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Job DescriptionDescription: Summary/Objective The Barista is responsible for upholding the standard of quality of the Bluestone Lane coffee and beverage program within their home store. The Barista strives for the highest of standards in drinks, local interactions, attitude and brand ambassadorship. The Barista acts as a role model with drink quality, local interaction and food preparations. This role follows the Steps of Service to maximize sales while providing a high level of customer service. The Barista role is cross functional and rotates off the machine with responsibility for POS and food orders. Positioning: The Barista is cross-functional and positioned either behind the machine when assigned, at the smash bar or at the POS. Essential Functions/Responsibilities: Ownership: ? Follows BL recipes and presentation standards in a timely manner. ? Manages coffee shop equipment and tool cleaning & maintenance (daily cleaning and periodic maintenance). ? Follows BL operating procedures and processes, including completing transactions accurately and following safety and security measures. ? Dials machine in and maintains consistent espresso extraction as per Bluestone Lane brew ratios. Speed: ? Deep understanding of the menu in order to educate, upsell and excite locals, fast & efficiently. ? Trains, educates and acclimates baristas in training into store and BL system ? Contributes to and builds upon innovations which assist workflow and operations in store and speed of service Quality Product: ? Helps foster a cohesive team and encourages the vision and culture of BL and work together towards achieving the common goals across the store. ? Reports any issues with suppliers in a timely manner to the GM or Area GM. ? Delivers an efficient, high quality product. ? Zenput inputs such as monthly coffee and process audits & ownership of store achieving correct extraction via daily dial in. ? Focus on coffee, beverage product and workflow systems while providing a positive influence in upholding BL standard of hospitality. ? Coffee product rotation, ordering and quantity management following standard operating procedures (i.e. coffee used within 3 weeks of roast for beverage preparation, Retail coffee no older than 7 days on shelves) ? Minimizes waste – ensures proper ordering Barista – Coffee Shops September 2019 Page 1 of 2 Recognition: • First point of contact for locals and displays Aussie optimism and energy., • Communicates and interacts with locals using clear and enthusiastic words, tone of voice and body language. Makes locals feel appreciated and valued throughout interactions., • Sets tone in store with recognition and connection with locals – name, face & order every time • Comes around the machine to personally deliver drinks to locals (where possible) Cleanliness: ? Regularly comes around the bar to clean and restock condiment stations, clear and wipe down tables & counters. ? Ensures bar and workspace are always clean and fully functioning ? Maintains DOH standards and ensures proper protocol is being followed daily ? Completes store opening and closing procedures accurately and efficiently ? Speed of service – provides quality product with speed and accuracy ? Always maintains grooming guidelines Measures of Success: • Cross-functional operations - flexible and agile moving from machine to serving local at POS, service focused and quality driven., • Knows locals’ name, face & order – provides genuine escape by delivering great service • Consistent coffee quality & minimal coffee waste, • Achievement of stores sales revenue & achieving the success factors for coffee shops, • Locals walk into store to place an order and paying at POS within 2 minutes., • Average pick-up time from leaving POS is 2 minutes for coffee and 5 minutes for coffee & food. Skills, Knowledge & Experience: ? You possess a passion for customer service. ? You have 1+ years working as a Barista in Specialty coffee or 2+ years working in non-specialty coffee in a high volume fast paced environment. ? You are able to work in high-pressure, fast-paced work environment. ? You are well-organized and detail-oriented, you are able to the workspace with a fresh set of eyes each day. ? You have experience using a Point of Sale (POS) system. ? You possess strong interpersonal and verbal communication skills. ? Ability to stand for extended periods and lift up to 40lbs. Work Environment: Working conditions are typically indoors in environmentally controlled conditions. While performing the duties of this job, the employee is regularly required to talk or hear. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Requirements:

Job DescriptionSalary: DOE Job Description LA Part-Time Assistant Store Manager Job Title: Assistant Manager Company: 12th Tribe Location: Venice Beach, CA Join the 12th Tribe Family as our Next Part-Time Assistant Manager! Are you a go-getter with a passion for people and a flair for creativity? 12th Tribe is looking for a dynamic Part-Time Assistant Manager to join our LA store team! As our Assistant Manager , you'll be part of the heart and soul of our store, helping to make it a vibrant, exciting place to shop, work, and connect. In this role, youll wear many hatswhether its leading sales on the floor, helping to plan awesome in-store events, or training and supporting our team to be their best. Youll also help with inventory management, operations, and all the behind-the-scenes things that make our store run smoothly. If you're entrepreneurial, love working with people, and want to be part of a team thats all about creating unforgettable experiences, we want to hear from you! Requirements: • Minimum of 2 years previous leadership experience in a retail environment, • Excellent communication and interpersonal skills, • Driven approach to take on new challenges with the self-motivation for your work that inspires others, • A major passion for styling and selling, • Ability to work independently and as part of a multi-channel team, • Positive attitude and feels there is no task too small and no task too large, • Available to work a minimum of 32 hours per week, • Open availability across a full 7 day work week Store Management: • Alongside of Store manager, leads the daily opening and closing procedures for the store, • Partners with the General Manager to lead the recruitment, onboarding, training and development of all staff., • Helps to Identify, create and manage the execution of all store business plans to drive performance results and maximize business opportunities., • Monitors daily, weekly, and monthly sales goals of each team member and provides regular feedback, coaching and counseling on performance., • Demonstrates product knowledge and passes on this knowledge to the sales staff., • Ensures all employees provide excellent customer service and experience at all times., • You are the top stylist in the store!, • You lead by example and interact with customers in-store and through store phone line to, assess their style needs, and offer personalized recommendations to create complete outfits, • Create a positive shopping environment for each customer that walks into the store, • Ask open ended questions & get to know each customers unique needs. Make them feel confident and part of the Tribe!, • Answer inquiries over slack and store phone line and direct inquiries to the proper channels, • You stay updated on current fashion trends, fabric types, fit, and product details and disperse that information to stylists in-store, • Stay updated on 12th Tribe collections and monthly product drops and share that with store stylists, • Style yourself according to the 12th Tribe aesthetic and inspire others with your outfits!, • Be up to date on current fashion trends and embody that in your everyday wardrobe, • Go above and beyond to create an amazing styling experience for our 12th Tribe Babes!, • Start and build fitting rooms for customers as they shop the floor, • Style up and fluff fitting rooms for clients to inspire full outfits, • Guide customers through the fitting process, provide feedback on fit, and suggest alternative options and outfits, • ASM should have the top sales in the store, • You are a natural on the sales floor and take action to open conversations with clients, • You take ownership of the sales floor and sales team to ensure customer experience is the first priority, • You work in tandem with the SM to think of new and exciting ways to generate sales through customer outreach, events, and social media, • Assist SM in creating visually appealing displays and merchandise arrangements to highlight new arrivals and promote sales., • Maintain the store up to visual standards daily, • Ensure compliance to policies and procedures and report concerns to senior management, • Ensure the store is secured at closing by checking if the doors are locked, alarms are set and all safes are locked, • Work with multiple teams to coordinate and stay up-to-date on shipping, inventory, and stock control, • Work with SM to assure store is tidy and maintained - report all issues to the proper channels to assure things are fixed