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Job Description Director, Payor Operations Remote (Full Time) Compensation: $160,000-$165,000 About Us Zócalo Health is a tech-enabled, community-oriented primary care organization serving people who have historically been underserved by the one-size-fits-all healthcare system. We partner with health plans, providers, and community organizations to deliver culturally competent primary care, behavioral health, and social care. Our model is built for populations with high medical and social complexity, where fragmented care drives poor outcomes and unnecessary cost. We combine local, community-based teams with virtual care and modern technology to deliver coordinated, whole-person care where members live and receive support. Founded in 2021, Zócalo Health is backed by leading healthcare and mission-aligned investors and is scaling rapidly across states and populations. We are building a durable care platform designed to perform in constrained healthcare environments and to lead the shift toward accountable, value-based care. Role Description The Director of Payor Operations will join Zócalo Health during a period of increasing payer complexity and operational scale. This role exists to ensure payer requirements are clearly defined, consistently operationalized, and executed accurately across the organization. You will own the payer rulebook, translate requirements into workflows, and drive plan-level performance. This position reports to the Chief Operating Officer. The Director, Payor Operations will contribute in the following ways: • Payer Rulebook & Workflow Definition, • Own and maintain a centralized payer rulebook across all health plans, • Interpret payer requirements and translate them into clear operational workflows, • Standardize workflows where possible while maintaining plan-specific requirements, • Continuously update workflows as requirements evolve, • Plan-Level Performance Ownership, • Own performance outcomes at the health plan level (KPIs, compliance, documentation), • Monitor performance across geographies and identify gaps, • Ensure consistency in workflow execution across teams, • Hold internal teams accountable for plan-level performance issues, • Diagnosis & Issue Resolution, • Diagnose root cause of issues (execution vs workflow vs capacity vs quality), • Assign ownership and track resolution, • Lead corrective actions for underperforming plans, • Escalate systemic issues across plans, • Team Leadership (Plan Owners & Trainer), • Manage L4 Plan Owners responsible for plan-level oversight, • Define expectations for monitoring, escalation, and issue tracking, • Oversee Payor Ops Trainer responsible for content development and rollout support, • Ensure team operates with clarity and consistent ownership boundaries, • Training Content & Change Enablement, • Ensure payer requirements are translated into training-ready materials, • Support rollout of workflow changes in partnership with CHW Workforce, • Ensure plan-specific nuances are accurately captured, • Validate that training content reflects current payer requirements Qualifications • 7–10+ years of experience in healthcare operations, payer operations, compliance, or related functions, • Strong working knowledge of Medicaid managed care and payer-driven program requirements, • Demonstrated experience interpreting payer or regulatory requirements and translating them into operational workflows, • Experience managing multiple external stakeholders (health plans, partners) with differing requirements, • Experience leading or supporting audit, QA, or compliance processes, • Strong analytical skills with the ability to diagnose operational issues across execution, workflow, and capacity, • Experience managing complex, cross-functional work without direct authority over execution teams Preferred Qualifications • Experience working with CalAIM programs (ECM, Community Supports), • Experience working across multiple health plans simultaneously, • Experience in high-growth or scaling organizations What you can expect from Zócalo Health • Equity compensation package, • Comprehensive benefits including medical, dental, and vision, • 401k, • Flexible PTO policy - take the time you need to recharge, • $1,000 home office stipend, • We provide the equipment needed for this role., • Opportunity for rapid career progression with plenty of room for personal growth. You must be authorized to work in the United States. Remote Work can be done from anywhere in the U.S. At Zócalo Health Inc., we see diversity and inclusion as a source of strength in transforming healthcare. We believe building trust and innovation are best achieved through diverse perspectives. To us, acceptance and respect are rooted in an understanding that people do not experience things in the same way, including our healthcare system. Individuals seeking employment at Zócalo Health are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Those seeking employment at Zócalo Health are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

