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Job DescriptionCompany Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa. Job Description Job Description and Responsibilities Visa’s Technology Organization is a dynamic community of problem solvers and innovators dedicated to redefining the future of commerce. We manage one of the world’s most advanced processing networks, handling over 65,000 secure transactions per second across 80 million merchants, 15,000 financial institutions, and billions of individuals. By joining us, you will engage with complex distributed systems and address large-scale challenges in new payment flows, business and data solutions, cybersecurity, and B2C platforms. The Opportunity: As a Site Reliability Engineer – Sr. Consultant, you should bring a well-rounded skill set that includes expertise in Site Reliability Engineering (SRE) principles and practices, and security protocols. You should have experience with cloud migration, automation tools, and applying Generative AI to improve operational efficiencies. Proficiency in containerization technologies (Docker, Kubernetes), observability tools, and distributed caching systems is essential. As a SME in Visa’s Operations and Infrastructure division, you will join our Global PRE team to design, enhance, and build a highly available, secure, scalable, and resilient infrastructure in an agile environment. You will collaborate with supportive and challenging colleagues daily. You will take lead roles on projects to ensure the reliability and performance of our services, platforms, RESTful APIs, container-based distributed systems, and cloud services. Key skills for this role include team mentorship, and the ability to foster a culture of collaboration and continuous improvement. Strong communication skills are vital for effective collaboration with cross-functional teams. The Site Reliability Engineer – Sr. Consultant should possess problem-solving abilities, drive innovation, and prioritize tasks efficiently. Experience in fast-paced 24x7 environments, demonstrating adaptability and confident decision-making to address the evolving needs of the team and the organization, is crucial. Experience in swiftly resolving live production issues is essential to maintain system reliability and performance. This is a hybrid position, allowing employees to alternate between remote and office work. Hybrid employees are expected to work from the office 2-3 days a week, as determined by leadership and site requirements, generally spending 50% or more of their time in the office based on business needs. Responsibilities: • Ensure the security and safety of application services and platforms. Spearhead the enhancement of operational practices focusing on efficiency, security, and excellence., • Maintain zero downtime by swiftly addressing any issues to ensure environments are always operational. Conduct rapid root cause analysis and implement remediation in production environments after thorough testing., • Oversee all activities within the environment, including deploying new code., • Foster an inclusive, innovative, and collaborative team culture., • Build strong partnerships with key stakeholders, including product management, engineering, design, and operations., • Communicate effectively with both technical and business partners to create frameworks for discussing complex topics., • Regularly analyze the environment and promote the adoption of automation and Generative AI to stay competitive., • Lead cloud infrastructure and GenAI adoption and migration, ensuring a seamless transition with minimal downtime., • Run problem bridges by collaborating with different functional and technical teams, escalating issues as needed for timely resolution. This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. Qualifications Basic Qualifications • 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD Preferred Qualifications • 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD, • Engineering degree in IT or Computer Science, • Having 8+ years of IT experience with expertise in DevOps, Build and release Engineering, Cloud Infrastructure and Automation, Tech support., • 8+ years of experience with JAVA, J2EE applications, and a deep understanding of Web Services technologies: REST & SOAP., • 4+ years of experience managing and troubleshooting applications on Containers (Docker) and Cloud (AWS, GCP, Azure)., • Knowledge of Generative AI capabilities and use cases to enable such capabilities in the environment., • Ability to work as a team player, • Good written and communication skills, • Punctual to office time and work, • Great with problem solving and troubleshooting, • Ability to effectively prioritize and coordinate, • Ability to learn fast and implement the latest technology trends in the industry, particularly GenAI, • Good understanding of CI/CD technologies., • Core Skills on Dockers, DevOps, Linux., • DevOps experience with Jenkins, Ansible, Docker, Kubernetes., • Good experience in java-based web applications, • Implementing CI CD process, • Expertise in Trouble shouting on java applications in Tomcat services and Web application in Apache., • Good Exposure on Virtualization and Containers (Docker)., • Ability to build deployment, build scripts and automated solutions using scripting languages such as Shell scripting (Bash) / Java Script / Python / Other, • Worked with Docker and created multiple containers and images and had experience on writing the Docker file, • Created the deployments, services, and ingress flows for the application setup in the Kubernetes cluster., • Participated in release level discussions and gone through the total SDLC and Agile methodology, • Support On-Call for all DevOps activities., • Able to lead SWAT bridge as technical expert., • Exceptional analytical and problem-solving skills, along with strong oral and written communication abilities. Proven proficiency in troubleshooting, root-cause analysis, application design, and implementing major components for large projects., • Experience building tools to automate production support activities, enhancing the efficiency and productivity of service desk and operations groups., • Prior experience working in 24x7 environments. Additional Information Work Hours: Varies upon the needs of the department. Travel Requirements: This position requires travel 5-10% of the time. Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code. U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 143,200.00 to 207,800.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Job DescriptionCompany Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa. Job Description Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce. We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people. While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms. The Opportunity: As a Staff Site Reliability Engineer in Product Reliability Engineering, you will be part of a team that maintains and support Open Source Hadoop,Big data ,Kafka Platforms, Cloud ensuring their availability, performance, reliability, and improving operational efficiency. You will be responsible for driving innovation for our partners and clients, within Visa and globally. The Work itself: Essential Functions: · Design, build and manage Hadoop and Kafka clusters on Cloud - AWS, GCP and Azure. · Manage and optimize Open-Source Apache Hadoop, Big Data and Kafka clusters for high performance, reliability, and scalability. · Develop tools and processes to monitor and analyze system performance and to identify potential issues. · Collaborate with other teams to design and implement Solutions to improve reliability and efficiency of the in-premise Hadoop, Big data and Cloud platforms. · Effective root cause analysis of major production incidents and the development of learning documentation. · The role involves planning and performing capacity expansions and upgrades in a timely manner to avoid any scaling issues and bugs. · The successful candidate will tune alerting and set up observability to proactively identify issues and performance problems. · The role involves creating standard operating procedure documents and guidelines on effectively managing and utilizing the platforms. The person will leverage DevOps tools, disciplines (Incident, problem, and change management), and standards in day-to-day operations. · The individual will concentrate on developing tool and automations. This can be achieved through Ansible, Python, Java, or by using any other programming language. The Skills You Bring: · Energy and Experience: A growth mindset that is curious and passionate about technologies and enjoys challenging projects on a global scale. · Challenge the Status Quo: Comfort in pushing the boundaries, “hacking” beyond traditional solutions. · Language Expertise: Expertise in one or more general development languages (e.g., Java, python) or full stack development · Learner: Constant drive to learn new technologies · Partnership: Experience collaborating with Engineering, Application and Other functional teams. This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. Qualifications Basic Qualifications ·5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD Preferred Qualifications ·6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD ·Experience with managing and optimizing Hadoop, Big Data and Kafka clusters in production environment ·Demonstrated experience with AWS EMR , MSK and GCP Hadoop and Kafka cloud platforms ·Proficient in one of programming languages Python, Java or full stack development. ·Familiarity with big data tools (Big Data, Spark, Kafka, etc.) and frameworks (HDFS, MapReduce, etc.). ·Strong knowledge in system architecture and design patterns for high-performance computing. ·Good understanding of data security and privacy concerns. ·Excellent problem-solving and troubleshooting skills. ·Strong communication and collaboration skills. ·Observability: knowledge on observability tools like Grafana, Opera and Splunk. ·Linux: understanding of Linux, networking, CPU, memory, and storage. ·Communication: Excellent interpersonal skills, along with superior verbal and written communication abilities. Additional Information Work Hours: Varies upon the needs of the department. Travel Requirements: This position requires travel 5-10% of the time. Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code. U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 124,700.00 to 180,650.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Job DescriptionCompany Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa. Job Description In the role of Lead System Engineer – Observability, you will be responsible for leading technical direction and implementation of Visa’s the monitoring and observability platform. This platform is essential to Visa’s business, providing the tooling, practices, and visibility that our development and engineering teams leverage to deliver, observe, and maintain Visa’s product suite. You will be responsible for ensuring low friction, highly secure, highly available, cost-effective and consistent toolchain to deliver effective tools to monitor, observe and operate that software in the framework of large enterprise compliance and governance needs. You will work closely with the operation and infrastructure leadership, software development leadership, , architecture, PMO and vendors from around the globe to deliver these services. This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. Qualifications Basic Qualifications • 12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD, • Background in both Systems and Software Engineering, • Knowledge in AWS+Terraform, GCP and Azure architecture, service and security (desired),, • Competent developing software in 1 or more of Python, Golang, Ruby, C (implement defensive programming, error handling, testing frameworks), • Experience in designing, automating, maintaining and optimizing observability platforms (logging, metric and tracing), • Expertise and experience in delivering large-scale systems using big data technologies including but not limited to: Enterprise scale Kafka, Splunk, Prometheus, and other Time Series databases, • Abreast of industry standards and trends related to telemetry and software pipelines, • Experience rationalizing and implementing monitoring and observability toolchain at enterprise scale, • Knowledge and experience of containers and Kubernetes cluster, • Hands on experience consolidating application and system logs at enterprise scale, • Experience with automation tools (Chef, Ansible), • Experience working in a remote team across multiple regions and time zones, • Autonomous and proactive., • Passionate about the value of a well-defined and easy to integrate with telemetry platform, • Passionate about providing greater transparency to health and status of Ticketmaster systems, • Keenly empathetic to the day to day experience of software development teams, • A transparent communicator, • Deeply concerned with the security and compliance implications of your services and solutions, • Capable of delivering and accepting empathetic, constructive criticism with reports, peers, leadership and stakeholders, • Conscious of the need for speed of delivery and the enterprise need for governance and cost management Additional Information Work Hours: Varies upon the needs of the department. Travel Requirements: This position requires travel 5-10% of the time. Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code. U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 160,600.00 to 232,900.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Job Description BI DeveloperJob Details • BI Developer (Contract), • Location: Austin TX 78758 (Hybrid), • Duration: 11/15/2025 to 7/14/2026, • Team: Unified Experience PRD MGMT US Key Responsibilities:, • Partner with Product Managers and cross-functional stakeholders within the cohort to identify key business challenges and opportunities for optimization., • Apply data-driven methodologies to develop impactful solutions, support strategic initiatives, and guide decision-making., • Design and build dynamic, user-friendly data visualizations that effectively communicate insights to both technical and non-technical audiences., • Conduct deep-dive analyses to uncover trends, patterns, and actionable insights that drive business growth., • Maintain high standards of data quality and integrity through robust validation and cleansing processes. Required Skills & Qualifications:, • Bachelor’s degree in Computer Science, Information Systems, Data Science, or a related field is required., • Master’s degree or relevant certifications (e.g., Microsoft Certified: Data Analyst Associate, Azure Data Engineer) are a plus., • Proficiency in SQL and Azure KQL, with hands-on experience using data visualization tools such as Power BI., • Familiarity with web analytics platforms like Adobe Analytics and Customer Journey Analytics., • Strong analytical and problem-solving skills, with meticulous attention to detail., • Proven experience in data modeling, ETL development, and data warehousing concepts., • Excellent communication skills, with the ability to translate complex data into clear, actionable recommendations., • Comfortable working in Agile environments and collaborating across cross-functional teams., • Strong organizational skills with the ability to manage multiple priorities in a fast-paced setting., • Understanding of data governance, privacy regulations, and industry best practices.Compensation:, • Up to $43.66 per hour.#36434891

