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Searching for a new Histotech job? My name is Leah and I'm a healthcare recruiter, I'm here to help! I have an amazing Histotech position available near Voorheesville, New York! Details • Full-time and permanent, • Shift: Days, • Opportunities for growth, • Full, comprehensive benefits package (PTO, health insurance, life insurance, 401k, etc), • Salary: $26.37/hr - $42.19/hr Job Summary • The Histologist performs all technical procedures within the laboratory and provides technical expertise for one specialized area. This position requires expertise in the technical procedures used to prepare specimens for histopathological examination and in the quality and regulatory standards governing the laboratory. It also requires the exercise of independent judgement and responsibility. The technologist works under the supervision of the technical specialist or supervisory staff. Requirements • BS degree, • NY Lab License, • Prior laboratory experience, including histology Click apply or email your resume to / call or text 617-746-2751! You can also schedule a time to chat here -. REF#LM1338

Looking for a new Med Tech job? My name is Leah and I'm a healthcare recruiter, I'm here to help! I have an awesome Hematology Med Tech role available near Newtonville, New York State! Details • Full-time and permanent, • Shift: Evenings, • Opportunities for growth, • Full, comprehensive benefits package (PTO, health insurance, life insurance, 401k, etc), • Pay: $23-$38/hr Requirements • College degree, • ASCP cert, • NY license, • Prior experience, including hematology Click apply or email your resume to /call or text 617-746-2751! You can also schedule a time to chat here -. REF#LM2397

Looking for a new Med Tech job? My name is Leah and I'm a healthcare recruiter, I'm here to help! I have an awesome Microbiology Med Tech role available near Newtonville, New York State! Details • Full-time and permanent, • Shift: Evenings, • Opportunities for growth, • Full, comprehensive benefits package (PTO, health insurance, life insurance, 401k, etc), • Pay: $23-$38/hr Requirements • College degree, • ASCP cert, • NY license, • Prior experience, including microbiology Click apply or email your resume to /call or text 617-746-2751! You can also schedule a time to chat here -. REF#LM2395

Looking for a new Histology Tech job? My name is Leah and I'm a healthcare recruiter, I'm here to help! I have a Histology Tech role available near Vorheesville, New York! Details • Full-time and permanent, • Shift: Days, • Opportunities for growth, • Full, comprehensive benefits package (PTO, health insurance, etc.), • Pay: $25-$40/hr Requirements • College degree, • NY license, • ASCP cert, • Prior experience Click apply or email your resume to /call or text 617-746-2751! You can also schedule a time to chat here - . REF#LM5333

Looking for a new Med Tech job? My name is Leah and I'm a healthcare recruiter, I'm here to help! I have an awesome Chemistry Med Tech role available near Newtonville, New York State! Details • Full-time and permanent, • Shift: Nights, • Opportunities for growth, • Full, comprehensive benefits package (PTO, health insurance, life insurance, 401k, etc), • Pay: $26-$42/hr Requirements • College degree, • ASCP cert, • NY license, • Prior experience, including chemistry Click apply or email your resume to /call or text 617-746-2751! You can also schedule a time to chat here -. REF#LM2398

Searching for a new Med Tech job? My name is Leah and I'm a healthcare recruiter, I'm here to help! I have an amazing Clinical Laboratory Technologist (Blood Bank) position available near Voorheesville, New York! Details • Full-time and permanent, • Shift: Days, evenings, nights, • Department: Blood Bank, • Opportunities for growth, • Full, comprehensive benefits package (PTO, health insurance, life insurance, 401k, etc), • Salary: $26.37 - $42.19/hr Job Summary • Lab Techs will utilize knowledge and clinical laboratory experience to perform testing in an accurate and timely manner. The Clinical Laboratory Technologist performs tests that aid clinicians in the detection and diagnosis of disease and/or monitor the progress of defined illnesses or treatments initiated by a physician. Requirements • BS degree, • NY Lab License, • Prior laboratory experience, including blood bank Click apply or email your resume to / call or text 617-746-2751! You can also schedule a time to chat here -. REF#LM1332

