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Client success manager jobs in Yonkers, New YorkCreate job alerts

  • Front Desk/administrative assistant
    Front Desk/administrative assistant
    11 days ago
    Full-time
    Manhattan, New York

    Full job description Job Overview We are seeking a dynamic and organized Front Desk/Administrative Assistant to be the welcoming face and efficient coordinator of our office environment. This role is essential in ensuring smooth daily operations, providing exceptional customer service, and supporting administrative functions across various departments. The ideal candidate will be energetic, detail-oriented, and possess a strong ability to multitask while maintaining professionalism. If you thrive in a fast-paced setting and enjoy helping others, this position offers a rewarding opportunity to contribute to our team’s success. Duties • Greet visitors and clients warmly, ensuring a positive first impression for everyone who enters the office, • make sales of the driving lessons and packages, • handle inbound and outbound phone calls, address customer inquiries, • Handle incoming and outgoing correspondence, including emails, mail, and packages with efficiency and confidentiality, • Maintain appointment calendars, schedule meetings, and coordinate appointments using calendar management tools, • Perform data entry, filing, and document proofreading to ensure accuracy and organization of records, • Support office management tasks such as supply inventory and equipment maintenance, • English and and Spanish languages are a MUST, • Proven office experience with strong organizational skills and attention to detail, • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace applications, • Excellent computer literacy with the ability to adapt to new software quickly, • Previous experience with front desk operations or as a receptionist in medical or dental settings is highly desirable, • Strong communication skills with professional phone etiquette and customer service orientation, • Ability to manage time efficiently in a busy environment while prioritizing tasks effectively, • Clerical experience including data entry, filing, proofreading, and document management, • Paid time off, • Parental leave, • Retirement plan

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  • Salon / Spa Receptionist
    Salon / Spa Receptionist
    19 days ago
    Full-time
    Fort Lee

    Benefits: Parking provided Performance-based bonuses Accrued paid sick leave Paid one week vacation 401(k) Company parties Employee discounts Salon & Spa Receptionist/Manager 5 Salon & Spa is seeking an experienced Receptionist/Manager to join our dynamic team. The ideal candidate must have prior salon experience, be a quick learner, self-motivated, and able to multi-task in a fast-paced environment. Exceptional customer service skills and attention to detail are essential. Receptionist/Manager Qualifications - Experience: 3+ years managing a high-volume salon. Passion: A love for hair, fashion, and a strong sense of style. Attributes: Integrity, hard work, reliability, flexibility, honesty, and organization. Skills: Strong administrative skills, excellent record-keeping, and customer care abilities to handle challenging situations professionally. Technical Knowledge: Familiarity with POS systems; experience with Phorest Software is a plus. Leadership: Strong leadership skills to effectively manage and inspire a team. Communication: Excellent communication skills. Responsibilities Manage and inspire the leadership, stylists and front desk and assistants. Provide coaching and feedback to ensure standards are met. Build and maintain strong client relationships for exceptional customer experiences. Develop and manage employee schedules. Oversee daily operations to ensure smooth functioning. Recruit, hire, and train new team members. Create and implement salon and spa policies and procedures. Monitor inventory levels and place orders as needed. Develop marketing strategies to attract and retain clients. Maintain comprehensive product and service knowledge. Receptionist/Manager Profitability Focus: Be a key contributor to the salon’s financial success. Revenue Generation: Shift the perception from a cost center to a revenue-generating hub. Marketing Implementation: Execute effective marketing strategies to attract new clients. Customer Satisfaction: Optimize service offerings to enhance the client experience and foster loyalty. Growth Vision: Position the salon, spa, and retail as strategic areas for growth and profitability.

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  • Licensed / Limited Permit Mental Health Therapist (REMOTE)
    Licensed / Limited Permit Mental Health Therapist (REMOTE)
    20 days ago
    $60000–$160000 yearly
    Full-time
    Getty Square, Yonkers