Job DescriptionCompany Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa. Job Description Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce. We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people. While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms. The Opportunity: We are looking for Versatile, curious, and energetic Software Engineers who embrace solving complex challenges on a global scale. As a Visa Software Engineer, you will be an integral part of a multi-functional development team inventing, designing, building, and testing software products that reach a truly global customer base. While building components of powerful payment technology, you will get to see your efforts shaping the digital future of monetary transactions. The Work itself: • Design code and systems that touch 40% of the world population while influencing Visa’s internal standards for scalability, security, and reusability, • Collaborate multi-functionally to create design artifacts and develop best-in-class software solutions for multiple Visa technical offerings, • Actively contribute to product quality improvements, valuable service technology, and new business flows in diverse agile squads, • Develop robust and scalable products intended for a myriad of customers including end-user merchants, b2b, and business to government solutions., • Leverage innovative technologies to build the next generation of Payment Services, Transaction Platforms, Real-Time Payments, and Buy Now Pay Later Technology, • Demonstrates relevant technical working knowledge to understand requirements., • Identifies and contributes to the development and solution strategies to team members that improve the design and functionality of interface features across one or more project features, under minimal guidance., • Applies standard processes on the use of programming languages (e.g. HTML, C++, Python) to write code that fulfills website modification requests and technical requirements., • Collaborates with others to support the piloting of new technology capabilities and features that enhance the user website experience across e-commerce products., • Energy and Experience: A growth mindset that is curious and passionate about technologies and enjoys challenging projects on a global scale, • Challenge the Status Quo: Comfort in pushing the boundaries, ‘hacking’ beyond traditional solutions, • Language Expertise: Expertise in one or more general development languages (e.g., Python, C#, C++), • Builder: Experience building and deploying modern services and web applications with quality and scalability, • Learner: Constant drive to learn new technologies such as Angular, React, Kubernetes, Docker, etc., • Partnership: Experience collaborating with Product, Test, Dev-ops, and Agile/Scrum teams **We do not expect that any single candidate would fulfill all of these characteristics. For instance, we have exciting team members who are really focused on building scalable systems but didn’t work with payments technology or web applications before joining Visa This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. Note: Visa will not offer Employment Sponsorship or Relocation for this role. Qualifications Basic Qualifications: • 2 or more years of work experience with a Bachelor’s Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD) Preferred Qualifications: • 3 or more years of work experience with a Bachelor’s Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD), • Solid understanding of database design and management systems (both SQL and NoSQL), expertise in performance optimization, data security, data modeling, and the ability to adapt to new database technologies., • Comprehensive understanding of LLMs and related Technologies (RAG architecture, Prompt engineering) and Azure services (Azure AI search, Azure storage)., • Excellent oral and written communication skills, with the ability to convey complex technical concepts to diverse audiences., • Experience in Microsoft SQL Server and TSQL, • Experience with building user interface using HTML, CSS, Angular and React Frameworks, • Knowledge of working in Big Data, Gen AI technologies, AI concepts and cloud solutions is preferred., • Experience working in Agile methodology and DevOps is preferred., • Experience or knowledge in the People Team (HR) domain is preferred., • Experience or knowledge in Microsoft Power Platform is preferred., • Strong interpersonal, facilitation, and leadership skills with effective communication (both written and verbal) and the ability to present complex ideas clearly and concisely. Additional Information Work Hours: Varies upon the needs of the department. Travel Requirements: This position requires travel 5-10% of the time. Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code. U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 105,800.00 to 149,550.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Job Description Lead DevOps Engineer (Austin, TX based Remote) We are seeking a Lead DevOps Engineer to drive operational excellence, improve developer experience, and lead infrastructure automation in a modern, enterprise SaaS environment. This role will focus on CI/CD pipeline optimization, infrastructure as code, security, observability, and team leadership. Applicants must be U.S. Citizens or Green Card holders. Visa sponsorship is not available. Responsibilities: * Lead and evolve DevOps practices to improve automation, visibility, and team efficiency. * Manage and optimize CI/CD pipelines and infrastructure as code (IaC). * Partner with architects and engineers on scalable, secure system design. * Implement observability, incident management, and continuous improvement best practices. * Ensure systems meet security and compliance standards. * Mentor and support a high-performing DevOps team. * Participate in Agile/Scrum processes and ensure timely project delivery. * Provide on-call support as part of a 24/7/365 operations model. Requirements: * 8+ years of DevOps experience, 3+ years in a leadership role. * Strong experience with CI/CD tools (e.g., GitHub Actions, Jenkins, TeamCity) and IaC (e.g., Terraform, Ansible, AWS CDK). * Proven track record managing cloud and hybrid environments (AWS, Azure, self-hosted). * Experience with observability and monitoring tools (e.g., Datadog, Grafana, ELK, Prometheus). * Proficiency in Linux environments, networking concepts, and debugging complex applications. * Experience supporting SaaS applications, preferably Java-based (Spring Boot, Oracle). * Bachelor's degree in Computer Science or related field, or equivalent experience. Preferred: * Strong leadership, communication, and mentoring skills. * Results-driven, collaborative, and adaptable in fast-paced environments. * Comfortable wearing multiple hats and taking initiative.