Searching for a new Med Tech job? My name is Leah and I'm a healthcare recruiter, I'm here to help! I have an amazing Clinical Laboratory Technologist (Generalist) position available near Voorheesville, New York! Details • Full-time and permanent, • Shift: Evenings, nights, • Opportunities for growth, • Full, comprehensive benefits package (PTO, health insurance, life insurance, 401k, etc), • Salary: $26.37 - $42.19/hr Job Summary • Lab Techs will utilize knowledge and clinical laboratory experience to perform testing in an accurate and timely manner. The Clinical Laboratory Technologist performs tests that aid clinicians in the detection and diagnosis of disease and/or monitor the progress of defined illnesses or treatments initiated by a physician. Requirements • BS degree, • NY Lab License, • Prior laboratory experience, including chemistry/hematology Click apply or email your resume to / call or text 617-746-2751! You can also schedule a time to chat here -. REF#LM1336

I'm hiring for a Cytotechnologist in New York State! The Cytotech receives and processes cytological specimens for testing that will aid in the detection and diagnosis of disease and/or monitor the progress of defined illnesses or treatments initiated by a physician. Location: Near Slingerlands, NY Type: Full-time and permanent Shift: Days Requirements: College degree; ASCP cert; NY license; prior experience Pay: 60k-90k/yr Benefits: 401k; health, dental, and life insurance; PTO, etc. Offering My clients are offering a competitive compensation and benefits package (PTO, health insurance, etc.), with potential for sign-on bonus and/or relocation assistance! There are many opportunities for growth with this company. To apply, email your resume to /call or text 617-746-2751! You can also schedule a time to chat here - . REF#LM7814 Cytotech, Cytotechnologist, Cytologist, CT ASCP, Cytology New York, Slingerlands, Albany, Colonie, Latham, Cohoes, Troy, Rotterdam, Schnectady, Nassau, Guilderland, Poestenkill, Mechanicville

Looking for a new Med Tech job? My name is Leah and I'm a healthcare recruiter, I'm here to help! I have an awesome Med Tech available near Delmar, New York! Details • Full-time and permanent, • Shift: Discussed during interview, • Opportunities for growth, • Full, comprehensive benefits package (PTO, health insurance, life insurance, 401k, etc), • Salary: $23-$38/hr Requirements • College degree, • NYS license, • ASCP certification, • Prior experience Click apply or email your resume to / call or text 617-746-2751! You can also schedule a time to chat here -. REF#LM1749

Looking for a new Med Tech job? My name is Leah and I'm a healthcare recruiter, I'm here to help! I have an awesome Blood Bank Med Tech role available near Newtonville, New York State! Details • Full-time and permanent, • Shift: Days, • Opportunities for growth, • Full, comprehensive benefits package (PTO, health insurance, life insurance, 401k, etc), • Pay: $23-$38/hr Requirements • College degree, • ASCP cert, • NY license, • Prior experience, including blood bank Click apply or email your resume to /call or text 617-746-2751! You can also schedule a time to chat here -. REF#LM2396

Looking for a new Med Tech job? My name is Leah and I'm a healthcare recruiter, I'm here to help! I have an awesome Med Tech role available near Newtonville, New York State! Details • Full-time and permanent, • Shift: Discussed during interview, • Opportunities for growth, • Full, comprehensive benefits package (PTO, health insurance, life insurance, 401k, etc), • Pay: $23-$42/hr Requirements • College degree, • NY license, • ASCP cert, • Prior experience Click apply or email your resume to /call or text 617-746-2751! You can also schedule a time to chat here -. REF#LM2399

Searching for a new Med Tech job? My name is Leah and I'm a healthcare recruiter, I'm here to help! I have an amazing Clinical Laboratory Technologist (Chemistry) position available near Voorheesville, New York! Details • Full-time and permanent, • Shift: Evenings, nights, • Department: Chemistry, • Opportunities for growth, • Full, comprehensive benefits package (PTO, health insurance, life insurance, 401k, etc), • Salary: $26.37 - $42.19/hr Job Summary • Lab Techs will utilize knowledge and clinical laboratory experience to perform testing in an accurate and timely manner. The Clinical Laboratory Technologist performs tests that aid clinicians in the detection and diagnosis of disease and/or monitor the progress of defined illnesses or treatments initiated by a physician. Requirements • BS degree, • NY Lab License, • Prior laboratory experience, including chemistry Click apply or email your resume to / call or text 617-746-2751! You can also schedule a time to chat here -. REF#LM1335

