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Position Title: Business Systems Administrator- VOIP Department: Corporate Systems / IT Support Reports To: Sr. Director, Corporate Systems FLSA Status: Hourly, Non – Exempt Location: US, Remote   Overview The Business Systems Administrator is responsible for the administration, support, and ongoing optimization of the company’s voice and communication systems. This role ensures reliable, secure, and scalable VoIP services while supporting broader business systems and integrations across the organization. This individual will work closely with IT, network engineering, and business teams to maintain high availability of communication platforms, improve user experience, and drive modernization of enterprise communication tools.   Key Responsibilities VoIP / Telephony Systems (Primary Focus) • Administer and support enterprise VoIP platforms (e.g., SIP, cloud PBX, softphones, call routing, contact center solutions), • Manage user provisioning, extensions, call flows, auto attendants, and hunt groups, • Monitor system performance, uptime, call quality, recordings, and reliability, • Troubleshoot voice quality issues (latency, jitter, packet loss) in collaboration with network teams, • Maintain and optimize call routing, IVR systems, and failover configurations, • Coordinate with telecom vendors and carriers for support, changes, and escalations, license renewals/upgrades, • Manage number provisioning, porting, and telecom inventory, • Integrating VoIP with CRM or support systems (Salesforce, Zendesk, etc.) Business Systems Administration • Support and maintain corporate SaaS applications and communication tools, • Assist in integrations between VoIP systems and other platforms (CRM, ticketing, collaboration tools), • Participate in system upgrades, rollouts, and migrations, • Maintain system documentation, SOPs, and user guides, • Assist with automation and process improvements across business systems   Operations & Support • Serve as a tier 2 escalation point for communication and telephony issues, • Analyze trends and recommend improvements to enhance reliability and user experience, • Participate in on-call or after-hours support as needed for critical systems   Security & Compliance • Ensure systems comply with internal security policies and regulatory requirements, • Support patching, access control, and system hardening efforts, • Assist with audit readiness and documentation for voice and communication systems   Skills & Abilities • Strong understanding of VoIP technologies (SIP, RTP, QoS, call routing), • Experience with cloud-based communication platforms (e.g., Teams Phone, RingCentral, Zoom Phone, etc.), • Strong scripting skills (PowerShell, Python, Bash), • Strong knowledge of Entra ID, Intune, Azure VDIs, M365, SSO/SAML, • Solid networking knowledge (DNS, DHCP, VLANs, firewalls, QoS), • Strong troubleshooting and analytical skills, • Ability to manage vendors and external service providers, • Strong communication skills with both technical and non-technical stakeholders, • Experience with system integrations and APIs is a plus   Education & Experience • Bachelor’s degree in Information Technology or related field (or equivalent experience), • 3–5+ years of experience in VoIP, telecom, or unified communications administration, • Experience supporting enterprise communication environments, • Relevant certifications (e.g., Microsoft Teams Voice, Cisco, or equivalent) are a plus   Desired Traits • Problem solver and proactive thinker, • Strong ownership and accountability, • Customer-focused mindset, • Adaptable and comfortable in a fast-changing environment, • Commitment to continuous learning and improvement Additional Requirements: • This position may periodically require work outside of standard business hours, including evenings and weekends, to support business needs., • Employment is contingent upon successful completion of background screening requirements., • One Inc may conduct periodic background checks at any time during employment, as permitted by applicable law and company policy. Physical Demands: The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Standard indoor office setting; exposure to computer screens. Physical: Requires repetitive motion. Substantial movements/motions of the wrists hands, and/or fingers. Sufficient mobility to work in an office setting; stand or sit for prolonged periods of time; operate office equipment including use of a computer keyboard, mouse, scanner and other tools as needed. Vision: See in the normal vision range with or without correction; vision sufficient to read computer screens and printed documents. Hearing: Ability to hear in the normal audio range with or without corrections. Company Profile: One Inc provides insurers with the capability to give their customers what they expect: choice, control, convenience, and continuity. That’s the strength derived from the Power of One™ - a cohesive and seamless experience for both inbound and outbound digital insurance payments. The One Inc Digital Payments Platform combines multi-channel digital communications with electronic payment processing and disbursement, creating a frictionless premiums and claims payments experience. As one of the fastest growing digital payments platforms in the insurance industry, One Inc manages billions of dollars per year in premiums and claims payments. Headquartered in Folsom, CA—One Inc offers a competitive salary, and benefits including medical, dental, and vision insurance, 401(k) plan, a commitment to a solid work/life balance, and a policy of promoting from within whenever possible. One Inc is an equal opportunity employer and complies with all EEOC legislation in each jurisdiction it operates in.

