Call service jobs in Elmira, New York - Page 2Create job alerts

Job Description We are currently seeking a motivated and customer-focused Outpatient Call Center Assistant to support our Ivy II Internal Medicine office. This individual will play a critical role in ensuring an exceptional patient experience by handling incoming and outgoing calls, providing efficient call routing, and supporting administrative tasks that maintain a functional office environment. This position offers the opportunity to work in a fast-paced healthcare setting while serving as the first point of contact for our patients and providers. Schedule: • Monday - Friday, Day Shift, • Full-Time, 40 hours per week, • 6 Paid Holidays Key Responsibilities: Client Service & Call Management * Answer, manage, and direct high volumes of incoming calls for Primary Care clinics. * Demonstrate a strong understanding of medical terminology and appropriate scheduling practices. * Use discretion and clinical protocols to escalate calls appropriately without direct supervision. * Document all interactions accurately in the electronic medical record (EMR) system. * Recognize emergency situations and respond appropriately (e.g., initiate 911 contact). * Manage multiple phone lines, queues, and provider-to-provider connections effectively. * Respond to patient inquiries, coordinate with providers, and serve as the primary contact for urgent and non-urgent calls. * Maintain and monitor fax inbox, scan and distribute incoming documentation, and sort mail. * Schedule patient appointments across multiple locations and specialties according to established protocols. Administrative & Technical Support * Maintain proficiency in computer applications such as Microsoft Office Suite, eClinicalWorks (ECW), Sorian, and other clinical systems. * Support positive communication between the call center, physician offices, and other departments. * Notify patients regarding appointment changes and other relevant information. * Update patient demographics accurately and timely. * Assist in the complaint process and track call volumes using established databases. * Perform clerical duties during periods of low call activity, including managing office supplies and assisting with facilities upkeep. * Provide age-appropriate communication for all patient populations. * Participate in Performance Improvement initiatives and required annual training. * Uphold the values of customer service by creating a pleasant and supportive experience for all callers and visitors. Qualifications: Education: * High school diploma or equivalent required. * Coursework in business or clerical studies preferred. * Associate degree or equivalent experience (2-3 years of administrative support) strongly preferred. Experience: * Minimum of 3 years of clerical experience in a hospital, medical office, or healthcare setting. * Proven customer service skills with the ability to manage a high volume of calls while maintaining a calm and positive demeanor. * Proficient in Microsoft Office Suite and EMR systems. * Strong verbal and written communication skills. * Ability to multitask, prioritize responsibilities, and work independently. Physical Demands: * Typical office duties. * Regularly required to lift up to 10 lbs.; occasionally up to 20 lbs. Job Posted by ApplicantPro

Job DescriptionAIM is seeking an Administrative Associate to join our mission-driven organization. Our growing team is offering a full benefits package that includes: Hybrid schedule after 90 days Medical, Dental, and Vision Insurance options Employer Paid Life Insurance 403(b) with matching Generous Paid Time Off and a culture of work/life balance Position Snapshot: The Administrative Associate (FI Specialist) provides technical support to individuals with developmental disabilities regarding their self-directed (Medicaid and state-funded) budgets. The goal is to ensure budget compliance is met through ample documentation, customer service, and qualitative review. Essential Functions: • Review program expenditures to ensure optimal budget utilization., • Ensure Medicaid billing standards are met through a review of service delivery documentation., • Review employee timesheets, monthly summary notes, mileage and expense reimbursement forms, and all other documentation., • Triaging a high call volume, email communications, and data entry., • Provide incredible care and support via a caseload of individuals with intellectual disabilities and their families who utilize AIM services., • Support participant onboarding and budget launch., • Qualifications: The ideal candidate will have an associate's degree in business, health, human services, or finance., • The candidate will also be considered with a high school diploma or equivalent and have professional experience working with budgets and computerized systems such as Microsoft Excel, and Microsoft Word. This position requires a high degree of customer service and ensures best practices are carried out to achieve service effectiveness and efficiency, • Must have strong fiscal experience with budgets, spreadsheets, expenses, and reimbursements. WE ARE AN EQUAL-OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status, or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