Job DescriptionSalary: $110,000-$125,000 Location: Woodland Hills, CA, In-Person required Reports To:Executive Director / Chief Operating Officer Employment Type:Full-Time, Exempt About the Organization: Terasaki Institute is a nonprofit academic research institute dedicated to advancing scientific discovery and clinical innovation. We foster interdisciplinary collaboration, uphold the highest standards of research integrity, and translate knowledge into real-world impact. Position Summary The Finance Administrator is a hands-on, detail-oriented operational role responsible for supporting the daily financial functions of the Institute. This includes managing routine accounts payable and receivable tasks, processing financial transactions, maintaining accurate financial records, and ensuring smooth daily workflow within the finance department. The Finance Administrator plays a vital role in keeping the Institutes financial operations running efficiently through consistent, accurate, and proactive day-to-day support. Key Responsibilities Audit Coordination & Compliance • Assist in preparing schedules, documents, and reconciliations for annual financial audits- Ensure compliance with nonprofit accounting requirements and federal standards under the direction of Finance leadership, • Support financial reporting required for grant and sponsor compliance, • Maintain organized, audit-ready financial files and support internal control processes Accounts Payable & Receivable Daily Operations • Perform daily processing of invoices, payment requests, purchase orders, and reimbursements, • Maintain and update vendor files, coding accuracy, and supporting documentation, • Monitor receivables, prepare regular aging reports, and reconcile payments, • Troubleshoot discrepancies and resolve routine AP/AR issues promptly, • Support digital workflow processes using SharePoint, Financial Edge, and other internal systems Financial Recordkeeping & Transaction Support • Enter transactions into accounting systems on a daily basis, • Maintain organized digital and physical financial records, • Reconcile accounts, statements, and departmental charges regularly, • Support the month-end close process by preparing documentation and reconciliations Audit Support & Compliance • Assist in preparing schedules, documents, and reconciliations for annual financial audits, • Maintain year-round audit-ready financial files through accurate daily work, • Ensure compliance with nonprofit accounting requirements and federal standards under Finance leadership, • Support financial reporting required for grant and sponsor compliance Collaboration & Communication • Coordinate with HR, operations, and research administration as needed for financial documentation, • Respond to internal financial inquiries and provide accurate information to staff and vendors, • Uphold a culture of accuracy, transparency, and continuous improvement within the finance team Qualifications • Bachelors degree in Finance, Accounting, Business Administration, or related field (or equivalent experience), • 24 years of experience in finance, accounting, or administrative bookkeeping (nonprofit experience a plus), • Familiarity with accounts payable/receivable operations, • Working knowledge of GAAP and nonprofit accounting principles helpful, • Proficiency with accounting software (e.g., Blackbaud Financial Edge preferred), • Strong skills in Microsoft 365, SharePoint, and digital workflow tools, • Excellent organizational, analytical, and communication skills, • Ability to handle sensitive information with discretion Preferred Attributes • Experience supporting federal grant compliance (NIH, NSF, DOE), • Familiarity with sponsored research administration, • Commitment to accuracy, integrity, and mission-driven work, • Strong attention to detail and a proactive, collaborative work style

Job Description JOB TITLE: Senior Manager, Social Media DEPARTMENT: Marketing REPORTS TO: Chief Marketing Officer WORK ARRANGEMENT: On-Site SUMMARY: As the Senior Manager, Social Media, you will lead AmaWaterways’ global social media strategy to elevate brand storytelling, drive engagement, and foster community across all platforms. This role is responsible for shaping the voice of the brand in social channels, developing innovative campaigns, and aligning social media efforts with broader marketing, sales, and guest engagement goals. You will oversee content planning, influencer partnerships, performance analytics, and team development, ensuring AmaWaterways remains a leader in luxury travel social media. This role is a strategic thinker and hands-on leader with deep expertise in social media trends, platform algorithms, and audience behavior. You will collaborate cross-functionally with Brand, PR, Digital Experience, Sales, and Guest Services to deliver a cohesive and impactful social presence across the cruise lifecycle. DUTIES AND RESPONSIBILITIES: Social Media Strategy & Leadership • Develop and execute a comprehensive social media strategy aligned with brand positioning, campaign goals, and guest engagement objectives., • Lead platform-specific strategies for Instagram, Facebook, LinkedIn, TikTok, YouTube, Pinterest and emerging channels., • Define and evolve the brand voice and visual identity across social platforms., • Partner with Brand and Creative teams to ensure storytelling consistency and high-quality content production.Content Planning & Community Engagement, • Oversee editorial calendar planning, including campaign launches, seasonal promotions, and real-time engagement., • Lead community management strategy, ensuring timely, empathetic, and brand-aligned responses across platforms., • Identify and activate user-generated content (UGC) and brand advocates to amplify reach and authenticity., • Collaborate