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  • Customer Service & Sales
    Customer Service & Sales
    2 days ago
    Full-time
    Manhattan, New York

    Customer Service & Sales Associate 📍 Location: Midtown Manhattan 💵 Pay: $800 – $1,400 weekly on average 🕓 Schedule: Full-time | In-person 🏢 Company: FollowUS Global 🚀 Ready to grow your career in a fast-paced, people-focused environment? FollowUS Global is looking for motivated, outgoing, and ambitious individuals to join our Customer Service & Sales team! You’ll have the opportunity to represent different clients across various industries, helping them connect with customers and build brand awareness. Whether you’re just starting out or looking to level up your career, this is your chance to develop valuable skills in sales, communication, and leadership — with real growth opportunities. What You’ll Do: • Represent multiple clients and promote their products/services face-to-face, • Engage with customers, answer questions, and provide personalized solutions, • Drive sales while maintaining a positive customer experience, • Collaborate with a fun, goal-oriented team, • Learn professional communication and leadership skills What We Offer: ✅ Paid training — no experience needed ✅ Average weekly pay: $800–$1,400 ✅ Career growth into leadership & management roles ✅ Positive, team-driven environment ✅ Travel & networking opportunities What We’re Looking For: • Strong communication and interpersonal skills, • Positive attitude and student mentality, • Self-motivated, reliable, and driven to succeed, • Must be 18+ and eligible to work in the U.S. If you’re ready to represent top clients, build new skills, and grow your career — we want to meet you! 📲 Apply now and join the FollowUS Global team today!

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  • Energy Consultant
    Energy Consultant
    2 days ago
    Full-time
    North Ironbound, Newark

    The Moreira Family Office LLC. (Parent Company) Step into the world of Moreira Family Office Inc., a groundbreaking, private company, founded to provide a core set of business services for the creation of the future. We bring a steadfast commitment to excellence and culminate partnerships for the creation of this dynamic business poised to capitalize on an extensive network, pool of recourses and expertise. Change Energy Capital Solutions (Subsidiary) Change Energy is a Commodities procurement company that helps Business's hedge their Gas & Electric Supply cost by utilizing the deregulation that is happening in our sector. We work with Business owners and managers to save money by switching to one of 90 different suppliers that we have access too. Role Description This is a full-time hybrid role based in, Newark NJ, not your traditional job listing. This is a Start Up Sales opportunity for seasoned Sales Pros looking to take their career to the next level. The role will start off as a remote sales opportunity and must be able to travel to the IronBound District in Newark. The Associate will work closely with the Owner to grow and scale the companies pipeline through cold calling. The right candidates will be expected to make 250-300 dials a day with a goal to close 1-5 sales a day.The Candidates should be highly motivated, detail-oriented, analytical, and possess strong communication and organizational skills. The patient and persistent salesman will win in this game. Sales Executive Duties: • Conduct inside sales activities to generate new business opportunities, • Develop and maintain relationships with existing and potential clients, • Conduct outbound calls and warm calling to prospects, • Identify customer needs and provide appropriate solutions, • Negotiate and close sales deals, • Collaborate with the sales team to achieve sales targets, • Provide excellent customer service throughout the sales process Skills: • Proven experience in sales or business development, • Strong customer service skills, • Excellent communication and interpersonal skills, • Ability to effectively make outbound calls and engage with prospects, • Proficient in negotiation techniques, • DISCLAIMER* This role is for Energy Advisor/ Account Executive for Change Energy Capital Solutions, a subsidiary to the Moreira Family Office, a private company providing business services to all types of companies!(THIS IS 100% COMMISSION BASED)

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  • NYC Fine Jewelry Field Sales Associate
    NYC Fine Jewelry Field Sales Associate
    7 days ago
    Full-time
    Manhattan, New York

