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  • Store Manager
    Store Manager
    1 month ago
    Full-time
    New York

    About Fuzion Mixers At Fuzion Mixers, we bring flavor, fun, and creativity to events. Our mobile drinks-bar service transforms weddings, corporate functions, birthday parties, and private catering into unforgettable experiences. With a fully equipped bar, skilled bartenders, and a commitment to quality, we collaborate closely with clients to deliver custom cocktails, signature concoctions, and refreshing non-alcoholic mixes tailored to each event’s style Key Responsibilities - Operations Management o Oversee day-to-day operations of the mobile bar, ensuring each event runs smoothly. o Coordinate logistics — from setup and tear-down to transport, staffing, and inventory. o Maintain and manage bar equipment, supplies, and stock levels. - Team Leadership o Lead, train, and mentor the bartending and service team. o Schedule staff for events, manage shift assignments, and ensure proper staffing levels. o Maintain high standards of customer service, professionalism, and event presentation. - Client & Event Coordination o Work closely with clients to understand their vision, customize drink menus, and craft experiences that match their theme or preference. o Ensure that all event requirements are met, from drink selections to staffing and timing. o Act as the point of contact for clients during events, resolving issues and ensuring satisfaction. - Financial Management o Track and manage event budgets and expenses (drinks, labor, supplies). o Monitor profitability, margin, and cost control. o Assist in pricing strategy for bar services to optimize profitability while maintaining high quality. - Quality Assurance & Safety o Uphold the highest standards of beverage quality, presentation, and hygiene. o Ensure compliance with all relevant health, safety, and licensing regulations. o Conduct regular inventory audits, use-by-date checks, and waste control. - Marketing & Growth o Collaborate with leadership to identify opportunities to grow the business (new markets, event types, cross-promotions). o Represent Fuzion Mixers at events, trade shows, or client meetings if needed. o Collect and analyze feedback to improve service and streamline processes. Qualifications & Skills - Proven experience in event management, catering, or mobile bar operations. - Leadership experience: managing a team, scheduling, training. - Strong financial acumen — budget management, cost control, P&L responsibilities. - Excellent interpersonal and communication skills — client-facing experience preferred. - Passion for mixology, creativity in drink design, and knowledge of cocktail trends. - Ability to work flexible hours — evenings, weekends, and travel to event locations. - High attention to detail, strong organizational skills, and multitasking ability. - Valid bartending license or certification (if required by local laws). - Ability to lift and carry bar equipment, supplies (physical stamina). What We Offer - Competitive salary + performance-based incentives - Opportunity to shape and grow a unique mobile bar business - Hands-on role in creative menu design and event execution - Supportive, passionate team environment - Opportunities for professional development and industry networking

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  • Architectural Sales Assistant
    Architectural Sales Assistant
    1 month ago
    Full-time
    Manhattan, New York

    The Architectural Sales Assistant supports the architectural sales team by coordinating sales activities, preparing presentations and documentation, managing client communications, and ensuring smooth day-to-day operations. This role bridges the gap between architects, designers, contractors, and the internal sales and product teams, helping to promote the company’s products and services within the architectural and design community. Key Responsibilities Assist the sales team in managing relationships with architects, designers, and specifiers. Prepare and maintain product presentations, samples, catalogs, and technical data sheets for client meetings. Support in responding to architectural project inquiries, RFQs, and specification requests. Coordinate project tracking and update CRM systems with project and client information. Help organize trade shows, lunch-and-learns, and architectural events. Maintain a thorough knowledge of product lines, finishes, and technical specifications. Liaise between the sales, marketing, and operations teams to ensure timely delivery of samples, quotes, and project documentation. Prepare sales reports, forecasts, and other administrative documentation as needed. Conduct research on potential clients, competitors, and industry trends to support business development. Provide excellent customer service by following up on leads, ensuring client satisfaction, and resolving issues promptly.