Job DescriptionAbout GoodLeap:GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap’s proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $30 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. Position Summary The GoodLeap security team is responsible for both business enablement and safeguarding the organization’s information assets; it is involved in virtually all aspects of the business, from product safety and resilience, to building security paved roads, customer, partner, and regulatory trust, managing technology governance and compliance, and ensuring the privacy, and safety of GoodLeap’s customers, partners, and employees information. The senior security engineer role provides a unique opportunity to shape the security and resilience of GoodLeap corporate systems, services, and operational processes. In this role, you will work closely with product, engineering, IT, and business teams within GoodLeap, acting as the key individual with both the authority and responsibility to ensure the safety and resilience of enterprise systems, products, and services. Your oversight will encompass: - Enterprise systems:Identifying potential misuse and abuse cases, proposing solutions to address these scenarios, and identifying product features, configuration settings, and/or mitigating or compensating controls to meet resilience requirements. - Build-time controls: Managing applications/products security controls and activities during development. - Runtime controls: Overseeing security measures at runtime, from prevention to detection and response. Additionally, you will be involved with aspects of internally built products and represent all areas of security, spanning governance, risk, and compliance (GRC) to security monitoring, for a number of departments/teams. You will also have the authority and ability to involve other security team members as needed. While you will take on multiple responsibilities—from advisor to builder and beyond—your primary focus will be designing and building security patterns and practices for services and processes, and fostering strong relationships with product, business, and engineering. Essential Job Duties & Responsibilities • Lead, participate in, and contribute to partnerships between security, IT, General & Administrative teams, engineering, product, and operations teams to build, orchestrate, and automate security controls and services in GoodLeap enterprise systems, products, services, and operational processes., • Identify potential misuse and abuse cases in enterprise systems, propose solutions to address these scenarios, and identify product features, configuration settings, and/or mitigating or compensating controls to meet resilience requirements., • Support or develop components of the security analytics platform., • Contribute to investigations, threat hunting, and incident response activities in a supporting role., • Collaborate with the monitoring and response team to create playbooks for specific incident response scenarios related to the products and services you oversee. These investigations, incidents, and playbooks may address security, fraud, privacy, resilience, and related concerns., • Support the security operations team with the vulnerability management lifecycle for products and services under your purview., • Ensure technical alignment for the products and services you oversee with team initiatives, including GRC, security operations, and monitoring and response activities. Required Skills, Knowledge & Abilities, • Strong communicator with the ability to lead technical architecture discussions, drive technical decisions, and effectively communicate with non-technical audiences., • Expertise in agile product lifecycles. Ideally, you have experience in a product manager or engineering manager role and understand how SaaS products (B2B, B2B2C, and B2C) are built, including roadmap planning and feature and defect prioritization., • Experience with threat modeling methodologies, with the ability to create efficient and scalable approaches to conducting such assessments., • Familiarity with AWS services, including KMS, SST, Container Registry, ELBs, Lambda, API Gateway, CloudTrail, and IAM (knowledge of GCP and/or Azure is a plus)., • Proven ability to establish credibility and build trust with business, engineers, and operational staff; confident yet humble., • Hands-on experience with managing security for core enterprise systems, e.g., ERP, HCM, Salesforce, etc., • Strong understanding of both human and non-human identity management and common enterprise and consumer authentication standards and use cases., • Practical experience with CI/CD pipelines and DevOps tools, including Infrastructure-as-Code (IaC) tools like Terraform, Pulumi, or CDK; GitHub and GitHub Actions; artifact management; and secrets management tools like Doppler and HashiCorp Vault., • Passionate about learning new technologies. While you're not expected to know everything, you should demonstrate a willingness and ability to learn as needed., • Prior experience interfacing and supporting with G&A teams, internal product teams, and other cross-functional areas., • Proficiency in writing automation scripts in multiple languages, with prior experience automating security processes in cloud or SaaS environments., • Experience engaging with vendors in design partnerships., • Experience overseeing vulnerability and threat management at the platform and application levels., • Familiarity with penetration testing and red team exercises, including manual verification, exploitation, and lateral movement.

Job Description Senior Cyber Security Engineer with Federal Experience The Senior Cyber Security Expert will be the Assessment and Authorization SME for the team. Serves as a cybersecurity Subject Matter Expert (SME) with regards to Assessment and Authorization (A&A) of information systems and all associated cybersecurity policies and procedures. Performs a DOD cybersecurity process serving as a SME for an information system undergoing authorization. Possess an understanding of how the security controls identified in the NIST 800-53 apply to the process of assessing and authorizing a large organization's IT infrastructure such as DLA's, in which there is a compilation of large and small enclaves, AIS applications and IT processes. Determines the applicable severity value for an identified vulnerability (e.g., non-compliant security control) and determines the possible ramifications on the system's current or future authorization. Provides audit readiness and sustainment support by participating in all phases of audit and creates compliance documentation. Ensure Cybersecurity compliance and corresponding RMF, ATO, audit documentation is maintained in a repository to include any dates and/or modifications to all relevant documented artifacts. Salary Range: $110,000 - $120,000. Based on Experience. Location: 100% REMOTE Supporting the Dept. of Veterans Affairs (VA) Minimum Requirements: • Five (5) years of relevant Risk Management Framework (RMF) and NIST A&A experience, Zero Trust, SCCA FRD and SRG., • Certification as a Certified Cloud Security Professional, • DOD cybersecurity experience, • Experienced in the general tenets supporting the overall DOD implementation of its authorization process, to include supporting cybersecurity policy, procedures, and processes., • Knowledgeable in the cybersecurity of emerging technology areas such as Cloud and Industrial Control Systems (ICSs), warehouse execution systems and Operational Technology (OT) infrastructures., • Experience in assessing Information Assurance Controls and conducting Certification & Accreditation reviews for large, complex organizations., • Experience with DOD Audit Readiness Certifications Required: • Certification as a Certified Cloud Security Professional, • Must possess IT-II Non-Critical Sensitive security clearance or Tier 3 (T3)., • DoD Approved 8570/8140 Baseline Certification at time of submission: Category IAT Level II, • Computing Environment: Requires at least one industry Cloud certification(s):, • AWS Cloud Practitioner, • AWS Developer Associate, • AWS Solutions Architect, • AWS SysOps Administrator, • AWS DevOps Engineer, • AWS Solution Architect,, • AWS Advanced Networking, • AWS Data Analytics, • Oracle Cloud Infrastructure Foundations, • Oracle Cloud Data Management Foundations, • Oracle Cloud Infrastructure Architect Foundations, • Oracle Cloud Infrastructure Professional, • Oracle Cloud Infrastructure Security Professional, • Oracle Clous Database Service Professional, • Oracle Cloud Database Migration and Integration Professional, • OCO Observation and Management Professional, • Oracle Cloud Platform Enterprise Analytics Professional, • Azure Fundamentals, • Azure Development Associate, • Azure AI Engineer Associate, • Azure Administrator Associate, • Azure Solutions Architect Expert, • Google Cloud Platform Cloud Engineer EEO Policy: It is our policy to promote equal employment opportunities. All personnel decisions, including, but not limited to, recruiting, hiring, training, promotion, compensation, benefits, and termination, are made without regard to race, creed, color, religion, national origin, sex, age, marital status, sexual orientation, gender identity, citizenship status, veteran status, disability, or any other characteristic protected by applicable federal, state or local law.