Job Description Regional Sales ManagerCalifornia (remote) Amwins Connect ("Connect") is conducting a candidate search looking for a Regional Sales Manager for California. Connect is now one of the largest group brokerage general agencies in the US with national distribution. By combining seven of our group benefits operating companies, we have created a business with over 100+ years of experience under the Amwins' brand, Connect houses a comprehensive collection of group benefits products available for national distribution. Products include large and small group medical for fully insured and self-funded, dental, vision, lifelong-term insurance plans, specialty and captive programs, and third-party administrative services. Please visit www.amwinsconnect.com Amwins is the largest wholesale brokerage and group insurance administrator in the US with annual placed premiums more than $44.5B. We are privately held with the employees owning the majority stake. We have over 63 operating companies across 5 divisions, over 175+ locations around the world, and 7.5k employees. Amwins has expertise across a diversified mix of property, casualty, and group benefits products, and offers value-added services to support these products, including product development, underwriting, premium and claims administration, and actuarial services. Please visit our website at www.amwins.com. Position Overview The Regional Sales Manager is a crucial member of the Amwins Connect high performing growth and revenue generating team. We are seeking a Regional Sales Manager to play a key role in developing, maintaining, and growing retail broker relationships. The role requires managing, negotiating, and advising brokers with a consultative approach. Position requires market-based knowledge to provide brokers with tailored employee benefit solutions, including fully insured and self-funded programs across all benefit lines. The duties include cultivating new broker partnerships by generating broker leads, qualifying prospects, and managing our portfolio of products and services. Responsibilities • Build productive, long-lasting relationships by identifying and evaluating broker needs through education, advising, and growing brokers' revenue with a consultative approach., • Work with brokers to develop insurance solutions that will meet their clients' needs., • Utilize various methods of communication as primary means of contacting and cultivating relationships to include in-person broker visits, presentations, in addition to phone and online communications., • Leverage company tools and technology (Salesforce, Employee Navigator, Ease, Benefix, Formfire) to enhance broker relationships and drive sales activities., • Create territory/account plans including opportunity development, competitive strategies, and targets., • Identify and create new opportunities and work with sales leaders and cross functional teams to continuously increase prospect funnel., • Understand technology solutions available in the employee benefit marketplace including Benefit Administration systems and underwriting tools., • Track and communicate market trends to/from the field including competitor data and develop effective counter strategies., • Work in a team environment that includes best-in-class back-office support and work to meet annual sales goals and company objectives., • Represent Amwins Connect by attending meetings, events, and training to maintain a competitive advantage., • Consult with brokers and carriers to provide underwriting information to the carrier., • Develop deep relations with Amwins Connect carrier partners. Qualifications, • Proven sales experience with group medical or ancillary insurance experience., • Track record of over-achieving goals., • Solutions-oriented mind-set., • Experience working with Salesforce.com or similar CRM, with strong knowledge of various sales techniques and pipeline management., • Current Life & Health insurance license., • Proficient in MS Office software, especially MS Outlook and Excel., • Effective communication, negotiation, and interpersonal skills., • Self-motivated and achievement driven., • Exemplary time management skills., • Firm grasp on ACA and local insurance markets., • Ability to travel for internal conferences and/or training. Core Competencies, • Expertise: Develops job knowledge and expertise through continual professional development. Uses technology and reporting to drive sales objectives., • Brand Ambassador: Represents the Amwins Connect brand during all customer and prospect interactions., • Educator: Educates customers on the product, service and solution strategy that will benefit them financially and professionally., • Strategic Focus: Monitors industry competitors, new products, and market conditions., • Team oriented/strong interpersonal skills. Comfortable working with dynamic and diverse customers, and able to handle personalities and situations with a positive can-do attitude. Equal Opportunity Policy: The acceptance of the requested information for consideration and referral of candidates will be without regard to a candidate's race, creed, color, age, gender, marital status, veteran status, national origin, sexual orientation/identification/expression, disability status, or weight and will be based solely on the candidate's qualifications for the position. We are an equal opportunity employer. Pursuant to California regulation, the compensation range for this position is as stated and includes eligibility for performance-based bonuses. California Pay Range $100,000—$115,000 USD

Job Description Healthcare Software Tester / QA Specialist (Healthcare Experience Preferred) Company: PillarThera Location: La Palma, California — Local candidates preferred within approximately 5 to 10 miles Work Arrangement: Part-Time / Contract; On-Site preferred Training: In-person in La Palma preferred (A) About PillarThera: PillarThera is an AI-powered home-based care platform designed to connect patients, independent healthcare providers, and healthcare agencies while simplifying care coordination & delivery, clinical documentation, scheduling, compliance, billing, and claims workflows. The platform supports healthcare professionals including: • Physical Therapists (PT), • Physical Therapist Assistants (PTA), • Occupational Therapists (OT), • Occupational Therapy Assistants (OTA), • Speech Therapists / Speech-Language Pathologists (ST/SLP), • Registered Nurses (RN), • Licensed Vocational Nurses / Licensed Practical Nurses (LVN/LPN), • Nurse Practitioners (NP), • Certified Nursing Assistants (CNA), • Caregivers We are looking for a hands-on Healthcare Software Tester / QA Specialist who can test PillarThera (Website, Android, and iOS) from the perspective of real healthcare users. (B) Who We Are Looking For: We strongly prefer candidates who have worked in the healthcare industry and have hands-on experience using healthcare software. Note: You do not need to be a software developer or professional QA engineer. Ideal candidates may have experience as a healthcare provider, medical biller, healthcare administrator, agency staff member, clinical coordinator, intake specialist, authorization specialist, or similar healthcare professional. Experience using healthcare software for any of the following is especially valuable: • Patient intake and registration, • Healthcare provider or agency account registration and administration, • Electronic medical records or healthcare management systems, • Scheduling and patient visits, • Clinical documentation - AI automation and manual review, • Plan of Care (POC) workflow - preparation, submission, certification, tracking, approval/rejection., • Insurance eligibility or benefits verification, • Prior authorization, • Medical billing and claims submission, • Claims status and payment tracking, • Provider credentialing, • Electronic signatures and healthcare documents, • Home health, therapy, skilled nursing, or caregiving workflows (C) What You Will Test: You will test PillarThera from different user roles and follow realistic healthcare workflows through the system. Depending on the testing assignment, this may include: (C1) Patient Portal Testing patient registration, profile setup, insurance information, service requests, provider search and matching, scheduling, documents, payments, messaging, and other patient functions. (C2) Provider Portal Testing provider registration, professional credentials, license and NPI information, patient/case workflows, scheduling, clinical documentation, visit-related functions, billing, claims, payments, and other provider functions. (C3) Agency Portal Testing agency registration and setup, administrators, provider/workforce management, patient management, credentialing, case assignments, documentation, claims, billing, compliance, and agency workflows. (D) Key Responsibilities: You will: • Follow provided test scenarios and test PillarThera functions step by step., • Test the system from different user roles., • Create realistic test accounts and test data when instructed., • Verify whether each function works as expected., • Identify bugs, confusing workflows, missing information, incorrect calculations, or unexpected system behavior., • Evaluate whether workflows make sense from a healthcare user's perspective., • Test on common web browsers and devices when requested., • Re-test functions after developers make corrections., • Clearly identify whether an issue has been fixed or still exists., • Provide practical feedback on usability and healthcare workflow., • Participate in training and testing meetings in person or through Google Meet. (E) Test Reporting: Candidates should be comfortable preparing short, clear test reports. You do not need to write lengthy technical reports. For each issue, you should be able to document: • User Role being tested, • Function / Page being tested, • Test steps, • Expected result, • Actual result, • Pass / Fail, • Description of the problem, • Screenshot or screen recording showing the issue, • Recommended correction or expected behavior, when applicable, • Re-test result after the issue is corrected You should be comfortable using Word files on Google Drive, screenshot and screen-recording tools and sharing the results with our development team. (F) Required Qualifications: • Hands-on experience using computers, websites, and healthcare software applications., • Comfortable learning and testing a new web-based healthcare platform., • Able to follow workflows and written testing instructions and results carefully., • Detail-oriented and able to recognize when software behavior does not match the expected workflow., • Able to clearly describe software problems in writing., • Able to capture and share screenshots and/or short screen recordings., • Able to organize testing results by function and user role., • Good written and verbal communication skills., • Comfortable communicating with the PillarThera product and development teams. (G) Healthcare Experience — Strongly Preferred We strongly prefer candidates with experience in one or more of the following areas: • Physical therapy, occupational therapy, or speech therapy, • Skilled nursing, • Home health, • Home care/caregiving, • Medical billing and claims, • Insurance authorization, • Healthcare administration, • Patient intake and scheduling, • Provider credentialing, • Clinical documentation Licensed or experienced healthcare professionals—including PT, PTA, OT, OTA, ST/SLP, RN, LVN/LPN, NP, CNA, and caregivers—are encouraged to apply. Healthcare administrative professionals with strong hands-on software experience are also encouraged to apply. (H) Preferred Qualifications: Experience with one or more of the following is a plus: • EHR/EMR software, • Home health or home care software, • Practice management software, • Medical billing or claims software, • Insurance eligibility and prior authorization systems, • Electronic Visit Verification (EVV), • Clinical documentation software, • Provider credentialing systems, • CMS-1500 or electronic healthcare claims, • Healthcare scheduling systems, • Bug/issue tracking software Formal software QA certification is not required. (I) Location Preference: We prefer candidates located in La Palma, California, or within approximately a 5 to 10-mile radius, because some initial training, workflow reviews, and testing sessions may be conducted in person. Qualified candidates outside the area may also be considered. Training and testing meetings can be conducted through Google Meet when appropriate. (J) What Makes Someone Successful in This Role: The ideal candidate is someone who can look at PillarThera and think: “If I were actually using this system to manage a patient, document a visit, obtain authorization, submit a Plan of Care, create a claim, or manage a healthcare provider, would this workflow make sense and work correctly?” We value practical healthcare experience and attention to detail as much as traditional software testing experience. (K) How to Apply: Please submit your resume along with a brief description of: • Your healthcare experience or healthcare-related role., • Healthcare software you have used and what you used it for., • Your experience with medical billing, insurance authorization, Plan of Care, clinical documentation, scheduling, or healthcare administration, if applicable., • Your experience testing websites or software, if any., • Your general availability for part-time or project-based testing., • Your current employment status — Please indicate whether you are currently working full-time, part-time, as a freelancer, or as an independent contractor. If currently employed or contracted, please provide the company/organization name and your role., • Your interest in future opportunities with PillarThera — After gaining hands-on experience with PillarThera through the software testing process, would you be interested in being considered for a part-time or full-time position with PillarThera before or after our official launch? PillarThera — Your Pillar for Care and Recovery.

