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Job Description PACU Nurse Manager Location: Austin, TX Schedule: Full-Time | Days | No Weekends Sign-on bonus up to $15,000 Position Overview The PACU Nurse Manager is a hands-on leadership role responsible for the day-to-day operations of the Post-Anesthesia Care Unit (PACU). This working manager provides clinical and administrative oversight, ensuring safe patient care, efficient staffing, and smooth departmental operations. Key Responsibilities • Oversee daily PACU operations, including staffing, workflow, and patient throughput, • Plan, direct, and manage staffing assignments to ensure appropriate coverage while meeting productivity goals, • Conduct and approve performance evaluations, including goal setting for staff, • Review, update, and maintain departmental policies, procedures, and protocols, • Monitor the condition of the department and address operational or safety concerns, • Participate in performance and process improvement initiatives, • Support organizational initiatives by acting as a change agent and role model, • Maintain professional growth through continuing education and independent study, • Assist with budget management and inventory control, • Promote staff development and ongoing education Qualifications • Active Registered Nurse (RN) license, • BSN required, • BLS and ACLS required, • Minimum of 2 years of experience in PACU, OR, or day surgery, • Prior nursing leadership or management experience required Compensation & Benefits • Salary up to $130,000 annually, • Sign-on bonus up to $15,000, • Relocation assistance available, • FTE: 18.5 #IND2

Job DescriptionCompany Description Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters — to you, to your community, and to the world. Progress starts with you. Job Description We are seeking a talented and motivated Software Engineer to join our VAS Innovation team. As a key member of the team, you will play a critical role in developing cutting-edge solutions, leveraging innovative technologies, and enhancing the capabilities of our Value-Added Services (VAS) platform. You will be tasked to quickly grasp and evaluate new ideas and technologies from both internal and external sources and match them appropriately with emerging technology and business opportunities, building a culture of innovation and a drive for excellence. Essential functions: • Innovative Development: Engage in the design, development, and implementation of innovative software solutions, including generative AI and modern integration patterns. Contribute to a culture of innovation by actively exploring and applying new ideas and technologies., • Collaborative Engineering: Collaborate with cross-functional teams to develop and deliver complex projects that integrate emerging technologies with our existing platforms. Work closely with Product Office, Operations & Infrastructure, Cybersecurity, Client Support, and other Product Development teams to build comprehensive solutions., • Continuous Learning: Engage in continuous learning and development, actively seeking opportunities to enhance your skills and knowledge. Collaborate with peers to share insights and drive team growth., • Client-Focused Solutions: Develop solutions with a client-centric mindset, ensuring that the VAS platform delivers exceptional value and innovation. Engage with client feedback to refine and improve our offerings., • API and Integration Development: Contribute to the design and development of APIs that enhance the integration of our Value-Added Services applications, platforms, and solutions., • Technology Modernization: Participate in the advancement of our modernization roadmap by adopting best-in-class technology solutions for our core platform, expanding our market reach and client base., • Process Improvement: Continuously assess and improve technology stacks, development processes, and methodologies to enhance productivity, quality, and time-to-market., • Engineering Excellence: Adhere to industry best practices in software development, emphasizing quality, security, performance, scalability, availability, and resilience. Contribute to the management and reduction of technical debt within projects., • Automation and Best Practices: Implement best engineering practices and automate software development, testing, and deployment processes. Ensure the timely delivery and maintenance of multiple services, focusing on continuous improvement. Basic Qualifications: 2+ years of relevant work experience and a Bachelors degree, OR 5+ years of relevant work experience Preferred Qualifications: 3 or more years of work experience with a Bachelor’s Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) Self-driven and willing to work across technologies/languages. Expert-level skills in Java and Python with skills in C++ and C# is a bonus. Experience in building Generative AI applications, conversational AI, RAG architectures, techniques and libraries In-depth understanding of NLP including tokenization, word embeddings, and basic sequence models. Proficiency in implementing AI models using popular frameworks (e.g., TensorFlow, PyTorch, scikit-learn) Proficiency in front-end web development technologies like ReactJS/Angular/NodeJS. Ability to work with large datasets and perform exploratory data analysis Experience with data preprocessing, feature engineering, and model evaluation techniques Experience in configuring build and deployment systems Docker, Jenkins, and Kubernetes. Expertise in handling multi-threading, concurrency, and error-handling. Demonstrated proficiency in troubleshooting, root-cause analysis, application design, and implementing large components for enterprise projects. Knowledge of version control, CI/CD pipelines, and best practices for ML model deployment Familiarity with deep learning basics, including neural network architectures and training procedures Ability to design and implement AI components and integrate them into larger systems Working knowledge using distributed in-memory computing technologies like Redis. Understanding enterprise security, certificate management, etc. Hands-on experience with Jenkins and container deployment architecture. Experience using OAuth2.0, SSO, and authentication methods/protocols. Expertise in application security, SSDLC, and knowledge of cryptography fundamentals. Experience in the payments tech industry is a plus. Additional Information Work Hours: Varies upon the needs of the department. Travel Requirements: This position requires travel 5-10% of the time. Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code. U.S. APPLICANTS ONLY: The estimated salary range for this position is 110,700.00 to 171,800.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Job Description BonaTerra: We are a day learning center that takes care of individuals with Intellectual and Developmental Disabilities. Being family owned and operated, we take great pride in our team members and seek to constantly provide excellent care to our consumers. If you have the heart of a teacher, a compassionate spirit, and a professional demeanor with a high sense of initiative, keep reading, we would love to speak with you. Role Summary: Responsible for the care of consumers while at day hab or community outings. Ensure the delivery of quality services while promoting the independence, health and safety of all consumers served. Minimum General Requirements: · Compassionate Heart of a teacher · Professional presentation and demeanor · High sense of initiative · High School Diploma / GED or successful completion of competency exam · Must maintain confidentiality · Reliable transportation · Must have the ability to deal tactfully with others, to exercise good judgment, to understand and follow written and oral instructions and to express ideas clearly, both verbally and written · Must be able to lift and change consumers on a daily basis as required · Ability to sit and/or stand for an extended period of time as required · Ability to pass all required training · Valid driver's license · Acceptable driving record and background check in accordance with company standards Encouraged Prerequesites: · Ability to drive a 15 + passenger van or bus · Experience in sign language · Proficient in other languages Duties & Responsibilities: · Review and sign consumer profile notebooks on the background, special needs training and behavior support plan of all assigned consumers · Attend and satisfactorily complete all required training as scheduled by the Program Director · Accurately, and in a timely manner, document all required paperwork regarding any concerns with health, physical condition and appearance of consumers as they arrive at day hab and contact provider nurse or case manager/QlDP · Ensure safe storage and preparation of consumer lunches · Ensure optimal health, safety and welfare of all BonaTerra consumers and ensure they are never left unattended · Ensure good hygiene of consumers throughout the day · Frequently check on consumers requiring assistance in toileting and/or brief changes so that they are comfortable, clean and dry · Ensure consumers are sent home clean and with dry briefs · Communicate with consumer's house staff on any health or behavioral concerns at the end of the day · Ensure consumer specific goals and training objectives are followed and met · Instruct group classes as assigned · Creatively encourage consumer participation and give them choices · Follow the day's scheduled classes and activities as determined in morning staff meeting, deviating only with supervisor approval · Complete documentation required for consumer incidents, service delivery logs, behavior tracking data sheets and training objective data sheets by the end of each business day, ensuring accuracy of information · Turn in all documentation to Supervisor each Friday at the end of the business day · Coordinate and perform community activities and outings with consumers o If assigned driving responsibilities on community outings, have driver's license readily available and provide for safe operation of company vehicle in transporting individuals · Conduct vehicle checks before and after use of company vehicle · Ensure safety of all consumers during transportation and make headcounts before exiting and re-entering at each stop · Ensure company vehicle is empty, clean and trash-free before turning in the keys · Notify supervisor of vehicle repairs needed · Be proactive, not reactive, in preventing consumer problem behaviors from escalating · Conduct fire drills as assigned · Represent yourself and BonaTerra in a professional manner when dealing with consumers, house staff, family members, service provider representatives, guardians and other outside professionals. · Perform housekeeping duties to ensure the building is clean and tidy at all times and complete assigned cleaning duties at the end of the day · Notify the supervisor when supplies are needed · Perform special projects and duty assignments as requested by Supervisor or Program Director · Communicate new ideas to enhance programs, efficiency and productivity · Be creative · Have fun Company DescriptionWe are an adult day learning center that teaches individuals with Intellectual and Developmental Disabilities methods of becoming independent and reach their full potential. Being family owned and operated, we take great pride in our team members and seek to constantly provide excellent care and guidance to our consumers.We are an adult day learning center that teaches individuals with Intellectual and Developmental Disabilities methods of becoming independent and reach their full potential. Being family owned and operated, we take great pride in our team members and seek to constantly provide excellent care and guidance to our consumers.