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  • Real Estate Associate - Commission Only
    Real Estate Associate - Commission Only
    1 month ago
    Full-time
    Williamsburg, Brooklyn

    This is a commission-only role, offering unlimited earning potential. Job Overview We are seeking motivated Real Estate Associates to join our team in Brooklyn, NY. This is a full time, on-site role offering exposure to all facets of real estate, including sales, leasing, and development. The Associate will play a key role in driving new business, supporting transactions, conducting market research, and ensuring smooth communication between clients, partners, and internal teams. Responsibilities • Generate and manage leads to drive real estate sales and leasing opportunities, • Manage and support real estate transactions, including leases, sales, and acquisitions, • Conduct in-depth market analysis and prepare reports for clients and internal use, • Assist clients with buying, selling, and investment opportunities, • Provide support on real estate development projects as needed, • Coordinate communication between clients, brokers, attorneys, and other stakeholders, • Maintain organized records and ensure compliance with regulatory requirements Skills • Strong negotiation skills with the ability to close deals effectively, • Proficiency in marketing strategies both online and offline to maximize property exposure, • Experience in the New York real estate market strongly preferred, • Excellent communication skills for clear interaction with clients and team members, • Knowledge of sales techniques and customer service best practices, • Ability to work independently while thriving in a collaborative team environment, • Solid understanding of real estate law and contractual obligations, • Exceptional organizational skills to manage multiple listings and client files efficiently This role is ideal for motivated individuals eager to advance their career in real estate while delivering outstanding service to clients. Our team values professionalism, integrity, and a proactive approach to business growth.

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  • Insurance Broker
    Insurance Broker
    1 month ago
    $20000–$75000 yearly
    Full-time
    Central Ward, Newark

    We are dedicated to empowering families with comprehensive financial literacy, a mission that we pursue with unwavering professionalism and agility. Our goal is to equip each family with the knowledge and tools necessary to achieve financial stability and success, ensuring that these benefits are passed down through generations. We believe in the transformative power of financial education and are committed to delivering these insights with the utmost passion and excellence, creating a brighter and more prosperous future for all. Partnership Overview: Wealth For Generations - Experior Financial Group is seeking a partner that will go above beyond for their clients in the financial industry. This role involves helping families build generational wealth through life insurance solutions. We offer comprehensive training, weekly product knowledge based meetings. Responsibilities: • Understand clients' financial goals and create customized life insurance plans., • Educate clients on life insurance benefits and features., • Develop strategies to help clients achieve long-term financial security., • Assist clients with life insurance applications and the underwriting process., • Maintain strong client relationships through regular communication and excellent service., • Be able to manage a team, • Daily financial literacy exercises to ensure Knowledge is sharp, • Stay informed about industry trends, products, and regulations., • Collaborate with team members to achieve company goals and sales targets. Experience: • High school diploma or equivalent (Bachelor’s degree in finance, business, or related field preferred)., • Previous experience in sales, customer service, or the financial industry is a plus., • -Life Insurance License is Required ( Must obtain if not Acquired), • Strong interpersonal and communication skills., • Ability to understand and explain complex financial concepts., • Detail-oriented with excellent organizational skills., • Proactive and self-motivated leader with a strong work ethic., • Basic knowledge of financial planning and life insurance products is a plus., • Proficiency in Microsoft Office Suite. Skills: • Interpersonal and communication skills, • Ability to explain financial concepts, • Organizational skills, • Leader (Able to take charge of your destiny), • Proactive and self-motivated Location: Remote Salary Type : Commission / Independent Contractor

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  • Outside Sales Representative
    Outside Sales Representative
    1 month ago
    Full-time
    Manhattan, New York