with Guest Services and onboard teams to surface real-time moments and guest stories.Influencer & Partnership Strategy, • Build and manage influencer and creator partnerships to drive awareness and engagement., • Negotiate contracts, oversee content deliverables, and measure ROI of influencer campaigns., • Partner with PR and Sales to align influencer efforts with media outreach and trade initiatives.Performance Measurement & Optimization, • Define KPIs including engagement rate, follower growth, reach, sentiment, and conversion metrics., • Lead monthly and quarterly reporting, providing insights to leadership and cross-functional teams., • Use analytics tools (e.g., Sprout Social, Meta Business Suite, Google Analytics) to optimize content and audience targeting.Team Development & Cross-Functional Collaboration, • Manage and mentor social media team members, including coordinators and agency partners., • Lead cross-functional workshops to educate internal teams on social media best practices and trends., • Collaborate with Paid Media to ensure organic–paid synergy and maximize campaign performance.Innovation & Trendspotting, • Stay ahead of platform updates, algorithm changes, and emerging content formats., • Pilot new tools and approaches (e.g., AI-generated content, social commerce, live streaming)., • Act as the internal champion for social media innovation and audience-first storytelling.SUPERVISORY RESPONSIBILITIES:, • This role will supervise one or more direct reports and/or agency partners.QUALIFICATIONS:, • Bachelor's Degree (BA) from four-year college or university in marketing, communications, journalism, or related field; Master’s degree a plus., • Five to seven years of experience in social media strategy and execution, preferably in travel, hospitality, or luxury lifestyle., • Proven success in leading social campaigns that drive engagement and brand growth., • Expertise in social media tools, analytics platforms, and content creation workflows., • Strong leadership, communication, and project management skills., • Passion for travel, storytelling, and community building. COMPETENCIES: • Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce., • Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values., • Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events., • Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures., • Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time., • Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals., • Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results., • Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources., • Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments., • Delegation - Delegates work assignments; Matches the responsibility to the person; Gives authority to work independently; Sets expectations and monitors delegated activities; Provides recognition for results., • Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan., • Design - Generates creative solutions; Translates concepts and information into images; Uses feedback to modify designs; Applies design principles; Demonstrates attention to detail., • Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed., • Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention., • Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things., • Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions., • Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others., • Managing People - Includes staff in planning, decision-making, facilitating, and process improvement; Takes responsibility for subordinates' activities; Makes self available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services; Continually works to improve supervisory skills., • Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals., • Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings., • Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity., • Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans., • Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics., • Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments., • Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities., • Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality., • Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness., • Quantity - Meets productivity standards; Completes work in a timely manner; Strives to increase productivity; Works quickly., • Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly., • Strategic Thinking - Develops strategies to achieve organizational goals; Understands organization's strengths and weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions., • Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed., • Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others., • Visionary Leadership - Displays passion and optimism; Inspires respect and trust; Mobilizes others to fulfill the vision; Provides vision and inspiration to peers and subordinates., • Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. PHYSICAL DEMANDS AND WORK ENVIRONMENT: • Occasionally required to stand, • Occasionally required to walk, • Continually required to sit, • Continually required to utilize hand and finger dexterity, • Occasionally required to climb, balance, bend, stoop, kneel or crawl, • Frequently required to talk or hear, • While performing the duties of this job, the noise level in the work environment is usually moderate, • The employee must occasionally lift and/or move up to 10 pounds, • Specific vision abilities required by this job include: Close vision; Color vision