Job Description Position Summary The Employee Benefits Member Services Specialist serves as the primary day-to-day point of contact for approximately 650 employees/members and their dependents participating in the IAFF Local 935 Health & Welfare Trust. This position is responsible for answering member calls and emails, assisting with benefit and claim questions, processing enrollment and eligibility changes, maintaining accurate information within the online benefits administration platform, and supporting new hire and annual Open Enrollment activities. The ideal candidate has hands-on employee benefits experience, strong customer service and problem-solving skills, and enjoys helping members understand and navigate their benefits. Essential Duties & Responsibilities Member Service & Benefits Support · Serve as the primary point of contact for IAFF Local 935 members and dependents. · Answer incoming phone calls, emails, and member service requests. · Respond to questions regarding medical, dental, vision, life insurance, disability, and other Trust benefits. · Educate members regarding plan benefits, eligibility requirements, coverage provisions, enrollment procedures, and available resources. · Assist members with locating providers and understanding benefit coverage. · Maintain detailed documentation of member questions, issues, and resolutions. · Identify issues requiring escalation and coordinate with senior Client Services staff as appropriate. Claims Assistance & Carrier Coordination · Assist members with medical, dental, pharmacy, and other benefit claim questions. · Research claim denials, billing problems, eligibility issues, and coverage discrepancies. · Review Explanation of Benefits (EOBs) and carrier correspondence with members. · Contact insurance carriers, TPAs, provider offices, pharmacies, and other vendors to help resolve member issues. · Assist members with prior authorization, referral, and appeal processes when appropriate. · Track escalated claims and member issues through resolution and provide members with status updates. Eligibility & Enrollment Administration · Process new hire enrollments, qualifying life events, terminations, dependent additions/removals, and other eligibility changes. · Verify required supporting documentation, including marriage certificates, birth certificates, and other dependent eligibility documentation. · Ensure enrollment changes are processed accurately and within applicable deadlines. · Coordinate eligibility corrections and enrollment discrepancies with carriers and vendors. · Assist with eligibility audits and reconciliation activities. Benefits Administration Platform Management · Maintain accurate and current member and dependent information within the online benefits administration platform. · Process and update enrollment and eligibility changes promptly. · Regularly review the system for incomplete enrollments, missing information, and data discrepancies. · Maintain benefit plan information, enrollment materials, documents, links, and other member-facing information within the platform. · Coordinate system corrections and updates with internal staff and the benefits administration vendor. · Assist with testing system changes and annual Open Enrollment configurations. · Help ensure that the online benefits platform remains an accurate and reliable resource for IAFF Local 935 members. New Hire & Open Enrollment Support · Conduct and/or assist with new hire benefit orientation meetings throughout the year. · Explain available benefits, enrollment procedures, deadlines, and required documentation to new employees. · Assist new hires with completing benefit enrollment. · Participate in in-person and virtual annual Open Enrollment meetings. · Assist with preparation of Open Enrollment presentations, enrollment materials, member communications, and educational resources. · Respond to member questions throughout Open Enrollment. · Follow up with members regarding incomplete enrollments, missing dependent information, documentation, and other outstanding requirements. · Assist with post-enrollment audits and cleanup. Compliance & Documentation · Maintain confidentiality of member information and protected health information in accordance with HIPAA requirements. · Follow Trust eligibility requirements, plan documents, policies, and established administrative procedures. · Maintain organized electronic documentation of member service and enrollment activities. · Assist with preparation of eligibility, enrollment, and member service reports. Administrative & Client Service Support · Maintain member service and issue-tracking records. · Identify recurring member issues or carrier problems and bring them to the attention of senior Client Services staff. · Assist with special projects and member communication initiatives. · Provide additional support to the Client Services team during high-volume periods and annual Open Enrollment. Qualifications Required · Minimum 2 years of hands-on employee benefits, health insurance, claims, eligibility, enrollment, or member service experience. · Experience working for an insurance carrier, employee benefits brokerage, third-party administrator (TPA), benefits administration company, Trust, or similar organization. · Working knowledge of medical, dental, vision, life, and disability benefits. · Experience assisting members or employees with benefit and/or claim questions. · Experience working with employee benefit enrollment or administration systems. · Strong customer service and problem-solving skills. · Excellent verbal and written communication skills. · Strong attention to detail and ability to maintain accurate records. · Ability to manage multiple member issues and priorities in a fast-paced environment. · Proficiency with Microsoft Office, including Outlook, Word, and Excel. · Active California Life & Health Insurance License or ability to obtain the license within 90 days of hire. Preferred · 3+ years of employee benefits administration, carrier, claims, or member service experience. · Experience working with labor trusts, unions, public safety organizations, or employee benefit plans. · Experience with Selerix or another benefits administration platform. · Experience researching and resolving medical and dental claims. · Knowledge of HIPAA, COBRA, Section 125, eligibility, and employee benefit administration. · Bilingual English/Spanish is a plus. What Success Looks Like The Employee Benefits Member Services Specialist becomes the person IAFF Local 935 members know they can contact when they have a benefit question or need help. Member calls and emails are answered promptly, enrollment and eligibility records remain accurate, claims and service issues are followed through to resolution, the online benefits platform stays current, and new hire and Open Enrollment activities run smoothly. This position works closely with senior Client Services staff, insurance carriers, vendors, and the IAFF Local 935 Health & Welfare Trust to provide members with responsive and reliable benefit support. \nCompany Description Brown Insurance Services prides itself on a rich history and a seasoned team with over three (3) decades of expertise. Our focus on a human-centered approach, personalized service and the invaluable human touch sets our organization apart in an age increasingly dominated by technology, 800 numbers and automated answering systems. We provide comprehensive services dedicated to ensuring members receive live interaction and one on one attention. Our team stands out for its ability to craft tailored benefits programs that align with each client's unique needs and cultural dynamics. Our approach is founded on meticulous planning and a strategic framework honed through years of experience, ensuring that clients derive maximum value from their healthcare investments through cost-effective services. Brown Insurance Services prides itself on a rich history and a seasoned team with over three (3) decades of expertise. Our focus on a human-centered approach, personalized service and the invaluable human touch sets our organization apart in an age increasingly dominated by technology, 800 numbers and automated answering systems. We provide comprehensive services dedicated to ensuring members receive live interaction and one on one attention.\r\n\r\nOur team stands out for its ability to craft tailored benefits programs that align with each client's unique needs and cultural dynamics. Our approach is founded on meticulous planning and a strategic framework honed through years of experience, ensuring that clients derive maximum value from their healthcare investments through cost-effective services.