Job DescriptionCloud and Storage Engineer Employment Type: Full-Time, Experienced Department: Information technology CGS is seeking a Cloud and Storage Engineer to develop and implement full-scale Storage Area Network (SAN) architecture for a large EMC-based SAN infrastructure in support of a large federal agency. The ideal candidate will be able to excel in a fast-paced environment and successfully produce standards and implementation processes for storage configuration, optimization, replication, and storage security. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Develops and implements full scale Storage Area Network (SAN) architecture for a large EMC-based SAN infrastructure in a multi-enterprise, complex, geographically dispersed solution; ranging from single servers to multi-tier, multi-platform solutions connected through fiber channel to multiple EMC Storage Arrays with petabytes of storage capacity. - The SAN architecture considers the following aspects relating to SAN: performance, capacity, replication, disaster recovery, backup disk storage, and backup & recovery.- Defines and sets a strategic direction for the SAN and backup environment. - Designs and implements customer storage requirements into an enterprise solution that will be developed, installed, configured, and deployed in the environment. - Provides overall storage and backup capacity planning, and utilization reporting. - Produces standards and implementation processes for storage configuration, optimization, replication, virtualization, storage security, and disaster recovery.- Troubleshoots complex SAN infrastructure issues and works with customers both internal and external to effectively resolve issues.- Reviews, plans, and participates in executing regularly scheduled maintenances and/or projects on the storage infrastructure. - Develops technical documentation, tiered storage and storage-as-a-service roadmaps, presentations, and cost models.- Responsible for managing, maintaining, and developing the SAN infrastructure as part of a team to ensure 24/7/365 uptime. - Architects and maintains private cloud environment. Professional experience with Gov Cloud (AWS, Azure, etc.) and hybrid cloud architectures desired. - Performs security related tasks which include, but are not limited to, documentation, vulnerability scan review, assessment support, patch management, and auditing as required. Qualifications:- Bachelor’s in computer science, business, or other relevant discipline.- Eight (8) years of relevant work experience may be substituted for degree requirement.- Must have significant, direct experience in Dell EMC products such as OneFile System (OneFS), MDS SAN switches, storage arrays (Unity, Isilon, VNS, and Data Domain), and RecoverPoint. Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: For more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionCloud Systems Architect Employment Type: Full-Time, Mid-levelDepartment: Information Technology We are seeking a Cloud Systems Architect with experience with cloud infrastructure to engineer and support public, private and hybrid clouds. The ideal candidate will be proficient in a variety of cloud hosts including Amazon Web Services and Microsoft Azure at a minimum. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- The candidate will be knowledgeable of the most recent updates and developments and act as an advisor to our customer in reference to the cloud management strategies to be employed to take advantage of the benefits offered by cloud computing such as being able to function without any restrictions to the workload, initiate as many workstations as necessary per time period and pay only for what they actually use. - The candidate will also work with the IT Security team to manage and maintain cloud systems security of the data and network resources. - The candidate will also be responsible for engineering on customer premise applications and systems interconnected to cloud resources. - Designs and defines system architecture for new or existing complex computer systems. - Determines systems specifications, input/output processes, and working parameters for hardware/software compatibility and maintenance of system security. - Coordinates design of subsystems and integration of total system. Identifies, analyzes, and resolves program support deficiencies. - Develops and recommends corrective actions. - May provide technical guidance for database administrators and software developers. Qualifications:- Experience with and a complete understanding of the technology required for cloud computing.- Experience with the skills to migrate applications to the cloud.- Be able to build relationships between the customers and the team members.- The ability and the knowledge to integrate services and tools to any and all areas to be used such as networks and data processing.- The ability and the knowledge to implement security information and event management to keep the customer's assets safe.- Experience with meeting or exceeding the requirements of cloud provider service-level agreements Experience with AWS and Azure.- Knowledge of a multitude of programming languages including Python, PHP, Java, Node and Ruby on Rails.- Typically a Bachelor's Degree and 6 years work experience or equivalent experience. Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: For more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionWho is Sonar? Sonar helps prevent code quality and code security issues from reaching production, amplifies developers' productivity in concert with AI assistants, and improves the developer experience with streamlined workflows. Sonar analyzes all code, regardless of who writes it — your internal team, genAI, or third parties — resulting in more secure, reliable, and maintainable applications. Rooted in the open source community, Sonar’s solutions support over 30 programming languages, frameworks, and infrastructure technologies. Today, Sonar is used by +7M developers and 400K organizations worldwide, including the DoD, Microsoft, NASA, MasterCard, Siemens, and T-Mobile. We believe in developing great products that are supported by great internal teams and a strong culture. We are highly committed to and obsessed with the company, users, each other, and our open source community. We have high standards and hold each other accountable for acting with positivity, dedication, thoughtfulness, empathy, and passion daily. We are deliberate with our decisions with high clarity of intention. At the same time, we feel extreme urgency and move forward quickly. And lastly, we are highly effective and operationally efficient. We operate collectively as One Team to accomplish our goals. At Sonar, CODE is more than just an acronym – it's a mindset that defines daily operations. Why You Should Apply: At Sonar, we’re a group of brilliant, motivated, and driven professionals working hard to help supercharge developers to build better, faster. Sonar helps to continuously improve code quality and code security while reducing developer toil. This means that developers can focus on doing more of what they love and less of what they don’t. Our solutions don’t just solve symptoms of problems – we help fix issues at the source – for all code, whether it's developer-written, AI-generated, or from third parties.We have a dynamic culture with employees worldwide and hub offices in the USA, Switzerland, the UK, Singapore, and Germany. Team members should be able to come to work every day, work on a product they are proud of, love what they do, and feel energized by their peers. With our roots deep in the open source community, we’re all about the mission: supercharge developers to build better, faster. The Impact You Will Have: We are still at the beginning of our growth journey, so we are putting new processes, technologies, and tools in place on a continuous basis. Your role is a pivotal engineering contributor to the tooling and services to automate and enhance the software development lifecycle, empowering our fellow SonarSourcers to deliver with speed, confidence, and security. You would be a member of a team that delivers solutions across all of our 5 offices: Austin (Texas, US), Geneva (Switzerland), Bochum (Germany) and Singapore. As a Site Reliability Engineer, you use and create automation tools to monitor and observe production infrastructure services both on premises and in the cloud. You are allergic to repetitive tasks, preferring to maximize automation and reliability. You are expert in change management, infrastructure management, system support, and configuration management. What You Will Do Daily: • System Health Monitoring, Alert Triaging, and Error Budget Management: Dedicate time to monitoring critical security infrastructure (e.g., identity platforms, firewalls, compliance systems) and core infrastructure components. Focus on using and maintaining dashboards tied to Service Level Objectives (SLOs), triaging high-severity alerts, and analyzing the current Error Budget burn rate to guide prioritization for the rest of the day., • Infrastructure as Code (IaC) and Policy as Code Development: Spend the largest portion of time writing, reviewing, and testing code (e.g., Python, Go, Terraform, or proprietary tools) to automate the deployment, configuration, and security hardening of infrastructure. This involves treating infrastructure and security policies as software to ensure consistency and prevent configuration drift., • Toil Elimination and Automation of Operational Tasks: Identify, scope, and implement automated solutions for manual, repetitive, and time-consuming tasks (toil) related to security patching, compliance checks, certificate rotations, or infrastructure maintenance. The goal is to continuously reduce the operational workload for the team., • Security Pipeline and Observability Maintenance: Maintain and enhance the DevSecOps security tools integrated into the CI/CD pipelines (e.g., static analysis, vulnerability scanning, security configuration checks). Ensure the end-to-end logging, metrics, and tracing (observability) systems for both infrastructure and security tools are robust, accurate, and provide immediate diagnostic capability during incidents., • Incident Response Engineering and Post-Mortem Action: Participate in the on-call rotation and actively engage in engineering solutions derived from post-mortems. This means turning incident root causes into preventative measures implemented via code, improving runbooks into automated actions, and reducing Mean Time To Resolution (MTTR) for future incidents.The Experience You Will Need:, • Deep IaC Expertise: Professional experience provisioning and managing complex infrastructure using tools like Terraform or CloudFormation (AWS), or similar tools like Ansible or Puppet for configuration management., • Cloud/Platform Experience: Hands-on experience with a major cloud provider (AWS, GCP, Azure) or managing large-scale internal/private cloud infrastructure., • SLO/SLI Implementation: Practical experience defining, measuring, and reporting on Service Level Indicators (SLIs) and Service Level Objectives (SLOs) for critical services., • Logging/Metrics/Tracing Stacks: Proven experience with modern observability platforms (e.g., Prometheus/Grafana, ELK/EFK stack, proprietary systems, or vendor solutions like Datadog/Splunk) for proactive issue identification., • Networking: Strong understanding of core networking concepts (TCP/IP, DNS, Load Balancing, Firewalls, Proxies) sufficient to debug complex service connectivity and latency issues., • Automation of Security Controls: Experience implementing security best practices via code, such as automated vulnerability scanning, configuration hardening, secret management (e.g., HashiCorp Vault), and key rotation., • Identity and Access Management (IAM): Practical experience managing large-scale IAM systems (e.g., implementing least-privilege policies, single sign-on)., • Incident Management: Experience running or significantly contributing to post-incident reviews (post-mortems) and prioritizing resulting engineering work (error budget management).Why You Will Love It Here:, • Our culture and mission set us apart. We have a dynamic work culture that values respect and kindness and embraces the right to fail (and get right back up again!)., • Great people make a great company. We value people skills as much as technical skills and strive to keep things friendly while still being passionate leaders in our domains., • We have a flexible work policy that includes 3 days in-office and 2 days work-from-home each week for those located near our office locations; some locations such as Dubai, India, Japan and Australia operate fully remotely., • We have a growth mindset. We love learning and believe continuous education is critical to our success. In an ever-changing industry, new skills are necessary, and we're happy to help our team acquire them., • As the leader in our field, our products and services are as strong as our internal team members., • We embrace transparency with regular meetings, cascading messages and updates on the growth and success of our organization.Benefits of Working with Sonar:, • Flexible comprehensive employee benefit package., • We encourage usage of our robust time-off allocations. You will receive 23 days of PTO per calendar year (on a pro-rated basis depending on your employment start date), with additional time provided for sickness, life events and holidays., • We offer an exciting 401(k) plan that has a 4% match, fully vested on day one of participation., • Generous discretionary Company Growth Bonus, paid annually., • Fully paid parking in the heart of downtown Austin, Texas., • Global workforce with employees in 20+ countries representing 35+ unique nationalities., • We have an annual kick-off somewhere in the world where we meet to build relationships and goals for the company.

