Business relationship manager jobs in Newark, New Jersey - Page 3Create job alerts

TITLE: People Operations Intern DEPARTMENT: People REPORTING TO: Senior HR Coordinator OFFICE LOCATION: New York City, NY, USA ROLE TYPE: Internship, Hybrid (3 days In-Office, 2 Remote) DURATION: 9 Weeks IPC is a fintech company that focuses on the human element. With a global presence, we support local markets with our advanced cloud-based trading communications and managed connectivity solutions. Through our portfolio of communications and connectivity solutions, we focus on solving business challenges and adapting to regulatory changes in the fast-paced global financial markets. This enables our clients to maintain consistent market access, a strong competitive advantage, and enhanced operational efficiency. Join a team that is dedicated to delivering groundbreaking products and making a significant impact on our clients' success. Empowering Innovation, Shaping Futures Overview of the Global Internship Program: Our 2026 Global Summer Internship Program is designed to provide students and recent graduates with hands-on experience in their field of study, offering professional growth, mentorship, and valuable networking opportunities. • Professional Growth: You will gain hands-on experience in your field of study, which will be invaluable for your professional development., • Mentorship: You will have the opportunity to learn from experienced professionals, gaining insights and guidance that will benefit your career., • Networking: Being part of our organization will allow you to build a network of contacts within the industry, aiding your future career prospects., • Skill Development: You will enhance both technical and interpersonal skills through targeted training sessions. What does the internship program entail? As a People Ops Intern, you will join IPC’s Global People team and work closely with People Operations and Benefits stakeholders, supporting employees across AMERS and EMEA regions. This internship provides exposure to the full employee lifecycle, with a strong focus on HR operations, benefits administration, data accuracy, and employee experience. You will support day-to-day People activities while contributing to global programs that promote employee wellbeing, engagement, and operational excellence. You will be part of a fast-paced, collaborative, and international team that manages multiple priorities and plays a key role in shaping the employee experience at IPC. You may also: • Provide HR administrative support to employees across AMERS and EMEA., • Assist with onboarding and offboarding processes, including documentation, coordination, and system access., • Support benefits-related activities, including employee inquiries, enrollment support, and data validation., • Maintain accurate employee records and documentation for current and former employees., • Support updates, audits, and reporting within the HRIS system (Oracle Cloud), • Assist with People programs, including Wellness, Diversity & Inclusion, Learning & Development, and Reward & Recognition., • Support employee engagement initiatives, Town Halls, and internal communications., • Assist with the review and maintenance of internal HR materials and policies, • Contribute to ad-hoc People Ops projects and process improvement initiatives., • Proactively identify opportunities to leverage AI tools or automation to improve People Ops & Benefits processes, workflows, or operational efficiency, and share recommendations with the team. How You Will Make an Impact: • Show Your Enthusiasm: Your motivation and eagerness to learn will bring positive energy to our team., • Take Initiative: Don’t be afraid to propose new ideas and solutions. Your fresh perspective can make a real difference., • Collaborate Actively: Work closely with your teammates, sharing insights and supporting each other to achieve common goals., • Be Proactive: Ask questions and seek opportunities to take on new tasks and challenges., • Demonstrate Commitment: Show your dedication to the projects you work on, contributing your best effort., • Enhance Team Dynamics: Your positive attitude and willingness to help will foster a collaborative and supportive work environment., • Learn and Grow: Take advantage of every learning opportunity to develop your skills and knowledge., • Adapt and Innovate: Be open to new ways of working and embrace changes that can lead to improvements. Essential Skills and Experience to be Successful in the Role: • Recent graduate or in the final year of a Bachelor’s or Master’s degree in Human Resources, Psychology, Business Administration, or a related field., • Excellent English language skills (written and spoken)., • Strong communication and teamwork skills., • Strong analytical and problem-solving abilities, with a high level of attention to detail., • Comfortable navigating ambiguity and changing priorities. Preferred / Advantageous: • Interest in People Operations, HR Administration, and/or Benefits., • Exposure to HRIS systems (e.g., Oracle HCM is a plus)., • Comfort working with data, documentation, and confidential information., • Interest in process improvement, automation, or AI-enabled tools., • Experience in a fast-paced corporate or international environment. Curious about what we offer? • 9 weeks full-time paid internship filled with exciting events and initiatives., • Access to LinkedIn Learning., • Access to IPC University., • Improve your technical and soft skills through integrated training and development workshops., • Gain invaluable exposure to leadership and the corporate environment., • Build lasting connections through networking and relationship-building opportunities., • Connect with your peers through exciting social events. Additional Information: At IPC, we believe that hybrid working creates an inclusive, flexible environment where employees can perform at their best, and teams can collaborate, innovate, and celebrate successes together. We spend around 60% of our time in the office and around 40% of our time working remotely. Some individuals may be required to work from the office or client sites more than 60% of the time, if required by their role and/or client needs. Your precise work schedule will be determined by you, your Line Manager and HR before commencement of your internship program with IPC. IPC’s Work Culture: The IPC work culture is one that fosters inclusion, prioritizes innovation, and maximizes potential. We are a global ecosystem, full of diverse people that together made IPC what it is today. Our strength as an organization is the sum of our different backgrounds, perspectives, skills and geographies; supported by an ironclad commitment to constructive dialogue and open-mindedness. We live and breathe our commitment to innovation by embracing bold ideas, seizing new opportunities and striving for excellence. Our people have continued to deliver ground-breaking solutions to our clients for over 50 years.

Job Description Who We Are Kargo creates powerful moments of connection between brands and consumers to build businesses. Every day, our 600+ employees work to radically raise the bar on what agentic AI, CTV, eCommerce, social, and mobile can do to deliver unique ad experiences across the world's most premium platforms. Taking a creative science approach to all we do, we continuously innovate solutions that outperform industry benchmarks and client expectations. Now 20+ years strong, Kargo has offices in NYC, Chicago, LA, Dallas, Sydney, Auckland, London and Waterford, Ireland. Who We Hire Techies who want to build the future. Creatives who want to design it better. Communicators to win business. Collaborators to build it. Data pros who turn numbers into insights. Product builders who turn ideas into innovations. Anyone eager to be on a team that doesn't stop to ask what's next, because they're already building it. Mission The Publisher Partnerships Manager exists to protect and grow revenue for Kargo's most valuable publisher relationships. This role owns the day-to-day health of a portfolio of premium digital media partners — monitoring performance, solving technical issues, and delivering the kind of consultative service that makes Kargo indispensable. When this role is firing, publishers are hitting their revenue goals, churn risk is low, and Kargo is the partner they call first. This is a hybrid role requiring onsite presence 4 days per week. Outcomes — What Success Looks Like in 6–12 Months • Portfolio health is proactively managed, not reactively patched — Performance data is monitored consistently across all accounts; revenue trends are flagged and addressed before partners raise them, • Publisher retention is strong across the book — Assigned partners renew and expand their relationship with Kargo; escalations are rare and resolved quickly when they do occur, • QBRs are delivered with depth and strategic value — Quarterly business reviews are prepared and presented with competitive insights, performance analysis, and forward-looking recommendations that partners cite as genuinely useful, • Technical issues are resolved with speed and ownership — Supply-side issues — header bidding, integration bugs, reporting discrepancies — are triaged independently and closed in partnership with product and ops without hand-holding Required • 3–4 years in a publisher-facing role at an SSP, DSP, or ad tech platform — understands the supply side of the ecosystem from the inside, • Fluency in programmatic fundamentals — supply/demand dynamics across mobile, video, and CTV; knows how inventory quality and fill rates are driven, • Hands-on experience with header bidding, VAST, OpenRTB integrations, and/or Amazon TAM, • Proficiency in Excel for performance analysis — pivot tables, lookups, and functions used regularly, not occasionally, • Ability to generate, interpret, and present reporting that surfaces actionable insights for publisher partners, • Existing book of publisher relationships and contacts that can accelerate trust-building from day one Proactive Account Ownership • Monitors performance data regularly and surfaces issues or opportunities before partners ask — doesn't wait for inbound to drive the relationship, • Troubleshoots integration and supply issues independently before escalating; understands enough of the stack to ask the right questions and speak credibly with product and engineering, • Stays solutions-oriented when multiple accounts have competing urgent needs; prioritizes without dropping balls or losing tone, • Works fluidly across internal teams — ops, product, sales — to get things resolved without territoriality or drama, • AdAge Best Places to Work, • ThinkLA Partner of the Year, • Built In Best Places to Work, • Cynopsis 2025 Top Women in Media - Jeannine Shao Collins, • Martech Breakthrough Awards - Best Overall Adtech Company, • Digiday Media Awards Best Event, • Cynopsis Media Impact Awards-Best CTV Platform, • Martech Breakthrough Awards-CTV Innovation, • Big Picture: kargo.com Pursuant to applicable fair chance laws, including the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Kargo will consider qualified applicants with arrest and conviction records for employment.

Job Description EMARKETER is a subsidiary of Axel Springer SE, a family-owned transatlantic media company headquartered in Berlin and New York. Axel Springer's guiding principles – first articulated as The Essentials by founder Axel Springer in the aftermath of World War II – remain a cornerstone of the company's foundation today. Learn more about Axel Springer. We're hiring Customer Success Managers to join our Account Management team at EMARKETER. The Role and Team: At EMARKETER, we are passionate about our customers' experience and their ability to use our research and insights to make confident, strategic decisions. As a Customer Success Manager, you will partner with Fortune 100 brands and leading technology clients to drive engagement, adoption, and long-term value from their EMARKETER subscription. These roles sit at the intersection of customer experience, revenue, and product adoption. You will bridge sales activity and ongoing support, contribute to renewals and upsell opportunities, and play a key role in improving customer engagement, CSAT, and NPS outcomes. You will report to a senior leader within our Account Management organization and collaborate closely with Account Directors, Sales Operations, and Support teams. These are hybrid roles based out of our New York City office, with regular in office expectations. Applicants must be authorized to work in the United States without the need for visa sponsorship, now or in the future. Candidates must be within commuting distance of our New York City office. Relocation assistance is not available. The Ideal Candidate Is: • Customer-focused: You take pride in customer satisfaction, engagement, and long-term success, and you use metrics to guide your approach., • Curious and proactive: You research your accounts, understand user needs, and are comfortable reaching out to drive engagement and adoption., • A confident communicator: You tailor your messaging to different stakeholders and can clearly articulate value in conversations, presentations, and written communication., • Revenue and results-oriented: You understand that engaged customers renew, expand, and advocate, and you take ownership of outcomes that support growth., • Professionally energetic: You bring a positive, proactive approach to your work and operate in alignment with EMARKETER's values., • Inclusive by nature: You are committed to fostering an inclusive culture and value diverse perspectives and experiences.Key Responsibilities:, • Drive customer engagement and awareness across an assigned portfolio of accounts to ensure full utilization of licenses, content, and product features., • Execute and support new customer onboarding, including license management, platform training, and guiding customers through ways our data can be actionable, • Create and monitor outreach to clients at scale or 1:1 to support their business needs and use cases, • Proactively share growth triggers with Account Directors and leadership to surface expansion opportunities to assess account health, growth potential, and risk, and partner with Account Directors and leadership to address opportunities and challenges., • Leverage AI and automation tools to increase efficiency and scale, while preserving high-touch personalized experience for clients., • Contribute to recurring customer relationship meetings and provide insights on engagement trends and customer needs, ensuring key notes, actions, and outcomes are documented in Salesforce., • Build and maintain relationships with customers, with regular touchpoints and conversations, to further advocacy, referrals and account engagement., • Gather customer feedback, survey responses, and testimonials to support CSAT and NPS measurement., • Partner with Sales Operations and Support teams to field, track, and resolve customer requests., • Stay informed on industry trends and EMARKETER product updates to add value in customer conversations. Desired Skills and Experience:, • Experience in a client-facing role such as customer success, account management, sales support, or consulting., • Interest in or experience working with SaaS products, media, research, marketing, advertising, or retail organizations., • Strong written and verbal communication skills, with comfort delivering presentations or training., • Experience supporting value-based conversations with customers., • Familiarity with CRM and customer engagement tools (Salesforce preferred), and comfort leveraging AI-powered outreach, audience segmentation, or workflow automation tools to drive scalable, data-informed customer engagement.Salary and Benefits:, • Base salary: $70,000 to $75,000 (dependent on skills, experience, and competencies)., • On-target earnings range of $75,000 to $82,000, inclusive of base salary and performance based compensation., • Unlimited PTO, 10 paid holidays, and 16 weeks of parental leave., • Comprehensive medical, dental, and vision insurance plans., • Matched and vested 401k plan., • Access to resources for financial planning guidance, family planning services, mental health support, and Employee Assistance Programs (EAP). Our people are the foundation of our success. Guided by our values, we: • Serve Our Clients: We prioritize their needs to deliver excellence in our products and services., • Work as One Team: We collaborate with trust, accountability, and transparency., • Innovate and Adapt: We foster curiosity, resilience, and fearless exploration of new ideas.

Job Description Trustpair stops vendor fraud before it happens. We're the automated vendor validation platform protecting 400+ enterprise companies worldwide. Since 2017, finance and procurement teams have used Trustpair to eliminate vendor fraud while reclaiming 90% of the time they once spent on manual checks. As vendor fraud grows more sophisticated, we stay ahead by combining deep expertise in financial crime with cutting-edge technology. Our core product focuses on secure, reliable vendor account validation to wipe out fraud and boost efficiency. Internally, teams across Trustpair use AI tools in their day-to-day work to automate repetitive tasks and unlock strategic insights that help us build and operate better. From day one, you’ll be encouraged and trained to integrate these tools into your workflow in a practical, hands-on way. With offices in New York, Paris, London, and Milan, we're a diverse team united by a bias for action. We ship fast, learn from experiments, and tackle problems that matter: protecting billions in payments for companies worldwide. If you want to see your work make an immediate impact in financial security, Trustpair is built for you. Learn more about how we use AI in our everyday work. About the role Trustpair is looking for a Strategic Customer Success Manager to join our US team and take ownership of a portfolio of our largest, most complex, and most strategic enterprise customers in North America. This role is designed to reinforce our US presence and provide exceptional support to top-tier clients, ensuring strong satisfaction, retention, product adoption, and expansion over time. You will play a key role in onboarding new enterprise customers, driving long-term success plans, supporting change management, and identifying upsell opportunities across your portfolio. This is an individual contributor role with room to grow as the US Customer Success team expands. You will report to Mathilde and join the CSM International team, working closely with the wider Customer team as well as Product, Account Management, Sales, Ops, and Revenue Excellence. This position is based in New York City, with hybrid onsite presence preferred. We are primarily looking for candidates in the commutable Tri-State Area who can come into the office 1–2 days per week. Compensation: The expected on-target earnings for this role are in the range of $135,000–$150,000 What you'll do:Client Onboarding and Enablement * Manage a portfolio of high-value, high-complexity customers across industries * Lead onboarding for large enterprise US clients, including customized training and support on integrations to drive fast adoption * Define and execute tailored success plans aligned with each customer’s business goals * Support and, when needed, lead change management efforts on the customer side Relationship Management and Retention * Build strong, trust-based relationships with a range of senior stakeholders across Finance, Procurement, IT, and related functions * Run regular check-ins and Quarterly Business Reviews to drive value, satisfaction, and retention * Monitor customer health, proactively flag risks, and take action to secure renewals * Develop client advocates who can participate in reference calls and broader advocacy initiatives Product Adoption and Usage Optimization * Use customer data and usage insights to drive stronger adoption and stickiness of the platform * Guide customers toward fuller use of Trustpair’s features and value for risk management * Navigate complex organizational structures to build adoption and internal advocacy Revenue Growth * Identify upsell and expansion opportunities within strategic accounts * Partner closely with Sales to convert those opportunities into growth Customer Advocacy * Represent the voice of the customer internally to help shape product direction * Partner with Marketing on case studies, testimonials, and other advocacy initiatives to support Trustpair’s growth in the US market Regional Strategy and Insights * Bring market feedback and customer insight to help shape US-specific strategy * Stay informed on customer needs, industry developments, and competitive trends What’s in it for you ???? * At Trustpair, we see AI as a tool to save time, sharpen focus, and boost impact - whether you're already hands-on with AI or eager to learn, you’ll join a team that values and encourages AI-driven ways of working * Opportunity to join a fast-growing scale-up in a highly impactful role * Ownership of strategic, high-value enterprise accounts in the North American market * A collaborative environment with a flat structure, where everyone’s voice is heard with room for growth and career development * The chance to join the US team at an exciting stage, where ideas, initiative, and ownership are genuinely valued * Exposure to a European-headquartered company with international collaboration * A flexible hybrid work environment that encourages autonomy, leadership, and strong cross-functional partnership * A talented team with senior colleagues you can learn and work with * Inclusive environment with cultural diversity and parity Why join Trustpair? A list of our perks here! Must-Haves * 7+ years of experience in a technical SaaS or enterprise B2B software environment * 3–4+ years of significant experience working with strategic and/or enterprise B2B clients * Prior experience managing strategic, complex US enterprise accounts * Strong experience driving renewals and identifying upsell or expansion opportunities * Familiarity with complex technical integrations, including APIs and SFTP * Strong project management skills, with the ability to manage multiple deadlines, stakeholders, and priorities * Strong problem-solving skills and the ability to bring structure and solutions in complex situations * Excellent communication and relationship-building skills, especially with senior stakeholders and executives * High level of organization, rigor, and attention to detail * A data-driven approach to decision-making * Native-level English Nice-to-Haves * Experience with tools such as Intercom, Planhat, and Looker * Experience in a B2B SaaS start-up or scale-up environment * Experience working in an international environment and/or a European company * Experience working with or selling to teams within the CFO organization, especially Procurement, Accounts Payable, and Treasury. Recruitment Process * First call with Morgan, Talent Acquisition Specialist (30 mins) * Experience interview with the hiring manager, Mathilde (30 mins) * Case study interview with Mathilde and Caitlin (1 hour) * Coffee fit with members of the US team * Final interview with Baptiste, CEO & Cofounder Equal Opportunity Statement Trustpair's policy is to provide equal employment opportunity in all of our employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for all positions in Trustpair must be legally authorized to work in the country which they are applying for or be a citizen from Schengen / EU zone. The verification of employment eligibility will be required as a condition of hire.

Grow your career as a Project Manager - Capital markets with an innovative global bank in New York, NY. Contract role with strong possibility of extension. Will require working a hybrid schedule 3 days onsite per week. Join one of the world's most renowned global banks and trusted brand with over 200 years of continuously evolving financial services worldwide. You will work alongside some of the smartest minds in the industry who are excited to share their knowledge and to learn from you. Contract Duration: 7+ Months Required Skills & Experience • Bachelor’s degree., • 10+ years’ experience with a proven ability within Capital Markets., • Strong project management experience in complex, regulated environments (Tier 1 banks or top consulting firms)., • Understanding of the US Treasury market, central repo clearing mechanisms, and a proven track record in test management., • Experience in Quality Assurance and Test Management within Capital Markets, including test strategy design., • Experience navigating large, complex organisations and stakeholder groups and proven ability to work with Front Office, Trading, Sales, Risk, Legal, Compliance, and Control functions., • Strong knowledge of Markets products and environments with focus on fixed income products (repos, bonds), trade life cycle, and system migrations., • Advanced Excel skills for large data sets, analysis, and reporting., • Client outreach, re papering, and onboarding experience. What You Will Be Doing • Test Manager to lead quality assurance efforts., • Working alongside Sales, Trading, Legal, Credit and Client Relationship Managers to complete legal documentation, account set up and onboarding readiness activities., • Serve as the primary point of contact for Front Office Traders, Sales, and Senior Business Managers., • Own project planning, RAID management, and execution tracking across all deliverables., • Partner with internal teams (Front Office, Operations, Technology, Risk, Finance, Legal, Compliance) to manage end?to?end change impacts, • Collaborate with Sales and Senior Management to define client migration strategies across business lines., • Lead client migrations for Repo and US Treasury Bond cash transactions.

