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  • Spa Associate (Front Desk)
    Spa Associate (Front Desk)
    13 days ago
    $18–$20 hourly
    Part-time
    Carle Place

    Spa Associate (Front Desk), Statera Reporting to the Spa Director, Statera is seeking a Spa Associate. The qualified candidate will facilitate front desk operations and customer service support. This individual will assist the front of house with the spa’s operations and the client experience. About us Statera, a modern wellness spa, is in the heart of Long Island's hottest shopping district (near Roosevelt Field Mall). We believe in the importance of bringing our minds and bodies back to balance. Our mission is focused on reestablishing that connection through, luxury spa services. Services are curated carefully for each client: Facials, Body treatments, Massage therapy, Stress relief treatments, Laser hair removal, And more... ESSENTIAL DUTIES AND RESPONSIBILITIES: • Adhere to all operating procedures (set forth by Spa Director), • Maintain cleanliness and overall appearance of spa, • Answer phones/Return missed calls, • Monitor incoming emails/Respond to customers, • Schedule all services and up sell when appropriate, • Provide excellent customer service to all guests entering and leaving, • Knowledgeable of the menu, products, and services available at Statera, • Answer questions about treatments, memberships/packages (when applicable), products and all services, • Direct technical questions to the Spa Director, • Review the day’s schedule of appointments, • Note cancellations for AM and PM to follow up, • Direct guests to complete intake forms or consent forms, • Take care of all payments for services rendered, • Check out guests and book return visit, • Call guests to confirm appointments for the following day, • Support Spa Director with inventory and time sheets if needed, • Perform open/close procedures, • Adhere to dress code set by Statera and maintain personal appearance/ cleanliness, demonstrating optimal health and wellness, • Excellent phone etiquette and communication skills, • Proficient in iOS/Mac, including MS Office Suite (preferred) Passion for beauty, wellness, and skincare is preferred Our staff members will enjoy competitive pay inclusive of a commission structure and exclusive Beauty & Wellness Perks! Come experience Statera and reset your career with us. Serious Inquiries Only! Job Types: Full-time, Part-time Benefits: • Employee discount, • Flexible schedule Shift: • Day shift, • Evening shift, • Morning shift Work Location: In person

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  • Cook/Housekeeper
    Cook/Housekeeper
    1 month ago
    Full-time
    Jamaica, Queens

    Description Position Summary The Residence Cook/Housekeeper is responsible for maintaining the Residence as a normalized homelike environment, which serves to promote the fullest physical, emotional and social development of the consumers. The Residential Cook/Housekeeper reports directly to the Shift Supervisor, Assistant Manager, Manager or the ADR. Essential Job Functions Organize, cook, and prepare all meals in accordance with menu guidelines. Implement menu plans as developed by the Nutritionist according to prescribed individualized diets. Prepare food in appropriate quantities. Follow Agency guidelines/policies in regard to staff meals and snacks. Maintains a sanitary procedure for storing and handling food in accordance with Agency standards and procedures. Ensure correct and appropriate storage of all supplies. Date and inventory all purchases of food and household supplies. Ensure that the proper food and supplies, as called for by the menu, are available in the facility. Ensure food orders are appropriately maintained weekly. Utilize comparison-shopping techniques to ensure cost effectiveness. Receive food and household supplies and ensure that purchase requisitions and deliveries are correct. Maintain required records; submit required reports and track inventory supplies. Participate and demonstrate proficiency in meal planning and in-service training with nutritionist, as needed, but no less than monthly. Assist individuals/consumers and participate in family style meals. Cleaning the Residence in accordance with Agency standards and procedures, including disinfecting of bathrooms, sweeping and mopping all floors, wiping down all walls and countertops, vacuuming bedrooms and hallways, dusting furniture, defrosting and cleaning refrigerator and freezer and maintaining all cupboards in a clean and orderly fashion. Maintain prior menus on file. Maintain a file of tested recipes in proportions with the specific orders. Consistently follow the procedures for cleaning all equipment and work areas following the established routine and/or as instructed by supervisor. Responsible for the mending of consumers clothing. Ensure that all measures necessary for the safety and well-being of all consumers are fully maintained. Ensure that infection control procedures are followed in consultation with Nutritionist and the Residence Nurse. Responsible for being thoroughly familiar with emergency procedures. Coordinate and participate in fire evacuation drills and ensure consumer safety in emergencies. Responsible for laundering the consumer clothing, bed linens and towels in accordance with Agency standards and procedures. Fold and put away linen and towels and clothing. Change linen and make beds as outlined within the facility procedure. Ensure that an adequate supply of soap and paper towels are maintained in the kitchen and bathrooms. Ensure that a proper number of dishes, utensils, linens, towels, etc. are maintained in the Residence at all times. Regularly attend and participate in weekly staff meeting. Regularly participate in scheduled in-service training and individual reviews. Participate in the on-going implementation of a basic life skills training and program implementation Assist and support consumers in participation in household chores as necessary Must be able to physically intervene with consumer when individual may cause physical injury to self or others; assist consumer in responding to potentially dangerous situations (e.g. hand on hot stove; running into traffic); able to administer emergency first aid to participants. Communicate relevant information to other staff or supervisor, verbally and in writing, completing appropriate logs and incident reports. Participate in supervisory sessions. Demonstrate cooperation and respect, in dealing with. consumers, families, visitors, peers, subordinates and supervisors. Follow the policies and procedures of the Agency. Adhere to laws and regulations set forth by governmental bodies. (OSHA, Dept. of Sanitation, Dept. of Health, OMRDD, etc.). Follow the facility’s specific responsibilities and duties list. Work schedules and locations are subject to change. This does not limit the assignment of duties or exclude the performance of other duties not stated here, as assigned by the supervisor. Qualifications: A High School Diploma or its equivalent is preferred. Prior experience of planning and preparing meals for a large group. Preference is given to those with some form of additional training in the culinary arts. Current certification in the areas of: First Aid/Medication Administration, CPR, and SCIP. Able to read food labels to assess nutritional contents, food orders, menus, directions for operation of kitchen appliances; able to write food orders, information for nutritionist. Must be able to lift/carry/reach shelves/climb stepladders. Must participate in moderate levels of physical activity Able to count/add/subtract money in order to maintain household budget. Must be able to operate appliances not limited to stove, oven, microwave, washing machine, dryer, and vacuum. Excellent verbal and communication skills. Strong Interpersonal skills with demonstrated ability to collaborate.

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