Job Description Zilliant is a SaaS company on a mission to eliminate Pricing Anxiety and turn pricing into a strategic advantage for our customers. Guided by our values—People First, Trust, Accountability, Impact, and Innovation—we deliver intelligent solutions that align teams, build confidence, and drive sustainable growth. We know our business is about more than just software—it’s about the people who power it, from our dedicated team to the customers we serve. Zilliant is looking for an innovative Architect to join our forward-thinking team. As an Architect, you'll spearhead the design and implementation of cutting-edge solutions that drive our company's technological advancements. You’ll collaborate with cross-functional teams, internal stakeholders, and external teams while reporting directly to the CTO. What You’ll Do: • Lead the architectural design and development efforts for complex software projects., • Collaborate with teams to define technical roadmaps and ensure alignment with business goals., • Assess and refine existing architectures, implementing enhancements to improve scalability and performance., • Guide and mentor the technical team, providing insights and best practices for system design and development., • An innovative thinker capable of devising and implementing cutting-edge software solutions., • A strategic problem-solver with exceptional analytical abilities and a track record of delivering robust architectures., • A collaborative communicator adept at conveying complex technical concepts to diverse audiences., • A visionary leader with a passion for guiding and inspiring teams towards architectural excellence., • 10+ years of software engineering experience, with at least 5+ years in an architect or principal engineer role., • Proficiency in Java, Python, and TypeScript, with hands-on knowledge across backend, frontend, and data systems., • Hands‑on experience with public cloud (AWS/Azure/GCP), containers/Kubernetes, and IaC (e.g., Terraform)., • Deep experience designing cloud-native SaaS applications (preferably on AWS or Azure)., • Strong understanding of microservices, APIs (REST/GraphQL), event-driven design, and distributed systems., • Expertise in data modeling, integration, and API-first design., • Full benefits package including medical, dental, and 401k plans with a company match, • Generous Paid Time Off (PTO) policy to ensure a solid work/life balance, • Monthly Zilliant Zen Days to rest and recharge, • Comprehensive parental leave to provide time to bond with new family members, • Volunteer Time Off (VTO) policy to give back and contribute to your local community, • Remote or Hybrid work schedule, depending on team and personal preferences Zilliant is a proud Equal Opportunity Employer (EOE) and provides an environment of diversity, equality, and inclusion (DEI) to all employees and applicants, regardless of a person’s age, race, color, physical or mental disability, genetic information, gender, gender identity or expression, marital status, medical condition, ancestry, military or veteran status, national origin, religion, religious creed, sex, sexual orientation, or any other protected status under federal, state, or local law. Powered by JazzHR fZfi96C9y3

Job Description About the Company At Complete Career Solutions, we specialize in helping individuals unlock their full potential and build meaningful, rewarding careers. As a trusted leader in workforce development and staffing, we provide personalized employment services, expert career coaching, and strategic job placement across a wide variety of industries. Our customer-centric approach is at the heart of everything we do. We believe in building strong, lasting relationships and delivering customized solutions that align with the unique goals of both job seekers and employers. With a team committed to excellence, innovation, and integrity, we empower our clients to thrive in today’s fast-paced and ever-evolving job market. The Opportunity Complete Career Solutions is seeking a technically oriented and customer centric Solutions Engineer to join our team. In this role, you will play a crucial part in supporting K-12 educational institutions by being the key resource in ensuring our solutions are effectively implemented, configured, and utilized to the fullest potential. You will work collaboratively with our sales, support, and product teams to deliver tailored solutions that help schools and educators succeed and thrive in a dynamic environment. Your problem-solving skills and ability to establish strong customer relationships will be essential in being a trusted partner for schools, nationwide! This role is responsible for product implementation and configuration through pre, and post sales using customer collaboration to anticipate and interpret solutions that align with current and long-term goals. There is necessary proactive engagement to maintain relationships by sharing updates, insights, and best practices. While teaming up with Sales, Support, and Product teams you will use technical escalation and cross-functional advocacy to resolve complex technical issues that prioritize customer needs, requests, and advocate for solutions that align with expectations. This role is also responsible for maintaining accurate data in the CRM and providing comprehensive training to maximize utilization and engagement. If you are passionate about improving education and empowering schools and creating a safer environment, we encourage you to apply for this exciting opportunity at Complete Career Solutions! Requirements • User Provisioning Experience: Familiarity with Azure, Active Directory, and Google Admin Console., • Deployment Strategy: Knowledge of endpoint management tools like GPO, SCCM, Intune, or other similar solutions., • Networking Familiarity: Basic understanding of enterprise networking; Network Administrator experience is a plus., • Education / Work History: Bachelor's degree preferred, with at least 3 years of relevant experience, preferably in an educational setting or EdTech., • Client-Obsessed: A passion for building deep relationships with key stakeholders and becoming a trusted advisor., • Cross-Functional Communicator: Ability to articulate complex technical solutions clearly to a diverse audience, both in writing and verbally., • Detail-Oriented: Skilled at documenting and recording information accurately and with strong organizational habits., • Sales Support Experience: Prior experience providing technical support in sales is advantageous., • Health Coverage – Comprehensive medical, dental, and vision plans with generous employer contributions. Enrolled in our high-deductible plan? We’ll also chip in to your HSA., • Wellness & Time Off – Paid parental leave, flexible vacation, and a holiday schedule that includes a full break between Christmas and New Year’s., • Retirement Support – 401(k) plan with matching contributions up to 6% to help you plan for the future., • Flexibility & Extras – Work remotely from wherever makes the most sense for you. We also offer pet insurance because furry family members count, too. Please note: While a salary range is provided, the final compensation will depend on your experience, skill set, and how well you're able to highlight your background throughout the interview process.