Job DescriptionJob Summary • As a Junior Business Program Manager, you will support the life cycle of products and services that deliver value to customers. During this time, you will learn how to develop system- and solution-level program plans and work cross-functionally to deliver products and services., • Gather cost information, • Develop a deep understanding of various costing models, • Validate basic quotes coming from our factories, • Deep dive quotes ensuring cost parity for like components or sub-assemblies, • Implement new cost initiatives as needed, • Assist accounting in loading the customer’s cost tool, • Develop an understanding of deals and methods to close deals, • Create a collaborative, high-performing, productive team culture in project teams, • Develop an understanding of new service offerings from concept through delivery, such as understanding project dependencies and ensuring execution against project plans, • Develop business cases and define financial targets for each product, • Education, Experience, and Training, • Bachelor's degree in engineering, business management, information technology, marketing, or a related field., • Knowledge and Skills, • Excellent written and verbal communication in English and Mandarin Chinese, interpersonal skills., • Proven ability to work both collaboratively and independently on multiple high-priority projects., • Ability to demonstrate critical thinking and decision-making skills., • Must be detail-oriented, have superb time management, organizational, and executional skills to meet deadlines., • Ability to multitask in a fast-paced environment., • Proficient in MS Office, including Excel, Word, PowerPoint, and Outlook., • Other Requirements, • Must be able to travel 3-4 times a year for 3-4 weeks at a time to Mexico/Asia. · Bachelor's (Required) Experience: · Business management: 1 year (Required) Language: . Chinese (Preferred) Powered by JazzHR pnhzReHdiC

Job Description ABOUT VIAPLUS: ViaPlus is a global mobility company in the Intelligent Transportation Systems (ITS) market, specializing in revenue and services management solutions for the transportation industry. Our customer operations, data analytics, and full-featured, single-account back-office technology facilitate the high-volume transactions required for seamless multimodal mobility. As a VINCI Highways subsidiary, we are committed to technical innovation and to promoting a positive mobility experience for all. We are pioneers in the transportation transaction and mobility industry, with a decade of proven global experience in providing solutions focused on the tolling and transit industries. ViaPlus is headquartered near Dallas, Texas, and maintains offices across the United States, France, India, and Ireland. We are part of the global network of VINCI Concessions, an international player in transport infrastructure with projects in 23 countries. Our vision has evolved to provide a fully automated, end-to-end transportation solution that significantly improves revenue collection and efficiency while effectively lowering costs for our agency clients. We serve enterprises that require high-volume, real-time transaction processing with the highest levels of accuracy, especially where revenue reconciliation and customer account management are key deliverables to the customer experience. Our flagship back-office system (BOS) enables Mobility-as-a-Service (MaaS) with a “one account” feature that supports multimodal transportation solutions. In a rapidly changing environment, ViaPlus maintains a strong focus on technology and continuous R&D to improve agency efficiencies, reduce operating expenses, and maximize revenue – all while providing exceptional customer service. Learn more: ABOUT VINCI HIGHWAYS VINCI Highways, a VINCI Concessions subsidiary, is a leader in road concessions, operations and mobility services. We design, finance, build and operate highways, bridges, tunnels, urban roads and mobility services on a network of more than 3,360 km in 15 countries. VINCI Highways leverages its expertise to deliver the highest performance and safety standards and provide drivers with a positive experience. More information: @VINCIConcess JOB PROFILE: Customer Service Supervisor JOB LOCATION: Austin, TX (On-Site) JOB RESPONSIBILITIES: The order of the duties listed does not represent the importance and/or percentage of time dedicated to each duty. Other duties may be assigned. · Provides daily direction and communication to employees so that customer service calls are answered in a timely, efficient and knowledgeable manner · Assists customers in resolving complaints concerning billing or service rendered · Uses judgement to minimize complaints referred to designated managers or departments for investigation · Administers new hire and continuing training programs · Assist customers with special problems referred from Customer Service Representatives (CSR), assist with daily close-outs procedures, training, floor supervision · Must handle confidential information and assignment of special projects as needed · Talks with customers by phone or in person and receives orders for new accounts, changes of account type, change of account payment option, and other changes in service or account information · Ability to deal with customers in a courteous, polite and professional manner at all times · Enter information for new accounts or account changes into computer system, frequently required while on the telephone with the customer · Assists customers to fill out Applications and Agreement forms, determines charges for service requested, collects deposits, prepares change of address records, balances computer sales or cash drawer · Shares continual responsibility for deciding how to supervise employees, ensuring calls are handled efficiently and effectively · Assists in establishing work procedures and processes that support the departmental standards, procedures and strategic directives · Ability to assist customers and violators with special and/or challenging issues by performing detail-oriented account research, supervisor calls, and correspondence by mail/fax/e-mail in a professional and exceptional manner · Ensure all CSRs understand and comply with all objectives, performance standards and policies · Monitor and evaluate CSR performance providing feedback and coaching · Prepare reports and analyze data to assist management with call center goals · Perform other duties as assigned · Ability to assist customers with complaints or special issues, assist with new hire monitoring, and floor supervision. · Assist the customer service manager as required and will assume the managers duties in their absence · Assists in monitoring, tracking and enforces departmental policies, procedures · Responsible for assisting with recruitment and staff scheduling, directing work assignments, annual performance appraisals, incentive program and employee corrective actions. · Maintains harmony among workers and helps to resolves grievances. · Assists with carrying out supervisory responsibilities in accordance with the organization's policies and applicable laws. · Assisting with safety, interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems · Lead, train, and mentor a team of customer service representatives, providing guidance and support to ensure the highest levels of customer service. · Measures KPI’s (ASA, AHT, etc.) · Improves quality of results by recommending changes. · Keep track of leads attendance, and make sure work procedures are complied with. · Creates targets and goals for improvement. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. · Ability to work well with other employees as a team · Ability to deal with difficult or demanding customers on a routine basis · Excellent phone etiquette · Excellent written and verbal communication skills · Excellent attendance and punctuality · Enjoy providing prompt and timely service to our clients · Be extremely detail-orientated, efficient and possess superior written and verbal communication · Must possess strong interpersonal skills · Have compassion and empathy for customer situations · Have excellent customer service skills with the ability to build and maintain customer relationships · Be energetic, self-motivated and quick-thinking · Ability to work in team environment or independently while being flexible and open to learning new experiences in a fast-paced changing environment · Ability to read and comprehend normal instructions, correspondence and memos · Must be able to organize and write correspondence and memos in a logical/methodical manner · Ability to effectively present information in one-on-one situations to customers, clients and other employees of the organization · Ability to apply common sense understanding to carry out detailed written or oral instructions · Ability to deal with problems involving a few concrete variables in standardized situations · Excellent computer skills required, strong data entry skills, 10-key by touch and various Microsoft Office programs EDUCATION & EXPERIENCE: · Associate or bachelor’s degree preferred · Minimum of three (3) years of Call Center Supervisor Experience · Bilingual in Spanish strongly preferred SUPERVISORY RESPONSIBILITIES People management: They act as a people manager by partnering within the organization to attract the right professional services leadership and talent to ensure their team is staffed according to requirements and all team members are fully utilized. They ensure that employees reporting to them are engaged and understand their career opportunities, by taking responsibility for the development and training of their team members. WORK ENVIRONMENT The work environment characteristics described here represent those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to use hands and reach with hands and arms, hear, and talk. The employee will be working and navigating on a computer. The employee occasionally is required to stand, sit, stoop, kneel, crouch, and walk. The employee may occasionally be required to lift and/or move up to 20 pounds. The work environment is usually moderate to loud. Powered by JazzHR SN0DbXuwLF