Looking for a new Histology Tech job? My name is Leah and I'm a healthcare recruiter, I'm here to help! I have a Histology Tech role available near Slingerlands, New York! Details • Full-time and permanent, • Shift: Days, • Opportunities for growth, • Full, comprehensive benefits package (PTO, health insurance, life insurance, 401k, etc), • Pay: $22-$36/hr Requirements • College degree, • NY license, • ASCP cert, • Prior experience Click apply or email your resume to /call or text 617-746-2751! You can also schedule a time to chat here -. REF#LM4306

Looking for a new Cytotech job? My name is Leah and I'm a healthcare recruiter, I'm here to help! I have a Cytotech available near Slingerlands, New York! Details • Full-time and permanent, • Shift: Days, • Opportunities for growth, • Full, comprehensive benefits package (PTO, health insurance, etc.), • Pay: 69k-90k/yr Requirements • College degree, • NY license, • ASCP cert, • Prior experience Click apply or email your resume to /call or text 617-746-2751! You can also schedule a time to chat here - . REF#LM6856

Looking for a new Pathologist Assistant job? My name is Leah and I'm a healthcare recruiter, I'm here to help! I have a Pathologist Assistant role available near Voorheesville, New York! Details • Full-time and permanent, • Shift: Days, • Opportunities for growth, • Full, comprehensive benefits package (PTO, health insurance, etc.), • Pay; 80k-132k/yr Requirements • College degree, • NY license, • ASCP cert, • Prior experience Click apply or email your resume to /call or text 617-746-2751! You can also schedule a time to chat here -. REF#LM4943

Job Title: Work From Home Customer Service Representative Employer: Amazon Job Description: As a Work From Home Customer Service Representative at Amazon, you will be the first point of contact for customers seeking assistance. You will provide support through various channels, including phone, email, and chat, to resolve customer inquiries and issues. Your role is essential in ensuring a positive customer experience and maintaining Amazon's reputation for excellent customer service. Key Responsibilities: • Respond to customer inquiries via phone, email, and chat., • Resolve customer issues and complaints in a timely manner., • Provide product information and support., • Process orders and returns., • Document customer interactions and maintain accurate records., • Follow company policies and procedures. Qualifications: • High school diploma or equivalent., • Previous customer service experience preferred., • Strong communication and problem-solving skills., • Ability to work independently and manage time effectively., • Reliable internet connection and a quiet workspace.

Cynet Health is seeking an experienced Progressive Care Unit Registered Nurse for an exciting Travel Nursing job in Albany, NY. Shift: 3x12 hr days Start Date: 12/07/2025 Duration: 13 weeks Pay: $2357 / Week About Cynet Health: Ranked #5 Best Travel Nursing Companies 2022 by BluePipes. We offer the most competitive pay for every position we fill. We understand this is a partnership. You will have no surprises. Your salary will be discussed upfront and there will be no troubling negotiation tactics. Chat live with one of our recruiters 24x7 on our website @ or schedule a call

Cynet Health is seeking an experienced Progressive Care Unit Registered Nurse for an exciting Travel Nursing job in Albany, NY. Shift: 3x12 hr days Start Date: 12/07/2025 Duration: 13 weeks Pay: $2357 / Week About Cynet Health: Ranked #5 Best Travel Nursing Companies 2022 by BluePipes. We offer the most competitive pay for every position we fill. We understand this is a partnership. You will have no surprises. Your salary will be discussed upfront and there will be no troubling negotiation tactics. Chat live with one of our recruiters 24x7 on our website @ or schedule a call

