Director of Technical Operations
20 days ago
Atlanta
Job Description Employment Type: Full-Time, Hybrid About Us Datavault AI, along with its event-technology subsidiary Event Citadel (formerly CompuSystems), operates across a diverse portfolio of technology and service divisions. Datavault AI Inc. delivers high-performance computing software, Web 3.0 data-management solutions, and advanced audio technologies to a broad range of industries. Its Acoustic Science division licenses spatial and multichannel HD audio technologies—including ADIO®, WiSA®, and Sumerian®—to customers in sports & entertainment, events & venues, automotive, finance, and other sectors. Event Citadel (formerly CompuSystems), founded in 1976, is a trusted provider of end-to-end event technology solutions, offering registration, ticketing, lead retrieval, and attendee-engagement services for events of all sizes across trade, association, corporate, and government markets. Job Description We are seeking a highly technical, execution-focused Director of Technical Operations to partner closely with the CTO in scaling our engineering organization. This role blends deep hands-on technical expertise (with strong JavaScript ecosystem experience) and operational leadership. You will drive engineering excellence, standardize technical processes, mentor engineering leaders, and ensure scalable, high-performance systems in a fast-paced startup environment. This is a leadership role for someone who thrives in ambiguity, builds structure where needed, and raises the bar on technical quality and operational rigor. Key Responsibilities Technical Leadership & Architecture • Provide hands-on technical oversight across JavaScript-based systems (Node.js, React, TypeScript, and related frameworks)., • Partner with engineering leads on architecture decisions, scalability strategy, and performance optimization., • Ensure best practices in system design, security, observability, and reliability., • Conduct architectural reviews and provide actionable technical direction. Engineering Operations & Process • Establish, refine, and enforce engineering SOPs and operational standards., • Lead initiatives around CI/CD, deployment processes, code review standards, and release management., • Improve development speed while maintaining high quality and stability., • Drive adoption of documentation standards, knowledge sharing, and technical governance frameworks., • Implement metrics and KPIs to track engineering productivity and system health. Team Leadership & Development • Lead and mentor engineering managers and senior engineers., • Conduct performance reviews, career development planning, and succession planning., • Provide structured feedback and coaching to engineers at all levels., • Support hiring strategy, interview processes, and onboarding improvements., • Foster a culture of accountability, ownership, and continuous improvement. Cross-Functional Collaboration • Work closely with Product, Design, DevOps, and Data teams to align technical execution with business objectives., • Translate business priorities into scalable technical roadmaps., • Communicate technical risks, tradeoffs, and operational needs to executive leadership. Startup Execution & Scalability • Bring operational maturity to a high-growth, fast-moving environment., • Balance speed with technical sustainability., • Help scale engineering from startup stage to structured, high-performing organization. Qualifications • 8+ years of software engineering experience, with strong depth in JavaScript/TypeScript ecosystems., • 3+ years in engineering leadership (Engineering Manager, Head of Engineering, or similar)., • Proven experience in fast-paced startup or high-growth tech environments., • Strong expertise with:, • Node.js and server-side JavaScript architectures, • React or modern front-end frameworks, • API design (REST/GraphQL), • Cloud infrastructure (AWS, GCP, or Azure), • CI/CD pipelines and DevOps practices, • Experience building and implementing engineering SOPs and operational frameworks., • Demonstrated success leading performance reviews and career development for engineers., • Strong understanding of Agile/Scrum or modern product development workflows., • Experience scaling teams from early-stage startup to growth phase. What We Offer • Competitive salary and benefits package., • A fast-paced, high-impact work environment., • Opportunity to work closely with executive leadership., • The chance to work with cutting-edge technologies and make a significant impact., • A culture of innovation, ownership, and growth.