Kids Gym Manager
3 days ago
New York
Job Description POSITION OVERVIEW We are seeking an energetic, organized, and customer-focused Kids Gym Manager to oversee the daily operations of a boutique children’s gym in NYC. This role blends operations management, customer experience, staff leadership and hands-on program delivery. The Manager will be responsible for ensuring an exceptional experience for families while maintaining a safe, clean and engaging environment for children. The ideal candidate enjoys working with children and families, thrives in a hands-on small business environment and is comfortable balancing administrative responsibilities with leading classes and camps on the gym floor. This role also includes overseeing alternative preschool programs, after-school enrichment programs, and holiday and summer camps, with a focus on boosting registration, program quality and client retention. RESPONSIBILITIES Gym Operations: • Oversee the daily operations of the gym, ensuring programs run smoothly and efficiently, • Open and close the facility (Monday through Friday), • Maintain a safe, organized and clean environment for children, families and staff (lobby, classrooms, gym and bathrooms) Client Experience • Welcome families, kids and their adults into the space, • Manage check in and check out procedures, • Answer phone calls and direct clients to the right resources, • Support membership growth and retention initiatives, • Handle customer feedback and resolve issues promptly and professionally, alerting management when necessary Programming & Instruction • Lead kids gym classes, camps, alternative-preschool and after-school programs, • Ensure programming is fun, engaging, and developmentally appropriate, • Help design and improve class formats, seasonal programs, and alternative preschool curriculum, • Oversee holiday and summer camps, ensuring high enrollment and quality programming, • Train staff to deliver high-quality instruction across all programs Staff Management • Work directly with management to assist with staffing needs (recruiting, training and managing), • Provide ongoing coaching, feedback and performance oversight to management (you are the eyes on the ground!), • Ensure proper staff coverage for all programs and events, • Foster a positive and collaborative team culture Facility Maintenance & Cleanliness • Maintain daily cleaning protocols for equipment, gym, classrooms and common spaces, • Ensure the studio is presentable and organized at all times, • Alert management if more cleaning supplies are needed (toilet paper, office materials, etc.), • Must be ok vacuuming and light cleaning around the facility Administrative & Business Support • Work directly with ownership/management on studio performance and growth, • Help implement marketing initiatives and promotions, • Create and distribute weekly newsletters to families to share updates, schedules, events and program highlights, • Lightly post on social media accounts with program pictures, schedules and upcoming events, • Manage inventory for merchandise or retail items, • Provide feedback on improving gym operations SCHEDULE • March 15 – September 15: Monday through Friday, • September 16 – March 14: Four weekdays + one weekend day (specific days to be discussed and mutually agreed upon) QUALIFICATIONS • 2–4+ years of experience in kids gym management, childcare, education, or hospitality, • Experience working with children and families, • Strong leadership and team management skills, • Excellent customer service and communication abilities, • Highly organized with strong problem-solving skills, • Comfortable leading group activities or classes for children, • Ability to work weekends and occasional evenings, • Experience using online tools like Canva, Constant Contact, and social media platforms to create newsletters, marketing materials and promote programs/enrollment, • Flexible and team-focused: willing to do all tasks, from teaching classes to cleaning and administrative work, with a hands-on, no-ego attitude, • CPR/First Aid certification (or willingness to obtain) Preferred: • Background in early childhood education, youth fitness, gymnastics or recreation, • Experience managing a small team, • Familiarity with scheduling or membership software and comfortable using online systems, • Ability to use email and phones as communication methods with staff, management and clients Company DescriptionFunFit is an engaging multi-sports program for children ages 0-9, designed to support physical, social and cognitive development. Our age-appropriate classes focus on progressive learning through the 3 R’s: Refine, Rehearse and Repeat. We build fundamental motor and sports skills while promoting teamwork, healthy habits and sportsmanship. Most importantly, we help children grow in confidence and develop a lifelong love of staying active.FunFit is an engaging multi-sports program for children ages 0-9, designed to support physical, social and cognitive development. Our age-appropriate classes focus on progressive learning through the 3 R’s: Refine, Rehearse and Repeat. We build fundamental motor and sports skills while promoting teamwork, healthy habits and sportsmanship. Most importantly, we help children grow in confidence and develop a lifelong love of staying active.