Job Description Hours: (full-time, 40 hrs/wk) M-Th, 8 am – 5 pm | Fr, 8 am – 2:30 pm Location: This position is located in Albany, NY – onsite work is required monthly, hybrid work is negotiable. Pay Range: $90,000-120,000, annually. Individual compensation is based on various factors including skills, experience, qualifications, and other job-related factors. We offer competitive pay, spot bonuses, medical, dental and vision insurance, paid time-off, family leave, wellness benefits, 401k w/employer match, health savings and dependent care plans, creative work environment, and more… Digifabshop is a digital fabrication shop specializing in custom architectural interiors, building components, and fine art fabrication. Our work spans retail, hospitality, commercial, architectural features, and large-scale artwork. Our team works on technically ambitious, high-profile projects of complexity and scale. Digifabshop is looking for an experienced Project Manager to join our rapidly expanding team. The Project Manager at Digifabshop is responsible for the management, indirect supervision, and coordinated execution of all shop projects and production work while holding to company quality control standards. As ambassadors of Digifabshop, Project Managers are experts of our craft and always conduct themselves in a thoughtful and professional manner. Essential Functions & Responsibilities: * Ensure assigned projects’ success from kickoff to closeout while maintaining critical path schedules and budgets while adhering to all company quality control standards. * Reviews incoming shop drawings, blueprints, and renderings to generate project proposals. * Works with Purchasing Manager to ensure timely delivery of all necessary supplies and hardware. * Research and recommend new materials and material suppliers as needed. * Furnishes project proposals and estimates in collaboration with the estimating team and Senior Management. * Coordinates daily and weekly work assignments for production employees in concert with Production Management * Ensures that all shop production work meets standards of quality and design specifications. * Provides constructive and timely project performance evaluations as necessary to the Director of Projects. * Adherence to company policy, safety, SOPs, and direction from management Necessary Skills and Abilities: * Understands and implements industry project management standards. * Has proven experience with managing General Contractor run projects. * Proficient in MS Office, including/especially Excel, Teams, Outlook, Planner, Gantt, procure. * Proficient in use of electronic communication such as email, chat, and cloud-based collaborative platforms. * Identifies complex problems and reviews related information to develop and evaluate options and implement solutions. * Understands the visual-spatial translation of 2D drawings to 3D objects as it relates to Digifabshop’s project work. * Familiarity with AutoCAD, Rhinoceros for a variety of drawing and design applications is a plus. * Excellent oral and written communication skills. * Basic math skills (addition, subtraction, multiplication, and division) as well as a working knowledge of fractions, decimals, and standard-to-metric conversion. Education and Experience: High school diploma or equivalent required. 3-5 years’ work experience managing projects in the manufacturing, fabrication industry or for general contractors. Bachelor’s degree in a related field preferred. Physical Requirements: Visual Acuity - The ability to identify details at close range (within a few feet of the observer) Static Strength - The ability to bend, squat, reach, stretch, and move to take accurate and appropriate measurements. Maintain Stationary Position – The ability to stand or sit continuously for up to 2 hours at a time. Heavy Lifting – The ability to lift, up to 40lbs. Work Environment: While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, airborne particles, fumes, and loud noises. Employees are always required to wear P.P.E. when on the shop floor. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Digifabshop is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, color, religion, sex, age, national origin, disability, marital or domestic violence victim status, sexual orientation, gender identity, transgender status, genetic predisposition or carrier status, military or veteran status, familial status, prior arrest or conviction record, pregnancy or related conditions, known relation or association with any member of a protected class, or any other protected class, or any other protected characteristic as established by federal or state law. Digifabshop will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. Powered by JazzHR pfLfd0vkDm