    Step into a role where your sales skills meet real opportunity. Cavalier Technical Services (CTS) has been New York’s trusted IT partner since 1977, delivering hardware, software, managed IT, cloud/backup, communications, and more. We’re growing—and we want driven sales pros ready to win. Authorized : Lenovo – HP – HPE - Dell – Cisco – Microsoft – So many more. Base + Commission: $500/week guaranteed + 5%–25% commissions (plus bonus on new/renewal clients). Leads Provided: In addition to your own prospecting, you’ll receive leads from our inactive client list. Hands-On Support: Our sales manager will join you on appointments to help you close and succeed. Fast Wins: Short sales-to-delivery cycle with our in-house team backing you up. Recurring Income: Build long-term revenue through managed services and contracts. Prospect, qualify, and close SMB and Mid-Market clients across NYC. Present tailored IT solutions that solve real business problems. Manage your pipeline in CRM and consistently hit targets. Grow accounts with upsells and renewals. Proven B2B closer (computer and/or services sales a plus). Consultative, confident, and quota-driven. Professional, punctual, and ready to work on-site in Manhattan. Why CTS Join a legacy firm with a modern, customer-first approach. We’ll give you the tools, leads, and support to thrive. Your success is our success.

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  • Barista
    Barista
    1 month ago
    $17–$18 hourly
    Full-time
    Manhattan, New York

    This position contributes to the success of Ralph Lauren Coffee by providing customer service to exceed customers' expectations. This job is vital to our company's success by providing customers with prompt service, quality beverages & products, and maintaining a clean and comfortable store environment. All team members are expected to model and act in accordance with Ralph Lauren Corporation policies. Essential Duties & Responsibilities • Greets customers and takes orders; processes cash and credit card transactions., • Prepares and serves hot and cold beverages according to brand specifications and the customers’ requests., • Serving prepared foods & pastries., • Delivers customer service to exceed customers' expectations by responding to their needs with a sense of urgency., • Ability to multitask and remain calm during periods of high volume to keep store operating to standard and to set a positive example for the team., • Maintains appearance of location ensuring product is stocked to appropriate levels and all areas are properly cleaned and sanitized, • Keeps equipment operating by following operating instructions., • Maintains safe and healthy work environment by following organization standards and sanitation regulations., • Communicates effectively with store manager regarding store, employee and customer needs., • Communicate customer feedback to managers and recommend new menu items, • Maintains a positive attitude towards guests, customers, clients, co-workers, etc., • Maintain regular and consistent attendance and punctuality, • Must have 1+years Previous experience as a barista or in a related position., • General coffee knowledge and a comprehensive understanding of the entire process from farm to cup., • Experience using a manual espresso machine and ability to calibrate the espresso machine and coffee grinder., • Ability to pour latte art., • Must have NYC Food Handler’s Certification., • Demonstrates excellent customer service and interpersonal skills, both written and verbal., • Available to work flexible hours including: Early mornings, evenings, weekends, nights and/ or holidays., • Basic Math skills., • Must be able to stand for long periods of time and requires occasional lifting, carrying, pushing, pulling of up to 25 lbs., • Passionate about Coffee, • A passion for hospitality and guest service, • An outgoing and energetic disposition, • A polished and stylish presence, • Strong verbal and written communication skills, • Proficiency with various POS's is Preferred

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  • Work From Home
    Work From Home
    1 month ago
    $500–$3000 monthly
    Part-time
    Manhattan, New York

    BlueWave Digital is a fast-growing company focused on delivering quality digital solutions and reliable services to clients around the world. We are expanding our team and looking for motivated individuals to join us as Procurement Officers. This is a work-from-home position, allowing you to work from anywhere. You also don’t need to quit your current job — this flexible role is designed to fit around your existing schedule. About the Role As a Procurement Officer, you’ll play an important role in helping our company manage purchasing activities — from sourcing suppliers to coordinating orders and ensuring timely delivery. No qualifications or previous experience are required — once you successfully pass the interview, we’ll provide full training to help you succeed in the role. Key Responsibilities Assist in sourcing and purchasing materials, goods, and services. Communicate with suppliers and vendors through email or phone. Maintain accurate purchase records and track orders. Support coordination between departments and vendors. Follow company procedures and provide regular progress updates. Requirements No prior experience or qualifications needed — training will be provided. Basic computer and internet skills. A reliable internet connection and a working device (laptop or smartphone). Good communication and time management skills. A positive attitude and willingness to learn. Benefits Work from home — flexible hours. Weekly pay. Training provided after interview. No need to leave your current job — perfect for earning extra income. Join a growing company with a friendly and supportive team. How to Apply If you’re interested,Please send your resume and a brief cover. Our recruitment team will contact shortlisted candidates for an interview.