    We are seeking a dynamic and personable NYC Fine Jewelry Field Sales Associate to join our team. This role involves engaging with customers, showcasing our exquisite jewelry collections, and driving sales in a retail environment. The ideal candidate will possess strong communication skills, retail sales experience, and a passion for customer service. Bilingual abilities are a plus to effectively serve our diverse clientele. This position offers an exciting opportunity to represent luxury jewelry products and develop your sales expertise in a vibrant New York City setting. Responsibilities Visit onsite customers to sale and service directly including AR collection Communicate and maintain positive relationships with clients Perform sales calls Research territory strategy methods and analyze assigned territories/accounts Research potential markets to cultivate and establish new accounts Track activity, prepare and maintain records for top accounts and account statuses Qualifications Quantitative analytical skills Planning and organizational skills Team player with high level of dedication Ability to work under strict deadlines Must be detail oriented Strong communication skills Join our team as a NYC Fine Jewelry Field Sales Associate to deliver memorable shopping experiences while advancing your sales career in one of the world's most iconic cities. Job Type: Full-time Pay: $40,000.00 - $80,000.00 per year Benefits: Employee discount Health insurance Paid time off Work Location: In person

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  • Retail Sales Associate | Full-Time, Onsite | Monday–Friday, 9 AM–5 PM
    Retail Sales Associate | Full-Time, Onsite | Monday–Friday, 9 AM–5 PM
    9 days ago
    $17–$19 hourly
    Full-time
    Manhattan, New York

    About the Role Are you passionate about the latest tech trends? Do you enjoy connecting with diverse individuals? If so, a career as a Retail Sales Representative might be perfect for you. Join our team, a company renowned for delivering exceptional retail and customer experiences to Fortune 500 clients, and thrive in a fast-paced environment. We embrace diversity and encourage candidates from all backgrounds, especially those fluent in Korean, Chinese, Spanish, or Russian, to apply and help us better serve our multicultural communities. Responsibilities • Create a welcoming and friendly environment for all customers visiting or contacting the office., • Understand customer needs and suggest technology solutions that suit their lifestyle., • Achieve and exceed monthly sales goals by assisting both new and existing customers with devices, plans, upgrades, and services., • Engage in local outreach and participate in community initiatives to attract new business., • Support daily store operations, including opening and closing procedures, cash handling, and inventory management., • Ensure all transactions are completed accurately and efficiently in line with company policies., • Maintain a clean, organized, and inclusive store environment., • Assist with activations, bill payments, equipment replacements, accessories, and service changes., • Share valuable customer insights with the team to enhance the overall customer experience., • Contribute to additional tasks or projects as needed. Qualifications • Minimum of 6 months of experience in customer service or retail., • Friendly, energetic, and customer-focused attitude., • Strong communication and relationship-building skills., • Flexibility to work nights, weekends, and holidays as required., • High school diploma or GED., • Bilingual skills are a strong advantage, particularly in Korean, Chinese, Spanish, or Russian., • Ability to stand for extended periods and lift up to 25 pounds. What We Offer • Competitive hourly pay with commission opportunities., • A collaborative and supportive team environment., • Opportunities for growth within a company that partners with major Fortune 500 brands., • A workplace that values inclusivity, diversity, and genuine human connection. Send your resume to m • a • r • q • u • e • z • . • e • l • e • n • a • . • h • r • @ • g • m • a • i • l • . • c • o • m

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  • Fragrance Sales Associate
    Fragrance Sales Associate
    9 days ago
    Part-time
    Manhattan, New York

    As a Fragrance Boutique Sales Associate, you will play a key role in the success of our New York 248 Mott Street boutique. contributes to driving sales through providing a genuine and unique experience to each customer. MAISON BREYA offers a competitive and comprehensive compensation and benefits package. The pay range for this position is $20.00 - $27.00 per hour. This role is eligible for bonus. Salary will be based on relevant skills and experience. MAISON BREYA is an equal opportunity and affirmative action employer. MAISON BREYA hires without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. RESPONSIBILITIES Initiates genuine conversation to engage with the customer in a personalized way where all customers feel welcome, heard and valued Participate in marketing events and activities Continually build and maintain clientele files with on-going client follow-up & thank you notes. Educating customers about products and helping them discover new scents Achieve sales goals and earn competitive commissions. Work in a Team Environment: Collaborate with a team of motivated professionals to maintain a successful and upbeat work environment. Role Qualifications: Experience in customer service Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays Beauty/fragrance sales experience required. Job Type: Full-time, Part-time Pay: $20.00 - $27 per hour What We Offer: Commission Pay in addition to Base Salary Employee discount Paid time of Shift availability: Evening shift Morning shift Ability to Relocate: New York, NY 10012: Relocate before starting work (Preferred) Work Location: In person