Job Description Job Description: The CSBO is responsible for the overall management of the following brands: Architectural Solutions Group (ASG), Slate, and SCALE and will define and drive the company’s long-term diversification strategy, competitive positioning, strategic partnerships and growth. The CSBO will be a key member of the executive leadership team and will partner with senior leaders to ensure strategic initiatives are aligned across sales, operations, service, and support functions. They will also be responsible for the research, development, and acquisition or creation of new brands in addition to ASG, Slate, and SCALE. This role reports to the Chief Executive Officer. The Chief Strategy & Brands Officer will focus on these key areas on a day-to-day basis: PeopleSpace Ambassador • Models PeopleSpace vision and values., • Engages clients, partners and influencers while maintaining brand image to deliver a positive, responsive and professional experience that drives an elevated level of customer satisfaction., • Maintaining profitable business operations through effective processes and personnel management. Personnel • Recruit, hire, train, and develop high caliber personnel for direct report positions., • Ensure leadership alignment and organizational effectiveness across brands to support long-term strategic objectives., • Ensure consistent and compliant employee relations practices across all brands., • Oversee performance management processes, including evaluations, compensation recommendations, and leadership development planning., • Design and refine organizational structures, roles, and leadership competencies., • Inspire a high-performance culture that promotes accountability, collaboration, and improvement through strong leadership and accountability. Budget / Financial • Develop budgets for each brand and strategic initiative in partnership with the CFO; monitor to ensure adherence., • Ensure each brand operates profitably and meets defined financial performance targets., • Evaluate return on investment for strategic initiatives. Sales / Marketing • Support go-to-market strategies for each brand, its products, and value-added services., • Develop strategies that strengthen brand differentiation and market share., • Analyze industry trends in workplace design, hybrid work, contract furniture, and client purchasing behaviors., • Conduct competitive intelligence on pricing models, service capabilities, manufacturer partnerships, and market positioning. Processes / Procedures • Ensure that all brand policies and procedures are designed to maximize productivity and profitability while maintaining the highest quality of work., • Ensure that work order processes are efficient, well documented and followed. Cross Functional Collaboration • Liaison between divisions, departments and personnel., • Participate in company management meetings representing all brands and strategic partnerships. Quality and Customer Satisfaction • Define and monitor measurable standards of performance for each brand managed and delivered; drive a customer service focus throughout brands., • Integrate customer insights into corporate strategy, to ensure innovation and operational priorities reflect evolving workplace expectations., • Maximize use of technology, automation and AI to consistently reduce SG&A and improve customer experience. Leadership and Management • Overall management and performance of all direct reports; drive excellence and best practice in every department., • Advise the CEO and executive team on risks, opportunities, and long-term positioning., • Leadership competencies include strategic thinking, financial acumen, change leadership, executive communication, and the ability to influence and align organizations to achieve strategic objectives. Administration and Reporting • Establish and measure financial and strategic goals through effective management of brand budgets and resources. Basic Qualifications: • Bachelor’s degree and 10+ years of leadership experience in strategy, business operations, or related executive role, with MBA or advanced business degree preferred. OR • 15+ years of progressive leadership experience across business strategy, sales, operations, corporate development, and market expansion, with demonstrated success leading complex cross-functional initiatives that drive growth within the industry or closely aligned markets. Other Qualifications: • Visionary leader capable of initiating ideas and implementing strategies., • Excellent verbal, written, listening and presentation skills., • Recruit and develop people, build teams, and create profitable strategic partnerships to deliver results and facilitate change., • Successfully manage others and departments., • Strong business and financial acumen skills., • Strong negotiation skills to manage business and relationships., • Strategic and analytical thinker capable of driving creative and tactical business decisions that support PeopleSpace initiatives., • Make quick decisions and build consensus with team members and across all functional areas of business., • Quickly learn and embrace PeopleSpace Values and demonstrate through daily behaviors/actions., • Experience in the contract office furniture, built environment or specialty contracting space preferred.

