Golf Cart Attendant - Westlake Country Club
24 days ago
Cassville
Job Description GOLF CART ATTENDANT - Westlake Country Club WCC SFM, LLC LOCATION: Jackson, NJ DEPARTMENT: OPERATIONS REPORTS TO: GENERAL MANAGER STATUS: PART TIME (NON-EXEMPT) ABOUT THE COMPANY: Westlake Country Club is a premier golf, recreation and entertainment destination focused on improving the health and economic vitality of Jackson, NJ. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth. Westlake Country Club is a managed facility by SFC GOLF, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun. SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us. POSITION SUMMARY: The Golf Cart Attendant is responsible for ensuring a smooth and enjoyable experience for our golfers by maintaining the golf cart fleet and providing exceptional customer service. PRIMARY RESPONSIBILITIES WILL INCLUDE BUT ARE NOT LIMITED TO: • Ensure a clean and well-maintained fleet of golf carts by cleaning carts after use, checking tire pressure, and reporting any damage, • Prepare carts for golfers by loading and unloading clubs, stocking carts with towels, scorecards, and tees, • Assist golfers with cart operation and answer questions about the course, • Efficiently stage and park carts to meet golfer demand, • Maintain a clean and organized cart storage area, • May also be responsible for cleaning range balls and maintaining the driving range area, • Greet members and guests, and provide courteous and friendly first-in-class service to all members and guests, • Be knowledgeable about facility programs (format, pricing, meeting dates/times), • Maintain confidentiality and discretion with guest and Team Member information, • Professionally resolve guest concerns and complaints and/or direct to appropriate manager, • Know and enforce the venue policies and procedures, • Assist with venue preparation for events, • Assist and transport guests as needed around the facility during events, • Must be at least 16 years of age, • Valid driver's license preferred, • Customer service experience preferred, • Flexible work schedule (e.g., nights, weekends, holidays, long hours) and regular attendance necessary, • Excellent communication skills, both verbal and written, • Ability to maintain focus in a high-volume, fast-paced environment, • Must have excellent guest service skills, • Must be detail-oriented and have outstanding organizational skills, • Ability to multi-task, prioritize, and remain calm and focused in difficult and stressful situations, • Must be respectful and friendly to our athletes, guests, visitors, spectators, leaders, and fellow Team Members, • Must work well with others, • Must take personal initiative for the betterment of the team and venue, • Must be able to lift 50 pounds waist high, • May be required to sit, walk, or stand for extended periods of time and squat, stoop or bend, • Facility has intermittent noise Job Posted by ApplicantPro