AWM – Private - Climate Risk and Value Creation - Associate Role Overview The AWM Private Climate Strategy platform plays a critical role in meeting climate regulations and providing expert advice, programs, tools, and capabilities, and strategic direction on climate throughout the division. Operating across Private Equity, Private Credit, Real Estate, Infrastructure, and Growth business sleeves, the platform aims to broadly share best practices, advise investment teams and divisional leadership, develop strategic partnerships, and enable investors and portfolio companies to meet climate-related regulations, client requirements and objectives. As part of the AWM Private's Sustainability & Impact team, the Climate Risk and Value Creation Associate will play a crucial role in developing the Climate Strategy platform and will support key components of the division's risk, regulatory, and reporting activities on climate as well as value creation activities, reporting to the Head of Climate Strategy for AWM Private. • Support the development of strategic frameworks for integrating the challenges and opportunities that climate change and the global energy transition may present to our business and investments. This role will act as an in-house expert and engage across the business, division, and firm., • Act as a crucial first-line risk manager to ensure alignment with evolving regulatory requirements, stakeholder expectations, and internal procedures., • Engage on value creation projects as a strategic thought and execution partner with portfolio companies and Client deal teams, • This role will support the Head of Climate Strategy for AWM Private. Key Responsibilities: • Lead day-to-day work on rollout of transition and physical risk analytics, including supporting the ongoing development and improvement of analytics, socialization and educational materials, and process integration into deal lifecycles, with guidance from the Head of Climate Strategy, • Advance value creation frameworks, tools, and advisory touches with portfolio companies on resilience, decarbonization, and product-related topics., • Monitor cross-regional regulatory requirements in climate and ensure climate risk, transition planning, and other related value acceleration programs appropriately reflect requirements, • Manage processes and relationships on regular GHG and climate risk reporting relationships at a fund and portfolio company level, • Oversee appropriate documentation, implementation, and road-mapping of quantitative improvements to tools and resources for portfolio companies and deal teams, • Advance communication and formalization of climate-related process integration through the development of management-level presentations, • Support bespoke and systematic diligence related to climate risk and opportunity assessments, • Support vendor relationship management with reporting and analytics providers, including the development of partnerships as needed across new capability areas, • Ensure alignment of reporting practices with regulatory requirements and standards as a first line of defense, • Act as a subject matter expert and frontline risk advisor for deal teams, other sustainability team members, and portfolio companies Education Qualifications: The ideal candidate will possess the following qualifications and key skills: • At least 2-3 years of experience in Financial Services or an investing related field and 5+ years of experience overall, • Strong demonstrated quantitative background and capabilities, with the ability to work in Excel and translate analytical concepts into documentation and to technical teams, • Willingness to dig up sleeves, build tools, and advance stakeholder conversations a must, • Experience developing executive-level written communication materials, strong relationship and stakeholder management skills, • Ability and willingness to quickly learn, deal with ambiguity, and adapt to changing circumstances, • Knowledge of climate-related scenario analysis, GHG accounting, decarbonization, resilience, reporting and target-setting frameworks, • Prior experience in a climate-related role in strategy, program management, risk management, or reporting strongly preferred, • A technical or hands-on background in engineering, energy efficiency, resilience preferred Position Tenure: We are seeking support for a five-month period terminating October 1, 2026 subject to onboarding and search timeline

Job DescriptionSalary: 80000 Position: Client Services Manager Location: Hybrid (New York City + WFH) Reports To: Senior Client Services Manager Job Type: Permanent Who we are: Azerion is a global digital entertainment and media platform, combining creative and technology to deliver brand performance and monetise publishers. With over 1,250 employees across nearly 30 global offices, Azerion is headquartered in Amsterdam and is one of the world's fastest-growing digital companies. We own the creative and technology in our platform, offering our partners unrivaled audience insight, brand safety, efficiency, and effectiveness across Display, OLV, CTV, Gaming, DOOH and Audio. At Azerion US, we embrace diverse perspectives and build teams with unique experiences and backgrounds. We look for individuals who align with our core values: • Excellence | Excellence in all that we do., • Ownership | Own the action, shape the outcome., • Collaboration | United effort, shared success., • Innovation | Innovation to drive progress., • Communication | Transparency, trust, limitless possibilities. For more information visit: The Role: The Client Services Manager is a key strategic partner responsible for driving client retention, revenue growth, and overall satisfaction across high-priority accounts. Acting as the primary advocate for clients, this individual collaborates closely with Sales Directors, Trading, Analytics, and Strategy teams to deliver best-in-class digital advertising solutions. The role requires the ability to translate business objectives into actionable strategies that maximize performance, strengthen relationships, and contribute to the organizations commercial success. What we are looking for: Were seeking a professional with a strong track record of managing client relationships and delivering measurable business impact. The ideal candidate combines strategic acumen with hands-on execution skills, leveraging data and insights to drive decision-making. You excel at navigating cross-functional teams, anticipate client needs, and thrive in a fast-paced, results-oriented environment. A background in digital media, ad tech, or at an agency is highly valued, along with a passion for helping clients achieve their goals through innovative, data-driven solutions. Key Responsibilities: • Client Relationship & Strategic Account Management, • Serve as the primary point of contact for key clients, ensuring timely and professional communication., • Build and maintain strong relationships with stakeholders, proactively addressing concerns and identifying growth opportunities., • Develop a deep understanding of clients' industries, target audiences, and marketing objectives to drive tailored solutions., • Lead quarterly business reviews (QBRs), strategy sessions, and educational workshops to foster long-term partnerships., • Media Strategy & Campaign Execution, • Collaborate with clients to define measurable digital KPIs aligned with their overarching business goals., • Work cross-functionally with internal teams to ensure campaign strategy, execution, and performance exceed expectations., • Oversee the media planning and execution of programmatic and digital advertising campaigns, ensuring accuracy, timeliness, and budget adherence., • Analyze performance metrics and provide actionable insights to optimize campaign outcomes., • Revenue Growth & Upselling, • Identify new revenue opportunities, including upselling additional services and expanding product adoption., • Partner with Sales Directors to develop customized proposals and presentations that demonstrate value., • Work closely with commercial teams to support contract renewals, pricing strategies, and budget planning., • Cross-Functional Collaboration, • Partner with internal stakeholders across Sales, Trading, Analytics, Product, and Marketing to ensure seamless service delivery., • Lead internal meetings, campaign kick-offs, and post-campaign analyses to drive continuous improvement., • Ensure internal teams are aligned with client expectations, priorities, and strategic goals., • Industry Knowledge & Thought Leadership, • Stay ahead of industry trends, including advancements in programmatic buying, adtech, and digital marketing. Experience and Skills Requirements • 1-4 years of experience in client services, account management, or media planning within an adtech, programmatic, or digital marketing environment., • Understanding of DSPs, SSPs, audience targeting, and data-driven advertising strategies., • Experience managing a portfolio of enterprise clients or a book of business, • Ability to translate data into actionable insights and communicate performance results to both technical and non-technical stakeholders., • Proven success in upselling and revenue growth, with experience presenting to senior-level executives., • Strong organizational skills, with the ability to manage multiple accounts, projects, and deadlines simultaneously., • Excellent communication and presentation skills, with a client-first mindset., • Proficiency in Google Suite, Microsoft Office (Excel, PowerPoint), and project management tools (e.g., Asana, Monday.com, Jira)., • Experience leading and mentoring junior team members., • A proactive, solution-oriented attitude with a passion for digital innovation. What We Offer: • A competitive compensation package with a strong commission structure., • Flexible working options, including a hybrid model from our New York office., • Comprehensive benefits, including 401(k) contributions and health insurance., • Opportunities for growth in a fast-paced, global company recognized for its innovation in digital media, • 24 vacation days, • 2 days volunteering leave, • Team lunches from Uber eats covered up to $25 per office day! Salary Expectations: 80,000 base + commission Azerion is an equal opportunities employer committed to building a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age.

Job Description About Inspira Education Inspira Education Group is one of the fastest-growing edtech startups in the US. We started with a simple mission to democratize access to high-quality coaching so that every student in the world has an equal opportunity to access the best opportunities. As the world's leading network of top admissions coaches in medical, legal, business, and college studies, we're building software and services in one place—disrupting long-entrenched application processes with products and experiences that strive to provide an equal platform for candidates from diverse backgrounds worldwide. As one of the fastest-growing edtech firms in the world, we are backed by some of the leading venture capital firms and investors in the world, including Zeev Ventures, Quiet Capital, Craft Ventures, Jeff Fluhr (Founder of Stubhub), and David Sacks (Former COO of PayPal and Founder of Yammer). The Role As a Senior Manager, Student Success, you're the strategic mastermind behind the entire supply operations of Inspria's marketplace. You will be matching ambitious students with the perfect counselors to guide them through admissions and test prep journeys. You are the heartbeat of the student experience at Inspira, blending relationship management, operational excellence, and creative problem-solving to ensure every student's success. You'll collaborate closely with internal teams, students, and families, acting as the trusted advisor who navigates each student through their personalized roadmap toward achieving their academic goals. Your energy, empathy, and proactive approach will directly shape students' futures and Inspira's continued growth. This is 100% onsite role based in NYC, requiring 5 days a week attendance in our Gramercy office. What You'll Do Customer Success & Escalations • Lead the customer escalation function to ensure fast, empathetic, and consistent issue resolution, • Develop SOPs and escalation protocols to improve quality and reduce refund rates, • Build out processes to track and improve NPS, CSAT, and retention metrics, • Architect and implement new processes to improve counselor performance, student experience, and business efficiency, • Leverage CRM and automation tools (HubSpot, etc.) to streamline workflows and maintain data integrity, • Lead operational planning and execution for new products, services, or verticals, • Collaborate cross-functionally across sales, marketing, product, and tech to ensure seamless launches, • Partner with sales and lifecycle marketing to design and implement upsell/cross-sell strategies, • Train counselors and student success teams to identify upsell opportunities during client interactions, • Build structured student feedback loops to capture insights on counselor performance and overall experience, • Translate feedback into continuous improvement plans, counselor training, and operational refinements, • Support and collaborate with a small student success team, contributing to a culture of accountability, continuous learning, and high performance, • Help identify skill gaps and contribute to development plans that strengthen the team over time, • For the right person, there is potential to grow into a leadership role as Inspira scales — but above all, we're looking for someone who executes with excellence first Who You Are • 5-8+ years of experience leading and scaling teams in operations, customer success, or program management, ideally within a high-growth service, education, or marketplace environment, • You've managed a small team of full-time employees (2–3 people) and know what it means to hire, coach, and develop others — but you're still hungry to grow as a leader yourself, • Proven ability to handle customer escalations and collaborate with internal stakeholders with empathy and clarity, • Background in managing or recruiting service providers (e.g., coaches, tutors, consultants) is a strong plus, • Hands-on experience working in a startup or high-growth marketplace business, • Familiarity with building and optimizing workflows in CRMs such as HubSpot, Salesforce, or Airtable, • Detail-oriented with a high bar for excellence, while knowing how to keep momentum and avoid getting stuck, • Thrive on ownership and autonomy, continuously improving processes and outcomes week over week, • Comfortable wearing many hats and able to discern when to build something new vs. optimize what already exists, • Energized by working with people and passionate about solving for both sides of a marketplace, • Collaborative, humble, and hardworking. You bring zero ego and a strong "roll-up-your-sleeves" mentalityWhat You'll Get, • A front-row seat at a fast-growing, mission-led company, • Autonomy to run an entire function, and real influence on the company's future, • Founders who care deeply about impact, and give you space to run, • A chance to help thousands of students realize their dreams, • Amazing people with a great vision and values, • Ability to work directly with co-founders and drive impact super quickly, • Your work directly impacts the lives and careers of students across the globe, • 100% coverage of health, vision, and dental benefits, • Flexible Paid-time Off, • Learning and Development Budget, • Retirement Savings Plans - 401k with matching, • Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Women's Network), AAPI, Rainbow (LGBTQIA+), Gender+, LatinX, Black Excellence, Disability Community, and Veterans Inspira Education Group does not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in providing employment opportunities and benefits.

Job Description At Reltio®, we believe data should fuel business success. Reltio's AI-powered data unification and management capabilities—encompassing entity resolution, multi-domain Data Unification, and data products—transform siloed data from disparate sources into unified, trusted, and interoperable data. The Reltio Connected Data Platform™ delivers interoperable data where and when it's needed, empowering data and analytics leaders with unparalleled business responsiveness. Leading enterprise brands—across multiple industries around the globe—rely on our award-winning data unification and cloud-native Data Unification capabilities to improve efficiency, manage risk and drive growth. At Reltio, our values guide everything we do. With an unyielding commitment to prioritizing our "Customer First", we strive to ensure their success. We embrace our differences and are "Better Together" as One Reltio. We are always looking to "Simplify and Share" our knowledge when we collaborate to remove obstacles for each other. We hold ourselves accountable for our actions and outcomes and strive for excellence. We "Own It". Every day, we innovate and evolve, so that today is "Always Better Than Yesterday". If you share and embody these values, we invite you to join our team at Reltio and contribute to our mission of excellence. Reltio has earned numerous awards and top rankings for our technology, our culture and our people. Reltio was founded on a distributed workforce and offers flexible work arrangements to help our people manage their personal and professional lives. If you're ready to work on unrivaled technology where your desire to be part of a collaborative team is met with a laser-focused mission to enable digital transformation with connected data, let's talk! Job Summary: The Reltio Customer Success Manager (CSM) is responsible for driving customer adoption and retention, mitigating risk, and providing guidance and thought leadership for our customers throughout their relationship with Reltio. You will serve as the primary post-sale point of contact after implementation and use in-depth knowledge of the products being sold, the customer industry and/or business processes, and technical expertise to facilitate adoption and utilization of Reltio products. You will inspire and guide customers towards meeting their goals through delivering unified, interoperable data to their business. As a CSM at Reltio, you will be the champion of our customers, building and maintaining strong relationships to ensure their success on our platform and the retention and growth of our customer base. Job Duties and Responsibilities: • Account management for large enterprise customers to help them gain value from Reltio as measured by retention, adoption, growth, and customer advocacy., • Provide required visibility into Customer health by identifying adoption opportunities and retention risk to align internal teams around customer's success., • Build a comprehensive understanding of customers' business goals and objectives, crafting a strategic success plan that aligns with and supports the achievement of those goals, • Document and review the success plan, provide guidance on the customer journey and use a consultative approach to help customers achieve their goals, • Hold and grow a trusted advisor relationship with customer sponsors to such that all activities are closely aligned with the customer's business case, strategy and goals allowing the full potential of the Reltio solutions to be realized., • Track, report, and benchmark all milestone related adoption activities such that the overall success of the customer's initiative can be closely monitored including visibility to the executive sponsors., • Actively promote all current products the customer has licensed while identifying additional opportunities to showcase additional features, products and services., • Demonstrate product features beyond central functionality to help the customer achieve specific business results and maximum value, • Recommends specific solutions to achieve the customer's desired result that align with best practices of the product and industry., • Design metrics and measures in order to measure ROI on the company's products by the customer., • Timely data capture and documentation within internal applications to ensure data driven decisions are being made to proactively identify adoption and retention risk., • Work closely with the sales team to identify and pursue upsell and cross-sell opportunities, foster synergy, create alignment and collaborate on the creation of customer value., • Partner with extended customer-facing account teams to develop strategic and technical plans that help customers achieve their business objectives. Manage the execution of these plans including the tracking of objectives, stakeholders, milestones, risks and metrics., • Work with Marketing teams to boost customer advocacy and develop case studies., • Facilitate and lead customer meetings with an agenda driven prescriptive approach to capture and measure their outcomes and value using our product., • Bachelor's degree or equivalent experience;, • Minimum 5 years relevant work experience as a Technical CSM, Technical Account Manager or Success Architect in Enterprise Software space, • Deep knowledge of cloud software solutions, master data management, data governance, data quality and analytics concepts, architecture and use cases., • Ability to apply experience and deep industry knowledge to understand and navigate a customer's decision-making process, goals, strategies, and business objectives, • Ability to build consultative effectiveness and establish trust with internal and external customers, • Ability to clearly articulate and quantify the business value that the solution delivers, as well as the specific business problems it addresses., • Possess strong presentation, verbal and written communication skills and command credibility with senior executives, • Previous experience and expertise in data management consulting or solutioning, • Previous experience and expertise in software architecture and understanding how applications fit together within a customer's ecosystem., • Proven effectiveness at leading and facilitating executive meetings and workshops, • Previous Reltio Experience, • Reltio Certifications, • MBA or advanced degree At Reltio, we take a market-based approach to pay and consider a range of factors. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and other business considerations. Please note that the individual total compensation for this position will be determined at the Company's sole discretion using the factors noted. Reltio's current market range for this role is $121,000 - $240,000 Reltio is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reltio is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. At Reltio, we carefully consider a wide range of compensation factors to determine your personal top of market. We rely on market indicators to determine compensation and your specific job family, background, skills, and experience to get it right. These considerations can cause your compensation to vary and will also be dependent on your location. Overall Market Range$121,000—$240,000 USD Reltio is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reltio is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

Job Description About Inspira Education Inspira Education Group is one of the fastest-growing edtech startups in the US. We started with a simple mission to democratize access to high-quality coaching so that every student in the world has an equal opportunity to access the best opportunities. As the world's leading network of top admissions coaches in medical, legal, business, and college studies, we're building software and services in one place—disrupting long-entrenched application processes with products and experiences that strive to provide an equal platform for candidates from diverse backgrounds worldwide. As one of the fastest-growing edtech firms in the world, we are backed by some of the leading venture capital firms and investors in the world, including Zeev Ventures, Quiet Capital, Craft Ventures, Jeff Fluhr (Founder of Stubhub), and David Sacks (Former COO of PayPal and Founder of Yammer). The Role As a Student Success Manager, you're the strategic mastermind behind the entire supply operations of Inspria's marketplace. You will be matching ambitious students with the perfect counselors to guide them through admissions and test prep journeys. You are the heartbeat of the student experience at Inspira, blending relationship management, operational excellence, and creative problem-solving to ensure every student's success. You'll collaborate closely with internal teams, students, and families, acting as the trusted advisor who navigates each student through their personalized roadmap toward achieving their academic goals. Your energy, empathy, and proactive approach will directly shape students' futures and Inspira's continued growth. This is 100% onsite role based in NYC, requiring 5 days a week attendance in our Gramercy office. What You'll Do Customer Success & Escalations • Lead the customer escalation function to ensure fast, empathetic, and consistent issue resolution, • Develop SOPs and escalation protocols to improve quality and reduce refund rates, • Build out processes to track and improve NPS, CSAT, and retention metrics, • Architect and implement new processes to improve counselor performance, student experience, and business efficiency, • Leverage CRM and automation tools (HubSpot, etc.) to streamline workflows and maintain data integrity, • Lead operational planning and execution for new products, services, or verticals, • Collaborate cross-functionally across sales, marketing, product, and tech to ensure seamless launches, • Partner with sales and lifecycle marketing to design and implement upsell/cross-sell strategies, • Train counselors and student success teams to identify upsell opportunities during client interactions, • Build structured student feedback loops to capture insights on counselor performance and overall experience, • Translate feedback into continuous improvement plans, counselor training, and operational refinements, • Support and collaborate with a small student success team, contributing to a culture of accountability, continuous learning, and high performance, • Help identify skill gaps and contribute to development plans that strengthen the team over time, • For the right person, there is potential to grow into a leadership role as Inspira scales — but above all, we're looking for someone who executes with excellence first Who You Are • 3–7 years of experience leading and scaling teams in operations, customer success, or program management, ideally within a high-growth service, education, or marketplace environment, • Proven ability to handle customer escalations and collaborate with internal stakeholders with empathy and clarity, • Background in managing or recruiting service providers (e.g., coaches, tutors, consultants) is a strong plus, • Hands-on experience working in a startup or high-growth marketplace business, • Familiarity with building and optimizing workflows in CRMs such as HubSpot, Salesforce, or Airtable, • Detail-oriented with a high bar for excellence, while knowing how to keep momentum and avoid getting stuck, • Thrive on ownership and autonomy, continuously improving processes and outcomes week over week, • Comfortable wearing many hats and able to discern when to build something new vs. optimize what already exists, • Energized by working with people and passionate about solving for both sides of a marketplace, • Collaborative, humble, and hardworking. You bring zero ego and a strong "roll-up-your-sleeves" mentalityWhat You'll Get, • A front-row seat at a fast-growing, mission-led company, • Autonomy to run an entire function, and real influence on the company's future, • Founders who care deeply about impact, and give you space to run, • A chance to help thousands of students realize their dreams, • Amazing people with a great vision and values, • Ability to work directly with co-founders and drive impact super quickly, • Your work directly impacts the lives and careers of students across the globe, • 100% coverage of health, vision, and dental benefits, • Flexible Paid-time Off, • Learning and Development Budget, • Retirement Savings Plans - 401k with matching, • Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Women's Network), AAPI, Rainbow (LGBTQIA+), Gender+, LatinX, Black Excellence, Disability Community, and Veterans Inspira Education Group does not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in providing employment opportunities and benefits.

Job DescriptionCompStak envisions a commercial real estate industry in which accurate and transparent data leads to better, faster deals for everyone. We gather critical information that is hard to access, then make it instantly and seamlessly available to our platform members. Location: Manhattan, New YorkHybrid: Three days in the office, subject to change We are looking for a passionate, results-oriented individual to join our team as a Client Success Manager. At CompStak, our mission is to revolutionize the commercial real estate industry by bringing transparency to our clients. Our Client Success team sits at the heart of this mission. The Client Success Manager is a critical customer-facing role which provides daily support, guidance, and growth opportunities to our customers. As a CSM, you will facilitate exceptional experiences and sustained value for CompStak customers by cultivating a relationship as their trusted advisor and advocate based on proactive account management, promoting customer satisfaction, and upsell/cross-sell/renewal of CompStak products and services. Join us and be a vital part of our continued success!Responsibilities • Proactively manage a territory of assigned CompStak customers to deliver consistent value across the entire customer lifecycle, • Manage the onboarding of new customers; Coordinate and deliver basic and advanced training, while advising customers on best practices, • Gain insight into customer goals and expectations and work to decrease the time-to-value across your portfolio, • Resolve customer issues, collaborate with other CompStak teams; approach all situations with curiosity and creativity, • Build strong customer relationships by maintaining high levels of engagement and communication; lead business reviews based on account segmentation, • Perform data-driven account performance planning and analysis based on customer usage and needs to prioritize opportunity and risk, • Consistently renew and expand customer contracts, meeting and exceeding personal and team goals, • Drive customer advocacy in the form of references, referrals, and case studies, • Actively participate in the evolution of CompStak; serve as the voice of the customer by prioritizing feature requests and platform improvements and insist on excellence in our own Client Success initiatives, • Contribute towards the development of a strong team environment by upholding high work standards, • Go the extra mile to ensure our customers are successful!Skills & Experience, • 3+ years’ experience in Account Management or SaaS Customer Success roles, • A verifiable track record of data driven customer retention and growth through passionate customer service, • Unrivaled sense of autonomy, ownership, and dedication to helping customers realize their intended value, • Energetic and self-motivated; a team player who is also a proactive and creative problem solver, • Ability to manage multiple priorities while maintaining strict attention to details, • Strong communication and interpersonal skills, both written and verbal; consistent diplomacy, tact, and poise when working through customer issues and escalations, • Familiarity with the commercial real estate industry, • Working knowledge of Salesforce.com, • Undergraduate degree (BA/BS)

Job DescriptionCustomer Success Manager Remote (U.S.) | Preference for East Coast Time Zone Direct Hire / Permanent PlacementHireNow Staffing is actively recruiting a seasoned, highly skilled Customer Success Manager on behalf of a valued client partner in the wholesale trade infrastructure startup sector. HireNow Staffing is acting as a direct placement partner for this Customer Success Manager opportunity.We are seeking a strategic, hands-on post-sales professional who can manage a high-value account portfolio, drive adoption, uncover expansion opportunities, and guide customers through operational and technical workflows. This role requires strong business acumen, consultative communication, and the ability to support customers using ERP-connected systems in complex operating environments.HireNow Disqualifier: Candidates with jumpy or unstable resumes will not be accepted or interviewed. We are prioritizing professionals with consistent tenure, progressive growth, and measurable customer impact.Key Responsibilities • Own a portfolio of approximately 70–100 customer accounts, driving retention, usage growth, payment volume, and expansion opportunities, • Conduct deep discovery sessions to understand customer workflows, operational pain points, and strategic goals, • Lead executive conversations with CFOs, Controllers, Operations leaders, and finance stakeholders through QBRs and ongoing engagement, • Drive adoption of platform capabilities such as automation tools, payment workflows, collections features, and credit-related solutions, • Monitor account health metrics and proactively build action plans to mitigate churn or underutilization risk, • Partner with Product teams to convert customer feedback into actionable enhancements and roadmap insights, • Collaborate cross-functionally with Sales, Implementation, Support, and Product teams to ensure successful outcomes, • Use AI tools, automation workflows, and data insights to improve internal efficiency and customer experience, • Identify expansion opportunities through consultative account planning and workflow optimization Required Qualifications (Highly Important), • 3–5+ years of experience in Customer Success, Account Management, Solutions Engineering, or strategic post-sales roles within a technically complex SaaS environment, • Experience supporting ERP-integrated software or operational systems such as SAP S/4HANA, NetSuite, Workday, or similar platforms, • Proven experience working with non-technical customers in industries such as distribution, wholesale, food service, logistics, hospitality, or blue-collar operations, • Strong executive communication skills with experience leading business reviews and stakeholder conversations, • Ability to explain technical workflows and product capabilities clearly to non-technical audiences, • Discovery-oriented mindset with strong problem-solving and consultative instincts, • Ability to manage a high-volume portfolio while maintaining service quality and growth focus, • Stable employment history with clear progression; candidates with jumpy resumes will not be considered Preferred Qualifications (Strongly Valued), • Experience at Series A–C startups or as an early post-sales hire building customer success processes, • Background in fintech, payments, accounts receivable, automation, or workflow software, • Hospitality, restaurant, food & beverage, or supply chain industry background, • Experience driving product adoption and expansion revenue beyond renewals, • Familiarity with AI tools and automation platforms for workflow efficiency, • Solutions Engineering experience blended with commercial customer ownership, • Strong analytical skills with ability to use account data to prioritize actions HireNow Disqualifiers, • Renewal-heavy CSM backgrounds where 50%+ of role was limited to renewals, • Unable to explain technical concepts clearly to customers, • Multiple consecutive job stints under two years without clear rationale, • No ERP-related software or operational systems exposure, • Base Salary: $96,000 – $128,000, • On-Target Earnings: $120,000 – $160,000+ (flexibility for exceptional candidates), • Additional Compensation: Meaningful equity + full benefits package, • Work Location: Fully Remote (U.S.) | Preference for East Coast Time Zone