    Immediate start!
    No experience
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  • Event Coordinator
    Event Coordinator
    2 months ago
    Full-time
    Manhattan, New York

    Entry role in marketing and sales. Coaching. Mentoring. Leading. These are the core values of our management team. Our goal is to train and develop our new guys to reach success and achieve their goals in record time. We are an outsourced marketing and sales firm, specializing in business development, customer service & acquisitions, and sales and marketing. We bridge the gap between our clients and their customers to truly build a concrete relationship. We’re looking to bring new candidates on board to help us forge those connections. Regardless of their experience, we coach our guys on how to best form those relationships. Responsibilities: Conducting events-based presentations for our clients Creating brand awareness and business development Learning the foundations of sales and marketing techniques Training and developing new representatives Creating and updating customer accounts Giving creative ideas regarding sales and customer service Completing the sales process from start to finish Benefits: Learn transferable sales, marketing, customer service and business development techniques Top performers will receive opportunities to travel and advancement Not a desk job! A bright and uplifting work environment Mentors and leaders who are encouraging and care about your success Learn how to run a business from the ground up Requirements: Do-it-now type of attitude Can easily overcome obstacles and roadblocks; be solution oriented Ability to work in a fast-paced environment Great work ethic Solid written and verbal skills Excellent customer service and people skills Ability to work independently and with little to no supervision

    Immediate start!
    No experience
    Easy apply
  • Front Desk Assistant
    Front Desk Assistant
    2 months ago
    $20–$24 hourly
    Full-time
    Manhattan, New York

    Overview Please do not inquire about this position with the business directly, all applicants must inquire through JobToday first! We are seeking a Front Desk Receptionist in a popular hair supply company in New York, NY, to join our team. The ideal candidate should have excellent organizational skills, be proficient in computer applications, and provide exceptional customer service. The candidate will possess a passion for the beauty industry, particularly hair products and hair care, and will provide outstanding customer service both in person and over the phone. Duties Managing social media pages (Instagram/TikTok Answering phones and responding to client inquiries with a friendly and professional demeanor. Assisting clients with questions about our products and services. Schedule appointments and manage the office calendar Managing the packing and shipping of products both domestically and internationally. Creating and managing shipping labels accurately. Maintaining a clean and organized front desk area. File documents and organize records efficiently Qualifications High School Diploma/GED preferred Proficiency in general computer literacy Experience working in the beauty/hair industry is a plus Strong communication skills and ability to operate phone systems effectively Exceptional customer service skills with a friendly demeanor Strong organizational abilities to manage multiple tasks efficiently Bilingual is required (English/Spanish) Join our team as a Front Desk Assistant to contribute to our welcoming environment and provide top-notch service to our clients. If you are passionate about the beauty industry and meet the qualifications listed above, we would love to hear from you! Job Type: Full-time Experience: Customer service: 2 years (Required) Ability to Commute: Work Location: In person

    No experience
    Easy apply
  • Certified Pet Groomer and Sitter
    Certified Pet Groomer and Sitter
    2 months ago
    Full-time
    Bushwick, Brooklyn