Job DescriptionCompany Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa. Job Description Visa’s Corporate IT group is on a groundbreaking transformational journey to redefine our approach to technology. We are moving beyond the 'traditional' IT playbook of simply purchasing off-the-shelf solutions. Instead, we are transforming into a true engineering organization where customer experience is paramount, and we create highly leveraged platforms with a focus on operational excellence to ensure our platforms and services are resilient and robust. While we may leverage packaged software solutions like ServiceNow and Flexera, we are committed to innovating around their limitations to enhance user experience and scalability. Job Scope As Chief System Engineer (Architect) for Workplace Technology, you will serve as the most senior technical leader across Core Infrastructure and Network, Client Engineering, Cloud and Email Services, and Digital Media and Unified Communications. You will drive innovation, architectural excellence, and operational simplicity, leading a team of architects to deliver robust, efficient, and user-centric workplace solutions. A strong background in AI and agentic technologies in the workplace is highly desired. Essential Functions: Strategy & Architecture • Develop and execute technology strategies and architectural roadmaps aligned with business objectives and emerging technologies., • Partner with executive management and cross-functional teams (Cyber, Operations, Engineering, Product, and Support) to set priorities, direction, and timelines., • Lead integration efforts to deliver cohesive, intuitive user experiences across workplace platforms., • Continuously evaluate industry trends and emerging technologies (AI, automation, cloud, etc.) to enhance user experience and operational efficiency., • Oversee the technical delivery of large-scale transformational programs, ensuring target scope, schedule, and cost objectives are met., • Provide technical oversight for system-related projects, including new functionalities and technologies., • Build strong relationships with stakeholders, earning credibility as a trusted advisor., • Communicate complex technology strategies in clear, non-technical language to diverse audiences., • Ensure architecture and solutions align with organizational security, compliance, and operational standards., • Implement metrics-driven management and continuous improvement processes. This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs. Qualifications Basic Qualifications: • 15+ years of technology leadership and hands-on engineering experience, ideally with an advanced degree (MS, MBA, PhD, etc.)., • Distinguished or Senior Distinguished Engineer with expertise across:, • Core Infrastructure & Network, • Client Engineering (end-user devices, virtualization), • Cloud and Email Services (Microsoft Suite, Azure, Office 365), • Digital Media & Unified Communications (AV, UC, voice, streaming), • Strong track record of driving technology transformation, integration, and operations simplification., • Deep understanding of AI/agentic technologies and practical application in the workplace. Preferred Qualifications: • Ability to take ownership of complex, open-ended problems and drive them to successful completion., • Commitment to diversity, equity, and inclusion, and supporting personal growth at all levels., • Ability to inspire, motivate, and orchestrate effective communication and engagement initiatives., • Excellent verbal and written communication skills, with the ability to explain technology strategy to diverse audiences in non-technical language., • Ability to drive consensus across diverse, global technology, and business partners., • Sound judgment, high ethical standards, and the ability to work effectively with others at all levels., • Experience in leading enterprise technology and cultural transformation programs., • Demonstrated understanding of tools and technologies and metrics-driven management., • Strong conviction to drive things to closure with a high sense of ownership, low ego, and a proactive, solution-oriented attitude., • Excellent attention to detail, analytical thinking, and independent judgment., • Strong experience in providing exceptional customer service and supporting business continuity planning. Additional Information Work Hours: Varies upon the needs of the department. Travel Requirements: This position requires travel 5-10% of the time. Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code. U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 184,100 to 267,050 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Job DescriptionWho is Sonar?Sonar helps prevent code quality and code security issues from reaching production, amplifies developers' productivity in concert with AI assistants, and improves the developer experience with streamlined workflows. Sonar analyzes all code, regardless of who writes it — your internal team, genAI, or third parties — resulting in more secure, reliable, and maintainable applications. Rooted in the open source community, Sonar’s solutions support over 30 programming languages, frameworks, and infrastructure technologies. Today, Sonar is used by +7M developers and 400K organizations worldwide, including the DoD, Microsoft, NASA, MasterCard, Siemens, and T-Mobile. We believe in developing great products that are supported by great internal teams and a strong culture. We are highly committed to and obsessed with the company, users, each other, and our open source community. We have high standards and hold each other accountable for acting with positivity, dedication, thoughtfulness, empathy, and passion daily. We are deliberate with our decisions with high clarity of intention. At the same time, we feel extreme urgency and move forward quickly. And lastly, we are highly effective and operationally efficient. We operate collectively as One Team to accomplish our goals. At Sonar, CODE is more than just an acronym – it's a mindset that defines daily operations. Why You Should Apply: At Sonar, we’re a group of brilliant, motivated, and driven professionals working hard to help supercharge developers to build better, faster. Sonar helps to continuously improve code quality and code security while reducing developer toil. This means that developers can focus on doing more of what they love and less of what they don’t. Our solutions don’t just solve symptoms of problems – we help fix issues at the source – for all code, whether it's developer-written, AI-generated, or from third parties.We have a dynamic culture with employees worldwide and hub offices in the USA, Switzerland, the UK, Singapore, and Germany. Team members should be able to come to work every day, work on a product they are proud of, love what they do, and feel energized by their peers. With our roots deep in the open source community, we’re all about the mission: supercharge developers to build better, faster. The Impact You Will Have:As a Principal Support Engineer, you are a master of your craft. You have a deep understanding of the entire IT landscape, not just individual devices. You act as a critical player in maintaining the company's IT infrastructure and security. You are not just fixing a single user's issue; you are diagnosing complex system-wide problems and architecting solutions that prevent future issues. A principal support engineer mentors junior team members, develops best practices for the department, and serves as a key contributor to the overall IT strategy. You are a proactive force for security and stability, anticipating potential threats and fortifying the company's systems before a breach can even occur.What You Will Do Daily: • You will manage the full lifecycle of employee IT support, from onboarding to offboarding, for a global company. This includes handling IT equipment logistics, user access management, and ensuring data integrity., • You'll serve as a senior point of contact for daily IT incidents and service requests, resolving issues, and identifying long-term solutions. Your role involves providing on-site and remote support, including potential travel to different office locations to assist with expansions or cover absences., • A key part of your work will be creating and maintaining comprehensive documentation to empower users and streamline internal processes. You'll also manage relationships with IT vendors and drive continuous improvement by analyzing support data to enhance tooling and policies. Finally, you'll oversee physical security systems, such as access control and security cameras.The Experience You Will Need:, • 10+ years of progressively responsible experience in a technical support or engineering role. This is a senior position influencing global strategy; it requires a deep, proven track record in global, fast-moving organizations., • Proven ability to handle complex, high-profile, and critical customer issues. This includes managing and driving a resolution for technical problems that have been escalated through multiple tiers of support., • Demonstrated experience in a leadership or mentorship capacity. This is crucial. The Principal Engineer isn't just an individual contributor; they are a "knowledge multiplier" who trains and elevates the skills of others on the team., • Experience in a "problem prevention" and "root cause analysis" role. A Principal Engineer doesn't just fix problems; they identify and address the underlying issues to prevent them from recurring. This includes analyzing trends, identifying system bottlenecks, and proposing long-term solutions., • Experience in creating and implementing support processes and best practices. This includes developing internal documentation, standard operating procedures, and knowledge base articles that improve team efficiency and customer outcomes., • Demonstrated success in leading and driving continuous improvement efforts. This could be a project to automate a repetitive task, improve incident response time, or streamline a troubleshooting process.The Technical Expertise You Will Need:, • Deep Subject Matter Expertise (SME): Possesses an expert-level understanding of end-user infrastructure and corporate domain architecture., • Advanced Troubleshooting and Debugging: Ability to navigate complex systems, analyze logs and traces, develop ad hoc reporting., • System-Level Thinking: deep architectural views of how different systems and components interact with each other to provide a service to our internal customers. This is about seeing the "big picture" of the IT infrastructure, not just a single endpoint., • Automation and Scripting: familiar with at least one scripting language (e.g., Python, PowerShell) to automate tasks, create diagnostic tools, and improve operational efficiency., • Cloud and Infrastructure Knowledge: A strong understanding of cloud platforms (AWS, Azure, GCP), virtualization, networking, and security concepts., • Familiarity with evaluation and support of AI tools for Helpdesk and Customer workflows., • Data Analysis: passion for analyzing available data and system metrics (e.g., using tools like Datadog, Splunk) to identify trends, pain points, and areas for improvement.The Leadership Experience You Will Need:, • Mentorship and Coaching: Track record of success teaching, guiding, and developing the skills of junior and senior support engineers., • Strategic Communication: Excellent written and verbal English communication skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences, including senior leadership and customers., • Proactive and Self-Driven: A self-starter who takes ownership of issues and actively seeks out opportunities to improve processes and prevent future problems., • Consensus Building: The ability to lead and influence diverse technical solution teams, building consensus across multiple viewpoints and priorities.Why You Will Love It Here:, • Our culture and mission set us apart. We have a dynamic work culture that values respect and kindness and embraces the right to fail (and get right back up again!)., • Great people make a great company. We value people skills as much as technical skills and strive to keep things friendly while still being passionate leaders in our domains., • We have a flexible work policy that includes 3 days in-office and 2 days work-from-home each week for those located near our office locations; some locations such as Dubai, India, Japan and Australia operate fully remotely., • We have a growth mindset. We love learning and believe continuous education is critical to our success. In an ever-changing industry, new skills are necessary, and we're happy to help our team acquire them., • As the leader in our field, our products and services are as strong as our internal team members., • We embrace transparency with regular meetings, cascading messages and updates on the growth and success of our organization.Benefits of Working with Sonar:, • Flexible comprehensive employee benefit package., • We encourage usage of our robust time-off allocations. You will receive 23 days of PTO per calendar year (on a pro-rated basis depending on your employment start date), with additional time provided for sickness, life events and holidays., • We offer an exciting 401(k) plan that has a 4% match, fully vested on day one of participation., • Generous discretionary Company Growth Bonus, paid annually., • Fully paid parking in the heart of downtown Austin, Texas., • Global workforce with employees in 20+ countries representing 35+ unique nationalities., • We have an annual kick-off somewhere in the world where we meet to build relationships and goals for the company.