Job Description At ITRS, we make society's critical technology work. Our mission is to deliver automated and holistic IT observability solutions that safeguard critical applications and enable innovation. We are the only monitoring and observability platform designed for the most demanding and regulated industries — trusted by 90% of Tier 1 capital markets firms. We believe when our team thrives, so do our customers. With us, you'll find: • A culture that backs you – We're proud to be a Great Place to Work for multiple years in a row due to our inclusive, supportive environment., • Work that matters – Make a real difference with 1,000s of global customers in industries that keep the world running, including 9 out of 10 top investment banks., • Room to grow – Whether you're starting your career or bringing years of experience, we're committed to your development. Just ask our team members who've been excelling here for 10+ years. With headquarters in London and teams across the US, Europe, and Asia, ITRS combines the agility of a high-impact tech business with the stability of a private equity–backed global partner. Scope of role If you’ve worked hands-on with monitoring or observability tools and feel ready for a new direction in your career, this could be a great fit. We are looking for someone who not only understands the technology but also brings a strong personality, builds relationships with ease, and always keeps client value at the centre of what they do. We are looking for a Senior Customer Success Manager to join our New York team at ITRS. This is not a generalist Customer Success role. We are looking for someone with strong technical credibility in monitoring and observability, who can operate confidently in complex enterprise environments and build trusted relationships with both technical and senior business stakeholders. Our customers expect more than strong communication and process discipline. They need someone who understands enterprise operations, hybrid estates, adoption risk, and the practical realities of using monitoring and observability platforms in regulated, business-critical environments. You will be able to connect technical capability to business value, guide customers through adoption and value realisation, and act as a trusted advisor across strategic accounts. This is a hybrid role from our New York office and offers in the region of $130,000 - $160,000 per annum dependant on relative skill set. As a Senior Customer Success Manager, you will: • Build strong relationships with enterprise customers as their advocate, strategic advisor, and trusted partner, • Translate customer goals into adoption, value, and success strategies using ITRS products, • Monitor and analyse customer health, platform usage, and adoption to identify risks and drive proactive interventions, • Work closely with customer stakeholders across engineering, operations, architecture, and leadership teams, • Capture customer feedback and partner with Support, Product, Engineering, and Account Management to improve customer outcomes, • Document customer engagement, risks, actions, outcomes, and opportunities with clear visibility across the account base, • 8+ years in a customer-facing technical role, • Proven experience in Customer Success or Technical Account Management, • Hands-on experience with monitoring and observability platforms, this is essential, • Strong understanding of enterprise-scale environments, including complex hybrid estates spanning on-prem and cloud, • Financial Services experience, ideally within banking, capital markets, trading, payments, or similarly regulated environments, • Strong analytical capability, with experience interpreting usage, health, and adoption metrics, • Excellent communication skills, with the ability to engage credibly from engineers through to executive stakeholders, • The confidence to work independently, proactively, and collaboratively in a growing function It would be beneficial to have: • Experience with ITRS products, such as Geneos, • Experience with platforms such as Dynatrace, AppDynamics, Splunk, Datadog, New Relic, Prometheus, Grafana, Elastic, LogicMonitor, ScienceLogic, Moogsoft, or similar, • Exposure to high-availability or real-time enterprise environments, • Practical understanding of Public Cloud and AI in enterprise operations contexts You are likely to be successful in this role if you can: • Build credibility quickly with technical and senior stakeholders in large enterprise accounts, • Translate monitoring and observability capabilities into practical customer value, • Use health, usage, and adoption data to identify risk early and take action before issues escalate, • Lead value-led conversations that go beyond relationship management and into measurable outcomes, • Operate effectively in complex, regulated, politically nuanced customer environments This role is unlikely to be the right fit if your experience is primarily in: • Generalist SaaS Customer Success without technical product depth, • Purely commercial or quota-carrying sales roles without post-sales ownership, • Customer support roles without enterprise relationship management, • Health Insurance, Vision Plan, and Dental Cover for you and your dependants, • HSA & FSA, • Employee Assistance Programme, • Health Advocate, Talk Space, One Medical, Teladoc, • 401(k), • Commuter benefits, • Remote Hybrid Working, • Enhanced Parental Leave, • Life and AD&D Insurance, • 20 Days Holiday + Public Holidays + 3 days paid volunteering leave, • Referral Bonus, • Buy and Sell Holiday, • Training Reimbursement ITRS is an Equal Opportunity employer and Inclusion is part of our everyday life. We celebrate diversity and pride ourselves on providing an environment where all employees can be their authentic selves and have a voice, allowing everyone to contribute equally. We remain committed to advocating inclusion, diversity, and equality into our ITRS family as we grow and enrich our business. We welcome applications from everyone in the community as we recognise that a diverse workforce is a stronger workforce.

Job Description The Client Director is responsible for managing key client relationships across the US region. This role is critical in ensuring exceptional service, strategic account growth, and long-term client partnerships as we continue to expand our presence in the region. As a senior member of the Client Services team, you will act as a key advisor to the Chief Client Officer (CCO) and regional leadership, while also mentoring and supporting Client Services Managers as we grow out the team. The role requires a strong ability to drive revenue growth through strategic upsell and cross-sell opportunities, refine internal processes, and collaborate closely with internal creative and production teams to ensure seamless project execution. Responsibilities • Manage key client relationships, ensuring exceptional service and strategic account growth., • Provide support and mentor Client Services Managers., • Act as a senior advisor to the CCO and Heads of Client Services on key accounts and client strategies., • Leading Tier 1 accounts and supporting key strategic initiatives., • Driving revenue growth through upsell/cross-sell opportunities., • Serve as the primary point of contact for Tier 1 clients, managing client satisfaction and business outcomes., • Work with the CCO to identify and implement improvements in client care operations., • Partner with internal teams to ensure the successful delivery of client projects. Requirements -Proven experience as a successful relationship manager in a creative or advertising agency -Excellent communication skills to a range of audiences -Ability to build rapport -Time management and planning skills -Ability to multitask and operate in a high pace environment -A positive team player able to build strong collaborative relationships -Strong understanding and experience of Microsoft Office and Google workspace -Experience in customer support is a plus -Familiarity with real estate, architecture or luxury marketing sectors is desirable Benefits • Salary: $100,000 to $120,000 dependent on experience, • Bonus Scheme: based on annual company performance, • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k), • Gym membership, • Fantastic office environment in a nice location

Job Description This is a fantastic opportunity to join Luminance, the pioneer of Legal-Grade™ AI for enterprise. Backed by internationally renowned VCs and named in both the Forbes AI 50 list of ‘Most Promising Private AI Companies in the World’ and Inc. 5000’s ‘Fastest Growing Companies in America’, Luminance is disrupting the legal profession around the globe. We are looking for a Customer Success Manager to help customers successfully adopt and maximize value from Luminance’s enterprise LegalTech platform. This role is ideal for someone who enjoys working in a consultative, outcomes-driven way and who is confident guiding customers through structured onboarding and long-term adoption journeys. As a Customer Success Manager at Luminance, you will partner with legal teams as they evolve their workflows and embrace AI-driven technology. You will play a key role in supporting customers through change, ensuring successful adoption, and helping them realize measurable value from their investment. The successful candidate will combine strong relationship-building skills with analytical thinking and disciplined delivery. You will manage onboarding milestones, align stakeholders, and act as a strategic partner as customers modernize their legal operations. We welcome candidates from Customer Success, Account Management, Project Management, Implementation, or client-facing legal roles including former lawyers who are passionate about technology and contributing to innovation within the legal industry. Responsibilities • Own and manage the post-sales customer experience across Luminance’s product suite, • Lead structured onboarding engagements, ensuring clear milestones, timelines, and stakeholder alignment, • Partner with customers as they adopt AI-driven solutions and modernize their legal workflows, • Guide customers through change management and drive strong user adoption across teams, • Act as the primary point of contact during onboarding and early lifecycle phases, • Build trusted relationships with key stakeholders across legal and business teams, • Partner with Sales, Implementation Specialists, Product, and Support teams to ensure a seamless and effective customer journey, • Monitor customer engagement and proactively address risks and opportunities, • Identify opportunities for account growth, renewals, and expanded product usage, • Advocate for customers internally, representing their feedback and priorities to Product and leadership teams to enhance product development and service delivery, • Deliver product demonstrations, training sessions, and enablement support Requirements • Experience in Customer Success, Account Management, Project Management, Implementation, Implementation Specialist, or a related customer-facing role within B2B SaaS - or experience as a legal professional transitioning into LegalTech, • Demonstrated ability to manage structured onboarding processes or customer-facing projects, • Experience supporting customers through technology adoption or organizational change initiatives, • Strong organizational and project management skills, with the ability to manage timelines and stakeholder expectations, • Experience supporting customers on guided, consultative software platforms (not purely self-serve), • Strong communication and stakeholder-management skills, • Ability to quickly learn and confidently explain advanced product functionality, • Analytical, proactive, and solution-oriented mindset, • Bachelor’s degree or equivalent practical experience Compensation - $75,000 - $80,000 Benefits discretionary bonus per quarter

Who is Copyleaks? We’re dedicated to cultivating secure environments that encourage the sharing of ideas and empower authenticity. Each day, the world’s largest businesses and educational institutes and millions of individuals trust our exclusive AI-powered text analysis to identify potential plagiarism and AI-generated content, provide full transparency around responsible AI adoption, ensure error-free writing, and protect IP and copyright. We’re looking for a dynamic Sr. Customer Success Manager for the Enterprise segment to join our growing Success Team. Reporting to the Vice President of Customer Success and collaborating closely with sales, and the R&D team, you’ll support our customers throughout the post-sales customer journey, responsible for customer retention, growth support and advocacy. About the role: • Main contact for key customers, responsible for the orchestration or execution of customer success deliverables, customer experience, renewal, and growth., • Ensure customers reach their business objectives related to the use of our services by proactively providing customers with change management, process and technology best practices., • Develop and maintain stakeholder relationships with the customer’s IT and business leadership and decision-makers within customer organizations, from project team to senior/executive management., • Develop and expand relationships with decision making stakeholders and project teams to understand and help deliver business value., • Create and execute engagement plans to identify and mitigate risks to customer retention and growth., • Drive a highly effective renewal process and ensure growth opportunities are identified and shared with the sales team., • Be the internal voice of the customer, influencing product road map and how we operate., • Be an integral part of how we grow and develop our Customer Success strategy. Identify opportunities for how we work to effectively and efficiently engage with customers and help build scalable and repeatable processes and programs. Key skills: • Consultative engagement skills with emphasis on problem solving and communication, • Change management and communication experience in driving systems business value and adoption, • Strong commercial skills and awareness, • AI-augmented productivity skills to deliver work efficiently but more importantly with high impact, • Internal cross team collaboration, • Relationship building across customers’ hierarchies and functions, • Thriving in an evolving scale-up environment, desire to be part of building and growing an AI company, • Working knowledge across countries and cultures is a strong benefit Qualifications • 5+ years of experience in Customer Success, Account Management, or similar client-facing roles within B2B SaaS, • Proven ability to drive customer retention, renewals, and expansion within enterprise accounts, • Strong stakeholder management skills, with experience engaging both technical teams and executive leadership, • Demonstrated consultative approach and commercial acumen, including identifying growth opportunities and mitigating churn risk, • Ability to commute 3x per week to the Flatiron office (Manhattan, NY)

Job Description YOOBIC is the leading AI powered frontline employee experience platform. While most tech companies build for desk based teams, we build the operating system for the deskless workforce. The 80 percent of global employees who power retail and hospitality. Our mobile first platform helps frontline teams communicate, learn, and execute better every day. By combining operational data, Predictive Analytics, and AI, we help the world’s biggest brands turn frontline execution into a competitive advantage. Trusted by 300 plus global brands including Michaels, Mattress Firm and National Vision. YOOBIC is scaling fast. Backed by a 50 million dollar Series C and investors including Highland Europe, Felix Capital, and Insight Partners, we are building the future of frontline work. As a Customer Success Manager at YOOBIC, you own the long term success of some of our most strategic clients. You are accountable for adoption, value realization, and retention. You act as a trusted advisor to senior stakeholders and a strong internal voice for the customer. Why This Is Your Next Career Move * Strategic Ownership. You do not just manage relationships. You shape strategy, influence outcomes, and drive long term success for complex enterprise clients Executive Exposure. * You partner with senior client stakeholders and lead high stakes QBRs focused on value, ROI, and operational impact. * Business Impact. Your work directly affects customer retention, expansion, and YOOBIC’s growth across key accounts. What You’ll Achieve * Own Strategic Client Relationships. Manage and grow relationships with senior stakeholders across YOOBIC’s largest and most complex clients. * Drive Adoption and Value. Ensure customers fully adopt the platform and realise measurable business outcomes. * Lead Executive Reviews. Run Quarterly Business Reviews and Operational Reviews that align YOOBIC to client objectives and long term strategy. * Act as a Trusted Advisor. Guide clients on best practice, operating models, and change management to maximise value. * Spot Risk and Opportunity Early. Identify potential challenges, unblock issues, and surface opportunities to improve performance and efficiency. * Use Data to Influence Decisions. Leverage YOOBIC data, KPIs, and client metrics to support decision making and prove impact. * Partner Cross Functionally. Work closely with Sales, Account Management, Product, and Support to deliver a joined up customer experience. * Influence Product Direction. Partner with Product teams to feed market insight and client needs into the product roadmap. * Raise the Bar on Customer Success. Share best practices globally and help evolve how we operate as a Customer Success organisation. Who You Are * The Strategic CSM. You have strong experience in Customer Success, Client Relationship Management, or Consulting within B2B SaaS, ideally with enterprise or strategic clients. * Or the Retail Expert. You bring deep experience from retail operations, VM, or frontline communications and know how stores really work. * The Relationship Builder. You are confident, client facing, and comfortable managing senior stakeholders. * The Data Led Thinker. You use data, KPIs, and insights to guide conversations and influence outcomes. * The Owner. You take initiative, move fast, and feel accountable for results. * The Problem Solver. You thrive in complexity, adapt quickly, and find solutions in ambiguous situations. * The Operator. You prioritise well, manage competing demands, and stay organised. * Based in NY * Bonus Points: Previous experience with YOOBIC or similar frontline platforms. What we offer... * Hybrid working in NY * 20 days PTO + 8 public holidays (plus 3 floating holidays to choose from) * Medical cover and EAP (Employee Assistance Program) * Company covered Life insurance coverage * Company covered long term disability coverage * An amazing 401k contribution - We contribute even if you don’t! * ADP discounts for a whole host of items (including electronics, Childcare, travel, etc…) * Free online HIIT sessions + gym discounts The base salary range for this position is $135,000–$150,000 per year. This represents our good faith estimate of the compensation at the time of posting. Final compensation will be determined based on experience, skills, and location.

The Associate Talent Manager role is a “stepping stone” role intended to teach incoming Talent Managers the nuts and bolts of the position and the relationship between talent and the firm. The position is meant for an individual who is passionate about building their career while helping provide direction to talent who are also building their careers. The tasks associated with this role develop an understanding of communication flow, negotiation tactics, recruitment, relationship management and retention, and end-to-end campaign management. QUALIFICATIONS: • Social Media savvy, • Passionate about the Influencer industry, • Polished communication skills, • Self-starter, motivated by financial growth, • Likable people person with above-average relationship-building skills, • Ability to work independently, track record of exceeding expectations with little supervision, • 1-2 years in this position, • College degree preferred, • Professional references required WEEKLY TASKS: • Support and conduct the campaign coordination process using the G&B CC process (from the contract to the wrap of the campaign) for the managers you are assigned to, • Complete all calendar related tasks for the managers you are assigned to, • Collect and send influencer content and analytics for the managers you are assigned to, • Organize inbox to maximize understanding of daily workflow and monitor inbound deals from Influencer talent once you begin to build your team, • Organized by Influencer, • Vet incoming projects (gifting, paid, event, non-opportunity), • Qualify programs with each Influencer (interested / not interested). If interested:, • Schedule / RSVP events for the Influencers, • Arrange gifts for Influencers when needed, • Respond to paid project opportunities, letting the client know the Influencer is interested and requesting details / budget, • Weekly shadowing of Sr. Talent Managers, • Attend weekly team meetings and scheduled trainings, • Introduction of the Business Development (BD) process, • Concept of BD Blocks (shadow talent manager), • Gather wishlists from talent, • Send outbound emails for the entire roster, • Shadow Weekly / Monthly business dev meetings with Influencers/Managers RECRUITMENT Work with The Director of Talent and The Associate Director of Talent to assist in recruitment for your own team and the greater roster including types of talent to source, where to find talent from sourcing and creating talent ideas / potential recruitment lists from Instagram, TikTok and YouTube (primary) COMPENSATION • Base salary, • Eligible for Recruitment / Referral Bonuses, • Health insurance eligible after 90 days, • Eligible for commission after one year in the role

Job Description About Prevail Legal A well-funded startup founded in San Francisco, our workforce includes a diverse collection of individuals located across the country. Our first-of-its-kind platform combines secure video conferencing with a collection of intuitive tools developed for conducting remote, in-person, and hybrid legal proceedings. By maintaining a dynamic work environment where employees collaborate and grow, we aim to modernize and transform the processes involved in court reporting, testimony management, trial preparation, use of video evidence, and more. Join us in disrupting the legal industry and beyond while working alongside our talented team! About the Position: Prevail Legal is a leading legal technology company transforming how law firms manage depositions and litigation support through AI-assisted court reporting, real-time transcription, and streamlined deposition management. As a Customer Success Manager, you will serve as the primary relationship owner for a portfolio of law firm clients — ensuring they receive an exceptional, white-glove experience from onboarding through every session. This role sits at the intersection of client relations, session operations, and cross-functional coordination. You will act as the voice of the client internally and as a trusted advisor externally, with a direct impact on retention, expansion, and the overall Prevail client experience. Role Type: Full-Time Remote – U.S. Based Key Responsibilities: Client Relationship Management • Own a portfolio of law firm client relationships, serving as the primary point of contact throughout the client lifecycle, • Lead client onboarding, ensuring smooth adoption of Prevail's platform, workflows, and service standards, • Conduct regular business reviews and proactive check-ins to surface needs, address concerns, and identify growth opportunities, • Coordinate deposition session logistics in collaboration with the Operations team, ensuring all resources are confirmed and coverage is airtight, • Monitor session delivery in real time; escalate and resolve issues related to court reporters, videographers, interpreters, and support, • Step in as needed to assign resources, confirm coverage, or resolve job-related conflicts to protect client experience, • Partner with Operations, Sales, and the Transcript/Certification teams to ensure seamless coordination across the client journey, • Surface client feedback and recurring issues to internal stakeholders, advocating for product and process improvements, • Collaborate with the Dev team to communicate client-facing feature requests and platform updates, • Uphold and enforce Prevail's quality standards for all service partners including court reporters, videographers, and interpreters, • Identify performance trends and escalate service partner concerns through the appropriate channels, • Ensure compliance with client-specific preferences, transcript formatting standards, and SLA commitments QUALIFICATIONS Required: • 3+ years of experience in customer success, account management, or client services — preferably in legal, court reporting, or litigation support, • Demonstrated ability to manage multiple client relationships simultaneously in a fast-paced, deadline-driven environment, • Strong written and verbal communication skills with a professional, client-first presence, • Proven track record of problem-solving under pressure and resolving operational issues quickly and effectively, • Experience with legal technology platforms, deposition management systems, and court reporting operations, • Familiarity with litigation support workflows including resources allocation and assignment, transcript certification, videography, and remote deposition technology, • Exposure to tools such as Reporter Base, CRM platforms, or case management software, • Comprehensive benefits plan including medical, dental, vision, 401(k), life insurance, and short-term disability, • Five weeks of PTO, all Federal Holidays, and Parental Leave, • Generous continued education allowance, • Employee stock option plan, • Remote-first environment, • The pay range for this salary position is $65,000 - 70,000/yr. However, the pay offered may vary depending on job-related knowledge, skills, and experience. Prevail Legal reserves the right to modify this job description to meet business needs. We can only hire US Citizens and cannot provide H1B Visa sponsorship. Prevail Legal is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or veteran status. We are proud to be an equal-opportunity workplace.