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  • Real Estate Listing Acquisition & Coordinator
    Real Estate Listing Acquisition & Coordinator
    13 days ago
    Part-time
    Manhattan, New York

    Are you a Real Estate professional ready to unlock a powerful new revenue stream? New York Craze is a rapidly growing media and discovery platform in NYC, and we are expanding our brand-new Real Estate Section. We are looking for motivated, results-driven individuals with a passion for the NYC property market to join us as a Real Estate Listing Acquisition & Coordinator. This is a unique opportunity to leverage your industry knowledge and relationships in a dynamic sales-focused role. You won't be managing transactions; you'll be engaging with agents to maximize the visibility and lead generation potential of their listings by showcasing them to our potentially vast and interested audience on the New York Craze platform. The Opportunity: What You Will Do This is a hybrid sales, coordination, and relationship-building role centered on growing the inventory and quality of property listings on the New York Craze platform. • Listing Acquisition & Sales (The Core Focus):, • Recruit Top Agents: Proactively identify and engage licensed real estate agents and brokers across NYC to encourage them to display their property listings and advertising space in the New York Craze Real Estate Section., • Value Proposition Expert: Articulate the unique, high-value benefits of advertising on the New York Craze platform (e.g., massive local audience, brand association, high-quality presentation)., • Close Deals: Manage the full sales cycle from initial contact and presentation to negotiating and closing advertising/listing agreements., • Real Estate Coordination:, • Onboarding: Serve as the main point of contact for new listing agents, ensuring a seamless process for submitting and activating their properties on the platform., • Quality Control: Coordinate the collection of high-quality listing assets, including professional photos, detailed property descriptions, virtual tour links, and compliance documentation., • Listing Management: Ensure all listing content is accurately entered, well-presented, and kept up-to-date, maximizing agent and listing exposure., • Relationship Management:, • Agent Success: Cultivate strong, long-term relationships with real estate professionals by providing exceptional customer service and demonstrating the tangible value for working with New York Craze., • Feedback Loop: Gather agent feedback to help inform the continuous improvement and development of the platform's real estate offerings. What Makes You the Perfect Fit • Real Estate Industry Experience (Required): You must have experience working in the real estate field, whether as a licensed agent, listing coordinator, transaction coordinator, or in a real estate-focused administrative/sales role., • Note: A current Real Estate License is a strong plus, but not required for this sales/coordination position., • Sales & Negotiation Savvy: Proven ability to prospect, present, and close high-value deals with professional clients., • Exceptional Communicator: Polished and persuasive written and verbal communication skills; comfortable presenting to real estate teams and firm principals., • Organizational Excellence: Highly detail-oriented, with excellent time management skills to juggle multiple client accounts and listing updates efficiently., • Self-Motivated & Driven: This role demands a self-starter who thrives in an independent, commission-driven environment and is motivated by direct financial results., • NYC Market Knowledge: Deep familiarity with the neighborhoods, brokerages, and dynamics of the New York City real estate market. Why Join New York Craze? • Uncapped Earning Potential: High commission structure designed to reward your success in bringing on top-tier inventory. Your sales directly impact your income., • Flexible Schedule: Choose the commitment that fits your life—from robust part-time hours to a full-time career path. You set your schedule and drive your results.

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  • Retail Sales Associate
    Retail Sales Associate
    27 days ago
    $16–$19 hourly
    Part-time
    Manhattan, New York