Job DescriptionSalary: Position: Senior IT Systems Engineer Type: Contract to Full-Time Location: Virtual (work from home Must be located in or around Austin TX) Hours: Primarily 8-5, M-F. Available: Immediately Description: This position reports to the Director of Service & Support and will serve as lead customer facing design, implementation & support services related to Windows desktop/server, Active Directory & Azure AD systems and other customer systems as directed. This role will also take lead in strategy & support for companys internal Windows system environments. Primary Responsibilities: Be the companys leading subject matter expert (SME) on design, implementation and support of prospect/customer systems, including: o Windows Server & Desktop o Windows VDI o Active Directory & Azure AD systems o Office 365 Cloud Services o Related Windows and AD system application, services and components Develops Windows system specifications that address customer and company business requirements and recommended best practices and standards. Direct management of on premise and cloud-based environments for Windows server, email and key business applications, including O365, One Drive, Office Applications and mobile device management. Assist in developing service & support staff with training curriculums and certification requirements related to Windows, Azure AD and related competencies. Lead by example in utilizing company service and project management systems to successfully resolve reported issues and deliver new services on time and ahead of expectations. Monitor service & project reports & systems to identify critical customer needs and areas for improvement of processes, productivity and ultimate customer satisfaction. Lead by example while servicing #TOP customer and internal staff: o Making and taking calls to/from #TOP customers to assist with documented customer needs o Obtaining additional customer/issue information where needed o Meticulously documenting customer interactions, questions, issues and resolutions o Authoring & publishing internal and customer portal knowledge base articles to enable better & faster customer self-service & internal issue resolution. Provide management with daily & weekly project reports as directed. Be accessible, responsible and available with regular communication to customers and designated management, staff and peers via phone, email, crm, helpdesk, and other tools as directed. Be creative, share ideas, show initiative, lead with courage & have fun! Qualifications & Skills: Minimum: 3+ Years of production Windows Server & Active Directory Administration Minimum 2 years of experience in Microsoft Azure. Experience in implementing images and disks. Good understanding of storage concepts. Solid experience of Internet and IP networking concepts. Solid understanding of Azure Active Directory. Experience integrating Azure AD with Windows based AD. Experience integrating applications with Azure AD. Understanding of Cloud Service & roles. Experience in Deploying, Managing and Monitoring Cloud Services. Experience in Windows PowerShell scripting GOOD to Have: Understanding of Azure SQL GOOD to Have: Experience in designing and Implementing Azure Site Recovery and Azure Backup GOOD to Have: Azure certification Implementing Microsoft Azure Infrastructure Solutions MUST HAVE: Passionate customer servant Excellent communication & collaboration skills. Excellent listener Excellent problem-solving skills Experience handling stressful customer facing issues Advanced PC skills Advanced email & cloud applications experience Able to learn (& teach) new skills quickly and competently Excited to gain new experience. Lots of Enthusiasm! Have fun

Job Description Job Title: Back-End AI Engineer Location: Remote – United States Role Overview: We are seeking a skilled and innovative AI Developer with deep expertise in Snowflake to join our Data & AI team. The ideal candidate will design, implement, and optimize scalable data pipelines and AI/ML solutions using Snowflake's advanced features, integrating structured and unstructured data to drive AI-powered insights and applications. Key Responsibilities: ● Design and develop AI/ML pipelines using Snowflake's Snowpark, Python UDFs, and external functions. ● Build and optimize data ingestion, transformation, and feature engineering workflows within Snowflake. ● Collaborate with data scientists, data engineers, and product managers to operationalize AI models within Snowflake. ● Use Snowflake’s native ML capabilities, or integrate with external ML platforms (e.g., Google Cloud AI Platform (Vertex AI), SageMaker, DataRobot, Azure ML). ● Develop and maintain reusable components, scripts, and templates for scalable AI solutions. ● Ensure data governance, lineage, and security compliance across AI workflows in Snowflake. ● Monitor and tune Snowflake performance for AI workloads and ensure cost-efficient operations. ● Stay current with developments in AI/ML tooling, Snowflake features, and cloud-native architecture. ● Maintain best practices in cloud infrastructure, CI/CD, and DevOps processes Requirements: ● Bachelor's or Master’s degree in Computer Science, Data Science, Engineering, or related field. ● 3–7 years of experience in AI/ML development and data engineering. ● Strong proficiency in Snowflake – including Snowpark, SQL, UDFs, and Streams/Tasks. ● Hands-on experience with Python, particularly in the context of data pipelines and ML. ● Familiarity with cloud platforms such as AWS, Azure. ● Strong understanding of machine learning concepts, model lifecycle, and MLOps practices. ● Experience in working with large-scale data systems and performance optimization. ● Familiarity with version control systems (e.g., Git) and issue tracking tools (e.g., JIRA) ● Understanding of software engineering best practices and scalable system design ● Excellent problem-solving skills and attention to detail ● Snowflake Certification is a plus. Nice to Have: ● SnowPro Core or Advanced certification(s). ● Experience integrating Snowflake with tools like dbt, Airflow, or MLFlow. ● Knowledge of NLP, time-series forecasting, or generative AI use cases.

Job Description Role: Windows Engineer and Linux Engineer- 2 positions Location: Austin, TX Duration: 3 to 6 months Rate: $market All Inclusive Job Description The System Engineer is responsible for the design and implement of reliable, stable and secure enterprise infrastructure solutions that facilitate key business services and applications. The expectation, visibility and accountability for this role will be held to a very high standard. The individual must be highly-technical with a proven track record for delivering quality solutions in a variety of infrastructure disciplines, including: storage, virtualization, distributed and cross-platform computing, messaging, collaboration, business continuity, application and system performance analysis, and disaster recovery. Key Areas of Responsibility • Extensive Cloud migration effort and Cloud/hybrid architecture, • Service delivery, upgrade lifecycle and Tier III support for the following core infrastructure services or applications: Cloud-based applications, SaaS services, Enterprise SANNAS,, • Disaster Recovery setup, payment systems, support for SQL Server Critical and Essential Tasks • Collaborate with other engineers, software development teams and with IT leadership to capture requirements, provide relevant feedback, analyze gaps and design service solutions that ensure the very best in quality, performance and reliability., • Customer transaction and processing backend systems (Database Tier, Middle Tier and auxiliary services), Active Directory Core Services, SSO, OAuth2, Microsoft Office 365, Data Protection (archiving, backup, encryption) and Performance Management, • Install, Configure, Test, Maintain, Monitor and Troubleshoot server software across hybrid Cloud and pure Cloud platforms, including IaaS, PaaS and SaaS., • Perform on-site analysis, diagnosis and repair of complex infrastructure problems. Recommend, document and implement corrective actions for permanent issue resolution., • Perform ongoing and on-demand capacity analysis for all critical services, • Participation in a 24x7 on-call rotation and off hour’s maintenance windows, • Must not have a “It’s not my job attitude” Requirements • Experience 4-8 years of hands-on relevant experience, including 2+ years on Cloud based systems (azure/OCI), • Education Industry Recognized Certifications preferred: MCSE, CompTIA, Linux+, Azure

Effective written and oral communication Preferred One or more Cloud certifications for Azure, AWS, Google or Oracle Certified Engineer, Cloud Certified Solutions Architect, Data Architect, DevOps Engineer and/or equivalent work experience Experience in solutioning, configuring, integrating and secu

Join the fastest growing Data engineering solutions company! This Jobot Job is hosted by: Adam Bennett Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $150,000 - $220,000 per year A bit about us: This is one of Jobot's best clients, and a company that has been growing by over 100% year over year for the last 7 years. They are continuing to grow! This company is focused on offering top tier consulting services to enterprise companies that are trying to better utilize their data. Why join us? Join us for the variety of work, the opportunity to interface with some of the top companies in the world, and ability to build creative solutions to challenging problems. Job Details Must be a talented data engineer! Ideally you come from some soft of consulting or client facing background, this may include internal customers! Hands on engineering experience a must. This includes the following: 1. Snowflake or Databricks engineering, 2. Deep understanding of AWS or Azure or GCP, 3. Code bases written in Python, Scala and or Java, 4. Most important? Clear and concise communication skills, you must be able to sit in front of a client, and be engaging, and speak with non-technical stakeholders. This company will not be able to sponsor or transfer visas. If interested, please apply, or feel free to message directly. Interested in hearing more? Easy Apply now by clicking the "Apply Now" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy

Job DescriptionDescription: Clearance Requirement: Active DoD Secret Clearance (Required) Centex Technologies is hiring an IT Operations Engineer to provide onsite support for users, systems, and networks. This role is hands-on, customer-facing, and vital to keeping our infrastructure running smoothly. Join a team where your skills will directly impact operations that matter. Responsibilities: • Support hardware, software, and networking issues on Windows, Linux, and macOS., • Troubleshoot network connectivity, TCP/IP, DNS, and DHCP issues., • Manage accounts and permissions with Okta, Active Directory, Azure AD., • Resolve tickets using ITSM best practices., • Manage enterprise tools and MDM solutions (Intune, JAMF, Workspace, Microsoft 365). At Centex Technologies, we believe in investing in our team members. You’ll gain exposure to diverse technologies, support critical government projects, and grow in a collaborative and mission-driven environment. Employment & Equal Opportunity: • This position is full-time, on-site in Austin, TX., • Centex Technologies participates in E-Verify., • Active DoD Secret Clearance, • 2+ years of IT support experience, • Knowledge of networking fundamentals (TCP/IP, DNS, DHCP), • Strong troubleshooting and problem-solving skills