Job Description Director, CHW Workforce Remote (Full Time) Compensation: $160,000 - $165,000 About Us Zócalo Health is a tech-enabled, community-oriented primary care organization serving people who have historically been underserved by the one-size-fits-all healthcare system. We partner with health plans, providers, and community organizations to deliver culturally competent primary care, behavioral health, and social care. Our model is built for populations with high medical and social complexity, where fragmented care drives poor outcomes and unnecessary cost. We combine local, community-based teams with virtual care and modern technology to deliver coordinated, whole-person care where members live and receive support. Founded in 2021, Zócalo Health is backed by leading healthcare and mission-aligned investors and is scaling rapidly across states and populations. We are building a durable care platform designed to perform in constrained healthcare environments and to lead the shift toward accountable, value-based care. Role Description The Director of CHW Workforce will join Zócalo Health during a period of rapid growth and increasing operational complexity. This role exists to ensure the organization has the capacity and capability required to execute CHW programs consistently across geographies and health plans. You will own workforce planning, deployment, and training, ensuring CHWs are staffed appropriately and equipped to execute workflows effectively. This position reports to the Chief Operating Officer. The Director of CHW Workforce will contribute in the following ways: * Capacity Modeling & Workforce Planning • Define and maintain CHW capacity model (panel sizes, time per visit, workload assumptions), • Align capacity model to plan requirements and operational demand, • Forecast staffing needs based on growth, plan mix, and utilization, • Continuously refine assumptions based on real-world performance, • Workforce Allocation & Deployment, • Assign CHWs to geographies based on demand and coverage needs, • Ensure CHWs remain locally aligned to support in-person care requirements, • Manage distribution of CHWs across plan demand within geographies, • Rebalance workloads within geographies to address capacity issues, • Staffing Strategy & Hiring, • Define hiring targets by geography and demand, • Partner with Talent Acquisition to meet hiring timelines, • Identify and escalate staffing gaps proactively, • Ensure workforce scales appropriately with growth, • Training & Capability Development, • Own onboarding and ongoing training for CHWs in partnership with L&D, • Translate workflow requirements from Payor Operations into training programs, • Ensure CHWs are able to execute workflows consistently across geographies, • Reinforce role expectations and performance standards, • Training Coordination & Delivery Infrastructure, • Partner with L&D (LMS) to create and track training, • Ensure completion of required training programs across the CHW workforce, • Monitor training effectiveness and identify capability gaps, • Continuously improve training programs based on execution feedback, • Capacity Enforcement & Risk Management, • Enforce capacity rules (geography alignment, workload thresholds), • Identify capacity risks and proactively address them, • Escalate when capacity constraints impact execution, • Ensure capacity decisions are deliberate and not reactive Qualifications • 7–10+ years of experience in workforce management, operations, or care delivery, • Demonstrated experience building and managing capacity models or staffing models in a service-based organization, • Experience managing distributed, field-based, or frontline teams, • Experience designing and implementing training programs or workforce development initiatives, • Strong analytical skills, including forecasting, workload modeling, and resource allocation, • Experience operating in environments with variable demand and operational complexity, • Ability to translate operational requirements into clear workforce expectations and training programs Preferred Qualifications • Experience working with Community Health Workers or community-based care models, • Familiarity with Medicaid populations and care coordination programs, • Experience in multi-state or geographically distributed organizations What you can expect from Zócalo Health • Equity compensation package, • Comprehensive benefits including medical, dental, and vision, • 401k, • Flexible PTO policy - take the time you need to recharge, • $1,000 home office stipend, • We provide the equipment needed for this role., • Opportunity for rapid career progression with plenty of room for personal growth. You must be authorized to work in the United States. Remote Work can be done from anywhere in the U.S. At Zócalo Health Inc., we see diversity and inclusion as a source of strength in transforming healthcare. We believe building trust and innovation are best achieved through diverse perspectives. To us, acceptance and respect are rooted in an understanding that people do not experience things in the same way, including our healthcare system. Individuals seeking employment at Zócalo Health are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Those seeking employment at Zócalo Health are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