    Employment Type: Full-time / Part-time Experience Required: Minimum 2 years Languages: Spanish and English proficiency required; multilingual candidates preferred. License: Valid Professional Grooming Certificate Required We are seeking an experienced and compassionate Pet Groomer, Walker, and Sitter to join our team. The ideal candidate is bilingual in Spanish and English, holds a professional grooming license, and has at least 2 years of hands-on experience working with dogs and cats. This role involves providing top-quality grooming, walking, and sitting services while ensuring each pet’s comfort, safety, and well-being. Key Responsibilities Pet Grooming Perform bathing, brushing, haircutting, and styling according to breed standards or client requests. Trim nails, clean ears, and check for signs of skin or health issues. Maintain cleanliness and sanitation of grooming equipment and workspace. Communicate with pet owners about grooming preferences and pet care tips. Pet Walking & Sitting Provide safe and enjoyable walks tailored to each pet’s needs and energy level. Feed, water, and administer basic care as requested by pet owners. Monitor pets for signs of stress, illness, or injury and report concerns promptly. Keep accurate records of visits, feeding schedules, and behaviors. Qualifications Minimum 2 years of professional pet grooming experience. Valid Pet Grooming License/Certification. Spanish and English proficiency required; multilingual candidates preferred. Knowledge of pet behavior, breeds, and grooming techniques. Strong communication, customer service, and time management skills. Physically able to handle pets of all sizes safely and confidently. Preferred Skills Experience with mobile grooming or in-home services. Pet First Aid & CPR certification. Ability to work independently and manage multiple appointments daily. Compensation Competitive hourly rate or commission-based pay (depending on experience). Tips and bonuses available.

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  • Delivery Driver & Participant Transporter
    Delivery Driver & Participant Transporter
    2 months ago
    $20 hourly
    Part-time
    Manhattan, New York

    Position Title : Delivery Driver & Participant Transporter Reports to: Program Director, Lehman Unit Location: Covello, Lehman, CBLC, RIOAC Status: Non-Exempt FTE: Part-time; Temporary (on-call) Rate of Pay is $20/hr MUST HAVE COMMERCIAL DRIVERS LICENSE (CLASS B) - Please Confirm About CBN Carter Burden Network promotes the well-being of older adults (60+) through a continuum of services—advocacy, arts, health and wellness, and volunteer programs—anchored in individual, family, and community needs. We are committed to supporting older adults to live with dignity and safety. Position Summary The Temporary Delivery Driver & Participant Transporter is an essential member of the CBN team, responsible for delivering meals and transporting older adult participants safely and respectfully between centers and on scheduled excursions. This individual will serve all CBN locations and be entrusted with both logistical coordination and compassionate care. The role includes backup support for Porter duties and requires exceptional reliability, interpersonal sensitivity, and compliance with safety protocols. Essential Duties Safely operate both a company SUV and a 15-passenger van to: • Deliver meals to homebound seniors across all CBN service areas, • Transport participants between program centers and designated trip locations, • Support group excursions, including grocery shopping and cultural outings, • Maintain an accurate transport log and ensure timely pickups/drop-offs, • Assist participants entering and exiting vehicles while promoting independence, • Communicate trip details to participants in advance (time, location, expectations), • Serve as a backup driver for Porter duties in the company vehicle as needed, • Help with loading/unloading supplies and equipment during deliveries or events, • Follow safety protocols and maintain cleanliness of transport vehicles Competencies • Trustworthiness and discretion in transporting vulnerable older adults, • Strong interpersonal and communication skills, • Punctuality and accountability in meeting scheduled routes, • Familiarity with urban navigation (UES, Roosevelt Island, Midtown, etc.), • Ability to assist older adults with mobility and accessibility needs, • Professional demeanor when engaging with clients, staff, and external vendors, • Ability to remain calm under pressure and adapt to changing needs, • Sensitivity to cultural and linguistic diversity, • Additional Requirements, • Valid Commercial Driver’s License (CDL) required (15-passenger bus), • Clean driving record (background check required), • Ability to lift up to 35lbs and assist with physical activities when needed, • Willingness to navigate stairs and walk long distances during delivery shifts, • Comfort driving large passenger vehicles in NYC traffic, • Proficient in English; Bilingual skills (e.g., Spanish, Mandarin, Korean) preferred, • Strong commitment to serving older adults with patience and care, • Note: This job description is not intended to be all-inclusive. The employee may be required to perform other related, • duties as assigned by their supervisor. Additional Requirements • Ability to lift up to 35lbs, • Ability to sit, stand, or walk for long periods of time daily, • Ability to navigate stairs to the basement and operate elevator for deliveries when necessary, • Bilingual skills (e.g., Spanish, Mandarin, or Korean) are a plus., • Empathetic and patient, with a genuine passion for helping older adults., • Ability to travel throughout UES and Roosevelt Island to deliver meals by car or on foot within a ten -block, • radius) as needed. Physical Requirements: This position works out of multiple older adult centers East Harlem, Roosevelt Island, and the UES. Mobility and Transportation: The ability to travel to clients' homes within the community, including walking long distances, climbing stairs, and accessing various residential environments that may not be wheelchair accessible. Must be able to drive or use public transportation independently. Physical Stamina: Ability to carry light supplies and equipment (up to 35 pounds) when visiting clients' homes or community locations. Must also be able to assist with light physical activities when necessary. Office Environment Mobility: Ability to navigate and work within an office building with a basement and up to 3 floors, with or without elevator access. This requires the capacity to climb stairs multiple times a day while carrying light office supplies or case files and the endurance to move between floors as needed for meetings or accessing various resources within the building. How to Apply Please submit a single PDF addressed to Tina Moreno, HR Director, that includes you resume highlighting your relevant experience, qualifications, and accomplishments. Applicants who meet the position requirements will be contacted by a member of our search committee. Candidates advancing in the process will be asked to provide contact information for three professional references, including at least one former supervisor, and to complete a pre-hire background screening. It is the policy of CBN to provide equal employment opportunity to qualified individuals for employment or advancement withou t discrimination because of race, color, religion, creed, political association, ancestry, gender, gender identity, sex, sexual orientation, marital status, domestic violence or stalking victim status, national origin, citizen, age, veteran status, pregnancy, handicap disability, genetic, genetic characteristics, or other protected status. Carter Burden Network is partially funded by NYC Aging (formally NYC Department for the Aging).