Position Overview: A member of the executive team, the Chief Program Officer (“CPO”) is a senior executive tasked with overseeing the strategic and day-to-day direction of Hot Bread Kitchen’s programs. The CPO leads all program innovation, design, implementation and impact measurement, while providing motivational and inspirational leadership to all organizational staff, with a focus on the program team. A seasoned leader with a steady, objective presence and a commitment to continuous improvement, the ideal candidate thrives on analyzing complex information and ensuring processes are optimized for accuracy and efficiency, while also taking ownership, being results-driven, and delivering impact. At a pivotal moment of organizational growth, the CPO will play a critical role in strengthening operational infrastructure, building scalable systems, and ensuring that programs are delivered with clarity, consistency, and measurable impact. This leader will balance strategic execution with operational excellence—translating vision into disciplined workplans, clear priorities, and sustainable processes across a complex portfolio of programs. Equally important, the CPO will also be an exceptional people leader who centers staff development, trust-building and team cohesion – co-creating solutions with staff and grounding decisions in the lived experiences of the organization’s members. The CPO will ensure that growth and innovation are built in partnership with and through the strength of the existing team. As a senior executive, the CPO is a lead participant in the organization’s strategic planning and decision-making and helps to ensure that program strategy and delivery advance the overall mission and direction of the agency. The CPO reports directly to the Chief Executive Officer (“CEO”) and oversees five direct reports and a total team that is currently comprised of 40+ staff members working 9AM-10PM nearly daily, and delivering: (1) workforce development; (2) small business development; (3) community and member engagement; and (4) program evaluation, training, and innovation. This role requires a highly autonomous, experienced leader who can quickly assess organizational needs, implement improvements, and operate effectively in a fast-paced, high-expectation environment. The CPO will also engage the Board of Directors under the direction of the CEO, providing reports at Board meetings and serving as the staff liaison to the Program Committee, and will engage with advisory boards in various capacities. Key Responsibilities: Leadership and Program Strategy: • Act as a thought partner to the CEO on all aspects of organizational strategy and day-to-day operations, including but not limited to the organization’s programs., • Act as a trusted and effective partner to the CEO in a fast-paced, highly collaborative environment—offering data-driven recommendations, helping to prioritize competing demands, and challenging thoughtfully, constructively as needed to ensure focus and maximize impact., • As a member of the executive team, provide holistic strategic and operational oversight to the organization and its employees., • Partner closely with the Chief Financial & Operating Officer (CFOO) as a key collaborator, aligning program strategy with operational planning, budgeting, and infrastructure to support sustainable growth., • Co-own organizational priority-setting, long-term planning, and execution with executive team peers, ensuring alignment across functions., • In partnership with all senior leadership, play a lead role in the overall development, strategic planning, service delivery, and management of Hot Bread Kitchen’s programs., • Translate organizational strategy into clear, actional workplans, and KPIs, ensuring alignment across programs and accountability for results., • Directly supervise key program areas, working closely with senior program staff to build their skills and confidence so that they can develop and deliver impactful, relevant, and innovative programming., • Establish annual program and staff goals and objectives and track results against these goals as well as accountability protocols, ensuring that the expectations of funders, partners, constituents, clients, and other stakeholders are consistently met., • Drive clarity and discipline to prioritization, ensuring teams are focused on the highest impact work and reducing unnecessary burden and inefficiencies across the organization., • Oversee effective program operations, including maintaining up to date program policies, protocols, and processes that ensure equity and safety during service delivery., • Lead efforts to streamline and strengthen core operational processes, improving efficiency, consistency, and scalability across all programs., • Ensure sufficient risk mitigation within, and adequate staffing of, all programs, across all sites and hours of operations; lead, or appropriately delegate, the response to any program-related emergencies., • Alongside the executive and senior team, serve as an internal and external spokesperson and bridge-builder on Hot Bread Kitchen’s programs and systems change work., • Partner with external stakeholders, including funders and donors, to clearly articulate program strategy, outcomes, and impact. Evaluation, Impact Analysis, and Innovation: • Consistently explore opportunities for program expansion and innovation by staying abreast of key workforce and small business development trends and issues. Identify and incubate new program opportunities driven by program data and through external trends and issues., • Ensure timely data collection and reporting so that all staff have one source of data, • Analyze, assess, and continuously improve programs based on data collected and implement corrective measures if needed., • Use data and cost-benefit analysis to inform decision-making, prioritization, and resource allocation., • Oversee artificial intelligence innovation at the organization. Team Leadership and Management: • Serve as an exceptional people manager who builds trust, cohesion, and strong relationships across a diverse, highly talented team of 40+ staff., • Lead a high-functioning Program Leadership Team (PLT), establishing consistent management structures such as weekly leadership meetings, shared planning templates, and prioritization tools that drive alignment, accountability, and cross-team visibility., • Create a culture where staff feel heard, valued, and empowered—actively engaging team members in shaping strategy and decision-making., • Determine staffing plans to achieve program goals and objectives and participate in hiring decisions for new program staff, ensuring alignment with Hot Bread Kitchen’s core competencies and values, • Identify skills gaps and needs and ensure training opportunities that will develop program staff capacity to deliver impactful programming., • Organize program staff offsites to develop team cohesion and connection with another and the work. Fundraising and Fiscal Management: • Partner with the Chief Advancement Officer and Vice President of Development, supporting fundraising efforts, including grant concept development, writing, reporting, and meetings with funders, government agencies, and other stakeholders., • Effectively translate program outcomes and impact into compelling, data-driven narratives for funders and external stakeholders., • Partner with the CFOO and members of the program senior team to prepare an annual program budget and manage effectively within this budget. The Leader: Qualifications and Experience: • Has a deep passion for Hot Bread Kitchen's mission and vision to advance economic mobility utilizing New York City's vibrant food industry., • At least 8 years of senior management experience overseeing a team or department that includes managers of managers, preferably from a nonprofit organization focused on workforce development, with the ability to lead program and data metrics functions., • Experience leading complex program operations at scale (40+ staff), with a track record of improving systems, processes, and team effectiveness., • Excellence in organizational management with the ability to coach senior-level staff to manage and develop high-performance teams and implement program strategies., • Exceptional collaboration and people management skills, with a demonstrated ability to build trust; develop strong relationships; work effectively with diverse communication styles; and create cohesive, high-performing teams., • Analytic and decisive decision maker with the ability to prioritize and communicate to staff key objectives and tactics necessary to achieve organizational goals., • Unwavering commitment to quality programs and data-driven program evaluation., • Experience building or strengthening program evaluation frameworks, including KPIs, impact measurement, and workforce development outcomes., • Exceptional written and verbal communication skills; a persuasive and passionate communicator with strong public speaking skills., • Action-oriented, entrepreneurial, flexible, and innovative approach to operational management., • Demonstrated “roll-up-your-sleeves” approach and willingness to deeply engage in program work and understand frontline realities., • Deep curiosity, humility, relationship-builder, integrity, positive attitude, mission-driven, and self-directed., • A commitment to the values of diversity, equity, inclusion, and belonging and passion for social justice and the organization’s greater mission., • Strong preference for candidates with Salesforce experience; familiarity with the food/hospitality industry and/or social enterprise models is highly desirable. Location: • Hot Bread Kitchen’s headquarters is located at 75 9th Ave., Suite 0610, New York, NY 10011, however programming takes place in other locations throughout New York City. This role is in-person with flexibility for hybrid when possible., • Requires occasional travel (3-4 times per year) and regular availability for evening events.

Job DescriptionDescription: About Us At Biz2Credit, we seek individuals who are eager to join a dynamic and innovative fintech company on a mission to transform the lending landscape for small businesses. Our values of Collaboration, Responsibility, Empowerment, Disruption, Innovation, and Trust guide everything we do, and our purpose of helping small businesses succeed drives us forward. As a company, we believe that with the right tools and support, small business owners can achieve their dreams, and we're here to make that happen. That's why we're dedicated to developing cutting-edge solutions. One of them is our Biz2X platform, a fully configurable SaaS solution that leverages artificial intelligence and machine learning to make lending more efficient, effective, and accessible. But we're more than just another FinTech company. We're a team of individuals who bring their unique personalities, backgrounds, and experiences to work every day. We believe that diversity makes us stronger, and that's why we value a culture that is inclusive and supportive. We're looking for people who are excited about the opportunity to make a difference, who want to work in an environment that is both challenging and fun, and who are eager to bring their whole selves to work. So, if you're someone who is eager to join a company that is making a real impact, who values a positive and inclusive workplace culture, and who is ready to be a part of a team that is changing the lending landscape, we want to hear from you. Come join us and be a part of something truly special at Biz2Credit. About the Role We are seeking a Partnership & Client Success Manager who blends operational strength, relationship management, and fintech industry knowledge. This person will work closely with our Head of Partnerships to scale our embedded lending ecosystem, improve partner activation, drive revenue, and ensure integrated partners (SaaS, Payroll, and Banks) have a seamless experience. This is a hands-on, analytical, process-driven role — ideal for someone who understands the mechanics of SMB lending, partner integrations, and the day-to-day realities of managing high-value B2B partnerships. Key Responsibilities Partnership Operations & Optimization • Own the operational performance of key partnerships, • Analyze the partnership funnel end-to-end: lead flow, conversion, partner engagement, and revenue impact, • Identify bottlenecks and implement process improvements within embedded workflows to increase throughput and partner-driven loan volume, • Collaborate with Product, Marketing, and Sales Ops to streamline workflows and partner integrations, • Serve as the primary operational contact for partner teams, • Ensure partners understand Biz2Credit’s products, processes, and value proposition, • Manage onboarding, training, and ongoing enablement for partner-facing teams, • Monitor partner satisfaction and proactively address issues before they escalate, • Work with the Strategic Partnerships Lead to identify upsell, cross-sell, and expansion opportunities, • Support new partnership launches with operational readiness and execution, • Provide insights and recommendations to leadership on partnership performance and growth opportunities, • Participate in quarterly business reviews with partnersRequirements:, • 5+ years in client success, partnership success, or partner operations, • Fintech, lending, SMB financing, or financial services experience required, • Strong understanding of lending workflows, lead funnels, and conversion metrics, • Experience working with payroll providers, accounting platforms, or B2B SaaS ecosystems is a plus, • Proven ability to manage complex partner relationships and drive operational improvements, • Analytical mindset with experience using CRM, dashboards, and reporting tools, • Excellent communication, cross-functional collaboration, and problem-solving skills, • Increased partner-driven loan volume and revenue, • Higher partner activation and engagement rates, • A cleaner, more predictable partnership funnel, • Stronger partner satisfaction and retention $120k- $135k

Role Overview This dual role is based in CIB US and reports to the Head of Corporate Security in the US. It combines leadership of Identity and Access Management (IAM) with oversight of Physical Security strategy across BBVA CIB USA operations. Identity and Access Management (IAM) The IAM Senior Manager is responsible for defining, establishing, maintaining, and governing identities and access across the organization. This includes assessing business access requirements and ensuring that access to systems and applications is provisioned, maintained, and revoked in accordance with robust security principles, engineering standards, and corporate governance frameworks. The role works closely with IT, cybersecurity operations and incident response, business units, and third-party partners. It drives identity provisioning, access governance, and the implementation of Single Sign-On (SSO) and Multi-Factor Authentication (MFA), ensuring alignment with corporate standards for user and privileged access. Physical Security In parallel, the role sets the strategy and drives execution of a risk-based physical security program for BBVA CIB USA across offices in New York, Houston, and Miami. As BBVA operates as a tenant, this responsibility is delivered through strong coordination with building management and external security providers, ensuring the protection of people, facilities, and material nonpublic information (MNPI), while supporting business operations in trading floors and other mission-critical environments. Responsibilities include defining policies, governance, and technology decisions; leading incident preparedness and response; and overseeing coordination with landlord-managed guard services and other third-party providers. The role ensures transparent reporting to senior management and relevant Security and Risk Committees. Performance will be measured through risk reduction, system reliability, operational excellence, and regulatory readiness, including: • Incident rate reduction, • Effective security coverage through third-party providers, • Premises and building uptime, • Credential issuance SLAs, • Audit action closure Leadership & Strategic Alignment This role requires a strong risk management strategist profile, with a deep understanding of physical security, identity security, business operations, and the evolving threat landscape across both physical and digital domains. It acts as a key liaison across identity security, physical security, business continuity, and regulatory compliance, in close coordination with cybersecurity, IT, risk management, and external stakeholders such as building management. Identity and Access Management Duties • Lead the implementation of Corporate Governance for User Access Management across all business systems within the scope of BBVA CIB US., • Drive the implementation of the Privileged Access Management (PAM) program, ensuring full alignment with corporate governance standards for the management of privileged access., • Act as a key liaison between local engineering teams and the CIB Corporate Identity Security function, including the Profiling Office, RPA, and Authorizations units., • Lead and develop the IAM function across governance, policies, and technology solutions, including Single Sign-On (SSO), directories, certificates, Multi-Factor Authentication (MFA), and privileged account management., • Oversee periodic access reviews and certification processes to ensure appropriate access to business systems and unstructured data., • Manage user access across internal systems and external entities, coordinating with local and global security and IT operations to ensure effective end-to-end access lifecycle management (provisioning, modification, and deprovisioning)., • Deliver IAM projects on time and within budget, ensuring alignment with business and security objectives., • Implement authentication, authorization, and federation capabilities with the BBVA Identity Provider to enable seamless SSO and MFA across business systems., • Partner with business units to understand access requirements and provide IAM solutions that align with operational needs and security standards., • Lead the adoption and implementation of BBVA corporate Key Management policies, procedures, and governance frameworks across BBVA CIB US., • Define and enforce roles, responsibilities, and separation of duties for key custodians, approvers, and operational teams consistent with corporate governance., • Establish and maintain formal key lifecycle processes (generation, distribution, storage, rotation, revocation, backup/escrow, compromise handling, and secure destruction) that adhere to corporate requirements., • Maintain an authoritative inventory and classification of cryptographic keys and certificates for CIB US, applying corporate classification, retention and protection rules. Strategy & Governance • Define the enterprise physical security strategy, standards, and policies aligned to business risk, • Maintain a multi-year maturity roadmap, KPIs, and quarterly reporting to leadership and the Risk Committee., • Develop and maintain comprehensive emergency response plans for a wide range of scenarios. This includes conducting regular drills and training staff to ensure a quick and orderly response. Establish emergency response protocols for fires, evacuations, physical threats, or violent attacks. Incident Response & Resilience • Perform site risk assessments and reviews; prioritize mitigations., • Work with HR and Legal to run threat intel, workplace violence, and insider risk playbooks., • Guaranty the protection of MNPI in restricted areas via zoning and enhanced controls., • Lead 24×7 operations control; oversee CCTV/VMS, alarms, visitor management, badging and keys/locks., • Implement and oversee access control systems, including biometric technology and the CCTV surveillance network.. Supervise the protection of critical facilities, including server rooms, sensitive records, and restricted areas. Design and implement office security plans covering access controls, CCTV surveillance, visitor management, and intrusion prevention measures., • Implement mailroom screening, restricted areas, event security, executive protection by risk, and travel security., • Coordinate with landlords to enforce building standards and post orders. Work closely with building administration to align the firm’s security protocols with those of the property, including evacuation plans, fire drills, and response to external threats., • Train employees in basic protocols: access control, physical data security, emergency response behavior, and conduct regular evacuation drills and response plan trainings, • Integrate with BCP/DR; conduct after-action reviews and remediate findings. Audit • Ensure adherence to the BBVA Security guidelines, and applicable building/occupancy codes., • Coordinate internal/external audits and address sector-specific regulatory expectations. Investigation and Liaison with Law Enforcement • Stay ahead of potential threats by actively monitoring criminal, terrorist, or activist risks that could impact the firm. Provide periodic reports to the Risk Committee or senior management on incidents, vulnerabilities, and required improvements., • Internal Investigations: Coordinate with the compliance function to ensure that security measures align with international and regulatory standards, and lead or supervise investigations into security incidents such as thefts, threats, or policy violations., • Liaison with Security Agencies: Serve as the primary point of contact with local, state, and federal security agencies, including the New York Police Department (NYPD) and the FBI. This relationship is critical for information sharing and coordinated response during emergencies. Coordinate as well with private security vendors and local authorities (NYPD, FBI in the case of major risks). Qualifications and Experience • 7+ years related experience, • 3+ leading multi-site programs in the U.S., • Experience in security administration, with 3-plus years’ technical hands-on IAM practitioner., • Experience administering IAM systems and access controls aligning with security governance fundamentals, • Financial services or mission-critical environment experience., • Proficiency with Security system design, business continuity, vendor management, and metrics., • Strong written and oral communication skills across varying levels of the organization., • Demonstrated experience in analysis of risks/intelligence/threats, • Demonstrated experience in coordinating operations and interchange of information with public institutions, such Police, Defense, international Intelligence Agencies, • Familiar with one or more regulatory requirements and laws such as, but not limited to, 23 NYCRR part 500, FFIEC, SOX, GDPR, CCPA, Regulation S-P, GLBA . Additionally, experience in one or more of the following is required: ISO 27001, NIST CSF, or the AI Risk Management Framework., • Languages : English , Spanish a plus Certification Requirements • Preferred certifications as Director/Deputy/Responsible of Security or equivalent certifications, • One or more of the following is preferred but not required : CPP , CISSP , CISM All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. With respect to this position in our New York Office, the expected base salary ranges from $180,000 to $195,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. In addition to salary and a generous employee benefits package, successful candidates are eligible to receive a discretionary bonus. *Employment eligibility to work with BBVA in the U.S. is required as the company will not pursue visa sponsorship for these positions

Job Description Who We Are: Ordergroove is a dynamic, fast-paced environment where you will be involved in building something of real value from the ground up. We're looking for bright, talented people who are excited about innovation, growth, and the exciting world of Relationship Commerce. If you're motivated by a desire to solve problems and deliver groundbreaking insights and solutions you'll fit in perfectly! About the Role: Working on the Customer Success Team requires a passion for building solid client relationships and becoming our customers' most valuable partner. We are a close-knit team that takes pride in our work and loves working together. We are customer-obsessed and are willing to go the extra mile for our merchants. The Sr. Customer Success Manager owns the post-sales experience and works directly with our customers to understand their business and partner with them to ensure their success. You'll manage a portfolio in the $3M–$7M+ ARR range, partnering with sophisticated enterprise brands where you'll build and maintain relationships with senior leaders across their organization. As a Sr. Customer Success Manager, you will use your consultative and relationship-building skills to deliver strategic recommendations, best practices, and expertise to our clients. Are you ready to join us? What You Will Do: • Own a highly strategic $3M–$7M+ ARR book of business and drive retention, growth, and strategic outcomes across a portfolio of enterprise accounts, • Develop a deep understanding of your customers' businesses, including their objectives and success criteria for a relationship commerce program and how it fits into their long-term and short-term goals, • Take full ownership of your portfolio's health and results: anticipate blockers, drive action across internal and external stakeholders, and hold yourself accountable to outcomes, not just activities, • Build and maintain trusted relationships with senior stakeholders, including VP and C-suite leaders (CTO, CMO, CFO, COO), and navigate complex organizational landscapes with confidence, • Understand your customer's organizational landscape, identify key stakeholders, and build solid relationships with client operating partners, • Anticipate customer needs, identify key activities needed to push results, recognize interdependencies, and develop and manage project plans to ensure delivery of timely, high-quality customer programs and excellent customer service, • Educate customers on best practices and advise on strategies and tactics to steer relationship commerce program KPIs and exceed their business objectives, • Conduct comprehensive business reviews that demonstrate a deep understanding of your customer's subscription program goals and results and provide data-backed recommendations that will maximize program results, • Leverage scalable tools for asynchronous customer engagement in addition to leading effective dynamic customer meetings, remote and occasionally on-site, • Participate in and provide guidance for innovative cross-functional projects for your customer, • Support internal team members and share best practices to ensure that Customer Success team goals are met About You: • 6+ years of customer management, account management, or vendor management experience, ideally with time spent in SaaS, retail-tech, or mar-tech, • Experience owning a $3M–$7M+ ARR book of business, or a clear track record of managing portfolios of comparable scale and complexity, • Enterprise experience working for or with large, recognizable brands (think Amazon, Expedia, or similar); technology and SaaS companies in the e-commerce space are a strong plus, • Demonstrated ability to build and maintain relationships with senior executives, including VP and C-suite leaders (CTO, CMO, CFO, COO); experience doesn't need to be as the primary point of contact, but you should be able to point to meaningful exposure at that level, • Experience project managing complex initiatives and campaigns from inception to launch to evaluation and optimization, • Outstanding communication, interpersonal, and presentation skills, including communicating with executives, distilling complex data into clear narratives, navigating hard conversations with confidence, and commanding a room, • Experience in web-based business or retail industry experience that includes e-commerce on major platforms such as Shopify, Salesforce, BigCommerce, and Magento, • Prior experience working for or with agencies in the digital space, • Desire to go beyond the basics and bring new ideas and thinking to Ordergroove and our clients, • Optimistic, able to face challenging problems with enthusiasm, with a willingness to roll up your sleeves to get the job done, • Ability to manage competing priorities in a fast-paced environment, • Excellent work ethic, team player, resourceful, and a positive can-do outlook, • Advanced skills in Google Suite, • Effectiveness in leveraging AI tools to drive business outcomes and increase company efficiency., • BS / BA degree required If you don't meet 100% of the qualifications outlined above - that's okay, nobody's perfect! We encourage you to apply. About Ordergroove: Ordergroove powers recurring revenue for the world's largest and most innovative retailers including L'Oreal, Dollar Shave Club, La Colombe Coffee, Bonafide Health, BarkBox, and more. As a direct result, more than 11% of adult Americans have a subscription powered by Ordergroove. Our technology makes seamless, one-of-a-kind subscriber and membership experiences possible to turn one-time transactions into profitable recurring customer relationships. Ordergroove's powerful platform empowers merchants with highly customizable options such as flexible promotions, bundling, and analytics to bolster their bottom line while making customers' lives easier. We recently achieved a milestone year with 152% year-over-year new business growth and were rated best-in-class subscription technology by CB Insights and eCommerce Platform of the Year by RetailTech Breakthrough Awards. Our company values celebrate collaboration, different perspectives, and curiosity with the goal of getting to the right answer, no matter who came up with it. At Ordergroove we are committed to creating a welcoming and supportive environment for all people. We encourage people with different backgrounds and experiences to join our growing team so that we gain different perspectives and build the best team possible. We demand the best of ourselves and each other and never miss an opportunity to celebrate our successes. With a fully flexible work from anywhere culture, staying connected and supporting each other are always top of mind. We build our tight-knit community through small group events like trivia night, cooking classes, and book clubs. We encourage cross-functional relationships through virtual coffees and we stay close to the business through weekly team updates and quarterly all-hands meetings. At Ordergroove, we focus on flexibility and empowering our team to make the right decisions for themselves. We have flexible PTO, a totally remote (anywhere in the US) workforce, and an annual personal development budget that you use for what matters to you (wellness, career development, productivity at home, etc). And of course, that is on top of the basics like competitive compensation (including stock options) and incredible, affordable benefits. Come join our amazing team while we enable the fastest-growing segment of commerce that makes life easier for millions of consumers every day! At Ordergroove, we want to hire, develop, and retain the best talent, making Ordergroove a top destination to grow your career. The pay transparency law is a way of narrowing the gender pay gap and fostering an engaged and positive working environment. It is also a way to share what we think is a reasonable, equitable, and competitive compensation structure for the roles on our team. The total compensation range for this role starts at $112K base + 20% bonus and equity.

