inwood provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

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