Job Description Job Title • 3rd Party Property Claims Adjuster/Examiner Location • 222 S Harbor Blvd, #720, Anaheim, CA 92805 Salary • $65,000 - $100,000/year Position Type • Full-time, • Non-exempt (Hourly) or Exempt (Salaried), • Monday – Friday, • 8:30 am – 5:30 pm, • Hybrid after 90 days – 3 days in office/2 days remote Reports to • Senior Claims ManagerPosition Overview: DB Insurance is seeking an experienced and detail-oriented 3rd Party Claims Adjuster/Examiner especially with claims involving bodily injury and litigation, to join our team. In this role, you will handle claims involving third-party liability, specifically in commercial trucking and business policies, working to resolve them efficiently while ensuring fair settlements. The ideal candidate has a strong background in investigating, evaluating, and negotiating claims, with the ability to manage multiple cases simultaneously. Key Responsibilities: • Investigate, evaluate, and resolve third-party claims including bodily injury, property damage, and liability claims including ones in litigation for commercial trucking and business policies, • Gather and review all relevant documentation including statements, police reports, medical reports, and legal documents, • Handle claims in-house and oversee claims managed by TPA (Third-Party Administrator), • Conduct interviews with claimants, witnesses, and other involved parties, • Determine coverage, injury evaluation, liability, and the appropriate settlement amount, ensuring claims are processed in accordance with policy terms and regulatory guidelines, • Communicate with claimants, attorneys, and other third parties to resolve claims promptly and fairly, • Prepare detailed reports outlining claim statuses, investigation results, and settlement recommendations, • Negotiate settlements in line with company policies and best practices, • Maintain accurate and detailed claim records in the claims management system, • Stay updated on state laws, industry trends, and changes in insurance regulations, • Collaborate with legal teams and other departments when necessary, • Attend mediations or trials as neededQualifications:, • Minimum 3 years of experience as a 3rd Party Claims Adjuster, with experience handling bodily injury and property damage claims, • Strong knowledge of insurance policies, coverage, and third-party liability claims processes, • Excellent negotiation, investigation, and problem-solving skills, • Strong communication skills, both verbal and written, with the ability to explain complex claims clearly, • Ability to manage a high volume of claims and prioritize tasks effectively, • Proficiency MS Office/Google Workspace applications, • Familiarity with state-specific insurance regulations and legal processes, • Experience in handling complex or high-value claims, • Bachelor’s degree in a related field or equivalent work experience preferred, • Experience working with attorneys, mediators, or in a litigation environment, • Ability to work independently and as part of a team Benefits • Medical (PPO), dental (PPO), vision (PPO), and life insurance covered 100% by the company and 50% for dependents, • Paid time off and sick leave, • 13 annual paid holidays, • 401(k) plan with up to 4% company match, • Flexible Spending Account (FSA) & Dependent Care FSA, • Quarterly Fringe Benefit reimbursements, • Job-related training reimbursement, • Casual dress code About Us At DB Insurance USA, we carry forward a legacy of excellence that began in South Korea in 1962 and expanded to the U.S. in 1984. Backed by the financial strength of a global powerhouse (AM Best Rating: A+, S&P Rating: A+), we combine world-class resources with the agility of a close-knit team. With offices in California, Hawaii, New York, and Guam, we provide innovative insurance solutions tailored to protect your property, business, and livelihood. We are committed to fostering a culture of inclusion and innovation, ensuring exceptional service and peace of mind for every policyholder. Powered by JazzHR enHrRKh1iy