    ONS:ONS (One Nice Shop) is a NYC-based lifestyle brand and multi-shop concept offering timeless, curated fashion for men and women. We celebrate modern living with a focus on quality, craftsmanship, and authentic style, serving a community of curious and cultured individuals who value personal expression and meaningful experiences. Position: Part-Time Sales AssociateLocation: New York, NY (ONS Flagship Store)Pay: $16–$19/hour, based on experience We're seeking passionate Brand Ambassadors who embody our ethos and can authentically represent ONS in the marketplace. This role is perfect for someone who believes that exceptional retail experiences happen when genuine passion meets deep product knowledge. We represent 50+ curated brands from all over the world, including our in-house legacy brands (ONS From New York and Future Classics from Hong Kong). We're excited to find someone who doesn't just want to work at ONS, but wants to belong to it. Job Responsibilities Provide exceptional customer service and personalized styling support in-store Build product knowledge across ONS and 50+ curated global brands Meet sales goals through genuine customer engagement and storytelling. Identify, build, and maintain a loyal client base by developing genuine, organic connections that foster trust and long-term engagement. Support visual merchandising and maintain a clean, organized sales floor. Represent ONS at local events, pop-ups, and brand activations. Uphold ONS brand values and contribute to a positive team environment. Qualifications 1+ year of retail or customer service experience (fashion preferred)• Strong interpersonal and communication skills• Personal style that aligns with ONS’s modern, curated aesthetic IComfortable working in a fast-paced, customer-focused environment Sales-driven with the ability to meet or exceed goals Familiar with POS systems and basic tech tools Social media savvy (Instagram, TikTok a plus) Flexible availability, including evenings, weekends, and events Passion for fashion, culture, and building community Job Type: Part-time Pay: $16.00 - $19.00 per hour Benefits: Employee discount Flexible schedule Work Location: In person

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  • OFFICE ASSISTANT SPANISH SPEAKING
    OFFICE ASSISTANT SPANISH SPEAKING
    29 days ago
    Full-time
    Maspeth, Queens

    About Global Fire Safety GLOBAL FIRE SAFETY provides professional fire protection services including inspections, equipment maintenance, safety compliance, and emergency preparedness. We are seeking a reliable and detail-oriented Bilingual Office Assistant to support daily office operations and communicate effectively with both English-speaking and Spanish-speaking clients and technicians. Job Responsibilities • Provide administrative and clerical support to the office team., • Answer and route phone calls; assist Spanish- and English-speaking clients with questions or service needs., • Translate documents, emails, and messages when needed., • Schedule service appointments, inspections, and technician dispatch., • Prepare and process invoices, quotes, work orders, and service documentation., • Maintain organized records, files, and digital databases., • Assist with tracking inventory of fire safety equipment and office supplies., • Coordinate with technicians and ensure accurate documentation after completed jobs., • Support preparation of compliance paperwork, reports, and customer follow-ups., • Handle incoming and outgoing mail, deliveries, and basic office tasks., • Perform other administrative duties as assigned by management. Qualifications • High School Diploma or equivalent (Associate’s degree is a plus)., • Bilingual Spanish & English (verbal and written) required., • Previous experience in office administration or customer service preferred., • Strong communication and translation skills., • Ability to stay organized, multitask, and work independently., • Proficiency with computers (MS Office, email, spreadsheets)., • Experience with scheduling software, CRM systems, or service management platforms is a plus., • Professional, dependable, and detail-oriented. Work Schedule • Monday to Friday (adjust as needed), • Occasional overtime based on workload Compensation & Benefits • Competitive hourly rate or salary (based on experience), • Possible benefits: health insurance, PTO, bonuses (customizable), • Training and advancement opportunities Why Join Global Fire Safety • Stable and growing company in the essential fire protection industry, • Supportive team culture and training provided, • Opportunities for professional growth, • Meaningful work that directly contributes to safety and compliance

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  • Real Estate Associate - Commission Only
    Real Estate Associate - Commission Only
    1 month ago
    Full-time
    Williamsburg, Brooklyn

    This is a commission-only role, offering unlimited earning potential. Job Overview We are seeking motivated Real Estate Associates to join our team in Brooklyn, NY. This is a full time, on-site role offering exposure to all facets of real estate, including sales, leasing, and development. The Associate will play a key role in driving new business, supporting transactions, conducting market research, and ensuring smooth communication between clients, partners, and internal teams. Responsibilities • Generate and manage leads to drive real estate sales and leasing opportunities, • Manage and support real estate transactions, including leases, sales, and acquisitions, • Conduct in-depth market analysis and prepare reports for clients and internal use, • Assist clients with buying, selling, and investment opportunities, • Provide support on real estate development projects as needed, • Coordinate communication between clients, brokers, attorneys, and other stakeholders, • Maintain organized records and ensure compliance with regulatory requirements Skills • Strong negotiation skills with the ability to close deals effectively, • Proficiency in marketing strategies both online and offline to maximize property exposure, • Experience in the New York real estate market strongly preferred, • Excellent communication skills for clear interaction with clients and team members, • Knowledge of sales techniques and customer service best practices, • Ability to work independently while thriving in a collaborative team environment, • Solid understanding of real estate law and contractual obligations, • Exceptional organizational skills to manage multiple listings and client files efficiently This role is ideal for motivated individuals eager to advance their career in real estate while delivering outstanding service to clients. Our team values professionalism, integrity, and a proactive approach to business growth.

