TEMP Eligibility Specialist $25/hr- Need ASAP!
2 days ago
Dallas
Job Description Eligibility Specialist - Workforce Programs (WIOA) Location: Dallas, TX 75237 Pay Rate: $25.00/hour Schedule: Monday - Friday, 8:00 AM - 5:00 PM Assignment Length: Through 06/30/2026 Overtime: Occasional Interview Process: MS Teams Position Overview We are seeking a detail-oriented Eligibility Specialist to support workforce development programs within a Career Center environment. This role is responsible for determining participant eligibility for federally funded programs, ensuring compliance with all local, state, and federal guidelines, and guiding individuals through enrollment and career service options. The ideal candidate brings strong case management experience, exceptional documentation accuracy, and the ability to navigate multiple workforce programs while delivering a high level of customer service. Key Responsibilities Eligibility Determination & Case Management • Interview customers to assess training needs, education, experience, skills, and career interests, • Determine eligibility for workforce programs in accordance with federal, state, and local policies, • Ensure proper utilization of program funding through accurate eligibility determinations, • Assist individuals in identifying required documentation for eligibility completion, • Provide alternative resources for individuals who do not qualify for services Documentation & Compliance • Collect, verify, and maintain all required eligibility documentation, • Ensure participant files are complete, accurate, and compliant with program standards, • Document eligibility determinations in counselor notes, including status updates (complete, pending, or denied), • Maintain professional, factual, and compliant case notes with integrity, • Ensure adherence to all Texas Workforce Commission (TWC) guidelines and updates, • Verify all funding streams are explored and properly documented, including co-enrollment when applicable, • Confirm WorkInTexas and Wagner-Peyser requirements are completed prior to enrollment Program Coordination & Outreach • Collaborate with cross-functional teams to support multi-program service delivery, • Coordinate outreach efforts with Adult Education, school districts, community organizations, and employers, • Maintain awareness of labor market trends and workforce program offerings, • Participate in outreach initiatives and public-facing events as needed Data Entry & Systems Management • Accurately enter and update participant data in workforce systems, • Track program activities, eligibility outcomes, and participant progress, • Ensure timely and accurate reporting in accordance with program requirements Required Qualifications • Associate's degree from an accredited institution, or equivalent experience in case management, workforce services, or job placement, • Strong knowledge of workforce programs such as WIOA, SNAP, TANF, RESEA, TAA, NCP, and SEAL, • Excellent verbal and written communication skills, • Demonstrated customer service and client engagement skills, • Strong organizational skills with high attention to detail and accuracy, • Ability to work independently and manage workload effectively, • Proficiency in Microsoft Office, including Word and Excel, • Ability to build and maintain professional relationships with internal teams and external partners, • Familiarity with local community resources and workforce services Preferred Qualifications • Bilingual in English and Spanish, • Public speaking or group facilitation experience Additional Requirements • Valid driver's license with a clean driving record, • Reliable transportation and active auto insurance, • Ability to travel locally as needed Work Environment • Office-based role within a Career Center setting, • Occasional travel for outreach and partner engagementCompany DescriptionThroughout the past 30 years plus, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries. We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries. MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations, and some international locations. We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at Benefits with MMC Group MMC offers health insurance plans for our active candidates on assignment, including: Medical, dental, and vision coverage Life and disability insurance Additional voluntary benefits Join MMC and enjoy the support of a team that values your well-being, both on and off the job. MMC strives to ensure all job posting confirm details of the position, the rate of pay, and acknowledge medical benefits are offered. Get started on your career journey today! Apply to become a part of the MMC Team! We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.Throughout the past 30 years plus, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries.\r\n\r\n We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries.\r\n\r\n MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations, and some international locations.\r\n\r\n We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at \r\n\r\n Benefits with MMC Group\r\n MMC offers health insurance plans for our active candidates on assignment, including:\r\n\r\nMedical, dental, and vision coverage\r\nLife and disability insurance\r\nAdditional voluntary benefits\r\n\r\n\r\n Join MMC and enjoy the support of a team that values your well-being, both on and off the job.\r\n\r\n MMC strives to ensure all job posting confirm details of the position, the rate of pay, and acknowledge medical benefits are offered.\r\n\r\n Get started on your career journey today! Apply to become a part of the MMC Team!\r\n\r\n We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.