Job Description Under general direction of Workers' Compensation Manager, ensures timely processing of workers' compensation claims and evaluates accident reports to determine accuracy and completeness to include handling all day to day functions of the workers' compensation department. ESSENTIAL FUNCTIONS: Evaluates accident reports for completeness of reports to ensure the proper paperwork and information has been reported from the 5 hospitals. If the proper paperwork is not complete, follow up is completed to ensure correct paperwork. Handles day to day duties of workers' compensation program which include multiple tasks and requirements from Workers' Compensation Manager. Duties to include Reporting Injuries and referrals to our hospital for treatment. Evaluates claims and recommends necessary services to include Nurse Case Management, Investigation, Modified Duty, and any other services that may be needed on the file to ensure proper handling. Ensures TPA has all necessary documents to process and adjust claims for KPC Healthcare. If TPA needs any other information or documentation the follow up is completed by the Work Comp Specialist. Communicates with TPA on the handling and adjusting of the workers' compensation claims as needed and responds to requests from TPA regarding information needed for adjusting the claims. Determines what information or additional documentation is needed when requested by the TPA, and obtains the necessary information/documentation. Determines and recommends what type of Investigation Services are needed on a case. Once approved they make the referral to the TPA, within the guidelines of the approved services. If statements are needed, they determine whose statement needs to be taken and facilitates the times and dates with the TPA and Investigation Company. Reviews documentation and or medical reports/status to determine whether temporary total disability benefits should be paid, stopped or continued and communicates findings with TPA. Advises and/or assists departments in conducting investigation of accident reports, including interviewing of witnesses and procurement of relevant documentation. Reviews accident reports to identify patterns of injury and to determine whether unsafe conditions contributed to the accident; advises departments of trends in injuries and proper safety procedures that may result in reduction of injuries; provides department with information that will aid in reducing accidents and improve safety. Documents telephone conversations, witness statements, medical reports and accident investigation results. Attends seminars, conducts research, and maintains liaison with multiple Hospital Departments along with daily communication with the TPA’s handling adjusters. Assists and preforms reporting of workers’ compensation claims utilizing available computer programs, as needed. Reviews, evaluates, interprets and applies existing laws pertaining to workers’ compensation, ensuring compliance with legal requirements, company policies, procedures, and union contracts. Evaluates and assists Workers' Compensation Manager regarding performance of third party claims administrators, legal counsel, medical providers, and other business partners, with an emphasis on team development. Advises employees regarding workers’ compensation matters when needed and or requested. Attends TPA quarterly claims reviews with Workers’ Compensation Manager and all other workers' compensation meetings and or discussions. Evaluates potential modified duty candidates at all 5 hospitals and coordinates with the hospital’s HR Department and employees Department Manager to see if the imposed work restrictions are being accommodated. If accommodated they arrange the signing of the Modified Duty Program document with all parties. Updates the TD and Modified Duty logs to ensure accurate tracking of these programs. Determines and Recommends if an injured employee is a candidate for our offsite Modified Duty Program. If they are determined to be a viable candidate, they will notify the injured employee and advise the TPA to make the referral and will monitor the program on a monthly basis. Reviews and updates return-to-work medical policies/procedures and ensures compliance with KPC Healthcare Inc. LOA Program and works with LOA Specialist when needed on the Interactive Process Requirements: Requires knowledge, skills, and mental development equivalent to the completion of four (4) years of college or any equivalent combination of training and experience. Minimum of 3 years of workers' compensation experience in handling, adjusting, evaluating or maintaining files for an employer, insurance company or TPA. Effective interpersonal, analytical and negotiation abilities required. Ability to provide information in a clear, concise manner with an appropriate level of detail. Demonstrated ability to build and maintain effective relationships. Requires the drive to continue their education by attending seminars and formal workers’ compensation classes in order to achieve the designations of Workers’ Compensation Claims Administrator (WCCA) and Worker’s Compensation Claims Professional (WCCP). Benefits: • Medical, dental and vision coverage is provided for all full time and part time employees*, • Medical is 100% employer paid including dependents*, • Basic Life and AD&D, • 401k plan with company match, • Generous PTO plan*, • Pet Insurance Discount Program*, • Employee Discount Program* *per diem staff ineligible

Carl Warren & Company is a leading nationwide Third-Party Administrator (TPA) founded in 1944. Carl Warren has been a trusted partner specializing in property and casualty claims management, subrogation recovery, and litigation management for private and public sectors, insurance companies, and captives. Our clients count on us to care for their needs when the unexpected happens. Our culture is derived from the people that create it. We are not different in what we do. We are different in how we do it. Our culture helps us collaborate, unite, and create a diverse workforce. Our people are at the core of our purpose, vision, mission, and values. We offer competitive compensation and a comprehensive benefits package: • 401k + employee match, • Medical, dental, vision, life, and disability insurance, • Paid Time Off (PTO), • Paid Holidays, • Paid Sick leave, • Professional development programs, • Work-life quality and flexibility Accountabilities: • Communication with client's employees, point of contact and file handling to the conclusion of assignments., • Execute on client/Carl Warren strategies to achieve claims quality, customer service, and operational objectives., • Work effectively with partners/subcontractors to achieve satisfactory results on both the expense and indemnity costs. Requirements: • 3+ years of handling litigated auto and/or general liability property damage and bodily injury claims, • Field investigation experience preferred, • Public entity experience is a plus, • College degree is preferred and a designation (e.g. AIC, AIM, ARM, CPCU) and/or insurance related courses are a plus, • Experience working in claims management systems and strong knowledge of Microsoft applications (Outlook, Word, Excel, and PowerPoint)

The Warranty Administrator is responsible for processing, submitting, and tracking manufacturer warranty claims to ensure timely reimbursement from Ford Motor Company.