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  • Spanish Interpreter
    Spanish Interpreter
    1 month ago
    $20–$30 hourly
    Full-time
    Greenpoint, Brooklyn

    The Language Video-Telephone- Interpreter is responsible for handling calls on demand and renders the meaning of conversations between Spanish and English speakers. The interpreter breaks the communication barrier in various industries: Healthcare, Insurance, Financial, General Business, and 911. The interpreter processes information quickly and concisely and recognizes sensitive cultural differences. The interpreter is professional and courteous and uses appropriate, terminology and understands standard industry procedures and practices. The video and audio interpreting sessions may involve simple or complex, technical, or non-technical subjects. However, this position does not involve written translation; translators and other skilled linguists are encouraged to apply. The interpreters translate verbally. This is a remote position. The Interpreter works from his/her home office. It is essential to ensure a quiet & secure environment. Duties and Responsibilities Respond to video and audio interpreting sessions promptly and conduct interpretation in a friendly and professional manner. Participate in online, video and audio training sessions. Deliver interpretation services via video and expediently type data on a company-provided device, such as a laptop, to perform the job’s essential functions. Render correct concepts and meanings according to the conventions of established interpretation protocol, avoiding omissions or additions. Speak clearly in both languages using proper pronunciation, enunciation, and polite expressions. Maintain a professional demeanor throughout the video and audio interpreting sessions. Remain calm during video and audio interpreting sessions if one of the speakers is incoherent or upset, especially in emergencies such as 911 calls. Maintain punctuality and availability during scheduled work hours. Follow client instructions in compliance with protocol to ensure client expectations are met with the Limited English-speaking Person (LEP), avoiding interaction with the LEP without the client’s permission. Understand protocol and terminology for various industries including, but not limited to, Medical, Insurance, Finance and Law. Demonstrate commitment to cultural sensitivity and working in a diverse environment. Qualifications Fluency in Spanish and English and skilled in the associated cultural dynamics. High school diploma or equivalent. Ability to provide cultural competency and assess regional and accent differences to find ways of communicating with the LEP. Excellent listening, retention, and note-taking skills to maintain a high level of accuracy during interpretation. Education or work experience in language-related fields such as teaching, language assessment, translation or interpretation preferred. Must be able to adapt to any Kelly technology enhancements that improve service delivery and meet client demands. Must be at least 18 years of age. Legally authorized to work in the US. Ability to read and write the requested languages – highly preferred.

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  • Delivery Driver & Participant Transporter
    Delivery Driver & Participant Transporter
    1 month ago
    $20 hourly
    Part-time
    Manhattan, New York