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  • Bar Shifts to Boardrooms
    Bar Shifts to Boardrooms
    2 months ago
    $42000–$52000 yearly
    Full-time
    Manhattan, New York

    Ever thought, “Why am I still working weekends while my friends are out?” If you’ve mastered the buzz of a busy bar shift or the chaos of a packed restaurant floor, you already have the skills we’re looking for. Now it’s time to use them in a career that actually gives you evenings off. At Lega Nova Group, we bring the best parts of hospitality — the fun, the team energy, the banter — into a corporate setting where you get regular hours, real progression, and pay that grows with your effort. What you’ll do: • Meet and chat with business clients face-to-face (no waiting tables involved), • Deliver brilliant service while introducing telecom solutions, • Be part of a buzzing team that celebrates wins together, • Learn sales and account management from the ground up, • Step into leadership within 12–18 months if you’re ambitious Who we’re looking for: • Hospitality stars who want more than tips, • People who thrive in social, team-focused environments, • Ambitious personalities who love a challenge, • No sales experience? Perfect. We’ll train you. What’s on offer: • Corporate hours (evenings, weekends, and holidays back in your life), • Full training + mentorship, • Competitive pay with uncapped bonuses, • A fun, supportive culture that feels like the best shift you’ve ever worked — minus the 2am finish Hospitality gave you people skills. We’ll turn them into a career. Apply today and swap late nights for long-term growth.

    Immediate start!
    No experience
    Easy apply
  • Financial Advisor
    Financial Advisor
    2 months ago
    $34500–$125000 yearly
    Full-time
    Manhattan, New York