Location: Huntington Beach, CA Schedule: MondayFriday | Fully In-Office Compensation: $24$25/hour About Opportunity We are conducting a confidential search for a Workers' Compensation Claims Representative to join a growing insurance organization. This is an excellent opportunity for someone with at least one year of claims-related experience who understands workers' compensation terminology and the fundamentals of the claims process. The ideal candidate does not need to be a fully trained claims adjuster. The organization is prepared to provide training on its specific claim-management processes. What they are looking for is someone who already understands the language, terminology, documentation, and day-to-day environment of claims and is ready to build upon that foundation. Key Responsibilities • Assist with the administration and management of workers' compensation claims, • Review and maintain accurate claim documentation and records, • Communicate with injured employees, employers, medical providers, adjusters, and other involved parties, • Monitor claim activity, medical documentation, appointments, and required follow-up, • Assist with gathering and reviewing information related to claims, • Maintain timely and detailed claim notes and records, • Track claim status and follow up on outstanding information or documentation, • Support the claims team with day-to-day claim administration and processing, • Ensure information is handled accurately, professionally, and confidentially, • Learn and apply the organization's specific claims-management procedures and processes Qualifications • Minimum 1 year of claims-related experience, • Exposure to workers' compensation is strongly preferred, • Strong understanding of common insurance and claims terminology, • Excellent organizational and documentation skills, • Strong attention to detail and accuracy, • Professional written and verbal communication skills, • Ability to manage multiple files, priorities, and deadlines, • Comfortable working in a fast-paced, team-oriented environment, • Strong computer skills and ability to learn new systems, • Willingness to learn and grow within the workers' compensation claims function Backgrounds That May Be a Great Fit Candidates with experience as: • Workers' Compensation Claims Coordinator, • Claims Coordinator, • Claims Technician, • Medical Only Claims Representative, • Medical Only Claims Specialist, • Injury Coordinator, • Claims Assistant, • Claims Associate, • Claims Administrator, • Workers' Compensation Assistant, • TPA Claims Support Professional What Makes This Opportunity Different You don't need to know everything about managing a workers' compensation claim on day one. The organization is willing to teach and train the right person on its specific claims process. The key is having an existing foundation in claims and being comfortable with the terminology and environment. If you understand the difference between a medical-only claim and a lost-time claim, know what an injured worker, adjuster, FROI, medical documentation, return-to-work restrictions, and claim file are you're already speaking the language they're looking for. To be considered, please submit a resume to: Jennifer.Thompson@gogpac.com Jennifer Thompson Senior Director gpac

3rd Party Property Claims Adjuster/Examiner 222 S Harbor Blvd, #720, Anaheim, CA 92805 $65,000 - $100,000/year Full-time Non-exempt (Hourly) or Exempt (Salaried) Monday Friday 8:30 am 5:30 pm Hybrid after 90 days 3 days in office/2 days remote Senior Claims Manager DB Insurance is seeking an experienced and detail-oriented 3rd Party Claims Adjuster/Examiner especially with claims involving bodily injury and litigation, to join our team. In this role, you will handle claims involving third-party liability, specifically in commercial trucking and business policies, working to resolve them efficiently while ensuring fair settlements. The ideal candidate has a strong background in investigating, evaluating, and negotiating claims, with the ability to manage multiple cases simultaneously. Investigate, evaluate, and resolve third-party claims including bodily injury, property damage, and liability claims including ones in litigation for commercial trucking and business policies Gather and review all relevant documentation including statements, police reports, medical reports, and legal documents Handle claims in-house and oversee claims managed by TPA (Third-Party Administrator) Conduct interviews with claimants, witnesses, and other involved parties Determine coverage, injury evaluation, liability, and the appropriate settlement amount, ensuring claims are processed in accordance with policy terms and regulatory guidelines Communicate with claimants, attorneys, and other third parties to resolve claims promptly and fairly Prepare detailed reports outlining claim statuses, investigation results, and settlement recommendations Negotiate settlements in line with company policies and best practices Maintain accurate and detailed claim records in the claims management system Stay updated on state laws, industry trends, and changes in insurance regulations Collaborate with legal teams and other departments when necessary Attend mediations or trials as needed Minimum 3 years of experience as a 3rd Party Claims Adjuster, with experience handling bodily injury and property damage claims Strong knowledge of insurance policies, coverage, and third-party liability claims processes Excellent negotiation, investigation, and problem-solving skills Strong communication skills, both verbal and written, with the ability to explain complex claims clearly Ability to manage a high volume of claims and prioritize tasks effectively Proficiency MS Office/Google Workspace applications Familiarity with state-specific insurance regulations and legal processes Experience in handling complex or high-value claims Bachelor's degree in a related field or equivalent work experience preferred Experience working with attorneys, mediators, or in a litigation environment Ability to work independently and as part of a team Medical (PPO), dental (PPO), vision (PPO), and life insurance covered 100% by the company and 50% for dependents Paid time off and sick leave 13 annual paid holidays 401(k) plan with up to 4% company match Flexible Spending Account (FSA) & Dependent Care FSA Quarterly Fringe Benefit reimbursements Job-related training reimbursement Casual dress code At DB Insurance USA, we carry forward a legacy of excellence that began in South Korea in 1962 and expanded to the U.S. in 1984. Backed by the financial strength of a global powerhouse (AM Best Rating: A+, S&P Rating: A+), we combine world-class resources with the agility of a close-knit team. With offices in California, Hawaii, New York, and Guam, we provide innovative insurance solutions tailored to protect your property, business, and livelihood. We are committed to fostering a culture of inclusion and innovation, ensuring exceptional service and peace of mind for every policyholder.