Job Description Vector Marketing is filling part-time sales positions with an emphasis on customer service. Primary responsibilities include working with customers, selling our Cutco products, and writing up any orders. There is a base pay not based on sales, but reps have an opportunity to earn more based on commission. Previous experience is not required. We provide flexible schedules for anyone looking to make some extra income around their current schedule. Position Details: • Reps are paid weekly – base or commission, whichever is higher for the week. We have a commission structure set up based on performance. Reps are paid $30.00 base-appt (per presentation, not based on sales or results). There is an opportunity to make more, but there is still a fallback for the sales rep to make an income even if they have an off week., • Solid training – We teach our reps how to do well in this role before they start and offer continued support and additional training as time goes on., • Flexible scheduling – We help our reps create a schedule that works best for them. Some work as much as possible, some work part time, while others choose to extra income around other commitments such as classes, other jobs, or family commitments. Summer work is available for those who are looking for seasonal work., • Product - We sell Cutco products that are used in the home focusing on the kitchen and some gardening tools as well. Previous experience & knowledge about home goods isn’t needed., • Location - Sales reps work from home and locally after training, meetings and training are usually held in the office., • Advancement – Reps who work here long term (even if they only work part time) have an opportunity to move along several different career paths including management and career sales professional. Basic Requirements: • Enjoy working with people, • At least 18 years old or 17 and a 2026 HS Graduate, • Some conditions apply, • Willing to learn and apply new skills. Who would do well: People who have done well with us in the past have had experience in retail, fast food, cashier, call center, administrative assistant, customer service, receptionist, office work, landscaping, and in just about any field you can imagine. We welcome all applicants who have a positive attitude and enjoy working with people. This entry level sales position is a great fit for people who are looking for part time or a flexible work opportunity. If you are a student looking for summer work or just someone who is looking for a flexible schedule, our opportunities can work around your needs. If you think you would be a great fit for our sales team fill out the contact information and a receptionist will follow up with you about setting up a virtual interview with a manager. We encourage applicants of all ages and experience, as we do not discriminate on the basis of an applicant’s age.

Job Description Look no further and join the Able2 family today! Able2 is currently seeking candidates for a day shift, Sunday-Thursday Residential Supervisor position. Our competitive hourly rate ranges from $21.00-22.50/hour depending on experience and education. At Able2, we take pride in enhancing the quality of life of the people we serve and have a long history of compassion and dedication to the individuals in our community. Able2 couldn’t incorporate these core values without employees like you. If you are dedicated, empathetic, and willing to work as a team, please apply today! As a full-time employee, you will accrue paid time off starting day one. Able2 also offers Medical, Dental and Vision insurance. With additional incentives such as free basic life insurance, 401K with employer matching and employee referral bonuses, Able2 provides you with stability as well as a better purpose. Responsibilities: • Strives to promote person-valued outcomes of independence, inclusion, individualization and productivity., • Directly supervises assigned residential staff. This includes interviewing, appraisals, and disciplining, as appropriate. Assists in selection of new staff for the residence., • Prepares staff schedules at least 2 weeks in advance. Assures proper coverage for all shifts, keeping in mind training requirements needed in order to manage needs of each person/shift. Implements call in procedure and/or red dot system as needed., • Supervises the use of each person’s personal funds and petty cash, and ensures purchases made during their shift are made in accordance with established policies and procedures and are within purchase order amounts., • Trains and ensures all staff review and understand each person’s Plan of Care (e.g., transfers, independent living skills, personal hygiene, personal support plans); ensures staff record progress or lack of progress thoroughly and appropriately, and that each employee has the training needed to carry out each person’s Plan of Care., • As a working supervisor, assists in carrying out program/individuals’ goals, feeding plans, toileting and other direct care needs as necessary., • Must possess a valid/clean driving record and driving record acceptable to agency insurance carrier, • One or more years' experience working with the developmentally disabled., • Previous supervisory experience preferred., • Verbal and written communication skills, • Ability to work independently and as a team Powered by JazzHR B3gktZ5TnU