    Equitable Advisors is dedicated to making a positive impact in the lives of its clients. Our network of over 4,300 financial professionals across the U.S. is committed to fostering relationships that help people achieve meaningful financial wellness. In total, Equitable Advisors serves 2.4 million clients nationwide. Our mission is simple: to make a difference in the lives of others. If you are passionate about helping individuals and families reach their financial goals, Equitable Advisors offers a structured path to becoming a wealth manager through licensing and employment. Role Highlights Skills and Experience Training & Development Compensation & Benefits Our Impact & Culture Equitable Advisors is committed to making a difference in the lives of its people and their communities. We value diversity and inclusivity, offer wellness programs and employee resource groups. Our commitment to being a Force for Good is reflected in programs like "1,000 Hours of Giving Back," sponsored by our Women’s Network, and “Equitable Excellence,” which awards 200 college scholarships annually. Join us to be part of a workplace culture dedicated to social impact and community engagement. We are always seeking to attract top talent and expand our community of Financial Professionals. This position is part of our ongoing recruitment efforts, and applications are welcome at any time without a set deadline ensuring that we remain open to exceptional candidates whenever they are ready to apply. Equitable Advisors, LLC, member FINRA, SIPC, (Equitable Financial Advisors in MI and TN) and affiliate, Equitable Network, LLC, (Equitable Network Insurance Agency of California, LLC; Equitable Network Insurance Agency of Utah, LLC; Equitable Network of Puerto Rico, Inc.) Equitable Advisors, LLC (Equitable Financial Advisors in MI & TN) is an equal opportunity employer. M/F/D/V. GE-7814315.1(4/25)(Exp.4/29) Job Type: Full-time Benefits: • 401(k), • 401(k) matching, • Dental insurance, • Flexible schedule, • Health insurance, • Life insurance, • Paid time off, • Retirement plan, • Vision insurance Application Question(s): • Will you now, or in the future, require sponsorship for employment visa status (e.g. H-1B visa status)? Work Location: In person

    No experience
    Easy apply
  • Technical Support Engineer
    Technical Support Engineer
    2 months ago
    Part-time
    Manhattan, New York

    Job Title: Field Technical Support Location: Watertown, NY 13601 (Onsite) Mode : Contract This is a field support role, candidate needs to visit multiple sites. Candidate needs to have his own vehicle. You will be required to provide Deskside / OSS / FSO technical support to Desktop PCs, Laptops, Tablets, Smart Phones, Desk telephony, AV equipment, Comms room devices/activities, desk cabling, Software installation and troubleshooting and any other related technology. Providing a high level of customer satisfaction and extremely strong communicator in both verbal and written communicate in the local language. Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems. Work self-sufficiently to perform fault diagnostics, delivery user requirements, while maintaining standards and SLAs. Supervisory Skills Required • Must ensure the team successfully work towards achieving all goals, such as SLA’s, OLAs & DSAT/CSAT,, • Financial management of the area must be of the forefront of thinking for all decisions and activities along side the KPIs, • Consistent monitoring of the teams attendance in accordance with contractual requirements for holidays, seasonal coverage ensuring the operational service is maintained fully, • Deliver Managed Services for the client, • Build and manage various on-site/off-site teams and direct all related People/ Process and Technology Competencies, • Formalize internal process to ramp-up expertise of resources, • Prepare reports on Monthly / Weekly / Daily basis to show productivity improvements and efficiencies, • Manage Service Improvement activities as and when required, • Handle Escalation through to successful resolve, • Accurately testing, identifying, preparing, repairing, resolving, and documenting end user technical issues relating to Desktop support. Devices include, but not limited to Desktop PC, Micro PC, Thin Client, Laptop, Tablet, Smartphone, Printers, MFDs, and basic network connectivity, • Hands on role, expected to provide 2nd line IT support to the business community ensuring that all requirements are met within agreed service level agreement, • To provide infrastructure administration functions, • Providing on-site cover as part of a shift arrangement, • Support inline with contracted business working hours, • Provide site support in remote offices when required, • Being prepared to work out of hours when required, • Troubleshooting and resolving software issues; reimaging computers/hard drives Backing up and restoring settings and associated systems administration activities, • Taking ownership of issues through to resolution on all appropriate requests, • Categorize and prioritize end user support requests and service requests by utilizing a Customer ticketing system to track tickets and provide up-to-date status and information, • Ensuring regular customer interaction to adhere with update SLA’s and high levels of customer service, • Providing daily ticket updates to ensure users are fully updated on updates, • Move equipment associated with service requests, inline with health and safety guidelines, • Monitoring and mentoring team health and safety practices, • Performing asset inventory activities as needed, • End user training and guidance on the use of hardware and software, • This position requires the ability to work in a BAU and / or project-based environment requiring flexibility and teamwork, • Performs other duties as assigned

    Immediate start!
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