Healthcare experience preferred, supporting skilled nursing facilities Position Summary: The AR Resource is responsible for training the Office Manager and Assistant Office Manager in their roles in order to maintain accurate billing and collection of all receivables, including Private, Medi-Cal, Medicare, Hospice, VA and Managed Care. This position trains on all aspects of billing, eligibility, claims, banking, accounting and EHR software. Reporting: This position reports to the VP of Revenue Cycle Management FLSA Status: Exempt Essential Job Functions: • Provides ongoing support and training to the Office Manager and Assistant Office Manager in the areas of accounts receivable to include but not limited to:, • Posting and reconciling census, • Posting and reconciling deposits, • Billing and collection process of all payers, • Month end closing process to include posting ancillary charges, • Resident trust account processes to include petty cash and reconciliation process, • All functions as outlined on AR calendar, • Provides ongoing support and training on all aspects of billing, claims, banking, accounting and EHR software, • Provides ongoing support and training on eligibility and authorization process for all payer types, such as Medi-Cal, Medicare, Managed Care, etc., • Provides direction on the follow-up process for all payers, including claim correction and appeals, • Provides direction on the collection process for private accounts, including small claims court, collection agencies and attorney referrals, • Ensure accurate and timely submission of refunds and write offs, • Assists facility with implementing and improving systems such as insurance verification, authorization/level confirmation, triple check, etc., • Conducts monthly and quarterly audits to include but not limited to:, • Private and share of cost account review, • 120+ account review, • A-Z aging review, • Review of accurate and timely claim submission, • Resident trust, • Completes month end close process for each facility to ensure accurate revenue, • Develops Office Manager supervisory skills and assists them with performance and development of Assistant Office Manager, • Informs Administrator of observations and findings during facility visit, • Assists facility in the development and achievement of goals, • Assists in the recruitment and selection for Office Manager and Assistant Office Manager positions, • Collaborates with facility Administrator regarding the hiring, performance management, and termination of Business Office personnel, • Joins weekly region bad debt call and performs any necessary follow up with facilities on accounts, • Able to travel locally and out of area as needed to support and consult with facilities, including overnight travel, • Follows all HIPAA regulations, • Must be capable of maintaining a regular attendance, • Performs other related duties as required and assigned Requirements: • Demonstrates knowledge of, and respect for, the rights, dignity and individuality of each resident in all interactions, • Demonstrates honesty and integrity at all times, • Able to understand and follow written and/or verbal directions, • Able to communicate adequately in oral and/or written communication, • Demonstrates ability to prioritize tasks and responsibilities and complete duties and projects as assigned, • Ability to follow through and complete tasks with minimum supervision, • Demonstrates ability in maintaining confidentiality of resident and facility/company information, • Able to respond to change productively, • Possesses strong knowledge of state and federal regulations, • Ability to follow appropriate safety guidelines, • Must meet all local health regulations and pass pre-employment physical exam, which may include drug screening, criminal background investigation and reference inquiry, • Able to carry out the essential functions of this job (with or without reasonable accommodation) without posing specific, current risk of substantial harm to health and safety of self and others Qualifications: Education: • High School graduate or equivalent required; college degree preferred Work Experience: • 3-5 years' experience as an Accounts Receivable Resource preferred, • Experience in the SNF industry preferred, • Possesses knowledge and experience in Medicare, Medi-Cal, Managed Care billing and Private collections, • Possesses excellent computer skills, use of computer applications and MS Office Physical Requirements: Travel to and from facilities- supporting areas in the Orange and Los Angeles County.

Graduation from college or the equivalent and a minimum of five years' recent experience with a demonstrated increasing responsibility in the administration of California workers' compensation claims. Evidence of successful completion of the state examination for Administrator, Self-Insurance Workers' Compensation claims. Complete an online EDJoin application and attach all required documents. Incomplete applications will not be considered for an interview. In addition, applicants are required by law to complete the Mandatory Employment Disclosure by listing all previous Local Education Agency (LEA) employment, including school districts, county offices of education, charter schools, and state special schools. Attach the following documents listed below: - Resume - Proof of graduation from college (Attach copy of degree or transcripts with degree posted) THE DOCUMENTS SPECIFIED ABOVE MUST BE ATTACHED IN ORDER FOR YOUR APPLICATION TO BE CONSIDERED FOR EMPLOYMENT. APPLICATIONS MISSING ATTACHMENTS WILL BE CONSIDERED INCOMPLETE AND THEREFORE WILL NOT BE CONSIDERED FOR AN INTERVIEW. This position requires a valid Degree or valid equivalency established by an accredited institution/agency within the United States. Applications that do not include a valid degree/HS Diploma will not be considered. If you would like to receive credit for a foreign degree, you may submit your foreign degree to an approved education evaluation service. Any cost of evaluation is the candidate's responsibility. For your convenience, you may visit our website at www.sausd.us under the Human Resources link for a list of approved education evaluation services. The District provides this list only as information to prospective job candidates and makes no endorsement on any of the companies listed.

Job Description Location: Cerritos, CA| Job Type: Full Time |Pay: $27/hr+ | Schedule: Monday - Friday 7:00 a.m. - 4:00 p.m. The Warranty Administrator is responsible for processing, submitting, and tracking manufacturer warranty claims to ensure timely reimbursement from Ford Motor Company. This role works closely with the service department to ensure all warranty repairs meet manufacturer guidelines and compliance standards. What You'll Do: • Review repair orders to verify warranty coverage and eligibility, • Ensure all documentation meets Ford warranty policies and procedures, • Monitor claim status and follow up on outstanding or rejected claims, • Resolve claim discrepancies and resubmit as needed, • Communicate with service advisors and technicians to gather required information, • Maintain organized records of all warranty submissions and approvals, • Stay up to date with Ford warranty bulletins, recalls, and policy changes, • Assist with warranty audits and ensure compliance with dealership and manufacturer standards, • Reconcile warranty receivables and report on claim activity What You'll Need: • Knowledge of Ford warranty policies and procedures, • Experience handling audits and compliance reviews, • Strong communication and problem-solving skills, • Ability to prioritize multiple tasks and meet deadlines Benefits & Employee Perks Medical, Dental, Vision, and Complimentary Life Insurance 401k Matching and FSA Tuition Reimbursement Paid Time Off (accrues) Supplemental Insurance (Hospital, Accident, Critical Illness) Discounts on Vehicles, Services, and Parts