    Position Title : Delivery Driver & Participant Transporter Reports to: Program Director, Lehman Unit Location: Covello, Lehman, CBLC, RIOAC Status: Non-Exempt FTE: Part-time; Temporary (on-call) Rate of Pay is $20/hr MUST HAVE COMMERCIAL DRIVERS LICENSE (CLASS B) - Please Confirm About CBN Carter Burden Network promotes the well-being of older adults (60+) through a continuum of services—advocacy, arts, health and wellness, and volunteer programs—anchored in individual, family, and community needs. We are committed to supporting older adults to live with dignity and safety. Position Summary The Temporary Delivery Driver & Participant Transporter is an essential member of the CBN team, responsible for delivering meals and transporting older adult participants safely and respectfully between centers and on scheduled excursions. This individual will serve all CBN locations and be entrusted with both logistical coordination and compassionate care. The role includes backup support for Porter duties and requires exceptional reliability, interpersonal sensitivity, and compliance with safety protocols. Essential Duties Safely operate both a company SUV and a 15-passenger van to: • Deliver meals to homebound seniors across all CBN service areas, • Transport participants between program centers and designated trip locations, • Support group excursions, including grocery shopping and cultural outings, • Maintain an accurate transport log and ensure timely pickups/drop-offs, • Assist participants entering and exiting vehicles while promoting independence, • Communicate trip details to participants in advance (time, location, expectations), • Serve as a backup driver for Porter duties in the company vehicle as needed, • Help with loading/unloading supplies and equipment during deliveries or events, • Follow safety protocols and maintain cleanliness of transport vehicles Competencies • Trustworthiness and discretion in transporting vulnerable older adults, • Strong interpersonal and communication skills, • Punctuality and accountability in meeting scheduled routes, • Familiarity with urban navigation (UES, Roosevelt Island, Midtown, etc.), • Ability to assist older adults with mobility and accessibility needs, • Professional demeanor when engaging with clients, staff, and external vendors, • Ability to remain calm under pressure and adapt to changing needs, • Sensitivity to cultural and linguistic diversity, • Additional Requirements, • Valid Commercial Driver’s License (CDL) required (15-passenger bus), • Clean driving record (background check required), • Ability to lift up to 35lbs and assist with physical activities when needed, • Willingness to navigate stairs and walk long distances during delivery shifts, • Comfort driving large passenger vehicles in NYC traffic, • Proficient in English; Bilingual skills (e.g., Spanish, Mandarin, Korean) preferred, • Strong commitment to serving older adults with patience and care, • Note: This job description is not intended to be all-inclusive. The employee may be required to perform other related, • duties as assigned by their supervisor. Additional Requirements • Ability to lift up to 35lbs, • Ability to sit, stand, or walk for long periods of time daily, • Ability to navigate stairs to the basement and operate elevator for deliveries when necessary, • Bilingual skills (e.g., Spanish, Mandarin, or Korean) are a plus., • Empathetic and patient, with a genuine passion for helping older adults., • Ability to travel throughout UES and Roosevelt Island to deliver meals by car or on foot within a ten -block, • radius) as needed. Physical Requirements: This position works out of multiple older adult centers East Harlem, Roosevelt Island, and the UES. Mobility and Transportation: The ability to travel to clients' homes within the community, including walking long distances, climbing stairs, and accessing various residential environments that may not be wheelchair accessible. Must be able to drive or use public transportation independently. Physical Stamina: Ability to carry light supplies and equipment (up to 35 pounds) when visiting clients' homes or community locations. Must also be able to assist with light physical activities when necessary. Office Environment Mobility: Ability to navigate and work within an office building with a basement and up to 3 floors, with or without elevator access. This requires the capacity to climb stairs multiple times a day while carrying light office supplies or case files and the endurance to move between floors as needed for meetings or accessing various resources within the building. How to Apply Please submit a single PDF addressed to Tina Moreno, HR Director, that includes you resume highlighting your relevant experience, qualifications, and accomplishments. Applicants who meet the position requirements will be contacted by a member of our search committee. Candidates advancing in the process will be asked to provide contact information for three professional references, including at least one former supervisor, and to complete a pre-hire background screening. It is the policy of CBN to provide equal employment opportunity to qualified individuals for employment or advancement withou t discrimination because of race, color, religion, creed, political association, ancestry, gender, gender identity, sex, sexual orientation, marital status, domestic violence or stalking victim status, national origin, citizen, age, veteran status, pregnancy, handicap disability, genetic, genetic characteristics, or other protected status. Carter Burden Network is partially funded by NYC Aging (formally NYC Department for the Aging).

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  • Technical Support Engineer
    Technical Support Engineer
    2 months ago
    Part-time
    Manhattan, New York