Job Description Reports To: Firm President and Executive Committee Supervises: Finance, Human Resources, Information Technology, Marketing & Business Development, Facilities & Operations FLSA Status: Exempt Location: The Firm is headquartered in Waco, Texas, which is its financial and accounting hub, however the Firm is willing to make reasonable accommodations for the right candidate who wishes to work out of any of the Firm’s five offices (Austin, Fort Worth, Houston, San Antonio or Waco) Job Type: Full-Time ABOUT THE FIRM Founded in 1917, Naman Howell Smith & Lee, PLLC is one of Texas’s most established full-service law firms. With more than 100 attorneys across five offices, including Austin, Fort Worth, Houston, San Antonio, and Waco, the Firm provides comprehensive legal services to clients throughout the state and beyond. For over a century, Naman Howell has built its reputation on deep client relationships, practical legal counsel, and an unwavering commitment to the communities it serves. POSITION SUMMARY The Chief Operating Officer serves as the senior administrative leader of the Firm, responsible for directing and coordinating all non-legal operations to ensure the Firm’s business objectives are achieved efficiently and strategically either directly or through the Firm’s management team. Working in close partnership with the President and Executive Committee, the COO provides leadership across finance, human resources, information technology, marketing, facilities, and operations. This is a hands-on, enterprise-wide leadership role designed for a strategic operator who can translate the Firm’s vision into disciplined execution. The COO will build and maintain the operational infrastructure necessary to support a growing, multi-office organization by enhancing profitability, strengthening internal culture, and ensuring the Firm’s administrative platform enables attorneys to focus on serving clients at the highest level. All non-attorney administrative departments and personnel ultimately report to the Chief Operating Officer. KEY RESPONSIBILITIES Strategic Leadership & Firm Administration • Serve as a trusted partner to the President and Executive Committee in shaping firm strategy, growth priorities, and organizational direction., • Translate strategic goals into actionable operational plans with clear metrics, accountability, and reporting rhythms across all departments., • Lead and support firm governance initiatives, partnership communications, and leadership alignment., • Champion change management and internal communications, introducing structure and systems upgrades while respecting the Firm’s culture and history., • Represent operations in partner meetings and firm-wide forums; serve as a bridge between administrative functions and the partnership., • Cultivate a culture of transparency, accountability, collaboration, and professional excellence across all offices., • Operate as an integrator across leadership, driving execution through trust, influence, and sound judgment rather than formal authority alone. Financial Management & Performance Optimization • Direct all financial operations, including budgeting, forecasting, cash flow management, billing, collections, and financial reporting., • Develop and monitor key performance indicators for profitability, utilization, realization, and overhead efficiency., • Utilize financial dashboards and KPI reporting to give leadership visibility into firm performance and support data-driven decision-making., • Collaborate with firm leadership on pricing strategies, client profitability analysis, and resource allocation., • Support partner compensation modeling, distributions, and capital planning., • Ensure compliance with applicable tax, audit, and regulatory requirements. Human Resources, Talent & Culture • Manage the Firm’s in-house HR team and oversee firm-wide HR strategy, including recruitment, retention, career pathways, performance management, total rewards, and professional development for all non-attorney personnel., • Assist the Executive Committee in associate attorney compensation, bonus evaluation, and professional development initiatives., • Work with HR to help design and maintain scalable HR policies, employee handbooks, and compliance frameworks., • Provide direction on employee engagement, retention, and wellness programs that reinforce the Firm’s values and support a high-performance culture., • Work in tandem with HR to help manage compensation benchmarking, benefits strategy, and total rewards programs., • Serve as a cultural steward and a trusted resource for conflict resolution and employee counseling when needed. Technology & Innovation • Manage the Firm’s in-house IT team and outsourced IT vendor to oversee the Firm’s information technology function, including infrastructure, cybersecurity, practice management systems, and help desk operations., • Ensure secure, modern, and scalable technology that supports attorney productivity and cross-office collaboration., • Evaluate and implement legal technology platforms and tools, including document management, time and billing, AI-assisted solutions, and workflow automation that are aligned with the Firm’s strategic goals., • Lead disaster recovery planning, business continuity protocols, and data governance., • Manage technology vendor relationships, maintenance contracts, and system performance., • Monitor emerging technologies and recommend cost-effective adoption strategies that enhance client service and operational efficiency. Marketing, Business Development & Client Experience • Manage the Firm’s in-house marketing team and oversee administrative support for marketing and business development activities, including the Firm’s website, digital presence, branding, and thought leadership., • Coordinate with attorneys on client development initiatives, event sponsorships, and pitch materials., • Support external communications, client feedback programs, and cross-selling opportunities., • Ensure consistent brand messaging and quality across all offices and platforms., • Align marketing efforts with practice group growth goals and geographic priorities., • Foster attorney engagement in marketing, networking, and community involvement activities. Facilities, Operations & Risk Management • Oversee real estate, facilities, and office services across all five locations, ensuring high service levels and cost-effective management., • Lead office space planning, lease administration, and renovation or expansion projects as needed., • Manage vendor relationships, purchasing, and office services including equipment, supplies, and mail operations., • Drive process improvement initiatives across administrative workflows, records management, and matter intake., • Manage the Firm’s insurance programs, including professional liability, business interruption, and cyber liability coverage., • Ensure operational compliance with professional, regulatory, and cybersecurity requirements., • Maintain and update internal policies, procedures, and business continuity plans. QUALIFICATIONS & EXPERIENCE Required • Significant senior operational leadership experience in a law firm or professional services environment, with direct oversight of multiple administrative functions., • Demonstrated expertise in financial management, HR strategy, technology operations, and organizational development., • Proven track record of building infrastructure, policies, and scalable processes in a growing organization with quantifiable impact., • Bachelor’s degree in business administration, management, finance, or a related field; or equivalent professional experience., • Exceptional written and verbal communication skills. Preferred • Experience in a multi-office law firm environment with 75 or more attorneys., • Familiarity with law firm economics, including partner compensation structures, realization metrics, and practice group management., • MBA, JD, CPA, CLM (Certified Legal Manager), or other relevant professional certification., • Experience with legal technology platforms such as document management systems, time and billing software, and AI-assisted tools., • Prior role as COO, Executive Director, Firm Administrator, or equivalent in a legal or professional services partnership. LEADERSHIP TRAITS & CULTURAL FIT The ideal candidate is a grounded, credible leader who operates with humility, high emotional intelligence, and a service-oriented mindset. The Firm values the following attributes: • Hands-On & Strategic — Willing to roll up sleeves and build systems from the ground up while keeping the big picture in focus., • Collaborative & Trustworthy — Builds genuine trust with attorneys, staff, and leadership across all offices., • Action-Oriented — Not just a strategist; a doer who drives initiatives across the finish line with a sense of urgency., • Emotionally Intelligent — Adept at navigating partnership dynamics, sensitive to how people prefer to receive information, and skilled at bringing diverse stakeholders into alignment., • Data-Driven — Uses metrics and insights to inform decisions, drive accountability, and demonstrate results., • Resilient & Adaptable — Thrives in ambiguity and can pivot quickly as circumstances and priorities evolve., • Responsive & Communicative — Acknowledges inquiries promptly, keeps stakeholders informed, and maintains a cadence of proactive communication., • Committed to Excellence — Delivers high-quality, accurate work product ahead of deadlines and sets the standard for the administrative team. COMPENSATION & BENEFITS Naman Howell offers a competitive compensation package, including base salary, annual bonus, and comprehensive benefits. The Firm compensates its leadership at a professional level commensurate with experience and market standards, and provides benefits including health insurance, retirement plan, membership in professional organizations, and continuing education opportunities. EQUAL OPPORTUNITY EMPLOYER Naman Howell Smith & Lee, PLLC is an equal opportunity employer. The Firm is committed to fostering a diverse and inclusive workplace and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. This job description is not designed to contain a comprehensive listing of all activities, duties or responsibilities that are required of an NHSL employee. Other responsibilities may change or be assigned at any time with or without notice.

Job Description BSA is seeking a Senior Architect, Project Manager in our Austin Studio that wants to join a firm that specializes in creating places that support, enhance and inspire healing, learning and discovery. This role is responsible for managing large-scale, complex projects, ensuring successful outcomes in terms of both financial performance and timely delivery. What You’ll Do: In this role, you will lead large, complex projects within the Healing, Learning, or Discovery markets, ensuring smooth project delivery and that all contractual obligations are met. You will collaborate closely with Principals to address challenges, manage project scope, and build strong client relationships to ensure successful outcomes. You’ll also communicate necessary adjustments in staffing, scheduling, or deliverables to maintain profitability goals. Additionally, you will provide construction phase management services, including oversight of the project budget, schedule, submittal register, and documentation. You’ll lead progress meetings, coordinate quality reviews, oversee project profitability and budget, and resolve issues related to delays, safety compliance, and quality concerns, all while managing change orders to ensure projects are completed on time, within scope, and in line with contractual requirements. Education and Experience: • Education: Bachelor’s of Master’s degree in Architecture, • Licensure: Licensed Architect with current registration: NCARB certification preferred., • Experience: Minimum of 15 years related professional experience and/or 10 years experience in project management and proven experience. Strong focus in healthcare projects preferred. Experience on larger projects, with more oversight of the project scope, is required., • Skills:, • Ability to guide teams in delivering high-quality solutions that address client challenges, with a focus on strategic decision-making., • Proficiency in relevant software, including Revit, Bluebeam and Microsoft Office Suite, • Ability to adjust staffing, deliverables, schedule, and scope to align with project needs and financial goals. At BSA, we empower our team members to make a meaningful impact. As a 100% employee-owned firm, you'll have a direct financial stake in our growth and success while benefiting from a collaborative and innovative environment. Join us and be part of a team dedicated to creating spaces that support healing, learning, and discovery. Exceptional Benefits: We offer a comprehensive benefits package including: • Medical, dental, and vision coverage, • Flexible Time Off (FTO), • Parental leave, • Hybrid work schedule, • Paid volunteer time and a giving back Program, • Employer-matched retirement funds and Employee Stock Ownership Plan (ESOP) Our core values define us: • Partners: Our employee-owners value team success as well as individual success., • Purposeful: Our experts are solution oriented, creating inspired solutions in healing, learning, and discovery environments., • Learners: We are constantly striving for expertise and sharing knowledge., • Owners: We are committed to a culture of empowerment; thinking and acting like employee-owners to ensure the success of our clients and our business. BSA is an Equal Opportunity Employer.