Job Description MAIN FUNCTION: Assist with providing quality patient care, by performing assigned duties and specified patient care activities under the direction and supervision of a licensed nurse. To assist in establishing and maintaining good interpersonal relationships with patients, families, health care personnel, and other departments. The Patient Care Technician assists with the care of the mildly, chronic, and acutely ill patients. As a Patient Care Technician, you are delegated the authority, responsibility and the accountability necessary for carrying out your assigned duties. The Emergency PCT floats to other departments if needed when the emergency department is not busy. DUTIES AND RESPONSIBILITIES: 1. Follows work assignments, and/or work schedules in completing or performing tasks., 2. Performs all tasks in accordance with established policy/procedures and instructed by Charge Nurse., 3. Performs routine patient care which includes: a. Bathing b. Mouth Care c. Hair Care d. Toileting Assistance 4. Promotes patient comfort to include: a. Positioning, lifting and transfers b. Ambulation c. Answering call lights d. Assisting with emotional needs 5. Performs and records the following specimen collection: a. Obtain blood specimens b. The Emergency PCT Only will perform point of care testing to include but not limited to: glucometer, Hemocue, I-STAT (excluding ABG and Troponin), urine dip-stick, saliva alcohol swabs, urine and serum pregnancy test, rapid strep, stool occult-blood etc. (as per training and policy). c. Obtain urine, stool and sputum specimens d. Actively participates in and documents quality controls on all procedures as required in testing protocol (i.e. glucometer, Hemocue) e. Actively participates in the Process Improvement Program as required by the Laboratory and regulatory agencies 6. Observes and reports presence of pressure areas and skin breakdowns to prevent decubitus ulcers., 7. Assists with post mortem care., 8. Takes temperature, pulse, respirations and blood pressure and pulse oximetry as directed., 9. Discontinues foley catheters as directed in accordance with hospital standards., 10. Assists with dressing changes as directed in accordance with hospital standards., 11. Removes peripheral Saline Locks as directed in accordance with hospital standards., 12. Accurately records entries on the ADL sheet, Intake and Output sheet and vital signs record., 13. Reports all changes in patients' condition to the primary RN Charge Nurse or Nursing Supervisor., 14. Promotes adequate patient nutrition by assisting with meals and feeding patients., 15. Assists in the care of the patient in isolation., 16. Operates all equipment in a safe manner after receiving in-service on how to use the equipment., 17. Identifies defective equipment and removes piece of equipment from service. And completes a work order., 18. Follows policies and procedures related to Standard Precautions., 19. Assists Unit Director with inventory and stocking of unit supplies., 20. Will be cross-trained to cover Unit Clerk / Secretary duties and provide back-up as necessary., 21. Attends and participates in Staff Unit meetings., 22. Utilizes proper body mechanics with patient lifting and transferring to prevent injury to self or patients., 23. Presents self in a professional manner: • attire, • attitude, • presentation, • communication, • attendance 24. Accepts performance improvement suggestions, if applicable., 25. Promotes and fosters the mission and philosophy of the Hospital during performance of job duties and community activities., 26. Actively supports and participates in the Hospital Continuous Quality Improvement endeavors., 27. Performs other related duties as required., 28. This position requires you to follow standard precaution guidelines in all work situations., 29. Selects and uses appropriate personal protection equipment as the patient care situation dictates., 30. Familiar with and demonstrates continuous Performance Improvement principles and participates in the process as appropriate., 31. Attends all annual mandatory educational programs as required by position., 32. Employee understands and demonstrates the importance of satisfying the needs of the customer/patient by interacting with him/her in a friendly and caring way, being attentive to the customer's needs, both psychologically and physically, and by taking the initiative to maintain communication with the customer in order to provide a secure and pleasant experience with the Arnot Health., 33. It is understood that this lists typical duties for the classification and is not to be considered inclusive of all duties that may be assigned. EDUCATION: High school diploma or equivalent experience required. EXPERIENCE: Previous experience or job knowledge is required. Nursing aide training is required. Phlebotomy and glucometer experience or training is required. CARDIOPULMONARY RESUSCITATION: Basic Life Support (BLS) required within 90 days of hire date. PHYSICAL DEMANDS: Good physical and mental health is required because long periods of standing and walking are involved. Also, stretching and lifting are required in the care of patients, the equipment and the physical environment. Manual dexterity is necessary for handling instruments and equipment. Visual and aural acuity are required to make adequate observations of patient's condition. SPECIAL REQUIREMENTS: 1. Demonstrates understanding, patience and tact in dealing with patients and fellow workers., 2. Abides by and supports Hospital policies and standards., 3. Trustworthy in safeguarding confidential information., 4. Willingness to work hours that best meet the needs of a specific service., 5. Appearance to be neat and professional at all times., 6. This position requires limited access to the medical record, which includes charting on the flow sheet, ADL and graphic. EXPOSURE CATEGORY: Category I: Tasks that involve exposure to blood, body fluids or tissues. Job Posted by ApplicantPro