Job Description*Please note that we do not accept unsolicited candidate introductions, referrals, or resumes from external recruiters or staffing agencies. Market Development Representative Location: Los Angeles County, with a focus on the Valley, West LA, Pasadena area, and surrounding communities About Frontline Wildfire DefenseFounded in 2017, Frontline developed the first fully integrated wildfire defense system to stop the leading cause of home loss in wildfires: ember-driven ignition. The system combines exterior sprinklers, full-coverage design, and connected software for remote monitoring and response, allowing homes to protect themselves long after families evacuate or infrastructure fails. Proven effective during the 2025 Los Angeles wildfires, 96% of homes with Frontline systems survived. That success has earned top industry recognition, including Frontline being recognized as one of TIME’s Best Inventions 2025 in the Green Tech category and receiving the PCBC Gold Nugget Award for “Most Innovative Housing Concept” and the Best of IBS Award for “Best Home Technology.” As wildfires grow hotter and more frequent, our vision is to give people the tools and strategies to live safely with fire. We’re building a mission-driven team creating real-world solutions in wildfire safety and climate tech. Background Check RequirementAs part of our hiring process, Frontline Wildfire Defense conducts comprehensive background checks for all new hires. These checks typically cover the past 7–10 years and may include employment and education verification. For roles that require work in the field, driving record verification is also required. Employment offers are contingent upon the successful completion of these background checks. About This OpportunityAs a Market Development Representative at Frontline Wildfire Defense, you will play a key role in expanding our presence across high-risk wildfire regions by leveraging permit data, engaging local jurisdictions and communities, and driving outbound awareness and lead generation. Reporting to the Chief Operating Officer, you’ll support our growth by identifying where wildfire-related construction or renovation activity is happening, using that information to target outreach, and generating interest among homeowners, HOAs, and community stakeholders. This is an outbound, relationship-driven role for someone who thrives in community engagement, understands how to interpret local permitting activity, and enjoys using data to drive proactive outreach, awareness, and lead generation efforts. Key Responsibilities Prospecting & Pipeline Generation • Research and identify high-potential development zones, building permit activity, AHJs (Authorities Having Jurisdiction), and communities where Frontline can expand., • Conduct targeted outreach (calls, emails, in-person visits, city meetings) to homeowners, HOAs, community leaders, and local stakeholders., • Use permit data to identify potential leads and apply insights to outbound engagement strategies., • Qualify and nurture leads by educating homeowners and community groups on wildfire protection solutions and Frontline’s system capabilities., • Support creation of educational materials and community resources that help drive awareness and engagement.Go-to-Market Execution, • Build relationships with local municipalities, community associations, and relevant stakeholders to increase awareness of Frontline’s technology., • Engage homeowners and builders based on permit trends, introducing solutions that align with property upgrades or wildfire safety needs., • Develop presentations and materials that explain system benefits, community impact, and wildfire safety value., • Support leadership by coordinating stakeholder meetings and introducing Frontline to decision-makers across key jurisdictions.Market Engagement & Relationship Building, • Represent Frontline at city council meetings, fire safety events, community workshops, and public outreach sessions to increase visibility., • Build credibility through data and community impact stories (e.g., 96% survival rate)., • Work closely with Events, Marketing, and Sales teams to ensure consistent messaging across community and municipal outreach.Systems & Reporting, • Maintain disciplined reporting and tracking within CRM tools such as Zoho, HubSpot, Salesforce, and LinkedIn Sales Navigator., • Track KPIs including outreach activity, meetings booked, lead conversion, and community engagement metrics., • 3–6 years of experience in business development, community engagement, market development, government relations, or related fields., • Strong understanding of municipal structures, local community dynamics, or working with AHJs., • Excellent presentation and communication skills — able to clearly explain technical products and community safety value., • Proven ability to build trust with homeowners, HOAs, and public-sector stakeholders., • Proficiency with CRM and outreach tools (Zoho, HubSpot, Salesforce, LinkedIn Sales Navigator, Apollo, etc.)