Job Description Spanish/Bilingual Needed Victra is an Exclusive Retailer for Total Wireless. We are seeking Wireless Consultants who deliver world class service to Every Guest. Every Time. From executing the sales process, to sharing product knowledge, you will connect guests to what matters most. You will be the face of Victra and Total Wireless! We offer uncapped earning potential and endless opportunities for advancement. Our values of performance, collaboration, innovation, integrity, and celebration fuel our culture and make us unique. Join our dedicated team to connect technology to life in the most trustworthy, fun, and profitable way. A Day in the Life: On a typical day, your priority is taking care of guests. You will help them choose from a full range of wireless devices, appropriate rate plans, beneficial accessories, product insurance and much more. You will drive traffic by contacting current or potential customers by phone, text, and web platforms. You will complete assigned training courses to help you stay current on the latest products, services, and industry information. These tools will help you succeed in your store and help you grow into the salesperson you aspire to be. Wireless Consultant Responsibilities: -Achieve personal sales goals bi-weekly as set by your Store Manager -Represent Victra and Total Wireless in a positive way while providing excellent customer service -Review promotions/plans/devices daily -Make daily outbound calls/Texts to drive sales using a variety of platforms -Attend Weekly/Monthly Trainings -Create a premier Retail environment through cleanliness, merchandising, and organization -Handle all customer service interactions courteously and professionally -Maintain White Glove cleanliness standards as they change -Other duties as assigned Compensation: We are proud our wireless consultants earn an average minimum #all-in rate of $40-$50k, with additional earning potential when combining a base hourly rate plus uncapped commission. We provide paid training and a guaranteed ramp-up rate during your first 60 days of employment. Job Requirements: Along with a contagious positive attitude, excellent communication skills and a commitment to a Premier Experience, we are looking for the Wireless Consultant to bring the following: • High School diploma or GED, • Spanish/Bilingual, • 1-2 years of experience in a retail sales environment preferred Physical Requirements -Ability to lift to 10 pounds -Ability to stand for long periods of time Training Requirements All Wireless Consultants are required to attend and successfully complete a 4-day New Hire University (NHU) training program within 2 weeks of their official start date. This class may include overnight travel at the company's expense. Various online and computer-based trainings will be required throughout your employment with Victra. Additional Information This position is full-time and non-exempt EQUAL OPPORTUNITY EMPLOYER We're proud to be an equal opportunity employer - and celebrate our employees' differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status. **This job description is not intended to be a comprehensive list of all duties, responsibilities, and skills required of the position and the duties, responsibilities and skills required may change without notice.

Job Description Social Work Intern About Mobile Loaves & Fishes Mobile Loaves & Fishes (MLF) is a social outreach ministry that has been empowering communities into a lifestyle of service with the homeless since 1998. Founded in Austin, Texas, the organization serves its homeless neighbors through three core programs: Truck Ministry, Community First! Village, and Community Works. Often referred to as the most talked about neighborhood in Austin, Community First! Village is a 100+-acre master planned development that provides affordable, permanent housing and a supportive community for men and women coming out of chronic homelessness. We are now embarking on a new phase of community expansion, adding more than 1400 new neighbors over the next 5-10 years. About the Internship Community First! Village is a 100+-acre master-planned community that provides affordable, permanent housing and a supportive community for the chronically homeless in Travis County. The Neighbor Care Team has the privilege of walking alongside our neighbors as they apply to live at Community First! Village and to provide an opportunity for them to settle, cultivate and care for themselves and others in this unique community. The Social Work (SW) Interns are an integral part of the Neighbor Care team. The primary role of a SW Intern is to enrich the lives of the neighbors at Community First! Village by providing direct care, emotional support, and resource connection for our neighbors. Social Work Interns also work with Neighbor Care staff and onsite partners to help neighbors connect with the support that they need. This is a part-time, non-exempt internship position working within the Neighbor Care and reporting to the Supportive Services Manager. Due to the nature and requirements of the position, hours are flexible to fit needs, but typically include 20 hours per week, Monday-Friday. The Social Work Intern will office at the Community First! Village located at 9301 Hog Eye Road, Austin, TX 78724. Duties & Responsibilities • Conduct intensive case management and care coordination to increase neighbors' access to, • and engagement in mental and primary health care, substance use treatment, financial management, and overall self-sufficiency., • Build and deepen meaningful relationships with our formerly homeless neighbors, while, • providing outreach to determine areas of need, increase neighbor's participation in, • their treatment and connect neighbors to appropriate resources., • Work closely with on-site partner agencies such as Family Eldercare, Integral Care, Life Anew, and Communities for Recovery. Provide warm handoffs between neighbors and partners and help determine barriers to connection., • Assist with programs such as the Central Texas Food Bank's FARMacy Truck, monthly food box delivery, MLF's Rent Success Team, and other resource connection events/programs., • Attend regularly scheduled staff and Neighbor Care team meetings., • Assist MLF and Neighbor Care team in achieving our goals, especially caring for neighbors., • Other Duties & Responsibilities as needed. Knowledge, Skills, Abilities & Principles • Commitment to serving those who have experienced homelessness and personal alignment with MLF's vision, mission, core values, and goals., • Currently pursuing a degree in social work- Bachelor of Social Work (BSW) or Master of Social Work (MSW) students will be considered., • Must have a valid driver's license., • MLF is a faith-based organization whose ideals and philosophy come directly from the Gospel of Jesus Christ. As an organization, we strive to reflect this precept in our communications, both internally and externally. Learning Opportunities • Social Work Interns focus on the 9 Core Competencies of the Social Work profession and apply theories of human behavior and the social environment during their time here at the village., • Social Work Interns learn to demonstrate ethical and professional behavior, engage in diversity and difference within their practice, advance human rights through social, economic, and environmental justice, engage in practice-informed research and research-informed practice, gain understanding of the historical and current structures of social policies and services that impact our neighbors., • Social Work Interns will learn to consistently engage, assess, intervene, and evaluate their progress with neighbors. Program Information • Estimated length of program: 8 to 12 weeks, beginning Summer 2026. Work Environment & Physical Demands • Working in our office onsite., • Must be comfortable completing home visits with neighbors, and potentially assisting/accompanying neighbors at off-site appointments. MLF PURPOSE & VISION We empower communities into a lifestyle of service with the homeless. MLF MISSION We provide food and clothing, cultivate community, and promote dignity to our homeless brothers and sisters in need. GOALS • Transform the way people view the stereotype of those who find themselves homeless, • Reconnect the homeless to self, family and community, • Help the chronically homeless rediscover and utilize their God-given talents to do purposeful work, • Connect human to human, heart to heart through the fellowship of food and hospitality, • Inspire people into a lifestyle of abundance by giving their best first BELIEF STATEMENTS • The vision is supported by belief statements centered on our belief that homelessness is the result of a profound, catastrophic loss of family:, • God, infinitely perfect and blessed in himself, in a plan of sheer goodness freely created man to make him share in his own blessed life, • By virtue of being created by God in His image, we are all called to live in community and relationship with Him through each other, • The family is the original cell of social life, • You shall love your neighbor as yourself, • All members of the human family are equal in dignity, • The Lord God took the man and settled him in the Garden of Eden to cultivate and care for it. Gen 2:15 CORE VALUES MLF is committed to fostering a culture that prioritizes relational connection. We believe there is opportunity in every aspect of our work to be relational in a highly transactional world. In this culture, transactions are means to relational ends, not the other way around. This begins with the countercultural love poured out by Jesus Christ and grows as imperfect individuals strive to show this love to each other human-to-human, heart-to-heart. Each individual's openness to the journey of their own personal growth is essential in building our relational culture, and we believe this culture flourishes as we each continuously strive to more fully embody these four core values: • Faith: We define Faith as the foundational belief that our world and all our work belong to God. This allows us to engage our work with joy and lightheartedness, knowing that we are not ultimately in control., • Humility: We define Humility as rightly viewing oneself as a single piece of a grander story. This humility leads to a view of oneself that is neither too high nor too low., • Generous Spirit: We define a Generous Spirit as a readiness to give more grace, mercy, and hospitality than is necessary or expected. This posture allows us to see others for who they are, not what they do., • Integrity: We define Integrity as a wholehearted commitment to doing right by God, ourselves, and others. This wholeheartedness shows itself in consistently choosing honesty, responsibility and ownership in all actions and decisions. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. MLF is committed to creating a diverse environment and is proud to be an equal opportunity employer. Personnel are chosen based on ability without regard to race, color, religion, sex, national origin, genetics, disability, marital status, or sexual orientation in accordance with federal and state law.

