Customer Service Wholesale Salon Beauty Supplies
2 days ago
Spokane Valley
Job Description Job Description Beauty Craft is a wholesale distributor of professional salon products. We partner exclusively with licensed salon professionals to elevate their business and professional craft. Join a dynamic, entrepreneurial family-owned company serving our customers and friends in the salon and spa industry since 1928. If you have a passion for beauty products and the hair industry, this is the job for you! See the exciting products we carry such as Moroccanoil, Unite, Oligo, Amika and more at Responsibilities • Demonstrate service orientation toward customers and internal staff., • Assist Customers and Sales representatives with orders and inquiries in a timely and professional manner., • Process orders submitted via ERP system, online, email and phone., • Answer phone calls swiftly and efficiently., • Inform customers of current promotions & upsell in a helpful manner., • Displays strong communication skills; communicates clearly, concisely, factually, accurately, timely and professionally. Monday through Friday 8am to 4:30pm. NO WEEKENDS OR EVENINGS! Requirements • Technologically proficient, • Exceptional communication skills, • Adaptability and able to multi-task, • Proven customer service or call center experience preferred, • Previous experience with Integra soft or similar ERP system a plus, but not required, • Friendly, enthusiastic and willing to learn and assist with additional tasks as needed BENEFITS Paid time off 401k 3% contribution to your company 401k plan after 90 days Short term disability Insurance Option to purchase group insurance for health, dental and vision 40% employee discount on products Company DescriptionBeauty Craft is a distributor of professional salon and spa products since 1928. Craft is a distributor of professional salon and spa products since 1928. \r\n