    As a Mental Health Counseling Therapist at Next Level Mental Health Counseling PLLC, you will provide counseling and therapy to a diverse demographic of client populations that you are passionate about working with. Your goal is to help them improve their mental health and overall socioemotional well-being to ultimately promote optimal functioning in their life. While you will work independently as a clinician, you will have the opportunity to collaborate and be supervised/mentored by PhD-Level Licensed Mental Health Counselors with Diagnostic Privilege and Certified Sex Therapists. How to Apply Please go to our website for Next Level Mental Health Counseling & use the contact form to apply. Ask to be referred to Nicole Dobbins. Essential Clinical Responsibilities • Balance a clinical caseload of clients while prioritizing clinical administrative tasks Provide services to individuals, couples, families, and/or groups experiencing psychological distress including cognitive, behavioral, emotional, social, and multicultural issues to help them develop insight and awareness into themselves and their relationships, • Engage in psychotherapy with clients utilizing methods and techniques that are thought provoking, emotionally guiding, interactive and experiential, culturally sensitive, strengths based, motivational, and solution focused, • Assess and determine diagnoses, treatment plans and therapy goals aimed at prevention, wellness and recovery, • Facilitate new client intake process, maintain client files and documentation in compliance with state and federal standards, provide continuous treatment planning, and review progress to ensure quality and effective care, • Strategize client termination/graduation process including discharge planning and establish referrals for clients to other health professionals as well as to other resources (i.e., social services, academic and occupational services, support groups, and crisis and intervention partners), • Engage in weekly group supervision and bi-weekly individual supervision with our compassionate, skilled and experienced clinical supervisors, • Engage in career-long professional development and advocacy such as, reading professional literature, attending continuing education workshops, establishing connection with professional networks and consultants, and maintaining membership in professional organizations, • Design and implement a successful marketing and branding strategy through independent self-advertising as a way to build clinical caseload of clients, • Evidence being a team player and consideration of culture, diversity, equity, and inclusion in all processes, procedures and systems, • Frequent collaboration and communication with a multidisciplinary team (i.e., Therapists and Clinical Supervisors as well as the leadership team consisting of the Clinical Director, Senior Director of Business Operations & Strategy, Human Resources Manager, Client Relations Manager, and Practice Owner) Professional Qualifications • Master's degree in Mental Health Counseling, Social Work, or related fieldFOR LMHCs/LCSWs – valid and active licensure in New York State, • FOR STUDENTS/MHC-LPs - eligible for a New York State Limited Permit or Provisional License (i.e., MHC-LP, LMSW), • A solid knowledge base of psychology, therapy, and counseling as well as ethical and legal standards that inform practice (i.e., Code of Ethics, HIPAA), • Individual ability to manage a therapeutic framework that puts the needs of the client first (i.e., honest communication, confidentiality, responsiveness, scheduling, session conduct, collaborative treatment planning, respect for autonomy and beliefs, healthy boundaries, cultural sensitivity), • Demonstrate clinical skills including genuineness, empathy, compassion, emotional intelligence, active listening, good judgement, insight and decision making, critical thinking and problem-solving, and outstanding interpersonal proficiencies, • Awareness of self and others demonstrating multicultural competency and cultural humility through respect, sensitivity and openness, • Strong interpersonal, verbal and written skills, • Computer literacy of the internet, email communication, and systems related to the work (i.e., telehealth platforms, practice schedule management systems, electronic health record systems), • Passion for the mental health counseling field, and eagerness and excitement about continuous learning, discovering new endeavors, and being an engaged member of a team or multilingual abilities are a plus and are considered in determining pay/salary Workplace Benefits • Provide services to clients of your choice, • Design and implement your own schedule, • Competitive pay, and opportunity for fee for service increases and bonus incentivesRange: $60,000 - $160,000 (depending on performance, years in role, and licensure status), • Employee benefits like healthcare insurance, vision insurance, dental insurance, paid time off, sick time, 401k & pension, • Stipend for continued education, • Consideration of performance management, professional development and organizational growth (i.e., new hire onboarding and acclimation support, goal setting, performance reviews, pulse surveys, expanded career opportunities, succession planning, etc.), • Promotion of organizational wellness (i.e., work/life balance, prioritization of self-care, diversity, equity, & inclusion, employee appreciation & recognition, team member engagement, etc.), • Fruitful and helpful frequent supervision (i.e., weekly individual and group supervision, including peer support), • Exposure and collaboration with variety of experienced and specialized counseling professionals, • Opportunity to be trained and promoted to clinical supervisor, • Learn how to own and manage a successful private practice We are a mental health group counseling practice committed to inclusivity and equity, and seek people who bring their true selves, with diverse backgrounds, cultures, perspectives, and experiences. We are interested in receiving applications from people who consider themselves as under-represented in their communities. As an equal opportunity employer, we value and encourage diversity and consider applicants for all positions without regard to race, color, religion, creed, gender, sex, national origin, age, disability, marital or veteran status, sexual orientation, gender identity or expression, or any other legally protected status. Our commitment applies with regard to all aspects of one's employment, including hiring, transfer, promotion, compensation, eligibility for benefits, and termination. How to Apply Please go to our website for Next Level Mental Health Counseling & use the contact form to apply. Ask to be referred to Nicole Dobbins.

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