Job Description Position Purpose: The Vice President of Multifamily Operations will lead a team of Regional Property Managers and serve as a key member of the organization’s multifamily leadership team. This role is pivotal in driving results through effective leadership, operational excellence and financial insight, by collaborating closely with management across the organization to ensure strategic goals are achieved. Responsibilities include creating, implementing, and managing all aspects of the property operations function, while promoting the organization’s vision and values. This role is responsible for coordinating and leading the execution of operationally focused programs that drive performance throughout the year, including team leadership and development, resident programs and satisfaction, revenue and expense management, and asset management within the portfolio. Based in either Denver, CO or Austin, TX, this role will be responsible for leadership and performance of portfolios in Texas, Arizona, New Mexico, Nevada, Colorado, Minnesota, and Wisconsin. Essential Functions: The following list of essential job functions is not exhaustive and may be supplemented or modified, as necessary. • Demonstrates initiative and sound judgment by independently engaging internal and external stakeholders to support and execute property management strategies, ensuring effective operational controls, processes, and reporting that drive portfolio performance and profitable growth., • Monitors and maximizes bottom line profitability by providing leadership to regional and property-level managers and staff while maintaining a high level of market awareness to interpret and anticipate trends and implement strategies., • Leads, motivates, empowers, and engages with team members to develop management bench strength by creating clear and measurable goals that drive consistency of operations, identifies best practices, and employee success setting standards related to community appearance, maintenance, safety, and operational efficiency., • Ensures team members are action-oriented while defining clear team member roles to balance time effectively across multiple projects while working toward specific and strategic objectives., • Conducts strategic and long-range planning meetings to develop comprehensive strategies to foster leasing, property improvements, and property re-positioning objectives., • Promotes a cost-conscious environment focused on expense controls and budgetary accountability, leveraging regional and national economies of scale to obtain the best possible pricing while maintaining excellence in both product and service., • Reviews and analyzes monthly, quarterly, and annual financial reports, operating statements and variances; identifies and investigates potential problems and works with the Regional Property Managers to appropriately intervene to correct and/or enhance the financial performance of the portfolio., • Establishes and communicates standards for operational, financial, and service excellence and creates programs and strategies that facilitate consistent, high-level performance in all communities within the portfolio., • Ensures that resident satisfaction programs are incorporated in the day-to-day operation of the communities; including reviewing results to identify improvement opportunities; and follows through to reduce resident turnover and increase resident satisfaction., • Oversees the annual budget planning process, which includes making operating and capital improvement recommendations., • Provides input to proposed acquisitions and dispositions within the portfolio; participates in the due diligence process as required; assists in preparing first-year pro-forma budgets for newly acquired communities; and assists in creating strategies and plans for converting communities to new owners., • Conducts tours with visitors such as investors, partners, lenders, and brokers., • Directs the legal and regulatory compliance of the various communities within the portfolio, and monitors compliance with operating and safety policies., • Communicates appropriate information between communities and conducts legal/risk assessments to avoid negative legal consequences., • Develops programs to ensure all communities operate in compliance with all local, state, and federal laws including, but not limited to, Fair Housing., • Directly leads and supervises a team of Regional Property Managers., • Reviews workload and analyzes staffing requirements; interviews, selects, trains, coaches, and evaluates team members to ensure effective support; reviews the efforts of team members and provides direction where needed, ensuring timely completion of tasks and projects in accordance with objectives., • Plans and implements a program of training and professional development for all multifamily team members; program must develop the skills and future potential of team members and maintain a high level of knowledge in their respective areas., • Carries out supervisory responsibilities in accordance with the firm’s philosophy. Qualifications and Requirements: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities • Minimum of 10 years of experience as a Senior Regional Manager or leader within the multifamily industry is required; Bachelor's degree in business administration, finance, real estate, or related fields is preferred., • Demonstrated experience managing and supporting teams across geographically diverse markets., • Comprehensive understanding and practical experience of real estate operations along with laws and regulations surrounding property management., • Demonstrated capabilities in business acumen with the ability to set and drive business strategy through operational initiatives., • Ability to serve as a trusted and respected senior leader in the coaching and development of their teams and direct reports to foster a collaborative work style to achieve collective goals., • Exceptional interpersonal skills both verbally and written, sufficient to communicate credibly and effectively with all levels of the organization, vendors, and customers., • Ability to plan, coordinate, organize, set deadlines and work on multiple projects and initiatives simultaneously, including creating action plans and prioritizing workload to meet multiple deadlines., • Highly organized and detail-oriented with the ability to adapt to changing priorities in the work environment and manage competing demands and ability to deal with change, delays, or unexpected events., • Advanced proficiency in technology including business specific applications in addition to Microsoft Office including Word, Excel, Outlook, Teams, and PowerPoint., • Ability to travel up to 50-75% of the time, sometimes with little notice. Benefits Highlights: • Base Compensation: This position offers a salary range of $200,000–$250,000, with final compensation determined by experience, qualifications, and geographic location., • Competitive Bonus Structure, • 401(k) + Company Match, • Medical, Dental, & Vision Insurance, • Generous PTO (including well-being time), • Employee Apartment Discounts, • Employee Assistance Program

Job Description Title: Nurse Manager – PACU Location: Austin, TX Schedule: Full-Time, Days (No Weekends) Compensation: Up to $130,000/year (based on experience) Relocation Assistance: Available (case-by-case) Position Overview A leading medical center in Central Austin is seeking a PACU Nurse Manager to oversee day-to-day operations of the Post-Anesthesia Care Unit. This working manager role provides direct leadership to a team of 18.5 FTEs, ensuring safe, efficient, and high-quality recovery care for surgical patients. The ideal candidate will bring strong perioperative experience, proven management ability, and a BSN with advanced life support certifications. Key Responsibilities • Oversee daily operations and staffing assignments for the PACU, • Ensure compliance with hospital policies, departmental objectives, and patient safety standards, • Review and approve staff performance appraisals and establish professional goals, • Maintain departmental manuals, policies/procedures, standing orders, and protocols, • Identify and resolve operational or facility issues, • Participate in quality/process improvement initiatives and budget management, • Serve as a change agent and role model for staff development and organizational goals, • Support ongoing education and professional growth of team members Required Qualifications • BSN required, • Current Texas RN license (or compact eligibility), • Advanced Cardiac Life Support (ACLS), • Basic Life Support (BLS), • Minimum 2 years of experience in OR or day surgery required, • Prior management/supervisory experience required Compensation & Benefits • Salary: Up to $130,000/year (based on experience), • Relocation Assistance: Available on a case-by-case basis, • Comprehensive benefits package including medical, dental, vision, retirement plan with match, tuition reimbursement, paid time off, wellness resources, and more

Job Description POSITION TYPE: Registered Nurse (RN) SPECIALTY UNIT: Perioperative/PACU Manager LOCATION: Austin, TX SHIFT: Days (No Weekends) RELOCATION: Eligible for relocation bonuse JOB TYPE: Full-Time Permanent Job Responsibilities The Nurse Manager is a working manager, who is responsible for day-to-day operations of the PACU. • oversee the planning, directing and controlling of the staffing assignments in accordance with objectives and policies to insure effective coverage of the department, and maintain productivity targets., • review and approve personnel performance appraisals including the establishment of goals for each employee., • regularly review/revise departmental manuals, policies/procedures, and appropriate standing orders and protocols, with appropriate input., • observe condition of facilities and take corrective action to solve existing or potential problems., • participate in Process Improvement activities., • support management decisions by acting as a change agent through role modeling., • maintain current professional growth through independent study and continuing education programs., • participate in budget and inventory control., • Advanced Cardiac Life Support, • Basic Cardiac Life Support, • Registered Nurse 2+ years experience in OR or day surgery required Previous Management experience required

Job DescriptionCompany Description PACU Nurse Manager Austin, TX Employment Type, Schedule, Compensation * Employment Type: Full-Time, Permanent * Schedule: Days | No Weekends * Base Salary: Up to $130,000 (based on experience) * Sign-On Bonus: Up to $15,000 * Relocation Assistance: Available * FTEs Overseen: ~18.5 Job Description Overview We are seeking an experienced PACU Nurse Manager to lead day-to-day operations within a high-volume post-anesthesia care environment. This is a working manager role responsible for clinical oversight, staffing, performance management, and operational efficiency within the PACU. The ideal candidate brings strong perioperative leadership experience, a hands-on management style, and a commitment to quality, safety, and staff development. Responsibilities Operations & Clinical Leadership * Provide direct leadership and oversight of daily PACU operations * Coordinate staffing assignments to ensure safe coverage and productivity targets * Serve as a clinical resource and role model for PACU nursing staff * Monitor department workflows and patient throughput to support surgical services People Management * Conduct performance evaluations and establish individual employee goals * Support staff development, coaching, and ongoing education * Promote engagement, accountability, and professional growth within the team Quality & Performance Improvement * Review, update, and implement departmental policies, procedures, and protocols * Participate in process improvement and patient safety initiatives * Identify facility or workflow issues and implement corrective actions proactively Administrative & Financial Oversight * Participate in budget management, staffing efficiency, and inventory control * Support change initiatives through visible leadership and communication * Maintain professional growth through continuing education and leadership development Qualifications Required * Active Registered Nurse (RN) license in Texas or compact licensure * Bachelor of Science in Nursing (BSN) * BLS (Basic Life Support) * ACLS (Advanced Cardiac Life Support) * 2+ years of perioperative experience (OR, PACU, or day surgery) * Previous nursing leadership or management experience Preferred * Prior PACU leadership experience * Strong background in postoperative recovery and anesthesia care Additional Information Compensation & Benefits * Competitive management-level salary * Sign-on bonus and relocation support * Comprehensive medical, dental, and vision coverage * Paid time off and paid family leave * Retirement plan with employer contribution * Tuition assistance and continuing education support * Career advancement within perioperative leadership Ideal For * PACU Charge Nurses or Supervisors ready to step into management * Nurse Managers seeking a weekday-only leadership role * Perioperative leaders who value operational excellence and team development Keywords / Hashtags PACU Manager, Post Anesthesia Care Unit Nurse Manager, Perioperative Nursing Leadership, RN Manager PACU, Surgical Services Nursing #AustinTXJobs #PACUManager #PerioperativeNursing #RNLeadershipJobs #TexasNursingCareers