    Job Title: Field Technical Support Location: Watertown, NY 13601 (Onsite) Mode : Contract This is a field support role, candidate needs to visit multiple sites. Candidate needs to have his own vehicle. You will be required to provide Deskside / OSS / FSO technical support to Desktop PCs, Laptops, Tablets, Smart Phones, Desk telephony, AV equipment, Comms room devices/activities, desk cabling, Software installation and troubleshooting and any other related technology. Providing a high level of customer satisfaction and extremely strong communicator in both verbal and written communicate in the local language. Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems. Work self-sufficiently to perform fault diagnostics, delivery user requirements, while maintaining standards and SLAs. Supervisory Skills Required • Must ensure the team successfully work towards achieving all goals, such as SLA’s, OLAs & DSAT/CSAT,, • Financial management of the area must be of the forefront of thinking for all decisions and activities along side the KPIs, • Consistent monitoring of the teams attendance in accordance with contractual requirements for holidays, seasonal coverage ensuring the operational service is maintained fully, • Deliver Managed Services for the client, • Build and manage various on-site/off-site teams and direct all related People/ Process and Technology Competencies, • Formalize internal process to ramp-up expertise of resources, • Prepare reports on Monthly / Weekly / Daily basis to show productivity improvements and efficiencies, • Manage Service Improvement activities as and when required, • Handle Escalation through to successful resolve, • Accurately testing, identifying, preparing, repairing, resolving, and documenting end user technical issues relating to Desktop support. Devices include, but not limited to Desktop PC, Micro PC, Thin Client, Laptop, Tablet, Smartphone, Printers, MFDs, and basic network connectivity, • Hands on role, expected to provide 2nd line IT support to the business community ensuring that all requirements are met within agreed service level agreement, • To provide infrastructure administration functions, • Providing on-site cover as part of a shift arrangement, • Support inline with contracted business working hours, • Provide site support in remote offices when required, • Being prepared to work out of hours when required, • Troubleshooting and resolving software issues; reimaging computers/hard drives Backing up and restoring settings and associated systems administration activities, • Taking ownership of issues through to resolution on all appropriate requests, • Categorize and prioritize end user support requests and service requests by utilizing a Customer ticketing system to track tickets and provide up-to-date status and information, • Ensuring regular customer interaction to adhere with update SLA’s and high levels of customer service, • Providing daily ticket updates to ensure users are fully updated on updates, • Move equipment associated with service requests, inline with health and safety guidelines, • Monitoring and mentoring team health and safety practices, • Performing asset inventory activities as needed, • End user training and guidance on the use of hardware and software, • This position requires the ability to work in a BAU and / or project-based environment requiring flexibility and teamwork, • Performs other duties as assigned

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  • MAINTENANCE ASSOCIATE BILINGUAL
    MAINTENANCE ASSOCIATE BILINGUAL
    2 months ago
    Full-time
    Manhattan, New York

    Maintenance Associate Company: Complete Playground Location: [Insert Location] Job Type: Full-Time / Part-Time About Us: Complete Playground is a trusted provider of high-quality playground equipment, recreational structures, and outdoor facility solutions. We’re committed to creating safe, fun, and durable play environments for communities, schools, parks, and recreational areas. As our company grows, we’re looking for a dependable Maintenance Associate to help support the upkeep and maintenance of our installations and equipment. Job Summary: The Maintenance Associate will perform a variety of repair, maintenance, and installation tasks to ensure playground structures, recreational equipment, and surrounding areas are safe, clean, and fully operational. This role requires attention to detail, reliability, and the ability to work outdoors in various conditions. Key Responsibilities: Perform routine maintenance, inspections, and repairs on playground structures, park equipment, and recreational areas. Assemble, install, or dismantle playground equipment as needed. Conduct safety inspections and address any hazards or issues promptly. Clean and maintain playground surfaces, equipment, and surrounding areas. Use hand tools, power tools, and basic maintenance equipment safely and effectively. Assist with loading, unloading, and transporting materials and equipment to job sites. Communicate with supervisors about maintenance needs, supply orders, and work progress. Ensure compliance with company safety standards and local regulations. Provide excellent customer service when interacting with clients or community members on site. Qualifications: Previous experience in general maintenance, construction, or outdoor facility work preferred. Basic knowledge of hand and power tools. Ability to perform physical labor including lifting, digging, climbing, and working outdoors in various weather conditions. Strong attention to detail and problem-solving skills. Reliable, responsible, and team-oriented. Valid driver’s license preferred (for travel to job sites). Compensation: [Insert pay range or “Competitive hourly wage based on experience”] Benefits: Health, dental, and vision insurance (for eligible employees) Paid time off and holidays Opportunities for advancement and skill development Uniforms and tools provided Supportive, team-focused work environment

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