., • Highly motivated self-starter who thrives in an evolving, fast-paced environment with limited structure.Nice-to-Have:, • Experience working with fire departments, building officials, HOAs, or community development agencies., • Background in solar, fire/life safety, building systems, sustainability, or construction., • Familiarity with permit trends, local market indicators, and community engagement workflows., • Competitive base salary: $65,000 to $80,000 + Performance Bonuses, • Company-provided cell phone and laptop, • Medical, Dental, Vision insurance, • Full Medical, Dental, and Vision coverage, • 401(k) retirement plan, • Flexible time off + 14 paid holidays (yes, your birthday is one of them!), • Work-from-home stipend to support your remote setup, • Join a high-performing, mission-driven team doing work that truly matters

Job Description Deputy Chief Program Officer, Housing Services Location: Los Angeles, San Francisco, San Diego or Sacramento Salary: $175,000 - $185,000 Organization Overview Founded in 2004, Brilliant Corners provides innovative housing and housing-related services to those transitioning from or at risk of homelessness or institutionalization. We develop, own, and manage multi-family supportive housing and licensed residential care homes. Additionally, we implement a broad array of scattered-site, one-on-one supportive housing, and clinical case management programs through partnerships with developmental services, homeless services, veteran services, and health care sectors. In short, we do good work. We have offices statewide with a staff of passionate people. While we are growing rapidly, we are also selective: We’re seeking inspired, talented people who want to be effecting profound change and who have fun doing it. Department Summary Brilliant Corners’ Housing Services Department is nationally recognized for its role in designing and operating supportive housing solutions that help individuals exit homelessness and avoid institutionalization. We serve individuals with complex needs, including those involved in healthcare, behavioral health, and criminal justice systems. Our work spans major regions across California, with teams operating in Los Angeles, San Diego, San Francisco, San Mateo, and Sacramento Counties. With more than 350 staff statewide, the department supports thousands of individuals each year in accessing and maintaining stable housing. The Housing Services Department is led by a team of Deputy Chief Program Officers (DCPOs), including a DCPO of Program Development and two DCPOs of Housing Services. Together, this leadership team ensures strong alignment between program design, policy, evaluation, and day-to-day operations across a complex and growing portfolio. Our core program areas include: Flex Pool Supportive Housing Our Flexible Housing Pool (Flex Pool) is a systems-level model that aligns and deploys housing resources across healthcare, homelessness, and behavioral health systems to rapidly connect individuals to permanent housing. Acting as a centralized intermediary, the Flex Pool braids funding streams, engages landlords, and coordinates services to create a scalable pathway into housing. By leveraging the private rental market and flexible funding, the model reduces time to housing, expands access, and improves long-term stability for individuals with complex needs. Intensive Case Management Services (ICMS) Our ICMS programs provide person-centered, housing-focused services to individuals with complex needs. These services are delivered across a range of settings and populations, always grounded in a Housing First approach. Managed Care and Behavioral Health Partnerships We partner with Managed Care Plans and County Behavioral Health Departments to deliver housing-based interventions that improve health outcomes and stability. This includes implementing CalAIM Housing supports, administering Transitional Rent, and supporting housing pathways tied to Proposition 1. These partnerships require strong coordination across healthcare, housing, and public systems, as well as the ability to manage complex funding streams and regulatory requirements. Position Summary Brilliant Corners is seeking an experienced and mission-driven Deputy Chief Program Officer (DCPO) of Housing Services to co-lead our statewide Housing Services Department. This role is one of two DCPOs of Housing Services, each responsible for overseeing a regional portfolio of programs across California. Regional assignments will be based on candidate location and experience, with current coverage spanning: • Northern California: San Francisco, San Mateo, Sacramento You will work closely with your counterpart DCPO of Housing Services and the DCPO of Program Development to