Job DescriptionDescription: Here at Absolute Surgery Center we are a state-of-the-art surgery center at the forefront of cutting-edge advancements in pain management and orthopedic procedures. Our center is dedicated to providing comprehensive, compassionate care to individuals undergoing debilitating pain. Our multidisciplinary team of experts collaborates to offer the most advanced and personalized care for our patients. SUMMARY: The Pre/Post-operative Staff Nurse is responsible for the patient’s admission to the facility, comprehensive pre-operative care, immediate post-operative care, and stabilization for return to the home environment. I. POSITION DUTIES • To utilize specialized nursing knowledge and discriminative judgment while giving direct and indirect patient care., • Responsible for patient’s admission and pre-operative care; holistic preparation for surgery, considering all needs, including pre-operative education, escort/family members, psychosocial needs, utilizing preference cards, and acting under established protocols, practices, and standing orders., • Coordinates pre-operative lab work required for individual patients, documenting and reporting pertinent results., • Responsible for the patient’s post-operative care and stabilization; holistic preparation for return to the home environment, considering all needs, including post-discharge care, escort/family members, educational and psychosocial needs, utilizing preference cards and acting under established protocols, practices, and standing orders., • Performs thorough and accurate continual patient assessment, anticipating potential problems and reporting pertinent assessments to the anesthesiologist, supervisor, and/or surgeon appropriately., • Ensures proper hand off communication with Circulating Nurse., • Documents actions completely and accurately in a timely manner ., • Keeps safety of patient, self, and others a primary concern at all times; acts appropriately in an emergency situation., • Acts as discharge nurse when assigned, giving holistic and thorough discharge education., • Demonstrates good nursing knowledge base and rationale for actions, including cardiac monitoring., • Supervises and directs, as delegated, the activities of non-professional personnel., • Utilizes equipment and supplies effectively and efficiently, assisting with stocking, replenishing, and preparation of supplies., • Performs other related duties as assigned by supervisors., • To function effectively as a member of the Surgery Center team., • Participates as a team member in planning and implementation of patient care; takes responsibility for an adequate patient load, reviews schedule for next day with preference cards., • Reports for work in a timely manner and maintains good attendance record., • Shows flexibility in accommodating schedule changes, i.e. working late or early, changing work days, etc., • Utilizes time effectively., • Organizes work effectively and appropriately to finish in a timely manner, and demonstrates the ability to produce results., • Demonstrates the ability to deal with other team members., • Monitors surgery schedule continually, communicating arrivals, cancellations, delays; communicates with reception desk, contacts patients or surgeons who are late., • Demonstrates interest and enthusiasm towards work., • Contributes to increase morale and positive attitude in the department and facility., • Demonstrates the ability to accept change., • Requires minimal supervision in daily tasks., • Reports pertinent information to Lead Nurse and/or Nurse Manager., • To support quality activities., • Participates in on-going committees and other educational programs to enhance patient care., • Makes pre and post-operative phone calls, assessing patient status and reporting any pertinent information to supervisor and/or anesthesiologist., • Utilizes critical thinking and problem solving skills, making suggestions for improvement., • Performs and documents daily assignments, including general housekeeping and maintenance of work environment., • Develops communication skills and promotes inter-departmental relationships to ensure continuity of care., • Maintains current ACLS and BLS., • Actively participates in QA activities (fire drills, OSHA, QI studies, etc…), • Attends and actively participates in mandatory staff meetings. B. Positions to be supervised: Aides as delegated B. External: Physicians, Allied Health Professionals, Patients and Families, Representatives of Medical Industry.

Job Description We're Proof, a high-growth startup in the legal tech industry, founded in 2017. We offer a best-in-class legal services platform used by thousands of law firms and property management companies. Our platform enables law firms and collections parties to access efficient, transparent, and accessible legal and document delivery services, traditionally out of reach. We are on a path to double our business this year and are building a team to help us scale rapidly. We welcome individuals from all backgrounds who are eager to help build a future where legal services are readily accessible, affordable, and efficient. If you have curiosity, passion, and a collaborative spirit to drive change in an outdated industry, we want you on our team. About the Role: We are seeking a motivated and experienced Client Success Manager (CSM) to join our team. The CSM will serve as the primary point of contact for our law firm clients in the Mountain / West Region of the US, driving success through needs analysis, tailored solutions, and exceptional client support. While legal experience is a plus, it is not required. The ideal candidate will also have the ability to effectively communicate with C-suite executives and senior leadership. Responsibilities: • Conduct in-depth needs analysis with law firm clients to understand their specific challenges and objectives, • Develop customized solutions and workflows that address the unique needs of each client, • Collaborate with internal teams to ensure seamless client onboarding, lead training sessions, and support successful implementation of customized solutions., • Serve as the primary point of contact for clients, providing ongoing support and guidance throughout the engagement, • Monitor client usage and engagement, identifying opportunities for upselling and cross-selling by partnering with POD teammates to identify and drive revenue growth, • Work closely with your pod (AE and SDR) to ensure alignment on client priorities and account strategies, • Act as a liaison between clients and our product and engineering teams to provide feedback and drive product improvements, • Build and maintain strong relationships with clients, establishing yourself as a trusted advisor and advocate for their needs, • Track and report on client success metrics, including customer satisfaction, retention, and revenue growth, • Develop strategic account plans to drive long-term client success and identify growth opportunities, • 5+ years of experience in customer success, account management, or a related client-facing role, • Strong communication skills, including the ability to engage effectively with C-suite executives, • Proven ability to develop customized solutions and workflows for enterprise clients, • Excellent interpersonal and relationship-building skills, • Strong analytical and problem-solving abilities, with the capacity to quickly resolve client issues, • Ability to work independently and collaboratively with internal teams, • Experience with CRM, support, and project management tools, such as HubSpot and Intercom, • Legal experience is a plus, but not required, • This position requires the employee to live and work from the Central region., • Candidates must reside in one of the following Central US locations:, • TX, OK, AR, MO, IL, IN, WI, MI, OH, KY, or WV., • Relocation assistance is not available for this position, • Salary range $80,000 - $100,000 based on experience and location, • Full time, remote, salary position, • Medical, dental, vision, disability insurance, and 401k available, • Phone and Internet monthly stipend, • Flexible time off (paid planned and sick time, and paid holidays) This company participates in E-Verify, for more information view the Participation and Right to Work Posters.

