Associate Account Manager
hace 10 días
Hialeah
Job Description Our client, a fast-growing Commercial Landscape Maintenance company serving South Florida, is looking for a Landscape Maintenance Associate Account Manager to join their team in the Miami market with headquarters in Hialeigh, FL. This is an exciting opportunity with a company that values long-term client relationships, high-quality service, and growth through enhancements. The role offers a competitive base salary, commission on ancillary enhancement sales, client retention bonuses, and a company-provided vehicle. Position Summary Our client is seeking a skilled Landscape Maintenance Associate Account Manager (AAM) who can combine strong client relationship skills, operational knowledge, and consultative sales expertise. This individual will oversee a smaller portfolio of accounts in the Miami area, focusing on customer satisfaction, retention, and enhancement sales opportunities. Key Responsibilities • Client Relationship Management, • Serve as the secondary and primary point of contact for certain clients working with a senior Account Manager on larger accounts, • Conduct property walk-throughs, site inspections, and regular client meetings., • Build strong, trust-based relationships through proactive communication., • Some Operations Oversight, • Coordinate and oversee maintenance crews, ensuring services meet client standards., • Monitor landscape conditions, address service issues, and recommend improvements., • Work with Account Manager to help facilitate and close Enhancement & Ancillary Sales, • Identify and propose landscape enhancements and ancillary services tailored to client needs., • Help drive revenue growth through consultative sales while maintaining client satisfaction., • Focus on Client Retention & Account Growth, • Focus on retention and satisfaction, with scheduled visits and consistent follow-up., • Build loyalty through excellent service and long-term account management., • Administration & Reporting through utilization of Aspire, • Manage account budgets, prepare proposals, and maintain accurate records., • Track client interactions, enhancement proposals, and retention metrics., • Safety & Compliance Requirements Skills & Qualifications • 1+ years of experience in landscape maintenance, account management, or a related role., • Strong organizational, scheduling, and time-management skills., • Excellent communication and client service skills (verbal and written)., • Interest and ability to perform consultative sales and propose enhancements to client properties., • Basic knowledge or ability to perform budgeting, proposals, and account planning., • Ability to travel daily to client sites in the Miami Dade area., • Valid driver’s license with clean driving record., • Bonus: Familiarity with landscape management software like Aspire, CRM tools, or industry certifications (e.g., CLP). Compensation & Benefits • Competitive base salary., • Commission on enhancement sales., • Role may include annual Client retention bonuses., • Company-provided vehicle or Car Expense Reimbursement at the AAM level, • Additional benefits package available (See below) Why This Opportunity? • Work with a fast-growing South Florida landscape group., • Blend client relationships, operational oversight, and sales growth., • Be rewarded for both enhancement sales and client retention., • Work with a Leadership Team that cares about their people and wants to see them grow with the company, • Ensure crews follow company safety standards., • Safely operate and maintain a company-provided vehicle for site visits. Job Type: Full-time Benefits • Dental insurance, • Health insurance, • Vision Insurance, • Paid time off (PTO and Holiday Pay), • Job Growth and Promotion Opportunities