Job Description TITLE: Customer Care Specialist LOCATION: Headquarters REPORTS TO: Vice President – Customer Care CLASSIFICATION: Full Time, Non Exempt PAY GRADE: NE 20 ($17.00 - $25.89 per hour) AVAILABILITY: Monday 10:30am-7:00pm, Tuesday-Thursday 8:00am-4:30pm, Friday 9:00am-5:30pm, Saturday 8:00am-1:30pm *1 Saturday per month required Position Summary: The Customer Care Specialist is a fast-paced, multi-functional position, responsible for all facets of customer service. The Customer Care Specialist will provide service to customers through the phone, the ITM (an on-screen, video experience), email, chat and transact mobile deposits and processing of mailed transactions. Responsible for processing transactions, providing education on products and services and facilitating guidance for digital needs. Will possess the ability to proactively engage in professional, positive, and productive communication through all customer points of contact into the Customer Care Center. Help enrich our customer’s lives by answering questions, solving problems, and providing solutions to ensure an effortless banking experience for our customers. With a commitment to being a learner and problem solver, this individual will always focus on doing the right thing for our customers. Essential Job Functions: • Provides answers to bank or financial related questions including but not limited to account balances, transaction inquiries, problems or discrepancies related to customer accounts/loans, debit cards, fees, fraudulent activity, technical support for Pioneer technology products and services and more., • Manages large amounts of inbound calls in a timely, professional, and courteous manner supporting bank customers and bank retail locations as after-hours operational support., • Provides resolution to any customer issue on the initial phone call when appropriate and always provides the customer with a World Class Service experience., • Keeps a comprehensive record of all calls and/or interactions in Salesforce, a customer relationship management system., • Navigates multiple computer systems while interacting with customers., • Understands and maintains compliance with Bank policies and procedures and applicable laws and regulations, including BSA, AML, and Reg E., and Reg CC., • Conducts customer transactions received through mail, online banking and ITMs (on-screen, video experience). Performs routine member transactions including deposits, withdrawals, loan payments, transfers, and check cashing, change of addresses, travel notifications, etc., • Process mobile deposit transactions daily, multiple times a day., • Responds to customer emails and/or Pioneer’s online banking Chat feature providing answers to bank or financial related questions including but not limited to account balances, transaction inquiries, problems or discrepancies related to customer accounts/loans, debit cards, fees, fraudulent activity, technical support for Pioneer technology products and services and more., • Identifies customer’s needs to help customers reach their financial goals, clarifies information, researches every issue and provides lasting solutions and/or alternatives., • Performs Concierge job duties when necessary., • Performs clerical duties related to Customer Care as well as other duties as requested. Education & Experience: • A high school diploma or GED required., • Minimum of 6 months of Retail and/or Customer Service experience required., • Working knowledge of PC’s, smart phone technology (IOS and Android), Windows environment, Microsoft Office Suite, and capacity to learn banking and customer relationship management systems., • Must be comfortable with working within a video environment. As an Equal Opportunity / Affirmative Action Employer, Pioneer Bank will not discriminate in its employment practices due to an applicant’s race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

Job DescriptionCrumbl strives harder than ever to fulfill its mission of bringing family and friends together. It all started with one big dream, two cray cousins, and the perfect combination of flour, sugar, and chocolate chips. Within three years, Crubl has expanded to over 1000 bakeries in 36 states nationwide, making it the fastest-growing cookie company in the nation. we are looking for talented and passionate individuals to grow with us! join our nationwide family of 5,000+ bakers and drivers today We are looking for a self-motivated and results-driven Shift Leads to direct our organization's operations and to develop and implement effective business strategies and programs. Duties for a Shift Lead will include supervising store operations, monitoring and motivating staff, ensuring good customer service, engaging with Customers, training employees, etc. Your entrepreneurial spirit and vision in directing business functions will assist our organization in maintaining relationships with clients, generating new business, increasing staff productivity, improving service, ensuring sustainability, and meeting business objectives. Qualifications•TECHNOLOGY APTITUDE: Confidently be able to use email, chat applications, Microsoft Office, G-Suite & Gmail, human resource information system, and the point-of-sale system(s)•Understand & demonstrate high proficiency with various platforms such as Crumbl's website, Crumbl's mobile app, and Crumbl's internal communication application•Be able to problem-solve technology issues through key technology support contacts when needed•Character | Positive Attitude | Work-Ethic | Cultural Fit | Experience | Commitment to People | Excellence•POSITIVE ATTITUDE: Has a strong "can-do" mindset, and is full of hope and enthusiasm, for self and to impart to the team•WORK-ETHIC: Committed to giving exceptional effort consistently in all responsibilities•EXPERIENCE: Preferably has 1 year of leadership, management, and food or restaurant experience•COMMITMENT TO THE CUSTOMER & EXCELLENCE: Has a genuine desire to serve others while having an unquenchable thirst for excellence in everything you do•We have high integrity and character, which builds an unbreakable level of trust•We are excellence-driven, paying attention to every detail•We have grit and are bold and decisive in our actions•Be ready to learn from mistakes - "fail forward" Responsibilities•You are managing a team that is making cookies - being happy, bringing the community together, over a box of cookies is the business! •Leadership & Management | People Development | Operations | Raving Fans Service | Store Metrics & New Customer Acquisition | Communication | Technology Aptitude | Attention to Detail | Cleanliness & Tidiness | Facilities & Equipment | Safety•LEADERSHIP & MANAGEMENT: Lead the team to work together to accomplish various objectives and manage a variety of systems and processes to excel in meeting key performance indicators (KPIs) while building and developing the "Crumbl Culture"•PEOPLE DEVELOPMENT: Assist in developing Crumbl team member's skills and capabilities for their current roles, future roles at Crumbl, and to prepare them for their lives beyond Crumbl•OPERATIONS: Support in a variety of Crumbl operational areas which include but not limited to: Inventory and supply, ordering, quality control and taste, the cookie baking process, presentation of the cookie, facilities and equipment management, staffing and labor, scheduling, forecasting cookie supply and demand, delivery experience, etc•CUSTOMER-FOCUSED: Focused on a team that creates great customer experience through genuine, welcoming, and friendly interactions with every Crumbl customer•STORE METRICS & NEW CUSTOMER ACQUISITION: Clearly communicates key store metrics using varies methods and frequently celebrates those who are achieving greatness•Participates in a variety of planned as well as grass root initiatives to acquire new Crumbl customers•COMMUNICATION: Communicates clearly, frequently, and provides clear direction and expectations verbally as well as via company communication channels•Shares important updates and business information regularly that will help the team and business perform well•CLEANLINESS & TIDINESS: Always maintain a presentation to the crew member and customer of a clean, orderly, and safe environment•Responsible for ensuring the baking equipment, utensils, and environment are clean, and orderly beyond company and state requirements at-all-times•FACILITIES & EQUIPMENT: Helps monitor safe use and movement in and around the facility and equipment•Communicates promptly to management and utilizes the appropriate tools to initiate diagnosis and repairs if needed•SAFETY: Constantly is training and coaching on safety first with the team•Assesses equipment, the environment, and work practices to ensure the team, the customer, and the brand is acting in a safe manner at-all-times