Job DescriptionCustomer Success Manager Location: Austin, TX (with domestic travel up to 30%) Department: Professional Services & Customer Success Employment Type: Full-Time Location: Austin, Texas About Esper Esper was founded in 2018 with a mission to empower dynamic and responsive policymaking in government. We align existing data, stakeholders, and public policy goals to streamline the policymaking process at all levels of government. We imagine a world where policymaking is driven by data and insights from all stakeholders, transforming traditional bureaucracy into a dynamic and flexible system that encourages innovation and collaboration. As a fast-growing GovTech company, Esper is at the intersection of two powerful forces: the modernization of government operations and the transformative potential of data-driven decision-making. Our customer base is expanding rapidly, and we are building the team that will define how public policy is shaped for decades to come. Job Summary The Customer Success Manager will drive value to Esper’s customers by serving as a strategic partner throughout the post-sale lifecycle, supporting customers as they adopt, expand, and realize ongoing value from the platform. You’ll combine relationship management, data-driven insights, and customer advisory skills to ensure customers are continuously progressing toward their goals and maximizing the impact of Esper across their organization. This is a customer-facing Customer Success role responsible for managing a portfolio of customers. You will own renewals by monitoring customer health, identify risk, increase adoption and usage, and surface expansion opportunities. Working cross-functionally with Engineering, Sales, Product, and Leadership, you’ll help ensure customers realize value quickly, remain engaged, and continue growing with Esper. ResponsibilitiesCustomer Success & Portfolio Management• Manage a portfolio of ~25-50 customer accounts, serving as the primary point of contact for renewals, account health, engagement, and growth• Build strong, trust-based relationships across customer stakeholders, positioning yourself as a strategic advisor throughout the customer lifecycle• Maintain consistent, proactive communication cadence across accounts to ensure alignment on goals, usage, and outcomes• Monitor customer health signals, identifying risks early and driving action plans to improve retention and long-term success• Partner with customers to define success criteria, track progress, and ensure continuous value realization from EsperAdoption, Engagement & Growth• Drive product adoption and ongoing usage by guiding customers on best practices aligned to their workflows and policy management goals• Analyze product usage data, engagement trends, and behavioral signals to identify gaps, opportunities, and expansion paths• Proactively identify upsell and expansion opportunities based on customer needs, maturity, and product utilization• Partner with customers to expand use cases across departments, teams, and agencies to deepen platform footprint• Lead renewal conversations including pricing/terms, negotiation, and close by demonstrating measurable value, impact, and alignment to customer objectivesCustomer Support & Issue Resolution• Serve as a frontline partner for customer support needs, ensuring timely resolution and clear communication• Act as the liaison between customers and internal teams (Product, Engineering) to escalate and resolve issues effectively• Ensure customers feel supported, heard, and confident in Esper’s ability to deliver on their needs• Track recurring issues and themes to help improve product experience and reduce friction over timeCross-Functional Collaboration• Partner closely with Sales, Product, Engineering, and Leadership to ensure a seamless and high-quality customer experience• Share structured customer feedback, usage insights, and market signals to inform product development and roadmap priorities• Collaborate on account strategy, expansion planning, and customer communications to drive aligned outcomes• Advocate for the customer internally while balancing business goals and scalabilityOperational Excellence & Account Discipline• Maintain accurate account records, health tracking, engagement notes, and success plans across your portfolio• Develop scalable processes to manage a high-volume book of business without sacrificing quality of engagement• Establish repeatable playbooks for outreach, adoption campaigns, and risk mitigation• Continuously improve workflows to balance proactive engagement with reactive supportRequirements· 3-7 years of experience in SaaS/Software Customer Success or Account Management role, specifically owning a book of business with a focus on retention, renewals, and expansion· 2-4 years proven track record of managing long-term customer relationships and navigating complex organizational structures· Proven ability to manage multiple customer workstreams with strong ownership of timelines, action items, risks, and stakeholder communication· Strong consultative skills with the ability to understand customer processes, ask thoughtful questions, and recommend practical solutions· Experience using customer health scoring (based on product usage, engagement, and sentiment) to proactively identify churn risks and execute mitigation plans.· Demonstrated ability to develop and execute Success Plans that align customer business goals with product capabilities to ensure continuous value delivery· Experience leading Executive Business Reviews (EBRs) or Quarterly Business Reviews (QBRs) to demonstrate ROI and align on future strategic initiatives· Excellent written and verbal communication skills, including workshop facilitation, training, and customer-facing presentations· Strong documentation and organizational skills; able to maintain detailed account health records, adoption metrics, executive business reviews, and playbooks that ensure consistent renewal and growth· Proficiency with common business tools (e.g., Office/Excel, GSuite, Jira, Salesforce, Hubspot or Gainsight)· Ability to travel domestically (up to 30%) depending on business needExperiencePreferred Experience· GovTech experience or knowledge of government operational concepts, regulatory frameworks, and policymaking processes· Strong AI experience to improve internal workflow, increase customer touchpoints, and leveraging to improve customer experience· Familiarity with adoption planning, change management, training and/or customer best practices· Experience with data migration, report creation, or structured content onboarding processes· Strong Excel skills, including the ability to use formulas, pivot tables, v-lookups, and error-checking to manage and format data· A genuine interest in public policy and how technology can transform how government operates Core Competencies · Consultative Problem Solving: Understands customer needs, asks the right questions, and translates workflows into practical solutions· Customer Success Orientation: Focuses on adoption, customer health, long-term value, and successful outcomes after go-live· Risk Awareness: Identifies blockers, usage concerns, or change impacts early and helps coordinate mitigation plans· Communication & Enablement: Communicates clearly, facilitates training, and keeps stakeholders aligned throughout delivery· Cross-Functional Collaboration: Works effectively across Product, Engineering, Sales, and Professional Services to support customer outcomes· Process Discipline: Maintains organized documentation, consistent follow-up, and repeatable delivery habitsCompensationAnnual salary range: $80,000 - $120,000Additional Earnings: Other performance-based incentivesPerks and Benefits· Being a part of an innovative and collaborative team that will both support and challenge you· Significant opportunity for growth and ownership· Ability to shape Esper for the long-term· Paid holidays & unlimited PTO· Medical, dental, and vision insurance· Generous parental & sick leave· 401(k) retirement plan with employer match· Short/Long term disability & life insurance· Flexible spending account (FSA)· Work anniversary equity grants· Quarterly bonuses· Monthly stipend to offset remote work expenses· Office equipment allowance· Paid Time Off to participate in volunteer/community events We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionCompany Description Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters — to you, to your community, and to the world. Progress starts with you. Job Description We are seeking a talented and motivated Software Engineer to join our VAS Innovation team. As a key member of the team, you will play a critical role in developing cutting-edge solutions, leveraging innovative technologies, and enhancing the capabilities of our Value-Added Services (VAS) platform. You will be tasked to quickly grasp and evaluate new ideas and technologies from both internal and external sources and match them appropriately with emerging technology and business opportunities, building a culture of innovation and a drive for excellence. Essential functions: • Innovative Development: Engage in the design, development, and implementation of innovative software solutions, including generative AI and modern integration patterns. Contribute to a culture of innovation by actively exploring and applying new ideas and technologies., • Collaborative Engineering: Collaborate with cross-functional teams to develop and deliver complex projects that integrate emerging technologies with our existing platforms. Work closely with Product Office, Operations & Infrastructure, Cybersecurity, Client Support, and other Product Development teams to build comprehensive solutions., • Continuous Learning: Engage in continuous learning and development, actively seeking opportunities to enhance your skills and knowledge. Collaborate with peers to share insights and drive team growth., • Client-Focused Solutions: Develop solutions with a client-centric mindset, ensuring that the VAS platform delivers exceptional value and innovation. Engage with client feedback to refine and improve our offerings., • API and Integration Development: Contribute to the design and development of APIs that enhance the integration of our Value-Added Services applications, platforms, and solutions., • Technology Modernization: Participate in the advancement of our modernization roadmap by adopting best-in-class technology solutions for our core platform, expanding our market reach and client base., • Process Improvement: Continuously assess and improve technology stacks, development processes, and methodologies to enhance productivity, quality, and time-to-market., • Engineering Excellence: Adhere to industry best practices in software development, emphasizing quality, security, performance, scalability, availability, and resilience. Contribute to the management and reduction of technical debt within projects., • Automation and Best Practices: Implement best engineering practices and automate software development, testing, and deployment processes. Ensure the timely delivery and maintenance of multiple services, focusing on continuous improvement. Basic Qualifications: 5+ years of relevant work experience with a Bachelor’s Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD, OR 8+ years of relevant work experience. Preferred Qualifications: 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD 4 or more years of relevant work experience with a bachelor’s degree or 3 years with an Advanced Degree (Masters/PhD in Engineering/Computer Science). Self-driven and willing to work across technologies/languages. Expert-level skills in Java and Python with skills in C++ and C# is a bonus. Experience in building Generative AI applications, conversational AI, RAG architectures, techniques and libraries In-depth understanding of NLP including tokenization, word embeddings, and basic sequence models. Proficiency in implementing and fine-tuning AI models using popular frameworks (e.g., TensorFlow, PyTorch, scikit-learn) Understanding of model compression techniques and their trade-offs Awareness of transfer learning concepts and their applications Familiarity with common robustness issues in AI systems Exposure to leading-edge areas such as Machine Learning, Deep Learning, Stream Computing and MLOps. Proficiency in front-end web development technologies like ReactJS/Angular/NodeJS. Ability to work with large datasets and perform exploratory data analysis Experience with data preprocessing, feature engineering, and model evaluation techniques Experience in configuring build and deployment systems Docker, Jenkins, and Kubernetes. Expertise in handling multi-threading, concurrency, and error-handling. Demonstrated proficiency in troubleshooting, root-cause analysis, application design, and implementing large components for enterprise projects. Knowledge of version control, CI/CD pipelines, and best practices for ML model deployment Familiarity with deep learning basics, including neural network architectures and training procedures Ability to design and implement AI components and integrate them into larger systems Working knowledge using distributed in-memory computing technologies like Redis. Understanding enterprise security, certificate management, etc. Hands-on experience with Jenkins and container deployment architecture. Experience using OAuth2.0, SSO, and authentication methods/protocols. Expertise in application security, SSDLC, and knowledge of cryptography fundamentals. Experience in the payments tech industry is a plus. Additional Information Work Hours: Varies upon the needs of the department. Travel Requirements: This position requires travel 5-10% of the time. Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code. U.S. APPLICANTS ONLY: The estimated salary range for this position is $131,600.00 to $210,300.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Job DescriptionLightEdge Solutions is developing the IT solutions that will propel businesses forward over the next 10 years. Using a combination of shared and private/dedicated platforms, LightEdge has been successful in offering businesses alternatives that streamline operations, improve reliability and reduce costs.If you are passionate about creating real solutions that help businesses with cutting-edge technology, want to be challenged to think out of the box and be in a position where you can impact change on a daily basis, then LightEdge can offer you a dynamic corporate environment built on teamwork and personal responsibility. The Client Experience Operations Manager drives operational efficiencies that improve productivity and supports the broader customer lifecycle by enabling the Client Experience Manager (CX) team with processes, tools, and insights that improve client retention, renewal readiness, and expansion opportunities. By aligning sales, client experience, product, and operations teams, this role helps ensure a seamless transition from sales engagement to long-term client success.Responsibilities: • Client Experience Operations, • Deliver role-based training for Client Experience (CX) Managers and Business Development Representatives (BDRs)., • Develop enablement resources such as discovery questions that help CX teams identify strategic growth opportunities within existing client accounts. These leads will be worked by Sales., • Build and maintain CX playbooks for key processes such as client renewals, Wide-Net Margin program execution, and custom client requests, revenue reallocation and churn mitigation, • Resolve complex system or workflow challenges through cross-functional collaboration with product, finance, billing, and support teams., • Identify operational improvements that streamline workflows across sales and CX teams., • Partner with Sales and Client Experience leadership to support the full customer lifecycle, ensuring a seamless transition from sales engagement to onboarding, retention, and expansion, • Sales Operations & Systems, • Assist with implementation, testing, and ongoing management of sales tools including Salesforce, CPQ platforms, sales engagement tools, and AI assistants., • Drive adoption and best practices for sales and CX tools to improve operational efficiency and data accuracy., • Lead ad-hoc sales operations initiatives that support overall revenue and operational goals.Education and Experience:, • 5 - 8+ years of experience in sales operations, enterprise sales or customer success., • Experience supporting enterprise infrastructure, cloud, data center or managed services organization preferred, • Background supporting enterprise sales or customer experience teams., • Experience working with CRM platforms such as Salesforce and sales enablement tools., • Strong communication, collaboration, and presentation skills., • Highly organized with the ability to manage competing priorities and deliver results under tight timelines, • Strong business maturity, persistence, adaptability, and work ethic, • Commitment to professional development and continuous learningSuccess Metrics: The Client Experience Operations Manager will be measured on: • Ramp time for new CX hires, • Sales tool adoption and utilization (Salesforce, CPQ, enablement platforms), • CX productivity and engagement with enablement programs, • Client retention and churn reduction across supported accounts, • Expansion revenue influence and Net Revenue Retention (NRR) contribution, • Percentage of strategic accounts with documented renewal plans in Salesforce, • Renewal forecast accuracy across accounts supported by Client Experience teamsWhy This Role Matters, • As Lightedge continues to expand its enterprise infrastructure offerings, success depends on aligning sales execution with long-term client success. The Client Experience Operations Manager helps connect the full revenue lifecycle—from initial sales engagement to onboarding, retention, and expansion.