Job Description About Rugiet:Rugiet is a pioneering direct-to-consumer telehealth company that's revolutionizing men's health with innovative, discreet, and effective solutions. As one of the fastest-growing companies in the country, we are driven by a mission to empower individuals to take control of their well-being. We are building cutting-edge technology that underpins every aspect of our patient, doctor, and pharmacy experience, and we pride ourselves on seamless operations and optimal user satisfaction. Position Overview:We are seeking a versatile and highly motivated Mid-Level Software Engineer to join our dynamic engineering team. This unique role offers an exciting blend of hands-on software development with critical technical support responsibilities. You'll be instrumental in both building new features and ensuring the smooth, uninterrupted operation of our platform by swiftly resolving technical escalations. If you have a strong foundation in Ruby on Rails, thrive on solving complex problems across the full stack, and enjoy collaborating with diverse teams, this is your opportunity to make a tangible impact at a rapidly growing telehealth brand. What You'll Do (Key Responsibilities & Day-to-Day Duties): • Full-Stack Development: Develop, maintain, and enhance our core applications and services primarily using Ruby on Rails, contributing to a robust and scalable platform., • Technical Support & Escalation Management: Collaborate closely with our customer experience team to efficiently manage and resolve escalated technical issues impacting customers, doctors, and pharmacies., • System Mastery: Quickly familiarize yourself with key components of our complex system architecture to provide effective support, diagnose issues, and implement targeted improvements., • Problem Solving & Resolution: Work hand-in-hand with the broader engineering team to conduct root cause analysis, diagnose technical issues, and implement sustainable, long-term solutions., • Feature Development: Actively participate in the development of new features and system enhancements, translating feedback and identified opportunities into tangible product improvements., • Documentation & Knowledge Sharing: Create and maintain clear, concise documentation for support processes and technical solutions, enhancing team knowledge and operational efficiency., • Proactive Improvement: Stay informed about industry trends and emerging technologies to proactively anticipate technical needs and propose innovative solutions that enhance system stability and performance., • Agile Participation: Engage actively in daily stand-ups, providing transparent updates on both your development progress and support task resolutions., • 3+ years of professional experience in software development, with a strong command of Ruby on Rails., • Proven experience in customer or technical support roles, ideally within a collaborative team environment., • Strong problem-solving abilities and a demonstrated skill in diagnosing and effectively resolving complex technical issues., • Excellent communication skills, capable of articulating technical concepts clearly to both technical and non-technical stakeholders., • Familiarity with databases (e.g., PostgreSQL, MySQL) and optimization techniques., • Experience with cloud services (e.g., AWS, GCP, Azure) and version control systems (e.g., Git)., • Experience in the telemedical industry, with an understanding of typical patient, doctor, and pharmacy workflows., • Familiarity with popular support ticketing systems such as Zendesk or Freshdesk., • Detail-Oriented: You have a strong attention to detail and a commitment to delivering high-quality code and solutions., • Time Management: You possess effective time management skills, allowing you to seamlessly balance development and support responsibilities., • Proactive & Empathetic: You approach problem-solving with a proactive, collaborative, and empathetic mindset, understanding the impact of technical issues on users. At Rugiet, you'll be at the forefront of digital health innovation, directly impacting patient care and operational efficiency. This role offers a unique opportunity to blend your engineering prowess with critical problem-solving, contributing to a rapidly expanding and impactful telehealth brand. We offer a competitive salary, comprehensive benefits, and a collaborative culture where your contributions are highly valued. Ready to build and support the future of men's health? Apply Today!

Job DescriptionWho is Sonar? Sonar helps prevent code quality and code security issues from reaching production, amplifies developers' productivity in concert with AI assistants, and improves the developer experience with streamlined workflows. Sonar analyzes all code, regardless of who writes it — your internal team, genAI, or third parties — resulting in more secure, reliable, and maintainable applications. Rooted in the open source community, Sonar’s solutions support over 30 programming languages, frameworks, and infrastructure technologies. Today, Sonar is used by +7M developers and 400K organizations worldwide, including the DoD, Microsoft, NASA, MasterCard, Siemens, and T-Mobile. We believe in developing great products that are supported by great internal teams and a strong culture. We are highly committed to and obsessed with the company, users, each other, and our open source community. We have high standards and hold each other accountable for acting with positivity, dedication, thoughtfulness, empathy, and passion daily. We are deliberate with our decisions with high clarity of intention. At the same time, we feel extreme urgency and move forward quickly. And lastly, we are highly effective and operationally efficient. We operate collectively as One Team to accomplish our goals. At Sonar, CODE is more than just an acronym – it's a mindset that defines daily operations. Why You Should Apply: At Sonar, we’re a group of brilliant, motivated, and driven professionals working hard to help supercharge developers to build better, faster. Sonar helps to continuously improve code quality and code security while reducing developer toil. This means that developers can focus on doing more of what they love and less of what they don’t. Our solutions don’t just solve symptoms of problems – we help fix issues at the source – for all code, whether it's developer-written, AI-generated, or from third parties. We have a dynamic culture with employees worldwide and hub offices in the USA, Switzerland, the UK, Singapore, and Germany. Team members should be able to come to work every day, work on a product they are proud of, love what they do, and feel energized by their peers. With our roots deep in the open source community, we’re all about the mission: supercharge developers to build better, faster. The Impact You Will Have: As a Support Engineer, you will contribute to Sonar products adoption and integration. You will provide an individualized level of service to our customers. You will guide them in finding the right implementation and advocate the best way to use our products. You will also investigate and solve customer issues in a timely manner. In Sonar, you will represent the customer voice in product discussions.What You Will Do Daily: • Help customers integrate our solutions across their development pipeline. It means helping the technical integration with developer IDE, ALMs, and Continuous Integration chain; the integration to software lifecycle (SCM, build, test), and the integration to existing business applications (authentication, database, etc.)., • Drive technical issues to resolution: from the qualification of customer concerns to conducting an in-depth technical investigation managing customer relationship all along the way., • Collaborate with Sales and Consultants to improve overall customer experience and make sure that our Service offering brings maximum value to our customers., • Work with the rest of the team to listen, challenge and refine customers feedback to feed discussions with products teams and shape product evolutions., • Have a voice in enhancing the way we work.The Experience You Will Need:, • 5+ years of experience in maintaining and delivering high-quality software with Software engineering best practices., • 3+ years experience using or administrating a DevOps pipeline: SCM (e.g. Git, SVN), IDE (e.g. Visual Studio, IntelliJ), CI (e.g. Jenkins Pipelines, Azure DevOps, BitBucket, GitLab). More than acronyms, these are the tools that our customers use and that our products integrate with., • Experience with system-wide deployments. Because sometimes an issue is not caused by the application itself, but by the network, the underlying server, the database, or else., • Investigation skills to understand problems in their context and the ability to reproduce these scenarios., • Team player, receiving and giving feedback as well as sharing knowledge., • Can-do attitude: challenging the status quo, leading and contributing to key improvements and innovations.Why You Will Love It Here:, • Our culture and mission set us apart. We have a dynamic work culture that values respect and kindness and embraces the right to fail (and get right back up again!)., • Great people make a great company. We value people skills as much as technical skills and strive to keep things friendly while still being passionate leaders in our domains., • We have a flexible work policy that includes 3 days in-office and 2 days work-from-home each week for those located near our office locations; some locations such as Dubai, India, Japan and Australia operate fully remotely., • We have a growth mindset. We love learning and believe continuous education is critical to our success. In an ever-changing industry, new skills are necessary, and we're happy to help our team acquire them., • As the leader in our field, our products and services are as strong as our internal team members., • Flexible comprehensive employee benefit package that is 90% paid by the company., • We encourage usage of our robust time-off allocations., • We offer an exciting 401(k) plan that has a 4% match, fully vested on day one of participation., • Generous discretionary Company Growth Bonus, paid annually., • Fully paid parking in the heart of downtown Austin, Texas., • Global workforce with employees in 20+ countries representing 35+ unique nationalities.