Job DescriptionSalary: $75-100K cb20 is a technology solutions provider of choice for organizations that value IT and Managed Services expertise and category-leading customer service. We partner with the worlds leading hardware and software companies to deliver end-to-end consulting, implementation and managed services across the U.S. With world-class engineering talent and 30+ years of experience cb20 delivers confidence, security, a true sense of control and the highest- quality, end-to-end customer experience in the business. We are seeking a skilled and motivated IT Services & AV Support Technician to join our team. This position is responsible for delivering outstanding technical support to our customers across IT infrastructure, end-user services, and AV systems. The ideal candidate will have a strong background in help desk operations, managed services, and audiovisual support in both remote and onsite environments. Key Responsibilities can include: Set & Installation Install AV equipment like projectors, screens, speakers, microphones, and video conferencing systems. Mount TVs, displays, and wall panels. Set up cabling (HDMI, VGA, XLR, Ethernet, etc.) for AV systems. Configure control systems Testing & Troubleshooting Test AV systems to ensure functionality before events or meetings. Diagnose and resolve issues with video, sound, or connectivity. Perform routine maintenance checks on equipment. Replace or repair damaged components (cables, connectors, speakers, etc.). Live Event and Meeting Support Operate sound boards, mixers, and lighting consoles during live events. Support hybrid/virtual meetings with platforms like Zoom, Microsoft Teams, or Webex. Provide on-the-spot technical support for presenters and participants. Record or stream events, webinars, and meetings. Configuration & Integration Operate sound boards, mixers, and lighting consoles during live events. Support hybrid/virtual meetings with platforms like Zoom, Microsoft Teams, or Webex. Provide on-the-spot technical support for presenters and participants. Record or stream events, webinars, and meetings. Training & User Support Train users on operating AV systems and conference room equipment Create simple user guides or cheat sheets for non-technical staff Offer basic troubleshooting support over phone, email, or chat Required Skills & Qualifications: • Proven expertise in help desk operations, end-user support, wireless networking, and managed IT services., • Hands-on experience with installing and supporting AV systems and infrastructure hardware., • Strong understanding of Microsoft Operating Systems and basic networking protocols., • Excellent troubleshooting, documentation, and communication skills., • Ability to work independently and as part of a team in fast-paced environments., • Willingness to provide after-hours support and participate in on-call rotations.