Job DescriptionSalary: 20.00 OBJECTIVE To promote an atmosphere of welcome and warmth to Tennis Club members and their guests by maintaining high standards and delivering excellent customer service. You will be the first and last face they see as they come and go from the Club. CORE FUNCTIONS Reception • Greet guests as they arrive and acknowledge them as they depart, • Direct new guests to important areas throughout the Club (bathrooms, gym, dining, pool, etc.) and help coordinate a guided tour with an MOD or the Director, • Answer the telephone, • Resolve guest inquiries & field complaints, escalating to the Director as necessary, • Manage member accounts including membership sales & process payments as needed, • Assist executive team in sending Club communications, including marketing and promotions through the website, Google business page, and social media accounts Reservations & Events • Assist members with court reservations (new bookings, changes, cancellations, etc.), • Coordinate Tennis Pro court scheduling for lessons/clinics, • Monitor Clubspot system throughout the day to proactively address booking errors, • Assist in planning, development, & execution of all member events & tournaments, including attending such events Hospitality • Promote new bar/grill menus and specials to drive member interest and raise revenues, • Serve alcoholic drinks and maintain adequate levels in the snack bar/drink fridge, • Maintain active Food Handlers, Food Manager, & TABC certifications, • Ensure proper daily setup of Club facilities by completing the opening & closing checklists each day, • Confirm cleanliness of Club reception/dining areas with hourly walk-throughs, ensuring all areas are sanitized & free of hazards, such as loose/overflowing trash, water on the floor or counters, dust or dirt, bugs, fingerprints on windows, etc., • Maintain organization of Club front desk area. Supplies and inventory items should be stored safely in an organized manner & any displayed items should be presented as fully stocked and neatly arranged, • Maintain regular communication with the maintenance team to identify urgent maintenance concerns, • Maintain Pro Shop organization and presentation Skills & Attributes Required: • Customer service mindset, • Effective time management, • Adaptable problem solver, • Organized & detail-oriented, • Team player Technology Skills Familiarity with Microsoft Office suite (Excel, Word, etc.) and general familiarity with PC computers. Additionally, experience with the Google suite of products (gmail, g-chat, g-cal, etc.) is highly preferred. Ability to learn new software and quickly "find your way around" on a computer is crucial to learning our court booking and membership management software. Language Skills Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and interpret retail product labeling. Ability to speak English effectively before groups of customers or associates of the organization. Physical Demands This position requires standing, walking, kneeling/squatting, bending/stooping, pushing/pulling, holding/carrying, twisting/turning, reaching, climbing stairs/ladders, and sitting. Employee will have the ability to lift at least fifty (25) pounds on a consistent basis. Must be able to work quickly and accurately in a fast-paced environment, while maintaining accuracy. Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. Use of your personal vehicle may occasionally be required. SCHEDULE The standard schedule for this position will include nights and weekends. Additional Notes Additional shifts may be assigned as needed, depending on the Companys event schedule, Company holidays, or staff absences. This position will also require night and/or weekend work and picking up/swapping shifts. BENEFITS Health Insurance • PPO Plan through UHC, • $500 Deductible/$3,000 Out of Pocket, • 100% Employer paid for employee, spouse, and dependents Dental Insurance • Humana, • $50 Deductible, • Unlimited lifetime maximum, • 100% Employer paid for employee, spouse, and dependents Vision Insurance • Humana, • $10 Copay/$150 allowance toward glasses/contacts, • 100% Employer paid for employee, spouse, and dependents 401(k) Participation • Eligible to participate after 90 days, • Immediate vesting, • 100% employer match up to 4%, including bonuses, • Both pre-tax and roth options available Other Insurance • $50,000 life/AD&D (options to increase & cover spouse/dependents), • Short-term & long-term disability, • Workers compensation Other Benefits • Company Holidays, • Paid Training, • 10 Days Paid Time Off Disclaimer: This benefits summary is not designed to cover or contain a comprehensive listing of eligibility, coverages, copays, or out of pocket expenses. Benefits may change at any time with or without notice.

Job DescriptionThe Opportunity Play a key role by joining an exceptionally high-functioning Customer Success team at Sitetracker, where you'll directly impact customer retention and growth by demonstrating tangible value and ROI. You will own and drive strategic change across a diverse client portfolio, shaping the future success of our customers in the US region while experiencing constant growth challenges and opportunities. What You'll Do As a Senior Customer Success Manager, you will use your ability to conduct business discussions, negotiations, and strategic conversations and be instrumental in driving customer value across the dynamic US region, partnering with a diverse portfolio of Enterprise and Regional accounts. You will own the strategic relationship, meticulously creating, maintaining, and executing success and account plans that clearly articulate ROI and Sitetracker’s business value. This includes skillfully navigating complex customer organizations to build deep rapport and trust with senior leadership, understanding their mission-critical milestones and strategic objectives. You will proactively assess and diagnose customer challenges, developing comprehensive mitigation plans to prevent churn and elevate the overall customer experience through seamless cross-functional collaboration. Furthermore, you will continuously reinforce and improve Customer Success processes, always seeking to go above and beyond in every interaction, both externally with clients and internally with our teams. You will serve as a vital conduit, ensuring our customers’ voices are heard and their evolving needs are met with innovative solutions. The Skills You'll Have Core Customer Success Manager skills: + Manage a diverse portfolio of enterprise accounts, applying high-touch engagement models that drive strong relationships and help customers realize measurable value from the platform.+ Create and execute impactful account and success plans, demonstrating a strong customer-first mindset and ensuring customers achieve clear business value from their investment.+ Collaborate with Renewals and Sales counterparts to share customer health insights and influence positive renewal outcomes for six- and seven-figure contracts.+Develop a deep understanding of your book of business to anticipate risks, remove blockers, and proactively guide customers toward successful outcomes.+ Build trusted relationships with key stakeholders, positioning yourself as a strategic advisor and strong advocate for your customers internally. Improving customer experience and satisfaction, including stakeholder management: + Fostered deep customer relationships through working in a 'high-touch' engagement model+ Engages effectively at all levels of a business, from daily interactions with mid-management to monthly/quarterly executive cadences.+ Expertise in creating and delivering compelling content tailored for executive audiences, articulating complex value propositions.+ Identifies quick wins across your portfolio to rapidly improve user adoption and client satisfaction.+ Quickly builds and establishes strong, trusted relationships with Business Sponsors and Economic Buyers. Demonstrating 'Business Value Realisation' (BVR), and contract value: + Ability to identify, demonstrate, and achieve quantifiable business value for your customer(s), aligning with their strategic objectives.+ Clearly articulate how you identified value, how it aligned to a customer's overall business objectives, and how it was delivered and measured.+ Creates jointly-owned success plans with customers and validates business value with customer executives.+ Builds out Success Stories and collaborates with Marketing to publish these with clients, showcasing impact.+ Generates public endorsements from clients, serving as powerful advocates for Sitetracker's solutions. Technical Aptitude: + Has previously worked in or with technically focused positions, such as pre-sales, solutions/sales engineering, or implementations.+ Ability to demonstrate, configure, or customize prior tools and platforms to meet specific business needs.+ Proficient in using modern office suites like Google Docs, PowerPoint, Excel, and various reporting capabilities for day-to-day tasks.+ Ability to clearly articulate complex technical problems and devise custom technical solutions that drive tangible customer outcomes.Within 90 Days, You'll: • Successfully create and initiate success & account plans for your assigned portfolio of US accounts, aligning with customer and Sitetracker objectives., • Begin to deeply engage with senior customer leadership across your region, building initial rapport and understanding their critical business drivers and strategic vision., • Proactively assess and diagnose initial customer issues, collaborating with cross-functional teams to formulate and implement actionable mitigation plans.Within 180 Days, You'll:, • Consistently execute and refine your success & account plans, actively demonstrating tangible ROI and business value to customers through clear metrics and outcomes., • Expertly navigate complex customer organizations, turning detractors into champions and driving internal cross-functional improvements that enhance the customer experience., • Proactively identify and champion opportunities for customer experience enhancement, adoption, and retention, becoming a vocal advocate for customer needs within Sitetracker.Within 365 Days, You'll:, • Consistently drive retention and expansion across your entire US portfolio, significantly contributing to Sitetracker's growth through strong renewals and increased platform utilization., • Solidify your position as a trusted advisor for senior customer leadership, influencing their long-term strategy and ensuring Sitetracker is an indispensable partner.

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You can do this part-time or full-time * Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products.

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