ensure strong alignment between program design, policy, evaluation, and implementation. Together, this leadership team drives consistency, innovation, and impact across our statewide programs. Your portfolio will include oversight of core Housing Services programs, including: • Flex Pool Supportive Housing programs, • Intensive Case Management Services (ICMS) As a senior leader, you will serve as a key external partner to public systems and funders. You will work across healthcare, homelessness, and behavioral health systems—including Managed Care Plans, County agencies, and other partners—to implement and scale housing initiatives. This includes work tied to CalAIM, Transitional Rent, and Proposition 1, alongside other public and philanthropic funding streams that support housing access and stability. You will lead and support a team of regional Program Directors, working together to drive program performance, strengthen partnerships, and ensure financial sustainability. This role requires a leader who can balance strategy and execution—someone who can see the broader system while ensuring strong day-to-day operations. This role is critical to ensuring Brilliant Corners continues to scale its impact while maintaining high-quality, equitable service delivery across regions and systems. Requirements Responsibilities: Mindsets of an Ideal Candidate You’re a recognized leader. Your track record shows that you can manage a team effectively. You act with confidence and integrity with an eye towards solutions. You are energized as much by the success of your team as your own personal success. You bring your “A” game to work.You inspire a culture of excellence and take pride in doing “whatever it takes” for our clients, staff and partners. You see opportunities for improvement wherever you look, and know how to get buy-in from others to make it real. You see equity as “the” work. You understand that working on housing means working on racial equity. You know that the work happens at all levels—personal, programmatic, organizational, and system —and you’re committed to transformational change. You’re a system thinker who puts people at the center. You know how to take proven solutions to scale without feeling bureaucratic. You thrive in an entrepreneurial environment. You’re resourceful and at ease with ambiguity and rapid change. You possess a positive, can-do attitude, and are adept at identifying creative solutions that turn challenges into opportunities. You can handle many important responsibilities at once, and you’re rigorous about prioritization. You embody a collaborative spirit. You’re able to work collaboratively with our partner case management agencies, funders, housing partners, and tenants to develop an appropriate resolution that maintains the spirit of the Brilliant Corners model. Partners know that you are empathetic and fair in your decisions. Professional Experience • At least 10 years of experience in human services, housing, healthcare, nonprofit leadership, or public systems, • At least 8 years of experience building and managing teams, • Demonstrated leadership with increasing levels of responsibility over time, • Experience designing, implementing, or overseeing Housing First or supportive housing programs strongly preferred Knowledge, Skills and Ability • Deep commitment to Housing First and Brilliant Corners’ mission, • Strong understanding of housing, healthcare, and/or behavioral health systems, • Experience managing complex programs, contracts, and budgets, • Strong financial and operational acumen, • Ability to lead multiple large-scale initiatives simultaneously, • Strong communication and relationship-building skills, • Experience working across large geographies and diverse teams, • Ability to use data to inform decision-making and improve performance, • Comfort navigating complex funding streams and regulatory environments, • Proficiency in Microsoft Office; experience with Salesforce or similar systems a plus Physical Requirements Candidates should have physical mobility for tasks such as standing, bending, stooping, kneeling, crouching, reaching, twisting, and walking on uneven surfaces. They should be capable of performing stationary tasks like sitting for up to 6 to 8 hours a day. Additionally, candidates should be able to lift, carry, push, pull light to moderate weights up to 15 pounds safely. Requires mental acuity for analytical reasoning and document interpretation. Salary range for this position is $175,000 - $180,000 annually. This position is being offered at $175,000 - $185,000 annually. Brilliant Corners does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Benefits • Health Care Plan (Medical, Dental, & Vision), • Retirement Plan (With 5% Match), • Life Insurance (Basic, Voluntary and AD&D), • Paid Time Off (Vacation, Sick & Public Holidays), • Family Leave (Maternity, Paternity), • Short Term & Long-Term Disability, • Training & Development, • Wellness Resources, • Hybrid Work

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