Job Description Workers' Compensation Claims Supervisor - Lead a Dynamic Team in Orange, CA We're seeking an experienced and motivated Workers' Compensation Claims Supervisor to join our team in Orange, CA. As a Supervisor, you'll lead a team of 8, including 6 Claims Adjusters and 2 Claims Assistants, providing guidance, mentorship, and performance feedback to ensure exceptional claim handling and adherence to company standards and regulations. Our Mission: To be the leading third party administrator offering professional and technological resources through pro-active and aggressive claims and managed care solutions in support of our clients’ objectives. Innovative processes and state-of-the-art technology support our people. Competent and experienced individuals provide the human element needed to deliver good service and drives good outcomes. Our Goal: To be recognized as the most trusted and innovative partner in providing Claims and Managed Care solutions that are tailored to the specific needs of our clients. Your Impact: • Provide ongoing coaching, counseling, and feedback to team members to enhance skills and performance, • Ensure all claims are handled in accordance with relevant statutes and company guidelines, • Address personnel issues promptly and decisively, keeping management informed of corrective action, • Foster a collaborative and productive team environment focused on excellence in claim resolution Our Offer: • Competitive salary and benefits package, including medical, dental, vision, and 401(k), • Opportunity for professional growth and advancement in a dynamic organization, • Collaborative work environment with a team dedicated to workers' compensation excellence Interested? Get in Touch: To learn more about this exciting opportunity and what Intercare has to offer, please do one of the following: • Apply to this posting, • Call me directly at 916-886-3066, • Email sebbitt@intercareins.com We look forward to hearing from you! Powered by JazzHR pTIQWPhGiE

Job DescriptionLooking to hire a Dental Treatment Coordinator/Biller Fullerton Job Details: • Case Presentation., • Treatment Plan., • Financial arrangements., • Skilled in Dental Insurances Billing / E-Claims and Tracking., • Knowledge of all the Dental Terminology., • Dentrix is a MUST., • Must be good with patients., • Practice administrator minimum 1 year preferred, MUST have 2-5 years Dental Office Experience., • Professional Appearance., • Good Communication., • Well-organized. Full-time. Pay: BOE.

Job Description • Qualifications:, • MUST BE A CERTIFIED MCPS EMPLOYEE, • Demonstrates and applies current knowledge related to assignment in both games and practices., • Presentation of the fundamentals, • Conditioning, • Game preparation, • Utilizes proper first aid techniques, • Demonstrates continuous professional growth, • Effectiveness: In working with students,staff and parents, • Discipline :Firm but fair and consistent, • Communication with players: Individual and as a team, • Conduct: Conduct of team and set an example of self-control and good sportsmanship for players, parents, and spectators, • Job Overview: The Athletic Director shall be directly responsible to the Principal and or Assistant Principal in the performance of all his/her duties. He/she is to assume duties of managing business concerning the athletic program. He/she will assume any other duties the Principal and or Assistant Principal may direct him/her to assume. By accepting the position, the Athletic Director agrees to support and adhere to MCPS Policies and MCPS Athletic Vision and Guidelines, • Job Functions:, • Encourage schedules that are educationally and physically sound for the athlete. Originate contracts with schools and officials that are complete and specific., • Hire registered officials when designated to do so and arrange for their comfort and security., • Support officials in cases of adverse rulings in the absence of the Principal, • Follow established procedures to maintain contest site condition., • Maintain sidelines for exclusive use of players, coaches, officials and approved MCPS administration. Plan and execute spectator control so there is no encroachment on playing space., • Refuse admission to any person to MCPS contests who show or has shown lack of sportsmanship., • Plan and provide working accommodations for media covering the contest., • Become familiar with the district's public relations (PR) philosophy, as well as the PR responsibilities of the Administrator In-Charge, • Submit proper paperwork in a timely manner to the MCPS Central Office and the TSSAA., • Maintain clear, accurate and timely communication with the MCPS Transportation services., • Overseeing the preparation of playing area: o Timer's clock o Scoreboard o Public address system o Marking or lining of game area in all sports • Providing for adequate security and Emergency Medical Technician services (according to district policy) o Monitor accessibility and functionality of defibrillator/AED, epi-pen, etc. for games and practice • Accounting for tickets: o Season tickets o Pre-game sales o Sales at gate or door o Arrange and supervise all ticket-selling or ticket-taking personnel ?Oversee equipment and uniform inventory o Obtain inventory from head coaches and submit to the Principal and or Assistant Principal at the end of the year o Reconciliation at the end of each season • Oversee concession operations o Purchasing o Sales reconciliation o Recruiting staff volunteers to work events • Arrangements for parking: o Mark school-ground parking areas o Arrange for special parking area for teams, officials, bands, and cheerleaders o Allow for a direct traffic route open at all times to the playing area • Arrange for game officials: o Secure substitutes when appropriate o Secure officials for postponed games or matches o Provide for dressing space for officials o Conform to state association regulation concerning officials • Act as host to visiting team: o Make dressing facilities available o Communicate with visiting school one (1) week prior to the game or match to ascertain any needs of the visiting team, band, cheerleaders, or school officials • Supervise upkeep of play and practice area: o Continue checks to maintain safety and appearance of the areas • Collaborate with head coaches and band directors to arrange game or performance transportation, • Oversee interscholastic athletic participant eligibility: o Maintain files on eligibility o Monitor filing for eligibility (in accordance with TSSAA and MCPS) • Monitor interscholastic athletic participant insurance: o Maintain files on insurance coverage on each participant o File for claims o Acquaint coaches, band directors and participants with requirement for insurance coverage and supervise proper filing for parents' permission forms and physical examinations record • Secure and maintain first aid supplies, • Responsible for collaborating with coaches to ensure reports are accurate and submitted in a timely manner: o TSSAA Reports o MCPS district office reports o Other • Consult with principal regarding communication plan for interscholastic athletic programs: o Within school o Community o Media • Attend athletic meetings: o Fall o Winter o Spring o Tournament PLEASE VISIT THE MCPS WEBSITE FOR THE COACHING STIPENDS UNDER SALARY SCHEDULES

Executive Assistant to the CEO.ClearDesk · San Diego (North County) · Full-time, in-office.ClearDesk is a remote staffing company that connects US small and mid-sized businesses with exceptional talent in the Philippines.We place and manage ~500 Remote Team Members across home care, real estate, b

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EHR, claims, registries, or public health datasets.

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The attorney will lead investigations, evaluate legal claims, and, where appropriate, initiate enforcement actions to secure restitution for affected consumers, obtain civil penalties, and pursue injunctive relief to prevent future violations.