InMobi Advertising is a global technology leader helping marketers win the moments that matter. Our advertising platform reaches over 2 billion people across 150+ countries and turns real-time context into business outcomes, delivering results grounded in privacy-first principles. Trusted by 30,000+ brands and leading publishers, InMobi is where intelligence, creativity, and accountability converge. By combining lock screens, apps, TVs, and the open web with AI and machine learning, we deliver receptive attention, precise personalization, and measurable impact. Through Glance AI, we are shaping AI Commerce, reimagining the future of e-commerce with inspiration-led discovery and shopping. Designed to seamlessly integrate into everyday consumer technology, Glance AI transforms every screen into a gateway for instant, personal, and joyful discovery. Spanning diverse categories such as fashion, beauty, travel, accessories, home décor, pets, and beyond, Glance AI delivers deeply personalized shopping experiences. With rich first-party data and unparalleled consumer access, it harnesses InMobi’s global scale, insights, and targeting capabilities to create high-impact, performance-driven shopping journeys for brands worldwide. Recognized as a Great Place to Work, and by MIT Technology Review, Fast Company’s Top 10 Innovators, and more, InMobi is a workplace where bold ideas create global impact. Backed by investors including SoftBank, Kleiner Perkins, and Sherpalo Ventures, InMobi has offices across San Mateo, New York, London, Singapore, Tokyo, Seoul, Jakarta, Bengaluru, and beyond. At InMobi Advertising, you’ll have the opportunity to shape how billions of users connect with content, commerce, and brands worldwide. To learn more, visit ___ Overview of the role: As the Senior Publisher Development Manager, you will be responsible for identifying, closing, and maintaining relationships with key publishers and developers across North America. You will build a network of relationships in the region to structure and close high-impact partnerships that contribute advertising inventory to our network. You will work collaboratively with the Supply and Demand teams to ensure that your North America portfolio scales and achieves its revenue potential. The position entails a high level of competency in sales, a deep knowledge of digital advertising, and an appreciation of account management, digital ad products, and yield management. In this role, you will also be directly responsible for driving the growth of our omnichannel business across in-app, web, and connected TV (CTV) environments. You will expand our supply footprint and develop strategies that optimize performance, yield, and monetization across all channels. This role is onsite in our New York City office. Some travel within the U.S. is required to engage with clients and retail partners. The impact you'll make: You are a dynamic and entrepreneurial leader who thrives on building meaningful partnerships and driving mutual success. Passionate about the digital advertising ecosystem, you combine strategic vision with a hands-on approach to business development. You’re motivated by creating long-term, trusted relationships with publishers and delivering solutions that drive measurable value and growth for their businesses. You lead with influence, collaboration, and a relentless focus on achieving win-win outcomes that support both our partners’ success and InMobi’s market leadership. In this role, you will: • Identify, negotiate, and close high-impact partnerships with key publishers and developers across North America, expanding our omnichannel footprint across in-app, web, and CTV., • Own the full sales cycle — from sourcing and pitching to negotiating and signing new publisher deals., • Monitor the evolving ad tech landscape and actively track emerging industry trends to anticipate shifts, spot opportunities early, and ensure our strategy remains ahead of the curve., • Own and develop your sales pipeline end-to-end, including prospecting, qualification, deal closure, and ongoing account expansion., • Collaborate with internal teams (Product, Operations, Marketing, Customer Success, Sales, etc.) to ensure smooth integrations and sustained partner success., • Collate and interpret partner feedback to support ongoing product improvements and enhancements., • Represent InMobi at industry events, effectively pitching and elevating the InMobi value proposition., • Work closely with the Sales team to ensure inventory is aligned with specific advertiser requirements. The experience we need: • 5+ years of Business Development experience within the ad tech ecosystem, working directly with mainstream web, in-app, and CTV publishers, with demonstrated impact in publisher acquisition and partnership growth., • A strong understanding of the digital advertising landscape, including marketplace dynamics, publisher monetization models, supply-side platforms, and how publishers evaluate and adopt technology partners., • A curious, adaptable mindset, with the ability to quickly absorb new information, adjust to shifting priorities, and stay ahead of evolving technologies and market trends., • A collaborative working style, bringing a cross-functional mindset when partnering with Product, Operations, Marketing, Customer Success, and Sales, while maintaining a consultative, relationship-driven approach externally., • Excellent written and verbal communication skills, with the ability to articulate complex value propositions, build trust, and influence stakeholders at multiple levels., • A demonstrated track record of determination, ownership, and follow-through, with the drive to navigate longer sales cycles and consistently move opportunities toward successful outcomes., • An existing network of publishers, developers, and technology partners within the ad tech ecosystem (highly advantageous), along with the ability to nurture, expand, and leverage those relationships effectively. At InMobi, you’ll be surrounded by people who… • Think big and act fast: We’re entrepreneurial, thrive in ambiguity, and love solving high-impact problems, • Are passionate, fanatically driven, and take immense pride in their work: We care deeply about the impact we create and continuously push our potential, • Own their outcomes: We take responsibility, make bold decisions, and execute with confidence, • Embrace freedom with accountability: We value autonomy and understand that trust comes with responsibility, • Believe in lifelong learning: We welcome feedback, challenge ourselves to grow, and aren’t afraid to take smart risks Award-winning culture, best-in-class benefits Our compensation philosophy enables us to provide a competitive salary that drives high performance while balancing business needs and pay parity. We determine compensation based on a wide variety of factors, including role, nature of experience, skills, and location. The base salary (fixed) pay range for this role would range from $131,950 – $182,700 USD (min to max of base salary pay). This salary range is applicable to our offices located in California and New York*. In addition, an InMobian may also receive variable pay in the form of an annual variable bonus or quarterly variable bonus/sales incentive, as deemed per policy, in addition to fixed compensation. *Our ranges may vary based on the final location or region of the roles in accordance with the geographical differentiation in pay scales in the country. In addition to cash compensation, based on the position, an InMobian can receive equity in the form of Restricted Stock Units. We believe that our employees/personnel should have the ability to own a part of the entity they are a part of. Therefore, the entity employing you may elect to provide such stocks to you. Ownership of stock enables us to treat our employer company as our own and base our decisions on the company’s best interest at heart. To encourage a spirit of shared ownership, we grant InMobians relevant company stock(s). As you contribute to the growth of your company, certain stocks may be issued to you in recognition of your contribution. A quick snapshot of our U.S. benefits: • Competitive salary and RSU grant (where applicable), • High-quality medical, dental, and vision insurance (including company-matched HSA), • 401(k) company match, • Generous combination of vacation time, sick days, special occasion time, and company-wide holidays, • Substantial maternity and paternity leave benefits and compassionate work environment, • Flexible working hours to suit everyone, • Wellness stipend for a healthier you!, • Free lunch is provided in our offices daily, • Pet-friendly work environment and robust pet insurance policy - because we love our animals!, • Employee Assistance Program (EAP) If this sounds like the kind of team, role, values, benefits, and challenges that excite you, we’d love to hear from you. Go for it! InMobi is an equal opportunity employer InMobi is a place where everyone can grow. Howsoever you identify, and whatever background you bring with you, we invite you to apply if this sounds like a role that would make you excited to work. InMobi provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Description Job Title: Client Manager Reports To: Client Director, Managing Vice President, or equivalent senior leadership Position Summary The Client Manager (CM) is a high-visibility operational leader responsible for driving service excellence, staff performance, and client satisfaction across multiple locations within an assigned territory. ⭐ Dedicated to a specific client, the CM oversees multi-level teams, ensures adherence to Service Level Agreements (SLAs), and partners closely with Operations, Finance, HR, and executive stakeholders to deliver seamless, high-quality workplace services. From operational oversight to financial stewardship, the CM is accountable for meeting SLAs, optimizing performance, managing P&L elements, strengthening client relationships, and cultivating a high-engagement employee culture. 🚀 Core ResponsibilitiesService Delivery & Operations Leadership ⚙️ * Ensure excellence in service delivery across all assigned sites. * Own the intake, delegation, execution, and completion of all client requests. * Guarantee all client and organizational deadlines are achieved without exception. * Manage staffing, resources, and technology effectively across all sites. * Ensure SLA coverage, floaters, and staffing partnership with HR. * Maintain a safe, compliant, high-performing work environment. * Document and escalate incidents promptly. * Conduct regular site visits to enforce operational compliance. Financial & Performance Management 💼 * Support leadership in maintaining P&Ls at or above proforma targets. * Oversee payroll, billing, and A/R execution with precision. * Lead monthly budget forecasting and financial review. * Identify opportunities for year-over-year growth. * Optimize profitability, hours, and gross margin. Client Relationship & Engagement 🤝 * Maintain high levels of client satisfaction (CSI). * Lead monthly and quarterly client business reviews. * Serve as a trusted advisor to client leadership. * Drive employee engagement to sustain or improve ESI scores. * Champion the SPS Governance Model for proactive client satisfaction. Talent Leadership & Workforce Development 👥 * Lead and develop multi-level teams across locations. * Set expectations, clarify workflow, and resolve operational issues. * Conduct performance evaluations and maintain employee documentation. * Reduce turnover through coaching and recognition strategies. * Cross-train teams to build capability and bench strength. Operational Excellence & Compliance 🔐 * Enforce policies, KPIs, and SLAs with discipline. * Manage vendor partnerships to ensure contract compliance. * Standardize reporting, metrics, and procedures. * Resolve site and client issues swiftly and professionally. * Lead special projects and operational improvements. * Serve as resource for OSHA, EEOC, and compliance matters. Workplace Experience Leadership 🎉🏢 * Design and deliver innovative workplace experience strategies. * Curate impactful experiences that promote well-being and engagement. * Collaborate with catering/food services and service-line partners on events. * Measure event ROI and produce monthly workplace experience reports. * Oversee Workplace Experience Coordinators including hiring, training, and performance. Communication & Business Partnership * Maintain consistent communication with SPS and client leadership. * Support business development initiatives as needed. * Coordinate travel for team members according to policy. Competencies 💡 * Strong analytical and metric-driven decision-making * Client-obsessed mindset * High integrity and ethical judgment * Exceptional communication and presentation skills * Professional presence and service excellence * Strong organizational discipline * Emotional intelligence and conflict de-escalation * Strategic and creative problem-solving * Ability to manage multiple priorities * Talent leadership and coaching ability * Experience-driven mindset with focus on innovation * Data interpretation and performance insight skills Qualifications 🎓 * High School Diploma required; Bachelor's Degree preferred * 7–10+ years in relationship management and operational leadership * Multi-site management experience strongly preferred * Program/Project Management experience a plus * Proven ability to coach and develop frontline managers * Comfort interacting with C-suite leaders * High proficiency in business technology * Industry-related experience preferred * Strong ethics, professionalism, and client-driven mindset Physical Requirements 💪 * Lift/move 40+ lbs regularly * Push carts up to 60 lbs capacity * Walk, bend, kneel, stand, or sit for extended periods * Operate office machinery * Speak while inputting data * Visual focus and color differentiation required Travel Requirements ✈️ Up to 25% travel required. Other Duties Responsibilities may evolve and additional duties may be assigned as business needs change. Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors. Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process. Vacancy Status: This posting is for an existing vacancy. Pay Range$100,000—$115,000 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Who You Are: The Manager, Strategic Sourcing is responsible for developing and executing sourcing strategies across the Marketing & Advertising category that drive cost savings, improve supplier performance, and ensure category compliance. This role leads sourcing events (RFIs, RFPs, negotiations), monitors the market, and builds supplier relationships. This person may also coach junior sourcing and procurement staff and partner with internal stakeholders to align procurement efforts with business needs. Success requires the ability to manage and prioritize multiple projects / initiatives simultaneously, often across different business units and timelines. What You’ll Do: • Develop multi-year category strategies aligned with business objectives and global strategic sourcing priorities., • Partner with internal stakeholders to establish spend baselines and annual savings targets, ensuring alignment and formal savings validation., • Serve as a procurement subject matter expert, utilizing industry trends, internal spend data, and analytical insights to identify optimization opportunities that support business goals., • Lead the development and execution of sourcing strategies and supplier spend management initiatives, including complex sourcing projects and contract negotiations to maximize value., • Apply advanced analytics and procurement technologies to support data-driven sourcing decisions and uncover cost and efficiency opportunities., • Build strong relationships with key business stakeholders to understand their needs and serve as a trusted advisor for managing spend and supplier relationships., • Foster cross-functional collaboration with IT, Marketing, Advertising, Finance, Operations, HR, Privacy, and Legal to align sourcing initiatives and drive business outcomes., • Ensure compliance with procurement policy, • Manage the resolution of sourcing and supplier-related issues., • Continuously evaluate the market for new suppliers, products, and services to enhance category strategies and deliver maximum value., • Review and negotiate supplier agreements to support the organization’s short-, mid-, and long-term business needs., • Leverage data analytics for cost modeling and total cost of ownership (TCO) analysis to support business cases, sourcing strategies, and negotiations. You’ll Need to Have: • 5–8 years in procurement, category management or strategic sourcing with specific category expertise across social, digital, media, marketing, and advertising services, • Bachelor’s degree in supply chain, finance, business administration, or a related field, • Excellent stakeholder and supplier relationship management, • Experience running competitive bids and managing supplier performance, • Strong negotiation and influencing skills, • Analytical thinking and prioritization, • Proficiency in Excel and sourcing tools (e.g., Ariba, Coupa, spend analytics, CLM, etc.), • Ability to be based in our East Rutherford office with regular travel to our NYC office Capri Perks: • Generous Paid Time Off & Holiday Schedule, • Summer Fridays, • Internal mobility across Versace, Jimmy Choo and Michael Kors, • Cross-brand Discount, • Exclusive Employee Sales, • Fav 5 Cards (MK Discount for friends and family), • 401k Match, • Paid Parental Leave, • Thrive Wellness Program, • Commuter Benefits, • Gym Discounts The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at . In compliance with certain Pay Transparency laws, employers are required to disclose a salary range. The salary for this position will vary based on role requirements, skill set and years of experience.

Job Description Spate is seeking a client-obsessed, detail-oriented Junior Customer Success Manager to join our growing team. This role is ideal for someone who thrives in a fast-paced environment, takes pride in delivering an exceptional client experience, and knows how to turn data into value for the brands they work with. Spate is the machine intelligence platform used by top industry beauty brands for marketing and product innovation. We analyze over 20 billion search signals to spot the next big beauty trend and help brands identify what consumers really want. Spate was founded by two ex-Googlers that built the Google trendspotting division and uncovered trends such as turmeric, cold brew, and face masks. With a strong proven track record, Spate has become the trusted source for beauty data across publications such as the New York Times, WWD, Vogue, and CEW. As a Junior CSM at Spate, you'll own a portfolio of accounts across the beauty and wellness space — serving as the primary relationship owner from onboarding through renewal and upsells. You'll be responsible for driving retention, deepening product adoption, and the long-term client health across some of the top beauty brands in the industry. Day-to-day, you'll work closely with our Sales, Insights, and Product teams to ensure clients are getting maximum value from the platform, and advocate internally when they're not. You'll onboard new clients with confidence, leveraging a proven playbook built across 200+ accounts. We're looking for a beauty enthusiast who's equally comfortable talking data. We'll train you on how to use Spate's trend intelligence for product development and marketing in beauty, but you'll bring the curiosity and drive to make that knowledge stick. Responsibilities • Own a portfolio of accounts across multiple tiers; manage relationships, health, and outcomes end-to-end, • Lead structured onboarding and training for new clients, ensuring fast time-to-value and strong product adoption, • Monitor account health and proactively engage at-risk accounts before churn signals escalate, • Drive renewal conversations, negotiate contracts, and maintain a high net revenue retention rate, • Conduct regular check-ins and strategic touch points with key stakeholders, • Translate platform data into actionable use cases tailored to each client's business goals, • Maintain clean, up-to-date records in CRM (HubSpot/ChurnZero) — activity logging, health scores, and contact data, • 2 - 4 years of experience in Customer Success, Account Management, client services, or a consultative client-facing SaaS role, • Demonstrated track record of owning renewals and hitting retention or satisfation targets, • Strategic thinker with a bias towards action in a fast-paced environment, • Self-starter with proven creative problem-solving credentials, • Strong executive presence — comfortable presenting to senior stakeholders and navigating complex organizations, • Exceptional written and verbal communication skills, • Highly organized and detail-oriented, with the ability to manage a large book of business without things slipping, • Excited about being part of a growing team, • Authorized to work in the U.S. Preferred Qualifications • Experience in beauty, CPG, retail, or trend/consumer insights industries, • Background in agency, consulting, market research, analytics, or brand management a plus, • Familiarity with HubSpot, ChurnZero, or similar CS platforms About Spate At Spate, we use data science to predict the next big consumer trend in beauty, personal care & food. Spate was founded in 2018 by Yarden Horwitz & Olivier Zimmer, two ex-Googlers who led the trendspotting division at Google and uncovered trends such as turmeric, cold brew, and face masks. Spate has been funded by the prestigious Y Combinator incubator and Initialized Capital. We currently have ~200 clients in the U.S., mainly in the beauty space from direct-to-consumer brands to big names such as L’Oréal, Estée Lauder, Unilever, and more. As two ex-Googlers with a passion for using data to spot new patterns in consumer behavior, and we have made it our mission to build the world’s greatest consumer trends prediction platform of all time. And not just because we want to be trendy, but because we want to help brands get better at giving consumers what they really want. Brands waste over $200BN every year due to product launch failures and inventory waste. By spotting Turmeric, we were able to tell brands to stop wasting money on kale products and provide consumers with glorious golden milk lattes instead - because that’s what consumers want. How do we do this? We tap into publicly available consumer data (anonymous and aggregated) to identify interesting shifts in consumer behavior. We leverage the latest available technology in ML to solve problems in ways that have never been explored before. Why Spate? • Join a well-funded company that is working with the top brands in beauty, wellness & consumer goods, • Work directly with the founders to set the direction of the company, • Grow in a fast-paced environment, • Always be up-to-date on the latest trends! We enjoy a casual atmosphere, but our culture is about getting things done. We are passionate yet pragmatic when it comes to solving problems in a fast-paced environment. Our standards are high, but we thrive on working with people we respect and can learn from. We’re flexible on work styles as long as everyone is getting their work done - and getting it done well. We are an equal opportunity employer where our diversity and inclusion are central pillars of our company strategy. We look for applicants who understand, embrace, and thrive in a multicultural and increasingly globalized world. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Spate offers: • Health Care Plan (Medical, Dental & Vision), • Paid Time Off (Vacation, Sick & Public Holidays), • Work From Home flexibility, • You would be expected to come to the NY office twice a week, with the flexibility to work remotely during the year upon your manager's approval, • Salary for this role: $80K to $90K + $20K OTE ($100K - $110K total)

Job Description The Client Service Manager leads Tier 3 client relationships and supports delivery coordination across Tier 2 accounts. The role involves managing communications, tracking project deliverables, and ensuring a smooth client experience from project kickoff through to delivery. The Manager works closely with internal teams to clarify briefs and ensure clients feel informed and supported at every stage. Responsibilities Client Strategy & Relationship Management • Manages Tier 3 client accounts and supports Tier 2 engagements under the guidance of Senior Managers., • Acts as the main point of contact for assigned clients, ensuring smooth day-to-day communications and proactive updates., • Builds trust with clients by being responsive, organized, and solutions-oriented, especially during active project phases. Account Growth & Commercial Development • Identifies opportunities for repeat business or additional services based on understanding of client needs and engagement history., • Escalates growth opportunities to Senior Managers or Directors with context and supporting insights., • Prepares first drafts of scopes and proposals for returning clients in collaboration with internal teams. Client Delivery Governance • Ensures timely briefing, documentation, and tracking of deliverables., • Owns regular client check-ins during live projects, ensuring expectations are clearly set and updates are shared., • Supports project debriefs and feedback loops, helping track satisfaction and delivery alignment. Cross-Functional Collaboration • Works closely with Project Managers to ensure client briefs are clearly communicated and deliverables are on track., • Flags risks, delays, or client concerns early and helps coordinate appropriate responses., • Participates in project kickoff, midpoint, and wrap-up meetings as the CS representative. Team Leadership & Capability Development • Mentors Coordinators and junior team members in client etiquette, documentation quality, and service mindset., • Shares feedback with Senior Managers on process friction points and team development needs. Process & Tools Optimisation • Maintains CRM records, project documentation, and communication logs in an organized and consistent manner., • Supports testing and roll-out of new tools, templates, and workflows within the CS team., • Helps document common client questions or challenges to inform SOP development. Reporting, Feedback & Escalation Management • Keeps client satisfaction and project feedback up to date in HubSpot or other CRM platforms., • Flags service issues or communication gaps to senior team members with clear documentation., • Tracks key account milestones and supports preparation of quarterly tiering review inputs. Hiring & Onboarding • Provides feedback during hiring process for Coordinator roles., • 3–5 years in client-facing or agency coordination roles, • Hands-on experience managing day-to-day client communication, • Strong organizational and time management skills, • Skilled in briefing, documentation, and stakeholder follow-ups, • Basic understanding of project management principles, • Familiar with tools like HubSpot, Google Workspace, Monday.com, • Comfortable leading meetings and calls independently, • Strong problem-solving and multitasking ability, • Salary: $70 to 90k per annum depending on experience, • Bonus Scheme: based on annual company performance, • Retirement Plan (401k), • Health Care Plan (Medical, Dental & Vision), • Gym membership, • Fantastic office environment in a nice location

Job DescriptionJob Description Who will you be working with? Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services. Our team is focused on continually improving our best-in-class production capabilities. We combine deep domain expertise and tenured experience to deliver unparalleled products for our customers. Here you’ll interact daily with team members during the problem resolution process and will partner with other key stakeholders to support our internal customers and their responsibilities. How will you make a difference? The Field Service Lead/Specialist is responsible for managing and supporting warranty and aftermarket activities for Wabtec products across active transit projects in the Greater New York City territory. This role ensures operational excellence by supervising field service technicians, maintaining strong customer relationships, and serving as the primary liaison between customers, car builders, and Wabtec management. The position emphasizes safety, technical expertise, and proactive problem-solving to enhance product reliability and customer satisfaction. Key Responsibilities: Customer & Relationship Management • Serve as the key Wabtec representative on Transit Authority sites for warranty, modifications, and aftermarket activities., • Develop and maintain strong relationships with transit authorities and car builders., • Actively listen to customer concerns and resolve issues promptly., • Assist transit authority repair operations with troubleshooting and debugging Wabtec products., • Analyze reliability data and recommend improvements to procedures and component replacement intervals., • Maintain a database of product reliability trends and communicate findings to product line engineering. Drive component reliability information through FieldConnect., • Investigate system failures in the field and produce engineering reports as required., • Assist the regional manager in supervising, coaching, and training field service technicians. Ensure adherence to company policies and safety standards., • Assist in organizing workflow, setting performance goals, and monitoring productivity., • Conduct regular task performance reviews and provide constructive feedback., • Promote and enforce a strong safety culture., • Ensure compliance with PPE requirements and Wabtec’s “2-minute warning” safety initiative., • Prepare weekly reports on safety, manpower, warranty support, and retrofit activities., • Maintain accurate records of service calls, work orders, and timekeeping., • Track warranty spare inventory and calibration of tools and equipment., • Implement computerized reporting systems (e.g., Field Connect, project trackers)., • Provide on-site training for car builder or transit authority personnel on Wabtec systems., • Proven experience as a supervisor or in a similar technical leadership role., • Strong mechanical aptitude and hands-on capabilities., • Excellent communication and interpersonal skills; ability to explain complex technical issues clearly., • Outstanding organizational and leadership skills., • Proficiency in MS Office and familiarity with reporting tools., • Knowledge of rail industry products and systems (preferred)., • Valid driver’s license and ability to travel to the U.S. for training., • Strong problem-solving and decision-making abilities., • Travel: Required within the Greater NYC territory and occasional U.S. trips for training and support., • Reporting Structure: Reports to Field Service Manager / Regional Service Director. Our job titles may span more than one career level. The hourly rate for this role is currently $37 - $43. The actual rate offered to a candidate may be influenced by a variety of factors, such as: training, transferable skills, work experience, education, business needs, market demands and work location. More information on offered benefits, which include health, welfare, and retirement, are available at mywabtecbenefits.com. Other benefit offerings for this role may include annual bonus, if eligible. Additional Information Our job titles may span more than one career level. The salary rate for this role is currently $33-43 The actual salary offered to a candidate may be influenced by a variety of factors, such as: training, transferable skills, work experience, education, business needs, market demands and work location. The base pay range is subject to change and may be modified in the future. More information on offered benefits, which include health, welfare, and retirement, are available at mywabtecbenefits.com. Other benefit offerings for this role may include annual bonus, if eligible. What could you accomplish in a place that puts People First? At Wabtec, it’s not just about a job - it’s about the impact you make. When our people come together, we’re Expanding the Possible by continuously improving what we do and how we do it - for our clients and each other. If you’re ready to revolutionize how the world moves for future generations, Wabtec is the place for you. Who are we? Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail sectors. Drawing on more than 150 years of experience, we are leading the way in safety, efficiency, reliability, innovation, and productivity. Whether it’s freight, transit, ports, logistics, mining, industrial, or marine, our expertise, technologies, and people together – are accelerating the future of transportation. With roots that date back to George Westinghouse, Thomas Edison, and Louis Faiveley, Wabtec has always built technologies and implemented solutions for a variety of sectors that are critical to meeting the needs of customers and governments alike. Our global team of about 30,000 employees worldwide delivers performance that moves the world forward. We’re lifelong learners, obsessed with better. Learn more at . Culture powers us and the possibilities. We believe the best ideas come from a mix of experiences and backgrounds. At Wabtec, we strive every day to create a place where everyone belongs. We’re building a culture where leadership, inclusion and your unique perspective fuel progress. We’re proud to be an Equal Opportunity Employer. We welcome talent of all backgrounds, experiences, and identities, including race, gender, age, disability, veteran status and more. Need accommodation? Just let us know - we’ve got you.

General Job Title: Underwriter - US Executive Risk Division: Specialty Risk Key Relationships: Brokers, underwriters, claims, wordings, insureds, external clients and suppliers Job Summary: To underwrite a US Executive Risk account within Specialty Risks and provide counsel and advice on underwriting related issues. Provide technical expertise in this business area and maintain and improve market reputation of the Beazley brand. FLSA: Exempt Key Responsibilities: Underwriting • Develop and underwrite a profitable portfolio of US Executive Risk business as part of Specialty Risks., • Structure tailor-made solutions by considering the team underwriting parameters and underwriting policy and using underwriting knowledge and experience to win new business and retain existing., • Manage innovation and development of non-insurance service offerings to insureds and others., • Monitor premiums, costs and claims ratios per contract and take corrective measures if necessary to ensure long term profitability at account level., • Evaluate appropriate risk premium by considering the risk costs, reinsurance cessions, capital exposure as well as the underwriting and general administration costs to ensure profitability, using rating models as applicable., • Monitor peer underwriters in their daily work to ensure profitability as well as efficient and cost effective administration of the US Executive Risk, • Monitor and supervise assistants in their daily work to ensure compliance with underwriting philosophy and policy and consistency within the team and Specialty Risks., • Comply with Beazley's underwriting control standards for business written through Lloyd's, Beazley's subsidiaries or internal MGAs., • Develop a good working relationship with the claims managers on this class of business. Client Management • Advise, assist and service clients on insurance and risk matters to ensure clients' satisfaction., • Foster positive relationships with clients to get a mutual understanding of both their and Beazley's needs., • Maintenance of good business relationships with brokers., • Maintain awareness of overall Beazley product range and take advantages of opportunities to introduce other Beazley products to clients. General • Leverage networking opportunities within the business to develop standardised underwriting policy and best practice within Beazley., • Develop best practice and disseminate business and class knowledge within US Executive Risk and Specialty Risks., • Work with peers within the US Executive Risk and Specialty Risks to maximise business opportunities and profitability within the department. This will include but not be limited to sharing market information, marketing sources and cross selling opportunities., • Share and gather knowledge within the Beazley Group to ensure dissemination of best practice and maximise business opportunities and profitability across the Group., • Production of presentations and marketing literature as required., • Production of business plans/research documents for the US Executive Risk account as required. It is important that within all your interactions both internally and externally you adhere to Beazley's core values - Being Bold, Striving for Better, and Doing the Right Thing - as they contribute to an internal environment of teamwork and promote a positive brand image and experience to our external customers. We also expect Beazley employees to: • Comply with Beazley procedures, policies and regulations including the code of conduct, which incorporates the PRA and FCA Conduct., • Undertake training on Beazley policies and procedures as delivered by your line manager, the People & Sustainability or assurance teams (compliance, risk, internal audit) either directly, via e-learning or the learning management system., • Display business ethics that uphold the interests of all our customers., • Ensure all interactions with customers are focused on delivering a fair outcome, including having the right products for their needs., • Comply with any specific responsibilities necessary for your role as outlined by your line manager, the People & Sustainability or assurance teams (compliance, risk, internal audit) and ensure you keep up to date with developments in these areas. This may include, amongst others, Beazley's underwriting control standards, Beazley's claims control standards, other Beazley standards and customer relationship management., • Carry out additional responsibilities as individually notified, either through your objectives or through the learning management system. These may include membership of any Beazley committees or working groups. Personal Specification: Skills & Abilities • Proficient underwriting skills, • Accurate and numerate, • Strong analytical skills with attention to detail, • Able to communicate effectively with others, both verbally and in writing, • Ability to manage time, meet deadlines and prioritise, • Motivational skills Knowledge & Experience • General commercial and financial knowledge, • Experience in insurance industry, • Experience of US Executive Risk underwriting or broking, • Thorough knowledge of underwriting policy, philosophy and practice, • Advanced knowledge of underwriting processes and systems, • Client service experience Aptitude & Disposition • Result focused, self-motivated, flexible and enthusiastic, • Professional approach to interact successfully with managers/colleagues/external suppliers, • Team worker as well as able to work on own initiative, • Customer focused, with a strong ethic of service and fairness to the customer Competencies • Achievement drive, • Analytical thinking, • Strategic thinking, • Service focus, • Team working, • Conceptual thinking, • Forward thinking, • Proven experience in underwriting US Executive Risk accounts, including risk assessment, pricing, and portfolio management within a regulated insurance environment. Beazley is a specialist insurance company with over 30 years' experience helping people, communities and businesses to manage risk all around the world. Our mission is to inspire our clients and people with the confidence and freedom to explore, create and build - to enable businesses to thrive. Our clients want to live and work freely and fully, knowing they are benefitting from the most advanced thinking in the insurance market. Our goal is to become the highest performing sustainable specialist insurer. Our products are wide ranging, from cyber & tech insurance to marine, healthcare, financial institutions and contingency; covering risks such as the weather, film production or protection from deadly weapons. Our Culture We have a wonderful mix of cultures, experiences, and backgrounds at Beazley with over 2,000 of us working around the world. Employee's diversity, experience and passion allow us to keep innovating and moving forward, delivering the best. We are proud of our family-feel culture at Beazley that empowers our staff to work from when and where they want, in an adult environment that is big on collaboration, diversity of thought and personal accountability. Our three core values inspire the way we work and how we treat our people and customers. • Be bold, • Strive for better We are a flexible and innovative employer offering a friendly, collaborative, and inclusive working environment. We actively encourage and expect applications from all backgrounds. Our commitment to fostering a supportive and dynamic workplace ensures that every employee can thrive and contribute to our collective success. Explore a variety of networks to assist with professional and/or personal development. Our Employee Networks include: • Beazley RACE - Including, understanding and celebrating People of Colour, • Beazley SHE - Successful, High potential, Empowered women in insurance, • Beazley Proud - Our global LGBTQ+ community, • Beazley Wellbeing - Supporting employees with their mental wellbeing, • Internal Pathways (helping you grow into an underwriting role), • iLearn (our own learning & development platform), • LinkedIn Learning, • Mentorship program, • External qualification sponsorship, • Continuing education and tuition reimbursement, • The opportunity to connect and build long-lasting professional relationships while advancing your career with a growing, dynamic organization, • Attractive base compensation and discretionary performance related bonus, • Competitively priced medical, dental and vision insurance, • Company paid life, and short- and long-term disability insurance, • 401(k) plan with 5% company match and immediate vesting, • 22 days PTO (prorated for 1st calendar year of employment), 11 paid holidays per year, with the ability to flex the religious bank holidays to suit your religious beliefs, • Up to $700 reimbursement for home office setup, • Free in-office lunch, travel reimbursement for travel to office, and monthly lifestyle allowance, • Up to 26 weeks of fully paid parental leave, • Up to 2.5 days paid annually for volunteering at a charity of your choice Don't meet all the requirements? At Beazley we're committed to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your experience doesn't perfectly align with every requirement and qualification in the job specification, we encourage you to apply anyway. You might just be the right candidate for this, or one of our other roles.

Join Us at Our Virtual Job Fair to learn more about this role! We're hosting a Virtual Job Fair on Tuesday, May 12th , from 12-2 PM EDT. Meet our team, explore opportunities, and participate in live conversations with recruiters. Register here: ___ At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable, and equitable. Ready to make a difference? Join us to startCaring. Connecting. Growing together. Working under the direction of the Essential Plan (EP) Sales & Account management and collectively with the Business Development and Community Outreach team, the Sales/Account Manager will interface with New York Health Plan to increase marketing synergy and drive overall membership growth. The EP Account Manager is a field-based role that establishes and cultivates strategic business relationships with key sales and market influencers, potential new customers, and related community institutions. The Essential Plan is for New Yorkers between the ages of 19-64. This position requires someone with tenacity to perform sales activities both indoors and outdoors. Function identified will be new Business to Business (B2B) opportunities for the purpose of prospecting and enrolling new Essential Plan eligible including vertical channels (dental, vision, fitness, colleges, trade schools, small businesses, as well as industry sectors identified by your manager) that support EP Growth strategy in key areas in New York. Training on all government programs will be conducted upon hire. * This is an outside/field sales position * * Base Pay + Bonus * Primary Responsibilities: • Enroll eligible members in UHC Essential Plan, • Build and foster relationships with key accounts (provider offices, pharmacies, CBOs, housings, etc.), • The EP Account Manager presents health plan information to providers, business advocacies, potential eligible and responsible for closing sales., • Serve as point of contact for members to provide excellent service and enrollment experience, • Lead pipeline management, • Responsible for meeting or exceeding sales and enrollment expectations within assigned territory, • Conduct product information presentations in multiple settings, including in-home consultations, • Function independently and responsibly with minimal need for supervision, • Track and measure various sales event effectiveness and activities, events, leads & lead progress, sales, appointments, contacts, and relationship progress daily through internal systems., • Provide input, support and feedback on promotional opportunities, benefits, and other issues, • Stay informed on UHC operations, provider network, premiums, member services, claims, explanation of benefits, processes and other services and issues to provide community partners, prospects, and members with accurate information, and provide feedback as appropriate, • Ability to manage multiple priorities including visiting provider offices on a regular basis and following up on leads in a timely fashion, • Ability to track a schedule to keep appointments on time and information pertaining to those appointments in timely manner, • Input consumer demographics and interactions into company systems as appropriate, • Execute excellent communication, interpersonal, time management and organizational skills, • Excellent relationship building skills, • Ability to be compassionate while selling, • Function independently and responsibly with minimal need for supervision, • Ability to manage multiple priorities as it relates to meeting enrollment goals, • Marketplace Certified (Valid NYSOH Certified Application Counselor ID - CAC) in good standing or willing to obtain certification within 30 days of hire, • 1+ years of business-to-business (B2B), Business to consumer (B2C) Direct marketing, outside sales or community outreach experience, • Intermediate level of proficiency in MS Office (Outlook, Word, Excel, Power Point), • Willing and able to travel locally up to 100% of time within assigned sales territories in this NYC market area requiring reliable transportation or access to public transportation, • Willing and able to work core business hours, Monday - Friday 8am-5pm and nights and weekends, when required, • Reside within commuting distance to New York Metropolitan area, • 2+ years of business-to-business (B2B), Business to consumer (B2C) Direct marketing, outside sales or community outreach experience, • Experience working with communities of all different ethnicities, cultural backgrounds, diverse populations and/or underserved communities, • Previous outside sales and territory management experience, • Valid driver's license, good driving history and current automobile insurance, • Insured, dependable vehicle with current driver's license, • Health & Accident Insurance license required (company-sponsored) state health/life insurance; or willing to obtain license within 30 days of hire, • Established professional relationships with non-profits, community sources CBO's, religious/faith-based organizations FBO's in designated sales territory, • Demonstrated knowledge of Essential Plan Market Place marketing rules and regulations preferred, training in all lines of businesses will be provided, • Previous outside sales and territory management experience Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $19.23 to $38.46 per hour based on full-time employment. This role is also eligible to receive bonuses based on sales performance. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Groupis a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO, #RED

Job Locations US-GA-Atlanta | US-RI-Providence | US-MA-Boston | US-OH-Columbus | US-OH-Cleveland | US-NY-Albany | US-NY-New York Tracking Code 2026-12342 Next 150 Construction, a fully owned subsidiary of Gilbane Building Company is seeking a Sr. Purchasing Manager to be responsible for all purchasing activities in a Business Unit (BU) or multiple small BU's. Who are we? As a Top-10 ENR Contractor, Gilbane is a family-owned business with 45 offices that has been shaping communities since 1870. Consistently recognized as one of the most reputable construction management firms in the country, Gilbane is committed to delivering projects safely and on-time. You will have the opportunity to build schools, labs, hospitals, corporate offices, sports arenas and more! We are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. Who are you? You are a coach/leader who leads with an inclusive and empathetic mindset. You provide feedback and guidance to help others excel in their current or future roles. You determine priorities, delegate work, and effectively communicate progress. You establish measures to assess the impact, quality, and timeliness of results while praising successes and sharing lessons learned. You build high performing teams by attracting, engaging, developing, and retaining talented individuals through motivation and discipline to maximize impact on the organization and the individual. You leverage business insights by understanding industry trends, local market/economic conditions, and Gilbane's business model to make critical decisions and create competitive advantage. You deploy a strategic mindset when considering solutions to long-term opportunities and risks that may develop in the future. Your core values match Gilbane's: Integrity, Caring, Teamwork, Toughmindedness, Dedication to Excellence, Discipline, Loyalty, and Entrepreneurship. What's in it for you? Gilbane offers employees multi-dimensional training opportunities through a number of resources. While managing your responsibilities to projects, you will be able to enroll in trainings through our award-winning Gilbane University to build leadership and technical skills. In addition, you would work with an experienced team which provides you with the opportunity to learn new industry skills every day. You will protect and promote the interests of both Gilbane and the client in all matters as well as demonstrating the personal characteristics of a developing leader. - Provides oversight to all BU Purchasing activities • Identifies and tracks deviations on the Baseline SOP, if applicable, within the BU, • Develops a departmental budget, manages the budget, and assigns projects to it, • Assists with resource and workload allocation and management, • Coordinates with operations for the purchasing requirements and trade contract flow downs from the prime agreement, • Acts as the signing authority on all contracts, waivers, recommendations to award, and other documentation, • Manages multiple purchasing teams and their projects, • Produces Trade Partner risk mitigation strategy and execution by coordinating with the operations teams, the risk management team, and the leadership team, • Coordinates and collaborates with the Support Operations and Preconstruction departments to incorporate their deliverables into the purchasing process, • Maintains Trade Contractor relationship management across a BU or multiple BUs Elevates and collaborates with the specific BU leader when issues arise, • Represents Gilbane Purchasing at BU industry events and within the Diverse Owned Small Business (DOSB) vendor community, • Ensures all training is provided to gain a thorough understanding of all company policies and procedures, • Develops long term strategic planning and contingency plans while taking global issues into account, • Responsible for the career development and coaching of team members, • Fosters a positive and inclusive work environment to motivate and engage team members, • Interprets and translates the organizational strategy, ensuring team understanding of their role in accomplishing strategic goals EXPERIENCE/EDUCATION, • Bachelor's degree in Engineering, Construction Management, or similar technical field, • 12+ years of experience managing/purchasing/procuring work of construction Trade Contractors, • Ability to lead multiple teams while encouraging them to work together towards a common goal by utilizing strengths of various team members, • Knowledge of the differences in design responsibility and how it flows down to Trade Contracts, • Knowledgeable in the different types of owner contracts and how they function, • Knowledge of risk management including Gilbane P&P bonds and Builders Risk, • Knowledge of the DOSB market, capacity, and strategy, • Ability to leverage material and equipment status tracking to guide teams to early and/or direct procurement, • Ability to utilize cashflow and workforce projections during the bid process to determine the qualification of a bid, • Ability to prepare teams for Project Health Assessments (PHAs) and guiding team through PHAs, • Knowledge of how to satisfy the needs of any of our clients, • Ability to solicit and apply lessons learned Gilbane is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, color, national origin, race, religion, sex, sexual orientation, gender identity, protected veteran status, or disability status. Note to Recruiters, Placement Agencies, and Similar Organizations: Gilbane does not accept unsolicited resumes from agencies. Please do not forward unsolicited agency resumes to our jobs alias, website, or to any Gilbane employee. Gilbane will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Gilbane and will be processed accordingly. Submit your resume and create a profile for general considerations. Do you know anyone in your network who might be interested in joining the Next 150 Team? Click here to refer them ConnectWithNext150

The Customer Success Manager (CSM) for Managed Business Services is the primary owner of the customer relationship post-implementation, responsible for ensuring customers realize measurable value from our managed services offerings.This role blends strategic partnership, operational execution, and p

Job Title: Key Account Manager – Macy’s Location: New York, NY Metro (Remote). Travel expectations for Corporate and Retailer meetings as well as store visits based on business needs. Reports to: Vice President of Account Management About Dolce & Gabbana Beauty Dolce & Gabbana Beauty is part of the Dolce & Gabbana Group, an Italian luxury fashion house founded in 1985. The Beauty division was launched in 2022 and is dedicated to creating fragrances, makeup, and skincare products that embody the brand’s distinctive style, creativity, and heritage. Our ambition is to build a strong and sustainable beauty business, combining luxury, innovation, and excellence across all markets and channels. Role Overview The Key Account Manager Macy’s is responsible for driving sustainable growth and commercial performance for Dolce & Gabbana Beauty at Macy’s. This role owns the overall account strategy and execution, serving as the main point of contact with the retailer and leading the relationship from strategic planning through execution. The role partners closely with internal cross-functional teams including Marketing, Planning, Visual Merchandising, and Finance to deliver business objectives aligned with brand priorities. Key Responsibilities • Own and execute the overall commercial strategy for the Macy’s account to drive retail and net sales growth., • Develop and manage annual and seasonal account Joint Business Plans aligned with brand, category, and Sales objectives., • Establish forecasts for basic, promo and innovation in partnership with Sales Planning and Supply Chain., • Ensure inventory, forecasting, and replenishment plans are aligned with sales targets and retailer expectations. Monitor and address out of stocks., • Negotiate assortment, merchandising, promotional cadence, and in-store visibility to maximize brand impact., • Partner with Marketing to ensure strong execution of launches, events, GWPs, sets, and exclusives at Macy’s., • Be accountable for seasonal and annual targets including retail sales, net sales, promotions, co-op funding, GWPs, and special programs., • Build and maintain strong relationships with Macy’s stakeholders at multiple levels, positioning Dolce & Gabbana Beauty as a strategic partner., • Monitor competitive landscape and share insights and best practices to support broader Sell In strategy. Experience & Qualifications • Bachelor’s degree and/or 5+ years of experience in Key Account Management within department store Retailer., • Strong understanding of department store dynamics, including merchandising, promotions, and seasonal planning., • Proven experience with Macy’s is a plus., • Ability to independently influence and negotiate with key stakeholders at Macy’s., • Proven ability to translate brand strategy into executable retail plans., • Strong financial and analytical skills, including experience managing forecasts, P&L drivers and budget management., • Excellent communication, presentation, and negotiation skills internal and external., • Highly organized, results-driven, and comfortable working in a fast-paced, growing organization.

Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including: • Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers,, • Judi Health, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and Location: Remote or Hybrid (Local to NYC or Denver area) As an Account Manager focused on PBA and Medicare, you'll be at the forefront of delivering seamless client experiences by managing benefit changes, implementing new plans, and ensuring pricing accuracy-all while driving impactful solutions that directly shape business success. You'll lead key quality assurance initiatives, proactively identify claim discrepancies, and collaborate across teams to streamline processes, making a tangible impact on client satisfaction and operational efficiency. Your expertise will be essential in shaping client strategies, resolving complex issues, and upholding the values that keep Capital Rx ahead of the competition. Position Responsibilities: • Partner with clinical account manager (CAM) and account executive (AE) to manage clients through the entire lifecycle from implementation through go-live and renewal on a designated book of business, • Support implementation as a critical member of the client management teams with all day-to-day client requirements, • Responsible for timely and accurate management and execution of all client benefit requests, including benefit changes, eligibility changes, override requests, demos and new implementations, • Analyze incoming client requests and work with internal and external teams to complete required plan documentation, • Support implementation of new plans, pricing, and networks, consistent with strategic or administrative intent, • Lead pre- and post-implementation quality assurance and testing to validate coding accuracy, • Lead claim reviews to proactively identify discrepancies or inaccuracies and develop solutions to address, • Travel requirements not to exceed 25%, • Handle and resolve sponsor and member issues, escalating as needed, • Research and respond to claims processing and system configuration inquiries, • Coordinate integration of other data inputs into client management processes, • Collaborate cross functionally to support general client operations, as required, • Responsible for relationship management and contribution to successful NPS and Account Management Survey results, along with retention support, • Responsible for adherence to the Capital Rx Code of Conduct, including reporting of noncompliance. Qualifications / Profile: • Undergraduate bachelor's degree, with record of strong academic performance, • 5+ years of proven experience in PBM / health plan, benefits consulting, healthcare, • Track record of building trusting internal and external relationships, • Track record of leading cross-functional initiatives, driving high performance, meeting deadlines, and executing on deliverables, • Experience working with structured and unstructured data, • Proficient in Microsoft Office, SQL a bonus, • Ability to balance multiple complex projects simultaneously, • Exceptional written and verbal communication skills, • Extremely flexible, highly organized, and able to shift priorities easily Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at___.

Senior Project Manager - North American Integrated Analytics Team As a Senior Project Manager, you will lead complex, cross-functional projects that deliver transformative solutions for life insurance clients. You will manage client implementations, ensure alignment with business objectives, and foster collaboration across diverse teams including Risk Specialists, Data Scientists, and Engineers. This role requires a blend of technical expertise, business acumen, and leadership skills. Job Responsibilities • Drive innovation by enabling new underwriting paradigms, distribution models, and data management, • Support the design and development of consumer-facing risk assessment products for North American clients, • Manage communications with various executives at carrier clients through critical project phases including procurement, delivery, and enhancements, • Participate throughout the software development lifecycle-from initiation through testing and implementation-working closely with internal and client development teams, • Manage all project phases leveraging project management tools, Agile methodologies, international standards (PMI and PMBOK), and best practices., • Deliver and own project outcomes aligned with established cost, timing, deliverables, and scope, • Specify and meet project delivery expectations through stakeholder management and meet/exceed the project sponsor's specified expectations to ensure buy-in and project success, • Proactively identify and track project risk and develop mitigation plans to manage risk (i.e., risk related to technology, change management, business process management, and requirements management), • Ensure production of necessary project documentation, • Continuously monitor project health and develop innovative approaches to resolve problems and significant issues; involve management where necessary, • Assist with tracking and reporting revenue and expenses, • Maintain communication with Compliance managers, document associated needs, and escalate issues, • Build and maintain professional relationships with various business units and global contacts, internally and externally Qualifications The successful candidate demonstrates a natural desire to provide exceptional client service through his/her energy, enthusiasm, and initiative. In addition, we are looking for the following qualifications: • 7+ years of project management experience leading and managing a variety of projects, • Bachelor's degree in Business, Economics, Computer Science/IT, or equivalent, • Experience in Life Insurance (Direct Carrier or Reinsurance) is highly desirable, • Commercial awareness of insurance, underwriting, and rule/decision engines, • Strong facilitation skills and the ability to communicate (verbal & written) at all levels with various internal and external stakeholders with professionalism, clarity, and precision, • Extensive IT experience, preferably in application development, with in-depth knowledge of the full Software Development Lifecycle, • Experience managing projects that require integration between parties and systems, • Prior experience in Agile project management methodologies like SCRUM as well as sound knowledge of project management techniques and methodologies like PMI, PMBOK, etc., • Proven ability to quickly earn the trust of clients and key internal stakeholders; taking accountability; mobilize, motivate, and lead teams; set direction and approach; resolve conflict; deliver tough messages with grace; and execute with limited information and ambiguity, • Ability to manage multiple projects simultaneously while maintaining quality and meeting expectations, • Ability to align closely with business goals and priorities, • Attention to detail and organizational skills, • Skilled at customer relationship management, • Superior written and oral communication skills, including presentations to clients and internal management, • Advanced proficiency in MS Excel, PowerPoint, Word, Project, • Experience with Azure DevOps, • Experience with software engineering best practices, • Agility to work across multiple internal teams and multiple assignments in a dynamic environment, • Ability to learn quickly, adapt to changing conditions, and take initiative, • A drive to make a meaningful impact and deliver results with ownership Our Benefits • Comprehensive Medical Plans, • PTO and Family Leave, • Retirement Savings Plans, • Dental and Vision Plans, • Life and Disability insurance, • Employee Assistance Program, • Adoption Assistance, • Wellness Programs - Calm, WW, SoFI, Virgin Pulse, • Commuter Benefits, • FSA and HSA Plans, • Hospital Indemnity, Critical Illness and Accident Plans At Munich Re US, we see Diversity and Inclusion as a solution to the challenges and opportunities all around us. Our goal is to foster an inclusive culture and build a workforce that reflects the customers we serve and the communities in which we live and work. We strive to provide a workplace where all of our colleagues feel respected, valued and empowered to achieve their very best every day. We recruit and develop talent with a focus on providing our customers the most innovative products and services. We are an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. About Munich Re Together, we engage with everything we have and are, to help humankind act braver and better. As the world's leading reinsurance company with more than 40,000 employees in over 50 locations around the globe, Munich Re introduces a paradigm shift in the way you think about insurance. By turning uncertainty into manageable risk, we enable fundamental change. We recognize Diversity, Inclusion, and Belonging as a key priority with a culture that welcomes different thoughts and opinions. We dare to think big and are continuously innovating on behalf of our clients. For New York City based employees, the base salary range anticipated for this position is $153,583 to $177,833, plus an opportunity for an annual company bonus based upon a percentage of eligible pay. The salary estimate displayed represents the typical salary range for candidates hired in this position. Factors that may be used to determine your actual salary include your specific skills, how many years of experience you have and comparison to other employees already in this role. Please note that only candidates who are selected for interview will be contacted directly. We thank all candidates for their interest. ___ Save job

General Job Title: Focus Group Leader - US Miscellaneous Medical & Life Sciences Division: Specialty Risks Reports To: As per Beazley's organisation chart Key Relationships: Brokers, underwriters, other staff, coverholders, external clients and suppliers Job Summary: To direct and manage the US Miscellaneous Medical & Life Sciences (US MMLS) team within Healthcare. To deliver and execute the annual business plan, set and direct forecasts. Provide counsel and advice on Underwriting and market conditions. Contribute technical expertise in this business area and maintain and improve market reputation of the Beazley brand. FLSA: Exempt Key Responsibilities: US Miscellaneous Medical & Life Sciences Focus Group Leader • Responsibility for management of the US MMLS focus group including business planning and underwriting., • Develop and implement business strategies for the team in agreement with the head of the Healthcare team., • Plan, direct, co-ordinate and maintain the team to achieve business objectives and target profitability., • Monitor the portfolio and take corrective measures if necessary to ensure long-term profitability., • Ensure that own and team activities comply with all relevant company, regulatory and legal requirements., • Deliver team responsibilities as delegated by the head of the Healthcare team., • Provide proactive oversight of all US MMLS underwriting and related functions within the Healthcare Underwriting • Develop and underwrite a profitable portfolio of HML business as part of the Healthcare team., • Structure tailor-made solutions by considering the team underwriting parameters and underwriting policy and using underwriting knowledge and experience to win new business and retain existing., • Monitor premiums, costs and claims ratios per contract and take corrective measures if necessary to ensure long term profitability at account level., • Evaluate appropriate risk premium by considering the risk costs, reinsurance cessions, capital exposure as well as the underwriting and general administration costs to ensure profitability, using rating models as applicable., • Monitor peer underwriters in their daily work to ensure profitability as well as efficient and cost effective administration of the HML accounts., • Monitor and supervise assistants in their daily work to ensure compliance with underwriting philosophy and policy and consistency within the team and Specialty Risks., • Comply with Beazley's underwriting control standards for business written through Lloyd's, Beazley Insurance Company Inc or Beazley's internal MGAs., • Develop a good working relationship with the claims managers on this class of business. Client Management • Advise, assist and service clients on insurance and risk matters to ensure clients' satisfaction., • Foster positive relationships with clients to get a mutual understanding of both their and Beazley's needs., • Maintenance of good business relationships with brokers., • Maintain awareness of overall Beazley product range and take advantages of opportunities to introduce other Beazley products to clients. Team Leadership As a Beazley Manager, you are expected to - • Provide leadership, direction and support to the team., • Foster a spirit of inclusion, teamwork and unity that reflects Beazley's overall workplace culture, values and appreciation of the benefits of diversity., • Act as a manager, mentor and coach to direct reports to enable them to fulfil their potential and ensure continuous development of them and their wider team., • Ensure direct reports are supported in contributing to the delivery and achievement of the overall team and business objectives., • Provide effective performance feedback on a regular basis, ensuring employees are recognised and rewarded for their contribution. Conversely, providing timely feedback to address poor performance, taking disciplinary action as appropriate., • Maintain transparent and effective communication through department meetings, one-to-one meetings, email etc., • Encourage knowledge sharing and effective delegation to minimise key person dependencies., • Work with other team managers ensuring team resources overall are effectively utilised and people are appropriately challenged., • Encourage direct reports to think proactively about their careers, signposting development and stretch opportunities for strong performers where possible., • Work with Culture & People as appropriate to escalate performance concerns ensuring set objectives are clear and measurable and progress is tracked accordingly. General • Leverage networking opportunities within the business to develop standardised underwriting policy and best practice within Beazley., • Develop best practice and disseminate business and class knowledge within the US MMLS, Healthcare and Specialty Risks team., • Work with peers within Healthcare and Specialty Risks to maximise business opportunities and profitability within the department. This will include but not be limited to sharing market information, marketing sources and cross selling opportunities., • Share and gather knowledge within the Beazley Group to ensure dissemination of best practice and maximise business opportunities and profitability across the Group., • Production of presentations and marketing literature as required., • Production of business plans/research documents for the HML account as required. It is important that within all your interactions both internally and externally you adhere Beazley's core values - Being Bold, Striving for Better, and Doing the Right Thing - as they contribute to an internal environment of teamwork and promote a positive brand image and experience to our external customers. We also expect Beazley employees to: • Comply with Beazley procedures, policies and regulations including the code of conduct which incorporates FCA and PRA Conduct, • Undertake training on Beazley policies and procedures as delivered by your line manager, the Culture & People or assurance teams (compliance, risk, internal audit) either directly, via e-learning or the learning management system, • Display business ethics that uphold the interests of all our customers, • Ensure all interactions with customers are focused on delivering a fair outcome, including having the right products for their needs, • Comply with any specific responsibilities necessary for your role as outlined by your line manager, the Culture & People or assurance teams (compliance, risk, internal audit) and ensure you keep up to date with developments in these areas. This may include, amongst others, Beazley's underwriting control standards, Beazley's claims control standards, other Beazley standards and customer relationship management, • Carry out additional responsibilities as individually notified, either through your objectives or through the learning management system. These may include membership of any Beazley committees or working groups Personal Specification: Skills & Abilities • Proficient underwriting skills, • Accurate and numerate, • Computer skills - good working knowledge of MS Office, advanced Excel skills, • Strong analytical skills with attention to detail, • Able to communicate effectively with others, both verbally and in writing, • Ability to manage time, meet deadlines and prioritise, • Motivational skills Knowledge & Experience • General commercial and financial knowledge, • Extensive experience in the insurance industry, • Extensive experience of Healthcare underwriting, • Thorough knowledge of underwriting policy, philosophy and practice, • Advanced knowledge of underwriting processes and systems, • Client service experience Aptitude & Disposition • Result focused, self-motivated, flexible and enthusiastic, • Professional approach to interact successfully with managers/colleagues/external suppliers, • Team worker as well as able to work on own initiative, • Customer focused, with a strong ethic of service and fairness to the customer Competencies • Achievement drive, • Analytical thinking, • Strategic thinking, • Service focus, • Team working, • Forward thinking, • Developing people, • Conceptual thinking The Rewards: • The opportunity to connect and build long-lasting professional relationships while advancing your career with a growing, dynamic organization, • Attractive base compensation and discretionary performance related annual bonus, • Competitively priced medical, dental and vision insurance, • Company paid life, and short- and long-term disability insurance, • 401(k) plan with 5% company match and immediate vesting, • 22 days annual PTO (full-time, prorated for 1st calendar year of employment), plus paid public holidays with the ability to flex the religious bank holidays to suit your religious beliefs. Additional PTO purchase is available up to a maximum of 5 days per calendar year., • Up to $700 reimbursement towards home office setup, • Free in-office lunch, travel reimbursement for travel to office, and monthly lifestyle allowance in support of your wellbeing, • The opportunity to save for, and purchase, shares of Beazley stock, • Six months fully paid parental leave, regardless of how you come to parenthood, • Company paid sabbatical up to 12 weeks after 10 years of continued service, • Support with exam/study leave and fees for relevant qualifications related to furthering education, • Up to 2.5 days matched paid leave for volunteering at a charity of your choice and 5 days paid leave to provide or arrange care for a dependent with a long term care need annually, • Smart working policy and flexible working culture, trusting our employees to do what works best for them, their role and the needs of the business Salary for this role will be tailored to the successful individual's location and experience. The expected compensation range for this position is $230k - $280k per year and discretionary annual bonus. You will be able to discuss your salary expectations should you be contacted about this role. Don't meet all the requirements? At Beazley we're committed to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your experience doesn't perfectly align with every requirement and qualification in the job specification, we encourage you to apply anyway. You might just be the right candidate for this, or one of our other roles.

We’re a simple-to-use photo documentation and productivity app for contractors of all commercial and home services industries. Packed with intuitive functionality, CompanyCam facilitates unparalleled communication and accountability across a contractor’s entire business. We’re committed to providing a consumer-grade, game-changing experience that helps our users build trust within their company and with their customers. But don’t let that corporate description fool you—the people behind our buttoned-up product are laid-back (but hardworking), genuine, and kickass, and you could be one of them! This role is about building real relationships with real customers and making sure they stick around because CompanyCam is genuinely making their lives easier. As a Bilingual Customer Success Manager, you'll own a book of business and guide customers through the post-onboarding lifecycle: adoption, renewal, and growth. You'll be the go-to for keeping accounts healthy, turning at-risk customers into loyal ones, and spotting opportunities to expand. What makes this role unique is that you'll also be the primary point of contact for our Spanish-speaking customers, conducting outreach, training, and engage entirely in Spanish. You'll shape how CompanyCam shows up for that community, both externally through direct customer relationships and internally by helping keep our Spanish-language resources sharp and our product and marketing teams informed. If you're energized by customer conversations, fluent in both the language and the art of building trust, and want a role where your work has a measurable impact on retention and revenue, this one's for you. Location: We're currently open to both local and remote applicants, with a preference for local candidates. Candidates must permanently live and work in the U.S. to be considered. • Own customer health across your book of business by proactively monitoring accounts, identifying risk, and stepping in early to keep customers engaged and on track, • Drive product adoption by educating customers on features, best practices, and new updates through calls, emails, texts, and live training sessions, • Lead retention efforts by working directly with customers considering cancellation or downgrade and developing strategies to retain their business, • Manage renewals by staying ahead of upcoming contract dates and making sure the path to renewal is smooth, • Partner with Account Managers to identify expansion opportunities including additional seats, add-ons, or upgraded packages, • Serve as the primary contact for Spanish-speaking customers, conducting all outreach and training at a professional/business fluency level in Spanish, • Maintain and improve CompanyCam's Spanish-language knowledge base, keeping content current with product updates and flagging gaps as they come up, • Surface feedback and trends from the Spanish-speaking customer segment to internal teams including Product, Marketing, and CS leadership, • Represent CompanyCam at Spanish-specific trade shows or industry events as needed to build relationships within the contractor community At CompanyCam, your work makes a real impact. Whether you're writing code, supporting customers, or designing experiences, your contributions directly shape the product we deliver and the people we serve. We're building something that helps real people solve real problems—and we believe that kind of work is best done by a team that reflects the world around us. In this role, you’ll drive impact by: • Reducing churn by catching at-risk accounts early and executing retention strategies that actually work, • Growing revenue by identifying expansion opportunities and partnering with Account Managers to close them, • Expanding our reach within the Spanish-speaking contractor community by serving as the face of CompanyCam for that segment, • Improving the product by bringing the voice of Spanish-speaking customers into internal conversations around roadmap and support priorities, • Professional/business fluency in both Spanish and English, written and verbal, required, • Experience in a customer-facing role; SaaS background preferred, • Strong communication and relationship-building skills across cultures and contexts, • The ability to think strategically about customer needs while staying focused on business outcomes, • A self-starter mindset: you manage your own book of business and don't need a lot of hand-holding to stay on top of it, • Empathy for customers and a genuine interest in helping them succeed, • Bachelor's degree in Business Administration or Communications preferred, but not required, • A continuous growth-mindset, with a focus on learning, embracing challenges, and continuously improving., • A knack for creativity and innovation, bringing fresh ideas to the table and solving complex problems. This is a salaried position at CompanyCam. Our starting salary is $48,000 per year and is based on experience. Our average on target earnings (OTE) are around $67,200. We also offer meaningful equity and other ___. CompanyCam is an equal-opportunity employer committed to respect, inclusion, and growth. We work hard, take responsibility, and support each other. Great ideas come from all backgrounds, and we carefully consider every applicant without regard to personal characteristics or traits. Even if your work experience doesn’t align perfectly, we encourage you to apply. What really matters to us is your potential, your passion, and your commitment to learning, innovation, and contributing meaningfully to our team. For any accommodations or technical issues related to the online application or interview process, please email ___ and we’ll respond promptly. Please do not include any medical or health information in your message. Note: Resumes sent to this email will not be reviewed or responded to. To be considered for a position, you must apply directly through our ___.

WHO WE ARE: MagicSchool is the premier generative AI platform for teachers. We're just over 2 years old, and more than 7 million teachers from all over the world have joined our platform. Join a top team at a fast growing company that is working towards real social impact. Make an account and try us out at ___ and connect with our passionate community on our ___. As a Senior Customer Success Manager, you will lead high-level strategic partnerships across major school districts in the Western US to ensure our tools reduce teacher burnout and accelerate student learning at scale. As a regional expert and commercial lead, this consultative position involves managing a multimillion-dollar book of business. Key responsibilities include driving customer adoption and leading renewal efforts. You will oversee complex onboarding and renewal processes, coach teachers and administrators through change, and design interventions that boost adoption. This role is regional. Candidates must reside in Mountain or Pacific time zones. In this role, you will own a portfolio of school and district relationships and be responsible for driving the following measurable outcomes: * Portfolio Growth and Retention: You will manage a multimillion dollar portfolio while maintaining a Gross Revenue Retention (GRR) rate above target through strategic price increases and seat expansion. * Product Adoption: You will drive active usage across your districts by maintaining a deep understanding of the product and delivering high-impact training and implementation strategies that add value throughout the customer journey, ensuring our tools become essential to daily teacher workflows. * Churn Mitigation: You will identify at-risk accounts and execute intervention playbooks to maintain a gross churn rate below company thresholds, specifically focusing on a 90 day action plan for high-stakes renewals. * Strategic Relationship Management: You will build deep trust with district executive leadership, managing accounts with individual ARR values of six-figures or more through data-driven storytelling and consultative selling. * Leadership and Mentorship: You will scale our collective impact by contributing high level insights to the Customer Success playbook, driving cross functional strategy in leadership meetings, and mentoring junior team members to elevate the entire regional organization. * Key Metrics of Success * Revenue Retention (GRR, NRR) * Churn Rate * Pilot conversion * Expansion Growth * Operational Excellence To be successful in this role, you’ll bring the following skills and competencies: * Ownership Mentality: You take full responsibility for your portfolio, working with a high degree of urgency and a bias toward action. * Commercial Fluency: You are comfortable leading complex financial negotiations, including discussing contraction risks, pricing adjustments, and expansion opportunities. * Relationship-Driven: You build deep trust with teachers and district leaders alike. * Strategic Problem Solving: You can balance long-term account health with the immediate pressures of a fast-paced renewal season. * Project Management: You bring structure to complex, multi-stakeholder rollouts and can hold a district accountable to a shared implementation plan. Required * 5 - 8 years of experience as an individual contributor managing enterprise or strategic accounts in a B2B SaaS or EdTech environment, with a strong preference for K-12 EdTech * A proven track record of meeting revenue retention and expansion targets. * Demonstrated experience leading commercial conversations around renewals, expansions, and pricing * Technically proficient and able to manage tools such as Salesforce, Gong, and LMS integrations * Comfort and availability to travel up to 30% of the time * Must reside in Pacific or Mountain time zones Preferred * Background in education as a former teacher, coach, or school administrator, a plus Why Join Us? * Work on cutting-edge AI technology that directly impacts educators and students. * Join a mission-driven team passionate about making education more efficient and equitable. * Flexibility of working from home, while fostering a unique culture built on relationships, trust, communication, and collaboration with our team - no matter where they live. For full time employees: * Unlimited time off to empower our employees to manage their work-life balance. We work hard for our teachers and users, and encourage our employees to rest and take the time they need. * Choice of employer-paid health insurance plans so that you can take care of yourself and your family. Dental and vision are also offered at very low premiums. * Every employee is offered generous stock options, vested over 4 years. * 401k match & monthly wellness stipend. Our Values: * Educators are Magic: Educators are the most important ingredient in the educational process - they are the magic, not the AI. Trust them, empower them, and put them at the center of leading change in service of students and families. * Joy and Magic: Bring joy and magic into every learning experience - push the boundaries of what’s possible with AI. * Community: Foster community that supports one another during a time of rapid technological change. Listen to them and serve their needs. * Innovation: The education system is outdated and in need of innovation and change - AI is an opportunity to bring equity, access, and serve the individual needs of students better than we ever have before. * Responsibility: Put responsibility and safety at the forefront of the technological change that AI is bringing to education. * Diversity: Diversity of thought, perspectives, and backgrounds helps us serve the wide audience of educators and students around the world. * Excellence: Educators and students deserve the best - and we strive for the highest quality in everything we do.

Hybrid schedule, no cold calling and only working with existing customers and clients! This Jobot Consulting Job is hosted by: Brandon Fobert Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. Salary: $70,000 - $75,000 per year A bit about us: Fast growing manufacturing organization that is looking to add to our family of employees! Why join us? Full Benefits package for all employees that includes: Medical, Dental, Vision and PTO!!! Job Details Job Details: Our organization is seeking a dynamic and experienced Key Account Manager to join our Engineering team. This role is pivotal to our success and requires a seasoned professional who can handle a fast-paced, challenging, and rewarding environment. You will be responsible for maintaining and enhancing our relationships with our most important clients - our key accounts. The successful candidate will have a background in engineering, with a deep understanding of the construction industry, blueprints, engineered products, manufacturing, and inside sales. If you are a driven individual with a passion for providing exceptional customer service, we would love to hear from you. Responsibilities: 1. Develop and maintain strategic long-term trusting relationships with high volume clients to accomplish organic growth and long-term company objectives., 2. Research key customer wants and needs. Suggest solutions that answer clients’ needs and wants., 3. Ensure timely and successful delivery of solutions according to customer needs and objectives., 4. Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders., 5. Develop new business with existing clients and/or identify areas of improvement that meet company goals., 6. Monitor and analyze customer's usage of our product., 7. Liaise with cross-functional internal teams, including product development and marketing, to improve the entire customer experience., 8. Collaborate with sales team to identify and grow opportunities within territory., 9. Assist in product design and product development based on customer feedback., 10. Create and manage contract renewal processes for all key accounts. Qualifications: 1. Bachelor's degree in Engineering, Business Administration, or related field., 2. 2+ years of experience in a key account management role or relevant role., 3. Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization., 4. Solid experience with CRM software and MS Office (particularly MS Excel)., 5. Experience in delivering client-focused solutions to customer needs., 6. Proven ability to juggle multiple key account management projects at a time, while maintaining sharp attention to detail., 7. Excellent listening, negotiation, and presentation abilities., 8. Strong verbal and written communication skills., 9. In-depth understanding of the engineering industry, with an emphasis on construction, blueprints, engineered products, manufacturing, and inside sales., 10. Demonstrable experience in negotiation and meeting client requirements., 11. Excellent organizational skills with a customer-oriented approach., 12. Ability to travel as needed., 13. Self-motivated and able to thrive in a result-driven environment., 14. Natural relationship builder with integrity, reliability, and maturity. Interested in hearing more? Easy Apply now by clicking the "Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy

responsible for the leadership and management efforts involved in resolution of complex interrelated departmental applications and reporting issues associated with Cerner CCL customization and Reporting This Jobot Job is hosted by: Brett Walker Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. Salary: $132,000 - $160,000 per year A bit about us: Leading Health System on the west coast...inquire today to learn more! Why join us? Looking for PST or CST located - 100% remote options. Great healthcare benefits from a leading university driven healthcare system. Job Details Summary: The Cerner Application Developer, Senior is responsible for the leadership and management efforts involved in resolution of complex interrelated departmental applications and reporting issues associated with Cerner CCL customization and Reporting . The strategic elements of this position require analytical skills to assist in defining business requirements and help the business develop and implement solutions. Incumbents provide a key role in defining and resolving day to day system performance, data and architecture issues as well as planning and participating in system installations. Incumbents may provide training and work review to junior level staff. Additionally, will work with external vendors, system owners, community partners, contractors and Health Science Campus leadership to design, develop, implement and make operational departmental applications and reporting. This incumbent will Identify and document information technology design specifications based on analysis/assessment of user needs and generate need-gap analyses. This person will use expert knowledge to generate and develop system scope and objective, analyze and evaluate existing or proposed systems and devise or modify procedures to solve problems using data processing. The Cerner Application Developer, Senior will work independently and lead complex system activities. Minimum Education: • Bachelor's degree Degree in related field required, or combined experience/education as substitute for minimum education., • 5 years’ relevant business experience., • 3 years’ experience in an IS healthcare setting., • Strong CCL experience required., • Strong Discern/PowerInsight experience required., • Minimum 1 year of experience with Cerner Data Modeling experience., • This other involves stakeholder management and supporting clinical workflows., • CCL, DA2, Discern/PowerInsight Administration, Cerner Millenium, Discern, Tableau, Custom mPage build, SQL, Olympus, • Reports & Analytics: Ability to generate both standard and ad hoc reports. Ability to design and assist in developing nonstandard/custom reports as required. Ability to create CCL reports and set up operation jobs/monitor delivery of reports ad hoc or at scheduled intervals with working knowledge of integrating data to enterprise analytics platform., • Technical Skills and Industry Knowledge: Works independently on complex system activities both project and operational support-related, understands application build, design, and technical infrastructure, maintains knowledge up-to-date, is a technical resource for others, follows technology practices and standards (i.e. ITIL). Knowledgeable of industry best practices, conventions and regulations as well as emerging and evolving technologies. In addition, responsible for familiarity with CCL, while becoming increasingly knowledgeable of Cerner data model, including ability to complete report writing for Discern/PowerInsight. Working knowledge of writing components for custom mPages; XR templates, adhoq CCL customization requests. Familiarity with security and provisioning of DA2 and PowerInsight., • Solution Design and Development: Analyze events, documentation, requirements and needs to design and develop solutions to solve problems and/or meet organization’s needs. Helps formulate scope and objectives. Utilizes critical analytical and problem solving skills to arrive at recommendations and proposes solutions., • Customer Service: Handles customer questions, complaints, enhancement requests, communicates with customers, handles services problems and tickets politely and efficiently, always available for customers, follows procedures, utilizes problem solving skills, maintains pleasant and professional image. Customers may include both internal department users, vendors, and peers within IS., • Performance Improvement/Transformation/Innovation: Demonstrates an ongoing understanding of and actively participates in performance improvement activities, identifies and proactively pursues business transformation, uses innovation to enhance/solve current system and business workflow problems. Searches for and identifies alter native and/or innovative solutions to technical problems. Act as a subject matter expert for department functions in relationship to implementing and Cerner reporting and CCL logic., • Team Work and Project Management: Helps team leader/manager/director to establish project goals, milestones and procedures, Works on projects throughout the organization, monitors and reports on project task progress, and involved in multiple projects. Manages own work efforts for projects and sub-team and project team to ensure project gets completed on time and on budget. May lead small/medium projects, including facilitate team and cross-functional meetings., • Training: Responsible for training new staff members on applicable systems/applications. Responsible for working with customer and/or vendors with training on new systems being implemented and rolled out for use in the departments., • Other Duties and On-Call: Ability to fulfill On-Call requirements and other duties as assigned. Interested in hearing more? Easy Apply now by clicking the "Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy

Position Summary: As a Product Manager, you'll play a vital role in our Product Management team, driving partner integration strategy and operating rhythms. You'll support the partner integration roadmap, prioritize integrations, liaise with critical partners to execute, and drive revenue directly via integrations. Acting as an intermediary between business requirements and engineering, you'll advocate for integration capabilities and partners internally and lead the team to make informed business decisions. Expected Duties: Integration Success: Maximize the output of the development team within a scrum framework to ensure success. Roadmap Prioritization: Drive product roadmap prioritization, clearly express backlog items, order items to best achieve goals, and optimize the value of the team's work. Partner Integration Delivery and Management • Write crisp, well-reasoned PRDs and user stories that give engineering teams the clarity they need to build with confidence., • Drive agile delivery ceremonies and maintain a healthy, well-prioritized backlog aligned to team OKRs., • Participate in stand-up meetings, lead sprint planning, and facilitate product demos., • Define and monitor product KPIs for your area, using data to inform prioritization and demonstrate business impact. Cross-Functional Collaboration • Work closely with fellow PMs on the Consumer team to ensure coherence across product areas and alignment on platform-level decisions., • Partner with Engineering, Product, and Marketplace Partner team to drive alignment and unblock delivery. Data Analysis: Analyze process and outcome data to identify opportunities and recommend changes Customer and Partner Understanding: Understand user, customer and partner needs, working across departments to bring the partner products to life and communicate the voice of the customer. Qualifications: Knowledge, Skills, and Abilities Professional Expertise: Perform simple to moderately difficult tasks independently, supporting seasoned peers and management on more complex aspects. Analytical Skills: Work on problems of moderate scope, often varied and routine, requiring a review of various factors. Judgment: Exercise judgment within defined procedures and practices to determine appropriate action. Problem-Solving: Apply learned techniques and contribute to analysis and investigation to solve problems. Relationship Building: Build productive internal/external working relationships to resolve mutual problems by collaborating on procedures or transactions. Experience: Bachelor's degree and 2-4 years of relevant professional experience in building partner integrations is strongly preferred (or equivalent work experience).

Founded in 2004 by Michael Quinttus, VINTUS is a leading U.S. fine wine importer representing 200+ family-owned producers. VINTUS New York (VNY) is the exclusive New York State distributor for the full VINTUS portfolio — including Bollinger, E. Guigal, Masseto, Frescobaldi, and Marquis de Riscal — plus 100+ NY-exclusive producers, a Craft Spirits Portfolio, and a diversified Sake collection. Position Overview A cross-functional role responsible for strategic oversight, development, and performance of VNY portfolio across all New York channels. The Portfolio Manager bridges producers, the sales team, and the trade — driving placements, programming, and revenue growth. Approximately 20% of the role involves direct in-market selling alongside sales reps: building buyer and sommelier relationships, presenting the portfolio, and closing placements. Job category: Sales and Marketing

Overview The Assistant Store Manager is responsible for ensuring that store achieves or exceeds sales plan and profitability goals, as well as enhance the David Yurman brand within the store and local market. This individual will also partner with store management team in overseeing that all operational policies and procedures being followed. The assistant store manager will effectively lead, coach and support sales professionals with a focus clientele development and providing a high level of customer service to create a luxury experience. The David Yurman SoHo Assistant Store Manager will be accountable for the following key deliverables: Responsibilities Achieve and/or Exceed Sales Plan • Partner with sales professionals to meet their individual sales plans and KPIs., • Participate in the development and execution of strategic initiatives to deliver the sales budget., • Demonstrate an active role on the selling floor through sales leadership and client development., • Support sales professionals in closing sales., • Facilitate the implementation and success of special events held at the retail store., • Remain current and knowledgeable of industry trends, to determine strategic opportunities to maximize sales within the market., • Maintain visual presentation based on company vision and market needs. Clientele/Service Management • Coach and Monitor in partnership with Store Manager, on sales professionals accountability for client outreach and relationship development., • Ensure store data capture goals are being achieved., • Maintain a luxury environment that is warm and hospitable, and ensuring that the correct interpretation of and implementation of visual guidelines are being met., • Provide appropriate feedback in partnership with Store Manager, to staff to ensure that they have demonstrated the appropriate skills necessary to provide a positive and rewarding client experience in all customer interactions. Operations • Manage the day-to-day activities on the sales floor. Maintain presence on the sales floor to supervise staff and ensure appropriate floor coverage., • Maintain appropriate business controls such as store inventory, requests for stock replenishment and all repairs/returns., • Implement and support all security measures., • Partners with the sales professionals in the administration of special order requests., • Oversee store opening and closing in the absence of the Retail Store Manager. Talent • Partners with the Retail Store Manager in hiring and providing performance review feedback., • Trains new Sales Associates., • Provide leadership to staff through monthly scheduled meetings to review and coach on overall performance., • Provide formal and informal feedback to staff to build ongoing development opportunities., • Explain and enforce KPIs and ensure that staff is trending to those measures. Qualifications • Work Experience: Minimum 1-2 years of proven experience managing in a similar role, preferably within a high-end luxury accessories boutique with joint responsibility for sales and operations., • Ability to motivate, establish strong business partnerships, and promote professionalism with both clients and staff., • Ability to manage multiple tasks in a fast-paced environment., • Proven ability to drive results, and strategic vision to develop business., • Fine Jewelry and or Fine Watch experience preferred, but not required., • Flexibility to work in various roles based on business needs (i.e. on the sales floor, operations, )., • Flexibility to work non-traditional hours, including days, nights, weekends and holidays., • Computer Skills: Proficient in Microsoft Word, Excel, and Outlook The expected base pay for this role is $95,000 - $115,000 annually. Base pay is one component of David Yurman’s total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.

DEPARTMENT: Retail POSITION: Full Time Stylist LOCATION: Madison Avenue Flagship, New York City SALARY: $23-$26/hr + commission BENEFITS: Able to participate in Healthcare, 401K and commuter benefits EXPERIENCE: Minimum 2+ years working in an upscale retail environment ABOUT TANYA TAYLOR Tanya Taylor is a New York–based women’s contemporary brand known for bold color, thoughtful design, and a joyful approach to dressing. Our retail stores are an extension of our brand world — highly personal, community-driven spaces focused on exceptional styling and long-term client relationships. ROLE OVERVIEW We are seeking a highly motivated Full Time Stylist to join our Madison Avenue flagship team. This role is ideal for someone passionate about styling and community building who thrives in a fast-paced, entrepreneurial retail environment. Our Stylists are sales leaders, brand storytellers, and relationship builders responsible for delivering an elevated and personalized shopping experience while ensuring excellence in daily store operations and merchandising standards. As part of our flagship store team, you will work closely with our corporate partners across marketing, merchandising, and ecommerce to support brand initiatives and drive store success. Responsibilities: Client Experience & Styling: • Greet customers as they arrive in the store and style them based on their shopping needs, • Create a welcoming, inclusive, and service-driven store environment, • Act as a brand storyteller, confidently sharing product knowledge, fit, and styling expertise, • Proactively style clients for full wardrobe solutions, confidently outfitting across categories and occasions, • Execute merchandising strategies to ensure the floor reflects current brand priorities, • Develop and maintain dedicated Tanya Taylor customers and stylists through outreach, appointments, and follow-up communication, • Meet and exceed individual and store sales and KPI goals Business Development and Performance Management: • Work cross-functionally with corporate partners to drive and increase sales performance for overall business, • Identify new opportunities to attract and retain clients, • Propose and implement action plans to improve results and generate sales for each product category, • Support and host in-store events, styling appointments, and VIP experiences, • Assist in daily reporting shared with corporate office Operations: • Assisting manager in day-to-day operations, • Execute purchases and returns with accuracy and efficiency, • Restock and organize merchandise on the sales floor, • Support in inventory and cycle counts to ensure alignment and partnership between front of house and back of house, • Help prevent shrinkage by playing an active role on the sales floor, • Responsible for back room management Qualifications: • Minimum 2 years of previous retail experience, • Womenswear and/or luxury experience preferred, • Established client relationships. Upper East side client book a plus., • Sales-inclined and goal oriented, • Excellent social skills: the ability to communicate optimally both verbally and in writing., • Has a friendly and professional demeanor, • Passionate about fashion and styling, • Ability to flex between sales floor and operations as business needs., • Ability to use POS system and its inventory management functions, • Ability to work in a collaborative team environment, • Ability to lift boxes/weight up to 30 lbs, • Must have flexible schedule: some nights, weekends, and holidays as needed MORE ABOUT TANYA TAYLOR Tanya Taylor is a New York based womenswear brand whose mission is to create clothing that inspires confidence, celebration and community. Through the artful use of color, texture and original hand-painted prints, each collection is thoughtfully designed with its customers in mind. The brand is proud to provide practicality and inspiration, offering a range of ready-to-wear including occasion dresses, separates, elevated basics, denim and swimwear in sizes ranging from 00 through 22. The brand opened its first flagship store at 980 Madison Avenue on the Upper East Side in 2023. The brand is available at retailers, including Saks Fifth Avenue, Neiman Marcus and Shopbop, and has been worn by inspirational women including Former First Lady Michelle Obama, Taylor Swift, Tracee Ellis Ross, Beyoncé, Emily Blunt, America Ferrera and Nicola Coughlan.

Company Description The Little Tribeca was co-founded by Alex and Julia, two moms inspired by their children and their passion for unique shopping experiences. Opening its doors in April 2022 in the Tribeca neighborhood of New York City, the store is an extension of Alex’s initial boutique, The Little East, launched in East Hampton, NY, in 2020. The Little Tribeca is dedicated to creating a welcoming environment for families and is curated with care to meet the needs of the local community. Follow us on Instagram (@thelittle_tribeca) for a glimpse into our daily inspiration, often featuring the little ones who drive our vision. Role Description This is a part-time, on-site Sales Associate role based in New York, NY. The Sales Associate will assist customers with their purchases, maintain an organized and inviting store environment, and provide a high level of customer service. Responsibilities include stocking shelves, processing payments, answering customer inquiries, and contributing to a pleasant shopping experience. The Sales Associate will also have the opportunity to represent the friendly and community-focused ethos of The Little Tribeca. Qualifications As a Sales Associate at The Little, our 3 Key Areas of Focus are: 1. Customer Service Focus, 2. Sales Generation & Business Driver, 3. Visual Merchandising & Operational Excellence Duties include, but are not limited to: • Deliver outstanding customer service and build long-term relationship with customers, • Maintain and develop personal relationships to ensure customer loyalty and maintain an up to date client book, • Meet monthly sales goals and KPI’s, • Drive productivity and profitability, • Demonstrate knowledge and understanding of different sales techniques for example cross selling and adding on, in order to drive sales and KPIs, • Merchandise products in a delightful way and maintain standards of product presentation, • Maintain, update and restock store inventory, • Keep the store tidy, organized and restocked at all times, • Help with management of inventory: receiving, quality check and update products in inventory management system., • Price and placing new product arrivals in their dedicated areas, • Monitor and updating inventory levels and alerting the team if certain items run low, • Daily emails when our Manager is out of the store, • Personal appearance and presentation must be aligned with company policy, • Pay range $22-$24 is based on experience

Position Overview We are seeking a strategic and highly creative Senior Manager of Events & Brand Experience to lead the conception, planning, and execution of immersive brand moments that reflect the prestige, craftsmanship, and exclusivity of Versace for the North American Region. This role is responsible for delivering best-in-class experiences that deepen client relationships, elevate brand perception, and drive business impact across the region. Key Responsibilities: Strategic Leadership • Develop and execute a comprehensive events and brand experience strategy aligned with overall brand and business objectives, • Translate brand identity into elevated, memorable, and emotionally resonant experiences, • Partner with senior leadership, CRM, PR, retail, and HQ teams to ensure cohesive storytelling across all touchpoints Event & Experience Management • Lead the end-to-end execution of high-profile events, including VIP client experiences, product launches, private dinners, cultural partnerships, and activations, • Conceptualize innovative experiential formats that reinforce brand positioning in the luxury space, • Oversee event production, including creative direction, design, venue selection, vendor management, and on-site execution Client Experience & Relationship Building • Design bespoke, high-touch experiences tailored to top-tier clients and VIP audiences, • Collaborate with clienteling teams to curate personalized journeys that foster loyalty and lifetime value, • Maintain a deep understanding of consumers expectations, trends, and behaviors Brand Standards & Creative Excellence • Ensure all experiences reflect the highest level of quality, detail, and brand consistency, • Set and uphold visual and experiential guidelines across all activations, • Push creative boundaries while maintaining brand integrity Budget & Vendor Management • Own and manage event budgets with a focus on ROI and efficiency, • Identify, negotiate, and manage relationships with premium vendors, agencies, and production partners, • Ensure flawless execution within budget and timelines Measurement & Optimization • Define KPIs and evaluate the success of events through both qualitative and quantitative metrics, • Leverage insights to continuously refine and elevate future experiences Qualifications • 7+ years of experience in event marketing, experiential marketing, or brand experience, preferably within luxury, fashion, hospitality, or lifestyle sectors, • Proven track record of executing high-impact, high-touch luxury events on a global scale, • Exceptional creative vision with strong attention to detail and aesthetics, • Strong leadership and project management skills, with the ability to manage multiple complex initiatives simultaneously, • Excellent communication and stakeholder management skills, • Experience managing large budgets and external partners, • Willingness to travel frequently and work flexible hours as required by events, • Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) At Versace, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Versace is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V

At STIIIZY we believe sales leadership is a craft: something you sharpen, study, model, and take pride in. You are both player and coach, and you support your team and customers exactly where they are at. Our sales leaders set the tone for their teams. They lead from the front, own their outcomes, and elevate the people around them. STIIIZY is the #1 selling cannabis brand in the country because we stay close to the culture and keep building on what works. We ask ourselves every day, what does it take to win. A-Players thrive here, people who hold themselves to a higher standard, see obstacles as opportunities to adapt and improve, and operate with urgency, creativity, and clarity. Leaders who are real and genuine with customers and their team, and who maintain high standards every single day. This role is for someone who wants to build, grow, and lead a hardworking, high-performance sales organization. Our sales leaders set the example for the rest of the state and company. Role Overview The Sales Director / Sales Manager – New York is responsible for leading, developing, and managing the state’s sales organization while driving revenue growth, account penetration, retail execution, and operational discipline across the market. This role owns territory strategy, team performance, top-account growth, field execution, AR management, forecasting, promotional execution, and cross-functional alignment with Marketing, Field Marketing, Sales Ops, and Production. 1. Market Strategy & Business Planning • Build and maintain a full market map by region, rep, account tier, and whitespace., • Identify distribution gaps and high-value new account targets., • Develop data-driven territory plans and optimized weekly routes., • Own strategy for the state’s top accounts — growth plans, visit cadence, performance expectations., • Review market trends weekly and adjust quickly., • Partner with Analytics on category insights, SKU trends, and opportunity identification. 2. Team Leadership, Coaching & Performance Management • Ride in the field with sales team at least 2x per week., • Conduct weekly 1:1s focused on performance, behaviors, and capability development., • Train sales team on negotiation, account management, sales process, and communication., • Enforce accountability around KPIs: voids, reorders, new doors, route efficiency, CAD execution., • Identify performance issues early and execute clear corrective action plans., • Lead structured weekly sales meetings with discipline and clarity., • Partner with Training to upskill new hires and tenured reps. 3. Field Execution & Retail Activation • Audit top accounts monthly for merchandising, menu accuracy, pricing, displays, and execution., • Ensure flawless resets, launches, and promotional execution., • Drive consistent sell-in of high-velocity SKUs, new products, and promotional bundles., • Partner with Field Marketing to plan and execute prioritized CADs., • Personally visit 5–10 top accounts per month to validate execution., • Identify merchandising gaps and ensure timely corrective action., • Provide leadership with field photos, market notes, and competitive insights. 4. Account Growth, Development & Relationship Management • Identify and open high-value new accounts across the state., • Build strong relationships with the top 30% of accounts and key decision-makers., • Maintain a bi-weekly communication cadence with priority accounts., • Support retailers with data-driven selling plans and promotional recommendations., • Represent STIIIZY at trade shows, industry events, and key buyer meetings., • Build trust with consistent follow-through and strong execution. 5. Financial Discipline & AR Management • Review aged AR weekly and ensure each rep is accountable for their territory., • Collaborate with Finance and Sales Ops to support collections., • Reinforce payment terms, COD requirements, and disciplined ordering behavior., • Escalate high-risk accounts early with structured recovery plans. 6. Cross-Functional Collaboration • Work with Sales Ops on forecasting, demand planning, and territory efficiencies., • Align with Marketing on menus, pricing accuracy, promotional visibility, and brand presentation., • Collaborate with Production on inventory levels, supply planning, and sell-in strategy., • Partner with Field Marketing on CAD deployment, scheduling, and prioritization., • Provide weekly updates with market insights, risks, and opportunities. 7. Reporting, Forecasting & Communication • Deliver weekly scorecards by region and rep., • Report wins, challenges, competitive intel, and actionable next steps., • Forecast weekly and monthly revenue with accuracy and discipline., • Align Sales Ops and Marketing on launches, resets, and promotional windows., • Maintain consistent, professional communication upward and downward. Who Thrives in This Role • Leaders who think clearly, move quickly, and execute decisively., • People who take ownership — not shortcuts or excuses., • Coaches who elevate talent and enforce high standards., • Operators who love structure, clarity, and accountability., • People who stay close to the field and the customer., • Leaders who bring consistency, professionalism, and energy daily. Qualifications • 5+ years of sales leadership experience in cannabis (preferred), will consider CPG., • Proven ability to coach, develop, and hold teams accountable., • Strong analytical, planning, and forecasting skills., • Ability to operate in a fast-moving, high-growth environment., • Excellent communication and cross-functional collaboration skills., • Valid driver’s license and ability to travel statewide.