Job DescriptionDescription: Summary The Health Homes Assistant Program Manager is responsible for assisting with the oversight of all Health Homes and care management services agency-wide. Knowledge of Health Homes, CFTSS services, billing, CHHUNY policies, and Department of Health standards are essential. The ability to forge positive relationships with internal and external customers at all levels is crucial to success in this position. The Health Homes Assistant Program Manager works closely with the Health Homes Program Manager in the design and facilitation of the program milieu and service delivery system, quality assurance measurements and agency goals. The Assistant Program Manager contributes to the Glove House high performance culture by exhibiting our values and providing quality results that keep Glove House as the premier provider of child, family, and behavioral health solutions. This individual is directly accountable to the Health Homes Program Manager. Primary Job Functions • Provides secondary oversight to Health Home Services; provides indirect supervision to staff in assigned departmental area in accordance to all Glove House, state and regulatory requirements., • Guided by organizational values and trauma informed practice in all interactions., • Treats all children, families, staff and ancillary providers with respect and courtesy., • Demonstrates and models sensitivity to the cultural background of children, families and co-workers., • Assures that all processes within the Department operate in compliance with applicable NYS codes, rules and regulations and with Glove House policies and procedures., • Provides indirect oversight to the Health Homes program at the direction of the Health Homes Program Manager., • Completes tasks in accordance with the Assistant Manager, managing the outreach process for incoming referrals with the assistance of the Program Manager while assisting with technical input/review of clients and notes to insure proper billing and reimbursement to the agency., • As the Assistant Manager, personnel may also be responsible for the facilitation of Plan of Care/Interdisciplinary Team Meetings in coordination with the primary care manager and the client’s care team., • Provides supervision and coaching to staff within the departments and co-leadership with teams within the agency., • Responsible for assisting with coaching, training, and supervision of Health Homes staff., • Will carry a case load., • Responsible for carrying out additional casework/case management activities due to staffing shortages and department needs., • Provide indirect oversight and direction to ensure the completion and maintenance of all departmental records and documentation., • Assist with completing administrative documentation in accordance with Glove House program and regulatory standards., • Assures all insurance and billing documentation is completed in a timely fashion., • Consistently attends staff meetings and provides leadership, agenda and coaching during team/staff meetings., • Available to provide managerial oversight in the absence of the Program Manager as needed., • Responsible for assisting in the research and development of best practices and new initiatives to meet the changing needs of children and families in the community., • Acts as a leader to the department in fostering the principles of a learning organization through continuous education and the provision of in-service training throughout the agency., • Consistently attends mandated agency and department meetings and participates in standing agency committees and community committees as assigned., • Represents Glove House at state and local forums, developing collaborative relations with other stakeholders in the community and promoting the interests of the agency., • Assists with monthly audit and audits assigned but CHUNNY. Education, Licenses and Experience • Bachelor’s degree in related field preferred; bachelor’s degree required, • Must have a valid driver’s license and driving record in accordance with agency standards., • Community resources, trauma informed care practices, state and federal regulations, Medicaid services, managed care organizations, and department of health policy., • Perform under strong demands in fast-paced, diverse environments., • Handle confidential information appropriately., • Perform at a high level of autonomy, with minimal supervision., • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals., • Utilizing computer and standard Microsoft Office, learn new computer programming (i.e. MyEvolv, Netsmart, HCS, Paycom, et al.), • Ability to speak effectively before groups of customers, employees, county representatives, state regulatory personnel., • Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form., • Work on multiple tasks, while maintaining a high attention to detail, accuracy and quality, • Commit to effectively and efficiently providing high levels of customer satisfaction with positive service delivery results., • Demonstrate the behaviors of the Glove House Values., • Set appropriate limits and boundaries with clients; act decisively to protect clients, when necessary., • Recognize importance of social, economic, environmental factors in the development and resolution of personnel and programmatic issues., • Be sensitive to staff cultural and other status characteristics. The incumbent will work a standard scheduled week; however, flexible hours may include weekends, evenings and holidays. The ability to work flexible hours is required, as is the ability to provide on-call support when scheduled or to meet business needs. Travel will be as needed to conduct Glove House business-related activities. Generally, duties of this position require at least 80% time at work/face-to-face time with co-workers, supervisor and to provide supervision to those you supervise. Up to 20% may be approved to work from home. Requirements:

DePaula Mazda is looking to hire a motivated customer service representative to work in our call center scheduling appointments for our service department. Answering all incoming phone calls and scheduling service appointments for customers in X-Time. Making proactive outbound phone calls to existin

Earn up to $750 a week in your free time by providing feedback on everyday products and services. No customer service representative experience required. If needed, try out products or services ahead of your session.

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!. Previous experience in customer service or sales is a plus.

You get to review and use new products or services before they are released to the public. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Customer service representative age

Customer service representative agent experience not required. Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments.

Call Center Representative Agent experience not required. Remote Work From Home Call Center Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. MUST actua

You get to review and use new products or services before they are released to the public. If you are a call center representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Call Center Representative Agent experie

Home Depot - - Responsibilities: Become the frontline support to drive Pro customer sales and service at Home Depot Halfmoon.

Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. MUST actually use products and/or services, if provided. Custom

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred. Excellent customer service and relationship management sk

Call Center Representative Agent experience not required. Remote Work From Home Call Center Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. MUST actua

Home Depot - - Responsibilities: Provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance; Learn about products using our tools, and provide information to customers in order to sell an entire project; Greet, qualify, recommend and close every cu

Customer service representative agent experience not required. Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments.

If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Customer service representative agent experience not required. Remote Work From Home Customer Service Representative Agent - P

Client Communication: Answer phone calls and emails with a positive attitude, providing helpful information about our boarding, grooming, and daycare services; Provide basic information about pet care and resort policies to clients, always keeping a customer-focused approach. Customer Service Backgr

We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. A range of mental health s

Location 140 Cooper Ave, Tonawanda, NY, 14150, United States.Description Requirements Summary.

Waste Connections - - Responsibilities: Answering customer calls and processing customer orders for new service, discontinuance, or changes in service; Accepting payments from customers, researching customer billing inquiries and updating customer account information; Interacting with customers and

Customer service representative agent experience not required. Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments.

Dollar Tree - Main Street - Responsibilities: Assist customers with questions and recommendations; Manage sales transactions while working assigned cash register; Maintain security of cash and protect company assets; Keep the store well-stocked, and recover merchandise; Responsible for maintaining t

MUST actually use products and/or services, if provided. Customer service representative agent experience is not necessary. You get to review and use new products or services before they are released to the public.

If you are a call center representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Call Center Representative Agent experience not required. Remote Work From Home Call Center Representative Agent - Part Time Market

MUST actually use products and/or services, if provided. Customer service representative agent experience is not necessary. You get to review and use new products or services before they are released to the public.

Competitive Pay / Third shift with start times between 9:00 PM and 12:30 AM ET / Equipment provided / Career growth pathways and continuous training - As an Overnight Customer Service Rep, you will: Provide exceptional customer service to clients by responding to inquiries and resolving issues in a

You get to review and use new products or services before they are released to the public. If you are a call center representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Call Center Representative Agent experie

Medical-Rx-Dental-Vision-Life-AD&D-Disability / 401(k) plan / ESPP / HSA-FSA / - As a Customer Service Representative, you will: Handle incoming customer inquiries via phone and email in a timely and professional manner; Provide accurate and efficient resolution to customer issues and concerns; Mai

Sales Experience: 2+ years of retail or service-industry sales experience (membership-based sales experience is a huge plus). We are looking for a Sales and Service Professional who can warmly welcome a client one moment and confidently close a membership sale the next.

Customer service representative agent experience not required. Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments.