Are you a business? Hire call center candidates in Linden, NJ
We are looking for a friendly and hard-working Call Center Representative to join our growing team. You will be responsible for answering all incoming calls and emails, handling customer questions and complaints, and transferring potential leads to our sales team. Candidates should have an outgoing and positive demeanor, a positive work ethic, and have a track record of working well with others in a team environment. We prefer applicants who have some customer service experience, but we are willing to train the right person. Interested candidates should send their resumes Tasks Respond to incoming calls and messages in a timely manner throughout shift Identify customer questions, complaints, concerns, and overall needs Provide sufficient answers and solutions to all customer queries Handle customer complaints respectfully and professionally Redirect customers to appropriate departments and teams when appropriate Generate leads for sales team by screening callers and identifying potential sales opportunities Meet or exceed call quotas and sales assist quotas, both personally and as a team unit Follow all communication procedures, policies, and guidelines during every customer interaction Requirements High school diploma or equivalent (GED) Customer service experience preferred Familiarity with CRM systems a plus Excellent communication and time management skills Ability to multitask Outgoing and friendly personality Benefits Benefits for eligible F-T & P-T employees include: Work/Life Balance, Health & Dental, Community Involvement / Matching Gifts Program, Tuition Reimbursement Assistance & Education Life Works, Employee Stock Purchase Plan, Employee Wellness and 401k plans. Paid Time Off and Holidays with Generous Company Discounts.
A four-time Magnet -recognized health system for nursing excellence, we serve as a Level II regional trauma center, comprehensive stroke center, regional perinatal center (including a Level III NICU), and emergency mental health screening center. Athena/Cerner EMRExperienced office and clinical s...
Answer incoming phone calls, faxes, emails and respond to customer requests. Must be able to work with internal office personnel, sales & development representatives, records center personnel, and management. ...
A very well known Fortune 500 Financial Services organization is looking for a Remote Call Center Representative to join the team ASAP. Customer service/call center background. Experience handling 40 calls/day from advisors (internal) and clients (external) with new business cases. ...
... Legal Insurance, Pet Insurance, PTO Requirements: Key Responsibilities * Responds to incoming ... HIPAA & compliance guidelines Shared Duties/Other * Maintains detailed knowledge of practice ...
Managing On-Call responsibilities. ...
The Business Analyst Supervisor is responsible for assisting the director and management team with monitoring data and related processes that contribute to the successful operations of BHMG and its respective divisions.In addition, the Business Analyst Supervisor is responsible for translating bu...
The Call Center Agent schedules patients for diagnostic procedures at contracted radiology facilities. The agent answers inbound calls and makes outbound calls as necessary to ensure the patient receives his/her services promptly. Call Center Agent Responsibility:. At least 1 year inbound/outboun...
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Manage call outgoing call follow ups. Responsible for treating every customer with the utmost courtesy while maintaining a positive outlook on every call. Make outgoing calls to confirm appointments. Incoming calls and responding to customers’ requests. ...
Call Center Agent Job Summary:. The Call Center Agent schedules patients for diagnostic procedures at contracted radiology facilities. The agent answers inbound calls and makes outbound calls as necessary to ensure the patient receives his/her services promptly. Call Center Agent Responsibility:....
The Call Center Leader manages a team responsible for handling calls from customers and sub-contractors, ensuring efficient and effective communication between our clients and service delivery leaders. Manage day-to-day operations of the call center, including staff scheduling, call volume foreca...
Inbound Call Center – The Agent is responsible for responding to telephone inquiries and concerns using approved procedures and guidelines while ensuring the quality and integrity of the call. A minimum of 1-year call center experience in telephone customer service or related experience. The Cust...
Responsibilities Create, maintain and measure the internet and business development processes (for both sales and service) Manage a group of customer service representatives in a call center environment Develop and maintain the new hire and interview processes for all BDC reps/appointment coordin...
Are you driven by a passion for delivering exceptional customer service and thrive in a fast-paced environment? Our esteemed Ophthalmology practice, located in the heart of Monmouth County, NJ, is actively seeking a dedicated full-time Call Center Associate to serve as the friendly voice and prim...
The Customer Service Representative will be an energetic and reliable professional in the Movado Call Center. The Customer Service Representative will be responsible for answering incoming customer calls, utilizing company policies to solve customer issues, and directing calls to the managerial t...
The Call Center Associate will:. Demonstrate competency in all CBORD programs utilized during the normal operation of the call center. Adhere to Departmental policies and procedures regarding food and beverage consumption and gum chewing while in the call center and kitchen work area. Take phone ...
Knowledge of Microsoft Outlook, Microsoft Teams, or similar instant messaging tool After completing Patient Services Training and Probationary Period; capacity to work in a Call Center environment and ability to communicate and cooperate in a Team setting Maintain Call Center Metrics of: Less tha...
The Call Center Supervisor will be responsible for:. Ensuring compliance with call center objectives, performance standards, and policies. Analyzing data to assist management in determining call center goals. Medical and/or Dental Call Center environment. ...
The main function of a call center/customer service specialist is to interact with customers to provide information in response to inquiries about products and service and to handle and resolve complaints. ...
We are currently looking for skilled *Spanish Bilingual Interpreters* that are available to work from home and interpret high volume inbound calls. Details of the position:** Work from Home* $15 an hour – Long term contract* Minimum of 25 hours a week* Saturday and/or Sunday coverage ...
A very well known Fortune 500 Financial Services organization is looking for a Remote Call Center Representative to join the team ASAP. Customer service/call center background. Experience handling 40 calls/day from advisors (internal) and clients (external) with new business cases. Vaco is an Equ...